Sir,
My Client Shri Dwarka Singh, account holder of State Bank Of India, Mahendru Branch, Patna, has been victimised by cybercrime on 26.07.17. A person called my client on his mobile no.[protected] from Phone no.[protected] posing as SBI official. My client was asked about ATM serial no. and OTP sent on his mobile during the conversation. After knowing ATM serial no. and OTP Rs.10000/- was withdrawn from his account for transaction POS PAYUST[protected]. After receiving message of withdrawal a complaint is hereby made to you for necessary action.
Thanking you.
Yours,
Sanjay Sinha
Advocate,
Patna High Court
Ph: [protected]
(On behalf of Shri Dwarka Singh, State Bank of India, Mahendru, Patna, saving A/c No.[protected])
Sep 14, 2017
Complaint marked as Resolved
Ola Money customer support has been notified about the posted complaint.
Jul 26, 2017
Updated by sanjaylegal Rs.10000/- at POS PAYUST[protected] Zipcash txn#[protected] on 26.07.17. After receiving message of fraudulent withdrawal a complaint is hereby made to you for necessary action and refund.
Verified Support
Jul 28, 2017
Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money.
We would request you to please provide the first 6 and last 4 digits of the card for us to block the wallet.
In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.
he might be holding a/c in your company & your executive responsible of debiting and crediting money should be aware of whether the amount transacted is fraud or correct