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Dolan saikia
from Tinsukia, Assam
Mar 19, 2017
Resolved
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Resolved

Address: Pune, Maharashtra, 412115
Website: wawww onlinefraudnigerianscam.com

Online fraud through olx fraud, quickly fraud, indian mart fraud, nigerian scam, beware beware beware...
Dear all indian nd all over the world listen carefully.

Some nigerian gang with some indian broker. Doing online fraud through olx quicker and indian mart.
This is very very big scam.
Beware beware beware.

They put brand new phone nd macbook nd camera add from online side.

Very cheap rate..
They said..
Staying from uk. Us. Canada. London. Saudi arabia arabia. Franch. Etc.

That's way cheap rate much more reason they telling u.

For convince you give you fake tracking i'd showing you proof they already delivery products to india.
Nd give you indian customer number who is there agent. For convince u.
Nd showing u fake i'd certificate etc.

That tracking number showing only there fake website nd much more.. Just all o[censored] beware.
Don't buy any product from out of india. Through olx quicker nd indian mart etc..
As my five year experience it's 99% fraud. Scam.. All these fake company.
Fake certificate. Fake i'd. Fake account. Fake tracking number.

Who read my this post just you beware but don't share with these * otherwise they changing name of there company. Or start fraud nhe name.. Just you cancel deal or don't buy anything with him. Simple.
Just you beware.. Share post or infome to other peoples... Please please please..

U. K. Mobile company.
U. S trading.
Quick deal india.

Much more.. All fake..
I mean all out of indian sellers who put indian side all these fake... [protected]%

One of big fraud his number. +[protected].[protected]. [protected]

His fake name. Hussain. Nelson. Neles. Etc. Because they changing name always.

Some bank account number.

Bank name : state bank of india
Account name : hemant gnel
Account number : [protected]
Ifsc code : sbin0011549
Pan number : bvtpg2312q
Branch : rohini

Bank name : state bank of india
Account name : dinesh goel
Account number : [protected]
Pan number : bvmpg2094n
Ifsc code : sbin0011549

[s b i] vikas jain
A/c no ([protected])
Pan no (Bfhpj0355l)
Ifc sbin0011549-
Branch rohini

[protected]

[protected]

[protected]

+[protected]

All these fake so beware..

Mera koi nuksan nhe huwa par mera doston ka huwa 2lakh 3lakh ek ek ka.
Agar koi rs. 20000/- ka deal kar liya or pesa de diya to kissa chalta rehna he... Custom do ye do wo do.

Badhi dukh huwa.. Par kar v kiya sakta ek 18saal ka students hu.
Eseliye ek post kiya taki koi accha insaan es post ko padhe to kom se kom un * ko parade ki kosish to karega or dusre ko sandhan v karega.

Agar koi accha insaan piche lag gya to kuch hi din me pakad lega.

Sabse pahela atm ka transaction dekho kaha se withdraw kiya gya fer photos nikalo.
Uski baad ushi area me sirf 10police wale civil dress me photos ke sath atm ke pass ruk jaoo.

Uski area ki sabhi atm ke pass ruko.

Fer nazar rakho..

Or dekhte hi pakad lo bahenchood ko.
Simple.

Post ko share karo or dusre ko v shabdan karo pls.
May 3, 2017
Complaint marked as Resolved 
Mar 19, 2017
Updated by Dolan saikia
One of my friend lost 70k 17/03/2017.

Nd more thousands peoples lost money.

Mar 19, 2017
Updated by Dolan saikia
One of my friend lost 70k.. When catching these ******* please inform me..

I hope our Indian police one day catch these *******.

Mar 19, 2017
Updated by Dolan saikia
This fraud ******* Facebook account.

HTTPs://m.facebook.com/e.globaltradinglimited/?rc=p

Nd Facebook page. HTTPs://m.facebook.com/e.globaltradinglimited/?rc=p

Pls try to arrested these gang
Mar 20, 2017
Updated by Dolan saikia
His new dp nd new account

SBI BANK : A/C NAME :
RAKESH SINGH :
AC NO : [protected] :
MICR CODE :[protected] :
IFSC CODE : SBIN0002520 :
BRANCH : NEW DELHI INDIA : AMOUNT : 30, 000 INR

Verified Support
Mar 21, 2017
OLX India Customer Care's response
Dear Dolan,

We apologize for the inconvenience caused.

We are eager to resolve this matter for you at the earliest. Regrettably, the details provided by you could not be fetched on our records. We request you to contact us at [protected]@olx.in with other relevant information so we can best assist you in this matter.

We look forward to your response.

Regards,
Team OLX.
Mar 22, 2017
Updated by Dolan saikia
Dear olx I proud of you... Your company is best but some people doing wrong through olx.. So I hope our cybercell department arrested them very soon..
I put complaint here because any other peoples before transfer money of these accounts once they search account number from Google then then know reality of these accounts nd about that fraud gang that's way I put complaint.

His onother account number is.

