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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 195

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V
Vagmee
from Vadodara, Gujarat
Dec 1, 2016
Resolved
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Address: Vadodara, Gujarat, 390023
Website: Olx

This is for all the people who are finding dogs on olx... There are a lot of dealers who are not at all genuine n they loot u o[censored]r money... All guy named sunny phone number [protected] and another guy named shubham phone number [protected] they have posted a lot of ads regarding lhasa apso and other breed of dogs they promised me they wud take 5000 advance n then deliver the dog n the rest amount via cash when delivered... I did a neft transaction they give bank account details of different people and after they recieve they put off their phones. Please be cautious
Jan 6, 2017
Complaint marked as Resolved 
Verified Support
Dec 03, 2016
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

Addressing your concern is our priority and we will always give you the best possible service.

Thanks and Regards
Team OLX!
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    Balaje G.S.
    from Chennai, Tamil Nadu
    Dec 1, 2016
    Resolved
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    Address: Chennai, Tamil Nadu, 60041
    Website: Olx

    I had sold my dslr cam to the person from usa. He nicely text me in olx and asked about the product then he wanted the product to be shipped to nigeria. For that before getting payment i refused to ship the product. Now the product reached the destination but i dint received my money. Now he has blocked me in whaysapp. I have nothing to do now. Please help me to come out from this.
    Jan 2, 2017
    Complaint marked as Resolved 
    Verified Support
    Dec 02, 2016
    OLX India Customer Care's response
    Dear OLX user,

    We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

    OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to carry out the transaction with the local buyers or sellers, as it is secure.

    However, we would very much like to look into your concern and help you further. To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

    Do share all the details. We await your response!

    Regards
    OLX India.
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      S
      Suneet Mishra
      from Bengaluru, Karnataka
      Nov 29, 2016
      Resolved
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      Resolved

      The Seller sells a wrong Phone

      Address: Bangalore, Karnataka

      Date: 27th November 2016
      Day: Sunday
      Time: 4:30 PM
      Place: Kalpana CHawla Road - 1st Cross Hebbal ( Near Hebbal Police Station)

      Summary: I selected an used iphone 4s (with all accessories) on OLX India on my phone. It was mentioned that the phone is 3 months old and available with bill and all accessories. After selecting it i contacted the seller Kate (Olx Name) on [protected] and decided to pay 8000 for...
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      Y
      yash.
      from Bengaluru, Karnataka
      Nov 25, 2016
      Resolved
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      Address: 395007

      Person is fraud he said he had courierd parcel but i dint get anyting yet
      The person had said that he had courierd the parcel from speed post from SURAT i dint received it yet he has already took half payment from me through AIRTEL MONEY
      His details:
      Persons name: Mohammed .Munnabhai. Ratlamwala.
      Address: 103 wahed mansion dehla. Moh rustampura Surat .395007
      P no: [protected], [protected]
      Please catch the person and return the money from fraud person thank you.
      Dec 26, 2016
      Complaint marked as Resolved 
      Nov 25, 2016
      Updated by yash.
      I want my money back soom or else m going to put on u olx team
      Verified Support
      Nov 25, 2016
      OLX India Customer Care's response
      Dear Yash,

      We''re sorry to learn you had this undesired experience.

      We have taken the appropriate action in this regard. Please contact us at [protected]@olx.in for further assistance in this matter.

      Looking forward to your response!

      Regards,
      OLX India.
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        A
        Agrawal Raja
        from Vadodara, Gujarat
        Nov 24, 2016
        Resolved
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        Address: 395002

        Mene 14/11/2016 ko olx pr add dala tha iphone 6plus 128 gb ke liye, ek olx customer ne mere sath fraud kar ke mera mobile le gaya, uska mobile number [protected] he, us ne mujhe mere mobile ke badle me check or uska pan card diya tha but mene jab check bank me deposite kiya to pata chala ki bank acc. me balance hi nahi he.pls ap meri help kiijie.me bahut broblem me hu.hal hi me mere bhai ki merrage he to mujhe paise ki jarurat he pls meri help kijie, ap ko kisi bhi chij ki requiment hogi to me jaur puri karunga, pls kisi b hi tarah aap meri help kijie, ya pls mujhe uski location vagerah bata dijie taki me us tak pahuch saku, because uska mobile swith off aa raha he me kaphi dino se try kar raha hu.plss help me plx team.
        Dec 25, 2016
        Complaint marked as Resolved 
        Verified Support
        Nov 24, 2016
        OLX India Customer Care's response
        Dear Raja,

        We're so sorry to hear about the incident.

