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R
Roshan Kaushik
from Jind, Haryana
Jan 16, 2019
Resolved
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Address: 131402

सेवा में
श्रीमान olx.com प्रभारी

श्रीमान जी नम्र निवेदन यह है कि में विजय कौशिक जो कि एयर फोर्स स्टेशन पालम में सर्विस करता हूँ व पास में ही किराए के मकान पर रहता हूं
श्रीमान जी मेने olx. com साइट पर एक मोबाइल फोन देखा था व उस फोन के मालिक जो कि परवीन नाम का है
उससे बात की जिसकी कीमत 7500/- तय हुई जिसके बाद उसने अपनी id व फ़ोटो मेरे वाट्सएप नम्बर पर भेजे जिससे मेने उस आदमी पर विस्वास कर लिया व उसने पहले मेरे से 1000/-रुपये paytm करने को बोला जो कि मैने अपने पापा से बोलकर 1000/- रुपये paytm से भिजवा दिए फिर उसकी मेरे पास काल आई कि आप मेरे पास 6500/- रुपये और भेज दो जो की फोन की कीमत 1000+6500= 7500/- होती है जो कि मैने अपने पापा को बोलकर 6500/- paytm द्वारा भिजवा दिए
उसके थोड़ी देर बाद उसकी काल आई कि आप इसी नम्बर पर 8000/- रुपये ओर भेजदो जो उसने कहा कि जब तक मोबाइल आर्मी कोरियर में रहेगा अपने मोबाइल की कीमत के बराबर 8000/- रुपये जमा कराने हैं व मोबाइल आपको हैंडओवर होते है आपके paytm में वापिस भेज दिए जाएंगे
मेने वो 8000/- रुपये भी अपने पापा को बोलकर भिजवा दिए उसके थोड़ी देर बाद फिर उसकी काल आई कि आप 5120/-रुपये इर भेजने होंगे जो कि डिलीवरी चार्ज होता है व ये रुपये भी मोबाइल हैंडओवर होने के बाद वापिस हो जाएंगे मेने 5120/- रुपये भी पापा को बोलकर paytm द्वारा भिजवा दिए व उसके बाद उसकी काल आई कि आपने 13120/- रुपये 8000+5120 रुपये इकट्ठे भेजने होंगे जो कि अपने अलग अलग भेजे हैं वो गलत हो है आपके सभी पिछले रुपये व ओर 13120/- तभी वापिस भेजे जाएंगे जब आप 131020/- रुपये ओर भेज दोगे जिसके कारण मेने उसके पास अपने दोस्त के paytm द्वारा 13120/- रुपये ओर भेज दिए उसके बाद उस आदमी का फिर फोन आया कि आप मेरे उसी paytm नम्बर पर 7100/- रुपये ओर भेज दो जिसके बाद में समझ गया कि ये मेरे साथ फ्राड हो गया है जिसके कारण में आपके पास इस ऑनलाइन फ्राड की शिकायत लिखवाने आया हूँ इस प्रकार मेरे से उस कथित आर्मी मेन ने मेरे से 1000+6500+8000+5120+13120=33740 रुपये का फ्राड किया है

में वो लिंक भी लिख रहा हु जिसपर ये फ्रॉड हुआ है

https://www.olx.in/item/mi-a2-fauji-ram-4-gb-memory-renault-showroom-ID1qBfD7.ht...
मेने इस आदमी की पालम दिल्ली पुलिश थाने में वे पालम साइबर क्राइम में भी शिकायत दर्ज कराई है जिसकी कॉपी व कुछ स्क्रीन शाट भी आपके पास भेज रहा हु जिससे आपको यह फ्रॉड पकड़ने सहायता मिलेगी
श्रीमान जी आपसे अनुरोध है कि आप क्रपया करके मेरी इस ऑनलाइन फ्राड वाली समश्या का समाधान कराएँ में आपका अती धन्यवदी हूँगा मेरे से उस फोन पर कांटेक्ट करना [protected] यह मेरे पापा का फोन नम्बर है क्योंकि मे हमेशा अपने पास फोन नहीं रख सकता में डिफेंस में सर्विस करता हूँ
प्रार्थी
विजय कौशिक
अड्र्स ...Permanent
VPO Dehri
Th.Kharkhoda
Distt.Sonipat
Haryana 131402

