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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 114

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A
Alkamitb
Feb 19, 2020
Resolved
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Resolved

Am anjali my ad regarding pet sale. On bhatiaanjli. I got forged, rs.45000.00 by olx india website customer +91-[protected]. He took my money from paytm qr insread of deposit he deducted.
I lodged a complain in pratap nagar police station jaipur. He introduced hisself as an indian army officer. I am sending some ids which he has given. Kindly look into this matter. N help me or others. Thanks
Mar 21, 2020
Complaint marked as Resolved 
Verified Support
Feb 19, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    A
    Abhi@2018
    Feb 18, 2020
    Resolved
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    Resolved

    Address: Chandmari bakshipura, Bahraich, Uttar Pradesh, 271801

    सर मेरा नाम अभिनव मिश्रा है मैं उत्तर प्रदेश के बहराइच जिले से बोल रहा हूं सर सर्वे दे ओ एल एक्स पर एक ऐड देखी जिसमें लिखा था कि महिंद्रा एंड महिंद्रा कंपनी में जॉब के लिए मैंने अप्लाई किया जॉब जॉब का वादा करके उन्होंने कहा था कि सारा पैसा सिक्योरिटी के लिए दे रहे हैं सर सिक्योरिटी के लिए सारा पैसा दिया मैंने ₹15000 इन लोगों को दिया भावना शर्मा नाम की लड़की ने मुझसे वादा किया था कि आप को जॉब मिल जाएगी ऑल इंडिया पर जॉब का फर्जीवाड़ा काफी समय से चल रहा है सर मैं परेशान हूं बताइए मैं क्या करूं सर मेरी आर्थिक स्थिति एकदम नहीं सही है कृपया करके मेरा ओएलएक्स कंपनी को बंद करवा दे यह ना जाने कितने लोगों का जॉब के नाम पर कितने लोगों को ठगी है कृपया करके इस कंपनी के खिलाफ सख्त से सख्त कार्रवाई करें
    Mar 25, 2020
    Complaint marked as Resolved 
    Verified Support
    Feb 19, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
    I have bought iphone from olx the person has given fake bill and the phone is locked sim is not working
    And now the person has switched off mobile and he is not responding
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      B
      biplab1986
      Feb 16, 2020
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      Address: 713211

      Dear sir/madam,
      I am biplab mondal, my icici savings a/c no is[protected]. On 6th december, 2019 i got forged, rs.24000.00 by olx india website customer +91-[protected]. Icici customer care took a complaint (Sr[protected] over phone. I also summitted dispute form on 7th dec, 2019 to my nearest icici branch.
      I lodged a complain in mumbai cyber crime branch and a lodged a fir at dadar police station. I also mailed the complain copies to icici customer care.
      After so many time (72 days) i am not getting any positive reply from any department.
      Here i am attaching all the transition details, cyber crime branch letter and fir copy below.
      Please overview my problem, its my humble request to you.

      Regards,
      Biplab mondal
      +91-[protected]
      Biplab. [protected]@yahoo.com
      Verified Support
      Feb 17, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!
      Feb 17, 2020
      Updated by biplab1986
      Dear Olx India,

      I already lodge a FIR on 11th December, 2019 (documents already attached) in Dadar police station, Mumbai and also reported this matter to your customer care service, from 6th Dec, 73 days gone no result.

      Regards,
      Biplab Mondal
      Feb 19, 2020
      Updated by biplab1986
      Today, I received a call from [protected] (Mr.Rajveer Kumar) at 5:34pm.After conversation he told that I will be refunded my forged amount within 24 hours, and I have to pay 18% for legal agreement and regarding that he mailed me which I attached below.

      He forced me that I have to pay asap, and by today only, but when I requested him to give me time upto tomorrow, he replied its not possible and he closed my consumer complaint. He also WhatsApp me.

      Two days ago I received a call from [protected].
      I have a doubt above the two phone nos, please confirm me whether they are real or fake.If they are fake then how they got all the details about me which I provided on your website?
      And if Mr.Rajveer Kumar is real then why he forced me to pay immediately, he advised to me that I can use google pay also that time I've doubt.

      Feb 19, 2020
      Updated by biplab1986
      Dear Sir,
      Mr.Rajveer Kumar ([protected]) send me the bank details where I have to pay 18% through WhatsApp which I attached.
      Please take necessary action and please help me.