        There were no details matching the number provided by you. Can you please connect with us at [protected]@olx.in, so that we can appropriately assist you in this matter.

        We look forward to helping you.

        Regards,
        Team OLX!
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          K
          knightfort chess club
          from Varanasi, Uttar Pradesh
          Nov 23, 2016
          Resolved
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          Address: Jaipur, Rajasthan, 302016
          Website: [email protected]

          I have made a post before some time back and I paid RS 149 with transaction ID 1159609. But unfortunately, the add is removed by OLX and says removed due to add image quality. They removed the add after some time and after the payment. I called up the CC and they are not helpful. they simply disconnecting the calls. And said payment cannot be reversed or they cannot repost.

          Sent many mails to [protected]@olx.in and no response from them also.

          Request you to take this up...
          Dec 25, 2016
          Complaint marked as Resolved 
          Verified Support
          Nov 24, 2016
          OLX India Customer Care's response
          Hi Sir/ Ma'am,

          We apologize for the inconvenience caused to you.

          This is surely not the kind of experience we would want our users to have with us. Please allow us to make your OLX experience better.

          We request you kindly share the ticket ID of the email which you have sent to us so that we can assist you better in this regard.

          Regards,
          Team OLX India
          Software is not working properly, sowing
          "Oops something is not working rite now we are fixing it for you"
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            A
            Aikansh007
            from Kharagpur, West Bengal
            Nov 20, 2016
            Resolved
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            Address: Meerut, Uttar Pradesh, 250002

            I sold resonance books to a customer
            Name: Nitish Raj
            Phone No: [protected]
            Address: Near Dr. G.C. Karan hospital
            Babu lal gali
            Kashipur, Samastipur
            Bihar
            pin code: 848201

            The price we agreed on was Rs. 2400, but he only send me Rs. 1500 and now is refusing to pay the remaining amount. Sir please look into the matter as soon as posible.
            Aikansh Jain
            Dec 22, 2016
            Complaint marked as Resolved 
            Verified Support
            Nov 21, 2016
            OLX India Customer Care's response
            Hi Aikansh,

            We sincerely apologize for the inconvenience caused to you.

            We request you to share your contact details as well as ad details at [protected]@olx.in so that we can assist you better.

            Regards,
            Team OLX India.
            I post my add for sell furniture and pay 449 by debit card
            Transaction id 1110797

            than after my add not publish

            give me a my solution
            - cash refund otherwise my add active
            my add id.ID [protected], and [protected]
            OLX India Customer Care's response, Nov 22, 2016
            Verified Support
            Dear Ankur,

            We wish to inform you that your ads have been deleted because you have mentioned in your ad that "accept 500 and 1000 notes.

            Our system discards ads mentioning payment method in the description.

            We suggest you kindly post a fresh ad without mentioning any payment method so that appropriate action can be taken.

            Also, you have done the payment for some other ad which is already active on our site.

            For any further assistance, feel free to contact us at [email protected].

            Regards,
            Team OLX India.
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              V
              vasu deva
              from Bengaluru, Karnataka
              Nov 19, 2016
              Resolved
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              Dear sir olx is a big cheating adda now i lost my money from your ols refund team ok im a common man why you people cheating me now im very trouble i need my money
              This is my emial id [protected]@gmail.com
              My account details vijaya bank
              Acount number [protected]
              Ifsc code vijb0001096
              Holder name vasudeva h
              My number [protected]

              In case if i not received my money i registered cheating case in consumer court mind it
              Dec 20, 2016
              Complaint marked as Resolved 
              Nov 18, 2016
              Mriganka jyoti das's response
              They called it's a poor quality ad.
              Nov 19, 2016
              Updated by vasu deva
              i challege u people proove olx is not a cheating company
              Verified Support
              Nov 19, 2016
              OLX India Customer Care's response
              Dear Vasu,

              We apologize for the inconvenience caused.

