Jun 25, 2019
Updated by DrRoy11 Hello,
I have also provided them my paytm uid and password so that they refund the amount in my Paytm wallet. I have provided them with two Paytm account details one with half kyc complete and other whose wallet got dlinked removed because of entering otp too many times l. I also got message from Paytm related to to change of number.
I am attaching the pics of the messages bellow.
Please get back to me as soon as possible.
Regards,
Roy David
Jun 25, 2019
Updated by DrRoy11 Hello
Hello my complaint did not get resolved. I had to mark it resolve to make some changes in complaint and edit/ delete some images. I came to know after reading FAQ not to post mobile number so I wanted to make changes.
I am Roy David from Pune Maharashtra. I am a journalist and a physiotherapist doctor.
I am grandson of Subedar S.S.David who fought in 2 Pakistan war and 1 china war who had to retire because he was injured during first china war.
I made a deal with a seller Balu Jadhav of a Ktm bike on olx yesterday 24 June 2019.
We had a barter exchange deal fixed as he wanted my gearless scooter in return for the same price bike to gift his sister.
The seller identified himself as an army personal and assured me that the bike would reach in an army truck to pune from mumbai.
He requested me to pay the transportation charges rs to which I agreed 3160.
He requested me to pay rs 8000 as security refundable amount as his payment was on hold and he did not get his payment. The amount rs 4000 was paid on the bellow given Paytm acount as it was agreed by the seller that he would pay half the amount. Army parcel department/A/C.
ifsc.code.pytm0123456.
The delivery man requested rs 7250 for the security deposit to transport vehicle. I some how managed to pay the amount of rs 6250 out of 7250 as rs 1000 was paid by the seller of the bike. However their chief said that I will have to pay rs 6000 again as the payment received by them was late and told me that they would refund the amount. I disagreed and
Requested refund of the amount rs11500 I paid for the transportation charges as security deposit.
I have attached all the screenshot of id proof, bike Rc book, bike pics which were used in Olx add, screenshot of the images they use on truecaller and whatsapp and transaction details of money transfer on WhatsApp
Sir/Mam kindly get back to me as soon as possible as they still are in conversation with me.
I am not employed as I have cancer like disease on legs. I come from a middle class background and my family resources are very less.
Regards,
Roy David
Verified Support
Jun 26, 2019
OLX India Customer Care's response Dear OLX User,
We regret the unfortunate experience.
Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.
We deeply appreciate your patience and understanding.
Thanks
Team OLX
I am buyer i can't understand why my account is banned and i also asked for help but there's no response from there. Poor service olx.
My account details
[protected]
We have a specialized team that will be happy to answer all your queries. Just drop in an email at [email protected] or you can also call us at 1860-258-3333 (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance
Thanks,
Team OLX