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Ola Money Complaints & Reviews

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Last updated Jan 31, 2024
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Ola Money reviews & complaints page 64

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J
jain508vinod
from Noida, Uttar Pradesh
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Payment issue.

Address:Gurgaon, Haryana, 122002

Hi
My name is vinod jain i used your ola money application for order the pizza from dominos on saturday 6 may 2017. And the amount is deducted from my ola money wallet and the order didn't placed and i also drop the mail but i didn't get any revert from your side. So please give me the reason for this issue and why i didn't get my refund 474/-. If i do not get my money back so i will take legal action (Consumer form)

Transaction...
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H
Hardik Babaria (HDK)
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola money is not able to transfer

Address:Ahmedabad, Gujarat, 380004
Website:www.olamoney.com

I recharged my ola money account on 23rd april with inr 5000. When i tried to transfer that money to any different ola money or bank account i was showing that my transferable amount is 0 rs. I raised a complaint about the same to ola money customer care they said that it will resolved within 24 hours. However it didn't. I have been following up for the same issue since past 2 weeks but still they are saying that it will take 24 hours to...
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G
Gajra
from Kichha, Uttarakhand
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Ola money wrongly deducted share pass money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:olacabs.com

I have uploaded money on 2nd May 599/-+ earlier balance was there around 198.. Today my balance came low. When I checked it is showing purchase of ola share pass 179 rs. on 2nd May. I have already purchased a week before and make no sense. I even not received any confirmation message of the purchase no email. Money is wrongly deducted. How can Ola deduct money automatically. Its wrong. Kindly refund my money...
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S
Seema Vohra
from Amritsar, Punjab
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Excess deducted Rs 220/- from ola money account

Address:Amritsar, Punjab, 143001

My name is seema vohra my mobile no. Is [protected]. I have booked a ola auto from my mobile app ([protected]) on 24.04.2017 at 03.47pm reference no is krn[protected] from ranjit avenue, putlighar, amritsar. Driver charged rs. 40/- n i paid cash to him. Same day rs 220/- deducted from my ola money account for same ride. Now you are requested to refund my money back and credited in my ola money account at the earlist....
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P
pranalizarekar
from Mumbai, Maharashtra
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Recharge failed

Address:400708
Website:www.olamoney.com

I had done recharge of my ola account from debit card (Tjsb bank) on "20 april 2017". The amount got debited from my account but it was not credited to my ola account.

I did not get any kind of refund or any refund notice.

Can any one help me with this?

Please find below transaction details:

Date : 20 april 2017
Narration : wwwolacbs com gurgaon ind[protected]
Cheque/ref....
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C
Chitra Mudaliar
from Chennai, Tamil Nadu
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Ola auto- charges extra and swept off my ola money

Address:Chennai, Tamil Nadu, 600045
Website:www.olacabs.com

Waste of having ola auto service. Rather they do not provide this for the sake of providing.

Firstly the drivers charge extra and if we question them they say cant you spare extra 5 or 10rs???!!??
Secondly my travel to the destination is only 4.1 km, but driver told me it will be as per meter rate plus 10rs extra. At destination, the kms was 5.5kms and upon questionin him he said no one ever questioned him like this...
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D
Diwakar.10
from Mumbai, Maharashtra
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Money not refunded

Address:Thane, Maharashtra, 421103
Website:www.jiomoney.com

Dear sir,
I m a Jio user. Two days before I had done a recharge of 303 rupees by using Jio money app through my debit card, unfortunately my payment was FAILED but my money deducted from account.After that I tried once more time and the payment was successful.But I again charged 303 rupees that means total 606 rupees for a single recharge plan. I asked to the customer Care executive and they assured me that amount will be automatically...
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P
prateek4545
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Ola's claim that ola money has been credited back in my account

Address:500082
Website:ww.olacabs.com

With reference to ticket no-355228. Regarding the ola claim that Ola money of 2624 has been credited into my source account on March 23, but as on date i am yet to receive the said amount in my source account and i have talked to the customer team support for at least 4 times from the said transfer date and yet to receive an proper response. This is the kind of service they are giving and everytime i call them they give me some other options...
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A
Abhi101119
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction id:-cy2r-kjtn-2ygx

Address:560059
Website:Ola money

Hi sir/madam
I tried to add money of amount 4000 to my ola money wallet through my card.money has been deducted from my account but I didn't get any balance in my ola wallet .i tried to reach customer care but i couldn't able to reach them.for more details I have attached the screen shot of the failed transaction.so please help me as soon as possible
Mobile number-[protected]...
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V
Vikramsm
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Txn. ID CY2H-3WAA-GHIM dated 02/04/2017 - Ticket on IRCTC not booked ola money debited