              We wish to inform you that we have already sent you an email pertaining to this issue. We request you to check your inbox for the same.

              If you have any further issues, feel free to contact us at [protected]@olx.in.

              Regards,
              Team OLX India.
              I tried 100 times to sale a land in olx. But ad is not publish. They poor quality ad. How to publish it help me...
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                A
                Arindam Ta
                from Tellicherry, Kerala
                Nov 17, 2016
                Resolved
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                Address: 680554
                Website: OLX

                I purchased Made Easy Civil Engineering books from a person named JUHI on kast week of August. Her contact no.[protected]. Ad ID: [protected]. She wanted to give me 33 books. in that i refused 3 books since i was having it. so she told me dat she gave 30 books. but i found 1 of d book is missing. when i opened the parcel, i was little bit surprised dat it came around 2.35 kg. but she charged me a whooping amount of Rs.1600. But when i went to xerox shops near by, they told it wont even cost Rs. 400. dat too it was a 2 in 1 page. totally 1800 pages. so 2 in 1 means 900 pages. i[censored] put Rs. 1 also it will charge only Rs. 900. but surely xerox centre near Made easy or any institution wont sell at 1R per page. so if take 50ps then it will come around Rs. 450+120 delivery rounding off to 600rs. but she has charged Rs. 1600 from a student with a single item missing. then she told me 2 contact his friend. But his friend told me that he will send the missing book soon. but when i started contacting him from the next day, he is not responding. so i contacted Ms. Juhi, she told the same dialogue that she will send the books but she also started not attending my call. she is not even responding. i could find that both of them joined and fooled me. Now they are posting advertisement still. Dont know how many of them have been charged extra and been misunderstood her.
                Dec 18, 2016
                Complaint marked as Resolved 
                Verified Support
                Nov 17, 2016
                OLX India Customer Care's response
                Dear Arindam,

                We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

                OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully. Examine the description of the product offered. After reviewing the ad and making sure all of the above criteria are met, payment can be made.

                We have deleted the ad and we have also blacklisted the user account from our site.

                Your concern is our priority and we will always do our best to resolve it at the earliest. For aany further details, feel free to reach out to us anytime.

                Regards
                OLX India
                My olx account was banned without any reason. Why?
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                  R
                  ravikiranmg
                  from Bengaluru, Karnataka
                  Nov 16, 2016
                  Resolved
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                  Address: Bangalore, Karnataka, 560001
                  Website: OLX

                  This incident happened between 3rd Nov to 8th Nov, There was an fake ad saying Nissan Terreno for INR 7 lakhs, my relative called to the given number of Kishan Mathaji who works in Bangalore Airport (as he said), the owner (Rebecca) wants to sell the goods as he is moving to abroad and vehicle is in Bangalore Warehouse, you need to make immediate payment of 48, 000 for releasing vehicle from Warehouse. As he strongly beleive on OLX, my relative has transferred the amount (online), Later Mathaji again called and asked to transfer some more amount and he tried to convince my relative in different ways and receives 558000/- in 4 breakup and in 3 different bank accounts. The person has switched off his cell at the time of delivery of goods and cheated him. He has logged FIR now.

                  Below are the bank beneficiary name -
                  Swati Shukla
                  Irfan Ahmed Khan
                  Zeeta Ralte

                  I would request OLX to log a case and get our money back.

                  we will fight against OLX until we receive the money back and if we did not hear back from you in a week time we will spread the news in every media until no one should buy from OLX.

                  I strongly suggest OLX not to post Fake ads or if you are not able to track / control, close the website before a common man falls on such ads and loses money.

                  Ravi
                  Dec 19, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Nov 17, 2016
                  OLX India Customer Care's response
                  Dear Ravi,

                  We're sorry to learn that you have encountered possible fraud by a seller and understand your monetary loss.

                  Please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                  However, we would need some details of the seller, like the contact number, Ad ID or Ad link, along with the evidence of the transaction. Please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                  Do share all the details. We await your response!