SBI BANK : A/C NAME :
RAKESH SINGH :
AC NO : [protected] :
MICR CODE :[protected] :
IFSC CODE : SBIN0002520 :
BRANCH : NEW DELHI INDIA :
Mar 22, 2017
Updated by Dolan saikia
+[protected]

Fraud
Verified Support
Mar 23, 2017
OLX India Customer Care's response
Dear Dolan,

Thank you for the details.

It would be great if you write to us at [protected]@olx.in, with the information like the OLX chat details, along with your registered contact number and email through which you contacted.

We do not keep the bank details of any buyers or sellers, due to which we are not able to locate the user through the bank details.

We will be waiting for your revert!

Regards,
OLX India
Mar 23, 2017
Updated by Dolan saikia
Dear olx it's nothing ur fault... I never blame u.

I just put complaint for careful to others people.

Because some people search Google account number or mobile number before buying products for the verification that time they seen my post or they worry.

If anyone put these fraud account number nd phone number on Google then they can see my put.

No need anything more with anyone.

I know I lost 70k nobody can return this amount to me again. But no problem.

But I never want some other peoples lost money. . That's way.. .
Mar 28, 2017
Updated by Dolan saikia
A/c name.. Lalrinkimi Kimi. A/c no. [protected]. Ifsc code..Sbin0007059. Branch Bawngkawn. SBI.

Fraud account Nigerian Scam
Verified Support
Mar 31, 2017
OLX India Customer Care's response
Dear Dolan,

Thank you very much for the detail.

We have forwarded the issue to our respective teams and they further look into this and monitor the activity as well.

Having said that, we would like to thank you for writing to us and sharing this concern. We appreciate your cooperation in this matter.

If you face any other issues, then you can simply write to us [protected]@olx.in.

Thanks,
OLX India
Mr Dolan Saikia first of all U too have cheated ppl in past. I was cheated by u on ur olx add for iphone 7plus i paid 38k in ur paytm n account. Which u said u will return but never did. You said u were studying in.pune symbiosis. Now u create stories abt a fraud n trying to become a hero here. A chor sud not talk abt sanity.

Mathur
Dolan saikia's [Complaint's author] reply, Jun 21, 2017
Your one of Indian agents of these Nigerian Gang I know well..
Just wait nd see..
rasheem bin razak's reply, Jun 26, 2017
Hi mathur..i know that guy. Dolan saikia is the fraud..in symbiosis one guy his name is sagar mohanty is studying.dolan is chating wid many guys using his profile picture as dp in wtsapp and..by another name kabeer abdul hussain..i also losted around 12000 rs..so i have a plan to catch this ******* you shld text me in wtsapp..my wtsapp number is 9539937836
@olxteam I had mailed you in feb abt this guy creating fake accounts and you had resolved and blocked his adds but he has till date not returned any money.
@olxteam I had mailed you in feb abt this guy creating fake accounts and you had resolved and blocked his adds but he has till date not returned any money.
Then you are Indian agents that's way lagi mirchi... Because now ur business almost 40% banned. People when searching Google they fund it.
#### who ever u are and wht ever u say u have looted ppl with ur pitty stories and u hav stolen a lot of money i hav all ur chats n account details so u better watch ur ### legally u will be doomed. I knw tujhe itni angrezi nai aati haramkhor tu apni soch tune kya kya kiya hai for kahaniya banana
U played by a name Rasheem K
paymet made to dolan saikia, pranab saikia, rasheem k and bilal ahmed. all fake accounts u had n u took 38k from me.
rasheem bin razak's reply, Jun 27, 2017
Hi brother...i m actualli rasheem..i m also a victim of that mother #####...he started faking guys even using my name..pls dnt misunderstand brother..i m the real rasheem..you can call me or text me in watsapp..if i see that dolan saikia. I will broke his nose...bcs me also a victim of his
Dolan Saikia fake address
Symbiosis International University Lavale Campus.
Hostel A Wing Room.No.203
pashan road.
Pune-411215
Maharashtra

My hostel Address 👆

He is a ###### looting ppl n now becoming sane.
rasheem bin razak's reply, Jun 27, 2017
Yeah bro..its his 100% fake id. I searchd that guy in symbiosis..in pune..actualli there is no guy having name kabeer abdul hussain. All the masturbrain is dolan saikia'severyone shld gather nd we can catch that *****
My name is rasheem..m sadly know that that son of a #### faking peoples evn using my name.
Take care boss I think any fraud cheated you.
But not me
rasheem bin razak's reply, Jun 27, 2017
See you soon mofo..I m a malayali. Pattti poori polayadi mone. Kanaatoo.
Dolan saikia's [Complaint's author] reply, Oct 12, 2017
Dear Rasheem I hope your all misunderstanding solve now.