मोबाइल नम्बर [protected]
+11 photos
Jan 16, 2019
Complaint marked as Resolved 
My email id [email protected] Mobile no.9034561017 9034561018
Verified Support
Jan 16, 2019
OLX India Customer Care's response
Dear Vijay,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX
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    S
    Sk938
    from Robertsganj, Uttar Pradesh
    Jan 15, 2019
    Resolved
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    My name is Ravi kant saroj and I want to by a honda activa on OLX. There is a person posted a honda activa for sell. This person using fake id for sell. He demands to me 2000 Rs. For delivery charges and when I transferred the money then he send me a fake receipt of army parcel booking and told me that it will be delivered in 12 hours. But the delivery is not done. And he sends some id's of Mr. Sahil.
    +4 photos
    Feb 17, 2019
    Complaint marked as Resolved 
    Verified Support
    Jan 16, 2019
    OLX India Customer Care's response
    Dear Ravi,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

    - Your registered phone number on OLX.

    - Ad id through which you have contacted the seller.

    - Chat/message history with the seller.

    - Contact number/email address of the seller.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX
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      8
      8552066787
      from Lucknow, Uttar Pradesh
      Jan 14, 2019
      Resolved
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      Address: 221204
      Website: Govindjaiswal.gj86@gmail

      My name is Govind . I am see one mobile in olx. I am like to buy that mobile Apple . That men tell me the final rate 15000. I am like to buy. That men send me the id proofs of indian army. Pictures of the phone.. After he send the bill paper on my what's app.i paid him 15500. After a day cooriyar boy call to me tell me u cooriyar is ur nearest place u send me 5000 delivery+insurance among those 4000 will be return when delivery completed.i paid him too.l.. No parcel come to me i am fully crying please. Final i am lose the 20500 rupees.mo.honour no..[protected].
      Courier boy no..[protected](no abhi bhi chalu hai)
      +3 photos
      Feb 16, 2019
      Complaint marked as Resolved 
      Verified Support
      Jan 15, 2019
      OLX India Customer Care's response
      Dear Govind,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

      Thank you for contacting OLX!

      Team OLX
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        G
        Gouthamsp
        from Virarajendrapet, Karnataka
        Jan 14, 2019
        Resolved
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        Address: Mandya, Karnataka, 571401

        Https://www.olx.in/item/2018-tvs-apache-rtr-16000-kms-ID1qFvsN.html

        Above add i am view in olx app and i make a call to seller and go to seller place but he is tell that he is a army jawan he can't able to come outside the airport and some story and made a 40000 rupees transfer to. His paytm account but he is not pick my call after transferring please help me olx
        Number [protected]
        Feb 15, 2019
        Complaint marked as Resolved 
        Verified Support
        Jan 15, 2019
        OLX India Customer Care's response
        Dear Gouthamsp,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Addressing your concern is our priority and we will always give you the best possible service. However, would request you to please share payment proof of the same with us on our email address i.e. [protected]@olx.in.

        Thank you for contacting OLX!

        Team OLX
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          A
          amitkumarjha88
          from Kolkata, West Bengal
          Jan 12, 2019
          Resolved
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          Address: Kolkata, West Bengal, 700156
          Website: www.olx.in

          I am wondering why my account with email id [protected]@yahoo.com has been deactivated. I was about to browse and realised my account has been banned. That shows the sorry state of affairs of such firms which spends lavishly on marketing and ads.
          Moreover there has been no communication whatsoever from their side regarding any issue that either of the party ever encountered.
          Feb 17, 2019
          Complaint marked as Resolved 
          Verified Support
          Jan 14, 2019
          OLX India Customer Care's response
          Dear Amit,

          We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in and you will be provided with immediate assistance.

