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OLX India Complaints & Reviews

www.olx.in

3.3

Updated: Oct 7, 2025

Complaints 4713

Resolved

2854

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1859

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 45

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I am a verified user and use OLX on single phone. Have been using for years now but i post my own phone ad and my account gets banned out of nowhere.

No response from the support team nor any reason for the suspension. Pathetic. Switching to Quikr if not unblocked.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 23, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: india

I paid 149 rs to olx for my ad but olx is mot posting my ad and still asking for money
if olx not slove this issue am gonna sue olx for this they will have to pay for it

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I posted a add for swing in OLX and deal was fixed for 6000. 2 persons contacted me for closing the deal they asked me to scan QR telling he is working in annanagar for his office he needs a swing and since he is swipping money from card to make payment he asked me to scan for 2Rs first then 6000Rs fallen into trap and he asked me to pay again 12000Rs then i got to know those are fraud numbers.

Fraud 1. Rakesh Sharma [protected]
Fraud 2: Satish Kumar [protected]

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My account got suspended for no particular reason. i didn't even get a notification until I tried to check whether my ads are still live or not. olx didn't even give me any reason to suspend my account.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 204,SHUBHAM RESIDENCY,JAGMALCHOK,JUNAGADH

Website: OLX

19 April 2022
i have seen ad in olx for honda activa.
so i contact him.
he is says he is indian army and he want to sell his scooter.
he told me pay amount 3600 for gst on 19 April 2022.
so i am say 3600rs from google pay to [protected] this number.
after next day he told me scooter is on the way plz pay 11000 rs for verification.
he is fraud.

Verified Support

Apr 21, 2022

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

May 04, 2022

Updated by bhavya1111 my number [protected]

May 04, 2022

Updated by bhavya1111 for your reference

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Website: Olx.in

What the hell of suspicious activity did you notice from my both accounts that you banned it. If someone with no brain reports my account for me not agreeing to their price, where's my fault? Please stop this nonsense. This unprofessional attitude of yours is totally unacceptable. I am reported by some nonsense and you banned my two accounts for that. I paid for placing ad. Nonsense, fix it.

May 23, 2022

Complaint marked as Resolved

Apr 19, 2022

Updated by [email protected] OLX India

Verified Support

Apr 21, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 19 Ponniamman koil Street Hasthinapuram

On April 18 I paid rupees 549 for reposting the ad and the money got debited from my account but It didn't reflect on my ad. Kindly resolve this issue.

May 23, 2022

Complaint marked as Resolved

Verified Support

Apr 20, 2022

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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Kindly Activate My AD as due to some technical issue it is not active.
AD ID - [protected]
Activate My AD as early as possible.

Apr 18, 2022

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Apr 17, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Apr 18, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

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This men cheated on the name Indian army he told me that he is army officer abd also he sent me his ID card but then delete it by himself aslo he told me that they have different payment method and told me to pay 1rs and you will receive this in your account and i received it bt again he told me to send the money and then he told me that he did mistake he type 5000 instead of 500 bt i m not able to send him 5000 so i sent him 2500 and i didn't recieve it back he give me some account no. From federal bank and ifsc code FDRL0009998 and his contact no is [protected]

May 19, 2022

Complaint marked as Resolved

Verified Support

Apr 17, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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Website: Olx.in

This army man ask me for the book which i want to sell.ask me to pay and told me that this is the process how army machine work first i paid 1 rs and i receive it and the again he ask me to pay 2500 rs because he told me that did some mistake and put 5000 instead of 500 and he also sent me his army ID card for proof and federal Bank account scanner as name of army

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OLX India Customer Care

from Gurgaon, Haryana

Apr 17, 2022

Verified Support

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Apr 18, 2022

Verified Support

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

Thanks,
Team OLX

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Address: Sinhgad road wadgon bk

Dear sir,
I am Siddharth from pune, and I have my olx account almost 4 to 5 years old account and that account suddenly banned(suspended) and I don't know y they banned my olx account, I am not broke any policy or any rule still banned pls recheck my account and unban or unsuspend my account ty my ID is [protected]@gmail.com and no [protected]. Thanks

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OLX India Customer Care

from Gurgaon, Haryana

Apr 16, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I am a user of olx since very long.Olx really helped me to sell some of my gadgets earlier.But now my account is not working and one pop-up is showing with text "Your account is suspended' . I didn't violated any of the olx terms and conditions then why they suspended my account.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 16, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Agra