                  Regards
                  OLX India.
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                    L
                    Lims75
                    from Silchar, Assam
                    Nov 13, 2016
                    Resolved
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                    Address: Dimapur, Nagaland, 797112
                    Website: www.olx.co.in. (life kennel)

                    Hi I just bought a pitbull from olx life kennel.firstly let me begin with this.the dealer showed me picture of that pitbull puppy, it was healthy n so cute.but when I received it, it turn out to be totally different from that picture.I was so disappointed and annoyed becoz it's so obvious that I have been cheated. The sad part is the puppy was so malnourished.I contacted the dealer n complain to him about the puppy colour n health.but the dealer was instead correcting me saying that it's the same with the pic n that he lose weight because he travel by flight all the way from delhi to nagaland.I got really mad because he thinks that I am so foolish i have been dealing with dogs for so many years.when I said that I'm a vat doctor he quickly hang up the phone.I know he is lying.I don't need the refund I just want complain about their company, I wonder how many people that will be cheating.here's his no.[protected].I don't know his name. I am from North east so maybe he thinks that I could be easily fooled.
                    Apr 24, 2017
                    Complaint marked as Resolved 
                    OLX India customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 15, 2016
                    OLX India Customer Care's response
                    Dear OLX user,

                    Thank you for taking the to share your concern with us.

                    We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

                    OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully. However, you need not to worry as we have already deleted all the ads and also blacklisted the user account from our site.

                    Please be assured, your concern is our priority and we will always do our best to resolve it at the earliest.

                    If you need any other details, feel free to write to us at [protected]@olx.in.

                    Regards
                    OLX India
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                      N
                      niharagarwal
                      from Bhopal, Madhya Pradesh
                      Nov 11, 2016
                      Resolved
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                      Address: Jabalpur, Madhya Pradesh, 482004

                      Its been 2 hours im not able to upload an add.
                      and if it gets uploaded it seems to let moderated again n again
                      its a serious note 2 you guys, i[censored] dont want us to sell the products on yoyr site then kindly backoff. as u guys removed the contact number visibility from al the ads, it seems that no onne can buy or sell products now.
                      its been to inconvience in both selling and purchasing goods.
                      And aslo its not opening in crome browser.
                      Dec 15, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 11, 2016
                      OLX India Customer Care's response
                      Dear Nihar,

                      Greetings from Team OLX!

                      Thank you for sharing your concern. Please accept our sincere apologies for the inconvenience caused.

                      We are eager to help you and want your concern to be resolved as soon as possible. However, we are unable to find out the particular ad which you are referring to.

                      Therefore, we request you to kindly share the AD ID/URL/Link of the ad at [protected]@olx.in, so that we can assist you better till your satisfaction.

                      Also, we would like to inform you that we have redesigned our App on the basis of feedback from valued users like you. We always try to give our best possible services to our users.

                      As a user-centric platform, we are open to feedback and we will share your inputs with the concerned departments, so that we can improve our services to delight our valued users like you.

                      We value your relationship with us and wish to leave no stone un-turned in meeting your expectations and assure you of our best services.

                      We look forward to hearing from you.
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                        U
                        Udhayan.Unnikrishnan
                        Nov 8, 2016
                        Resolved
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                        Resolved

                        Address: Thrissur, Kerala, 68001

                        Hello Olx Team,
                        My Olx accounts has been banned for no reason immediately after registration
                        Account details below
                        [protected]
                        [protected]
                        is it possible to remove ban? or is there any certain reason for this ban?
                        I tried to open a new account with my second mobile number and same situation happened.Could you please help me to remove ban or open a new account without ban?
                        May 12, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 09, 2016
                        OLX India Customer Care's response
                        Dear Udhayan,

                        We sincerely apologize for the inconvenience caused.

                        We wish to inform you that as per our records, your accounts have been banned because you have accessed your accounts with foreign IP that does not comply with our Terms o[censored]se.

                        Kindly write us at [protected]@olx.in and state the reason of accessing your account from the foreign location, so that we can take further action accordingly.

                        Awaiting for your mail!

                        Regards,
                        Team OLX India
                        Nov 10, 2016
                        Updated by Udhayan.Unnikrishnan
                        Dear OLX Team,
                        Thank you for your response,
                        As advised I emailed at [protected]@olx.in and mentioned the reason of accessing the account from abroad.

