OLX India Complaints & Reviews

Website: Olx.in

What the hell of suspicious activity did you notice from my both accounts that you banned it. If someone with no brain reports my account for me not agreeing to their price, where's my fault? Please stop this nonsense. This unprofessional attitude of yours is totally unacceptable. I am reported by some nonsense and you banned my two accounts for that. I paid for placing ad. Nonsense, fix it.

+2 photos

May 23, 2022

Complaint marked as Resolved

Apr 19, 2022

Updated by [email protected] OLX India

Verified Support

Apr 21, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 19 Ponniamman koil Street Hasthinapuram

On April 18 I paid rupees 549 for reposting the ad and the money got debited from my account but It didn't reflect on my ad. Kindly resolve this issue.

+2 photos

May 23, 2022

Complaint marked as Resolved

Verified Support

Apr 20, 2022

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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Kindly Activate My AD as due to some technical issue it is not active.
AD ID - [protected]
Activate My AD as early as possible.

Apr 18, 2022

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Apr 17, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

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OLX India Customer Care

from Gurgaon, Haryana

Apr 18, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

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This men cheated on the name Indian army he told me that he is army officer abd also he sent me his ID card but then delete it by himself aslo he told me that they have different payment method and told me to pay 1rs and you will receive this in your account and i received it bt again he told me to send the money and then he told me that he did mistake he type 5000 instead of 500 bt i m not able to send him 5000 so i sent him 2500 and i didn't recieve it back he give me some account no. From federal bank and ifsc code FDRL0009998 and his contact no is [protected]

May 19, 2022

Complaint marked as Resolved

Verified Support

Apr 17, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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Website: Olx.in

This army man ask me for the book which i want to sell.ask me to pay and told me that this is the process how army machine work first i paid 1 rs and i receive it and the again he ask me to pay 2500 rs because he told me that did some mistake and put 5000 instead of 500 and he also sent me his army ID card for proof and federal Bank account scanner as name of army

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OLX India Customer Care

from Gurgaon, Haryana

Apr 17, 2022

Verified Support

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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OLX India Customer Care

from Gurgaon, Haryana

Apr 18, 2022

Verified Support

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

Thanks,
Team OLX

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Address: Sinhgad road wadgon bk

Dear sir,
I am Siddharth from pune, and I have my olx account almost 4 to 5 years old account and that account suddenly banned(suspended) and I don't know y they banned my olx account, I am not broke any policy or any rule still banned pls recheck my account and unban or unsuspend my account ty my ID is [protected]@gmail.com and no [protected]. Thanks

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OLX India Customer Care

from Gurgaon, Haryana

Apr 16, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I am a user of olx since very long.Olx really helped me to sell some of my gadgets earlier.But now my account is not working and one pop-up is showing with text "Your account is suspended' . I didn't violated any of the olx terms and conditions then why they suspended my account.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 16, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Agra

[Resolved] Olx India — olx army fraud
T
Kunal Oberoi
from Delhi
April 15, 2022

I have select one phone from olx and all deal was done at 12500 and he was asking advance money 1000 paytm for army courier service and then give all fake proof of army aadhar card, canteen and pan card so i trusted and send him 1000 later on he had also send a fake photos courier packaging with videos.. After that courier boy called mae and told that he is near my home he will deliver a parcel only when u do paytm of 3999 and code will generated then i doubted. So i told i don't have enough money in paytm. I have all proof regarding all this. Take strict action and refund my 1000money.

+6 photos

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Website: olx.in

I created my first olx account under the mobile number [protected] to search for jobs. Within a short period of time, my account got suspended without notice and I couldn't get a hang of their customer care number. I didn't do anything wrong, just chatted with a few employers. All my possible job offers were gone along with the id. This was very upsetting and unprofessional of them, to just ban IDs without notice and the lack of customer care details in the app.

I decided to ditch the id and made a new one under my number [protected] which got ban after a few months, again. This has got to stop!! Can you guys explain what exactly was I doing wrong? I want my ids back!! There are no more Phone numbers for me to make new ids with.

May 22, 2022

Complaint marked as Resolved

Verified Support

Apr 15, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Jun 08, 2022

Updated by MashaBasheer Already done that. My issues are not resolved yet.

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Fraud Buyer:
Mushatq Ahamad
[protected]@okbizaxis
UPI-Furniture Electronic-[protected]@okbizaxis

UPI-MUSHATQ AHAMAD-[protected]@paytm-FDRL0001914

May 17, 2022

Complaint marked as Resolved

Verified Support

Apr 15, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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I've been using olx for 2 years around now before 3 days my olx account got banned and suspended for no reason at all
I find this action of olx team to be very unprofessional and I demand to know the reason why my account was banned

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OLX India Customer Care

from Gurgaon, Haryana

Apr 14, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Chennai

A person named as Sunil Kumar working in crpf, added one ac to sell online. I contacted him he told me that he is working in crpf and selling this ac at low price and Initially they asked me 20% of the ac price, (1600) and when they started delivery they asked me to pay 5400 additional without looking at the item.

