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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
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OLX India reviews & complaints page 40

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M
monu123456
Jun 16, 2022
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Address: Akola

Dear Team,
I am using OLX from last few years. From june2021 i cant access my account as it is shows "Your account is suspended". I dont know why this is showing.
Please reactivate my account . My registered mobile number is [protected] and email id is "[protected]@gmail.com".
If any valid documents require please let me know i can provide.
I humbly request please allow me to access my account.
Thank You
from june 2022 its banned, sorry for typing mistake
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
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    D
    Devansh Mathur
    Jun 16, 2022
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    I have been scammed for Rs. 55, 500/- from a man named Govind and another man named Suresh from Royal Novelty (Address: No.23 shop no. A-5, Ground floor, Kasi Chetty Street, Sowcarpet, Chennai, Tamil Nadu, 600079) on the pretext of buying a Playstation 5.

    First Govind asked me to pay an advance of 12, 500/- over UPI ([protected]@kotak). Then I got a call from a man named Suresh to pay the rest of the amount - 43, 000/- to the HDFC bank account [protected] (IFSC HDFC0009151). He promised the product delivery on clearing the payment. I cleared the amount but the product has not arrived yet and the accused has gone missing.
    +5 photos
    Dear OLX User,

    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -

    • AD Id on which you contacted the user

    • Contact details of the suspicious user

    • Proof of fraud (like payment screenshots, delivery receipt, etc.

    Thanks,

    Team OLX
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      P
      Prince Dan
      Jun 15, 2022
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      Since last year at one point or another olx keeps banning my accounts and mobile numbers for no apparent reason what so ever.

      I create a new account, they block that as well.

      Since last year I have had 6 emails and 4 mobile numbers banned. Sometimes I got banned when having a conversation with a buyer or a seller.

      Very shameful behavior, you don't want to help people, just want to have only those users who are paying.
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        Prince Dan
        Jun 15, 2022
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        Website: Olx.in

        Since last year at one point or another olx keeps banning my accounts and mobile numbers for no apparent reason what so ever.

        I create a new account, they block that as well.

        Since last year I have had 6 emails and 4 mobile numbers banned. Sometimes I got banned when having a conversation with a buyer or a seller.

        Very shameful behavior, you don't want to help people, just want to have only those users who are paying.

        Very very pathetic service.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          P
          Pooja291992
          Jun 15, 2022
          Resolved
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          Resolved

          I was trying to sell an old AC and suddenly OLX banned my account for no reason. I was about to finalize a deal and then suddenly I am unable to log in. There is no customer care contact or helpline number. I even wrote in the provided form but no response. Atleast there should be some way to connect with customer care to resolve the reason for account getting banned. Kindly give me access to my account [protected].
          Jul 27, 2022
          Complaint marked as Resolved 
          Verified Support
          Jun 15, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            G
            GREESHMA J D
            Jun 14, 2022
            Resolved
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            Resolved

            Address: Star Digital Data, 2162 Guru Arjun Nagar Shadipur Delhi

            I was looking for a data entry job for extra income. I founded an ad named Star Digital Data. I have contacted them. They shared their licence certificate through WhatsApp & also a link of their website where I have to register. The registration fee was rs. 800 for my selected job, jpeg to word. I paid the amount, but I can't register. So i sent the screenshot of payment done to them, they collected the details & registered & informed me that the work file will mailed that day itself. I got the file, I have noted that which were developed on 2013. Then I started the work. Only After these payment procedure they sent the guidelines for me. According to that accuracy below 75% will not allowed, they will loose the registration fee and whole salary and will face termination. I have questioned them, even if I have completed that huge work in any circumstances with high effort, they could reject simply. I told my money back but they didn't. I stopped my work and waited for the deadline period. After the submission date, they didn't sent any message or mail to inform my termination or anything else. They didn't nothing, thats so strange. I am sure they are a cheating team.
            +1 photos
            Jul 17, 2022
            Complaint marked as Resolved 
            Verified Support
            Jun 14, 2022
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
            • AD Id on which you contacted the user
            • Contact details of the suspicious user
            • Proof of fraud (like payment screenshots, delivery receipt, etc.

            Thanks,
            Team OLX
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              K
              Kiran c 47
              Jun 13, 2022
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              Resolved

              My account was suspended twice I thought it was a glitch the first time and when I tried to use the second no it did the same thing and it was my first time trying to purchase something on this app and this is bull ###! Experience ever
              Jul 16, 2022
              Complaint marked as Resolved 
              Verified Support
              Jun 14, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                S
                Jun 13, 2022
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                I have sold my vehicle In Dec 2019 to olx cash my car. However till date the car ownership is in my name. Even thought rigorously followed up OLX is not doing its job.
                Dear OLX User,

                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                Email address: [protected]@olx.com
                Phone Number:[protected]:00am - 07:00pm).