                        Kind Regards,
                        Udhayan
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                          B
                          bintojohn
                          from Bengaluru, Karnataka
                          Nov 4, 2016
                          Resolved
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                          Resolved

                          Address: 560076
                          Website: olx.in

                          I have made a post one week back and yesterday I paid RS 999 with transaction ID 104601. But unfortunately, the add is removed by OLX and says removed due to poor quality. They removed the add after 8 days and 1 day after the payment. I called up the CC and they are not helpful. they simply disconnecting the calls. And said payment cannot be reversed or they cannot repost.

                          Sent many mails to [protected]@olx.in and no response from them also.

                          Request you to take this up
                          Dec 5, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 04, 2016
                          OLX India Customer Care's response
                          Dear John!

                          We completely understand how frustrating it is to experience such an inconvenience.

                          The incident mentioned by you is quite unfortunate and we would surely like to resolve this for you.

                          Please do share your Account/Ad details with us, this would help us in identifying your problem and finding a right solution for you.

                          We look forward to your response.

                          Regards,
                          Team OLX!
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                            B
                            Bangalore Industries
                            from Bengaluru, Karnataka
                            Oct 23, 2016
                            Resolved
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                            Resolved

                            Address: 560084
                            Website: www.olx.in

                            Copying our photograph studio base photograph this are our models cots cannot be use i request olx.in to take a action or we will take a legal action against copyright photographer copyright act 1957.
                            I have warned 3 to 5 time he is not understanding please make a not he is not selling secondhand he is selling new products he is coping our products and sell at less price... And cheap quality.

                            Bohra enterprises
                            Phone no [protected]
                            Naresh g

                            This are the links https://www.olx.in/item/46-storage-cot[protected]storage-cot-9500-ID17WOkJ.html#...
                            Ad id: [protected]

                            https://www.olx.in/item/classic-4x6-double-cot-wooden-only-4200-mattresses-2500-...
                            Ad id: [protected]

                            https://www.olx.in/item/wooden-made-2-door-3-door-2-x4-feet-wardrobe-ID15Lvhd.ht...
                            Ad id: [protected]

                            https://www.olx.in/item/brand-new-wooden-56-5-storage-double-cot-ID15y6DP.html#7...
                            Ad id:[protected]

                            https://www.olx.in/item/brand-new-wooden-56-5-double-cot-plus-mattress-with-free...
                            Ad id: [protected]

                            https://www.olx.in/item/new-wooden-56-5-storage-double-cot-queen-size-ID15KMdD.h...
                            Ad id: [protected]

                            https://www.olx.in/item/brand-new-wooden-king-size-double-cot-66-5-ID17bMuh.html...
                            Ad id: [protected]

                            https://www.olx.in/item/brand-new-wooden-3-door-wardrobe-7500-ID16Tp13.html#74db...
                            Ad id: [protected]

                            https://www.olx.in/item/new-without-storage-56-5-double-cot-queen-ID15JaEX.html#...
                            Ad id: [protected]

                            https://www.olx.in/item/rexin-sofaset-plus-glass-table-only-7499-ID17FBv9.html#7...
                            Ad id: [protected]

                            https://www.olx.in/item/46-double-cot[protected]double-cot[protected]ID17Fsp1.ht...
                            Ad id: [protected]

                            https://www.olx.in/item/new-study-table-or-office-table-23-plus-bookshelf-24-onl...
                            Ad id: [protected]

                            https://www.olx.in/item/new-46-iron-cot-2600-mattress-2000-ID17BJnr.html#74db0f7...
                            Ad id: [protected]

                            https://www.olx.in/item/new-wooden-wardrobe-5-5-feet-only-4500-ID177sIU.html#74d...
                            Ad id: [protected]

                            https://www.olx.in/item/brand-new-wooden-storage-double-cot-56-5-queen-size-ID15...
                            Ad id: [protected]

                            https://www.olx.in/item/wolnut-fiinish-double-cot-woodeb-5x6-5-ID15QQwd.html#74d...
                            Ad id: [protected]
                            Nov 30, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 30, 2016
                            OLX India Customer Care's response
                            Dear Naresh,

                            We are in receipt of your email however the Ad details shared by you belongs to your account only.

                            We request you to share the details of the person against whom you are writing this complaint so that we can further look into the matter.

