Ola Money Complaints & Reviews

Yesterday when i have rechage my dad cell no. [protected] with my ola money debit 100 rs. in my ola a/c but recharge is not done now this moments.

Hi, I have been struggling to get the response from olamoney it seem they have turned the blind eye on my complaint raised on 08/12/2015 ticket ID 34433. Please help me to get my money back. Here is the details of the issue, On 02 dec 2015 I placed order on zopper by paying with Order Summary: Your order for Pigeon Super 3.2 L Air Fryer is successfully placed. Order Number: 29319008 Ordered on: Dec. 2, 2015, 10:58 p.m. Shipment Details: Product: Pigeon Super 3.2 L Air Fryer Seller: Kamal Appliances Shipping Address: ########################## Payment Method: Paid online And then it was cancelled by zopper due to item was out of stock. as per the zopper customer care they have not accepted the money from ola and it still with ola account. I raised the request with Zopper to give more clarification ============================================== Hi Ishwar, Greetings from Zopper ! Thank you for writing to us. We would like to inform you that the refund for order ID: 29319008 is initiated from our side, and will be credited into your OLA account within 5-7 working days, as per standard banking procedure. For more queries, kindly write to us at [protected]@zopper.com. Regards, Zopper Customer Delight Team ========================================================== Now I raised the ticket with olamoney ticket ID is (34433) ========================================================== Narmada S (Ola Money) Dec 9, 10:14 Ola, Greetings for the day. We apologize for the delayed response. We are sorry for the inconvenience caused. We are currently working on this issue and we will get back to you with an update at the earliest. I assure that your issue will be resolved in the best possible way. Your patience and cooperation is highly appreciated until then. Regards, Team Ola Money ============================================================= Regards, ISHWAR

Yesterday, I recharged my Reliance GSM prepaid mobile no: +91-[protected] using ola money with ₹50...although it is showing that the transaction has been complete and have deducted the money also...no amount has been added to my number...I want you to pls look in the matter and either recharge my number or refund the amount of ₹50 ...ASAP...my complaint number is - #37951

Hello Sir/Madam, Yesterday (13-dec-2015), I recharged Rs 150/- for my mobile [protected] with Ola money. Unfortunately it was not recharged but amount got deducted. [protected] is the another number registered with Ola money. Can you please check this. Thanks in advance. Best Regards, Manjunath SB

Hi my number is [protected]. from my ola wallet 3460 rs have been deducted nad there is no info from how did they deducted.

Hi, On 11th of Dec, around 9:20am I made my Postpaid bill payment for my Airtel number- The Money was debited then and there itself from my Ola money account but the postpaid bill payment is not done yet. Also there is no proper response from the customer care. Very annoyed with it. Plz help

My email id is [protected]@rediffmail.com I have recharged my idea mobile with Rs.150, the amount got debited but recharge not done.

Hi, My name is Shashikumar, (Profile email id - Shashi.[protected]@gmail.com), RMN - [protected]. booking id - TFS-PP-C47095423 I booked a Taxi for sure from Horamavu, Bangalore on December 10th, 9.30am, drop location was Rajarajeshwari nagar. I was paid cash of Rs.350 to driver as the rate card in his phone showed "Collect 350" and also I checked balance in my ola account which was not deducted at that point of time. This morning I checked the balance, for my surprise Rs.350 is deducted on Dec 10th. Please do the needful and credit my account for the money you deducted. Shashi

I have recharge 300 in [protected] in vodafone postpaid and rs. 50 in [protected] in docomo postaid but till 7 days i mail to customer care but they always say wait for 24 hrs but not done. Also not give transaction no. Please solve this problem and give me money back 350.

Hi, I made a payment of my Idea postpaid bill on 7th December from Ola Money wallet for Rs 117/- The money was debited from my Ola money wallet but the postpaid bill payment was not done even after 72 hours. My email id with account is – [protected]@gmail.com. I’ve sent an e-mail to [protected]@olamoney.com but I didn’t get any response. Looking forward for resolution for my complaint.

With your recent offers of 300 cashback on first recharge, I tried to do a recharge from my OLA Money account linked with mobile - [protected] on Nov 16 but unfortunately system did not ask for any coupon and even though i have not completed the transaction amount was debited from my account. Please refund it back to my account as I felt cheated this time.

Till today already more than 3 weeks has been passed but still my money is not refunded to my account

I sent 2737 Ola money to my friend having number [protected]. Amount is debited from my account but not credited in my friends account. Please solve this issue as soon as possible.

I have added 500rs in ola money wallet on 20nov by applying coupon code MONEY20 . as per this offer, they have credit 20% cashback in my ola wallet with in a week . about 17 days has been passed.still no cashback.regarding it I have send complaints [protected]@olamoney.com on 27 Nov and 29 Nov. But till now no cashback.my request I'd is 19265

Ola money app was giving offer on adding money 20% cashback, I have added 500rs on 20 nov2015, and I have recharge my no. [protected] of 297rs on the same day via my ola money . Amount got deducted from my ola wallet and it is showing rest amount 203rs till now. Yet I neither got the cashback nor got the recharge. I have sent many mails to [protected]@olamoney.com. initially they have respond the mail.and ask me for waiting for 3 days. But after that no response of my mails till now.my complaint ticket I'd is 19265 which is still unsolved.

Transaction date: 17/11/2015 at 12:53 Am for amount of Rs 249 from ola money app. mail id: [protected]@gmail.com I have mailed serveral times in the last 17-19 days but no one responded and refund is also still pending even i submitted the screen shots of the recharge failure also then even no one is tring to solve my issue . Ola money really cheating their customers but bad services and bad customer services.

I have purchased air cooler from Zopper using ola money on 11 Nov 2015 . I have applied OLA15 coupon, Totally i paid INR 8, 244 . I need to get 15% cashback from ola money . its being already 23 days but still i havent received cashback . Support tickets raised in ola money --- 25722, 27646 Below are the details of order : Zopper order no : 21643609 Ola registered mobile no : [protected] Ola registered email : [protected]@gmail.com INR paid for order : Rs. 8, 244 Please find attachment for screenshort of the order .

I already dropped an email twice to your support system still there is no reply from your side. My email id is [protected]@gmail.com I did a recharge of 600 on a postpaid number two weeks ago. And it never succeed. After that there was no reply from your side and when I again sent a reply they never replied back. This is the second time I'm experiencing such issues. Kindly improve your service or give us our money back.

We have made recharge through Ola Money app to out numbers [protected] for Rs. 200 and [protected] for Rs. 50 (both are BSNL Karnataka numbers) on 24/11/15. Amout debited from out Ola Money Account but recharge was not done i.e amount not credited to our mobile numbers from network oparator. Please register a complaint and Either return amount to our Ola Money Account or see that rechage amount to be credited to our mobiles.

I tried to recharge my prepaid mobile number(idea) with ₹100 using ola money... I got a confirmation msg that my number is recharged but I never got the amount in my balance...nd they deducted the money also...nd still haven't refunded or recharged the number...ticket id- 28779...[protected]@gmail.com...I have sent you 5 msgs but I haven't received even a single reply from your customer care...kindly take the actions necessary immediately...

My olamoney account is linked with mobile no [protected] and email id:- abhin.[protected]@rediffmail.com The details of failed recharge is given below 1. [protected] on 24/11/2015 09.31 with Rs 123. 2. [protected] on 27/11/2015 09.04 with Rs 310. 3. [protected] on 27/11/2015 with Rs 50. I want to know whether It is usual practice or system failure or you are a cheater. Please refund immediately. Mohan [protected]