Just tell here ur writing all these of ur misunderstanding??? I'm waiting for Ur reply.
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    laxman sahani
    from Bhubaneshwar, Odisha
    Mar 16, 2017
    Resolved
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    Resolved

    Address: Sundergarh, Odisha, 769012
    Website: olx

    I want to buy a 4g handset so searching in olx. So suddenly I have seen the add HTC ONE E8 DUAL SIM 4G HANDSET. I am interested to buy this product and talk to nilesh nayak Rourkela he said that mobile device everything is good and suddenly format it so everything is ok. But suddenly he said that mobile switch off so he said that just used it if any problems I will returned. When I was coming to home and charge mobile phone and on mobile and insert a sim so network show that 3g handset. I am so disappointed if he advertising on your OLX so how to describe wrong information about mobile device. if you give me NILESH NAYAK ROURKELA details so I will launch a FIR of this matter. I am so disappointed OLX.
    I am requesting that plz any types of information of products and person who advertising there products plz ensure everything like contact number, email address, and adhaar number compulsory to add everyone who advertising there products.

    Thank you
    Apr 20, 2017
    Complaint marked as Resolved 
    Verified Support
    Mar 17, 2017
    OLX India Customer Care's response
    Dear Laxman,

    We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

    OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully. After reviewing the ad and making sure all of criteria are met, payment can be made.

    However, we assure you that out top priority is to maintain safe and secure OLX community. Therefore, we have deleted all the ads and we have also blacklisted the user account from our site.

    Your concern is our priority and we will always do our best to resolve it at the earliest. For any further assistance, you may reach out to us at [protected]@olx.in.

    Regards,
    OLX India
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      Vineit
      from Morena, Madhya Pradesh
      Mar 10, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110055
      Website: www.olx.in/item/2010-maruti-suzuki-wagon-r-cng-49000-kms-ID1anlP3.html

      On 9/3/2017, I searched a Wagon R car on OLX and found it quite suitable for myself. I started the conversation with the seller. His fake name was Rahul.
      He was interested in talking on the phone only. When I called he said, ya he has posted this ad and someone is really interested in this car and if you are interested then make the token payment so that I will stop talking to other buyers. I made the token payment through PAYTM i.e. Rs. 1000/- He kept saying I was out and will meet you in the evening. He sent me an address on my WhatsApp number and when I reached to that address that address was non-existent. I kept calling on that number and with no surprise, it was not reachable and switched off.
      In the meanwhile, I asked my friend to call him from another number, he called and somehow my friend managed to get his Bank account details.

      His details account details are [protected] with the name Shailesh Wankhede, IFSC code BKID0008716.

      When I found out that it was a fake ad and was a conspiracy to get money from genuine buyers. I searched SHAILESH WANKHEDE on facebook, I inquired with him if he is the one who had posted any ad for a car? He said no I did not. I explained my situation and the loss I suffered. To my surprise he said 15-20 days back I got a call complaining the same thing. I was astonished to hear that. I asked, if you have any contact details of that person, he was having it. I called the given number. The modes Operandi of the cheating was same as it was with me. Same account number has been given to him as well.

      It was not just a case of cheating money, but also a credibility of OLX is also at stake. I know OLX is just a platform, but there should be some verification for the advertisements given. OLX is not there just to increase the number of ads posted. OLX is a big name and it becomes their responsibility to check ads before getting it posted. I will make sure and ask everyone connected to me to not to use OLX as they don't take any responsibility.
      Later on, I searched I found out that the photos used by him were taken from CARTRADE.com. I would suggest OLX to use Google Image Search API to detect fraud cases. One more suggestion I would like to make is that allow users to comment on the ads, why I am suggesting this. As soon as I realized that it is a fraud ad, I did not have any medium to stop this and save other buyers to get cheated. One more suggestion I have for OLX, having phone number can't validate the seller as we all know in Rs. 5 we are getting new mobile numbers. Cheaters buy these new numbers create the new account, posts new ads and cheat genuine buyers.

      And see the irony of this whole thing. We have the account number, we have the name, we have the proofs that he has taken the money and still we cannot catch him. Of course, I will go to the cybercell, but I don't think anything would happen.

      He has used fake whatsapp DP's to convince buyers. i would also want buyers to get little bit more responsible while purchasing anything online and more importantly on OLX as there is no security kind of thing available.
      Apr 20, 2017
      Complaint marked as Resolved 
      Verified Support
      Mar 18, 2017
      OLX India Customer Care's response
      Dear Varadraj,

      Greetings from OLX!

      Thank you for writing to us with your concern. I deeply regret the inconvenience caused to you.

      We are here for your assistance and can go ahead and take the necessary action against the seller. In order to do so, we request you to please share the mobile number or e-mail address of the seller at [protected]@olx.in which will help us to investigate further and take the necessary action against him.

      We await this information from you.

      Thanks,
      Team OLX
      Oct 29, 2018
      Updated by Vineit
      Number was already there in the screenshots if you guys have seen it properly.
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        Anik Jana
        from Kolkata, West Bengal
        Mar 9, 2017
        Resolved
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        Address: Kolkata, West Bengal, 700082
        Website: Its about buying and selling used products

        A seller named Nayan Roy in Kolkata aksed me I was interested in buying his mobile. I was interested and through perpetual conversation he told me there was no issues in the phone. He told me to meet at tollygunje metro station, I agreed to it. 15mins after he told me he got an urgent call and told me he wouldn't come rather his roommate would come to give me the product. He came within 10 mins. I noticed there were crack but the touch and camera was fine. When i bought it home and found out that the sound system was cracked (both the speakers and headphones). And the screen had bright spot at some end and didn't fit right into the place(the gum came off as the screen was newly glued to the phone) . I had given him 9800 rupees. And i fell i have been cheated and they are not receiving my call back.
        Apr 11, 2017
        Complaint marked as Resolved 
        Verified Support
        Mar 09, 2017
        OLX India Customer Care's response
        Dear Anik,

        We sincerely apologize for the inconvenience caused.

