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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
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OLX India reviews & complaints page 47

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B
Barnala140
Mar 28, 2022
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I tried selling a few items on Olx for the first time as I had heard a lot about it. I got two inquiries that turned out to be fraudulent. Before I could report them, my account was banned.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    Abhishek Pasricha
    from Bengaluru, Karnataka
    Mar 28, 2022
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    The CAR RC has not been transferred. They assured 90 days but it has already been 1 year. I am following up on ticket number 21588382. OLX India and OLX Cash My Car is a FRAUD Company.
    Dear OLX User,

    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

    Email address: [protected]@olx.com
    Phone Number:[protected]:00am - 07:00pm).

    Warm Regards,
    Team OLX
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      K
      KumarS82
      Mar 28, 2022
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      Website: OLX.in

      I put an ad on OLX for selling my Sofa and immediately within a minute I was approached by 3-4 individuals interested in buying my sofa. They insisted on closing the deal in the next 5 mins and offered to make online payment through a merchant account QR code. To establish their authenticity they asked us to open the code in Paytm and there was a deduction of RS 5 and they reversed it twice. Person was sounding very authentic and genuine as he was talking very respectfully. We realised that he has taken 50K from my account through the QR code. I want OLX to ban such sellers and have some verification mechanism or payment mechanism administered and Governed by them rather than letting it be a peer to peer payment where gangsters dupe the innocent population. I request OLX to file a legal case against this person

      Akash Kumar - [protected]
      Merchant UPI Id - [protected]@OkBixAxis
      Bank A/c of fraudster[protected] Federal Bank IFSC Code - FDRL0009998 A/c holder name - Jatin Bhumij

      I would request authorities like RBI bank to freeze all the bank account and other assets linked with phone number and A/c
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        M
        Mahek Lalwani
        Mar 25, 2022
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        Website: Olx.com

        My account has been banned for no reason. I cannot post any ad. I tried to login from my brothers account too but once I posted an ad they blocked his account too. You need to change your software and let the people post ad who are genuine.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          H
          Himani Mehra
          Mar 25, 2022
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          Address: Doctors colony, hima sai pujith apartments, flat number 404, Block A, 500035

          Hi team,

          Why is my olx account terminated for no reason.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            K
            killer bot
            Mar 21, 2022
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            Website: olx.in

            I am wondering why my account with phone numbers [protected], [protected], [protected] have been banned.
            Whenever i try to post and realised my count has been banned. That shows the sorry state of affairs of such firms which spends lavishly on marketing and ads.
            I have tried everything. using olx on other phone creating other accounts but all keep getting banned. I AM SO FRUSTATED AT THIS POINT WITH OLX NOW
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              R
              Rafath Ali
              Mar 21, 2022
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              I’ve posted an ad of selling phone after a few hours my account got banned for no reason. Want my account back
              Dear OLX user,

              We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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                S
                Shipra Nath
                Mar 21, 2022
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                My Number Is Banned In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number as soon as possible So I Can Post More Ads.
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  S
                  Shipra Nath
                  Mar 21, 2022
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                  My Number Is Banned In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    A
                    Amit Mhapsekar
                    Mar 21, 2022
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                    Address: D,1001, Acharya Ashram Co Hsg Soc Ltd, Off LT Road,, Vazira Naka, PM Kulkarni Marg, Borivali West,

                    Hi, this is Amit Mhapsekar, I had brought car Ertiga Car from Olx in Dec 2020. My Car No is MH03BE9677.
                    I was promised at that time that once the RC Book is transferred to my name I will recieve Cashback of Rs.5000/-.
                    I still have not received 5000 cash back after the transfer of rc on my name. What should be done now?
                    Brought the Car from Kanjurmarg, Mumbai Branch.
                    People involved from OLX were
                    Mr Pravin Shedekar - contact number - [protected]
                    Mr Shailesh - contact number - [protected] and
                    Mr Harish - contact number - [protected]

                    My Car No is MH03BE9677

                    pls help me rectify this issue
                    Dear OLX user,

                    We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                      Naveendevara15
                      Mar 21, 2022
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                      Hi, my account [protected] is suspended. i have not breached any of OLX Posting rules.
                      Without proper verification) enquired how can you suspended account.
                      OLX team kindly verify and re activate my OLX account.
                      Dear OLX user,

                      We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        A
                        Adnan Abbas Lokhandwala
                        Mar 19, 2022
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                        I have purchased a package for more AD and amount have been debited but yet the package is not been reflected at my OLX id.
                        Dear OLX User,

                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                        Thanks,
                        Team OLX
                        Adnan Abbas Lokhandwala's [Complaint's author] reply, Mar 20, 2022
                        where to write on olx.in? I have ss of gpay payment and transaction id and everything.
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                          Adnan Abbas Lokhandwala
                          Mar 19, 2022
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                          I have purchased the OLX package and the amount have been debited from my account but the package has not been reflected yet.
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
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                            S
                            Swapnodeep
                            Mar 19, 2022
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                            Website: www.olx.in

