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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 45

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T
Apr 19, 2022
Resolved
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Resolved

Website: Olx.in

What the hell of suspicious activity did you notice from my both accounts that you banned it. If someone with no brain reports my account for me not agreeing to their price, where's my fault? Please stop this nonsense. This unprofessional attitude of yours is totally unacceptable. I am reported by some nonsense and you banned my two accounts for that. I paid for placing ad. Nonsense, fix it.
+2 photos
May 23, 2022
Complaint marked as Resolved 
Apr 19, 2022
Updated by [email protected]
OLX India
Verified Support
Apr 21, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    K
    Kamalkamalkamal
    from CHENNAI, Tamil Nadu
    Apr 18, 2022
    Resolved
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    Resolved

    Address: 19 Ponniamman koil Street Hasthinapuram

    On April 18 I paid rupees 549 for reposting the ad and the money got debited from my account but It didn't reflect on my ad. Kindly resolve this issue.
    +2 photos
    May 23, 2022
    Complaint marked as Resolved 
    Verified Support
    Apr 20, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
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      A
      Abhay007
      from Ghugus, Maharashtra
      Apr 17, 2022
      Resolved
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      Resolved

      Kindly Activate My AD as due to some technical issue it is not active.
      AD ID - [protected]
      Activate My AD as early as possible.
      Apr 18, 2022
      Complaint marked as Resolved 
      Dear OLX User,

      We apologize for any inconvenience this may have caused you.
      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

      Thanks,
      Team OLX
      Dear OLX User,

      We apologize for any inconvenience this may have caused you.
      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

      Thanks,
      Team OLX
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        S
        Shreyashhh
        Apr 17, 2022
        Resolved
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        Resolved

        This men cheated on the name Indian army he told me that he is army officer abd also he sent me his ID card but then delete it by himself aslo he told me that they have different payment method and told me to pay 1rs and you will receive this in your account and i received it bt again he told me to send the money and then he told me that he did mistake he type 5000 instead of 500 bt i m not able to send him 5000 so i sent him 2500 and i didn't recieve it back he give me some account no. From federal bank and ifsc code FDRL0009998 and his contact no is [protected]
        May 19, 2022
        Complaint marked as Resolved 
        Verified Support
        Apr 17, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
        • AD Id on which you contacted the user
        • Contact details of the suspicious user
        • Proof of fraud (like payment screenshots, delivery receipt, etc.

        Thanks,
        Team OLX
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          S
          Shreyashhh
          Apr 17, 2022
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          Website: Olx.in

          This army man ask me for the book which i want to sell.ask me to pay and told me that this is the process how army machine work first i paid 1 rs and i receive it and the again he ask me to pay 2500 rs because he told me that did some mistake and put 5000 instead of 500 and he also sent me his army ID card for proof and federal Bank account scanner as name of army
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
          Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
          For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

          Thanks,
          Team OLX
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            S
            Siddh002
            from Pune, Maharashtra
            Apr 16, 2022
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            Address: Sinhgad road wadgon bk

            Dear sir,
            I am Siddharth from pune, and I have my olx account almost 4 to 5 years old account and that account suddenly banned(suspended) and I don't know y they banned my olx account, I am not broke any policy or any rule still banned pls recheck my account and unban or unsuspend my account ty my ID is [protected]@gmail.com and no [protected]. Thanks
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              P
              Pixoury
              Apr 16, 2022
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              I am a user of olx since very long.Olx really helped me to sell some of my gadgets earlier.But now my account is not working and one pop-up is showing with text "Your account is suspended' . I didn't violated any of the olx terms and conditions then why they suspended my account.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                K
                kunal oberoi 11
                Apr 15, 2022
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                Address: Agra

                [Resolved] Olx India — olx army fraud
                T
                Kunal Oberoi
                from Delhi
                April 15, 2022