        We request you to share the complete details at [protected]@olx.in so that we can look into this matter and take action accordingly.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Regards,
        Team OLX
        Dear Anik Jana,

        Even though he had done fraud as he sold broken phone, you had been present at the time of buy and seen the mobile before buying. So its your fault. You are the buyer you must carefully look into product which you going to buy. Its your hard working money. Before spending money to buy the second handed mobile please be aware of the fault which is with product. Also u may claim this with OLX with chat what you had with seller.

        Thanks

        ANGURAJ
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          V
          vinodahuja
          from Mumbai, Maharashtra
          Mar 6, 2017
          Resolved
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          Address: Mumbai City, Maharashtra, 400052
          Website: olx

          Sir I had seen add in Olx on 3rd March 17 for external harddrive for Rs 2000 i had a chat and met at khar w.i paid caah and collected the product . At home it was not working i called up immediately he gave some excuse to check in another computer. after that he had diverted the phone and deleted chat message from olx. please alert other customers. Seller number was [protected] thanks vinod ahuja contact no [protected]
          Apr 7, 2017
          Complaint marked as Resolved 
          Verified Support
          Mar 07, 2017
          OLX India Customer Care's response
          Dear Vinod,

          We do regret for the inconvenience caused and understand your monetary loss.

          Upon receiving your complaint, we have immediately taken necessary actions from our end and will keep a close watch on it.

          Please remember, OLX does not participate or interfere in negotiations during transactions. However, we assure you that our top priority is to maintain safe and secure OLX community.

          If you need any further assistance, you may reach out to us at [protected]@olx.in. We'll be happy to help.

          Regards,
          Team OLX
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            Virals1230
            from Mumbai, Maharashtra
            Mar 6, 2017
            Resolved
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            Address: Thane, Maharashtra, 421301
            Website: Olx

            Peoples are editing fake invoices of Flipkart, Amazon and keeps products for sale. After the deal is over nor the phone no. is active niether the address over the invoice is correct. One example is guy himself introduve as Anil Singh bearing mobile no.[protected], residing somewhere in Ulhasnagar. Now after over 2 weeks I tried calling same no., First time he received call and next minute the phone was switched off.
            Apr 6, 2017
            Complaint marked as Resolved 
            Verified Support
            Mar 06, 2017
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from Team OLX!

            We completely understand your situation and apologise for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the User's account as well as his number.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

            Addressing your concern is our priority and we will always give you the best possible service.

            For any further concern please feel free to write to us at [protected]@olx.in

            Thanks,
            Team OLX!
            I have do payment for highlighting my post but after payment I got a notification as my post I deactivated for poor quality but I didn't repayed my money if my post is not there then y u deduct my phone very poor service ur providing😬😬
            OLX India Customer Care's response, Mar 23, 2017
            Verified Support
            Dear Srinidhi,

            We do regret for the inconvenience and wish to help you in the best way possible.

            With the image you have shared, we did locate your account and have shared the reason for the Ad deletion through email.

            It would be a humble request that, you check your inbox and write to us at [email protected], if you need any further assistance!

            As always, feel free to contact our Customer Support, if you have any questions or doubts. Call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

            Regards,
            OLX India
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              ujjwalpl
              from Pune, Maharashtra
              Mar 5, 2017
              Resolved
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              Address: Pune, Maharashtra, 411014
              Website: www.olx.in

              My account was banned without any intimation. I dont even now if there was a violation which at least should be intimated to user over his email ID. It is obvious that unknowingly someone may violate e.g. person who is logged into VPN server located in US location while I am located in Pune. An error should be generated in such cases (so that person can log out of VPN) instead of banning the account. Moreover there is no information available on how to unban the account. I wrote an email however OLX has not taken any action.
              Apr 6, 2017
              Complaint marked as Resolved 
              Verified Support
              Mar 06, 2017
              OLX India Customer Care's response
              Dear Ujjwal,

              We are sorry to hear about the inconvenience caused to you.

              We have replied to you through email regarding the account block. Please check your inbox for the same.

              Regards,
              Team OLX
              Iam already amount paid rs 199/-
              Transition id: 1908507
              Ad: [protected]
              OLX India Customer Care's response, Mar 14, 2017
              Verified Support
              Dear Rajani,

              Thank you for sharing the details with us. I deeply regret for the inconvenience.

              We have checked the details, upon receiving your request and wish to inform you that, we do not allow contact number any where in the Ad description, title or image. Due to this reason the Ad has been removed from the site.