Address:New Delhi, Delhi, 110070
Website:IRCTC

Sir/ Madam
I have tried to book a rail ticket on IRCTC site through payment mode as Ola money on 02/04/2017. My ola money account mobile no. is [protected], debited by Rs. 175/- but ticket not booked through IRCTC. Transaction no. CY2H-3WAA-GHIM dated 02/04/2017. Refund still awaited from ola money to my account.
So you are requested to see the matter.
With Regards

Vikram Singh Meena...
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B
bajajdipesh7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer issue

Address:Thane, Maharashtra, 421204

On trying to transferring the money to contacts or send it to bank it says the account has been disabled to transfer money. I am not able to transfer the money i have in the wallet. Why add the money when the account is disabled for transferring money. that's the whole point of mobile wallets. isn't it? i need to send that amount. Resolve the issue at its earliest....
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L
Lalu S Nair
from Bengaluru, Karnataka
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Ola Cab I took on 30th March 2017

Address:560102
Website:www.ola.com

Just like any other Bangaloreans I meet, I hate getting into Ola cab as well as I never had any good experience with them. So do anyone in Bangalore for sure. I am a regular user o[censored]ber to commute to and fro from work. However I had an issue with the Uber app somehow and I had to book Ola today to come back home. The Ride i took on[protected] ola charged me with Rs 128 which got deducted from my ola money account and even i paid same amount...
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N
narender sajwan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transactions Issue !!

Address:New Delhi, Delhi, 110092

I am writing this in order to raise my query about the transaction with TX ID: CXUP-BI3T-PGND of amount 1000/- INR which was transferred from my Ola Money Wallet to my ICICI bank account but it did not get credited to my ICICI account. I also transferred 2000 INR/- on the same day and those transactions were successful.

Please find the my bank details and transaction details below:
Here is my bank detail.
Name-...
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M
Mandip19877
from Ahmedabad, Gujarat
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Not able to use OLA MONEY

Address:Ahmedabad, Gujarat, 91
Website:Ola money app

I have added 1045/- to my ola money account for payment of gas bill or airtel mobile bill payment but i am not able to do payment.

I have already complaint to their payment partner zip cash but they are not resolving the problem.

Ola money app does not habe option to get money back to our bank account.

Registered emailid :- [protected]@yahoo.co.in

Mobile no:- [protected]br...
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B
Balenors
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money withdrawal from ola money app to bank but money debited from ola money the same amount was not credited in bank

Address:500035
Website:Ola money app

Dear sir,
I am using olamoney linked with mobile no [protected] email id [protected]@gmail.com
From this account iam withdrawal money from ola money app to bank. On 24.03.27 iam doing four transactions of each rs 1000 out of four transactions two transactions money was credited in bank account remaining two transactions amount was not credited in bank account but in app it is showing successful transaction. Iam providing...
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R
Ramkumar KN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customer and not helping refund ola money

Address:Bangalore, Karnataka, 560102
Website:www.olamoney.com

I am unable to transfer ola money to my bank account. i have raised multiple tickets and also done many thing like tweeting them, no reply!

this is absolutely horrendous service!

tickets are created and closed for no reason, this is rather poor. What kind of service is this?

This is a follow-up to your previous request #350431 "Re:, such kind of tickets are closed for no reason!

pls...
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Address:New Delhi, Delhi, 110065
Website:OLA Application

The Ride i took on[protected] ola charged me with Rs 131 which got deducted from my ola money account and even i paid same amount in cash to driver because he asked for the same he told me that the notification which he got from his end was cash payment from me.

Please look into this matter as i paid cash to the driver and also money was deducted from my account....
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T
Totimsy
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clothing purchase pending

Address:Surat, Gujarat, 395009

My transaction shows successful but my order is not paid...I want to know where my money has been sent through the Ola money because my purchase of product was failed. I want my money back.. Please help. Your customer care number is also not responding.. My transaction id is showing through ebs gateway. I wanted to buy products from ( www.thesouledstore.com)...
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R
Rajesh Kr Jain
from Chandigarh, Chandigarh
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Ola money deduction dated 16.02.17 and 16.02.17

Address:New Delhi, Delhi, 110092
Website:www.olamoney.com

I had booked Ola share cab on 16.02, 17 and 17.02.17 but the money was not deducted from Ola money account due to Server problem with Ola as well as strike of operators in Delhi. I had paid cash of Rs.40 on 16.02.17 and Rs.40 on 17.02.17 to the Cab driver. The amount was later deducted from my Ola account after a few days. Kindly arrange to reverse the amount of Rs.80 to my Ola money account. My mobile is [protected]. regards, Rajesh Kr Jain,...
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Address:560034
Website:ola money

I have transferred 500 rupees to bank account but not added in my bank account. Transaction date 9th March 2017 on 12:03 AM.Transaction id CXTB-0QGH-38AR . REGISTERED EMAIL I'D ON OLA MONEY WALLET IS [protected]@gmail.com account name SAMEER . The company of ola money is too slow I reached the CUSTOMER care but they not giving me a valid answer. They are cheating with customers. It is a fraud company. Please send MY MONEY TO BANK account....
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