                            You can share the details directly to [protected]@olx.in. We are 24/7 available in your service.

                            Regards
                            Team OLX
                            91-[protected] this not valid num n no this valid num [protected] plz plz Shere real valid num so I'm contract u r customers num n plz call me my contract [protected]
                            Today when i was chatting with buyers.
                            Olx have banned me with any reason.
                            This is really not good.
                            This is a adverstising website.
                            In here we cant advertise our stuff?
                            Whats wrong with them.
                            I want my olx account active
                            My olx [protected]@gmail.com
                            I am really not happy with this.
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                              Sujithlal
                              from Colachel, Tamil Nadu
                              Oct 20, 2016
                              Resolved
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                              Resolved

                              Address: Thiruvananthapuram, Kerala, 695024

                              Ad id...[protected]...y not displaying properly after editing? Why showing AD WILL BE ACTIVE SHORTLY? How long to wait...? Paid around 1200rs...will I lose money and faith in olx?kindly solve the issue soon.
                              Will I get back the money or whether the days be extended?
                              Ad atfirst displayed correctly.but after editing for the second time, it is showing as the ad is no longer available.
                              Nov 21, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 21, 2016
                              OLX India Customer Care's response
                              Dear OLX user,

                              Thank you for taking the time and sharing the concern with us.

                              We have checked the details of the Ad and wish to inform you that every Ad that is posted/ edited on our site goes through a quality check.

                              This is being done to ensure that no objectionable content goes live on our site. This quality check is done by the system itself due to which the Ad was pending.

                              However, the best part is that your Ad is now live on the site. Here's the link for the same: https://www.olx.in/item/plot-villa-for-sale-at-trivandrum-contact-no[protected]-ID17RsOd.html.

                              I do hope this information will help you out. For any further details, feel free to write to us at [protected]@olx.in.

                              Regards
                              OLX India
                              I opened an account in OLX.in and account got banned immediately
                              I am the user of Bangalore region .. phone numbers are not visible for none of the sellers
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                                N
                                nisheeja
                                from Palghat, Kerala
                                Oct 20, 2016
                                Resolved
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                                Address: Palakkad, Kerala

                                Please make sellers phone number visible in the add... The buyers want to chat with us to get our phone number... Most of the people didn't use this facility, they simply ignore it. Or they don't know how to get our phone number... Most people didn't call because of this. Please take necessary action as soon as possible... Waiting for your reply.. Thank you
                                Nov 21, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 20, 2016
                                OLX India Customer Care's response
                                Dear Nisheeja,

                                Greetings from team OLX!

                                We understand that you are not happy as contact number has been removed from the Ads.

                                Let me explain it to you:

                                We have removed the call option because it not only protects your privacy, but also empowers you to decide who you want to share your number with.

                                You can easily contact the seller through the ‘chat’ option. The OLX Chat is more trusted way of interacting for both the seller and the buyer. It allows you to share a large amount of information instantly and in a hassle-free manner. We encourage all our users to use OLX Chat to avail all its benefits.

                                A user can make his/her contact number visible by clicking on ‘Profile’ (the tab at the bottom-right of your App screen), and going to ‘Account and Payments’. Under ‘Account and Payments’ you’ll find the option for ‘Share my phone number’, which you can activate and deactivate at any time as per your convenience.

                                Also, we would like you to know that we love our users from the core of our heart and they are epicenter of what we do. We are forwarding your feedback right away so that our team can look into it. While you may not see any changes immediately, we assure that our back-end team continuously works on the suggestions provided and may introduce it at an appropriate time.

                                We appreciate your understanding in this regard.

