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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
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OLX India reviews & complaints page 151

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S
Shri Krishna Agriculturist
from Bareilly, Uttar Pradesh
Dec 13, 2018
Resolved
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Resolved

Sir, i was looking for a laptop macbook there is an ad given on olx apple laptop 8gb ram 128 ssd in meerut cantt residential area. I had called on the number that was given in that ad.
He tell me his name mandeep from indian army and told that his brother purchased that laptop and now he is admitted so this time he is selling it and laptop is only 7 months old all the accessories and bill is available. When i asked him for the details he send me the bill named amandeep singh vihar east delhi and laptop pics nd confirmed the deal in 25000.
I asked him for how to payment. He said that he will courier at that time 5000 rs shoud be paid. Next day he send me pic of army post office tonk road jaipur and also his id card and aadhar nd maasage me two numbers of courier boy and courier office.
Next days he asked me transfer 5000 rs that there is an operation so he required in emergency.
Next day i was recieved call from the number which he given and aksed for delivery that i should have to pay all the remaining balance than only the parcel will be delivered because it is the policy of company. When i paid him then he asked 5100rs after some of the time left that you had not cleared your deal thats by your parcel delivery is stopped and said you have to pay 5100 rs to curior company and 5000 rs will be returned to you at delivery. I was refused for that than he said that your parcel will not be delivered. I had again paid. But till now i had not get my parcel. When i asked for my money to manjeet who was dealer of the product. He is not picking the phone and not responding.
I am very frustrating now. Please do needful for the same and help me to get my money returned.
Otherwise no one will faith on the website only and only due to some frauds.
I have all the details regarding it and attached the photo of search results and the photos he send to me for confirmation also his id card photo is attached which he send to me.
Dec 21, 2018
Complaint marked as Resolved 
I had not recieved any call from olx and none of my money is refunded to me. Please clarify it with company
Dec 21, 2018
Updated by Shri Krishna Agriculturist
Sir there is no response I had get from company. My mob no is [protected]
And no call I had recieved from olx
Dec 21, 2018
Updated by Shri Krishna Agriculturist
Herewith I had attached the conversation screenshot had done on whatsapp.
Please do needful. And call me at [protected]

Verified Support
Jan 15, 2019
OLX India Customer Care's response
Dear Krishna,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX
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    I
    IamManish
    from Kolkata, West Bengal
    Dec 13, 2018
    Resolved
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    Resolved

    Website: OLX

    An olx seller was selling one plus 6 phone which i purchased from him.. I sent the money through paytm and he said he will ship the product through army postal service. He sent his id card for assurance. Next day some guy pretending to be courier boy called up saying that the paper work is incomplete ftom seller's end and i need to pay 8500 more as it is a time bound shipment. I paid the amount by paytm. Then again he said that the time has lapsed and i need to pay 17000 now in order to receive the courier. I paid it again. The money got debited from my account but the seller said that he hadn't received it. I had to send 17000 again. But after that i didn't receive the package. Neither the courier boy nor the seller was picking up the phone. After searching on google i discovered that the person has done this fraud with many other people by providing the same id card and pretending to be an army personnel. I have paid 16000 for phone. Then 8500+17000+17000 again when the courier boy insisted to pay in order to receive the parcel. Now i don't have the phone or my money. Please help me with this issue. Thanks
    Feb 25, 2019
    Complaint marked as Resolved 
    Verified Support
    Jan 15, 2019
    OLX India Customer Care's response
    Dear Manish,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

    - Your registered phone number on OLX.

    - Transaction receipt if any, in context to advance payment.

    - Ad id through which you have contacted the seller.

    - Chat/message history with the seller.

    - Contact number/email address of the seller.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX
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      N
      Nitin chahal
      from Rampur, Uttar Pradesh
      Dec 12, 2018
      Resolved
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      Resolved

      Address: Ghaziabad, Uttar Pradesh, 201204
      Website: Olx india

      A man henry martin who was telling nigerian himself that he contacted me on olx to buy the phone. Then he asked for my whatsapp number. I talked to him and got deal done. And he said that i'll put money in your account right now within a day or two and then he said on the fourth fifth day thats a mail is on your mail id check it and go post office to shipped the item and after that send me the photo of tracking number and then he said that after that you will receive your money in your bank account.
      Olx should take strict action against it
      Feb 17, 2019
      Complaint marked as Resolved 
      Verified Support
      Jan 15, 2019
      OLX India Customer Care's response
      Dear Nitin,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

      - Your registered phone number on OLX.

