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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 107

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S
Srinivas Namala
from Bengaluru, Karnataka
Jun 5, 2020
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I have paid rs. 499/ through google pay but olx site doesn't show and keep asking me to pay for my ad.

And, there is no customer service number or email to contact them.

It's pure cheating by company like this and hiding their contact details.

Please instruct company to publish their contact numbers and refund my money.

My user id: nsnivas in olx.

Thanks.
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    K
    Karan KJ
    Jun 5, 2020
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    Address: Shivaji international airpot

    He is fraud
    Mobile number - [protected]
    I'm 3000 rs loss
    Jun 05, 2020
    Updated by Karan KJ
    Return my payment please
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      M
      manjunath.ra
      Jun 5, 2020
      Resolved
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      Resolved

      Address: NA
      Website: Olx

      I would like to add a similar case with all similar kind of id's and documents used to fraud me.

      I saw an omni with vehicle number ka 03 mn 4958 with very good condition as mentioned by the fraud (Named as krishna) in olx as he told it's a 2011 model and driven only 92000 kms and priced as rs.32000/-. Later i negotiated it to rs.30000/-, so deal was final and he mentioned he is a cisf jawan employed in kempegowda airport, bengaluru. He was using his phone no. [protected] for all the communication with me.
      So date of delivery fixed on today (05/06/2020). So today morning (Around 11 am) he called me and shared the bill
      From "airport service army transport" and he asked me to pay rs.2500 as a transport charge to be paid in advance and i paid it. He told, car will be delivered as per the schedule (4pm) and a airport transport security person (Shared the photo of that person as well) will come to deliver along with army transport vehicle. He told he will be busy in his office work so he can't talk for further process and whatever process that person tells you have to follow and pay him using google pay/paytm/phone pe
      After 4-5 hours one other guy called me and he mentioned he is from army transport and i have to transfer 12990/- mentioned in the bill as a rto name transfer. I asked him to come to my door step then i will pay you but he was talking about the army process so i paid him 12990/-.
      After that again the guy pretend as a army transport officer called me from phone number [nirmal sing ][protected] asked me to pay the next mentioned amount in the bill as a process. That time i realised something back of mind as a case of fraud and started searching in google and found this post with similar bill consignment number and cisf id proof with photo only name changed as krishna
      I realised, i became a victim of this fraud and then i called krishna about that and asked to return my amount (2500 + 12990+ 5000+ 1500= 21900) but he refused to do that. Later the id proof he shared with me in whatsapp deleted as i mentioned about the fake id proof.

      Please help me and take an appropriate action on that.
      Jun 5, 2020
      Complaint marked as Resolved 
      It's resolved without doing anything no calls or emails no responce. Olx I won't what they are doing they have only fack account 95% fack account no verification there doing
      Jun 05, 2020
      Updated by manjunath.ra
      All payments details and contact information which I have spoken

      Number:- Krishna first person[protected]
      Driver :- Nirmal sing[protected]
      Rakesh:- bank to Phone pe [protected]

      Jun 05, 2020
      Updated by manjunath.ra
      It's not resolved
      Verified Support
      Jun 08, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!
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        D
        Devaljyoti
        Jun 4, 2020
        Resolved
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        Resolved

        Address: Assam

        I’m ayush deval from delhi. I put my electric guitar for sale on olx. Shrikant sharma contacted me to buy my guitar. He told me that he’s from cisf, also sent me his details like, picture of adhaar card, cisf batch, etc. He asked me to make a payment of ₹10, 000 and said that it will credited back to my account with the amount of guitar i decided. He sent me a qr code of paytm with another contact number. I made payment of ₹10, 000.
        After that he blocked my number from every possible where.
        Aug 13, 2021
        Complaint marked as Resolved 
        Verified Support
        Jun 08, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Greetings from Team OLX!

        We completely understand your situation and apologize for the inconvenience caused.

        Would request you to elaborate on your concern so that we can assist you accordingly.

        It would be great if you could share the contact details of the person that you are referring to.

        In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        We look forward to serve you better
        Same cheater call us for physiotherapist. We are physio Care Patuli. Kolkata.
        He wanted to know about our charges and asking our bank details for transferring the fee.
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          A
          Ankit Solanki598
          Jun 4, 2020
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          Address: A-6 aakshdeep society inside of aakashganga society opp chandkheda police station

          They ask me for the 1000 rs via phone pe and then calling for the remaining amount they tool total 15000 from my in dividation part... 2000, then 3000 then 4999 and then 4900
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            S
            shonali vishwakarma
            Jun 4, 2020
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            I have given him 22000 rs and he is a fraud he did the same thing with me... I have been fooled.. Can someone helpe get my money out. I can share all the contacts on which i have transfered the money.
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              .... Shri
              Jun 2, 2020
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              A men called me through olx and said he will be selling his iphone7+ and asked me foh the advance payment he also sent his photos and ids so that i can believe him please help me with the problem olx i paid him advance of rupees 4 thousand
              Jun 02, 2020
              Updated by .... Shri
              Please help me otherwise people will stop believing olx
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                A
                Ajaysingh2529
                Jun 2, 2020
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                Address: Nagercoil