                Warm Regards,
                Team OLX
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                  F
                  febby biju
                  Jun 13, 2022
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                  Today i got my olx account suspended for no reason. I was searching for a property to buy but in between i got my account suspended. Why is it so.? I have the right to know why my account is suspended. Please go through the issue and help me in recovering my account.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    S
                    Shubham Konda
                    Jun 13, 2022
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                    Hello,
                    I am trying to post a ad for selling fish tank and some accessories with it.
                    But my ad is getting rejected.
                    Could I get to know the exact reason why it is getting rejected.
                    Email id : shubham19.[protected]@gmail.com
                    Ph.No [protected]
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
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                      Y
                      Yoaana Yogita
                      Jun 13, 2022
                      Resolved
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                      Resolved

                      Address: Sanganer. Jaipur
                      Website: Olx India

                      Maine Fridge kharida tha OLX India se lekin na to fridge aaya hai aur na hi mere paise Wapas Aaye Hain Jisne Sel kara tha usne Jo details Mujhe bheji main vah aapko bhej rahi hun please mera Paisa Wapas kro
                      +4 photos
                      Jul 15, 2022
                      Complaint marked as Resolved 
                      Jun 13, 2022
                      Updated by Yoaana Yogita
                      Sir I want my money back please help

                      Jun 13, 2022
                      Updated by Yoaana Yogita
                      Please help
                      Jun 13, 2022
                      Updated by Yoaana Yogita
                      I complain about olx India... This app is not trustbal because I lost my money please complaint for that and I want my money back

                      Verified Support
                      Jun 14, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        A
                        abhay2002
                        Jun 13, 2022
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                        I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        abhay2002's [Complaint's author] reply, Jun 13, 2022
                        Email id [email protected]
                        Registered mobile number - 7020302183
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                          C
                          Jun 13, 2022
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                          Address: Bangalore

                          Hi,

                          I had recently made a patent of Rs.4000 for being able ti post 50 ads in olx. While I was prompted to make this payment, the website did not clearly specify that it was only for one category (bikes).
                          So I went ahead and made the payment but as I started posting ads, I was prompted ti make additional payment for every second advertisement for all other categories other than bikes.
                          I only had 2 ads to post for bikes and if the specification was clear I would have paid only for that one extra ad.
                          I would request olx to revert this payment to me while I can make the payment for that one additional ad. I have been trying ti reach olx for 3 days and would really appreciate if this is resolved asap
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
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                            P
                            pdeepti
                            from Delhi, Delhi
                            Jun 13, 2022
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                            Website: olx.in

                            On OLX there was an add for iphone 11pro since by mistake I broke my cousins Iphone 11 pro, I wanted to give him an alternate phone, thought of getting it from olx, where I saw an add from Vijender, he mentioned he is from Indian Army his base is in dhaula kuan new delhi, Then he said I can't meet I can only send you phone via Army Transport service which operates 24*7 but I insisted him to meet which he again n again refused, then he showed me his Adhar, canteen card, and asked me to gpay 2k but I payed him just 1k in part payment of Rs 500 each, after he received the payment he shared Indian Army transport service slip with all details then after 3 hrs delivery boy called and asked me to make remaining full payment then only it will be delivered, I refused to do so.then he cut the call and when I called them back there numbers were busy, below are the attachments
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              S
                              Shabnam Chandel
                              Jun 12, 2022
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                              My Olx india account is suspended without any reason. Please unbanned it asap and confirm.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                R
                                Rz Syd
                                Jun 12, 2022
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                                Address: Olx
                                Website: Olx

                                I'm baffled why Olx has suspended my account.
                                Please reinstate it guys this is a very stupid business decision.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  A
                                  Amandeep0706
                                  from Rourkela, Odisha
                                  Jun 12, 2022
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                                  Website: Olx

                                  Olx have banned my account for no reason which is so unprofessional and disrespectful. I am searching for rent houses for which I was using olx and all of a sudden my account is suspended and banned. Do a favour, just unban me immediately so that i can search for houses and contact owners asap.

                                  [protected]@gmail.com
                                  [protected]
                                  +1 photos
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                                    M
                                    Mageshravi
                                    from Hyderabad, Telangana
                                    Jun 12, 2022
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                                    Address: Olx

                                    Army officers he was working in Indian airforce.he got transfer so i need to sale my house hold items.price he was mentioned you transfer 20% amount i will send the material you pay remaining amount.as per discussion i have transferred 5000/- after transfer he called and asked to send the 13100rupees i said not possible first you send me the material i pay.After wards no message.please take appropriate action on him.people will be believed millitary dress and photos.
                                    Dear OLX User,

                                    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                    • AD Id on which you contacted the user
                                    • Contact details of the suspicious user
                                    • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                    Thanks,
                                    Team OLX
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                                      A
                                      Abdul Shakib
                                      Jun 12, 2022
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                                      Olx india banned my account for no reason.
                                      If they really don't want people in the site then why does the advertise so much on social media platforms.
                                      Really disappointed with the service.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        praveenbose42
                                        Jun 11, 2022
                                        Resolved
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                                        Resolved

                                        I have been using olx for many years now my account got banned without any reason i wanr my account back please do the needful
                                        +1 photos
                                        Jul 23, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 12, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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