OLX India Complaints & Reviews

I have been using olx for many years now my account got banned without any reason i wanr my account back please do the needful

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Jul 23, 2022

Complaint marked as Resolved

Verified Support

Jun 12, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Coimbatore

I SAW MY LAPTOP WHICH WAS STOLEN before 3days but the thei[censored]sing your website to sell my laptop please give me a details of that seller it is taking actions by Tamilnadu police also please give me much details about that id http://www.olx.in/item/hp-laptop-15s-intel-i51tb-hard-disk4gb-intel-graphics-iid...⇄ this is that link for my laptop ad I'm the owner of that laptop he mark as sold option to remove the ad please give me some details and phone number of that seller

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Address: Dream machine noida

Website: Online sale n purchase of electronic items

I was looking for the apple airpods pro and I'm the searching for it and got result as refurbished airpods pro which was costing too low as compared to original price. I contacted the seller and ask for the clarification of the product that is it genuine or not original or fake and after got clarified from the chat I move forward to the buying process and deal was finalised in 5000 rs as I have to pay on delivery and I got the product but when I opened the box it look fake and does not work at all and box looked so old and not genuine

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They keep bannin my account after allowing to log in once. After i reinstall i can log in again but my chat progress is lost. I start another chat but second time i open the app i am again banned.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 10, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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A man named Naveen Saxena contacted me on Olx and took my number . He then continued to take multiple transactions from me till the amount reached Rs 50, 000.
I want Olx to take responsibility for what has happened . There should be some accountability from their site, since that is how I came to talk to that man . Please do something about it. I have already raised a complaint with the police and cyber cell India

Jul 14, 2022

Complaint marked as Resolved

Verified Support

Jun 11, 2022

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

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Website: OLX India

I had paid amount nearly 120000 rs for used household material through online transfer and UPI. Now the person-Army personnel is telling material blocked at army airport and not refunding amount.
Ad posted by ph no [protected] claiming to Army personnel.
Please guide how to proceed for refund.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 9, 2022

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Website: Olx.com

I was just trying to buy a mobile and suddenly my account was suspended without any reason, no response from costumer care.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx.in

I have moved to a new place and searching used items to buy but find out that my account has been suspended. Olx must provide explanation for account suspension. I have tried logging in from different accounts and devices after it was suspended but the others were also suspended.
[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Jun 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx job ads are fake and olx is not responding. I have provided olx all the required fraud details still they are encouraging users to submit ads. They ask us to evaluate the ad before making any payments. If we complain them about the fraud, they ask us to raise fir with police. Police are also not responding and not filing fir. OLX India Re: Ticket id 23801844.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 9, 2022

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: pune

I m not able to login in my account. It shows it has been banned but I didnt discussed anything or did anything that wl not go through ur policy. So I want you to check my account and then unban it.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Hi Sir,
I wanted to buy Mahindra XUV from olx so while searching I found one suitable to my budget and called the concern person . She said the car is in VIP parking in Airport and to see car I have to pay 12250 rs . So I paid her through bank and she confirmed to meet me the next day. When called she said I have to pay another 12000rs so I decided to get a refund of my money back. She said she will send by EOD . I havnt received yet, it's been 2 days already. She is not picking up the call too. Kindly look in to it

Jul 13, 2022

Complaint marked as Resolved

Verified Support

Jun 08, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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Address: Village- narsan kalan post office narsan kalan distt-haridwar

Open account krna Jo banded hogya

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OLX India Customer Care

from Gurgaon, Haryana

Jun 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I am buyer. I have never breached any olx policy and never asked for money. Today Suddenly I wake and found account is suspended. This is inequality and can't be justified. I want my account back.

My Email - adarsh.[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Jun 7, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My account is getting blocked unnecessarily firstly it was blocked for [protected] number then i logged it with my email [protected]@gmail.com, it also got blocked. Lastly i logged in with my iphone id [protected]@gmail.com . It is also blocked now. Is that some incompatibility with my iphone 11. Just observing im this phone. Kindly resolve. I didn't violate any rule. Even then i'm blocked without any reason.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 6, 2022

Verified Support

Dear OLX user,

We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.

Reply

maazmax's [Complaint's author] reply, Jun 6, 2022

Sent already. But not yet resolved

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Website: www.olx.in

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some items to sell and service to sell email id is manan.[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Jun 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: STAR FURNITURE ANDHERI mobil 6372793065

Website: OLX

This is to bring your attention the fraudulent transaction using my paytm scanqr by the fraudster Saxena ( mobil [protected] ) using his wife account Sonal

I placed an ad for sale of my Shoe rack in Olx at 945 am on 26 May .. within minutes I received a request for buying the product from SAXENA . He said he would make the payment by PAYTM . Since the phone I placed ad did not have paytm facility, I gave my other number. Around 1000 am, he requested me to send Rs 5 to his paytm account ( STAR FURNITURE, Andheri) as he was unable to transfer money to my account . I sent Rs 5 and immediately he returned the money . He said he got my SCA QR code would transfer Rs 3000 using my sacn qr code . To my surprise, instead, he with drew Rs 3000 from my account . When I called his number immediately, it was blocked.

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Jul 7, 2022

Complaint marked as Resolved

Verified Support

Jun 06, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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M

MehrBaghiana

from Kochi, Kerala

Jun 10, 2022

I have had a similar experience with the same man I feel named Naveen Saxena . I lost Rs 48, 400 to him. It is sad to see that no action has been taken against him by olx or the law enforcement . He is openly doing this, he doesn't even have to hide his identity .Shame on the site Olx for letting such people dupe and scam innocent people . I will never recommend anyone to use this site and lose their hard earned money

Fraudulent transaction using OLX ac - Comment #4005390 - Image #0

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For no reason my account is banned.

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OLX India Customer Care

from Gurgaon, Haryana

Jun 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have not sold/posted/bought any items on OLX. But my account has been suspended without any reason/notice.
Please get the same activated.
Mail ID: [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Jun 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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People are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted mobile to sell. my email id is [protected]@gmail.com and account is linked with this numbet - [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Jun 3, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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OLX India Customer Care

from Gurgaon, Haryana

Jun 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Chennai

My account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines...

Jul 5, 2022

Complaint marked as Resolved

Verified Support

Jun 04, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Complaints & Reviews

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OLX India reviews & complaints page 41

My account has been banned without any proper reasons

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I saw the ad of my laptop which was stolen on 6.6.2022

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Airpods pro

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Account banned for no reason at all

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Fraudulent transaction of Rs 48,400

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No delivery and Amount not refunded

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Unnecessary account suspension

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Olx suspended my account for no apparent reason

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Olx job ads are fake and olx is not responding

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Banned My Account for No Reason

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Took money and is not refunding

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Account banned

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My Account Has been suspended without no Reason

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Account Blocked

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Olx banned my account without any reason

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Fraudulent transaction using OLX ac

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Account banned

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Account Suspended - OLX

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Account suspended

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My account has been suspended and banned from olx without any reason.they banned my account for no reason. After that I made anoth

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