                                Regards,
                                OLX India.​
                                My phone is windows535.when iam opening app.iam seeing all adds in browsing.ihave an message in chat menu of olx. But when I click it opened some times it shows no acsess to internet and not showing anything.but it continuously loading.i attached some picks below.
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                                  shaiksimal
                                  from Bengaluru, Karnataka
                                  Oct 19, 2016
                                  Resolved
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                                  Resolved

                                  Address: Nellore, Andhra Pradesh, 524001
                                  Website: olx.in

                                  Hello,
                                  I h've seen the ad of this car, (chennai) in olx on 18/09/2016, (swift 2008) 1, 10, 000/-and i have communicated on phone, my request was to provide me with (noc) as it is (car) from tamilnadu and iam from nellore, andhra pradesh. after promising me with providing noc he told me to transfer the amount of 10, 000/- (our agreement was of first paying advance i have to go to chennai and pick the car from him) and i have transferred the amount (10, 000/-) again he called me and told to transfer the whole amount of 1 lakh, as he wants to pay the amount to others, but i refused, he still keep on requesting to transfer saying that you are tranferring the amount in bank account and it will be the proof, after thinking of the bank account proof, with so much of hesitation finally agreed to deposit the money (50, 000/-total 5+5+50=60, 000/-) in his account, and the agreement was he has to delliver the car at my one of the friends place in chennai, but he didn't dellivered. after 2 days again i saw the same car ad on olx and i have called him to check, he promised me to pay my money, but its been 1 month and he returned me a single rupee.
                                  I have keep on calling him and he is not responding, and few days back he received the phone and said wrong number.

                                  He is still active on olx chennai with the name of rajesh and mobile number is:[protected].

                                  I have got the address of his account he resides in bangalore harohalli near water tank and selling in chennai.
                                  His mobile number:[protected]
                                  Account to which i have transfered money : [protected] (hdfc bank)

                                  His picture and all details are enclosed.

                                  I request you to do some needful,
                                  And get my money bank.
                                  Thanking you,
                                  Zubair shaik.
                                  ([protected], [protected])
                                  Nov 20, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 20, 2016
                                  OLX India Customer Care's response
                                  Dear Zubair,

                                  Greetings from team OLX!

                                  We are sorry to hear about your monetary loss.

                                  As per the details shared, we can see that our team has already removed the Ads and blocked the user from our site. The user will not be able to use our services further.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  I also suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  If you have any further concerns, please write to us at [protected]@olx.in and our team will assist you further.

                                  Regards,
                                  OLX India.​
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                                    mr_khan
                                    from Kolkata, West Bengal
                                    Oct 19, 2016
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
                                    Website: Olx

                                    Great dane puppy herliqueen by the name anuj kumar [protected] was displayed on olx after confirming the deal advance amount of 10, 000 rupees was deposited in his account detail account holder : anuj kumar, account number : [protected], ifsc code: sbin0000713, branch: sardhana, sbi bank
                                    Resident of d-74 sec - beta near sbi bank greater noida he has blocked my phone number on whats app [protected] is my number he's not responding. He's a big fraud kindly help to get my money back amount of rupees 10, 000
                                    Nov 20, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 20, 2016
                                    OLX India Customer Care's response
                                    Dear Mr Khan,

                                    Greetings from team OLX!

                                    We are sorry to hear about your monetary loss.

                                    We have already removed the Ads and blocked the user account. The user will not be able to use our services further.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    I also suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    For any further assistance, please write to us at [protected]@olx.in and our team will assist you further.

                                    Regards,
                                    OLX India.​
                                    I have posted a Featured add on 1 October 2016 it is to be continued till 30 October 2016 olx people have discarded my add on 16 october they say because I have edited it many time's

                                    I want a refund or continue the add for remaining days as there is no warning or intimation from olx for add editing

                                    Pavan [protected]
                                    My OLX account is banned after posting a add. I don`t know the accurate reasons. So I request to take immediate remedial steps and get restored my OLX account and the ads which I have had posted using my precious time.
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                                      mangesh786
                                      from Nashik, Maharashtra
                                      Oct 14, 2016
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                                      Address: Mumbai City, Maharashtra, 400072

                                      Me mobile search kar raha tha...tabhi ek ne mujhr deal di...30% adwance n pay 70% after delivery...i send 2000 rupees on his state bank india account...name baljit singh( sbi account number [protected]) paisa milne bad usne phone swich off or reply nahi kar raha hai...uska mobile number [protected]...[protected] from punjab.uska id proof hai..pls help me give my money back
                                      HI
                                      this is Mohammed Uzair
                                      i am trying to buy a treadmill through ur website
                                      but unfortunately i am unable to view the contact number of the person

                                      AD ID:[protected]
                                      THE ad i am viewing

                                      MY mobile NUMBER:[protected], [protected]
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