      Regards,

      Dear Team,

      I have given my old microwave for sale in OLX and the person using the above number contacted me yesterday and send the QR code to access my bank account. Please try to address this person and arrest them ASAP so that we can use the OLX app without any hesitation.
      OLX India Customer Care's response, Feb 17, 2020
      Verified Support
      Dear OLX User,

      Greetings from Team OLX!

      We completely understand your situation and apologize for the inconvenience caused.

      Would request you to elaborate on your concern so that we can assist you accordingly.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

      We look forward to serve you better.
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        K
        Kari Kishor
        Feb 15, 2020
        Resolved
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        Resolved

        Address: L B NAGAR KRISHNARAYAPURAM, Visakhapatnam, Andhra Pradesh, 530047

        I've found this on #olx. What do you think? Bike sale urgent www.olx.in/item/bike-sale-urgent-iid-[protected], but this add is fake, actual owner in visakhapatnam, the amount was paid to the party, and concerned owner of the scooter already register the complaint at local police station gajuwaka, on 07.01.2020, cyber crime. Vehicle no ap39a8337 sold person contact number [protected]
        Mar 25, 2020
        Complaint marked as Resolved 
        Verified Support
        Feb 17, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
        Fraud of money
        His fake of money return not my money return not me
        He is fake should go to the Police Station
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        6 found this helpful
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          D
          dilli daniel
          Feb 14, 2020
          Resolved
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          Resolved

          Address: 12,b mgr nagar THIRUKKALUKUNDRAM my address 603109

          He showed me old r15 he said the rate is 55000, and before one day he said me to pay 5000 for army gate pass i said i want to meet he said army official only courier then after one day he given parcel service mobile he called me and ask me to pay some security reason army act and he compail me to pay 3 way 16550 and then 16000 and then 16900 and then after that he ask me to pay 5000 for extra security i knew he is fraud then i went local police station no response his mobile number still active please take action sir i'm poor family background my money lost[protected] this is parmeel kumar mobile number still active please trace him and recover my amount please sir
          Mar 21, 2020
          Complaint marked as Resolved 
          Verified Support
          Feb 15, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!

          Dear Team,

          Greetings from Team OLX!

          Thanks for contacting us.

          It brings us great pleasure that you wish to have OLX associated with your event! We are here to help you with
          Verified Support
          Feb 15, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
          Feb 15, 2020
          Updated by dilli daniel
          Suspect number [protected] he cheated me 60000 please recover my amount total 3 transaction made

          Feb 15, 2020
          Updated by dilli daniel
          Second transaction

          Feb 15, 2020
          Updated by dilli daniel
          For 3 Rd transaction

          Feb 15, 2020
          Updated by dilli daniel
          Last transaction please recover my money his name is parmeel Kumar I don't know it's real name but number is real please recover my money

          Feb 15, 2020
          Updated by dilli daniel
          It's for gate pass

          Feb 15, 2020
          Updated by dilli daniel
          My registered number is [protected] my number if anything u got from suspect call me
          Verified Support
          Feb 17, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
          Helpful
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            T
            thiyagusri
            Feb 14, 2020
            Resolved
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            Resolved

            Address: Annai Nagar, 635109

            I am thyagarajan, resident of hosur, tamilnadu, i have made 35149 rupees payments using (Upi) phonepay to [protected] in order to purchase bike using olx india website, after making the payments i have not received any consignment against payment
            Following are the payments
            1. Rs 5150, transaction id : p2002090935111147176676, date :[protected]
            2. Rs 9000, transaction id : p2002091430514536718801, date :[protected]
            3. Rs 11999, transaction id : p2002091501575957176260, date :[protected]
            4. Rs 8999, transaction id : p2002091521339190358601, date :[protected]

            Request to take this complaint into consideration and solve the issue..
            Mar 20, 2020
            Complaint marked as Resolved 
            Verified Support
            Feb 14, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            hello sir i am ashish send me your mobile number then i call you
            OLX India Customer Care's response, Feb 14, 2020
            Verified Support
            Dear OLX User,

            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

            Thanks,
            Team OLX
            There is guy named Tarun Rai, saying is from Indian army. His contact no.[protected].

