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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 42

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L
LAKSMANIYER
from Mumbai, Maharashtra
Jun 5, 2022
Resolved
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Address: STAR FURNITURE ANDHERI mobil 6372793065
Website: OLX

This is to bring your attention the fraudulent transaction using my paytm scanqr by the fraudster Saxena ( mobil [protected] ) using his wife account Sonal

I placed an ad for sale of my Shoe rack in Olx at 945 am on 26 May .. within minutes I received a request for buying the product from SAXENA . He said he would make the payment by PAYTM . Since the phone I placed ad did not have paytm facility, I gave my other number. Around 1000 am, he requested me to send Rs 5 to his paytm account ( STAR FURNITURE, Andheri) as he was unable to transfer money to my account . I sent Rs 5 and immediately he returned the money . He said he got my SCA QR code would transfer Rs 3000 using my sacn qr code . To my surprise, instead, he with drew Rs 3000 from my account . When I called his number immediately, it was blocked.
Jul 7, 2022
Complaint marked as Resolved 
Verified Support
Jun 06, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX
I have had a similar experience with the same man I feel named Naveen Saxena . I lost Rs 48, 400 to him. It is sad to see that no action has been taken against him by olx or the law enforcement . He is openly doing this, he doesn't even have to hide his identity .Shame on the site Olx for letting such people dupe and scam innocent people . I will never recommend anyone to use this site and lose their hard earned money
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    suraj2sk
    Jun 4, 2022
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    For no reason my account is banned.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      I
      indian4ushoaib
      Jun 4, 2022
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      I have not sold/posted/bought any items on OLX. But my account has been suspended without any reason/notice.
      Please get the same activated.
      Mail ID: [protected]@gmail.com
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        W
        Wukong -The Warrior
        Jun 3, 2022
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        People are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted mobile to sell. my email id is [protected]@gmail.com and account is linked with this numbet - [protected]
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          C
          Chandrasekar Karunanithi
          from Chennai, Tamil Nadu
          Jun 3, 2022
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          Address: Chennai

          My account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines...
          Jul 5, 2022
          Complaint marked as Resolved 
          Verified Support
          Jun 04, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            D
            deepraj kakoty
            Jun 3, 2022
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            Banned both my accounts ..I want the reason.
            Olx India — Banned both accMy account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines...ounts for no reason same Issue
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              R
              Rohitchoud
              from Bengaluru, Karnataka
              Jun 2, 2022
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              I saw an ad on OLX for an iPhone 12 as 22500 INR at first I thought how it was possible that it was so cheap my curiosity increased, and I decided to talk with him, so first olx guy want to have a conversation on WhatsApp and I agree then I asked him how you sell so cheap he replies that these iPhones are imported, and it doesn't have any bill that's why it's so cheap, and I fall in his trap and decides to order that iPhone 12 in 22500 INR and also its COD, so I didn't think it's a scam, but I was wrong when I receive the iPhone I make the video o[censored]nboxing and when I open the box I instantly realize that it's a clone iPhone which operates on android these guy had done a very good job to replicate but something you just can't replicate, and then I tried to contact the person and guess what he didn't even pick my phone

              So I just want to know what can I do and is it any way to recover my money.
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                S
                sandy2143
                Jun 2, 2022
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                I lost my money because of one fraud army his showed fake id everything i lost 92000 please help me from this
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  A
                  Altamashbhatkar
                  from Mumbai, Maharashtra
                  Jun 2, 2022
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                  Website: www.olx.in

                  My account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines.
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                    K
                    Kousar Jahan
                    Jun 1, 2022
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                    Address: Bhopal MP

                    Hello olx,
                    I am a genuine user and have found my account suspended suddenly for no reason. I have only posted ads to sell, However I haven't sold anything on olx yet to breach the terms. This happens to a lot of customers it seems. Please resume my account. You can reach me at [protected]@gmail.com
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                      D
                      deepraj kakoty
                      Jun 1, 2022
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                      [protected]@gmail.com
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        rtr.tej
                        from HYDERABAD, Andhra Pradesh
                        Jun 1, 2022
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                        My OLX Account is banned for no reason and i would like to know the reason, if it is due to technical reasons, please reactivate the account ASAP, my account details: rtr.[protected]@gmail.com
                        Dear OLX user,

