OLX India Complaints & Reviews

May 16, 2017

Updated by Avisek Mukhopadhyay The seller is not at all answering my calls whenever I am calling him. Apart from that he has already blocked all my numbers. Furthermore when I am calling him from other numbers he is suddenly disconnecting the call while getting my name and place. I think there is some law to treat this fraud business dealers. My humble request at consumer forum to kindly have a look into the matter and take some strict action against him. Here is the contact details
SMART ELECTRONICS
Office: #4/1, 5th cross, Lalbagh road' Bangalore
Contact: [protected]-Prince Qureshi
[protected]-Shah Qureshi
[protected]-Shabaz client fridge

Apr 26, 2017

Updated by Jaiveer Sharma please provide me that person full name and his address so that i can take legal action against him

Apr 22, 2017

Updated by Abhishekj10 I have contacted your Support team since yesterday. The Prompt replies did not reflect a single intent to resolve the issue, nor the Request to a copy of my Account (Messages- interactions with buyers sellers / Favorites Listings) - hereby addressed as USER GENERATED CONTENT to which the USER has full rights to access.

Your BAN does not comply with the Constitution of the Indian republic, nor does it comply with Democratic principles. This is a serious Offense by OLX, much worse than the FASCIST, NAZI regimes as this BAN is done to OLX convenience.

I hereby post a separate Complaint in how OLX is Subtly Subverting the Rights of Individual Users and turns blind-eye to SPAM generators as they indirectly support OLX revenue generation.

Apr 22, 2017

Updated by Abhishekj10 Abhishek JAIN - User

USER ID Email - [protected]@gmail.com

I have already posted a Complaint against OLX which Banned my account without Prior Notice / Intimation & outright refusal to a Copy request of my Own generated Content. [ See complaint under the same USER ID as stated above, posted 21 April, 2017]

OLX INDIA has very Low Corporate Ethics & standards of Conduct. Any genuine USER, which exist as Fraction, as they get banned easily. They are a fraction, simply because majority of the Accounts generated are o[censored]nauthorized Brokers/ Posting AGENTS who have a Soft-Support of OLX INDIA, despite their illicit Unscrupulous activities.

As Most of the OLX Users may be aware that the OLX market Place is for genuine USERs (actual sellers & Buyers) and not for Posting Agents who are in most cases unauthorized to conduct business and definitely not in the way they deal with genuine Buyers.

For Instance if you search the Pre-owned CAR categories most Listings have been made by BROKERS and not actual owners which are incomplete and never receive prompt revertals and in most cases are duplicates or SPAM content.

This may not be objectionable in itself, however these unscrupulous elements with their sheer numbers subvert the actual buyers T&C and their rights (like meeting and discussion with owners of cars before finalizing is denied by these brokers who pose as dealers who have taken possession of the vehicle. This is one of the various shady and illegal activities which is indirectly supported by OLX INDIA.

One may think what OLX has got to do with it. Its simple MODUS OPERANDI. OLX is a platform or market place wherein, ideally, buyers & sellers meet and the perceived demand Supply dictates the Prices.

Now picture this- OLX is a free service option with bare minimum quality. The Brokers & Posting Agents create SPAM content or even products that are ridiculously high-priced with no factoring of actual depreciating assets valuation. These products never get sold but are recycled as ADs repeatedly. OLX ofcourse has knowledge of it as USERs regularly reported with Harassing ADs of such nature.

OLX conveniently turns a BLIND-EYE to these Reports and doesn't care much of the agony caused to actual buyers and also the seller whos product doesnt get sold. OLX does this and supports such SPAM content of brokers & posting agents even after being reported, simply because these ADs which are almost SPAM, generate revenue for OLX INDIA due to its viewership count like TRPs followed by TV channels. These Listing Pages have ADs of various companies which Pay OLX INDIA.

So, the bottomline is OLX India, is no where closer in its stated intent to ease Buying & selling. However by supporting these Brokers its only generating short term revenue & losing rapidly its genuine customer base.