          Thanks,
          Team OLX
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            A
            Aashish_Ratnani
            from Pune, Maharashtra
            Jan 12, 2019
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411023
            Website: www.OLX.in

            This complaint is same as it was recorded in past that cisf person shrikant want to sell his honda activa moped for 25k and ask for 2200 token money to deposit in paytm account or via debit card and dupe person. I am victim of this scam. There are multiple advertisement on olx for honda activa with registration number mh 12 fe 9009 which is actually registered in the name of shrikant dhumal
            +6 photos
            Feb 21, 2019
            Complaint marked as Resolved 
            Verified Support
            Jan 14, 2019
            OLX India Customer Care's response
            Dear Aashish,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!

            Thanks,
            Team OLX
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              S
              Shama Mittal
              from Mumbai, Maharashtra
              Jan 12, 2019
              Resolved
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              Address: 122002
              Website: www.olx.in

              I have purchased a pack from olx and then pposted my advertisement. Later on olx removed the add mentioned that you need to change the content. I changed the content and reuploaded the adv. Again it was removed.

              Now they are saying i can not put add in this category-

              I paid 999+149+149+149+149, i have not received any refumd for 999 and they are saying you can post adv in other category.

              Services are taken by me for my business and contact number regostered with them is [protected], director. [protected]@gmail.com
              Feb 20, 2019
              Complaint marked as Resolved 
              Verified Support
              Jan 14, 2019
              OLX India Customer Care's response
              Dear Shama,

              We sincerely apologize for the inconvenience caused. In order to know the reason for ad deletion, we request you to contact us at [protected]@olx.in and our team will be happy to assist you.

              Thanks,
              Team OLX
              My 2 limit for month on sales has over. I have paid 199 rs through google pay for activation. But my selling ad is not getting uploaded.

              cheated by olx - payment taken ad not posted - Comment #3323641 - Image #0
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                D
                Deepak kumar Dk
                from Lucknow, Uttar Pradesh
                Jan 12, 2019
                Resolved
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                Address: Muzaffarnagar, Uttar Pradesh, 251315
                Website: Olx seller fraud indain army

                Indian army bta kr olx pr fraud ho rh h. Vikas patel naam (Indian army) btakr phone sell kr rh h redmi note 6 pro 1 month use 7000₹ m deal hui. Usne apna proof bhi diya aur bola ki bharat maa ki rksha krte h kisi ke sath dhokha thodi na krege..
                1750₹ ka reg charge liye aur btya sham ko tumhra parcel aa jaega aur baki payments cash on delivery de dena!
                Sham m parcel wale ki call aati h ki sir apka percal aa gya h
                Lekin ek problems h apne pura payment nhi kiya h isliye system m reddot aa rh ab ap vikas se bt kr lijiye
                Vikas bolta h ki ap baki payments clear kr do aur wo banda apka percal de dega mene uski 7000₹ ka paytm kr diya paytm lene ki 10min m bola ki ap ko jo time diya gya tha wo over ho gya h ab apko 5150₹ ka renival krna hoga jo ki 5100₹ ka cash wpas mil jaega..
                Lekin mene usko nhi diya mughe thoda let pta chla ki ye fraud h but mere 7k le liye
                Indian army ke naam pr fraud krne walo pr action liya jana chiye wrna ye hamre indian army ka naam bewzh hi badnaam kr dege...
                +4 photos
                Feb 16, 2019
                Complaint marked as Resolved 
                Verified Support
                Jan 14, 2019
                OLX India Customer Care's response
                Dear Deepak,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                - Your registered phone number on OLX

                - Transaction receipt if any, in context to advance payment.

                - Ad id through which you have contacted the seller.

                - Chat/message history with the seller.

                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
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                  M
                  ManeeshaH
                  from Palackattumala, Kerala
                  Jan 12, 2019
                  Resolved
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                  Resolved

                  I made payment for career launcher books from a person called indresh mishra. A payment of rs. 1500 was made on 20th december. The seller wanted the payment urgently but stopped responding after making the payment. He doesn't pick up my calls or respond to my messages. As far as i understood he is associated to an organization called bookkar.

