Ola Money Complaints & Reviews

Yesterday (10-july-2017) at around 11 am one of the hacker called my uncle and somehow he had trace my uncle's debit card details and done a fraudulent transaction worth rs 10299 through ola money. We had registered a police complaint as well. Please help us out to give us the amount back and credit to the account itself. It will be very much helpful for us if you do refund the amount back to the account.

The order numbers are:
1) sbipg[protected] rs 2000/-
2) sbipg[protected] rs 1299/-
3) sbipg[protected] rs 5000/-
4) sbipg[protected] rs 2000/-

Kindly help us out immediately. Thank you.

Hi,
Someone used my debit card without my notice and recharged worth of Rs 9999+9999(2 recharges) of Ola money. Please help me to assist and please cooperate to trace that fraudulent. We have raised a police complaint already.
The guy did phone phising and made fraud with us and used my debit card.

I will share all the details including police complaint, please do the needfull

Awaiting for your response

Shukla Sushmas
Jul 8, 15:10 IST

This is a follow-up to your previous request #447840 "Fw:"

PLEASE CANCEL MY ORDER NUMBERS:

SBIPG[protected]

SBIPG[protected]

This has been done by some hacker, on 29.06.2017
my name is shriranjan prasad shukla
This application I am giving since 20.06.2017 withF.I.R. reported at Ranchi cyber crime thana.

Dear sir,
A fraud hacked my account and purchased online for 9999.00 from Ola money - zip cash today at 10:46Am.
Or he would added in his wallet account of 9999.00.
I also have account of Ola money. Plz try to refund my money to my wallet account.
My name is ashok kumar and contact no is [protected].
Thanking You.

Hi
We became a victim of Debit card fraud. A fraud person who said his name is Deepak Joshi, his telephone number is[protected] pretended to be a State Bank of India staff made following fraudulent transactions with our Debit card with details -
1. INR Rs. 9999 from SBI Saving Bank account on (8/7/17) at around 5.49 PM towards a fraud purchase on POS PAYUST[protected] at Ola Money Zip Cash txn #[protected] and SBI CARD used is *** ...6048
2. INR Rs. 9999 from SBI Saving Bank account on (8/7/17) at around 5.49 PM towards a fraud purchase on POS PAYUST[protected] at Ola Money Zip Cash txn #[protected] AND SBI CARD used is *** ...6048
Total fraud deduction = INr 19, 998.

I request you to please cancel the transaction and refund the money back to the original bank account.
Kindly help me. I will be highly obliged.

Please kindly contact on the following numbers for any additional information if required. [protected], [protected].

Thank you.

Hemangi B. Saraf

Bhalchandra G. Saraf

One fraud took the all information of my atm card and make an transaction through payu please give my money back I'm requesting you please he had asked me about atm 16 digit no bymistake i have gave him the information please help me sir to get my money back I'm a poor girl only 6900 rupees was on my account and he had took all the money please help me its a humble request to you sir

Hi,

My father became a victim of Debit card fraud. A fraud person pretended to be a bank person made following two fraudulent transactions with my fathers Debit Card details.

1. INR Rs 9999 from SBI saving bank account today(6/7/2017), at around 7 PM, towards a fraud purchase on POS PAYUST[protected] at Ola Money - Zipcash txn#[protected]. and the SBI card used is *****6163.
2. INR Rs 9999 from SBI saving bank account today(6/7/2017), at around 7 PM, towards a fraud purchase on POS PAYUST[protected] at Ola Money - Zipcash txn#[protected]. and the SBI card used is *****6163.

Total fraud deduction = INR 19, 998.

I request you to please cancel the transaction and refund the money back to the original bank account.

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.

Thank you.

A fraud person pretended to be a bank staff made a fraudulant deduction of inr rs 9999 from sbi saving bank account yesterday (4/7/2017), 08:19 am, towards a fraud purchase on pos payust[protected] at ola money - zipcash txn#[protected]. And the sbi card used is 622xxxx6716.
Please cancel the transaction and refund my money.

Regards
Nongthombam biren singh

A fraudulant deduction of inr 9999 has been made from my sbi savings account yesterday (3.7.2017}toward a fraud purchase on pos payust[protected] at ola money-zipcash txn#[protected]. The sbi card used is 459xxx4719.
Kindly cancel the transaction toenable me to get my money back. It seems to have happened at mumbai. Kindly help.
Shiv mohan lal srivastava

I am registered with ola with my mobile number [protected]. I was trying to apply for an updated pan card on june 19, 2017 fromthe website and found ola money as payment option for the card. When i paid using ola money, i got an error screen-"the page could not be found". When i checked ola account, the money was deducted. I thought the money will be returned or i will receive an email for payment confirmation. But, none of them has happened yet.