      - Ad id through which you have contacted the seller.

      - Contact number/email address of the seller

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Awaiting reply from you!

      Thanks,
      Team OLX
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        M
        Manju Ron
        from Bengaluru, Karnataka
        Dec 12, 2018
        Resolved
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        Resolved

        Address: 560103

        I bought a hard disk from unknown olx user with Ad ID: [protected] which turned out to be defective. The user refused test it saying that he can't allow strangers in his house so we met up at some place and i bought the hard disk.He assured me that its 100% working and it was in warranty and didn't agree for negotiation too so i had to give in 1000rs for a defective hard disk. He also lied to me that he owns a store and he will send the address once i bought the hard disk but as soon as i bought it he blocked me from whatsapp, calls and any kind of communication. He just cuts the call if i call him from any other number. Please help me 1000 bucks means alot to me.

        I am unable to attach whats app chat so i am copy and pasting the chat and attaching photos that was sent.
        2/4/18, 5:27 PM - Messages to this chat and calls are now secured with end-to-end encryption. Tap for more info.
        12/4/18, 5:27 PM - ‪+[protected]‬: IMG[protected]WA0000.jpg (file attached)
        12/4/18, 7:53 PM - Manju: Marathahalli Village
        Marathahalli, Bengaluru, Karnataka 560037
        https://goo.gl/maps/8C5A2yeNxt22
        12/4/18, 10:11 PM - Manju: IMG[protected]WA0002.jpg (file attached)
        12/4/18, 10:20 PM - Manju: IMG[protected]WA0009.jpg (file attached)
        12/4/18, 10:28 PM - ‪+[protected]‬: No sir
        12/4/18, 10:28 PM - ‪+[protected]‬: What do
        12/4/18, 10:36 PM - Manju: Will you please receive my call
        12/4/18, 11:05 PM - Manju: Please help me sir I am a student and I need this hard disk for study purpose and 1000rs is my whole month saving
        Dec 12, 2018
        Complaint marked as Resolved 
        Mistake
        Verified Support
        Jan 15, 2019
        OLX India Customer Care's response
        Dear Manju,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

        Thank you for contacting OLX!

        Team OLX
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          S
          Samudrala Prasad
          from Hyderabad, Telangana
          Dec 12, 2018
          Resolved
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          Address: Rangareddy, Andhra Pradesh, 500070

          Initially he(Ravi Kumar Prajapat - Amry Sipai - his profile ID card has details) said that couriered phone from Shamshabad. Later another person called me and said that he is Army dispatch person reaching my delivery location. Asked me to initially deposit 5150 to office Paytm account. When I did, called and said that you did wrong payment.Correct mode of payment is like 5000 and 150. I did payment. He said during delivery he will give cash of payment I did previously. Then again he called me and becoming serious. Saying that you did payment time crossed 8PM and order got BEND. If you want to recover totally you should send 15460/- to recover even previous amount

          I said I will not pay. He said - If you don't pay, your phone and money will not be delivered and I will go back to office and he is threatening me that he will make call from higher officials and they will see you. Then you should go to Mumbai to collect.

          again he called me and repeating same thing that I did wrong payment which is not 1 transaction. It should be 2 transaction. By this time I already lost around 78K. Now he is asking me to give 12000/-, if not he will not deliver phone and cash. Moreover he will make call with his higher officials. I am really worried and he is threatening me.

          Please someone help me. I am going to L B Nagar, Cyber Crime Branch. I will share all mobile numbers in my compliant. If Olx people wants to help me in any way, I am ready to share those details.
          As my phone screen was broken completely, I though of purchasing phone at olx. But I was cheated and threatened.
          Today I am getting another spare phone to show my chat and responses and payment details to raise an FIR on these fraud people.