                  His phone number: [protected]
                  I have his bank account details as well.
                  Feb 23, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 14, 2019
                  OLX India Customer Care's response
                  Dear Maneesha,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  Addressing your concern is our priority and we will always give you the best possible service. For further details, request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                  Thank you for contacting OLX!

                  Team OLX
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                    H
                    harishn740
                    from Bilaspur, Chhattisgarh
                    Jan 11, 2019
                    Resolved
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                    Resolved

                    I am feeling very sad to tell me that i have cheated the cheaters in the house and they also cheat me a lot of money. Because i found it all true i could not understand and i was quick to finish the deal. Please somebody guide me.
                    Also i have their phone numbers and all the proofs.
                    +[protected] this is the number through which he had a deal.
                    I also have a photo that he gave for his identity proof
                    Mar 17, 2019
                    Complaint marked as Resolved 
                    Jan 11, 2019
                    Updated by harishn740
                    I had made a laptop advertisement in which I lost 1, 25, 000 rupees in the deal. This may have been a lie, but this is true because the foreign bank's terms and conditions make excuses. I have more times screenshots of payment.

                    Verified Support
                    Feb 14, 2019
                    OLX India Customer Care's response
                    Dear Harishn,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX
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                      S
                      Su12345
                      from Pune, Maharashtra
                      Jan 9, 2019
                      Resolved
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                      Resolved

                      Address: Nagpur, Maharashtra, 440001
                      Website: www.olx.com and www.overnitenet.com

                      Sahil is the army candidate from nagpur whose advt on olx of mobile phone redmi note 4 whose price is 5500 rs in olx and i deal with 4200rs.the sahil is firstly said me to send 2000rs for parcel arrived by paytm [protected] i pay money after next day the courier boy call me and said to pay 3100rs for security fund and said "if you not pay this u didn't get parcel" then i pay money.i asked him resone he said " it is only security fund which is refund when you get parcel And mode of refund in cash" then i pay money 3100.after some time courier boy called me and he said " you should pay first 3000rs and 2 minute pay 100rs not directly 3100.then i asked him to refund first 3100rs he said"no it will not refund if you pay 3000rs + 100rs then we give you cash of amount 6200 directly after parcel you get".i called sahil kumar he said "it is process of army courier company. I know it is fraud then me and my friends go to courier center of chandrapur and told him all story courier manager said " in our company this policy is not available and said it is a fraud. If we asked him where is your location he said "it is our policy we didn't show or say our location to customer ".Then we goes to police station and said her all story police station police said they didn't catch him.
                      Sahil kumar[protected]
                      Courier boy[protected]
                      Plz Olx you should accept only verified customer in olx not fraud like sahil kumar
                      +11 photos
                      +1 videos
                      Feb 14, 2019
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 14, 2019
                      OLX India Customer Care's response
                      Dear OLX user,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Addressing your concern is our priority and we will always give you the best possible service. For further details, request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                      Thank you for contacting OLX!

                      Team OLX
                      hello, I've just put up a complain, I think some of the scammers are all same to one person, the person who scams me sends me these videos too. mine are SANJAY SINGH AND SRIKHANT SINGH . Is ur problem solved??
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                        V
                        Venkat Rajaneni
                        from New Delhi, Delhi
                        Jan 9, 2019
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500001
                        Website: www.olx.in

                        This is venu madhav from hyderabad, jan 7th 2019 i brought one package from olx called 10 feature add posting with the cost of 5499 rs. After this i start posting the adds as per my package 10 adds. Olx allow me only one add and for the remaining 9 adds asking for buy one more package limit increase package, which is not mentioned while buying first package 10 adds feature add posting. This is really a cheating the customer and all ready 3 days gone only one add is live.
                        Talked to olx customers and they are delaying the replies and they are saying need to buy limit increase package.
                        +2 photos
                        Feb 14, 2019
                        Complaint marked as Resolved 
                        Jan 09, 2019
                        Updated by Venkat Rajaneni
                        I have attached screenshots of my account while buying the package and after buying

                        Verified Support
                        Jan 14, 2019
                        OLX India Customer Care's response
                        Dear Venu,

                        We are extremely apologetic for the disheartening experience you had. Please share detailed information on [protected]@olx.in so that we can understand it better and help you regarding the same. Alternatively, you can call us on[protected].