              You may go through this link to know more: http://help.olx.in/hc/en-us/articles/205005752-Rules.

              We hope this resolves your concern. Do let us know, if you need any further details. Simply write to us at [email protected] and we will try to clear all your doubts.

              Regards,
              Team OLX
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                S
                Soniya Gudela Thakur
                from Mumbai, Maharashtra
                Mar 4, 2017
                Resolved
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                Resolved

                Address: 411017
                Website: OLX

                Hi My brother fixed a deal of a car from OLXand transfered 330000/- online for the same and he was suppose to get the car yestardy as it was parked at airport and the owner was out of India and some agent was helping him sell car...now all the numbers are switched off below is the screen shot of account number and a pic of ad from olx. Phone numbers and account numbers are of banglore. He has raised police complain as well...What else can be done any help or gudiness would be really helpfull.

                SBI Ac no. [protected]
                manjunath G.
                ifsc. Sbin0013441

                Avinash kumar tiwary:[protected]: ifsc: icic0001420 ICICI BANK

                Phone#: [protected], [protected] & [protected]

                Thank You In Advance
                Apr 14, 2017
                Complaint marked as Resolved 
                Verified Support
                Mar 14, 2017
                OLX India Customer Care's response
                Dear Soniya,

                We deeply regret for the inconvenience. We're very sorry to learn that your brother has encountered possible fraud by a seller and understand your monetary loss.

                Upon receiving the complaint, we immediately forwarded the details to our concerned team and they will take necessary actions from their end. You can be sure that our team will be closely monitoring the activities as well.

                It is our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                Please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                However, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

                Regards,
                Team OLX
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                  K
                  Kaizeen Irani
                  from Chennai, Tamil Nadu
                  Feb 28, 2017
                  Resolved
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                  Address: Madurai, Tamil Nadu

                  We were looking for a bulldog online. Having found an ad contacted the man. His picture is posted along with this ad. He extracted 6000 refusing to show the documents of the dog and then made excuses to avoid sending more pictures and documents. He then sent us a fake email from '[protected]@yahoo.com' trying to extract 10000 more. When we called and tried to figure out we understood he was trying to scam us. He not only took away the joy of getting a dog but also our money. Please shut.him down
                  Apr 1, 2017
                  Complaint marked as Resolved 
                  Feb 28, 2017
                  Updated by Kaizeen Irani
                  We were looking for a bulldog. Came across an ad contacted him. We paid him 6k thinking it was genuine. He sent us a made up shipping registration with a fake number and tried taking more money from us. PLEASE SHUT HIM DOWN. People are scamming with dogs as well. He made up websites and got fake pictures as well. He put up fake pictures refused to send us the documents till we paid. We sent the money online and then got a fake email from "[protected]@YAHOO.COM" where he tried to extract 10000 more. The website looked fishy. Not only did he rob us of the excitement of our dog but also the money. IF PEOPLE SAY ONLY WHATSAPP DO NOT DO THAT ONLY CALL AND MAKE SURE U GET DOCUMENTS BEFORE HAND.
                  Feb 28, 2017
                  Updated by Kaizeen Irani
                  Ignore the picture I posted please.
                  Please be very careful with ads posted.
                  Verified Support
                  Mar 01, 2017
                  OLX India Customer Care's response
                  Dear Kaizeen,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We would request you to kindly share the ad id or account details of the seller at [protected]@olx.in, so that appropriate action can be taken against the same.

                  We look forward to help you.

                  Thanks,
                  Team OLX
                  Olx banned my account for new reason. When i try to login its show your account is banned. Plz help me how to unblock my account..i use my olx account in india but yesterday i reached in sweden and try to use my olx account but its show your account is banned..i posted my add for sale my car.
                  OLX India Customer Care's response, Mar 4, 2017
                  Verified Support
                  Dear Anveer,

                  We have checked the details and have replied to you through email. Request you to check you inbox and revert to us.

                  We await for your response.

                  Regards,
                  Team OLX
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                    satpalk99
                    from Noida, Uttar Pradesh
                    Feb 26, 2017
                    Resolved
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                    Address: New Delhi, Delhi, 110049
                    Website: OLX.IN

                    Satpal Kapoor
                    Feb 25, 19:11 IST

                    Kindly ref my phone number : [protected]. On 25/2, I had posted few ads on OLX for selling certain items. Since I was in hurry, I saw the option for featured ads pack and opted and paid Rs 2694/= for package of 10 ads. However, since my ads did not appear in the relevant space, I contacted the call center and was informed that the package was applicable only for mobile and TV etc and not for other items and hence my request can not be entertained. Its only then that I realized my mistake. However, my subsequent request for refund / adjusting the amount for placing the ads in featured column as per applicable rates was also turned down. This was unfair as I have paid the money inadvertently and I should have the option either to get the refund or use the amount otherwise. I had taken up the matter through email with their support team but to no avail and was replied as follows:
                    "I regret to inform you that no refund is applicable on such instance. I request you to utilize your package for the TVs, Video - Audio category & Delhi location".
                    However this is unfair. If by mistake, I have deposited an amount for a service which I can not use, I have a right to get the refund.
                    May 12, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 26, 2017
                    OLX India Customer Care's response
                    Dear Satpal,

                    Greetings from team OLX!