          I am very big example here. Please do not trust for any offers. No one is fool to sell products at lower price when others are selling at higher prices.

          Please someone help me. Those people are still responding on these numbers. If I call they are threatening me that they will make call fro their higher officials and will see me and will keep me in trouble.
          Feb 27, 2019
          Complaint marked as Resolved 
          Verified Support
          Jan 15, 2019
          OLX India Customer Care's response
          Dear Samudrala,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

          - Your registered phone number on OLX.

          - Transaction receipt if any, in context to advance payment.

          - Ad id through which you have contacted the seller.

          - Chat/message history with the seller.

          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
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            সৌরভ কুমার মান্না
            from Mumbai, Maharashtra
            Dec 11, 2018
            Resolved
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            Resolved

            Address: 401107
            Website: OLX India

            Dear Team,
            this is to inform you that a person selling product on a website OLX telling that he is an Indian Army officer and he is doing fraud from more than 2 year in the name of an Indian Army officer.I have all the detail about that and i am sending Pic
            please look this and you can contact me @ [protected] my name is Saurabh Kumar Manna.
            Feb 25, 2019
            Complaint marked as Resolved 
            Verified Support
            Jan 15, 2019
            OLX India Customer Care's response
            Dear Saurabh,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Your registered phone number on OLX.

            - Transaction receipt if any, in context to advance payment.

            - Ad id through which you have contacted the seller.

            - Chat/message history with the seller.

            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
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              G
              gowtham vinoth
              from Dhone, Andhra Pradesh
              Dec 10, 2018
              Resolved
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              Resolved

              I have booked car from olx. Mahindra xuv500 diesel 50000 kms 2015 year
              View ad id: [protected]

              He took 20000 rs advance. But he didn't delivered the car.

              I have lost 20000 rs due to olx. Please help me out.

              His phone number is [protected], [protected].

              Please block this kind of seller from olx and help me to get my money back
              Feb 19, 2019
              Complaint marked as Resolved 
              Verified Support
              Jan 15, 2019
              OLX India Customer Care's response
              Dear Gowtham,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

              Thank you for contacting OLX!

              Team OLX
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                H
                Haris MaDRoXx
                Dec 10, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110025

                I've sold my smartwatch to Shivam Shukla on olx for Rs.12, 520(including RS.520 for courier). The person ensured me that he will transfer the money to my account online however he transferred the money through NEFT which takes time(almost 24hrs) then after receiving the watch next day the person stopped the transfer of funds.
                We tried to contact him several times but he didn't respond back.
                The watch was also in solid condition. No harm was done whats so ever. Im uploading the watch condition along with the secured packing of the courier.
                We've also got his photo and address which I'm also uploading.

                Shivam Shukla
                12/1A, (Ground Floor)
                Central Park
                Jadavpur
                Kolkata-700032
                Cont. No. - [protected]
                Please take actions and help me to make him pay for my watch.
                Any information you need I will be giving you.
                Feb 19, 2019
                Complaint marked as Resolved 
                Verified Support
                Jan 15, 2019
                OLX India Customer Care's response
                Dear Harish,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, We have blocked the buyer's account as well as his number so that he cannot dupe any more buyers.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                Thank you for contacting OLX!

                Team OLX
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                  A
                  Abhijeet S Dhanashree
                  from Bengaluru, Karnataka
                  Dec 8, 2018
                  Resolved
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                  Resolved

                  Address: 5600037

                  Sir i have seen add in olx for tvs jupiter bike and i contact the seller he said i m from amry so need to pay full payment before delivery the bike respective address so i done full payment as deal was done for 28000. But product was still not received i have all telephoninc call record and payment receipt screen shots. Please let me help out from this situation
                  Feb 16, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 15, 2019
                  OLX India Customer Care's response
                  Dear Abhijeet,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                  Thank you for contacting OLX!

