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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 47

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R
Rafath Ali
Mar 21, 2022
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I’ve posted an ad of selling phone after a few hours my account got banned for no reason. Want my account back
Dear OLX user,

We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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    Shipra Nath
    Mar 21, 2022
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    My Number Is Banned In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number as soon as possible So I Can Post More Ads.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      Shipra Nath
      Mar 21, 2022
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      My Number Is Banned In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        A
        Amit Mhapsekar
        Mar 21, 2022
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        Address: D,1001, Acharya Ashram Co Hsg Soc Ltd, Off LT Road,, Vazira Naka, PM Kulkarni Marg, Borivali West,

        Hi, this is Amit Mhapsekar, I had brought car Ertiga Car from Olx in Dec 2020. My Car No is MH03BE9677.
        I was promised at that time that once the RC Book is transferred to my name I will recieve Cashback of Rs.5000/-.
        I still have not received 5000 cash back after the transfer of rc on my name. What should be done now?
        Brought the Car from Kanjurmarg, Mumbai Branch.
        People involved from OLX were
        Mr Pravin Shedekar - contact number - [protected]
        Mr Shailesh - contact number - [protected] and
        Mr Harish - contact number - [protected]

        My Car No is MH03BE9677

        pls help me rectify this issue
        Dear OLX user,

        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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          Naveendevara15
          Mar 21, 2022
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          Hi, my account [protected] is suspended. i have not breached any of OLX Posting rules.
          Without proper verification) enquired how can you suspended account.
          OLX team kindly verify and re activate my OLX account.
          Dear OLX user,

          We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            Adnan Abbas Lokhandwala
            Mar 19, 2022
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            I have purchased a package for more AD and amount have been debited but yet the package is not been reflected at my OLX id.
            Dear OLX User,

            We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

            Thanks,
            Team OLX
            Adnan Abbas Lokhandwala's [Complaint's author] reply, Mar 20, 2022
            where to write on olx.in? I have ss of gpay payment and transaction id and everything.
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              Adnan Abbas Lokhandwala
              Mar 19, 2022
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              I have purchased the OLX package and the amount have been debited from my account but the package has not been reflected yet.
              Dear OLX User,

              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

              Thanks,
              Team OLX
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                S
                Swapnodeep
                Mar 19, 2022
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                Website: www.olx.in

                OLX has suspended my account for no reason today and left me no way to contact and tell them about it, even my email to [protected]@olx.in got me a generic response that does not work
                This is highly unprofessional and I'm now unable to sell my item.
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                  Vivekon1
                  Mar 18, 2022
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                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a hiring post. I was using olx for years and hired many peoples before but this time they have suspended account arbitrarily without any valid ground...
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Vivekon1's [Complaint's author] reply, Mar 20, 2022
                  Istill not resolved. Also i can't see your email. Kindly message me. Also my olx account was attached to registered number 9929487269
                  OLX team never allow you to sell or buy products without paid service. Same happened with me several times. Waste of time. OLX is fraud for unpaid users. They have separate team, their job is to do this kind of account suspended.
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                    akhilbabu257
                    Mar 17, 2022
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                    I just posted 2 ads about my car and an A/c on their app for the 1st time, jist after 2 days my account got suspended for no reason. I don't know what I did wrong for the suspension of my account.
                    +1 photos
                    Verified Support
                    Mar 17, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Mar 18, 2022
                    Updated by akhilbabu257
                    I can't view the email address you mentioned in above comment.
                    Mar 18, 2022
                    Updated by akhilbabu257
                    The email address is showing as protected.
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                      B
                      from PUNE, Maharashtra
                      Mar 17, 2022
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                      Address: C1/1001,UMANG PREMIERE,IVY ESTATE,

                      Dhananjay shelke having mobile number [protected].

                      He posted one ad of TVS Jupiter scooter on olx... I discussed with him and checked on the rto portal the scooter was on the same name.after that he told me to send some token amount of 3k. I sent him after I checked olx again and got to know the seller is marked as suspicious by olx.

                      Please find his details as attached documents.he is saying himself as Crpf person posted at Nashik.
                      These documents fraud guy is using to cheat people in olx

                      Crpf fraud selling scooter - Comment #3973670 - Image #0
                      Crpf fraud selling scooter - Comment #3973670 - Image #1
                      Crpf fraud selling scooter - Comment #3973670 - Image #2
                      Crpf fraud selling scooter - Comment #3973670 - Image #3
                      Crpf fraud selling scooter - Comment #3973670 - Image #4
                      Crpf fraud selling scooter - Comment #3973670 - Image #5
                      This document he is using to cheat
                      Dear OLX User,

                      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                      • AD Id on which you contacted the user
                      • Contact details of the suspicious user
                      • Proof of fraud (like payment screenshots, delivery receipt, etc.

