OLX India Complaints & Reviews

I have brought a iphone 6 128 from a person named arun. His discription was good and a neat phone. So i buyed the phone. When i went to the apple service centre it was damaged and the year of buying was on 2014 and he told he buyed 4 months back. I request you to take neccessary steps to get my money i gave to him. Thank you
My email id shameem. [protected]@gmail.com

Complain regarding customer
I had used olx and make purchase of iphone 5s from the seller over olx.. Our deal is done and i paid full money to him. He told me and show me that he is sending my courer from overnight express and he also give me the number of courier boy i talked with courier boy he told me the parcel will come by tomorrow and now its over3 days i didnt get my parcel..

What type of services you are giving

I am ethical hacker and cyber security and work for mumbai police.. If you guys dont take any action within 2 hours i am going to do complain over hight court..
I am very frustated regaring your services its a worst service ever i have achieve...
I want my refund by today before 5pm or i want my parcel... I[censored] guys dont take any strict action against him... I will see you at high court and i will complain over consumer forum also..
Contanct me ([protected]@gmail.com)

Before the hon’ble district consumer disputes redressal forum at bangalore.
In the matter of: claiming complete refund of price of the washing machine.

Aditya bhat,
Electronic city 1st phase,
Bangalore -560100

-vs.-

Mr. Qureshi
Smart electronics,
Office#4/1, 5th cross, lalbagh road, bangalore
Mobile no: [protected], [protected], [protected], [protected]

Memorandum of complaint under section 12 of the consumer protection act:

The complaint submits as follows:

1. Introduction:
The address of the complainant for the purpose of summons, notices etc. From this hon’ble forum is as stated above. The address of the opposite party for the similar purpose is as shown above in the cause title above.

2. Transaction
The complainant is the resident of the above said address. The complainant is a bachelor and staying with his 3 friends. The complainant had purchased a whirlpool top load washing machine (Model #: 123 nxt) from smart electronics through olx. The product was purchased on 24th april 2017. The washing machine was purchased at a cost of ₹ 5800. The washing machine was delivered around 1:30am on 25th april 2017. The demo for the product was not given as there was a water inlet issue, so we fixed it by paying ₹ 500 (Pipe and plumber charges).

3. Defect
Once the water inlet issue was fixed and we started washing machine, we came to know that, the machine was dysfunctional.

4. Rectification
As soon as the washing machine was rendered useless, a complaint was raised with smart electronics as they said at the time of purchase that, they provide one year warranty/door step service. They said they will come on 29th-april-2017. They didn’t turn up on that day. Right from 29th-april-2017 till today i. E. 15th-may-2017, daily me as well as my friends called smart electronics number several times. Initially they started giving some lame reply for not turning up. After sometime they stopped picking our calls.

5. Evidence
A. Purchase bill from smart electronics.
B. Whatsapp communication with the smart electronics.
C. Call details to multiple numbers of smart electronics.

I would request the hon’ble forum to request smart electronics to submit all the calls made by the complainant as an evidence.

6. Relief claimed
A. Direct the opposite party to fully refund the cost of the washing machine amounting to ₹ 5, 800 for the deficiency of service provided.
B. Direct the opposite party to refund fully ₹ 500, which the complainant incurred for fixing water inlet.
C. Direct the opposite party to pay an interest of 10% per annum for an amount of ₹ 6, 300 (Includes the cost of the washing machine and other charges incurred due to washing machine) from the date the washing machine was rendered useless till date of realization.
D. Direct the opposite party to pay a sum of ₹ 100 per day from the date the complaint was raised till the realization of relief. ₹ 100 being the amount per day required to wash a pair of cloth for 4 members.
E. Direct the party to pay as the hon’ble forum may feel appropriate for the torture, harassment and discomfort inflicted to us due to the poor service.
F. Direct the opposite party to pay the cost of the proceedings and grant such other reliefs as this hon’ble forum deems fit to grant/award in the circumstances of the case, in the interest of justice and equity.