                I have select one phone from olx and all deal was done at 12500 and he was asking advance money 1000 paytm for army courier service and then give all fake proof of army aadhar card, canteen and pan card so i trusted and send him 1000 later on he had also send a fake photos courier packaging with videos.. After that courier boy called mae and told that he is near my home he will deliver a parcel only when u do paytm of 3999 and code will generated then i doubted. So i told i don't have enough money in paytm. I have all proof regarding all this. Take strict action and refund my 1000money.
                +6 photos
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                  M
                  MashaBasheer
                  from Thiruvananthapuram, Kerala
                  Apr 14, 2022
                  Resolved
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                  Resolved

                  Website: olx.in

                  I created my first olx account under the mobile number [protected] to search for jobs. Within a short period of time, my account got suspended without notice and I couldn't get a hang of their customer care number. I didn't do anything wrong, just chatted with a few employers. All my possible job offers were gone along with the id. This was very upsetting and unprofessional of them, to just ban IDs without notice and the lack of customer care details in the app.

                  I decided to ditch the id and made a new one under my number [protected] which got ban after a few months, again. This has got to stop!! Can you guys explain what exactly was I doing wrong? I want my ids back!! There are no more Phone numbers for me to make new ids with.
                  May 22, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 15, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Jun 08, 2022
                  Updated by MashaBasheer
                  Already done that. My issues are not resolved yet.
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                    S
                    Sam22-22
                    from Mumbai, Maharashtra
                    Apr 14, 2022
                    Resolved
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                    Resolved

                    Fraud Buyer:
                    Mushatq Ahamad
                    [protected]@okbizaxis
                    UPI-Furniture Electronic-[protected]@okbizaxis

                    UPI-MUSHATQ AHAMAD-[protected]@paytm-FDRL0001914
                    May 17, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 15, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                    • AD Id on which you contacted the user
                    • Contact details of the suspicious user
                    • Proof of fraud (like payment screenshots, delivery receipt, etc.

                    Thanks,
                    Team OLX
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                      K
                      Kishore92
                      from Udangudi, Tamil Nadu
                      Apr 13, 2022
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                      I've been using olx for 2 years around now before 3 days my olx account got banned and suspended for no reason at all
                      I find this action of olx team to be very unprofessional and I demand to know the reason why my account was banned
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        S
                        Shesh Dhurandhar
                        Apr 11, 2022
                        Resolved
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                        Resolved

                        Address: Chennai

                        A person named as Sunil Kumar working in crpf, added one ac to sell online. I contacted him he told me that he is working in crpf and selling this ac at low price and Initially they asked me 20% of the ac price, (1600) and when they started delivery they asked me to pay 5400 additional without looking at the item.
                        +1 photos
                        May 23, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 13, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          S
                          Sameer Gajjar
                          from Ahmedabad, Gujarat
                          Apr 11, 2022
                          Resolved
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                          Resolved

                          Address: OLX

                          Dear Sir / Madam
                          I would like to inform you that Fraud done by Army officer Mr Lakshmi naryan he had given adv on OLX want to sell led and washing at less Prices
                          i had book the Same and paid money on line but i had not Recv the delivery
                          i had paid 11000 Rupess he had done Fraud so i request to You please get my money back immediately.

                          thanks and Regds
                          Samir gajjar
                          Ahmedabad
                          +2 photos
                          Apr 21, 2022
                          Complaint marked as Resolved 
                          Dear Sir / madam Phone number of Seller on OLX Mr Lakshmi Narayana mobile ; 8457963307 NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.
                          Apr 11, 2022
                          Updated by Sameer Gajjar
                          Dear Sir / Madam
                          attach image is Fraud person claiming as Army man Mr lakshmi naryan

                          Verified Support
                          Apr 11, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                          • AD Id on which you contacted the user
                          • Contact details of the suspicious user
                          • Proof of fraud (like payment screenshots, delivery receipt, etc.