I need my money bck

Hi,

I have mistakenly added 5000 Rs instead of 500 in my ola money account.

I tried to transact it back into my account. But your charges are too much..

Please reverse the payment back in the account.

Transaction details are mentioned in thr attached doc.

Mob - [protected]
Id - himanshu.m.[protected]@gmail.com

A fraudulent deduction of inr 9999 and 8800 had been made from my savings account today towards (Fraud) purchase on
Pos payust[protected] at ola money-zipcash transaction[protected] txn id[protected].
Kindly cancel the transaction so that i can get money back. It seems to be happened at mumbai. Kindly help to resolve the issue. Help.
P. Ramya
Hyderabad
Ph [protected]

Dear Sir.
A fraudulent deduction of INR 9999 had been made from my savings account today towards (fraud) purchase on
POD PAYUST[protected] AT Ola Money-ZipCash transaction[protected].
KINDLY CANCEL THE TRANSACTION so that I can get money back.It seems to be happened at Mumbai. Kindly help to resolve the issue.Help.
C S Praharaj
Kanpur
Ph [protected]

Dear Sir, Today i got a call from a fraudster claimimg to call from my bank SBI and asked for my account details . After some time my account was dr with Rs.4999/- and Rs.9999/- for payment to olacash . Icalled to the customer complaint of the ola cash but no body responded. Hence, the Fraud transaction made by unscrupulous person from atm card no [protected], Name- mr kamlesh kumar and dr rs.4999/- and rs.9999/ dated-01/07/2017.Kindly refund the amount to my account details as mentioned below.
Regards
kamlesh kumar
a/c no-[protected]
ifsc code-sbin0014283
state bank of india
mob-[protected]

Ola Money — Ola money not received by receiver

[protected] to [protected]

My friend have not received 2200/- or 1477/- which is sent by me on 24th of june through ola money. Please kindly resolve the issue as soon as possible. As i have received the message of payment and the money has been deducted from my account. Also, she has received the message of transfer confirmation but the amount is not reflectint in her amount. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue and return my money back as i am continously calling to the customer care number but nobody is giving any response from the other side

I have send money from my ola money balance to my saving account on 24 may of amount 2928. But so far it is not transferred. Transaction details-cyeh-o5qg-v6yj.
So you are requested to send money in my ola money account or my saving account.
It is already too delay for taking transferred my money from ola money to my saving account. Please do it fast.

Today i want to recharge my other mobile number but by mistake i choose mobile bill payment option of rs 200 of prepaid mobile and transection is eventually done but how its possible it is prepaid mobile and even i didn't get any msg.. I want my money back as soon as possible. I really very disappointing. I have only this much amount plz provide my money back in my wallet balance.

I have been directly contacting your support email id. They had send me mail as seen in the image again and again. I had not violated any policy of ola for sure then why my account is blocked. I had contacted all your customer supports but my problem is not solved yet. I am facing so much inconvience. Please solve my issue at the earliest.
After writing you again and again same thing is replied by you which is seen in attached pic. My account is active then also it is showing that my account is suspended on the app. Now also my account is suspended without any reason. Every thing was fine when i was not having any money in my account and as i had deposited 1000 in my account my account is blocked. Your team has sent me mail my account is active then also i am not having access to your account. This inconvenience is creating very bad impression of your company. I want your team to solve my problem at the earliest. I had contacted you in every possible way but my problem not solved yet.

I did bill payment of my bsnl postpaid mobile by ola money of rs 369 immediately got sms that transaction successful but in actual even after 14 hours no amount received by bsnl i have called bsnl customer care many times they say no bill has paid while ola money support contiously writing to me we need at least 4 days time to confirm weather bill paid was successful what nonsense is this i need full refund

My friend have not received 3100 which is sent by me on 7th of june through ola money. Please kindly resolve the issue as soon as possible. As i have received the message of payment and the money has been deducted from my account. Also, she has received the message of transfer confirmation but the amount is not reflectint in her amount. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue and return my money back as i am continously calling to the customer care number but nobody is giving any response from the other side...