Verification
I, aditya bhat, the complainant above named do hereby verify and declare that what is stated above are true and correct to the best of my knowledge, belief and information.
Aditya bhat.
Place: bangalore
Date: 15-may-2017

I bought a 2nd hand fridge yesterday, the owner named Rinku Khanna told me it's working fine but when I got it home, it's not working at all, when I called him he talked very rudely and said I have not guaranteed for the thing and when I said you bluffed me and believed you and he suddenly disconnected the call. Now he is not picking. I got this product from OlX and i thought Olx being an authentic site it will provide me with good product. But people are just using this platform to bluff innocent users. Please help.

Hi, I would like to informand complaint about the failure of OLX which I feel. Being a buyer if I like something to buy I used to message through chat option to seller as there is no option to directly call the seller from September onwards but due to some issue the seller is not responding instead of repeated messages of showing interest to buy the product, this way nor I am able to buy the given product and neither seller is able to sell his product. For example I liked a fridge and for same I messaged the seller that I am intrested in buying the fridge but since he is not responding from last 2 days I am not able to buy the fridge, this way olx is getting failed day by day and forcing me to quit the application and inform my sorrunding about the failure of the good application. I know that for security purpose olx is not displaying the seller number but this is the biggest drawback of application. As per my suggestion olx should interfare and contact the buyer and seller and then they can get the deal happened with the support of their agent by maintaining the privacy, olx can charge for same. I would request olx to support in my case aa seller is not responding to my messAges????
Thanks and regards
Padam Vasishta
Dissatisfied olx buyer...

Hi ! I am sahil i am regular user of olx but recently I bought a mobile phone from a ####### named akash he sold me mobile saying that mobile dont have any problems but all what he claimed was wrong I bought that phone and he said that it will take 15-20 min to start and left but since then mobile have not shown any moments, and he also switched of his phone so i am not able to contact him please help me am in so muchuch pain he thugged me.I beleived that olx is trustable but as this happened... I personally dont have good thoughts for olx... Plz help me getting through this and restore our faith in you...
Thank you,
Sahil

I bought a router yesterday, i told him that the router connect with mobile and he said i don't know so i test router in friend home.
The router can't connect with it so i call him to replace with money, he told me i cannot replace and i also tell him that i will do complaint about this. He told me do whatever. I went to this home. He can't walk out their home, also he can't receive my mobile phone. He didn't answer me. Shortly i call him at phone he didn't get my call or i blocked by him. So what i do now?
Please help me fastly.

Hi,
One of sellers on olx platform sold me fraud iphone 5s gold colour, just after one day the screen stopped working, has tried to reach seller, but of no avail as seller has put his number on switch off mode since than and address given is of some other state. Has called up olx team for the same but was not provided any solution.

Eller number provided on chat is :[protected]

name :olx user

Location :chandigarh

Thanks,
Aryan
[protected]

Ordered a fridge 160ltrs got a fridge that was not as per the picture, it does not work person not taking my calls his details
Name mohamed
Phone no is [protected]
Place from papaji goa
Gave me the delivery at
Vagator beach road
Arjuna bardez goa
Name leeroy fernandes
Pls help this type of people should not spoil olx reputation i h. V been recommended by many friends & i have seen their products but this is my first time & it's a disaster
Request your help

Hi
I m olx customer and not able to find my budget car bcoz of restrictions of distance set 1km... How can i get the car in this way.. Then later on i started doing rnd then i came to know that on top u can select and get it... Trust me not all are users savvy and will stop searching and will try other websites for car... My suggestion is keep within city option on the front page and rest options on top... U will get good business...
Thanks

I got a number from olx regarding job in Nagpur international airport.
He said me to forward my resume, I did it.
After that he said me deposit Rs. 1520/-
After I denied to do so he started abusing me on msg as well as by calling.
So I want to ask OLX is this the quality you are providing to customers like us.
Really disgusting.
I wanted to post the screenshot of the words said my him.
Please tell me where should I send it.

Hey recently i wanted to buy a x2-01 mobile in mumbai which is not available so i looked out for another states

so i got this person name pawan he said me to pay 1700rs 1500rs for mobile and 200rs courier charges via paytm so i transferred, but he is saying he didnt received any money but from my account it was sent, so i contacted paytm customer care they said the amount has been received by that pawan guy and he also transferred the sum amount to his bank account so they cant refund me back my 1700rs
no today he even blocked me on whatsapp and not receiving any phones from unknown numbers!!!