            I have already transferred nearly 35k to their account. Till I have not received anything
            OLX India Customer Care's response, Feb 15, 2020
            Verified Support
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!
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              D
              dilli daniel
              Feb 14, 2020
              Resolved
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              Resolved

              Address: 12b mgr nagar, Kanchipuram, Tamil Nadu
              Website: Olx

              Parmeel kumar shown in old r15 bike 60000 i paid he is not delivery he in before he showed me army parcel service bill he said me to pay 16650 first then some security reasons he said me to pay full amount and i paid then after that he said me to pay security amount as per the army rule then i paid that also and then he asked more than 21250 and i understood he is fake that's why u complaining against him his mobile number still active what the police people doing he still cheating the poor one why we need police hate all police people why u can't do them anything i hate police why cyber crime still active that people's cheating one his number is [protected] first track and trace the #
              Mar 25, 2020
              Complaint marked as Resolved 
              Verified Support
              Feb 15, 2020
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
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                D
                Dean Decon
                Feb 12, 2020
                Resolved
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                Resolved

                Address: A-8/21, First Floorvasant Vihar New Delhi, 110057

                I recently created the account in other to post my device which i wanted to put for sell, i have follow every steps and give proper information to create the account, fine the account was created and i was able to post two ad, which i got a buyer for one the product i posted,

                So i decided to login my olx account on my computer, and i was logged out completely, why? For what reason, i have not violate any guild and policies of olx so why was logged out and got banned.?

                I want this resolve as soon as possible.
                Mar 16, 2020
                Complaint marked as Resolved 
                Verified Support
                Feb 13, 2020
                OLX India Customer Care's response
                Dear OLX User,

                We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                Thanks,
                Team OLX
                Got fake mobile .. 576, West End Colony, Vasant Enclave, Vasant Vihar, New Delhi, Delhi 110057
                From this address
                Phone number is [protected]
                OLX India Customer Care's response, Feb 15, 2020
                Verified Support
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                Awaiting reply from you!
                I am megha from indore and i have posted a advst of woolen Jacket in your website and there are 2 persons who were sent their interest through sms but i am unable to connect them..
                Please resolve this
                OLX India Customer Care's response, Feb 15, 2020
                Verified Support
                Dear OLX User,

                Sorry for any inadvertent inconvenience caused. Please send us an email on [email protected] with the detail of the issue faced while using the app and our representative will appropriately look into this matter for you.

                Thanks,
                Team OLX
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                  S
                  Swo0sh
                  Feb 11, 2020
                  Resolved
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                  Resolved

                  Address: 500028

                  Hello olx
                  My account has been banned for no reason
                  I have just posted my laptop ad and then next day i was banned. This way all my 5 accounts on olx has been banned. What is the reason for this. I have been posting ads since 2017 and i was getting genuine customers. But olx has banned my account now i am facing difficulties in selling items.
                  I am very unhappy about this situation are you forcing your customers to not post ads.
                  Plz look after this olx many of the customers are dissapointed for this very reason.
                  Mar 14, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 11, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                  Thanks,
                  Team OLX
                  Indian air force me badri prasad gangrade k name se bike btayi gyi. indore airport par bike delvier krne ki bola or delivery charge le liye gye fir late fee k name se or paise magne chahe [protected], [protected], [protected] delivery nhi ki gyi ...
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                    ashpak7860
                    Feb 11, 2020
                    Resolved
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                    Resolved

                    Address: flat no B18/101 R EUPHORIA PH-2 CHS LTD, 411048

                    Date of the incident 09.02.2020 time 05:30
                    Client number [protected] k & [protected] praveen kumar
                    Full description of the incident: paytm fraud against olx client to buy my household item.
                    I would like to refund the amount of rs 70, 000/- from olx because due to them this fraud occurs. I file a complaint in pune police cybercrime. So please refund my amount
                    Mar 13, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 11, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Greetings from Team OLX!

                    We completely understand your situation and apologize for the inconvenience caused.

                    Would request you to elaborate on your concern so that we can assist you accordingly.

                    It would be great if you could share the contact details of the person that you are referring to.

                    In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    We look forward to serve you better.
                    Fraud by anil metha
                    Addhar no[protected]
                    Army id 4204723P
                    OLX India Customer Care's response, Feb 13, 2020
                    Verified Support
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                    Awaiting reply from you!
                    Indian army ke document hai iske paas aur ye ek camera ki deal me scams kar raha hai ye bande ne mere paas se 1000 rupay online liye aur jab mene mana kiya to product yaani camera ko bhej ne se mana kar ne laga jab ki hamari deal 13000 me hui aur product receive karne ke baad payment ki baat hui thi.
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                      K
                      Kamran007
                      Feb 10, 2020
                      Resolved
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                      Resolved

