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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 44

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N
NITIN 360•
May 4, 2022
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Olx account is showing it is banned and click on help to know more which is uttrly unrealted ...and i am not able to understand this ...
my mo no is [protected]
my email id is ca.[protected]@gmail.com

i dont know what to do
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
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    Saurabhh1001
    May 4, 2022
    Resolved
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    Resolved

    Account and phone number banned for no reason/ totally unprofessional behaviour

    Here below is the issue details

    I was doing some conversation with one of the buyer and he asked me to share the mobile number and I have shared my another mobile number because the number that is registered on OLX is having some network issue in my area so to avoid any problem to buyer I haved shared another number.

    If this is the reason of blocking my account, I was totally unaware of this.

    Please...
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    Bhajan Sindhu
    May 3, 2022
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    This person saying his name "Sanjay Singh" called me saying he wants my house for rent . He asked for some pics and told me that he is from Army moving in Punjab . He said he will immediately book our house and asked us again and again to tell our gpay . But suspecting that it maybe a fraud i searched on net if anything similar happened to somebody and yes i got confirmed that its a fraud . I hope it won't happen again
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      M
      Matriix
      May 3, 2022
      Resolved
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      Resolved

      All my accounts are getting banned without any information and no way to contact the olx customer care as the helplines numbers are not displaying on this help page

      My accounts numbers are

      [protected]

      Prakash.[protected]@gmail.com

      [protected]

      But no response from olx team as per me earlier compliant. If I write to them on mail also they are not responding to the maila
      Jun 14, 2022
      Complaint marked as Resolved 
      Verified Support
      May 03, 2022
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Not able to view your mail id share the id to share you the details.

      [protected]@olx.in this is what we see through your response.

      Plz resond in my maild at prakashh.[protected]@gmail.com
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        P
        p10101
        May 3, 2022
        Resolved
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        A person name M s chauhan is fraudster. he told us that he is an Army personnel, and contacted me to buy a product on OLX and agreed to pay the asked price. He claimed that he is posted in near by Bangalore and he cannot come to take the physical delivery, nor can he pay the money in cash and hence, needs to transfer the money online. also he told that his wife will be coming to purchase the product at home. After striking a deal, he told that in army, we have different kind of payment method and he provided us the upi id then he told us to enter the Rs. 1 amount there and then he credited Rs. 2 in our account in order to build the trust. later he said that he will be paying us the money, but he actually without telling us has taken our money from our account. He guided us through the process tellling that army and government has such kind of process in Google Pay. Money, instead of being credited, gets debited from our account .
        he claimed that this was a mistake and that now he is again giving UPI id for twice the amount (to account for the money that has been mistakenly debited from ours account) but this time also the amount again gets debited from ours account. he was forcing, abusing and threatening us to repeats this exercise again.
        this is the complete case of fraud done by M s chauhan with us. without informing us he has taken our money, and not giving us back. he threatened me and my family. and now we are helpless. we became victim of this fraud and scam. we dont know where to ask for justice.
        we are requesting, please help us in this case.
        we hope this forum can help us and other victim like us to get the justice.
        Jun 9, 2022
        Complaint marked as Resolved 
        Verified Support
        May 03, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
        • AD Id on which you contacted the user
        • Contact details of the suspicious user
        • Proof of fraud (like payment screenshots, delivery receipt, etc.

        Thanks,
        Team OLX
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          J
          Jino KA
          May 2, 2022
          Resolved
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          Resolved

          Https://www.olx.in/profile/[protected]
          This seller cheated and took my advance 2K for furniture advance. Profile name is Lakshmi Narayana and telling he is from Indian Army. After cheating he cancelled account and created today and trying to cheat others. Payment made to account gpay [protected] Rahul Kumar HDFC Bank Bijnor. Kindly take action on him. Please find attached photos of payment paid and ID showing for cheating others. Details given for me bank transfer is below.