+1 photos

May 23, 2022

Complaint marked as Resolved

Verified Support

Apr 13, 2022

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: OLX

Dear Sir / Madam
I would like to inform you that Fraud done by Army officer Mr Lakshmi naryan he had given adv on OLX want to sell led and washing at less Prices
i had book the Same and paid money on line but i had not Recv the delivery
i had paid 11000 Rupess he had done Fraud so i request to You please get my money back immediately.

thanks and Regds
Samir gajjar
Ahmedabad

+2 photos

Apr 21, 2022

Complaint marked as Resolved

Dear Sir / madam Phone number of Seller on OLX Mr Lakshmi Narayana mobile ; 8457963307 NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.

Apr 11, 2022

Updated by Sameer Gajjar Dear Sir / Madam
attach image is Fraud person claiming as Army man Mr lakshmi naryan

Verified Support

Apr 11, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

Apr 13, 2022

Updated by Sameer Gajjar Dear Sir / Madam
Please Find the Payment Screen short and Reciept i required Money on very urgent basis and get arrested this Fraud army man . and i required money immediately and why you marked Resolved and still not Resolved

Thanks and Regds
Sameer Gajjar
Ahmedabad

Apr 13, 2022

Updated by Sameer Gajjar Dear Sir / Madam
I required 11000 amount at any cost and otherwise i file case in CBI

Thanks and Regds
Samir gajjar

Apr 14, 2022

Updated by Sameer Gajjar Dear Sir / Madam
Still not resolved Why you are marking Resolved and Required money back immediately

Apr 14, 2022

Updated by Sameer Gajjar NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.

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A

Alex Keane

May 8, 2022

This Guy has posted an ad again.
https://www.olx.in/item/king-size-bed-urgant-for-sale--iid-[protected]

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Website: Olx.com

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted to sell my phone and after some time ans my account got banned.

Service to sell email id is rahi.[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Apr 11, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kharghar Navi mumbai

Hi All,
I sold my red swift to olx on 2019 in kharghar Navi mumbai. Still RC not transferred.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 10, 2022

Verified Support

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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Website: Olx

I posted an ad on OLX to sell a super general 1.5 T portable AC to which a guy offered a good price to which we agreed to accept. We agreed to accept payment through UPI. The next day the guy named Saurabh Kumar (not sure if it was a real name) called us and said he is sending Rs 5 to test transaction which came through out bank account. Within 5 minutes he sends different QR code stating he's transferred money to us and we need to make 3 transaction through upi to get 24k back. My wife did first time and money instead of getting credited got deducted from her account. Later he said he also sent the 24k already so my wife have to do similar transsction 2 more time to get 24k.He forced my wife with rude voice to enter UPI PIN to return his money which she did and amount was gone from her acount. Since then we are tracking with bank, blocked our account and guy just disappeared.,

May 12, 2022

Complaint marked as Resolved

Verified Support

Apr 10, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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P

Pratiksha Ghatolw

May 5, 2022

The olx use name was Rashmi k.https://www.olx.in/profile/[protected]
Contact detail of the user was
+[protected]
Payment receipt of 24k attached

AC portable 1.5 ton fraud - Comment #3992526 - Image #0

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I was searching motherboard for my iphone, firstly olx india banned my many years using account with mail id [protected]@gmail.com. Mailed to them for knowing reason and to unban, they’re responded with some links which says about their policy and says not able to re activate. I created new account with my secondary mail id to search again, and listed a new ad, surprisingly it was also banned after few enquiries to some ads. And again since it was my requirement created one more with another mail id. Used only two days, again banned. Don’t know what policy I’m breaking. I lost chats with sellers everytime. I want unban my account.

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OLX India Customer Care

from Gurgaon, Haryana

Apr 10, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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OLX India Customer Care

from Gurgaon, Haryana

Apr 10, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted som flat to rent email id is [protected]@@gmail.com
[protected]

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OLX India Customer Care

from Gurgaon, Haryana

Apr 10, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a flat to rent . email id is [protected]@gmail.com
Phone [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Apr 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx

I thought it will be fast to get connected to buyers if I opt for paying for an ad, I paid 250 for selling activa vehicle and since then my chatting is not getting connected I am unable to purchase anythin nor sell, no buyers have contacted me as there is some issue in getting connected..what is the use of paying money and getting fooled, I have gone to settings in my phone and cleared cookies ..again iam facing same issue..plz get my chatting connected ..I have tried to contact ac service repair but due to no connection iam unable to chat and get contact number

OLX India Complaints & Reviews

File a complaint to OLX India

OLX India reviews & complaints page 45

Account banned for no reason

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Money debited for posting the ad, but it didn't reflect

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Activate My AD - Technical issue

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Olx India cheating done by srikanth indian army cisf

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Olx India cheating done by srikanth indian army cisf

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Account suspended.

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Suspension of account without any suitable reason

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I phone 11

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Banned my account for no reason at all!!

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Fraud buyers at Olx

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Account banned

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Fraud

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Led TV and Washing machines

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My OLX account is banned for no reason

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Rc Not transferred

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AC portable 1.5 ton fraud

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Banned unknown reason

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Banned for doing nothing

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Illegally banned

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Chatting is not getting connected since I paid 250 for vehicle selling ad, it's been week

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