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Ola Money Complaints & Reviews

3.1
Last updated Jan 31, 2024
Complaints 1388
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791
Unresolved
597
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Ola Money reviews & complaints page 69

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S
Shashikumar Krishnappa
from Bengaluru, Karnataka
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Money deducted from ola money account after i paid the driver

Address:560043
Website:www.olamoney.com

Hi, My name is Shashikumar, (Profile email id - Shashi.[protected]@gmail.com), RMN - [protected]. booking id - TFS-PP-C47095423 I booked a Taxi for sure from Horamavu, Bangalore on December 10th, 9.30am, drop location was Rajarajeshwari nagar. I was paid cash of Rs.350 to driver as the rate card in his phone showed "Collect 350" and also I checked balance in my ola account which was not deducted at that point of time. This morning...
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V
Vandra Vivek
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Not return rs. 350 till 7 days.

Address:360001

I have recharge 300 in [protected] in vodafone postpaid and rs. 50 in [protected] in docomo postaid but till 7 days i mail to customer care but they always say wait for 24 hrs but not done. Also not give transaction no. Please solve this problem and give me money back 350....
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S
Saimalli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post paid bill payment is not successful and amount deducted from wallet

Address:560034
Website:Ola Money

Hi, I made a payment of my Idea postpaid bill on 7th December from Ola Money wallet for Rs 117/- The money was debited from my Ola money wallet but the postpaid bill payment was not done even after 72 hours. My email id with account is – [protected]@gmail.com. I’ve sent an e-mail to [protected]@olamoney.com but I didn’t get any response. Looking forward for resolution for my complaint....
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N
NKJ_07
from Pune, Maharashtra
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About Rs. 320 not credited my ola money wallet app

Address:411018
Website:www.olamoney.com

With your recent offers of 300 cashback on first recharge, I tried to do a recharge from my OLA Money account linked with mobile - [protected] on Nov 16 but unfortunately system did not ask for any coupon and even though i have not completed the transaction amount was debited from my account. Please refund it back to my account as I felt cheated this time.

Till today already more than 3 weeks has been passed but still my money...
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P
PBHJ
from Gagret, Himachal Pradesh
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Money not credited

Address:Bangalore, Karnataka, 560034
Website:www.olamoney.com

I sent 2737 Ola money to my friend having number [protected]. Amount is debited from my account but not credited in my friends account. Please solve this issue as soon as possible....
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D
danish47
from Bathinda, Punjab
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Regarding cashback on adding money

Address:Bangalore, Karnataka, 560034
Website:www.olamoney.com

I have added 500rs in ola money wallet on 20nov by applying coupon code MONEY20 . as per this offer, they have credit 20% cashback in my ola wallet with in a week . about 17 days has been passed.still no cashback.regarding it I have send complaints [protected]@olamoney.com on 27 Nov and 29 Nov. But till now no cashback.my request I'd is 19265...
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D
danish47
from Bathinda, Punjab
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Regarding recharge and cashback

Address:Bangalore, Karnataka, 560034
Website:www.olamoney.com

Ola money app was giving offer on adding money 20% cashback, I have added 500rs on 20 nov2015, and I have recharge my no. [protected] of 297rs on the same day via my ola money . Amount got deducted from my ola wallet and it is showing rest amount 203rs till now. Yet I neither got the cashback nor got the recharge. I have sent many mails to [protected]@olamoney.com. initially they have respond the mail.and ask me for waiting for 3 days. But after...
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H
hanish692008
from Pune, Maharashtra
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Money deducted but recharge failed

Address:411041
Website:www.olamoney.com

Transaction date: 17/11/2015 at 12:53 Am for amount of Rs 249 from ola money app. mail id: [protected]@gmail.com I have mailed serveral times in the last 17-19 days but no one responded and refund is also still pending even i submitted the screen shots of the recharge failure also then even no one is tring to solve my issue . Ola money really cheating their customers but bad services and bad customer services....
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C
chintu746
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not credited and no reply for complaint since many days .

Address:Hyderabad, Andhra Pradesh, 500010

I have purchased air cooler from Zopper using ola money on 11 Nov 2015 . I have applied OLA15 coupon, Totally i paid INR 8, 244 . I need to get 15% cashback from ola money . its being already 23 days but still i havent received cashback . Support tickets raised in ola money --- 25722, 27646 Below are the details of order : Zopper order no : 21643609 Ola registered mobile no : [protected] Ola registered email : [protected]@gmail.com INR...
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S
sanganisahil
from Nagpur, Maharashtra
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Recharge did not succeed

Address:Bangalore, Karnataka
Website:Www.olamoney.com

I already dropped an email twice to your support system still there is no reply from your side. My email id is [protected]@gmail.com I did a recharge of 600 on a postpaid number two weeks ago. And it never succeed. After that there was no reply from your side and when I again sent a reply they never replied back. This is the second time I'm experiencing such issues. Kindly improve your service or give us our money back....
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D
Dilleswar
from Chennai, Tamil Nadu
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Mobile Recharge not credited

