Ola Money Complaints & Reviews

On trying to transferring the money to contacts or send it to bank it says the account has been disabled to transfer money. I am not able to transfer the money i have in the wallet. Why add the money when the account is disabled for transferring money. that's the whole point of mobile wallets. isn't it? i need to send that amount. Resolve the issue at its earliest.

Just like any other Bangaloreans I meet, I hate getting into Ola cab as well as I never had any good experience with them. So do anyone in Bangalore for sure. I am a regular user o[censored]ber to commute to and fro from work. However I had an issue with the Uber app somehow and I had to book Ola today to come back home. The Ride i took on[protected] ola charged me with Rs 128 which got deducted from my ola money account and even i paid same amount in cash to driver because he asked for the same he told me that the notification which he got from his end was cash payment from me. I tried calling him and he said he will come back and pay, however he never did as I expected as he is a "Ola" driver. Anyways tried complaining about it via Ola app and the message says that they regret to help us regarding the same. I need a REFUND for this in another 2 days before I go further with other steps.

Mobile: [protected]
Email: [protected]@gmail.com

I am writing this in order to raise my query about the transaction with TX ID: CXUP-BI3T-PGND of amount 1000/- INR which was transferred from my Ola Money Wallet to my ICICI bank account but it did not get credited to my ICICI account. I also transferred 2000 INR/- on the same day and those transactions were successful.

Please find the my bank details and transaction details below:
Here is my bank detail.
Name- Narender Singh Sajwan
A/C[protected]

I would like you to review my transactions and take prompt action on this. Please respond to this matter at the earliest

S.No Date Time Transation ID Amount
1 23-Mar-17 6:59:43 PM CXUP-AYBN-XYRG 1000/-
2 23-Mar-17 7:01:34 PM CXUP-BHKM-MOUC 1000/-
3 23-Mar-17 7:02:50 PM CXUP-BI3T-PGND 1000/-

I have added 1045/- to my ola money account for payment of gas bill or airtel mobile bill payment but i am not able to do payment.

I have already complaint to their payment partner zip cash but they are not resolving the problem.

Ola money app does not habe option to get money back to our bank account.

Registered emailid :- [protected]@yahoo.co.in

Mobile no:- [protected]

Pla help.

Dear sir,
I am using olamoney linked with mobile no [protected] email id [protected]@gmail.com
From this account iam withdrawal money from ola money app to bank. On 24.03.27 iam doing four transactions of each rs 1000 out of four transactions two transactions money was credited in bank account remaining two transactions amount was not credited in bank account but in app it is showing successful transaction. Iam providing transactions details
24.03.17 trans id. Cxus - vu8z - pjqb
24.03.17. Trans id. Cxus - vu06 - zmqp
24.03.17. Trans id. Cxus - vsvu - jrdb
24.03.17. Trans id. Cxus - vtbc - jt7u
Please rectify the problem as early as possible
With regards
K. Krishna kumari

I am unable to transfer ola money to my bank account. i have raised multiple tickets and also done many thing like tweeting them, no reply!

this is absolutely horrendous service!

tickets are created and closed for no reason, this is rather poor. What kind of service is this?

This is a follow-up to your previous request #350431 "Re:, such kind of tickets are closed for no reason!

pls help me

The Ride i took on[protected] ola charged me with Rs 131 which got deducted from my ola money account and even i paid same amount in cash to driver because he asked for the same he told me that the notification which he got from his end was cash payment from me.

Please look into this matter as i paid cash to the driver and also money was deducted from my account.

My transaction shows successful but my order is not paid...I want to know where my money has been sent through the Ola money because my purchase of product was failed. I want my money back.. Please help. Your customer care number is also not responding.. My transaction id is showing through ebs gateway. I wanted to buy products from ( www.thesouledstore.com)

I had booked Ola share cab on 16.02, 17 and 17.02.17 but the money was not deducted from Ola money account due to Server problem with Ola as well as strike of operators in Delhi. I had paid cash of Rs.40 on 16.02.17 and Rs.40 on 17.02.17 to the Cab driver. The amount was later deducted from my Ola account after a few days. Kindly arrange to reverse the amount of Rs.80 to my Ola money account. My mobile is [protected]. regards, Rajesh Kr Jain, Delhi

I have transferred 500 rupees to bank account but not added in my bank account. Transaction date 9th March 2017 on 12:03 AM.Transaction id CXTB-0QGH-38AR . REGISTERED EMAIL I'D ON OLA MONEY WALLET IS [protected]@gmail.com account name SAMEER . The company of ola money is too slow I reached the CUSTOMER care but they not giving me a valid answer. They are cheating with customers. It is a fraud company. Please send MY MONEY TO BANK account. I requested you.