                          Thanks,
                          Team OLX
                          Apr 13, 2022
                          Updated by Sameer Gajjar
                          Dear Sir / Madam
                          Please Find the Payment Screen short and Reciept i required Money on very urgent basis and get arrested this Fraud army man . and i required money immediately and why you marked Resolved and still not Resolved

                          Thanks and Regds
                          Sameer Gajjar
                          Ahmedabad

                          Apr 13, 2022
                          Updated by Sameer Gajjar
                          Dear Sir / Madam
                          I required 11000 amount at any cost and otherwise i file case in CBI

                          Thanks and Regds
                          Samir gajjar
                          Apr 14, 2022
                          Updated by Sameer Gajjar
                          Dear Sir / Madam
                          Still not resolved Why you are marking Resolved and Required money back immediately
                          Apr 14, 2022
                          Updated by Sameer Gajjar
                          NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.
                          This Guy has posted an ad again.
                          https://www.olx.in/item/king-size-bed-urgant-for-sale--iid-[protected]
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                            R
                            Rahi_123
                            Apr 10, 2022
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                            Website: Olx.com

                            Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted to sell my phone and after some time ans my account got banned.

                            Service to sell email id is rahi.[protected]@gmail.com
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              R
                              Rohan awad
                              from Mumbai, Maharashtra
                              Apr 10, 2022
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                              Address: Kharghar Navi mumbai

                              Hi All,
                              I sold my red swift to olx on 2019 in kharghar Navi mumbai. Still RC not transferred.
                              Dear OLX User,

                              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                              • AD Id on which you contacted the user
                              • Contact details of the suspicious user
                              • Proof of fraud (like payment screenshots, delivery receipt, etc.

                              Thanks,
                              Team OLX
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                                P
                                Pratiksha Ghatolw
                                Apr 10, 2022
                                Resolved
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                                Resolved

                                Website: Olx

                                I posted an ad on OLX to sell a super general 1.5 T portable AC to which a guy offered a good price to which we agreed to accept. We agreed to accept payment through UPI. The next day the guy named Saurabh Kumar (not sure if it was a real name) called us and said he is sending Rs 5 to test transaction which came through out bank account. Within 5 minutes he sends different QR code stating he's transferred money to us and we need to make 3 transaction through upi to get 24k back. My wife did first time and money instead of getting credited got deducted from her account. Later he said he also sent the 24k already so my wife have to do similar transsction 2 more time to get 24k.He forced my wife with rude voice to enter UPI PIN to return his money which she did and amount was gone from her acount. Since then we are tracking with bank, blocked our account and guy just disappeared.,
                                May 12, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 10, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                • AD Id on which you contacted the user
                                • Contact details of the suspicious user
                                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                Thanks,
                                Team OLX
                                The olx use name was Rashmi k.https://www.olx.in/profile/[protected]
                                Contact detail of the user was
                                +[protected]
                                Payment receipt of 24k attached

                                AC portable 1.5 ton fraud - Comment #3992526 - Image #0
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                                  T
                                  Thajuddeen
                                  Apr 9, 2022
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                                  I was searching motherboard for my iphone, firstly olx india banned my many years using account with mail id [protected]@gmail.com. Mailed to them for knowing reason and to unban, they’re responded with some links which says about their policy and says not able to re activate. I created new account with my secondary mail id to search again, and listed a new ad, surprisingly it was also banned after few enquiries to some ads. And again since it was my requirement created one more with another mail id. Used only two days, again banned. Don’t know what policy I’m breaking. I lost chats with sellers everytime. I want unban my account.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Saurav09182
                                    from Delhi, Delhi
                                    Apr 9, 2022
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                                    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted som flat to rent email id is [protected]@@gmail.com
                                    [protected]
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Saurav09182
                                      from Delhi, Delhi
                                      Apr 9, 2022
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                                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a flat to rent . email id is [protected]@gmail.com
                                      Phone [protected]
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        Saminsoni
                                        from Bengaluru, Karnataka
                                        Apr 9, 2022
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                                        Website: Olx

                                        I thought it will be fast to get connected to buyers if I opt for paying for an ad, I paid 250 for selling activa vehicle and since then my chatting is not getting connected I am unable to purchase anythin nor sell, no buyers have contacted me as there is some issue in getting connected..what is the use of paying money and getting fooled, I have gone to settings in my phone and cleared cookies ..again iam facing same issue..plz get my chatting connected ..I have tried to contact ac service repair but due to no connection iam unable to chat and get contact number
                                        Apr 09, 2022
                                        Updated by Saminsoni
                                        Kindly lodge complaint
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