Ola Money Complaints & Reviews

I just added 1158 rupee in my ola money a/c [protected]. Bt the rupee are debited from my a/c and not add in ola money. Plzz tell me what is this.. And resolve it. I made a payment through by ola money. I want a book a bus ticket. Bt my money is not added in my ola money a/c bt debited from my bank a/c. Plzzzzz hlep me. And resolve it as soon as possible. Thank you

This is big scam from ola money, dont know how did they decided we have canceled a ride after 5 minutes of making a booking without knowing proper reason from the rider. Who gave the permission to these people to take public money without any bad situation, this is very ridicules, unfair to accept here there are different situation people need to cancel the ride. But the thing is we don't know on what basis they are judging this stupid cancellation policy.

I would request everyone to that don't keep your valuable money in olamoney. Ola company is looting the public money.

Please someone take serious action towards this or else everyone will get affected this stupid cancellation policy. Moreover their app itself have not updated properly. People are not mad to book and cancel the ride before reaching the driver, we can say this simply loot policy.

Very much angry and disappointed.

I have not received 3000+5000 total 8000 which is sent by my friend on 31 of may through ola money. Please kindly resolve the issue as soon as possible. As my friend has received the message of payment and the money has been deducted from his account. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue and return my money back as i am continously calling to the customer care number but nobody is giving any response from the other side.

I am facing a problem while logging in mob [protected] with password. On lost password option, it is showing server not found. Kindly resolve as i am not able to log in ola money. Right now i am unable to use my ola money any way. I donot know why its showing hold either i am not using much more my account.

Thanks & regards,
Sunita pandey
Gurugram
Haryana

Sir,
I booked oyo rooms at ahmadabad and paid bill for hotel booking rs.2074/-
Through ola money on 20th may 17. My transaction id is cye3-p9e7-gc8d. I finished my trip and came back and during my visit i used ola cab but very sorry to say that i didn't receive any free rides for paying with ola money as promised. I just want to know that is that a advertising stunt or u really care for ur valiable customer? My no is [protected]

I Santosh Kumar Thapa having my ola money account [protected]. My mobile number is [protected]. An amount of rs 2500 was transferred from mob no [protected] on 19 may at 16.26 pm. However the same has not been credited. Kindly settle the payment earliest.
Also, I am facing a problem while logging in mob [protected] with password. On lost password option, it is showing Server not found. Kindly resolve as I am not able to log in ola money.
Thanks
Santosh Kumar thapa

Date of the incident-19th May17, at 06:15PM,
I booked a Ola cab, driver was Pawan kumar Mahato([protected]), White Xcent(WB04G8469), Share OTP WAS 7888. Msg came to me that pay Rs 129 for this ride and I paid the amount then I have seen from Ola money they have taken Rs 129 again. I want the MONEY BACK to my account OR adjustment.

That day(19th May17) only by mistake I purchased a Share pass but I want to cancel my pass because 18th May 17 already I bought the share pass. On 18 th I recharged Rs599 to Ola money, I paid only Rs 99 for ola share purchase date 18th May and Rs 77 for ride on 22nd May17, Now Ola money balance showed Rs 195 . How it is possible? Requesting you to CLARIFY and do adjustment.

Hi,
On the 20th of May, 2017, I tried to transfer 500 from my Ola Money to a different number which wasn't installed with the Ola App. 500 got deducted from my Ola Money and a message was sent to me saying that the other number has to download the app to recieve the mobmoney. So i downloaded it and registered it but, the money isn't being reflected still.

I tried to renew my k7 antivirus with using of OLA money for payment and the payment had been deducted from my account but transaction was failed. So please do the necessary arrangments for refund the same amount at earliest possible.

Transaction id : CYEO-5GJP-ISNN
My account no: [protected]
Emai: [protected]@gmail.com
Amount :699/-
Thanks & Regards
Shajil

Recently i did a purchase of 3000 at zingoy using ola money but it got failed and money got deducted from ola so i contacted zingoy they said to contact ola but no response yet from past 2 hours.
So when i will get my refund. Their is no way check that too kindly help.
Email id: [removed]
Phone number :[removed]
Transcation id : cydb-4u8s-toof

