Claimed

Ola Money Complaints & Reviews

3.1
Last updated Jan 31, 2024
Complaints 1388
Resolved
791
Unresolved
597
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Money

Having problems with Ola Money?

File a complaint and get it resolved by Ola Money customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ola Money
Customer Service Contacts

Ola Money Phone Numbers

Phone
+91 80 6735 0900
1137
451
+91 22 3094 7900
745
336

Ola Money Website

Ola Money Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road
Koramangala
India
560034

Ola Money reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mamtabora
Report
Copy

Charged for no service

Address:411017
Website:ola

Today at around 11 I tried to book taxiForSure(that is what they call it) from Rahatani to Commerzone IT park. First driver received the service request and then called and told me that he is in waked and it wont be possible for him to come to Rahatani. So, I said I will cancel the booking and I cancelled it. I tried booking another cab, this one picked the request and called me. I asked him where he was and directed him the route. It...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Coimbatore, Tamil Nadu, 641026
Website:www.Olamoney.com

I have recharge from ola money for 40 rupees 3.1.2016 amount DETECTED not recharged [protected], another number [protected] I recharged for 40 rupees 3.1.2016 amount DETECTED 40 recharge not done balance not added, Totally 80rupees DETECTED from ola money.Pls find attachment details attached .kindly clarify replay to email I'D [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitihn gupta
from New Delhi, Delhi
Report
Copy

Account suspension

Address:Bangalore, Karnataka, 560067
Website:olamoney.com

My ola account with 1849 rs got suspended after calling them many time and mailing them several time they contacted i receive mail that my ola money account got suspended with the reason that i have made a fraud and told me that they will refund the money the source bank account .. but actually i didnt made any fraud and if i ask them about what fraud i made they are not providing any details about the fraud....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pintumarya
from Nagpur, Maharashtra
Report
Copy

Refund money

Address:Daman, Daman and Diu, 396210
Website:www.olamoney.com

Money debit ola money account but zoper shoping fail plz refund my money with ola account my mobile number [protected] plz refund my money order fail my mail id [protected]@gmail.com plz refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Komal87
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but service of recharge not provided on ola money

Address:520004

I recharged with 21 rs on my aircel number [protected] of andhrapradesh, india on 24 dec, thursday.my money got deducted from wallet but recharge not done on my number and the amount still remains deducted. so either do the recharge or refund the money.please resolve asap with recharge of amount or credit it back in my ola money wallet else I will have to take some action...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jayaramsft
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not processed -497 rupees

Address:560066
Website:ola money recharge with Ola money Android App

Hello Ola Money Support Team, I have recharged 497 rupees to vodafone network([protected]) with my ola account [protected]. But In my ola money wallet money is deducted but i didnt get any recharge for the same. So this is worst performance i have seen from you. what should i do now, do i need to wait for the recharge or should i recharge again. If yes please let me know the refund details for the same. Regards Jayaramudu M [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaikishan Goenka
from Kolkata, West Bengal
Report
Copy

Paid airtel post bill th ola money

Address:Howrah, West Bengal, 711202

Dated 15/11/2015 mene ola money se [protected] postpaid airtel ka 300 rs. Payment ola money se kiya tha. Lekin jab mene 12th dec 2015 ko airtel ka bill dekha tho usme koi 300 rs credit nahi tha. Mene ola money ko mail kiya tho unhone muzhe txn id - bhbe-oqn0-tdpc /[protected]. Or likha ki aapka payment sucessfully airtel mein credit ho gaya aap airtel mein sampark kare. Mene airtel mein call kiya toh woh kahte hai aapka koi 300 rs credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Chandrakant Magar
from Anakapalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile recharge payment not received

Address:Jalna, Maharashtra, 431203
Website:Ola Money

Dear Sir, I have done following mobile recharge from Ola Money First mobile recharge amount Rs. 140 debited on dated 09.12.2015 at 12.27, Second mobile recharge amount Rs.60 debited on dated 11.12.2015 at 12.11, And third mobile recharge amount Rs.60 was debited today morning on 10.31 but i have not received any above recharge payment. sir, after that i have forward my complaint on their feedback email ID i.e. [protected]@olamoney.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
umaece
from Chennai, Tamil Nadu
Report
Copy

Gave fake promise

Address:560034
Website:www.olamoney.com

I am also an victim of chennai floods . i had 3000 in my ola money wallet. due to my bad situation i asked refund the amount to my bank account. they promised on 8th december that they intiated the refund request and i will receive the money in 5-7 working days. till now i didnt received. why a company giving these kind of fake promises. i am trying to contact them through email but they are not replying. they also didnt have customer service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bajaj46.02
from Gagret, Himachal Pradesh
Report
Copy