                        Thanks,
                        Team OLX
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                          O
                          Omkar Arade
                          from Morjim, Goa
                          Jan 8, 2019
                          Resolved
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                          Resolved

                          I found an ad for gate study material on olx and i contacted the person. The deal was for 2500rs, but he wanted to prepayment, so i told him i will send him 800rs and then remaining amount after i receive the books. Now after payment he has been avoiding my calls since then. I understand 800rs is small. But the feeling of being cheated and knowing that you cannot do anything feels horrible. I hope olx intervenes, his name is sachin singh (Yash singh on olx), i have his bank account details and his number. Olx is a site of good utility, but if it does not intervene in fraud, there is little or no meaning in the service.
                          Jan 10, 2019
                          Complaint marked as Resolved 
                          I called him. His mobile no. Are as 7905005239 9026450882 And his account details are as BANK OF BARODA A/C NO. 31880100001214 NAME-ARUN KUMAR IFSC-BARB0JANKIP (fifth digit is zero) I am also reported on his adverties on olx about it. Plx resolve it and take some action.
                          Verified Support
                          Jan 14, 2019
                          OLX India Customer Care's response
                          Dear Omkar,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Addressing your concern is our priority and we will always give you the best possible service.For further information, request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                          Thank you for contacting OLX!
                          Sir mere saath fraud hua h mujh mobile purchase krna tha to coustemr ne 15000 ka frood kiya or mobile bhi nahi deya plz help me

                          someone cheated me on olx - Comment #3319561 - Image #0
                          someone cheated me on olx - Comment #3319561 - Image #1
                          Choudhary Monu Malik's reply, Jan 9, 2019
                          Ye user he jisne mobile sale krne ke bhane 15000 ka frood kiye or mere ptym account se Rs Nikal liye plz help me sir
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                            V
                            Venkey Jasthi
                            from Ponnampet, Karnataka
                            Jan 8, 2019
                            Resolved
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                            Address: 562110
                            Website: Olx

                            Dear sir
                            Myself Raju I saw a ads on olx one plus 6mobile . I spoke with the person name was Suresh Indian army .deal with 18000 I have send the money by paytm in name of firodo's aftr that courier person name Pream kaga indian army call me told me to pay the amount of rs.3150+3150. Total i paid amount 6300. Then I rejected the product and ask them for money. they told that to send paytm number and password. And he will login in his mobile and he will do the process of adding money to paytm balance.Kindlyuest to indian army to take action on this fake indian army making fool to all people. Taking indian army name n making fool. I have paytm statement also.
                            Suresh indian army
                            S/o subarayudu
                            H. No :-28/1/115 Srinivas nagar 3rd Street my padu gate Nellore
                            Mobile no - [protected]
                            Delivery boy :-
                            Pream kaga bhojariya
                            Mobile no[protected]
                            +8 photos
                            Feb 17, 2019
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 14, 2019
                            OLX India Customer Care's response
                            Dear Venkey,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                            Thank you for contacting OLX!
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                              J
                              Jay ghodasra
                              from Ahmedabad, Gujarat
                              Jan 7, 2019
                              Resolved
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                              Resolved

                              Address: Rajkot, Gujarat, 360001

                              I have give first 3000 as per first instalment and then he give me a recipite of army postal service and then on second day he ask for half amount so give him 5000 and then ask for fully 8000 payment as per half payment rule so i have totally paid 8000 and not give last 8000 rs. I have lost my 8000 rs from person name ajay yadav and courrier man manjeet.
                              Aur bol rhe the jb tk aap pura half ny kroge aapko mobile ny milega.
                              +9 photos
                              Feb 16, 2019
                              Complaint marked as Resolved 
                              Jan 09, 2019
                              Updated by Jay ghodasra
                              [protected].[protected].[protected] this 3 no belongs to that fraund people.
                              Verified Support
                              Jan 14, 2019
                              OLX India Customer Care's response
                              Dear Jay,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs. Request you to please contact us at [protected]@olx.in.