                      Address: 110051

                      I have bought about 6 items of furniture for my house and also posted a couple of ads of my carrom board and my phone. All of a sudden, when i opened my olx app today, it shows my account is banned. Mentioned no reason for this. I was looking for a good bycycle to give to my younger brother as birthday gift, no i cannot. My question is that ' if they do not want us to buy and sell at their app, then why they advertise it like that? It is not fair.
                      Mar 14, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 11, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                      Thanks,
                      Team OLX
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                        M Sparky
                        Feb 9, 2020
                        Resolved
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                        On 7 feb of this month i saw a advertisement regarding bullet bike worth 75k so i thought to purchase..
                        I called the person called preetham db.. Which was mentioned im olx app..
                        So i called him and asked details about bike and all so he said ok! So he asked 1100 for paper works and all so i trusted him as he described himself as cisf constable.. Works in karnataka..
                        So i trusted on him as he also shared his id..
                        So i beleived on him..
                        And i paid him... So he said on 8 feb bike will be transported and he called me on 8th morning that pay 4039 for transport n al... To proceed your purchase of bike... So i thought might he has started the package of bike cause he sended me the pics of the post office and smtg... Nd army officers..
                        So first i paid only 4k he said no no u must pay 4039 in one transaction so that we can show recipt to our officer.. I siad how is this possible i paid 4k and again it asking 4039 can't u add 39 ₹ as per my side as i paid u 4k.. He said no nk we have rules n all... So i did a video call he didn't lift he said video call is not allowed this that...
                        I said send my 4k again i'll send you 4039 he was lyk no no it's not possible this that..
                        He said after delivery of bike u can reduce amount and pay me total amount..
                        I said no... I don't need bike anymore please pay my money back... He said it will take 24 days for getting your money back... I was lyk i did a online transaction using phone pe how cannot it's possible to send my money back... He refused...
                        Again he called after an hour he said u need bike or not i said no.. Please give my money back... He was doing drama's this that...
                        So i said u fraud u cheater i tracing ur call i got to knw ur address saying this he cut the call.. And blocked me on whatsapp and call also..
                        Now i lost my money... Olx india please help me in getting my money back...
                        Their phone numbers were
                        +[protected] preetham db (Says him self as owner of bike)
                        [protected] hes the person who said he'll bring bike to my address name called (Srikanth)
                        Their transaction id phone numbers are..
                        [protected] on this i did (4000)
                        [protected] on this i did (1100)
                        Total i lost 5100
                        Now i want that police will help me regarding this issue..
                        Please olx india help me..in getting my money back
                        Mar 13, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 10, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
                        This is to bring to your notice that I was cheated in UPI fraud and I lost 45000 INR in total from my a/c and 5140 & 10 INR from relativ's a/c in total 50150 INR to purchase a car no WB08A8762, added on your add due to some misunderstanding. Please do needful to get refund the money anb let be faithful on OLX
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                          W
                          WickedPsycho
                          Feb 9, 2020
                          Resolved
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                          Resolved

                          Address: Kanakkary, 686632

                          Olx was. Now suspending consumers without any reasons and my 5 friends olx account also banned. They were now not using olx. I'm contacted customer care also but they couldn't
                          Forward my call to malayalam (Kerala).
                          Please unbanned my olx account, if
                          Do not unbanned then i'm also stop the utilisation of olx. This will affects badly for olx stability also. So please understand the problem.
                          Mar 12, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 10, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                          Thanks,
                          Team OLX
                          Log in id is [protected]@gmail.com

                          My account is suspended by OLX. When i checked with them they are sending the generic mail and do not provide any specific reason.
                          Do't know what was wrong and what the OLX think i can understand from such kind of response
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                            H
                            Hari Alluru
                            Feb 9, 2020
                            Resolved
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                            Resolved

                            Address: 560022

                            I had posted ad in olx for my tv unit. I got a call immediately from olx user and he send me few qr codes to scan to receive money. I scanned one and i see that money got debited from my account. He told that it was by mistake and i will send one more qr code to refund your full money like wise he cheated 70 thousand rupees. He called me from this number +[protected]. Please help me in getting my money back.
                            Mar 14, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 10, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
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                              M
                              M Sparky
                              Feb 8, 2020
                              Resolved
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                              Yesterday i saw the advertisment and thought of to buy the bike.. So i called the person named preetham db call himself to be as army officer and he wants to sell his bike cause he needs money urgently so i thought of to buy and he asked me to pay 1100 rupees for paper works and all and i paid yesterday and today he asked me to pay 4000 extra for tansfer of bike from karnataka to telangana so i paid.. Him and he was lyk no now u should pay 4039 then i refused to pay.. I said return the money i'll pay u 4039 again he was lyk it's not possible u can get money after 24 days n all this tat he said pay me now if you want bike..
                              I refused to pay the further amount...
                              Now i need my money back...
                              Please olx india please help me to get my money back
                              Mar 14, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 10, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
                              This the payment of 4000 i paid him and he refused and said no u should pay 4039 at once so i can show my officer the recipt
                              On this no [protected] i paid 1100
                              And on this [protected] i paid 4000
                              And the no of those guys are
                              [protected] Srikanth contact number