Hi
My name is vinod jain i used your ola money application for order the pizza from dominos on saturday 6 may 2017. And the amount is deducted from my ola money wallet and the order didn't placed and i also drop the mail but i didn't get any revert from your side. So please give me the reason for this issue and why i didn't get my refund 474/-. If i do not get my money back so i will take legal action (Consumer form)

Transaction id cycp-qc8d-9cwz

[protected]
[protected]@gmail.com

Translation details

https://mail.google.com/mail/u/0/?ui=2&ik=d51e127e0f&view=fimg&th=15bdc78a2d5e5a...⇄

I recharged my ola money account on 23rd april with inr 5000. When i tried to transfer that money to any different ola money or bank account i was showing that my transferable amount is 0 rs. I raised a complaint about the same to ola money customer care they said that it will resolved within 24 hours. However it didn't. I have been following up for the same issue since past 2 weeks but still they are saying that it will take 24 hours to...

I have uploaded money on 2nd May 599/-+ earlier balance was there around 198.. Today my balance came low. When I checked it is showing purchase of ola share pass 179 rs. on 2nd May. I have already purchased a week before and make no sense. I even not received any confirmation message of the purchase no email. Money is wrongly deducted. How can Ola deduct money automatically. Its wrong. Kindly refund my money

My name is seema vohra my mobile no. Is [protected]. I have booked a ola auto from my mobile app ([protected]) on 24.04.2017 at 03.47pm reference no is krn[protected] from ranjit avenue, putlighar, amritsar. Driver charged rs. 40/- n i paid cash to him. Same day rs 220/- deducted from my ola money account for same ride. Now you are requested to refund my money back and credited in my ola money account at the earlist.

I had done recharge of my ola account from debit card (Tjsb bank) on "20 april 2017". The amount got debited from my account but it was not credited to my ola account.

I did not get any kind of refund or any refund notice.

Can any one help me with this?

Please find below transaction details:

Date : 20 april 2017
Narration : wwwolacbs com gurgaon ind[protected]
Cheque/ref. No. :[protected]
Withdrawal : 500.00

Waste of having ola auto service. Rather they do not provide this for the sake of providing.

Firstly the drivers charge extra and if we question them they say cant you spare extra 5 or 10rs???!!??
Secondly my travel to the destination is only 4.1 km, but driver told me it will be as per meter rate plus 10rs extra. At destination, the kms was 5.5kms and upon questionin him he said no one ever questioned him like this ever. And the amount displayed in his meter was 67rs and i have no idea how it changed to rs70 and plus 10rs he demanded extra. I had to pay 80rs fr a normal ride of 45rs.
Worst of all is i received a fake billing receipt of whose screenshot i ll upload as if i paid him rs 46 through my ola money. So at the end of the day he charged 80rs and took off my ola money of 46rs for that fake bill whose screenshot have attached for reference.
Kindly attend to this matter immediately coz if it goes on like this one fine day you will be left with no customers.
Extremely unhappy with the service of ola and its drivers.

Dear sir,
I m a Jio user. Two days before I had done a recharge of 303 rupees by using Jio money app through my debit card, unfortunately my payment was FAILED but my money deducted from account.After that I tried once more time and the payment was successful.But I again charged 303 rupees that means total 606 rupees for a single recharge plan. I asked to the customer Care executive and they assured me that amount will be automatically refunded within the two working days. But already the two days has been left and I have not received any amount that I lost.

Jio money number - [protected]
Transaction id[protected]

With reference to ticket no-355228. Regarding the ola claim that Ola money of 2624 has been credited into my source account on March 23, but as on date i am yet to receive the said amount in my source account and i have talked to the customer team support for at least 4 times from the said transfer date and yet to receive an proper response. This is the kind of service they are giving and everytime i call them they give me some other options

Hi sir/madam
I tried to add money of amount 4000 to my ola money wallet through my card.money has been deducted from my account but I didn't get any balance in my ola wallet .i tried to reach customer care but i couldn't able to reach them.for more details I have attached the screen shot of the failed transaction.so please help me as soon as possible
Mobile number-[protected]

Sir/ Madam
I have tried to book a rail ticket on IRCTC site through payment mode as Ola money on 02/04/2017. My ola money account mobile no. is [protected], debited by Rs. 175/- but ticket not booked through IRCTC. Transaction​ no. CY2H-3WAA-GHIM dated 02/04/2017. Refund still awaited from ola money to my account.
So you are requested to see the matter.
With Regards

Vikram Singh Meena