                    We understand your concern and regret the inconvenience caused.

                    We would like to inform you that, change in location and category is not allowed. You can utilize your package and post your Ads in the same category and location for which you have opted a package for.

                    However, our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                    Thanks,
                    Team OLX
                    Mar 01, 2017
                    Updated by satpalk99
                    No - I am not satisfied by reply. The policy is against the consumer interest. You can not compelling the consumer to utilise his money in the manner you want him to. If by mistake I have opted for a package which neither I have usd nor in a position to use, I have the right to ask for refund. I hope the issue is resolved and you re-examine your policy failing which I will be compelled to resort to legal course.
                    I m brazeel b.kshirsagar, i want sell my 1bhk house in chandrapur maharashtra.
                    When i chat with interested person (buyer) that time my chat(sms) not deliver in time take more time to sms deliver.
                    Please chek what is the problem.do help as needfull

                    Thanking you!
                    OLX India Customer Care's response, Mar 5, 2017
                    Verified Support
                    Dear Brazeel,

                    We are sorry to know that you had to face this issue.

                    We request you to write to us at [email protected], along with the squad of your concern so that we can start resolving it immediately.

                    If you are unable to write to us, you can contact our Toll-free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

                    Regards,
                    Team OLX
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                      Su!
                      from Bengaluru, Karnataka
                      Feb 22, 2017
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                      Address: Bangalore, Karnataka, 560001
                      Website: Olx

                      My ad is not to be seen in the website when checked randomly. Its a premium ad and i feel its useless paying so much as its not serving its purpose and i do not get any calls for my product. The ad is not rotated on a daily basis. It is only seen when filtered with honda. As it is premium ad it is expected to be seen in the first few pages, randomly, without a filter. Please do the needful
                      Mar 26, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 22, 2017
                      OLX India Customer Care's response
                      Dear OLX User,

                      We understand your concern and the inconvenience caused to you. OLX is committed to providing the best experience for its users. We request you to please write to us at [protected]@olx.in so that we can look into this matter and provide you appropriate assistance.

                      Thanks,
                      OLX Team
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                        R
                        Ragini Shah
                        from Vadodara, Gujarat
                        Feb 21, 2017
                        Resolved
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                        Website: kapspetsmumbaikennel.com

                        I got my Golden retreiver puppy from Kapspets. The owner of Kapspets promised me papers for my puppy which he said would take "at the most 75 days". I was charged for the papers too. My puppy is 6 months old now and I have been following up almost every week for the papers. The owner has been using abusive language on the phone and refuses to give my papers. I have no idea if my puppy is a pure breed and I had to go through hell over the phone with a person who seems extremely unstable in the mind. I strongly request OLX to take action against such people from advertising and victimising OLX customers to such frivolous actions. I was absolutely cheated and verbally abused by Kapspets.
                        Mar 26, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 21, 2017
                        OLX India Customer Care's response
                        Dear Ragini,

                        Greetings from Team OLX!

                        Thank you for sharing your concern. We deeply regret the inconvenience caused to you.

                        We are here for your assistance and can go ahead and take the necessary action against the seller. In order to do so, we request you to please share more details such as a record of any transaction or interaction between you and the seller which will help us to investigate further.

                        Also, I request you to kindly share the AD ID/URL/Link of the ad at [protected]@olx.in, so that we can assist you better till your satisfaction.

                        We value your relationship with us and wish to leave no stone un-turned in meeting your expectations and assure you of our best services.

                        We look forward to hearing from you.
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                          S
                          sribin
                          from Chennai, Tamil Nadu
                          Feb 19, 2017
                          Resolved
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                          Resolved

                          Address: Kannur, Kerala, 670101
                          Website: www.olx.in/myaccount/answer/3939856889/?ref%5B0%5D%5Baction%5D=myaccount&ref%5B0%5D%5Bmethod%5D=

                          Olx Ad ID: [protected], the guy from this ad posted tat selling hyundai getz good condition car...but i was disappointed when i saw the car ..it was not in good condtion..power widows are not working, radiator water leakage, inside both rear door handles are not available..he told "door handle are available in kozhikode market, he will arrange, other issues are we can fix". i trusted his words, in that assurance i gave him Rs.2000, after that as he told i went to kozhikode to buy the spares but no spares available in the market..so i told him to cancel the deal and return the adv money...but he refused to return back...he is fraud..he just collecting money from clients and cheating lik this...please take immediate action against him asap...
                          Mar 24, 2017
                          Complaint marked as Resolved 
                          Feb 19, 2017
                          Updated by sribin
                          Ad ID: [protected] he is now available in this ad...beware...
                          Verified Support
                          Feb 21, 2017
                          OLX India Customer Care's response
                          Dear Sir/Mam,

                          We deeply regret for the inconvenience caused and completely understand your monetary loss.