Urgent: can't use ola money

Address:560034
Website:www.olamoney.com

1) I have sufficient balance (4000) in my Ola Money account but I can't able to transact at healtkart.com 2) When page transfers from healthkart to ola money payment page, balance is not available. 3) I sent mail at [protected]@olamoney.com (TICKET: 41147) but no reply from their side. It's a kind request to solve my issue as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Madan Garg
from Gharaunda, Haryana
Report
Copy

Grab my money 7430

Address:New Delhi, Delhi, 110085
Website:ola money

Its my worse experience with yola money, i have shopped through zopper using ola money but the order cancelled and money credited in my account rs.7430 but now the balance shown is( no balance )or zero balance. and its been 72 hr. and till now issue not resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narendra Dagar
from Agra, Uttar Pradesh
Report
Copy

OLa money hold my money

Address:Gurgaon, Haryana, 122008
Website:www.olamoney.com

Ola is best cheater brand. 10days ago my ola wallet have 2417rs balance . after 4 5 days i need to bill payment of my sim card . when i go to pay bill by ola money it failed my transaction. When i email to ola money care or call to ola money care they say 0 balance in my ola account . But 2417rs show in my ola wallet . I dont know why ola money say that i have 0rs balance . 3 4 days ago i see another person on ola page . it also face problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gogo Kumar
from Bengaluru, Karnataka
Report
Copy

Deducted ola money without ride

Address:560032
Website:www.olacabs.com

Date : 15 Dec, 2015 Driver Name : TILAK S([protected]) Silver Indica KA 14 B 3977 I booked a cab from iskon temple yeshwantpur bangalore. then i called driver. driver said pick up point is too far, so he can not come. i said ok i wil book another cab. but the driver deducted 87 rs. from my ola money. CRN number is CRN[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ral80
from Karnal, Haryana
Report
Copy

Recharge

Address:Ludhiana, Punjab, 141016
Website:ola money

Yesterday when i have rechage my dad cell no. [protected] with my ola money debit 100 rs. in my ola a/c but recharge is not done now this moments....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishwar Saunshi
from Delhi, Delhi
Report
Copy

Refund for the canceled order by zopper was not done.

Address:560016
Website:www.olamoney.com

Hi, I have been struggling to get the response from olamoney it seem they have turned the blind eye on my complaint raised on 08/12/2015 ticket ID 34433. Please help me to get my money back. Here is the details of the issue, On 02 dec 2015 I placed order on zopper by paying with Order Summary: Your order for Pigeon Super 3.2 L Air Fryer is successfully placed. Order Number: 29319008 Ordered on: Dec. 2, 2015, 10:58 p.m. Shipment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prerit Rathi
Report
Copy

Recharge unsuccessful

Address:New Delhi, Delhi, 110033
Website:www.olamoney.com

Yesterday, I recharged my Reliance GSM prepaid mobile no: +91-[protected] using ola money with ₹50...although it is showing that the transaction has been complete and have deducted the money also...no amount has been added to my number...I want you to pls look in the matter and either recharge my number or refund the amount of ₹50 ...ASAP...my complaint number is - #37951...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sbmanju2010
from Hyderabad, Telangana
Report
Copy

Mobile recharge from ola money

Address:560032

Hello Sir/Madam, Yesterday (13-dec-2015), I recharged Rs 150/- for my mobile [protected] with Ola money. Unfortunately it was not recharged but amount got deducted. [protected] is the another number registered with Ola money. Can you please check this. Thanks in advance. Best Regards, Manjunath SB...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
msshu88
from Bengaluru, Karnataka
Report
Copy

Ola money deducted

Address:Chennai, Tamil Nadu, 600036
Website:olamoney.com

Hi my number is [protected]. from my ola wallet 3460 rs have been deducted nad there is no info from how did they deducted....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neerajtiwari2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but postpaid bill payment not reflected

Address:Thane, Maharashtra, 400606
Website:olamoney.com

Hi, On 11th of Dec, around 9:20am I made my Postpaid bill payment for my Airtel number- The Money was debited then and there itself from my Ola money account but the postpaid bill payment is not done yet. Also there is no proper response from the customer care. Very annoyed with it. Plz help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anixd
from Mumbai, Maharashtra
Report
Copy

Amount debited but recharge not done

Address:Dhanbad, Jharkhand, 828112
Website:olamoney

My email id is [protected]@rediffmail.com I have recharged my idea mobile with Rs.150, the amount got debited but recharge not done....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy