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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 110

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R
Rajputv1959
Apr 11, 2020
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I post a ad of ac to sell it but fraud hai happen and they are abusing. A call was there that i want to buy ac and paying amount online but they made a fraud. The phone no. Was[protected] . Please take action on them.
Thank you
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    Ashwin Jawakle
    Apr 8, 2020
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    There was guy with name shrikant he was saying he is a army men, i saw a an ad on olx of iphone 6s. I already given him 4000rs he ask for the money so i sended him 4997 rs and after sending 4997rs he again asked me for 5999rs that i gave to him, i have got his army id card and aadhar card also and after that he again asked me for the money so i refused to give so he told me that delivery will be suspended after 2 months ill get refund of my money

    Shrikant - [protected]

    Delivery boy - [protected]
    +4 photos
    Verified Support
    Apr 09, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!
    Apr 09, 2020
    Updated by Ashwin Jawakle
    so you cant do anything with these matter. olx should have verified the users firstly
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      S
      Scatt Raja
      Apr 5, 2020
      Resolved
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      Resolved

      Its always prompting like used banned, how it is possible after tried even with my friends mobil number and three different mail id’s. I’ve uninstalled and reinstalled it even though its not allowing me to post a single ad. And there is no help centre also to raise this issue in that app. The mobil numbers and mail ids are given below.
      1. [protected]
      2. [protected]
      3. [protected]
      4. [protected]@gmail.com
      5. [protected]@gmail.com
      May 7, 2020
      Complaint marked as Resolved 
      Verified Support
      Apr 06, 2020
      OLX India Customer Care's response
      Dear OLX User,

      We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

      Thanks,
      Team OLX
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        G
        Golla Arjun
        Apr 4, 2020
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        Address: Hayderbad.Balanager

        Vehicle amount payed but vehicle not delivered. 70 thousend rs Deal. I am payed 56900.Rs person fraud Indian Army person photo ID card showing .vehicle not delivered
        Apr 04, 2020
        Updated by Golla Arjun
        70thousand rs Deal. I am 56900 rs payed but vehicle not delivered.frist deal 17500. pay.vehicle delivery offter total amount send .Army person ID that
        Army person delivery. showing really.sealing vehicle.but that person fraud chitter.

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          A
          Atulchoubey13
          Apr 3, 2020
          Resolved
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          Resolved

          Address: Behind dwarika vihar colony near kaila mata mandir tilli ward sagar
          Website: Olx

          One of the user who said he is an army officer, he chat with me and than he send me his number and said i will send you the bike via army postel service he asked for my aadhar card when i send the money and aadhar card he send me the army parcel bill and when i recognize that he is frauding with me i asked for my money and now he threatened me that he will misuse my id please help me out soon.
          +1 photos
          May 7, 2020
          Complaint marked as Resolved 
          Apr 03, 2020
          Updated by Atulchoubey13
          Please help me I am scared about his threatening
          Verified Support
          Apr 06, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
          He froud me olx me redmi note 8 pro ka
          16000
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            S
            Resolved
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            Resolved

            Address: Kashish park, Thane West, LBS Marg, 400604
            Website: OLX application

            Hi,

            Few days back I saw vehicle advertise on OLX application, I immediately contact owner of the vehicle, ( scooty- Honda vehicle no. MH- 03 CU 2671, owner name was Mr. Ratan singh, he claimed he was indian military CISF services. He showed his ID card and Aadhar card to us by watsapp.
            Later on his price was 20000 to sell the vehicle but negotiated on this and finally we done on 18000 for overall process. I shared my aadhar card to him for owner name changing process and other work, if the deal got finalised. Otherwise it will be cancelled.
            So we convenience on this, and for this we sent first 3300rs to him for registration and later on 5700rs challan because he was sending through military transport, next he told us that we need to send remaining 9000rs for taking scooty for trial basis and if it's not liked than he will refund all money to us. So we sent 9000rs to him through Google pay, again he asked for total 9999rs for logistics which will be again refundable when they will deliver this scooty to us, meanwhile he told us that he is very to our home so do the process very fast, because once payment will done then only they can deliver the scooty to our home, so we sent all money to him, but later on he said we need to send him in break up of 2999 and 6999 for two the same reason, because he was not getting mail from military heafquater. So we were not having option but to send him again, so with this manner he took total 37997rs. On the place of 18000rs and also we didn't recieved his scooty. We sent all money through Google pay, phone pay and Paytm app.
            then he asked us to send again 20000 rs, but then refused his offer and told him to cancel the deal, than he started conveniencing us, but we were stick to our conversation and cancel the deal with him, and asked him refund our all money, so he said he will able to refund in one month time, but later after so much of arguments, we agreed on it. But we got some stories and bad news about him through sources, so he was fraud then we called him again and again for couple of times but he is not answering calls.
            We request you to please take some serious action against him as he is having number of cases against him and secondly if you can help us to get our money back so that will be big help for us. Hoping for serious and justified revert from you.
            You can reach out to me below details.
            Pravin Singh
            [protected]

            [protected]@gmail.com
            May 7, 2020
            Complaint marked as Resolved 
            Verified Support
            Apr 03, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Apr 05, 2020
            Updated by [email protected]
            Hi

            Thanks for your response, please find below details as per requirement.
            Your registered phone number on OLX
            Contact No. [protected] (Arvind Singh)/ We have contacted the scammer through my father's account.
            - Transaction receipt if any, in context to advance payment.
            As attached.
            - Ad id through which you have contacted the suspect.
            OLX Aplication.
            - Chat/message history with the suspect.
            Attached
            - Contact number/email address of the suspect.
            No email ID, contact no is mentioned. [protected]

            Apr 05, 2020
            Updated by [email protected]
            Hi

            Please ignore previous mail, sending you here with full details.

            1. Your registered phone number on OLX Contact No -- [protected] (Arvind Singh)/ We have contacted the scammer through my father's account.

            2. Transaction receipt if any, in context to advance payment.

            The below transaction was done from our end -

            Pravin Singh ([protected]) - Google Pay - Munendra ([protected]) - 25, 998 rs

            Arvind Singh ([protected]) - Google Pay - Munendra ([protected]) - 3, 300 rs

            Arvind Singh ([protected]) - Phone Pay - Munendra ([protected]) - 5, 700 rs

            Neha Singh ([protected]) - Paytm UPI - Munendra ([protected]) - 2, 999 rs

            Total transaction done from our end is 37998 rs.

            Screenshot has been attached for all the payments.

            3. Ad id through which you have contacted the suspect -- OLX Aplication

            4. Chat/message history with the suspect -- OLX & Whatsapp chat history has been attached.

            5. Contact number/email address of the suspect

            Below is the Contact details of scammers --
            Ratan Singh (Pretending owner of the scooty) - [protected]
            Pretending Military Transport Boy - [protected]
            Person, to which all the payments are done - [protected]

            I kindly, request you to assist me to get my money back.

            Please let us know, if require any further assistance.

            Thanks & Regards,
            Pravin Singh
            [protected]

            Verified Support
            Apr 06, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!
            3 logo ne milke fraud kiya apne aap ko army vala btake or phone online delivery by army courier service ke bahaane mujhse paise payment karva liye 15000 rupye deposit kra liye unhone apna id proof bhi bheja tha mere pass or reciept ki pic bheji thi courier ki jispe army courier service likha hua tha jis vajah se mne believe kr liya
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              R
              Rahul Kumar Prajapat
              Apr 2, 2020
              Resolved
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              Resolved

              I put an ad and i got a call from [protected] and [protected]. And they claims to transfer amount by a qr code that i should scan to payment method. This all happened on 2nd april. I did not do so. But for further you should take some actions against him. Or instruct me to file any fir under category.
              My email address is rahulkumar2015. [protected]@gmail.com
              May 3, 2020
              Complaint marked as Resolved 
              Verified Support
              Apr 02, 2020
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

              Addressing your concern is our priority and we will always give you the best possible service.

              Thank you for contacting OLX!
              Sir people are like this he told me he was a Indian officer he sand me this proofs is told me that he was buying my bike and he asked me to give phn pay number and he told me that I will paying see and he request me to pay I asked him how can I pay he told me that plz respect indian army and he cheated me

              fraud on your website - Comment #3671587 - Image #0
              fraud on your website - Comment #3671587 - Image #1
              Jp Reddy Marri's reply, Apr 5, 2020
              His proofs
              OLX India Customer Care's response, Apr 6, 2020
              Verified Support
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

              Awaiting reply from you!
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                H
                Hassain Shaik
                Apr 1, 2020
                Resolved
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                Resolved

                I m complaining about a fraud call who calling us monthly two times for washing machine and telling that he will send money now and he will lick the product later by his person.
                While doing payment he is saying that he is getting error so that he is sending a bar code and telling us to scan and to click ok .as per that procedure if I follow the amount will get debited so pls take action on the number as soon as possible
                Pls take the severe action otherwise I have to visit to nearest police station regarding misusing of our data to fraudsters
                Totally from 2 mobile phones numbers we got call
                1.[protected]
                2.[protected]
                +3 photos
                May 3, 2020
                Complaint marked as Resolved 
                Verified Support
                Apr 02, 2020
                OLX India Customer Care's response
                Dear OLX User,

                Greetings from Team OLX!

                We completely understand your situation and apologize for the inconvenience caused.

                Would request you to elaborate on your concern so that we can assist you accordingly.

                It would be great if you could share the contact details of the person that you are referring to.

                In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serve you better.
                Verified Support
                Apr 02, 2020
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
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                  M
                  Mass Naresh
                  from Bengaluru, Karnataka
                  Mar 28, 2020
                  Resolved
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                  Resolved

                  Address: No 21 a anna street chennai, Chennai, Tamil Nadu, 600095

                  I saw an a/c advertisement in olx. I contact the person ([protected]) name syam. And he tells a advance cash for travel charge balance cash on delivery so i transfer a amount rs.14000 in his account. But now he told transfer full amount then only product is deliver to our house. So we do not want a ac but he do not give a cash rs.14000. Kindly take a action for this complaint.
                  May 2, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 01, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
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                    विपुल ठाकुर
                    Mar 28, 2020
                    Resolved
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                    Resolved

                    Address: Tervadiya vash thara, 385555

                    Me ek camera rakhidna chahta that but men ek fb. Pe ek camera dekhna fir mene usame jo namber that us me msg kiya fir us ka msg aaya kuch 1100army ka bandh hu asa bola fir advance maga mene naii diya me ne kaha k 500 hai to us ne kaha k 500 transfer karo to men 480 kiya fir dusre din kuriyar aaya fir bola k 5250 transfer karna padega badme kuriyar milega imell aaneke bad to mene kiya fir phone aaya k transaction galat kiya hai first karna padega pahle 50 rupeka badme 5200 soka tobi mene kiya badme phone aaya k transaction let kiya hai to 12000 dege tab hi kuriyar milega me ne naii kiya 11000 le gaye mera army k name se
                    May 2, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 01, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
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                      S
                      Shaik Azad Ali
                      Mar 26, 2020
                      Resolved
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                      Resolved

                      Address: Narayanapuram, Guntur, Andhra Pradesh, 522414

                      They are the fake persons who claim ed the offer to me that Mobile not reached me and also they black mailed me as send money more I sent 19, 500 to them that product cost just 4500, But they collected 19, 500 from me then also my mobile no given to me.they tell to me as Indian army but they are fake people don't believe them ok.Accept this complaint.
                      +2 photos
                      Apr 27, 2020
                      Complaint marked as Resolved 
                      Mar 26, 2020
                      Updated by Shaik Azad Ali
                      Catch them and refund my money back to my account.They are the fraud people, and also they used Indian army name punish them firstly refund my money ok.their numbers [protected],[protected] these two are fake members .

                      Verified Support
                      Mar 27, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        A
                        Akanshat13
                        Mar 25, 2020
                        Resolved
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                        Resolved

                        I got a message from a man by the name mayur kinekar phone number [protected] with a message saying suspense will be open soon don't worry. Firstly this was an for a female flatmate, not sure how he got access to it secondly, i will need to know what plan of action does olx have in case of such situations. Third i live alone and am concerned about my safety.

                        Would be interested to know how is your company willing to provide satay and security to women who use your service if some random person is going to be able to sue my number like this and harass me.
                        Apr 26, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 26, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                        Thanks,
                        Team OLX
                        Dear sir my son had put up some items for sale. Two individuals tried to take crucial details posing as buyers. Please take action. The numbers are
                        [protected]

                        [protected]

                        Please confirm
                        Dr Rahul
                        OLX India Customer Care's response, Apr 1, 2020
                        Verified Support
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          B
                          Barasha Barman
                          Mar 25, 2020
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                          Address: Kamrup Metropolitan, Assam, 781020

                          An ad was posted on olx about an used car. I wanted to purchased that car and hence contacted on the no. Given in the ad. Subsequently the person by the name sahil kumar said he works in the army and is posted at tezpur currently. The car belongs to his vikash patel who was being transferred to another place, so he wanted to sale of the car. As the car seemed to be in good condition in the photos he sent to me, i agreed to pay a token amount so as to book the car. He also sent some courier receipts with seal of Indian army to confirm that he has transported the car through car and bike transport service of DTDC. Next day upon enquiry he asked for some more money to which i declined following which he said that the car cannot be sent if the amount is not paid in full and after that he stopped picking up the calls.
                          Date:25/03/2020
                          client no:[protected]/[protected]
                          I'm requesting for request a refund or return the amount of rs 9435/- and resolve my issue, punish that person.
                          +3 photos
                          Verified Support
                          Mar 27, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
                          Mar 28, 2020
                          Updated by Barasha Barman
                          Thank you for your reply.

                          I have already brief about the situation. I hope below detail you help you to caught you that person.
                          Registered Ph. No-[protected]
                          Ad ID: [protected]
                          Contact No: [protected]/[protected]
                          Transaction receipt of both transaction are attached and also chat screenshots are also attached.

                          Jun 20, 2020
                          Updated by Barasha Barman
                          Its almost 3 months running still I didn't get any responds from OLX side.
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                            M
                            masumrhmn
                            Mar 25, 2020
                            Resolved
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                            Address: sontoshpur station road kolkata 700141, 700141

                            Last day i came through an olx user from whom we planned to buy an iphone 11 pro (Bargained value= rs. 40, 000). He claimed he is from the army and wont be able to meet in person with the product. He also claimed that his sister is in the hospital and he needed money which is why he wanted to sell his device so urgent. He first took a deposited amount of rs. 10, 000 and it was declared that the rest 30k will be paid after the delivery is done. Later, he again asked for another 10k claiming the courier service is having some issues with the delivery. We did pay the another 10k. Again, he asked for another 5k also which we paid. At last, he asked for the full amount even before the delivery of the device which we denied to pay. We asked for a refund as this whole system seemed like a fraud to us. We neither got the phone nor did we get the money back.
                            Apr 25, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 25, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
                            I had given tablet olx sale but client are all Fraud person. They wa t to tell upi transfer and Fraud starts.
                            OLX India Customer Care's response, Apr 1, 2020
                            Verified Support
                            Dear OLX User,

                            Greetings from Team OLX!

                            We completely understand your situation and apologize for the inconvenience caused.

                            Would request you to elaborate on your concern so that we can assist you accordingly.

                            It would be great if you could share the contact details of the person that you are referring to.

                            In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                            We look forward to serve you better.
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                              S
                              sunil pavi
                              Mar 25, 2020
                              Resolved
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                              Resolved

                              Address: Iyappan Street, Chennai, Tamil Nadu, 600053

                              I lost my money and i want to refund from old army fraud they cheat me in the name of r15 bike i have all transcation details and chat of that cheater please help me i want my money that cheater send her adharr card and pan card but that is fake his mobile no also i have kindly i request u to air please help me in this situation i lost nearly 50000 rs
                              Apr 25, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 25, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
                              I have issue that my account was suspended. I don't know why i can't log in with olx with my phone number and email id also. please give me the reason for my issue and also please solve that as earliest as possible. my number [protected] my mail id [protected]@gmail.com
                              thanks with regards
                              OLX India Customer Care's response, Apr 1, 2020
                              Verified Support
                              Dear OLX User,

                              We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [email protected].

