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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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OLX India reviews & complaints page 42

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S
suraj2sk
Jun 4, 2022
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For no reason my account is banned.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    indian4ushoaib
    Jun 4, 2022
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    I have not sold/posted/bought any items on OLX. But my account has been suspended without any reason/notice.
    Please get the same activated.
    Mail ID: [protected]@gmail.com
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      W
      Wukong -The Warrior
      Jun 3, 2022
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      People are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted mobile to sell. my email id is [protected]@gmail.com and account is linked with this numbet - [protected]
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        C
        Chandrasekar Karunanithi
        from Chennai, Tamil Nadu
        Jun 3, 2022
        Resolved
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        Resolved

        Address: Chennai

        My account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines...
        Jul 5, 2022
        Complaint marked as Resolved 
        Verified Support
        Jun 04, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          D
          deepraj kakoty
          Jun 3, 2022
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          Banned both my accounts ..I want the reason.
          Olx India — Banned both accMy account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines...ounts for no reason same Issue
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            R
            Rohitchoud
            from Bengaluru, Karnataka
            Jun 2, 2022
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            I saw an ad on OLX for an iPhone 12 as 22500 INR at first I thought how it was possible that it was so cheap my curiosity increased, and I decided to talk with him, so first olx guy want to have a conversation on WhatsApp and I agree then I asked him how you sell so cheap he replies that these iPhones are imported, and it doesn't have any bill that's why it's so cheap, and I fall in his trap and decides to order that iPhone 12 in 22500 INR and also its COD, so I didn't think it's a scam, but I was wrong when I receive the iPhone I make the video o[censored]nboxing and when I open the box I instantly realize that it's a clone iPhone which operates on android these guy had done a very good job to replicate but something you just can't replicate, and then I tried to contact the person and guess what he didn't even pick my phone

            So I just want to know what can I do and is it any way to recover my money.
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              S
              sandy2143
              Jun 2, 2022
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              I lost my money because of one fraud army his showed fake id everything i lost 92000 please help me from this
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
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                A
                Altamashbhatkar
                from Mumbai, Maharashtra
                Jun 2, 2022
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                Website: www.olx.in

                My account has been suspended and banned from olx without any reason.they banned my account for no reason. After that i made another account from my 2nd number that is also has been banned within 2 days. And they don't have customer support to tell why they banned my accounts. Even I only search for such things that i want buy and even I don't message anyone or crossing any guidelines.
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                  K
                  Kousar Jahan
                  Jun 1, 2022
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                  Address: Bhopal MP

                  Hello olx,
                  I am a genuine user and have found my account suspended suddenly for no reason. I have only posted ads to sell, However I haven't sold anything on olx yet to breach the terms. This happens to a lot of customers it seems. Please resume my account. You can reach me at [protected]@gmail.com
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                    D
                    deepraj kakoty
                    Jun 1, 2022
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                    [protected]@gmail.com
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      rtr.tej
                      from HYDERABAD, Andhra Pradesh
                      Jun 1, 2022
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                      My OLX Account is banned for no reason and i would like to know the reason, if it is due to technical reasons, please reactivate the account ASAP, my account details: rtr.[protected]@gmail.com
                      Dear OLX user,

                      We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        J
                        Jagdhir Malia
                        from Mumbai, Maharashtra
                        Jun 1, 2022
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                        My account is banned for no reason by olx.My email id is [protected]@gmail.com.
                        Pls assist
                        Dear Jagdhir,

                        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          T
                          TEJUS TAGRA
                          May 30, 2022
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                          I have been facing this issue for a long time now. It's enough and so annoying. It takes so much time to type every piece of information about the product and the app/website keeps rejecting my ad for no reason. I tried to recheck all the information and corrected every mistake then also I am facing the same issue. Plz help as early as possible.
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                            V
                            vinhit4u
                            from Palakkad, Kerala
                            May 30, 2022
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                            Website: www.olx.in