                      Thanks,
                      Team OLX
                      Dear OLX User,

                      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                      • AD Id on which you contacted the user
                      • Contact details of the suspicious user
                      • Proof of fraud (like payment screenshots, delivery receipt, etc.

                      Thanks,
                      Team OLX
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                        S
                        from Aligarh, Uttar Pradesh
                        Mar 16, 2022
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                        Address: NA
                        Website: NA

                        My account has been suspended. After opening from time to time it is being shown that 'user not found '. You are requested to restore my OLX account. SHAMSHAD ALI, Mobile No. [protected]
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Sreeja_
                          Mar 14, 2022
                          Resolved
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                          Resolved

                          I faced fraud/ scam using qr code on olx platform. The numbers are being shared to third party unauthorized users to call directly and scam sellers. I have been victim of 30000.00/-

                          I had posted ad to sell my furniture. There were few buyers interested and and few had requested my CONTACT number to discuss. However i got a call from unknown number immediately after posting the ad and offered to buy. Their were actually ready to pay the moment I lift the call but I said once come and see the product then decide they said no need of it we work in furniture business and will come next day with servants to take it . Next day the person spoke convincingly and requested for details to transfer the amount even though I asked liquid cash she said wouldn't happen half half amount can be given she then gave to her husband and He used his qr code to show that money can be received by using a small transaction (I.e., 5 rupees) by clicking to times which I received. When i entered a big amount of 5000.00 for two time scan and i lost 10000 he immediately said that transaction failed and to retry again. As my balance got nil he said their should be minimum 5000 so it's me who dont know about this qrcode procedure or method of accessing it I tried from my dad PAYTM account for 10000 rupess refund qrcode and again lost more 20000 By this time i got suspicious as the amount got deducted and realized i have been a victim of qr code scam. When i asked him to return back the money he refused to it kept his phn switched off for few minutes and also cut the call mANY TIMEs and when we tried to phone them with other number the man used abusive words to me which I really cant take up as a girl, so I immediately took an daring step to FIR the case through CYBER CRIME later When we opened the OLX app they mention not to do any transactions with them, but it was too late for them to inform as it didn't appear in an alert notification so I request OLX to please help me get through this situation as it is so traumatizing mentally and please help me get my money back.
                          Their phone numbers are ( [protected]) and ([protected]) with names on OLX POOJA SHARMA but true caller shows DEEPAK SHARMA and mentioned her husband as SANDEEP SHARMA, this Sandeep ### really spoke very bad I would like to u take immediate action on them and get my money back please. I will also provide the photos of then from WhatsApp profile picture and also had the recording of talking ### to me.

                          THIS CASE WAS NOT RESOLVED SO IAM POSTING IT AGAIN, PLAESE I REQUEST YOU TO KINDLY HELP ME GET MY MONEY RECOVERY PLEASE.
                          Apr 21, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 16, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          Greetings from Team OLX!

                          We completely understand your situation and apologize for the inconvenience caused.

                          It would be great if you could share the contact details of the person that you are referring to.

                          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          We look forward to serve you better.
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                            Sanjay Sevvel
                            Mar 14, 2022
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                            For no reason, Olx has suspended my account . I have never sold anything yet from my account and there is no proper explanation or mail given by olx as to why this has happened.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              E
                              eliza Rose
                              Mar 13, 2022
                              Resolved
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                              Resolved

                              I have become the victim of losing rs. 30000 when I tried to sell my sofa. One person called me and asked me to share the contact no. He told he will buy the item and agreed to send the money. He sent me qr code which directed me to send the amount to his account. I have been cheated. It's purely olx fault.
                              Apr 18, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 15, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greetings from Team OLX!

                              We completely understand your situation and apologize for the inconvenience caused.

                              It would be great if you could share the contact details of the person that you are referring to.