                            OLX has suspended my account for no reason today and left me no way to contact and tell them about it, even my email to [protected]@olx.in got me a generic response that does not work
                            This is highly unprofessional and I'm now unable to sell my item.
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                              V
                              Vivekon1
                              Mar 18, 2022
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                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a hiring post. I was using olx for years and hired many peoples before but this time they have suspended account arbitrarily without any valid ground...
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Vivekon1's [Complaint's author] reply, Mar 20, 2022
                              Istill not resolved. Also i can't see your email. Kindly message me. Also my olx account was attached to registered number 9929487269
                              OLX team never allow you to sell or buy products without paid service. Same happened with me several times. Waste of time. OLX is fraud for unpaid users. They have separate team, their job is to do this kind of account suspended.
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                                akhilbabu257
                                Mar 17, 2022
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                                I just posted 2 ads about my car and an A/c on their app for the 1st time, jist after 2 days my account got suspended for no reason. I don't know what I did wrong for the suspension of my account.
                                Verified Support
                                Mar 17, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Mar 18, 2022
                                Updated by akhilbabu257
                                I can't view the email address you mentioned in above comment.
                                Mar 18, 2022
                                Updated by akhilbabu257
                                The email address is showing as protected.
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                                  B
                                  from PUNE, Maharashtra
                                  Mar 17, 2022
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                                  Address: C1/1001,UMANG PREMIERE,IVY ESTATE,

                                  Dhananjay shelke having mobile number [protected].

                                  He posted one ad of TVS Jupiter scooter on olx... I discussed with him and checked on the rto portal the scooter was on the same name.after that he told me to send some token amount of 3k. I sent him after I checked olx again and got to know the seller is marked as suspicious by olx.

                                  Please find his details as attached documents.he is saying himself as Crpf person posted at Nashik.
                                  These documents fraud guy is using to cheat people in olx
                                  This document he is using to cheat
                                  Dear OLX User,

                                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                  • AD Id on which you contacted the user
                                  • Contact details of the suspicious user
                                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                  • AD Id on which you contacted the user
                                  • Contact details of the suspicious user
                                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                  Thanks,
                                  Team OLX
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                                    S
                                    from Aligarh, Uttar Pradesh
                                    Mar 16, 2022
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                                    Address: NA
                                    Website: NA

                                    My account has been suspended. After opening from time to time it is being shown that 'user not found '. You are requested to restore my OLX account. SHAMSHAD ALI, Mobile No. [protected]
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      Sreeja_
                                      Mar 14, 2022
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                                      Resolved

                                      I faced fraud/ scam using qr code on olx platform. The numbers are being shared to third party unauthorized users to call directly and scam sellers. I have been victim of 30000.00/-

                                      I had posted ad to sell my furniture. There were few buyers interested and and few had requested my CONTACT number to discuss. However i got a call from unknown number immediately after posting the ad and offered to buy. Their were actually ready to pay the moment I lift the call but I said once come and see the product then decide they said no need of it we work in furniture business and will come next day with servants to take it . Next day the person spoke convincingly and requested for details to transfer the amount even though I asked liquid cash she said wouldn't happen half half amount can be given she then gave to her husband and He used his qr code to show that money can be received by using a small transaction (I.e., 5 rupees) by clicking to times which I received. When i entered a big amount of 5000.00 for two time scan and i lost 10000 he immediately said that transaction failed and to retry again. As my balance got nil he said their should be minimum 5000 so it's me who dont know about this qrcode procedure or method of accessing it I tried from my dad PAYTM account for 10000 rupess refund qrcode and again lost more 20000 By this time i got suspicious as the amount got deducted and realized i have been a victim of qr code scam. When i asked him to return back the money he refused to it kept his phn switched off for few minutes and also cut the call mANY TIMEs and when we tried to phone them with other number the man used abusive words to me which I really cant take up as a girl, so I immediately took an daring step to FIR the case through CYBER CRIME later When we opened the OLX app they mention not to do any transactions with them, but it was too late for them to inform as it didn't appear in an alert notification so I request OLX to please help me get through this situation as it is so traumatizing mentally and please help me get my money back.
                                      Their phone numbers are ( [protected]) and ([protected]) with names on OLX POOJA SHARMA but true caller shows DEEPAK SHARMA and mentioned her husband as SANDEEP SHARMA, this Sandeep ### really spoke very bad I would like to u take immediate action on them and get my money back please. I will also provide the photos of then from WhatsApp profile picture and also had the recording of talking ### to me.

                                      THIS CASE WAS NOT RESOLVED SO IAM POSTING IT AGAIN, PLAESE I REQUEST YOU TO KINDLY HELP ME GET MY MONEY RECOVERY PLEASE.
                                      Apr 21, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 16, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Greetings from Team OLX!

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      It would be great if you could share the contact details of the person that you are referring to.

                                      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      We look forward to serve you better.
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                                        S
                                        Sanjay Sevvel
                                        Mar 14, 2022
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                                        For no reason, Olx has suspended my account . I have never sold anything yet from my account and there is no proper explanation or mail given by olx as to why this has happened.
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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