Address:Bangalore, Karnataka, 560100
Website:Olamoney

We have made recharge through Ola Money app to out numbers [protected] for Rs. 200 and [protected] for Rs. 50 (both are BSNL Karnataka numbers) on 24/11/15. Amout debited from out Ola Money Account but recharge was not done i.e amount not credited to our mobile numbers from network oparator. Please register a complaint and Either return amount to our Ola Money Account or see that rechage amount to be credited to our mobiles....
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P
Prerit Rathi
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Recharge amount not refunded

Address:New Delhi, Delhi, 110033
Website:www.olacabs.com

I tried to recharge my prepaid mobile number(idea) with ₹100 using ola money... I got a confirmation msg that my number is recharged but I never got the amount in my balance...nd they deducted the money also...nd still haven't refunded or recharged the number...ticket id- 28779...[protected]@gmail.com...I have sent you 5 msgs but I haven't received even a single reply from your customer care...kindly take the actions necessary immediately......
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A
abhinnuh
from Gurgaon, Haryana
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Recharge failure linked with email [email protected]

Address:Faridabad, Haryana, 121006
Website:olamoney.com

My olamoney account is linked with mobile no [protected] and email id:- abhin.[protected]@rediffmail.com The details of failed recharge is given below 1. [protected] on 24/11/2015 09.31 with Rs 123. 2. [protected] on 27/11/2015 09.04 with Rs 310. 3. [protected] on 27/11/2015 with Rs 50. I want to know whether It is usual practice or system failure or you are a cheater. Please refund immediately. Mohan [protected]...
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L
Lavekush Agrawal
from Mumbai, Maharashtra
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Recharge Not Done money was deducted from ola money app

Address:Gurgaon, Haryana, 122001

Dear Team, Today I have initiated a recharge of Rs 249 On mobile number [protected]( Idea cellular) from ola money app, but till now I didn't get the recharge on same number, Please look into this, please provide the fix as soon as possible Ola money account number is[protected] and email is lagrawal.[protected]@gmail.com I have already drop an email to your support team, one week passed but I didnt get any reply from your team, my ticket...
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R
Rahulalka
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill payment not done to airtel but money debited by Ola Money

Address:Bangalore, Karnataka, 110063

I had made a payment of Rs.1380 towards bill payment for my airtel mobile no [protected] on 23rd Nov 6.33am thru ola money but same has not been credited till now, although on sending mail twice at there support ID they confirmed me the ticket no : 24798 on 26th nov 6.20am but now again they are silent. My mail Id is [protected]@hotmail.com Plz help. Regards Rahul...
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V
vineetchaudhary02
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount no get

Address:Muzaffarnagar, Uttar Pradesh, 251001

I recharged OLA money for Rs. 150 on mobile no [protected]. But OLA wallet was not updated and showed the transaction was failed, so i tried to recharge again with same amount and failed. Then i called bank to check the payment status and they said payment was successful .please help me. Name :vineet chaudhary Mob no :[protected] Ola email id:[protected]@gmail.com...
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Baddireddi Ravikumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola money deduction

Address:500081
Website:ola money.com

Hi, I have made a transaction of Rs.517 for payment of postpaid bill for the number [protected] through Ola Money APP at 22:42 on 16th nov 2015. The money got deducted from my ola money account which was activated on the number [protected]. But in my portal bill due is showing me that the bill payment was not done and the number didn't get activated till now and 10 days went in between i contacted the support through mails but didn't get...
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S
Sudhir Vijayakumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from Ola Money account but Recharge not done

Address:600107

I had Rs.640 in my Ola Money Account. I wanted to do a mobile recharge for my wife and tried using the Ola Money app for this purpose. I entered the mobile number and Rs.599 as the amount for which I wanted the recharge. I did not get any confirmation stating that the recharge was done, nor the mobile number was recharged. While I contacted Ola regarding this through an email, they first asked me to check with the service provider. I...
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Y
yogesh suryanvanshi
from Aurangabad, Maharashtra
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Last 5 bill payment and recharge not done please proceed asa

Address:Bulandshahr, Uttar Pradesh, 431001
Website:www.olamoney.com

Attached snap there are 5 recharge
done through ola money my 814 rs has been deducted from olamoney but
recharge and bill payment has not been done i have been taking follow
up since 7 to 8 days but still my issue has not resolved this is the
big and critical issue amount deduction details 1 10 rs 2 700 rs 3 90
rs 4 10 rs 5 4 rs please look into this matter and revert with
resolution Tiket id 21506...
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Y
yogeshmundra
from Mankapur, Uttar Pradesh
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No recharge/no refund

Address:Jaipur, Rajasthan, 302021
Website:www.olamoney.com

Complaining many times to ola but they are not responding positively..
no recharge & no refund
"recharge pending for the mobile number [protected] Aircel of rs 500 postpaid and [protected] Aircel of rs 500 on 16th november from my account[protected] &[protected]@gmail.com
Plz refund my amount back"...
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