                              Thanks,
                              Team OLX
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                                A
                                Alaina Ali Beg
                                from Delhi, Delhi
                                Mar 25, 2020
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                                Address: 86, CHOWK MOHD. SAEED KHAN, Rampur, Uttar Pradesh, 244901

                                I am still getting the messages for the chats but when I open my profile I see nothing: no and no chats
                                Please help
                                Name Alaina Ali beg
                                As is for per e453 piano for 16000
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                                  S
                                  sonusingh445
                                  Mar 22, 2020
                                  Resolved
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                                  Resolved

                                  Address: gandhinagar, ambikapur, Surguja, Chhattisgarh, 497001

                                  Mera name rakesh kumar hy me army fraud ka compliant karna chahta hu jo 19.03.2020 ko mujhe bataay ki vah ek hariyan army ka mager hy usne mujhse 500 rupay manga mene google pay se transfer kiya jisase vah coriyar bill banwaya coriyar ane ke bad coriyar boy ne call kar bola 4998 rupay ka payment kar de mene paymant kar diya fhir usne phone kar bola ke kuc, h gst, insurance, or bil jama karva de mene bhi google pay se 4998 or payment kar diya iske baad bhi bol rha tha ki apki paisa pending me hy or 7000 payment kar do mene virodh kiy mera paisa wapas kar do varna complaint kar dunga 20.03.2020 ke bad mobile band baatane laga mane olx par compliment keya hey jeska ref. No 6337712 jeska name rahul dandiya [protected] or manjeet singh [protected] or courier service contact number [protected]
                                  Apr 24, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 23, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!
                                  Helpful
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                                    S
                                    Sandeepn19
                                    Mar 22, 2020
                                    Resolved
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                                    Resolved

                                    Address: Ashish sharma 22,Ram bhavan,Sumer nagar Near saint mark school Madanganj kishangarh 305801, Ajmer, Rajasthan, 305801

                                    Sir same condition with me. I buy tha camera nikon d5600. Rs 18000
                                    Phle to maine use 2000rs pay kiye
                                    Fir delevery vale din currier boy ka call aaya tb 16000rs pay kiye fr usne bola ki apka overtime ho gya hai fine lgega 5100rs ka tb 5100 rs pay kiya pr abhi tk delevery nhi ki usne or call pr vo bol rha h ki 5100 or lgenege tab mene use delevery cancel kra di to vo bol rha h ki apka order pending me chla gya hai to apko money 3 month m mil jayga nhi to money nhi milega fr mene dubara se usse baat ki to vo bol rha h ki delevery dubara se kr denge pr double fine lgega isly mene use mna kr diya pr iska solution abhi tak nhi hua sir plzz koi solution do
                                    Sir ye delevery boy ke number hai [protected]
                                    Or ye us person ke number hai jisse mene camera buy kiya tha
                                    [protected]
                                    Or niche uske paytm bank account hai
                                    Sir plzzz jldi se koi solution kro
                                    +4 photos
                                    Apr 25, 2020
                                    Complaint marked as Resolved 
                                    Mar 22, 2020
                                    Updated by Sandeepn19
                                    Fir mene emitre pr jake usko 16000rs or 5100rs pay kiye
                                    Or ab refund krne ko bola to vo bol rha h ki
                                    Pending main hai 3 month lgnege
                                    Or abhi muje pta chla ki ye froud hai
                                    Sir plzz refund my money 😭😭😭😭
                                    Verified Support
                                    Mar 23, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
                                    Helpful
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                                      R
                                      ravneet002
                                      Mar 22, 2020
                                      Resolved
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                                      Resolved

                                      qr code scanner scam

                                      I uploaded suits pictures on olx and got a call from an unknown number who was interested in buying the suits. Later he sent me the qr code and told me to scan it to receive the payment when i did i got a message that my 1000/- rupees got deducted from my account.
                                      I told him about this but he kept sending me the codes of 4000/- and more.
                                      Please help...
                                      +7 photos
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                                      Nithyapoojaiah
                                      Mar 21, 2020
                                      Resolved
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                                      Resolved

                                      Sir, yesterday ie20/03/2020, i saw car at olx, them i msg him, he call me, first he said "after car delivery, i will come to ur place and register, then i will take money,". After he said delivery purpose one time payment 11100, then i paid though google pay, conversation is gng on, today they are asking 21999for gps tracking purpose, i refused that, they we are not deliver ur car, and i'm from andhra,
                                      They are trying to fraud people by the name"indian army"
                                      +2 photos
                                      Apr 25, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 23, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
                                      Helpful
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