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Ola Money Complaints & Reviews

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Last updated Jan 31, 2024
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Ola Money reviews & complaints page 63

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H
hmnshu1231
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reverse the bank payment

Address:400708
Website:Ola money app

Hi,

I have mistakenly added 5000 Rs instead of 500 in my ola money account.

I tried to transact it back into my account. But your charges are too much..

Please reverse the payment back in the account.

Transaction details are mentioned in thr attached doc.

Mob - [protected]
Id - himanshu.m.[protected]@gmail.com...
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pukkala ramya
from Bhongir, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transactions done by using bank name (Sbi)

Address:500040

A fraudulent deduction of inr 9999 and 8800 had been made from my savings account today towards (Fraud) purchase on
Pos payust[protected] at ola money-zipcash transaction[protected] txn id[protected].
Kindly cancel the transaction so that i can get money back. It seems to be happened at mumbai. Kindly help to resolve the issue. Help.
P. Ramya
Hyderabad
Ph [protected]...
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C
Chandra Sekhar Praharaj
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised money deduction

Address:208024

Dear Sir.
A fraudulent deduction of INR 9999 had been made from my savings account today towards (fraud) purchase on
POD PAYUST[protected] AT Ola Money-ZipCash transaction[protected].
KINDLY CANCEL THE TRANSACTION so that I can get money back.It seems to be happened at Mumbai. Kindly help to resolve the issue.Help.
C S Praharaj
Kanpur
Ph [protected]...
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B
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction made by unscrupulous person from atm card no 5196190040599740 mr kamlesh kumar

Address:Muzaffarpur, Bihar

Dear Sir, Today i got a call from a fraudster claimimg to call from my bank SBI and asked for my account details . After some time my account was dr with Rs.4999/- and Rs.9999/- for payment to olacash . Icalled to the customer complaint of the ola cash but no body responded. Hence, the Fraud transaction made by unscrupulous person from atm card no [protected], Name- mr kamlesh kumar and dr rs.4999/- and rs.9999/ dated-01/07/2017.Kindly...
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S
skkumar11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction done but money not received

Address:New Delhi, Delhi, 110044

Ola MoneyOla money not received by receiver

[protected] to [protected]

My friend have not received 2200/- or 1477/- which is sent by me on 24th of june through ola money. Please kindly resolve the issue as soon as possible. As i have received the message of payment and the money has been deducted from my account. Also, she has received the message of transfer confirmation but the amount is not reflectint in...
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Bimal kumar pathak
from Roorkee, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not transferred to my saving account

Address:Agra, Uttar Pradesh, 282008
Website:www.consumercomplaints.in

I have send money from my ola money balance to my saving account on 24 may of amount 2928. But so far it is not transferred. Transaction details-cyeh-o5qg-v6yj.
So you are requested to send money in my ola money account or my saving account.
It is already too delay for taking transferred my money from ola money to my saving account. Please do it fast....
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K
kulshresth Rawal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid mobile payment

Address:Gurgaon, Haryana, 122001
Website:Ola money

Today i want to recharge my other mobile number but by mistake i choose mobile bill payment option of rs 200 of prepaid mobile and transection is eventually done but how its possible it is prepaid mobile and even i didn't get any msg.. I want my money back as soon as possible. I really very disappointing. I have only this much amount plz provide my money back in my wallet balance....
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Address:Mumbai City, Maharashtra, 400709
Website:www.olacabs.com

I have been directly contacting your support email id. They had send me mail as seen in the image again and again. I had not violated any policy of ola for sure then why my account is blocked. I had contacted all your customer supports but my problem is not solved yet. I am facing so much inconvience. Please solve my issue at the earliest.
After writing you again and again same thing is replied by you which is seen in attached pic....
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R
RajAries
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but bill not paid

Address:New Delhi, Delhi, 110017
Website:www.olamoney.com

I did bill payment of my bsnl postpaid mobile by ola money of rs 369 immediately got sms that transaction successful but in actual even after 14 hours no amount received by bsnl i have called bsnl customer care many times they say no bill has paid while ola money support contiously writing to me we need at least 4 days time to confirm weather bill paid was successful what nonsense is this i need full refund...
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N
Nishant Dhokte
from Nagpur, Maharashtra
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Ola money not received by receiver

Address:411027

My friend have not received 3100 which is sent by me on 7th of june through ola money. Please kindly resolve the issue as soon as possible. As i have received the message of payment and the money has been deducted from my account. Also, she has received the message of transfer confirmation but the amount is not reflectint in her amount. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue...
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V
Vikas Maithani
from Meerut, Uttar Pradesh
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Money not add in ola money a/c.