I as an individual USER got banned for not complying to a rather questionable Clause Policy which OLX has. This ban happened instantly. However the Reports on these POSTING AGENTs goes conveniently unnoticed, or pretext of high volume traffic. they simply don't want to curb this menace as they get to earn on the sly.

Its also subverting the Users right to information and access to their own content. Their cheapness & lowly Ethics get mistaken for Pseudo-NAZI like behavior which is also confirmed.

OLX-Indias USER INTERFACE (UI, as its called) doesn't include a simple filter tool that can segregate INDIVIDUALS from BROKERS/ AGENTS which therefore confirms their subtle intent to support conveniently what suits their "Short-Term Cheap Indian corporate Greed" and betray genuine Users of their Time, Money, and efforts unquestionably.

Complaints such as these are again used by these Indian Corporates for their Feedback with no actual acknowledgement o[censored]ser or the source that brings to their notice.

(ALL email Exchanges and Report evidences I have which proves this as genuine Scamming practices of OLX INDIA. I invite all Users to report BROKERS and Flawed ADs which have ADs splashed on their pages. These ones never will get banned & as genuine Users you have been disrespected and left betrayed )

Apr 22, 2017

Updated by Abhishekj10 P.S --- A very important update to the Complaint above.

As stated complaint above, OLX India, has policy clause of intolerance to such POSTING AGENTS as they call it in their T&C's. However these are conveniently ignored wherein an individual's account gets banned swiftly. Wish they acted with the same swiftness & urgency when unscrupulous elements get reported. This seldom will happen as OLX India in itself is unscrupulous like its almost dead cousin - QUIKR.

May 02, 2017

Updated by Avisek Mukhopadhyay To update my complaint as discussed with the OLX customer care i am hereby raising once again the complaint against the "Smart Electronics". After launching the complaint the seller called me & agreed to come for the service but he came on 27th April 2017 (My initial complaint date is 20th April 2017) & told me to cancel the complaint & keeping his shop's reputation in mind i have flagged as resolved. However last Thursday he came at around 1:30 AM & within half an hour he said the fridge can't be repaired but he will replace the fridge by 1st of may as day time is required for him. Further i called him on 30th April 2017 & he confirmed that he will come on 1st May afternoon to evening time, but he did not arrive to my place. The whole day i was in home & tried continuously calling him but there was no reply.
Today morning when i called him at last he answered me in the afternoon saying some reason that he is nnot able to come. Then i asked him to refund but he said it is not at all possible.
I told him that the fridge is not at all working from the very first day & 250-300 times i have called him one by one he has given me some reason for not coming. Today after all this things i have asked him to refund he denied & i also told him that please refund the whole amount otherwise i will go to the police, he said don't threat me about police, i will not refund you, you can do anything you want very vulgarly he replied.
I earnest request to OLX if possible kindly take some necessary steps against him & try to refund me the amount i have paid.
Kindly find attached the bill he has given & his contact details too..

Shop Name: Smart Electronics,
Address: Office#4/1, 5th cross, Lalbagh Road, Bangalore
Mobile No: [protected] (Prince Qureshi) / [protected] (Shah Qureshi) / [protected] (Shabaz Client Fridge)Names as per truecaller.

May 13, 2017

Updated by Avisek Mukhopadhyay Further to continuation to the complaint i would like to update that the seller is a true fraudulent. As he committed to come on 7th May, but he didn't. After that he told me to remove the complaint after that only he will come for replacement. But till date daily he is saying tomorrow he will come, But actually he is lying to me. He has already blocked my all numbers so that i can't make a call to him. Whenever i am calling from different numbers he is answering and after few seconds he is disconnecting the call. Please block his account from the social buying & selling sites as these fraudulent people will never change them. He has already taken the whole amount from me. And he is not afraid of police too. Please take a necessary action against him. That is my earnest request.
I am giving his contact details once again:
Shop Name: Smart Electronics,
Address: Office#4/1, 5th cross, Lalbagh Road, Bangalore
Mobile No: [protected] (Prince Qureshi) / [protected] / [protected](Shah Qureshi) / [protected] (Shabaz Client Fridge)Names as per truecaller.