                          As per the information shared by you, We have forwarded the same to the relevant team as well. They have taken necessary actions against the seller and will keep a close eye to monitor the activity as well.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          I do hope this information helps you. If you need any other assistance, feel free to reach out to us at [protected]@olx.in.

                          Regards,
                          OLX India
                          Dear Sir,
                          when i am posting my add want to give 1BHK on rend
                          1) I am unable to put adress & near by locality as its not save in your list.
                          2) I want to edit add as i miss some words in add .can i edit immediatly after posting.
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                            J
                            Janardhan Sanjeevaiah
                            from Pandavapura, Karnataka
                            Feb 16, 2017
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh, 209206
                            Website: www.olx.in

                            Respected Sir,
                            Im Janardhan Citizen of Karnataka Residing in Bangalore. One of my friend who is handicapped friend who wanted to buy a mobile from his savings amount which was saved from past 3 years and he thought to go for second hand and visited Olx.in website. I got a person Named SIGMA SMARTPHONES who was selling a brand new mobile at 14500 Rs in Uttar Pradesh so I just showed a interest and I contacted him and in the deal he told me to pay via Paytm and we even have paid him in the spot. From till that time phone is swiched off and everytime he will be online active in whatapp, changes is photos and status and he is not responding to us. The handicapped person seems to tell that he commit the suicide that it has become a big problem. The culprit number is located in Uttar Pradesh and he is using Uninor Sim Card.
                            I have all the detais like contact Number, his post in Olx, The photos of which we had chat.
                            SO ITS MY SINCERE REQUEST YOU TO INVESTIGATE THIS AND GET A JUSTICE TO HANDICAPPED PERSON.HE DESERVES THAT 14500/- A LOT SIR.
                            Details Of The Fraud:
                            Sigma Smart Phones
                            Uttar Pradesh
                            The main clue is Mobile Number that is
                            [protected] which is a Uninor Cellular Company Number in Uttar Pradesh. I can even send his photo and chat list.
                            You can Contact me via
                            Janardhan
                            Ph : [protected], [protected],[protected]
                            Email : [protected]@gmail.com
                            Aderess : Bangalore 560064
                            Mar 20, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 17, 2017
                            OLX India Customer Care's response
                            Dear Janardhan,

                            Thank you for bringing this to our notice and regret the inconvenience caused.

                            We have immediately blocked this user from our end and he would not be able to use OLX platform anymore.

                            We are here to provide all required information to the law enforcement agencies in case you want to lodge a formal complaint with the police.

                            Simply reach out to us at [protected]@olx.in to receive immediate assistance.

                            Regards
                            Team OLX
                            OLX banned my account and I cannot access to the account with phone numbers [protected] & [protected]. What is this now they banned my both of the accounts without any reason.
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                              sagarsaini1995
                              from Pune, Maharashtra
                              Feb 14, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110045
                              Website: www.olx.in

                              This is to inform you that mr. Babun dey has sold me an I phone 7 128 gb rose gold from kolkata to delhi. He had dispatched the same from kolkata through dtdc courier services, kolkata on dt.-14.02.2017 wide docket no.- V9992399. In morning Mr. Babun had confirmed me that he has given phone to DTDC courier and they will dispatch the phone on urgent delivery basis along with its insurance. Also he had paid the courier charges of Rs. 1, 270/- to DTDC for special courier.
                              But the courier detail is not traceable yet. Please see this matter as on the behalf of details given by consignor I had transferred the amount of Rs. 26, 000/- via HDFC bank account transfer which instantly did not went so he ask me to deposit Cash in his bank account so I deposited Rs. 25, 000. He said he is in requirement of Money as his Grandfather is hospital and he needs money for Operation.

                              Now, consignor's phone no. is not reachable and DTDC concern person's contact no. is also not reachable. Even though I talked to DTDC person yesterday on this phone no.[protected].
                              Please help me to take out this matter as I have been robbed by those people (Consignor and courier person)

                              Details:
                              Mr. Babun Dey’s Phone number on which I had word and shared information on whatsapp # +91-[protected]
                              DTDC Courier guy’s number #[protected]
                              Bank Account Number where money was transferred # [protected]
                              Bank Branch # madhyagram, Kolkata
                              Bank Name # OBC
                              IFSC Code# ORBC0100751

                              My Detail:
                              Name # Sagar Saini
                              Address # W-z-9, Palam village new delhi 110045
                              Phone # [protected]
                              Mar 1, 2017
                              Complaint marked as Resolved 
                              company does not take any action against him and they told there terms and condition. You resolve the problem how
                              Verified Support
                              Feb 16, 2017
                              OLX India Customer Care's response
                              Dear Sagar,

                              Thank you for bringing this to our notice and regret the inconvenience caused.

                              We tried to retrieve the details of the user through phone number ([protected]) shared by you. However, we are unable to fetch any details with this number.

                              It would be great if you can contact our specialized team at [protected]@olx.in. All your queries will be answered to your satisfaction.