                I used olx for buying used product.
                Today my account was banned. I need proper reason.
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                  S
                  Santosh chetry
                  Jun 1, 2020
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                  Address: Claim to be in guwahati
                  Website: Olx.in

                  Hello olx team there has beeen fraud one person claiming to be indian army was ready to sell his ns200 in a cheap rate but after all i came to know it was fraud i gave 3150 in advance and he promise to give me the bike ...but unfortunately it was a big scam ...plz help regarding thus issye
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                    A
                    Anurag raj8507
                    May 31, 2020
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                    Address: Sri nagar colony ,gobarsahi chowk muzaffarpur.

                    I was seen a phone of redmi 8a in olx after i talk the person wo bola ki 6500 me denge lekin humlog dam kam kar 4500 me final kar liya uske baad bhir bola ki pahle 500 dena hoga courier ke liye. Humlog bhir pay kar diye bola ki 30 min me pahuch jayega uske baad bhir humlog 30 min wait kiye nhi aaya bhir call kiye to bola ki link nhii open ho raha hai aapka phone aahiyapur me hai. Humlog bhir pay kar diye tab bhir bola ki confirm ke liye 2500 pay kijiye nhii to saara paisa barbaad ho jayega to bhir humlog pay kar diye uske baad bhir bola ki bhir 2500 pay karna hoga uske baad humlog nhii kiye mera 5000 rs phans gya please support me.
                    My contact number =[protected], [protected].
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                      P
                      prajay vastarpara
                      from Surat, Gujarat
                      May 31, 2020
                      Resolved
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                      Resolved

                      Address: Surat

                      I made a deal for an iphone 7 + 128gb phone from olx. He made a deal with me for 13000 and I paid 5000. His name is anandkumar singh and he works in army canteen Vadodara said.I have all the proofs of Aadhaar card, Army card, delivery slip etc ... So plz...sir help and i get refund my money
                      Payment phonepay mode and transfer number [protected] payment detail
                      1st payment 1000
                      2nd payment 3000
                      3rd payment 1000
                      Fraud name :- Anand kumar singh
                      Mobile no :- [protected], [protected]
                      Courier no :- +91 [protected]
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Jun 02, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!
                      same thing happen with me of Rs 32000, regarding sofa.
                      help me to get this fraud, he took my 32000 Rs.
                      He told me his name Anand Kumar Singh
                      mob no. [protected]
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                        V
                        Vishnu Singadiya
                        May 31, 2020
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                        Address: 9011391011

                        My without reason my account is suspended.. I request you reactivate my account please
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                          P
                          Pintu7777
                          May 31, 2020
                          Resolved
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                          Resolved

                          Address: Surat

                          I made a deal for an iphone 7 + 128gb phone from olx. He made a deal with me for 13000 and i paid 5000. His name is anandkumar singh and he works in army canteen vadodara said. I have all the proofs of aadhaar card, army card, delivery slip etc... So plz... Sir help and i get refund my money
                          Fraud name :- anand kumar singh
                          Mobile no :- [protected], [protected]
                          Courier no :- +91 [protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Jun 02, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!
                          whats app karo
                          [protected]
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                            D
                            Dinghamrit9910
                            from New delhi, Delhi
                            May 31, 2020
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                            Website: www.olx.in

                            I contacted a person through olx where i had seen a honda activa scooter with number dl13 sw 5954 registered on the name of cisf official naming bijender kumar. He shared his aadhar card, cisf id card and vehicle rc. After deal got final he took 4100 for the transportation charges and after that we lost contact with him on the phone number: [protected]. And after that we understood that his id was fake and he is using someone's id for doing this fraud. I would like to register a complaint against olx company that they are publishing ads without any verification about the vehicle and the owner. And i want olx to pay my amount back in any case
                            Verified Support
                            Jun 02, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
                            Jun 02, 2020
                            Updated by Dinghamrit9910
                            I already filed an FIR and also in cyber crime cell. But the question that pop up is why OLX is not verify the actual owner of the vehicle. Anybody can do the same fraud without even get caught. This is a big loop hole in the website and using this anyone can do fraud. I usually think that it's big mistake by OLX and this is not the first time, i have seen plenty of cases and there is no action taken by the government authorities or you guys. Its really sad to see that you let people to do fraud and let someone's money to go in other's pocket
                            Jun 02, 2020
                            Updated by Dinghamrit9910
                            I can still see the fraud ad have uploaded (AD ID [protected] this time) which means that trust and security level is zero OLX website which should be known to each and every person. This means that user is not safe on OLX and their data have been compromised since long. I am very unhappy with OLX and now i am seeking my refund from the company.