                  Team OLX
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                    R
                    Raghavendra R Raghuram
                    from Bengaluru, Karnataka
                    Dec 7, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560048

                    Hi i was frauded by a person named vikas patil he was selling a oneplus 6t phone and he told we can exchang a phone and continued to accept a money. He said he is an army officer and he accepted 96000 rs money. So please requesting u to take a look at this complaint and take necessary actions against him he posted a add of oneplus 6t in olx. Please take this seriously
                    Feb 16, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 15, 2019
                    OLX India Customer Care's response
                    Dear Raghavendra,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                    - Your registered phone number on OLX.

                    - Transaction receipt if any, in context to advance payment.

                    - Ad id through which you have contacted the seller.

                    - Chat/message history with the seller

                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX
                    I am getting much lower enquires for my piad advertisement ( [protected] ) than when It was posted as free listing

                    Kindly do the needful urgently

                    Sabu
                    bhai mere sath bi ho gya...even police failed to crack him
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                      S
                      Siddharth Thapa
                      from Delhi, Delhi
                      Dec 7, 2018
                      Resolved
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                      Resolved

                      Address: 110067

                      On 3rd december 2018 i posted an add to sell my ps4.. Few people contacted me but there is one olx user named as nakul (Not real name i guess) was ready to purchase for rs19500... And the very next day he said he will come to collect the item and i went to location and before seing the item that guy said i need insurance for this item and i cant give full cash to you but i will pay rs18000.. He said i cannot check the item so i cant give you full cash and he said keep humanity i will transfer after reaching home n all... So i agreed hearing his words as he was talking about humanity so he might be genuine... Today is 3rd day i am still waiting for him to transfer and he didnt answer the call nor reply to my messages...
                      You might face this guy as he said he do purchased things from olx mostly and people cheated him in past.. And he deleted his account in olx
                      His name as per he saud is parth sharma from ritala...
                      Feb 17, 2019
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 15, 2019
                      OLX India Customer Care's response
                      Dear Siddharth,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                      - Your registered phone number on OLX.

                      - Chat/message history with the Buyer.

                      - Contact number/email address of the buyer.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
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                        A
                        Amitsuman979
                        from Bengaluru, Karnataka
                        Dec 6, 2018
                        Resolved
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                        Resolved

                        Address: Moga, Punjab
                        Website: www.qualitymobilestore.com

                        So there was an ad on olx with whatsap number - [protected] giving drones for very cheap price. I did a mistake and dint find it out much about it and just sent the money to these ###. They say we take half money before the order and after recieving the product we ask you to send the money. I sent 2.5k and after that the guy started telling give the other money too it seems his fake boss is not releasing the order. I got it they are crook. I dint send money and requested then threatened to return my money and at last he blocked me. Its very hard money and i request people to dont go for these cheap offers and waste your money. Please check the reviews about it and then carry forward.
                        They told their company site as WWW.qualitymobilestore.com

                        I have got a bank account details and an adhar card pic too from them.
                        Feb 15, 2019
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 15, 2019
                        OLX India Customer Care's response
                        Dear Amit,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                        - Your registered phone number on OLX.

                        - Ad id through which you have contacted the seller.

                        - Contact number/email address of the seller.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
                        Verified Support
                        Jan 15, 2019
                        OLX India Customer Care's response
                        Dear Amit,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                        Thank you for contacting OLX!

                        Team OLX
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                          J
                          Jabbir Ameen
                          from Chitradurga, Karnataka
                          Dec 6, 2018
                          Resolved
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                          Resolved

                          Address: Chitradurga, Karnataka, 577501
                          Website: www.olx.in/item/this-is-mi-note-4-only-6-months-phone-with-good-ID1nLOiB.html

                          Dear Sir,

                          I am Ameen from chitradurga yesterday[protected] i purchased a redmi note 4 through your OLX, seller told it is just 4 months old mobile and he has bill with all --details i purchased for the above said price

                          today when i went to redmi service center as mobile is stuck with display problem, i come to know that the seller sold me the mobile which is 1.2 years old

                          help me in this regard

                          and make your olx software in such a way that if a person inputs Imei number it has to show the all details.