[Resolved] Olx India — olx army fraud
T
Kunal Oberoi
from Delhi
April 15, 2022

I have select one phone from olx and all deal was done at 12500 and he was asking advance money 1000 paytm for army courier service and then give all fake proof of army aadhar card, canteen and pan card so i trusted and send him 1000 later on he had also send a fake photos courier packaging with videos.. After that courier boy called mae and told that he is near my home he will deliver a parcel only when u do paytm of 3999 and code will generated then i doubted. So i told i don't have enough money in paytm. I have all proof regarding all this. Take strict action and refund my 1000money.

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Website: olx.in

I created my first olx account under the mobile number [protected] to search for jobs. Within a short period of time, my account got suspended without notice and I couldn't get a hang of their customer care number. I didn't do anything wrong, just chatted with a few employers. All my possible job offers were gone along with the id. This was very upsetting and unprofessional of them, to just ban IDs without notice and the lack of customer care details in the app.

I decided to ditch the id and made a new one under my number [protected] which got ban after a few months, again. This has got to stop!! Can you guys explain what exactly was I doing wrong? I want my ids back!! There are no more Phone numbers for me to make new ids with.

May 22, 2022

Complaint marked as Resolved

Verified Support

Apr 15, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Jun 08, 2022

Updated by MashaBasheer Already done that. My issues are not resolved yet.

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Fraud Buyer:
Mushatq Ahamad
[protected]@okbizaxis
UPI-Furniture Electronic-[protected]@okbizaxis

UPI-MUSHATQ AHAMAD-[protected]@paytm-FDRL0001914

May 17, 2022

Complaint marked as Resolved

Verified Support

Apr 15, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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I've been using olx for 2 years around now before 3 days my olx account got banned and suspended for no reason at all
I find this action of olx team to be very unprofessional and I demand to know the reason why my account was banned

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OLX India Customer Care

from Gurgaon, Haryana

Apr 14, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Chennai

A person named as Sunil Kumar working in crpf, added one ac to sell online. I contacted him he told me that he is working in crpf and selling this ac at low price and Initially they asked me 20% of the ac price, (1600) and when they started delivery they asked me to pay 5400 additional without looking at the item.

May 23, 2022

Complaint marked as Resolved

Verified Support

Apr 13, 2022

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: OLX

Dear Sir / Madam
I would like to inform you that Fraud done by Army officer Mr Lakshmi naryan he had given adv on OLX want to sell led and washing at less Prices
i had book the Same and paid money on line but i had not Recv the delivery
i had paid 11000 Rupess he had done Fraud so i request to You please get my money back immediately.

thanks and Regds
Samir gajjar
Ahmedabad

Apr 21, 2022

Complaint marked as Resolved

Dear Sir / madam Phone number of Seller on OLX Mr Lakshmi Narayana mobile ; 8457963307 NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.

Apr 11, 2022

Updated by Sameer Gajjar Dear Sir / Madam
attach image is Fraud person claiming as Army man Mr lakshmi naryan

Verified Support

Apr 11, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

Apr 13, 2022

Updated by Sameer Gajjar Dear Sir / Madam
Please Find the Payment Screen short and Reciept i required Money on very urgent basis and get arrested this Fraud army man . and i required money immediately and why you marked Resolved and still not Resolved

Thanks and Regds
Sameer Gajjar
Ahmedabad

Apr 13, 2022

Updated by Sameer Gajjar Dear Sir / Madam
I required 11000 amount at any cost and otherwise i file case in CBI

Thanks and Regds
Samir gajjar

Apr 14, 2022

Updated by Sameer Gajjar Dear Sir / Madam
Still not resolved Why you are marking Resolved and Required money back immediately

Apr 14, 2022

Updated by Sameer Gajjar NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.

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A

Alex Keane

May 8, 2022

This Guy has posted an ad again.
https://www.olx.in/item/king-size-bed-urgant-for-sale--iid-[protected]

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Website: Olx.com

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted to sell my phone and after some time ans my account got banned.

Service to sell email id is rahi.[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Apr 11, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kharghar Navi mumbai

Hi All,
I sold my red swift to olx on 2019 in kharghar Navi mumbai. Still RC not transferred.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 10, 2022

Verified Support

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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