          Account Holder: RAHUL KUMAR
          Account Number: [protected]
          IFSC: HDFC0000863
          Branch: BIJNOR
          Account Type: SAVING
          Whatsapp No. in sale photo- [protected]
          +3 photos
          Jun 3, 2022
          Complaint marked as Resolved 
          Verified Support
          May 03, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
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            A
            Abhay007
            from Ghugus, Maharashtra
            May 2, 2022
            Resolved
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            Resolved

            AD ID - [protected]
            Activate my AD as early as possible as due to some technical issue it is not active.
            May 3, 2022
            Complaint marked as Resolved 
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

            Thanks,
            Team OLX
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

            Thanks,
            Team OLX
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              N
              Nimuchand
              from Thrissur, Kerala
              May 1, 2022
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              Address: Thrissur -Kerala
              Website: Www.Olx.In

              Dear Sir/ Madam,

              My Accounts suspended without any reason and without providing intimation or notice. One account is runni g with a paid ad for one month which also suspended.

              Kindly do the needful ractivetion of the below accounts at the earliest.

              1)[protected] - long term use
              2)[protected]
              3)[protected] - Paid ad

              You can reach me on [protected] or [protected]@gmail.com for further informations.

              Thanks and regards,
              Nimesh Pangil Chandran.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Nimuchand's [Complaint's author] reply, May 1, 2022
              Olx account associated with below mentioned numbers :-
              9400323235
              8943722721
              9895009901
              Kindly do the needful for reactivation of the account at the earliest.
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                P
                prathapani balakrishna
                from Delhi, Delhi
                Apr 30, 2022
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                Address: [email protected]

                None of the representative will be there to answer queries my account is suspended and i want to know why it is suspended and how to unlock it no one is responding to mails
                [protected]@gmail.com is my account mail id
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,

                Team OLX
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                  S
                  Saurabhh1001
                  Apr 30, 2022
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                  What is wrong with OLX, why it is suspending the running accounts, Olx people are so unprofessional. Do they really want people to stop their services.
                  OLX logged out my account and when I looked in. I got to know this. I was about to close my deal and now that buyer would think of me as fraud. What is this behaviour?
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,

                  Team OLX
                  Hi Team,

                  I have shared the details on [protected]@olx.in.

                  Please acknowledge and resolve this issue as I am a frequent user of your services.

                  Just because of this the buyer might be thinking of me as fraud.

                  This is ruining the deal
                  You cannot run away without answering, this will surely be reported to authority.

                  You are blocking the accounts arbitrary may be because you cannot manage the customers.
                  Dissatisfied
                  Dissatisfied
                  Need resolution or answer to justify your act.
                  How can you treat us as fraud?
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                    S
                    Sheik Khader Habibulla
                    Apr 29, 2022
                    Resolved
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                    Resolved

                    Address: Koyumputhur

                    Ad id [protected].ali received money for delevery car.but he didnt delevery
                    +1 photos
                    May 31, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 30, 2022
                    OLX India Customer Care's response
                    Dear OLX User,



                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



                    Thanks,

                    Team OLX
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                      S
                      Sohail_050
                      from Hyderabad, Andhra Pradesh
                      Apr 29, 2022
                      Resolved
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                      Whenever i try to sell something on OLX the company has always suspended my account without any reason given by them, recently i have created a new account and wanted to sell my iPhone 13 pro but the went online for 2 days now when i tried to see the progress the company has suspended my account again without any reason or so, this is the worst pathetic service i have seen in my life where a user got suspended without any reason
                      +1 photos
                      May 31, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 30, 2022
                      OLX India Customer Care's response
                      Dear OLX User,



                      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.



                      Thanks,

                      Team OLX
                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to buy or sell on their site i was seriously searching to buy and they have just suspended it. I didn't offer or receive money in any form nor did any freaud. But they have blocked it just like that. My email id is [protected]@gmail.com
                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to buy or sell on their site i was seriously searching to buy and they have just suspended it. I didn't offer or receive money in any form nor did any freaud. But they have blocked it just like that. My email id is [protected]@gmail.com
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                        D
                        dentedenied
                        from Lucknow, Uttar Pradesh
                        Apr 28, 2022
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                        Hi,

                        OLX is not allowing me to chat with buyers. Buyers are not receiving my messages. I tried from both desktop and mobile. Each time I logout and login, the chat gets cleared. I believe this is to force me to purchase premium ads.
                        Dear OLX User,

                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                        Thanks,
                        Team OLX
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                          A
                          Anwesha PalChaudhuri
                          Apr 24, 2022
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                          I requested for my cars valuation and inspection from OLX and the same was done the very next day. However, instead of sending me a quote I am going on getting spam calls (almost 4-5) for the past one week following up regarding the confirmation of the car valuation and inspection that has already been done. Please provide me a quote instead of incessantly calling me. This is too annoying.
                          Dear OLX User,
                          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
                          Email address: [protected]@olx.com
                          Phone Number:[protected]:00am - 07:00pm).
                          Warm Regards,
                          Team OLX
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                            L
                            Lakshya3100
                            Apr 24, 2022
                            Resolved
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                            Resolved