                              - Your registered phone number on OLX

                              - Ad id through which you have contacted the seller.

                              - Chat/message history with the seller.

                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
                              I bought a mobile power bank from OLX user on Sunday (30th Dec), which is not working once I try to recharge my mobile and the user is not picking my phone. Please block this user (Zubair Khan) to prevent selling fradulant items in OLX. The guy who sold me the item was very suspicious.
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                                S
                                santosh nirankari
                                from Pune, Maharashtra
                                Jan 7, 2019
                                Resolved
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                                Resolved

                                Address: 411017
                                Website: olx

                                Dear sir/madam,

                                I am owner of divine business concultany, maine aapki company se april 2018 me add package purchase kiya tha, jiski valedity compny ki tarf 9 month ki thi aur dec 2018.
                                December 25th ke baad mera packaje active nahi ho raha ahi aur na hi aapka excutive dipender roy[protected] mobile call recive kar raha hai.
                                25 th december se meri 8/10 add hi active hai aur 38 add inactive, its on record.
                                Apki company se muje koi support nahi mil raha na hi company ka koi excutive mujse contact kar raha hai, ki mera account kyon band hai?
                                Feb 16, 2019
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 14, 2019
                                OLX India Customer Care's response
                                Dear Santosh,

                                We are extremely apologetic for the disheartening experience you had. Please share detailed feedback on [protected]@olx.in so that we can understand it better and help you regarding the same. Alternatively, you can call us on[protected].

                                Thanks,
                                Team OLX
                                Sir has taken 10000 from me for vivo y83 pro all proof I have sir plz lookout for it I am student bro from very poor family I collected money by very small small amount sir have a lookout as I'm dreepesed with this incident happened he is using Indian army in very wrong way
                                Taken 9660 from for vivo y83 pro and cheated now also asking for more money
                                N not given any answer saying other parsul company is asking for more money plz sir do something sir
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                                  K
                                  kaushik yelgure
                                  from Nagpur, Maharashtra
                                  Jan 5, 2019
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra, 440024
                                  Website: olx

                                  This man advertised to sell his mobile phones. Against his ad for honor 32gb, i contacted him on the phone. He posed as an army personnel and requested me first payment to pay 1500/-by paytm because he required money very urgently because he said me some her family in hospital so transfer money fast. He has taken entire price of rs11000/- but he is not supplying me with the item he had advertised in olx.in.
                                  I helped him as a mark of respect for the army personnel, as he sent me aadhar card and cisf card.
                                  I, though the good offices of olx want my money back his contact no[protected] paytm no[protected]
                                  Feb 15, 2019
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 14, 2019
                                  OLX India Customer Care's response
                                  Dear Mr.Kaushik,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                                  Thank you for contacting OLX!

                                  Team OLX
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                                    M
                                    Mandeep54325
                                    from Delhi, Delhi
                                    Jan 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110007
                                    Website: Olx.com

                                    Selling mobile on olx one plus 6 saying it cost 40000...after discount through csd canteen costing 32000...he is selling phone at 16000 ...deal is done...showing fake army card ...army canteen card ...and adhaar card...as id proof...said he is on dusty is is not able to come if you pay he will courier you...shown a fake courier slip which i believed to be true..i got caught in the trap he never delivered the parcel and again asked for money saying to pay full before delivering the product..i have already lost 25000 rupees..plz take strict action against olx for not able to stop fake advertisement ...ask olx to put notification about these army fraud.this is scam of more than 1 crore ..more than 10000 people got harmed from it...lost there valuable money...pleases resolve the issue as possible .
                                    Thankyou
                                    +2 photos
                                    Feb 14, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 14, 2019
                                    OLX India Customer Care's response
                                    Dear Mandeep,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                    - Your registered phone number on OLX.