PLEASE PLEASE PLEASE TAKE A VERY SERIOUS ACTION AGAINST HIM!!
PROOF ATTACHED TOO

here is what the paymtm guys told me back

Dear Mariyam,

Greetings from Paytm!

We tried reach you via call but there was no response from our end.

As per your concern we would like to inform you that as we have check and found that the transaction against Transaction id :- [protected] of INR 1700 which was transferred from your wallet for the mutual deal was first transferred to paytm wallet registered with mobile no :- [protected] and then the amount has been transferred to bank account .

At present, we have blocked this accounts for further use. So we suggest you that kindly take a legal action and lodge a FIR against the given details including all the incident happens during the time of transaction and then share the copy of FIR with us.

Since the amount has already been consumed and transferred to bank hence we are unable to refund the same.

To avoid such inconvenience in future, please follow the steps below to make sure this doesn't happen again.

1. Always keep your password, OTP confidential and never share with anyone.
2. Beware of websites and social media pages that are propagating fake offers.
3. Do not share your login details, transaction IDs or order IDs over unsolicited calls/ emails/ website links
4. Do not enter your Paytm account credentials anywhere except www.Paytm.com. Always look for https login while logging in Paytm.
5. Change your password regularly
6. Never share your credit/debit card or bank details with anyone
7. Set a difficult password
8. Commit it to your memory and do not write it down, Do let us know if any other assistance is required from our end.

Should you need any further assistance, let us know.

If you have any queries or concerns, you can also call us on[protected].

Regards,
Paytm Care

Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.

Note: We have launched an App password for your Paytm wallet. So if you lose or misplace your phone, your Paytm wallet remains safe. Currently this App password feature is currently available in the latest Android App. We encourage you to visit https://blog.paytm.com/now-add-an-app-password-to-your-paytm-wallet-81fa6118353c...⇄ to know more details for the same.

ref:_00D28dppr._50028jOpnt:ref

LINK of that guy: https://www.olx.in/item/nokia-x2-01-is-full-working-condition-at-low-ID1bnBOt.ht...⇄

I have bought a fridge from a registred dealer in olx smart electronics on 01st may 2017. The fridge was delivered to me tomorrow at 10p. M. At indiranagar pawan gardens. Then did not let us check the fridge saying that the are sone oil and compression things due to travelling and to switch it on after one hour. The fridge is not working at all and the concerned people are not picking up the calls in all the numbers. These fradulent people should be punished for there job and olx should take some action against them

Hi i m a car dealer and i have taken ur 4999 package... Now a days u have set just 1 km distance for customer... Now u tell me if customer doesn't know how to select within city option which u have given on top and that is also in symbol way.. Then how we will get business... Trust me no calls from customers for any enquiry.. Earlier when there was no distance limits so we was getting approximately 20 calls and now no calls in whole day... This is very bad for us who are paying u every month on time and u r setting distance limits listening to those customers who are just timepass... If a customer is really interested they will call us anyhow.. But it should be simple as earlier where customer opens olx he gets all ads at the same time.. And he don't need to struggle... Pls our business is going in loss.. Now u think cust can get cars near by but this is just 1 km.. Do u really think in just 1 km he can get his need.. Believe me no...
In fact here there are 100% time pass customer who just wanted to take an idea... Pls stop this otherwise me and maximum dealers are going to quit from next month... Pls show this msg to ur those higher authorities who just take decision anyhow and don't even ask or take suggestions from dealer s who r giving u business... Choice is urs..
Thank you

I have contacted the seller through OLX for a refrigerator. However he delivered the refrigerator with in 2 days. The delivery boy told us not to start the fridge right now because some jerking happened while shipment of the fridge so start after 45 mns. We started the fridge but it s not at all working then we kept it for 1 hour on mode no cooling. Then i am continuously calling him as he said 1 year warranty & free service. But till date he did not come for the servicing. he took 5100 rupees from me for that not working fridge. I am giving his contact Details he has also given me a bill. daily i am calling him & he is giving me some other reasons for unable to come for service.