                            No action is taken by OLX

                            Jun 03, 2020
                            Updated by Dinghamrit9910
                            i can again see the fraud ad AD ID [protected]. So this is the authentication and security and trust policy of OLX

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                              P
                              May 30, 2020
                              Resolved
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                              Resolved

                              Address: olx

                              28 may 2020 ko sham ko 8 baje activa dekha olx or or purchase krne k liye samne wale party ko call kiya unhone bola 22000 mai bechna h gadi aapko home delivery milega uske liye pehle 3150 paid karo abhi to maine google pay kiya to unhone bola alag alag paid krna h 3000 fir 150 aisa alg alg paise do fir mai wo bhi bhi paid kiya unhone bola ki 6300 ye aapke dealing amt se cut ho jayenge aapko kal subha 11 baje gadi mil jayegi mai cisf see ho staff ka admi hu trust karo aisa bola or unka i'd bhi send kiya whatsapp or
                              Or dusre din 10.30 baje unka call aaya ki 11500 bharo tbhi gadi aapko home delivery milega maine mana kiya to bol raha tha ki mam trust karo mai bhi staff se hu fraud kaise karunga bhar do paise to maine mana kiya gadi nai chahiye
                              Mere 6300 jo maine google pay kiya h wo paise return karo to sham ko deta hu 1 tarikh ko deta hu aisa kr raha h or aaj subha call kiya to bol raha h 7 tarikh ko deta hu
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 02, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                B
                                Balakrishnan Ganapathy
                                May 30, 2020
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                                My account id is [protected]@gmail.com, my name is balakrishnan and my account got suspended today, i have placed an ad to sell my mobile. Why this happened as i haven't breached any rules of olx. Kindly do the needfull
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                                  R
                                  Ranjeet kuma
                                  May 29, 2020
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                                  Address: India
                                  Website: Cowww.consumercomplaints.in/new_complaint

                                  Name pravesh kumar from indian army map location bareilly speak from इलाहाबाद
                                  Mobile no [protected]
                                  Phone pay account no [protected]
                                  Hi,
                                  Here's my paytm payments bank account details:
                                  Tularam
                                  Account no.[protected]
                                  Ifsc code pytm0123456
                                  Fraud of 54570 rupees
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                                    M
                                    mehhrishi
                                    May 29, 2020
                                    Resolved
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                                    Resolved

                                    Even i was about to get cheated by this pradeep chakankar. And i believe that he won't be that guy in cisf army identity card it is someone else whose using pradeep chakankar id. So i saw an ad on olx of redmi note 8 pro and he was selling that phone for 7500, and i had a talk with him and we made a deal of 7000 and then i asked him that how'll i get that phone. So he said that it'll be delivered by his man till tommorow morning but first you've to google pay of rs 500 as a delivery charge aand as confirmation that you're really interested in purchasing my product. So gave me the same cisf army identity card of pardeep chakankar and adhar card also. And he even send me his account number and ifsc code of named umesh kumar, which i'm going to share with you guys. And more thing he shared the bill of that product which was kinda blurry and it was from telangana hyderabad and i asked him about the bill that why it is from hyderabad so, he said that his friend gifted that phone to him. And he said that the phone is with me and i work in andheri airport. So i asked him can i come there to get that phone so he said they won't allow you to come inside. If you have to so you've to take a pass 1100rs which will cost you so he said delivery will be the best option. That his guy will come and deliver the product to you in next morning but before that i've to pay 500rs through google pay.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    May 29, 2020
                                    Updated by mehhrishi
                                    That guy with whom I talked in regarding to that Redmi note 8 pro smartphone his contact details I'm sharing +[protected]. I want OLX to trace his number and bring him behind the bar.
                                    Verified Support
                                    May 31, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We regret the unfortunate experience.

                                    Our specialized team would like to immediately address your concern. Please share all the details with us at [protected]@olx.in so that we can appropriately assist you in this matter.

                                    We deeply appreciate your patience and understanding.

                                    Thanks
                                    Team OLX
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                                      T
                                      tom kuriakose
                                      May 28, 2020
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                                      Address: Edapally, kerala

                                      My phone number [protected] is found blocked by old. Please unblock my number.
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                                        V
                                        Vishal sagar ddsk
                                        from Mohali, Punjab
                                        May 28, 2020
                                        Resolved
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                                        Resolved

                                        Address: Chandigarh

                                        I have purchased olx package
                                        I was not told we have limited adds
                                        I purchased it in february
                                        After that lockdown
                                        And now i reopened business and started posting adds but they say i have exist my limits and i was not told about it earlier when i gave 35000 rs to olx for business package
                                        Now they can’t justify how i have used my all adds
                                        I m facing problems in using olx
                                        Pls resolve my issue as soon as possible i have paid for service that i can’t use
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 29, 2020
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

                                        Thanks,
                                        Team OLX
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