                          today i lost money and confidence but tomorrow some one else shouldnot
                          Feb 15, 2019
                          Complaint marked as Resolved 
                          Dec 06, 2018
                          Updated by Jabbir Ameen
                          please resolve

                          Verified Support
                          Jan 15, 2019
                          OLX India Customer Care's response
                          Dear Jabbir,

                          Thanks for sharing your concern with us.

                          We've shared your query to the concern team for quick resolution.

                          We are extremely apologetic for the disheartening experience you had. Please share detailed feedback on [protected]@olx.in so that we can understand it better and help you regarding the same. Alternatively, you can call us on[protected].

                          Thanks,
                          Team OLX
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                            S
                            sonjangid
                            from Jodhpur, Rajasthan
                            Dec 6, 2018
                            Resolved
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                            Resolved

                            Actually i was cheated yesterday by an army person (Mr. shrikant dubey) for rs 7000 also he not only cheated me but he cheated many peoples which i saw when i tried to lodge complaint against him online. The phone numbers they used to cheat e and others are as follows shrikant dubey ([protected]): his pytm no.[[protected]] Army courier man no. is : [[protected]] he came in contact through olx site where he published for selling his mobile phone, from there he contact me and asked me to first transfer rs 3000 to his paytm no. [[protected]], then again he told me to do payment of 3000 rs on same number for courier, then i got a call from army courier boy that your parcel arrived in kota and i have to pay rs 3000 than again he called that 3000 need to pay otherwise parcel will be returned and again. I got a call to pay 3000 and mobile will be delivered to me . Also to build faith he has shared his army id, aadhar id, photographs in army uniform of himself and 3 ~4 persons other and by seeing this one cannot disbelief. My only request you is to take immediate action on them as they are spoiling armies image and losing trust of civilians, also stop them in cheating others and i get my money back.
                            Feb 17, 2019
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 15, 2019
                            OLX India Customer Care's response
                            Dear Mr.Jangid,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                            Thank you for contacting OLX!

                            Team OLX
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                              Z
                              Zeeya Shaikh
                              from Pune, Maharashtra
                              Dec 5, 2018
                              Resolved
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                              Resolved

                              Website: Olx fraud

                              Hi this is to bring to your notice that I was cheated by the army person called sanjay Singh I had paid him 17000 via paytm he had shared all the documents(liqour card adhar card pan card) he had also shared his photo in service dress and photo of the military post office which I guess is fake. Here are his numbers [protected], [protected], [protected].

                              Request you take action on this guy as he is posting army base photo which maybe threat. Ea
                              Jan 15, 2019
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 07, 2018
                              OLX India Customer Care's response
                              Dear Zeeya,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                              And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                              Thank you for contacting OLX!

                              Thanks,
                              Team OLX
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                                R
                                runjeet
                                from Bengaluru, Karnataka
                                Dec 5, 2018
                                Resolved
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                                Resolved

                                Website: www.olx.in

                                They expect you to read all of the terms and conditions plus posting rules - the links for which are lost among all of the other text and images on the page. All it takes is one slip up like posting an ad for an item which is against their policy and your account will get banned - permanently! Yes permanently! That means you can no longer reactivate or create a new account using the same mobile number! How ridiculous! I understand that the company wants to be strict about the items being sold but you can warn the customer, notify the customer, remove the ad and let them carry on! But no, olx wants to ban you permanently! No consideration for buyers or sellers. I had potential buyers interested in my other ads. So what happens to them now? Come on olx, wake up!

                                On the plus side, the service is easy to use and i was getting good responses for my ads.
                                Jan 10, 2019
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 06, 2018
                                OLX India Customer Care's response
                                Dear Runjeet,

                                We are always here at your service. Please feel free to contact us at [protected]@olx.in, we will be glad to address your doubts/queries.