                              +[protected]
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                                V
                                vaibhavi dave
                                Feb 8, 2020
                                Resolved
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                                Address: Mumbai City, Maharashtra

                                I had register an ad for refrigerator for rs 5000 on olx, there one of the users chatted with me by name kamlesh kumar. By number +[protected], i gave him details of my father number my sister was about to get a credit of rs 5000 instead via upi (Google pay) her bank account got debited for rs 10000, after answering few phone calls when my sister called his phone is switched off now... Please look into this matter,
                                Mar 14, 2020
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!
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                                  Y
                                  Yuvaraj89
                                  Feb 7, 2020
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600093

                                  This is to bring to your notice that i was cheated in upi fraud and i lost 26000 inr in total. Due to some misunderstanding in the process i lost and entered the pin details in my g pay account with the amount mentioned – i called up google pay team and reported the fraud. They asked me to connect with the bank and the police. The complaint number which was received[protected]. This is with reference to olx add

                                  Contact number which i received –[protected]
                                  Name – srikanth
                                  Occupation – indian army

                                  Transaction details

                                  Payee details – ranchuri nagesh – [protected]@obc
                                  Mar 14, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Greetings from Team OLX!

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  Would request you to elaborate on your concern so that we can assist you accordingly.

                                  It would be great if you could share the contact details of the person that you are referring to.

                                  In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  We look forward to serve you better.
                                  Verified Support
                                  Feb 08, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!
                                  Helpful
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                                    S
                                    santosh3844
                                    from Mumbai, Maharashtra
                                    Feb 6, 2020
                                    Resolved
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                                    Resolved

                                    Address: jaipur, 400072

                                    Last month i have reply to one ad on olx which is about personal loan. the person shailendra singh ( [protected]) owner of ad .is contacted me & asked my documents for personal loan. he also asked me to pay 1600 as processing fess. after making online payment he sent me msg that loan amount will be credited in 48 hours. but after 48 hours he stops answering calls & emails. he blocked my number. he is posting ads on olx again & again.

                                    this ad posted on olx in the account of Ananya Pandey.
                                    Mar 14, 2020
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      P
                                      pradip gariyal
                                      Feb 6, 2020
                                      Resolved
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                                      Resolved

                                      Address: navrangpura, 380009

                                      Sir maine olx pe 1 car dekhi thi jike piche maine 50000 de chu ka hu sahil kumar name se 1 aadmi baat kr raha tha aur usne mere sath ye car ki deal 170000 done hui thi car woh mere ko bhejne wala tha pr car mere tk nahi aayo aur usne mere se rs 50000 le liye abhi uska call bhi nahi lag raha hai phone 2 number se a rahe the 1. [protected], sahil kumar and manjit- [protected] ye name se baat hui hai meri please help me
                                      Mar 13, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 08, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX!
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                                        N
                                        Nikhil1123
                                        Feb 6, 2020
                                        Resolved
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                                        Respected sir,

                                        I was searching for a second-hand scooter in olx and i found an ad of honda dio of 2019 model for 20, 000 rupees. He said that he was leaving for the army soon. So he was selling the scooter for less price. He asked me for an advance of 1000 rupees so he could keep it aside for me.
                                        I cross-checked his pic for a match in google and i saw some complaints on him in this site (I am attaching the links of complaints to this post). He is currently active with the mobile number[protected]. Please have a look at it.

                                        https://www.consumercomplaints.in/indian-army-fraud-by-sahil-kumar-tvs-wago-c232...

                                        https://www.consumercomplaints.in/indian-army-fraud-by-sahil-kumar-on-olx-c21544...
                                        Mar 9, 2020
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 06, 2020
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                        - Your registered phone number on OLX
                                        - Transaction receipt if any, in context to advance payment.
                                        - Ad id through which you have contacted the suspect.
                                        - Chat/message history with the suspect.
                                        - Contact number/email address of the suspect.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        Awaiting reply from you!
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