                            Website: olx.in

                            Olx people are so unprofessional they have banned my account for no reason.I have not broken any rules.I have account from the beginning of olx in India.I have sold several items through it and never ever any complaints for me or from me.If you don't want genuine people then yes please suspend our accounts like this only.
                            Jul 8, 2022
                            Complaint marked as Resolved 
                            Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,

                            Team OLX
                            Lakshya3100's [Complaint's author] reply, Apr 25, 2022
                            Sir, Please mention which guideline has been not followed by me.Since, my account was blocked without any reason or prior notice not even after blocking they sent me reason.So, please check since i have not made any work for banning my account.Please reactivate it
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                              V
                              Vinod-98
                              from Delhi, Delhi
                              Apr 23, 2022
                              Resolved
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                              Resolved

                              Address: Delhi

                              With regard to possession letter dated 10.10.2021 ( Time 1:51:47pm) issued by you in regard to Car/ Vehicle Registration No. DL5CH2780- Maruti Astar ZXI, in this context I would like to inform you that physical possession of said Car has taken by you on 10.10.2021 at 1:51:47pm against the selling of said car. It had been assured by you that transfer of R.C of said Car bearing No. DL5CH2780 would be done very soon in the RTO records from date of physical possession of said car, however, till date transfer of ownership of said Car has not been done by your company after lapsed more than 6 months, in the RTO records.

                              Whereas, in the possession Letter dated 10.10.2021 in regard to Said Car No. DL5CH2780 issued by you/your Company, therein it has been specifically mentioned that “Sobek Auto India Private Limited( Olx Autos) will be responsible for any damage or loss to you after we have taken physical delivery of the vehicle and till it’s transfer is effected in the RTO records”.

                              In view of contents as mentioned in the possession letter dated 10.10.2021, you/your company is liable for any consequence w.e.f. 10.10.2021 till its transfer is effected in the RTO records.

                              In view of above facts and circumstances, I hereby request you/your company to kindly inform me, whether the transfer of said Car No. DL5CH2780 has been effected in the RTO records ? And also inform me reason of non transfer of said car in the RTO records.

                              With Regards
                              Vinod Kumar
                              [protected]
                              May 24, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 23, 2022
                              OLX India Customer Care's response
                              Dear OLX User,
                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).
                              Warm Regards,
                              Team OLX
                              Sobex / OLX are habitual fraudsters.
                              My car has ALTO MH01 AC5370 has been in their possession for more than 6 months but no transfer done.
                              10 days of mails and calls to OLX.
                              They are not willing to disclose where my car is parked as I will get RTO to impound vehicle.

                              I dare these rascals to reply to this.
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                                Aamir197
                                Apr 23, 2022
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                                I am a verified user and use OLX on single phone. Have been using for years now but i post my own phone ad and my account gets banned out of nowhere.

                                No response from the support team nor any reason for the suspension. Pathetic. Switching to Quikr if not unblocked.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  O
                                  One Life Voyage
                                  Apr 23, 2022
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                                  Address: india

                                  I paid 149 rs to olx for my ad but olx is mot posting my ad and still asking for money
                                  if olx not slove this issue am gonna sue olx for this they will have to pay for it
                                  +1 photos
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                                    nivetha jambulingam
                                    from Yarada, Andhra Pradesh
                                    Apr 22, 2022
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                                    I posted a add for swing in OLX and deal was fixed for 6000. 2 persons contacted me for closing the deal they asked me to scan QR telling he is working in annanagar for his office he needs a swing and since he is swipping money from card to make payment he asked me to scan for 2Rs first then 6000Rs fallen into trap and he asked me to pay again 12000Rs then i got to know those are fraud numbers.

                                    Fraud 1. Rakesh Sharma [protected]
                                    Fraud 2: Satish Kumar [protected]
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                                      aryan2001
                                      Apr 21, 2022
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                                      My account got suspended for no particular reason. i didn't even get a notification until I tried to check whether my ads are still live or not. olx didn't even give me any reason to suspend my account.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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