                              In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              We look forward to serve you better.
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                                subirchatterjee59
                                Mar 13, 2022
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                                Resolved

                                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site .
                                i made an ad to sell a commercial vehicle, without any confrontation in between of my chats they suspended my account.
                                If this is the attitude towards clients in a public forum which olx india, nobody would get any privacy in anything
                                Apr 15, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 14, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  yeahkay
                                  Mar 13, 2022
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                                  Olx fraud in the name of Indian Army amit kumar

                                  Hi I have tried to buy canon 6d through olx. This guy Amit kumar said he is an army officer and he will send it through some army postal service and it will reach to me in 24 hrs. So Initially I believed since he is an army officer. I have send 2000 as advance and 4200 as some army security fee .
                                  then I'm just searching for this specific Indian army postal service and realised there is no such thing
                                  attaching the numbers which...
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                                  B
                                  Batul03
                                  from Indore, Madhya Pradesh
                                  Mar 12, 2022
                                  Resolved
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                                  Resolved

                                  First time i am selling my product on oxl india... Yesterday I got a enquiry of buyer call amit kumar he said himself army man... He has sent his no so i had whatsapp her then he agree to buy my kurti without knowing detail that time i had doubt but still I had talk to him.
                                  Then he ask me about my paytm n ask me to transfer 1 rs then I received it back... And then ask for remaining 399 rs i have received transfer today but i didn't received back... When I have ask for money back he was saying I am from army trust me and asking to pay my first 4 mobile no so that i received my old money "thanks God I didn't transfer" I got doubt on him so I just say no to him...
                                  But he stolen 399 rs from me
                                  Need a help

                                  His WhatsApp number [protected]
                                  And sent me his adress aswell yo courier
                                  +2 photos
                                  Mar 12, 2022
                                  Complaint marked as Resolved 
                                  First time i am selling my product on oxl india... Yesterday I got a enquiry of buyer call amit kumar he said himself army man... He has sent his no so i had whatsapp her then he agree to buy my kurti without knowing detail that time i had doubt but still I had talk to him. Then he ask me about my paytm n ask me to transfer 1 rs then I received it back... And then ask for remaining 399 rs i have received transfer today but i didn't received back... When I have ask for money back he was saying I am from army trust me and asking to pay my first 4 mobile no so that i received my old money "thanks God I didn't transfer" I got doubt on him so I just say no to him... But he stolen 399 rs from me Need a help His WhatsApp number 6390450618 And sent me his adress aswell yo courier
                                  Verified Support
                                  Mar 13, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                  • AD Id on which you contacted the user
                                  • Contact details of the suspicious user
                                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                  Thanks,
                                  Team OLX
                                  Apr 12, 2022
                                  Updated by Batul03
                                  - don't know Ad Id because that Ad expired.
                                  - he had contact from this phone no - [protected]
                                  - I have attached the screenshot of the payment transaction

                                  Please mobile number

                                  Olx Fraud buyer - Comment #3972754 - Image #0
                                  Danish G Z B's reply, Mar 15, 2022
                                  Please reply
                                  Danish G Z B's reply, Mar 15, 2022
                                  Please reply
                                  - I don't know Ad Id because that Ad expired.
                                  - he had contact from this phone no - [protected]
                                  - I have attached the screenshot of the payment transaction

                                  Olx Fraud buyer - Comment #3983802 - Image #0
                                  Olx Fraud buyer - Comment #3983802 - Image #1
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                                    Sreeja_
                                    Mar 12, 2022
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                                    Resolved

                                    Fraud qrcode lost huge amount

                                    I faced fraud/ scam using qr code on olx platform. The numbers are being shared to third party unauthorized users to call directly and scam sellers. I have been victim of 30000.00/-

                                    I had posted ad to sell my furniture. There were few buyers interested and and few had requested my CONTACT number to discuss. However i got a call from unknown number immediately after posting the ad and offered to buy. Their were actually ready...
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                                    M
                                    from Pune, Maharashtra
                                    Mar 12, 2022
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                                    Address: [email protected]

                                    Dear Olx Team,

                                    I have sold my vehicle to OLX auto on 8-Jan-22, my vehicle number is MH14 EU 0674.

                                    As per your promise I should get the pending amount of Rs. 5000 in 3-4 days after vehicle sale. As of today I didn’t got it, i am continuously in touch with your sales or marketing representative but no assurance yet.

                                    This is very abnormal that even after 60 days of vehicle sale, I didn’t got the remaining amount, kindly do the needful as soon as possible so the pending amount credit to my account.

                                    This is very humiliating and frustrating.

                                    Thanks,
                                    Mangesh Malpure.
                                    [protected]
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