Submit a Complaint
Claimed

OLX India Complaints & Reviews

www.olx.in
3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
Unresolved
1859
Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
OLX India

OLX India reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rz Syd
Jun 12, 2022
Report
Copy

Address: Olx
Website: Olx

I'm baffled why Olx has suspended my account.
Please reinstate it guys this is a very stupid business decision.
View replies
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amandeep0706
    from Rourkela, Odisha
    Jun 12, 2022
    Report
    Copy

    Website: Olx

    Olx have banned my account for no reason which is so unprofessional and disrespectful. I am searching for rent houses for which I was using olx and all of a sudden my account is suspended and banned. Do a favour, just unban me immediately so that i can search for houses and contact owners asap.

    [protected]@gmail.com
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mageshravi
      from Hyderabad, Telangana
      Jun 12, 2022
      Report
      Copy

      Address: Olx

      Army officers he was working in Indian airforce.he got transfer so i need to sale my house hold items.price he was mentioned you transfer 20% amount i will send the material you pay remaining amount.as per discussion i have transferred 5000/- after transfer he called and asked to send the 13100rupees i said not possible first you send me the material i pay.After wards no message.please take appropriate action on him.people will be believed millitary dress and photos.
      View replies
      Dear OLX User,

      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
      • AD Id on which you contacted the user
      • Contact details of the suspicious user
      • Proof of fraud (like payment screenshots, delivery receipt, etc.

      Thanks,
      Team OLX
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abdul Shakib
        Jun 12, 2022
        Report
        Copy

        Olx india banned my account for no reason.
        If they really don't want people in the site then why does the advertise so much on social media platforms.
        Really disappointed with the service.
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          praveenbose42
          Jun 11, 2022
          Resolved
          Report
          Copy
          Resolved

          I have been using olx for many years now my account got banned without any reason i wanr my account back please do the needful
          Jul 23, 2022
          Complaint marked as Resolved 
          Verified Support
          Jun 12, 2022
          OLX India Customer Care's response           Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            1
            19ugcs033 Ebin.J
            Jun 11, 2022
            Report
            Copy

            Address: Coimbatore

            I SAW MY LAPTOP WHICH WAS STOLEN before 3days but the thei[censored]sing your website to sell my laptop please give me a details of that seller it is taking actions by Tamilnadu police also please give me much details about that id http://www.olx.in/item/hp-laptop-15s-intel-i51tb-hard-disk4gb-intel-graphics-iid...⇄ this is that link for my laptop ad I'm the owner of that laptop he mark as sold option to remove the ad please give me some details and phone number of that seller
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Finance Guru
              Jun 10, 2022
              Report
              Copy

              Address: Dream machine noida
              Website: Online sale n purchase of electronic items

              I was looking for the apple airpods pro and I'm the searching for it and got result as refurbished airpods pro which was costing too low as compared to original price. I contacted the seller and ask for the clarification of the product that is it genuine or not original or fake and after got clarified from the chat I move forward to the buying process and deal was finalised in 5000 rs as I have to pay on delivery and I got the product but when I opened the box it look fake and does not work at all and box looked so old and not genuine
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Uzair0507
                from Mumbai, Maharashtra
                Jun 10, 2022
                Report
                Copy

                They keep bannin my account after allowing to log in once. After i reinstall i can log in again but my chat progress is lost. I start another chat but second time i open the app i am again banned.
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MehrBaghiana
                  from Kochi, Kerala
                  Jun 10, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  A man named Naveen Saxena contacted me on Olx and took my number . He then continued to take multiple transactions from me till the amount reached Rs 50, 000.
                  I want Olx to take responsibility for what has happened . There should be some accountability from their site, since that is how I came to talk to that man . Please do something about it. I have already raised a complaint with the police and cyber cell India
                  Jul 14, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 11, 2022
                  OLX India Customer Care's response                   Dear OLX User,

                  Greetings from Team OLX!

                  We completely understand your situation and apologize for the inconvenience caused.

                  It would be great if you could share the contact details of the person that you are referring to.

                  In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  We look forward to serve you better.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shyam achar
                    Jun 9, 2022
                    Report
                    Copy

                    Website: OLX India

                    I had paid amount nearly 120000 rs for used household material through online transfer and UPI. Now the person-Army personnel is telling material blocked at army airport and not refunding amount.
                    Ad posted by ph no [protected] claiming to Army personnel.
                    Please guide how to proceed for refund.
                    View replies
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Adeebuddin
                      from Hyderabad, Andhra Pradesh
                      Jun 8, 2022
                      Report
                      Copy

                      Website: Olx.com

                      I was just trying to buy a mobile and suddenly my account was suspended without any reason, no response from costumer care.
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        utrigunayat
                        from Rampur, Uttar Pradesh
                        Jun 8, 2022
                        Report
                        Copy