                                    - Transaction receipt if any, in context to advance payment.

                                    - Ad id through which you have contacted the seller.

                                    - Chat/message history with the seller.

                                    - Contact number/email address of the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX
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                                      R
                                      Raj Vineeth
                                      from Rajahmundry, Andhra Pradesh
                                      Jan 4, 2019
                                      Resolved
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                                      Resolved

                                      Address: 533103
                                      Website: pacific marine credit union

                                      I've placed an add on olx which includes sony handycam, an olx user asked my whatsapp number to buy it and i gave the number, then he started texting
                                      And we made a deal that he lives in usa but he wants the handycam to be shipped to jaipur (Rajasthan) to his uncle's wife. I did the shipment through dtdc and he sent me a mail from his bank pacific marine credit union, mentioning that if i show the tracking id the fund will be release and it is 4650rs, afterwards i sent them and i got another mail that transactions cannot be made below 10, 000 so you must pay the remaining 5350 rs and the buyer will transfer you total 10, 000 and i sent 5000 to his uncle's indian account who lives in jaipur, and he is not responding now.
                                      +3 photos
                                      Feb 14, 2019
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 14, 2019
                                      OLX India Customer Care's response
                                      Dear Raj,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                      - Your registered phone number on OLX.

                                      - Ad id through which you have contacted the seller.

                                      - Chat/message history with the seller.

                                      - Contact number/email address of the seller.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Awaiting reply from you!

                                      Thanks,
                                      Team OLX
                                      That sir, any Fraud person form Nainital Uttarakhand are selling my bolero vide id No [protected]. he has been collected more than 20, 0000/- from various person as advance . please delete the Add and take strict action against him.

                                      lost my money by selling an item and my remaining money - Comment #3316693 - Image #0
                                      lost my money by selling an item and my remaining money - Comment #3316693 - Image #1
                                      Muje call karke bola ki 3000 paise pahile dedo aur delivery aaye gi tab baki 3000 dedo aur abhi bol rahe hai ki paise o 3000 bhi bharo aur delivery boy ko gmail. Jayega aur o ladka delivery dega.

                                      lost my money by selling an item and my remaining money - Comment #3316869 - Image #0
                                      lost my money by selling an item and my remaining money - Comment #3316869 - Image #1
                                      lost my money by selling an item and my remaining money - Comment #3316869 - Image #2
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                                        K
                                        khairnar yash
                                        from Savantvadi, Maharashtra
                                        Jan 2, 2019
                                        Resolved
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                                        Resolved

                                        Address: Nashik, Maharashtra, 423301
                                        Website: Olx.com

                                        I m yash from maharashtra, three days before I've seen an add i contact that person, he said he was from indian army and will courier phone on my address later he send me bills of courier and told to pay half of money after a day they call me and tell your parcel is at your town and told me to pay full amount so I pay 9 thousand ...Later they told me to pay security tax as it will refund i then pay 6500 two times and other 12500 one time later they told me to pay 7500 ...Later the phone calls where blocked by them ...Need help almost lost everything
                                        +1 photos
                                        Feb 14, 2019
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 14, 2019
                                        OLX India Customer Care's response
                                        Dear Yash,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                        - Your registered phone number on OLX.

                                        - Transaction receipt if any, in context to advance payment.

                                        - Ad id through which you have contacted the seller.

                                        - Contact number/email address of the seller.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Awaiting reply from you!

                                        Thanks,
                                        Team OLX
                                        Sir i was looking a car for my use then i saw a car on olx hyundai gj17n5634 he told me he is army man jaikishan from jaipur he send me his army card told me sent car by transport i trust him becos he tokd me he is army man and i sent him 37000 rupee olz help me sir i am very vart upset i have him no [protected]
                                        [protected] plz help me
                                        Parvez.ahmed12334's reply, Dec 28, 2018
                                        Sir plz find this person he cheat a lot of person i give you him no plz track him and refund aour amount
                                        Whenever i am going to login with my email id then showing me the error invalid value please help i am facing this problem since 2 years ago.
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