                        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          J
                          Jagdhir Malia
                          from Mumbai, Maharashtra
                          Jun 1, 2022
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                          My account is banned for no reason by olx.My email id is [protected]@gmail.com.
                          Pls assist
                          Dear Jagdhir,

                          We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            T
                            TEJUS TAGRA
                            May 30, 2022
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                            I have been facing this issue for a long time now. It's enough and so annoying. It takes so much time to type every piece of information about the product and the app/website keeps rejecting my ad for no reason. I tried to recheck all the information and corrected every mistake then also I am facing the same issue. Plz help as early as possible.
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                              V
                              vinhit4u
                              from Palakkad, Kerala
                              May 30, 2022
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                              Website: www.olx.in

                              My account registered with mobile No +91 [protected] is banned without no reason. As far as i know i have not breached any policies of olx. Without intimating me terminating my account suddenly is purely unprofessional.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              vinhit4u's [Complaint's author] reply, May 31, 2022
                              The registered number is already mentioned in my complaiant
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                                R
                                R I S H A B H 0001
                                May 28, 2022
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                                Address: nangli dairy new delhi 110043

                                I was not using my number since 2018 and my email id which is [protected]@gmail. also banned due to linked with my phone number my phone was stolen and somebody used my data my banned contact number is [protected] please resolve as soon as possible
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                                  Prashant0005
                                  from Bhavnagar, Gujarat
                                  May 28, 2022
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                                  My name is Prashant Joshi,
                                  Mobile- [protected]
                                  E-mail- p.[protected]@gmail.com
                                  I have OLX account and today they banned my account without any reason, notice, information, notification.
                                  Even i haven’t sell or buy any product from olx,
                                  This is very ridiculous policy of olx.
                                  They should unban account immediately and must show the reason to ban the account before banning account.
                                  Thank you.
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                                    R
                                    Rizzzy78681
                                    from Mumbai, Maharashtra
                                    May 27, 2022
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                                    My id is banned for no reason i have posted my mobile ad and they banned my id, then i posted that ad from my brother cellphone and feature it with 179 rs and they again banned my brothers id too … very very unprofessional and eaten my money also …
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      A
                                      alok.dxt84
                                      May 25, 2022
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                                      Hi,

                                      With regard to possession letter dated 26 Dec 2021 issued by you in regard to Car/ Vehicle Registration No. HR26CJ4560 - Mahindra XUV500 W4.

                                      In this context I would like to inform you that physical possession of said Car was taken by you on 26.12.2021 . It had been assured by you that the transfer of R.C of said Car bearing No. HR26CJ4560 would be done very soon in the RTO records from date of physical possession of said car, however, till date transfer of ownership of said Car has not been done by your company after lapsed more than 5 months, in the RTO records.

                                      Whereas, in the possession Letter dated 26.12.2021 in regard to Said Car No. HR26CJ4560 issued by you/your Company, therein it has been specifically mentioned that “Sobek Auto India Private Limited( Olx Autos) will be responsible for any damage or loss to you after we have taken physical delivery of the vehicle and till it’s transfer is effected in the RTO records”.
                                      In view of contents as mentioned in the possession letter dated 26 Dec 2021, you/your company is liable for any consequence w.e.f. 26 Dec 2021 till its transfer is effected in the RTO records.

                                      I see the car has already been moved to Madhya Pradesh (Sold in Noida Uttar Pradesh) so I presume that It has been sold with proper documentation and you/OLX autos are responsible to provide the documents to me.

                                      In view of above facts and circumstances, I hereby request you/your company to kindly inform me, whether the transfer of said Car No... HR26CJ4560 has been changed in the RTO records ? If not done, inform me the reason for non-transferment of said car in the RTO records.
                                      May 26, 2022
                                      Updated by alok.dxt84
                                      Team OlX, I tried to reach out to you guys but did not get a concrete answer; please provide the update here on this forum
                                      Tried multiple times but did not get a concrete anawer. I want you to provide the update here
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                                        sswetasaha
                                        May 24, 2022
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                                        Address: Bharat Silk road

                                        Hi,

                                        I had called olxauto to inspect my car for sell 3 weeks back.The person who came for inspection damaged my car while driving.I have chased olxauto multiple times for compensation but
                                        their is no response from them.I am planning to lodge a FIR against olxauto if my matter is not resolved urgently.
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