                        Website: Olx.in

                        I have moved to a new place and searching used items to buy but find out that my account has been suspended. Olx must provide explanation for account suspension. I have tried logging in from different accounts and devices after it was suspended but the others were also suspended.
                        [protected]@gmail.com
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          User543
                          Jun 8, 2022
                          Report
                          Copy

                          Olx job ads are fake and olx is not responding. I have provided olx all the required fraud details still they are encouraging users to submit ads. They ask us to evaluate the ad before making any payments. If we complain them about the fraud, they ask us to raise fir with police. Police are also not responding and not filing fir. OLX India Re: Ticket id 23801844.
                          View replies
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sarveshwar.chouhan
                            Jun 8, 2022
                            Report
                            Copy

                            Address: pune

                            I m not able to login in my account. It shows it has been banned but I didnt discussed anything or did anything that wl not go through ur policy. So I want you to check my account and then unban it.
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              architect vichithra
                              Jun 8, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi Sir,
                              I wanted to buy Mahindra XUV from olx so while searching I found one suitable to my budget and called the concern person . She said the car is in VIP parking in Airport and to see car I have to pay 12250 rs . So I paid her through bank and she confirmed to meet me the next day. When called she said I have to pay another 12000rs so I decided to get a refund of my money back. She said she will send by EOD . I havnt received yet, it's been 2 days already. She is not picking up the call too. Kindly look in to it
                              Jul 13, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 08, 2022
                              OLX India Customer Care's response                               Dear OLX User,

                              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                              • AD Id on which you contacted the user
                              • Contact details of the suspicious user
                              • Proof of fraud (like payment screenshots, delivery receipt, etc.

                              Thanks,
                              Team OLX
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anyrikeshbharhav
                                from Meerut, Uttar Pradesh
                                Jun 8, 2022
                                Report
                                Copy

                                Address: Village- narsan kalan post office narsan kalan distt-haridwar

                                Open account krna Jo banded hogya
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Adarshkmr10
                                  Jun 7, 2022
                                  Report
                                  Copy

                                  I am buyer. I have never breached any olx policy and never asked for money. Today Suddenly I wake and found account is suspended. This is inequality and can't be justified. I want my account back.

                                  My Email - adarsh.[protected]@gmail.com
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    maazmax
                                    Jun 6, 2022
                                    Report
                                    Copy

                                    My account is getting blocked unnecessarily firstly it was blocked for [protected] number then i logged it with my email [protected]@gmail.com, it also got blocked. Lastly i logged in with my iphone id [protected]@gmail.com . It is also blocked now. Is that some incompatibility with my iphone 11. Just observing im this phone. Kindly resolve. I didn't violate any rule. Even then i'm blocked without any reason.
                                    View replies
                                    Dear OLX user,

                                    We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                                    Reply
                                    maazmax's [Complaint's author] reply, Jun 6, 2022
                                    Sent already. But not yet resolved
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manan_jain
                                      Jun 6, 2022
                                      Report
                                      Copy

                                      Website: www.olx.in

                                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some items to sell and service to sell email id is manan.[protected]@gmail.com
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        LAKSMANIYER
                                        from Mumbai, Maharashtra
                                        Jun 5, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: STAR FURNITURE ANDHERI mobil 6372793065
                                        Website: OLX

                                        This is to bring your attention the fraudulent transaction using my paytm scanqr by the fraudster Saxena ( mobil [protected] ) using his wife account Sonal

                                        I placed an ad for sale of my Shoe rack in Olx at 945 am on 26 May .. within minutes I received a request for buying the product from SAXENA . He said he would make the payment by PAYTM . Since the phone I placed ad did not have paytm facility, I gave my other number. Around 1000 am, he requested me to send Rs 5 to his paytm account ( STAR FURNITURE, Andheri) as he was unable to transfer money to my account . I sent Rs 5 and immediately he returned the money . He said he got my SCA QR code would transfer Rs 3000 using my sacn qr code . To my surprise, instead, he with drew Rs 3000 from my account . When I called his number immediately, it was blocked.
                                        Jul 7, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 06, 2022
                                        OLX India Customer Care's response                                         Dear OLX User,

                                        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                        • AD Id on which you contacted the user
                                        • Contact details of the suspicious user
                                        • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                        Thanks,
                                        Team OLX
                                        View replies
                                        I have had a similar experience with the same man I feel named Naveen Saxena . I lost Rs 48, 400 to him. It is sad to see that no action has been taken against him by olx or the law enforcement . He is openly doing this, he doesn't even have to hide his identity .Shame on the site Olx for letting such people dupe and scam innocent people . I will never recommend anyone to use this site and lose their hard earned money
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          PickMe India
                                          1
                                          (219)
                                          FlipDeals.in
                                          1
                                          (31)
                                          OverCart
                                          4.1
                                          (70)