                                Thanks,
                                Team OLX
                                Dec 07, 2018
                                Updated by runjeet
                                Yeah I had already contacted your customer support on the phone. They were not able to help. It was only after exposing you on consumercomplaints that you took notice! How can you have a policy where you ban the user completely??? There is no clarity on your website, no warnings whatsoever yet one mistake and it's a complete ban! Wake up OLX and come back to the real world!
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                                  V
                                  Virendrasingh Solanki
                                  from Vadodara, Gujarat
                                  Dec 5, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat, 380005
                                  Website: www.olx.in

                                  Actually i was cheated yesterday by an army person (Mr. Sanjay singh) for rs 4622 also he not only cheated me but he cheated many peoples which i saw when i tried to lodge complaint against him online. The phone numbers they used to cheat e and others are as follows sanjay singh (Seller): [protected] mannatsingh (Army courier man): [protected] paytm numbers: 1. [protected] 2. [protected] he came in contact through olx site where he published for selling his mobile phone, from there he contact me and asked me to first transfer rs 500 to his paytm no. [protected], then again he told me to do payment of 500 rs on same number for courier, then i got a call from army courier boy (Minnatsingh) that your parcel arrived in vadodara and i have to pay rs 1511 than again he called that 2111 need to pay otherwise parcel will be returned and again. I got a call to pay 2100 more and mobile will be delivered to me but at this time i haven't send him money i had try to register complaint against him in sarkhej polis station but he has not done any inquiry by saying you have to register complain in chandkheda police station or crime branch.. Also to build faith he has shared his army id, pan card id, canteen id, aadhar id, photographs in army uniform of himself and 3 ~4 persons other and by seeing this one cannot disbelief. My only request you is to take immediate action on them as they are spoiling armies image and losing trust of civilians, also stop them in cheating others and i get my money back.
                                  Jan 15, 2019
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 06, 2018
                                  OLX India Customer Care's response
                                  Dear Virendra,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                  Thank you for contacting OLX!

                                  Thanks,
                                  Team OLX
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                                    P
                                    Pooja Hirpurkar
                                    from Nagpur, Maharashtra
                                    Dec 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra, 440036

                                    Hello sir,
                                    Nearly 45 days ago someone call me from olx and offer me a job in an hdfc bank and take my telephonic interview but after that they demand for money from me as a registration charge and i give them rs 750 which is refundable as they says that but they dont give me job and my money so please give me my money back i will give you a proof of giving money to that perticulat no.
                                    Jan 12, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 05, 2018
                                    OLX India Customer Care's response
                                    Dear Pooja,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    However, we would request you to please share more information with us on our email address [protected]@olx.in.

                                    - Your registered phone number on OLX.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX
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                                    3 other people found this review helpful
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                                      B
                                      Bommenna Srinivas
                                      from Hyderabad, Telangana
                                      Dec 3, 2018
                                      Resolved
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                                      Resolved

                                      This guy, cheated me last night 02 dec 2018, explained me saying army man in need of money, that is the reason i'm selling the phone, for sending courier they will charge 1500, so requested me to transfer 3000, but i transferred 2000 and after that i got a doubt by looking at the profile pic on whatsapp and the pics on the id cards which he sent are not matching, went and searched google with his name srikanth cisf, then came to know about this cheater, first time in my life got cheated by a person in disguise of army person. Guys pls be aware of this #, j don't know is there way we can get our money back?. Olx has to take an action and save genuine customers who are becoming victims of this fraud.
                                      Jan 12, 2019
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 05, 2018
                                      OLX India Customer Care's response
                                      Dear Srinivas,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                      - Your registered phone number on OLX.
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the seller.
                                      - Chat/message history with the seller.
                                      - Contact number/email address of the seller.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Awaiting reply from you!

                                      Thanks,
                                      Team OLX
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                                        L
                                        Leela Ram Royal
                                        from Hyderabad, Telangana
                                        Dec 3, 2018
                                        Resolved
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                                        Resolved

                                        Address: 517561

                                        An olx user cheated me on the name of selling one plus 6 by saying he is from indian army collected amount from paytm by the number[protected]Collected) total amount 29500 it all started in an phone call and whatsapp chat the amount i sent is the amount i collected from my savings and loan from my friends sir please take action on this type of cheaters and help me in recovery my money
                                        Jan 15, 2019
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Dec 06, 2018
                                        OLX India Customer Care's response
                                        Dear Leela,

                                        Thank you for sharing the concern with us.

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                        Thank you for contacting OLX!

                                        Thanks,
                                        Team OLX
                                        Helpful
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