Address:Jaipur, Rajasthan, 302002
Website:[email protected]

I just added 1158 rupee in my ola money a/c [protected]. Bt the rupee are debited from my a/c and not add in ola money. Plzz tell me what is this.. And resolve it. I made a payment through by ola money. I want a book a bus ticket. Bt my money is not added in my ola money a/c bt debited from my bank a/c. Plzzzzz hlep me. And resolve it as soon as possible. Thank you...
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M
MuraliAnand33
from Bengaluru, Karnataka
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Cancellation fee has been charged 75 unfairly

Address:560100
Website:www.olacabs.com

This is big scam from ola money, dont know how did they decided we have canceled a ride after 5 minutes of making a booking without knowing proper reason from the rider. Who gave the permission to these people to take public money without any bad situation, this is very ridicules, unfair to accept here there are different situation people need to cancel the ride. But the thing is we don't know on what basis they are judging this stupid cancellation...
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K
Kallul Dhar
from Bengaluru, Karnataka
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Ola money not received

Address:Bangalore, Karnataka, 560054

I have not received 3000+5000 total 8000 which is sent by my friend on 31 of may through ola money. Please kindly resolve the issue as soon as possible. As my friend has received the message of payment and the money has been deducted from his account. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue and return my money back as i am continously calling to the customer care number but...
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S
sunita 535
from Gurgaon, Haryana
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Unable to use ola account

Address:122001
Website:www.olamoney.com

I am facing a problem while logging in mob [protected] with password. On lost password option, it is showing server not found. Kindly resolve as i am not able to log in ola money. Right now i am unable to use my ola money any way. I donot know why its showing hold either i am not using much more my account.

Thanks & regards,
Sunita pandey
Gurugram
Haryana...
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D
Devasis Sahoo
from Kolkata, West Bengal
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No free rides credited despite paying through ola money

Address:Khordha, Odisha, 751010

Sir,
I booked oyo rooms at ahmadabad and paid bill for hotel booking rs.2074/-
Through ola money on 20th may 17. My transaction id is cye3-p9e7-gc8d. I finished my trip and came back and during my visit i used ola cab but very sorry to say that i didn't receive any free rides for paying with ola money as promised. I just want to know that is that a advertising stunt or u really care for ur valiable customer? My no is [protected]...
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S
s k thapa
from Delhi, Delhi
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Regarding money not credited in my ola money account

Address:New Delhi, Delhi, 110088
Website:Ola money.com

I Santosh Kumar Thapa having my ola money account [protected]. My mobile number is [protected]. An amount of rs 2500 was transferred from mob no [protected] on 19 may at 16.26 pm. However the same has not been credited. Kindly settle the payment earliest.
Also, I am facing a problem while logging in mob [protected] with password. On lost password option, it is showing Server not found. Kindly resolve as I am not able to log in ola money.br...
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A
anjanasona
from Kolkata, West Bengal
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Share pass purchase and without intimation Ola money deduction

Address:Kolkata, West Bengal, 700094
Website:www.olacabs,com

Date of the incident-19th May17, at 06:15PM,
I booked a Ola cab, driver was Pawan kumar Mahato([protected]), White Xcent(WB04G8469), Share OTP WAS 7888. Msg came to me that pay Rs 129 for this ride and I paid the amount then I have seen from Ola money they have taken Rs 129 again. I want the MONEY BACK to my account OR adjustment.

That day(19th May17) only by mistake I purchased a Share pass but I want to cancel my pass...
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D
DonDon Huang
from Bengaluru, Karnataka
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Transfer or Ola Money

Address:Bangalore, Karnataka, 560043
Website:www.olamoney.com

Hi,
On the 20th of May, 2017, I tried to transfer 500 from my Ola Money to a different number which wasn't installed with the Ola App. 500 got deducted from my Ola Money and a message was sent to me saying that the other number has to download the app to recieve the mobmoney. So i downloaded it and registered it but, the money isn't being reflected still....
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S
Shajil MP Lalu
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May 19, 2017 09 pm

I tried to renew my k7 antivirus with using of OLA money for payment and the payment had been deducted from my account but transaction was failed. So please do the necessary arrangments for refund the same amount at earliest possible.

Transaction id : CYEO-5GJP-ISNN
My account no: [protected]
Emai: [protected]@gmail.com
Amount :699/-
Thanks & Regards
Shajil...
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M
Maurya44
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola money got deducted but not received to the Zingoy

Address:Kheda, Gujarat, 387001
Website:www.olamoney.com

Recently i did a purchase of 3000 at zingoy using ola money but it got failed and money got deducted from ola so i contacted zingoy they said to contact ola but no response yet from past 2 hours.
So when i will get my refund. Their is no way check that too kindly help.
Email id: [removed]
Phone number :[removed]
Transcation id : cydb-4u8s-toof...
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