                            My account registered with mobile No +91 [protected] is banned without no reason. As far as i know i have not breached any policies of olx. Without intimating me terminating my account suddenly is purely unprofessional.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            vinhit4u's [Complaint's author] reply, May 31, 2022
                            The registered number is already mentioned in my complaiant
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                              R
                              R I S H A B H 0001
                              May 28, 2022
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                              Address: nangli dairy new delhi 110043

                              I was not using my number since 2018 and my email id which is [protected]@gmail. also banned due to linked with my phone number my phone was stolen and somebody used my data my banned contact number is [protected] please resolve as soon as possible
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                                P
                                Prashant0005
                                from Bhavnagar, Gujarat
                                May 28, 2022
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                                My name is Prashant Joshi,
                                Mobile- [protected]
                                E-mail- p.[protected]@gmail.com
                                I have OLX account and today they banned my account without any reason, notice, information, notification.
                                Even i haven’t sell or buy any product from olx,
                                This is very ridiculous policy of olx.
                                They should unban account immediately and must show the reason to ban the account before banning account.
                                Thank you.
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                                  R
                                  Rizzzy78681
                                  from Mumbai, Maharashtra
                                  May 27, 2022
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                                  My id is banned for no reason i have posted my mobile ad and they banned my id, then i posted that ad from my brother cellphone and feature it with 179 rs and they again banned my brothers id too … very very unprofessional and eaten my money also …
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    A
                                    alok.dxt84
                                    May 25, 2022
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                                    Hi,

                                    With regard to possession letter dated 26 Dec 2021 issued by you in regard to Car/ Vehicle Registration No. HR26CJ4560 - Mahindra XUV500 W4.

                                    In this context I would like to inform you that physical possession of said Car was taken by you on 26.12.2021 . It had been assured by you that the transfer of R.C of said Car bearing No. HR26CJ4560 would be done very soon in the RTO records from date of physical possession of said car, however, till date transfer of ownership of said Car has not been done by your company after lapsed more than 5 months, in the RTO records.

                                    Whereas, in the possession Letter dated 26.12.2021 in regard to Said Car No. HR26CJ4560 issued by you/your Company, therein it has been specifically mentioned that “Sobek Auto India Private Limited( Olx Autos) will be responsible for any damage or loss to you after we have taken physical delivery of the vehicle and till it’s transfer is effected in the RTO records”.
                                    In view of contents as mentioned in the possession letter dated 26 Dec 2021, you/your company is liable for any consequence w.e.f. 26 Dec 2021 till its transfer is effected in the RTO records.

                                    I see the car has already been moved to Madhya Pradesh (Sold in Noida Uttar Pradesh) so I presume that It has been sold with proper documentation and you/OLX autos are responsible to provide the documents to me.

                                    In view of above facts and circumstances, I hereby request you/your company to kindly inform me, whether the transfer of said Car No... HR26CJ4560 has been changed in the RTO records ? If not done, inform me the reason for non-transferment of said car in the RTO records.
                                    May 26, 2022
                                    Updated by alok.dxt84
                                    Team OlX, I tried to reach out to you guys but did not get a concrete answer; please provide the update here on this forum
                                    Tried multiple times but did not get a concrete anawer. I want you to provide the update here
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                                      S
                                      sswetasaha
                                      May 24, 2022
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                                      Address: Bharat Silk road

                                      Hi,

                                      I had called olxauto to inspect my car for sell 3 weeks back.The person who came for inspection damaged my car while driving.I have chased olxauto multiple times for compensation but
                                      their is no response from them.I am planning to lodge a FIR against olxauto if my matter is not resolved urgently.
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                                        Y
                                        Yogesh Dodeja
                                        May 23, 2022
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                                        Buy a bed from Indian army bablu kumar fraud

                                        Address: 34 prem nagar sitapur , mobile no 9795330739

                                        One Indian army person bablu kumar fraud my rupees but did not return and product please help...
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