Ola Cabs — Unethical behavior & not even considering values

Address:560072
Website:www.consumercomplaints.in/new_complaint

Yesterday night, i had booked ola cabs thrice but the purpose was not solved.
1st booking - osn56666551
driver name - venugopal - ka51c464
pick up - janapriya town ship
drop - near nimhans hospital

driver said i cannot come so far as my house is here only.
We booked ola that late in the night since we had to take our uncle to the hospital & was an emergency.
More over later an sms comes as a bill of 98 rs

2nd booking - ka02ad6664
driver name - pradeep
says i m far, cancel this booking & re book newly, then he agrees to come after explaining the situation, but later he is not even bothered to receive the call & neither cancelled the booking.

3rd booking - sharing basis - ka05ad9665
driver name - lokesh didagur
finally tried booking on sharing basis, 1st received confirmation sms with amount to be paid & later it was cancelled by the driver.

Very very pathetic service, even after explaining the emergency situation, no one bothered to help even after requesting that we will pay extra amount as that was late night.

Finally we had to make a private taxi & took our uncle to hospital.

Very very unethical & un human behavior.

Not to recommend ola service in emergency time.

Painful eaperience.
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sreekumar
[protected], [protected]

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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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