Ola Money Complaints & Reviews

Dear Sir,
After cancellation of order #[protected], badmintonhub.in has refunded Rs.1438/- to my Ola Money account. I would request you to kindly return back this amount to my HDFC Credit Card Account from where I have paid the amount.
Further I would request you to kindly provide cash back of Rs.50/- not provided till date (2.2.17) on my account. The details are:

Order # [protected], Date 1/29/17, Value Rs. .1917/-

Please look into both the matters and do the needful and let me know the status soon.

With regards,

NK Sahu
Mob: [protected]

I have recharged my Ola money with 599 rupees which is not yet received into my account and money has been deducted from axis account.. I lost my money from account.. when I checked it is showing as money has been deducted.. when checked in the Ola money it's still the same.. I want my money back if not this is going to be viral on the social networking sites.

Dear Sir,

I have purchased the following item from badmintonhub.in and payment made from OLA Money but cash back not provided:

Order # [protected], Date-29/01/17, Item Name: YONEX Mavis 350 Green Cap Yellow (Combo of 3) Nylon Shuttlecock, Value Rs 1, 917.00.

Please look into the matter and do the needful and let me know the status soon.

With regards,

NK Sahu
Mob: [protected]

I have some money in mm ola money wallet.
Now I have no balance in my wallet my all balance of my wallet is zero
How it is zero
If you do not solve my problem earlier then I should have move to court because I have more balance and it is not negotiable
So please solve my problem. How it is possible my email is. [protected]@gmail.com
So please mail me my problem
Thank you

Transferred 501 ola money to zeta bank at 10:30am, on 27th jan, 2017. I did not have received 501 in bank account yet.. 6 hours gone.. I'm asking for rnn no., and they are not giving.. Keep telling me to wait 24 hours.. Request you take strict action against ola money.. As they are very slow in resolving or maybe they are planning to cheated customers...

[protected]@ymail.com

I had recharged my ola wallet with rs2999 with the promo code select. At that time it showed me the message that coupon code applied successfully and that my free select trail membership will start soon. Then after about 4-5 days of not receiving the free trail i called them and they said that it will be sorted out within 48 hrs. Now it has been more than 20 days and i have received nothing and they are now saying that the coupon could not be successfully applied because i have already been a select member. But if that was the case then at the time of applying the coupon they should have shown an error message stating that this code should not be applied as they do for all the coupon codes. If invalid coupon code is entered or coupon code wherein you do not satisfy the terms and conditions then in the app we get a error message stating invalid promo code. But no such message was shown to me. On the contrary, i was shown that the coupon code has been applied successfully. But now i am being denied the coupon code benefit. Its a cheating from their side, first promising the benefit and then later denying it, to take the money out of the customers.

Hi,
I booked cab from old delhi railway station to my destination crossings republik CRN :[protected] in morining 11:05 choosing payment by cash
I paying driver by cash. And never recieved message of deduction from my
Wallet of RS 459 but it got deducted from there as well.
I spoke to that driver he asked to talk to ola money guys.. pls kindly help it is very unprofessional approach

My account is registered with [protected]. I am not able to do transfer a certain amount which is ₹100 to one of my friend. She doesn't have ola money account so the only option I have is to give her via bank transfer but everytime I am filling up the bank details and then in the mext oage I am confirming, it doesn't take me to the otp arrival page. Also the otp is not arriving. It seems like ola bank transfer has been disabled by ur system.

I took ride with Ola cab and Taxi driver dropped my friend at Virl eparle but when inv was generated, Taxi driver took money in cash and ran away though I had money in my Ola Wallet and same was deducted. I complaint to Ola guy and they are saying that can not return the money.. I thought that should go now to consumer court if it does not resolve...Please confirm.

Today, i booked an ola share cab for going to bhandup police station west. On the way when we asked if he accepted paytm money, he confirmed it and asked us to pay 50 rs. To check if transactions were taking place. When we got down at our destination, he accepted 70 rs in cash. (Total fees were 129 minus 50 by paytm) when i checked my ola wallet it had only 264 rupees which initially was 393 (Approx.) please check this issue asap or else i will no longer use ola cabs.

Ola Narasimha,

Greetings for the day!

We regret the inconvenience caused to you.

Please note that our system didn't receive your refill amount of Rs.999/-. We request you to find the transaction details below:

PayU ID - [protected] ​​​
Transaction ID - cx9x-7o6m-t7pf

However, this is to inform you that the amount will be reversed back to your bank account in case the amount is debited and we request you to kindly check with your bank for the same.

We value your business and kindly write to us for further assistance.

Regards,

Team Ola Money

11 th January morning 5.35 am CRN[protected] Driver Swapnil Pingale himself cancelled the ride due to his own problem. But then also Rs 315 deducted from my olamoney without any fault from my end. Please check, confirm & credit the amount to my account. I had booked for outstation travel. He came & denied saying that he can't go for outstation ride...

Date of incident - jan, 02, 2017 04:23:54 pm
Amount - rs. 200

Date of incident - jan, 02, 2017 09:14:38 pm
Amount-rs. 114

I want to transfer my ola money to my number [protected] but i wrongly enter [protected] and transfer the money.

I would like to reverse these transfer and request you to refund my money.

Regard

Uresh raghav

[protected]

I wrongly transfer ola money to account ([protected])

Date of incident - jan, 02, 2017 04:23:54 pm
Amount - rs. 200

Date of incident - jan, 02, 2017 09:14:38 pm
Amount-rs. 114

I want to transfer my ola money to my number [protected] but i wrongly enter [protected] and transfer the money.

I would like to reverse these transfer and request you to refund my money.

Hi,

My ola money account amount is not been refunded back into my bank account after irctc transaction failure. Ola money people are saying system doesn't allow to credit it back into my account.
Please help to refund my money back into my bank account which is around rs. 2050

Ola cabs / ani technologies customer care

Thanks,
Soumya srivastava

I would like to complain about the failure transaction that has been made yesterday i have transferred rupees hundred to my friends account [protected] from my account that is from [protected] through ola money mobile application but the money i.e rs.100 is not received at the other end so I want you to kindly revert back the money as soon as possible

I would like to complain about the failure transaction that has been made yesterday i have transferred rupees four hundred and twenty five to my friends account [protected] from my account that is from [protected] through ola money mobile application but the money i.e rs.425 is not received at the other end so I want you to kindly revert back the money as soon as possible

Hi,

I had recharged my OLA account with 599 plan Twice on 29/12/2016 around 10:00 A.M - In total 1198Rs was debited from my account - but i didn't get any money transferred to my OLA Account.
I have tried reaching their customer care no. but they are not responding to my calls
I request OLA to refund my money ASAP.

I have attached my bank Mini statement snapshot as ref.

I was actually purchasing a mobile phone on a quikr website. The transaction failed and the money got debited from my account. So it's my request that please transfer my money back. I called the customer care they say it's stuck on the gateway and will take time. I gotta buy a phone dude. I am without a phone. And that is all i have to buy. Please consider my situation. And do act unlike several times.

I booked an ola cab in kolkata from shingha bari to park street and i paid rs 230 to driver due to data connectivity but after a while was debitted from my ola account rs 229. So, neccessary payment may kindly be deposited in my ola account which was wrongly accepted by the driver. It may be mentioned here that i had allready an ola money acctt.

Thanks