To update my complaint as discussed with the OLX customer care i am hereby raising once again the complaint against the "Smart Electronics". After launching the complaint the seller called me & agreed to come for the service but he came on 27th April 2017 (My initial complaint date is 20th April 2017) & told me to cancel the complaint & keeping his shop's reputation in mind i have flagged as resolved. However last Thursday he came at around 1:30 AM & within half an hour he said the fridge can't be repaired but he will replace the fridge by 1st of may as day time is required for him. Further i called him on 30th April 2017 & he confirmed that he will come on 1st May afternoon to evening time, but he did not arrive to my place. The whole day i was in home & tried continuously calling him but there was no reply.
Today morning when i called him at last he answered me in the afternoon saying some reason that he is nnot able to come. Then i asked him to refund but he said it is not at all possible.
I told him that the fridge is not at all working from the very first day & 250-300 times i have called him one by one he has given me some reason for not coming. Today after all this things i have asked him to refund he denied & i also told him that please refund the whole amount otherwise i will go to the police, he said don't threat me about police, i will not refund you, you can do anything you want very vulgarly he replied.
I earnest request to OLX if possible kindly take some necessary steps against him & try to refund me the amount i have paid.
Kindly find attached the bill he has given & his contact details too..

Shop Name: Smart Electronics,
Address: Office#4/1, 5th cross, Lalbagh Road, Bangalore
Mobile No: [protected] (Prince Qureshi) / [protected] (Shah Qureshi) / [protected] (Shabaz Client Fridge)Names as per truecaller.

Hi,
I m arif proprietor of ayesha motors, mumbai
I have taken ur 4999 plan unlimited
We r facing lot of problems nowadays.. When we post the ad in mira road area where we stay it shows only in this particular area only until and unless if he select the distance option...in this way we r not getting sales and no calls as well.. As it is now very tight market how we will survive... Pls listen to dealers who invest in u... Make it simple when a customer open olx page mumbai he should get recent posted ad all over mumbai and not in particular area from where he is opening... Pls do it asap we r not at all happy with this option... And second thing on the front page where msg/chat option is given pls keep the call option in front bcoz lot of time pass our msg is completely full we can't even expect our personal msg... Pls listen to us who faces the problem here.. Bcoz o[censored]s olx is in market and i[censored] don't listen to us then we will have to see other options..
Thanks

God evening sir,
sir aap logo na jo new system start kiya ha v ek daam bkvs ha aap log bs logo ko primum ads ka hi bolta rhta ho ka premium ads kriya to aise hoga waise hoga pr hota kuch nhi kyu logo ko jhoot bol rahe ho aap log sedha sedha ya btao na aap log farzi kaam kr rahe ho kyu kara haam premium ads aap log free ads nhi kro premium ads kro phir aap log kyu bol rahe ho hama to free ads hi krna ha phala jo system tha v aapka bst tha phr aap log primium ads primium ads kra rahe ho aap log plz whi system follow kro jo aapka phala tha ka 21 free ads 1din ma upload kr skta tha or v 3 months taak upload rhta tha whi system aap log phir sa start kro.

I had purchased iphone 6s (64 gb) from olx and the very next day when it was inspected at iphone service centre they said the device has been repaired before by third party

Now the person with whom i bought the device is neither entertaining my call nor replying my message
His name is a roy as per olx account and his cell number is [protected]
Please track him and provide me the address for the same person

Dear sir I paid for my ad for 1month its house for rent and paying guest I have done nothing wrong with ad but can't open the site can't sign in so please let me know the issue my I'd is verified with Facebook Shipra sapdi and phone no with [protected], [protected] when ever I tried it says error or olx can't reached out or moved out to another website

I have brought a fridge with the ad id -[protected] from olx. The add says refrigerator is in working condition and there will be free delivery. But as you know the fridge can be switched on atleast few hours after transportation. So when we switched on the fridge, it caused an electrical short circuit. Our power went off. The fridge is not actually in working condition. There was several communications with the seller - imran, however he was rude and never ready to give the cash back or replace the item. Even have threatened me. When i went to see the seller in person, there was one more olx customer - ashwini who has the same complaint as mine. Now since there are no response from seller's side, ashwini and i are going to file a police complaint against him. Please note the seller's (Imran) phone numbers are [protected], [protected].