I have been using Ola money quite sometime now.
I have updated Rs 599/- on 27th February from my mobile. The transaction had failed due to some unknown reason. I have again executed transaction to update Rs 599/- immediately.
Later, I have notice that my ICICI Bank account is deducted twice, however the Ola money is credited only once.

I request you to look into issue and update the Ola money account with Rs 599/-
My account is [protected]@gmail.com

Please send email to my account for further details

Regards
Ajit

Sir I will open account in ola money and then I will put 10000 rupees by my credit card in ola account after I will join in ola partner has a driver and I will give same mobile no [protected] so my account is blocked now I will not now in ola partner so kindly tell me to what I want to do for take my money and tell me a mobile no and office address in chennai and please solve my problems thankyou

Hi,

I had done recharge of my Ola account from HDFC NetBanking on "16 Feb 2017". The amount got debited from my account but it was NOT credited to my Ola account.

I did not get any kind of refund or any refund notice.

Can any one help me with this?

Please find below transaction Details:

Date : 16 Feb 2017
Narration : [protected]-PAYUOLACABSCOM
Cheque/Ref. No. :[protected]
Value Date : 16 Feb 2017
Withdrawal : 200.00

Attached is the bank statement.

Hi my name is Prashant Bajpai and l am facing problem in transferring ola money to bank account. Every time I am trying to transfer it shows this service is temporarily disabled from your account.Why l am facing that's sort of a problem. I need to transfer money on urgent basis. My friend don't have ola money app and l can only transfer through bank account only.

Please resolve this ASAP.

Dear sir,

I am sarath kumar lives in coimbatore, i was traveled on 15.2.2017 (from maniyakaran palayam to railway station).The journey is good.My bill amount is Rs. 163 i was paid by cash, but driver was debited from ola money than driver called and asked apologize.but i need my money.i tried his mobile number so many times but don't pick up the phone.kindly help me

Driver details

Mr.srihari s
CRN:[protected]

I tried placing order at Dominos and was trying to pay thru Ola money .The order was not placed but my ola money got deducted .This was on 16th December.
Since the order did not get placed so Dominos didn't get the money, so my only point of contact is OLA .Please help me in refunding my 920 OLA money on urgent basis.
Transaction I'd is #HOLA[protected]

I have still not got my refund.

Subhajit Nandi
8:16 AM (2 hours ago)

to care, help
Dear team,
today morning I have recharged my Ola money with 5000 rupees which is not yet received into my account by uco net banking...and money has been deducted from bank account account.. I lost my money from account.. when I checked it is showing as money has been deducted.. when checked in the Ola money it's still the same showing previous balance.. I want my money back or my ola mony wallet...
Please find the attachment screen shots.

Please take a action immediately..

Register Number=[protected]
Email ID=subhajitnandi.[protected]@gmail.com

I tried to recharge my idea number as usual .. But this time money was cut from my wallet.. and the recharge is not done... i have waited for an hour..No message from Idea. In the app its showing that amount is transfered to idea. But when I called to the idea customer care they are saying that I have not recharge today.
Please make sure that my recharge is successful or the amount is debited into my wallet.

Dear SIr

Pls refer the below information and reply actual my account is in axis bank last six digit is 501514 and ifsc code is UTIB0000065 but your team is telling icici, i don’t have bank account in icici so check once again

Trans date is 19.12.2016

Amt is 239

A/c Number is 501514

Ifsc Code is UTIB000065

Mob Number is [protected]

Attention your team freecharges and PAY TM and other apps refund the amount within 1 week this is clearly shows the your team is unfit for work this issue is happened one month back till they can’t able to trance the issue pls provide me higher authority mail id i will inform them take action to your team


Regards
Surendra

Hi Ola Money,

Where is my money. I have requested to return my monet ASAP but still I havent recived my money.

Your app is not working. There is no use to wait. Its more than 15 days but status is the same. Not able to pay MSEB bill.

I have tried logout login, tried after 1 hour, tried afer 1 day as you suggested but no luck and I dont want to use any OLA product including OLA CAB.

Return my Money.