                              Regards
                              Team OLX.
                              Feb 17, 2017
                              Updated by sagarsaini1995
                              Dear,
                              Olx Team,

                              They didn't replay my correct mail. Why are you said is secure buying and all user are verified. I loos my 26000 who pay that amount. I have worst experience with OLX.
                              How can i delete the conversation with person there is no option for it
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                                Rajesh Kunkawlekar
                                from Gurgaon, Haryana
                                Feb 8, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400012
                                Website: www.olx.in

                                Hi, I got trapped by Mr. Amit Bhatia Mob. [protected] / [protected]. This man uploaded images of Toy cars on olx.in. And i selected one amongs many which he had uploaded on olx. Then he told me to pay 1000 rs. for booking and i did bank transfer. Then he sent the car to Mumbai Sewri location on my name. Then after few days i got msg from VRL courier that car is reached pls pay freight and octroi charges around rs. 1000 and take your Toy car. Then i called him for clarification and he did timepass for few days and then later he started cutting my calls and not replying my messages. when i called him from another number he started shouting one me as if i am at the fault. Then he started cutting calls from any number. When i enquired about him to Venus trading company number and come to know that this amit bhatia is not the owner of venus trading company... he just buy toy cars from venus and sell those on olx with fraudulent false commitments too many like me. My name is Rajesh Kunkawlekar [protected] rajesh.[protected]@gmail.com is my email and contact no.
                                Mar 12, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2017
                                OLX India Customer Care's response
                                Hi Rajesh,

                                We apologize for the inconvenience that you have faced due to this.

                                We can see that our team is already looking into your concern. We have shared the details with them and they will get back to you shortly.

                                We assure you best of the services.

                                Regards,
                                OLX India.​
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                                  R
                                  ravikiran.mcom
                                  from Surat, Gujarat
                                  Feb 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ranga Reddy, Andhra Pradesh

                                  I Buy Labrador Puppy from OLX seller is ID [protected] name : Abhilash Reddy, Phone No: [protected], [protected] from Stones Kennel, Sit Num: 15/2956b, Vikarabad, Rangareddy district, Telangana State, India. Puppy cost Rs. 7500/- he told me to deposit then he will send the puppy through travels to Visakhapatnam, I deposited amount to his account through my bank account then he not respond not lift the phone also.

                                  Please help
                                  Apr 24, 2017
                                  Complaint marked as Resolved 
                                  OLX India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 08, 2017
                                  OLX India Customer Care's response
                                  Dear Ravi,

                                  Greetings from Team OLX!

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We request you to share the relevant documents (Online Banking Snapshot, Call records or any other details) for our reference so that we can take prompt action against the issue highlighted by you. Please share the details with our support team at [protected]@olx.in and our team will take necessary action.

                                  Also, in the event it is required by the police or other legal authorities, OLX will provide details of the buyer to the appropriate legal agent. So, we request you to file an FIR and ask legal authorities to write to us with their official email address.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  We await your response!

                                  Regards,
                                  OLX India.​
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                                    A
                                    Agrani Sharma
                                    from Amla, Madhya Pradesh
                                    Feb 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh, 462043
                                    Website: www.olx.com

                                    This is to inform you that I have an account of olx app and have posted few adds too but few users of olx accounts are unnecessarily behaving wrong and sending inappropriate messages that can't be entertained and accepted at any cost. I request you to take action against it and block their account since such people are not good for a reputed company and they create trouble for people like us to use this app. Kindly do the needful.
                                    Mar 9, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 05, 2017
                                    OLX India Customer Care's response
                                    Dear Agrani,

                                    We do apologize for the inconvenience caused.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    We would very much like to look into your concern and help you further. To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                                    Do share all the details. We await your response!

                                    Regards
                                    OLX India
                                    What is this ? Why my olx account suddenly banned ..its not gud thing. I m felling unhappy.
                                    This is so unprofessional from olx that they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. Register email id is [protected]@gmail.com
                                    I am kartik Rane residing in Vile Parle East Mumbai, Maharashtra. I had recently posted an ad on olx and someone seems to have duplicated it. He has posted the same photos as I have and the same location. His name is Vicky Sharma as displayed on the site. Please take the needful action ad early as possible. Thanks in advance.
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                                      susam ghatak
                                      from Mumbai, Maharashtra
                                      Feb 4, 2017
                                      Resolved
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                                      Address: 700004
                                      Website: www.olx.in/item/iphone-6s-indian-64gb-few-months-old-in-9-month-extended-warranty-left-ID19DJgr.html

                                      The Ad ID: [protected] in olx is this. Named by tanmay jana. Today morning he sold me an iPhone 6s 64 GB with serial number and money receipt. He took from me 20000. How a customer or a seller get into without verification website. I am very poor employee in money, i just get 14, 890 It's so tough if I lost 20000, even I could not use it also. Iphone duplicate with android os.
                                      I just want back the money and should be punished those who deals with that.

                                      I am Susam Ghatak, email id [protected]@gmail.com, phone no - [protected].
                                      Mar 7, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 04, 2017
                                      OLX India Customer Care's response
                                      Dear Susam,

                                      We completely understand your situation and apologise for the inconvenience caused.

                                      We have sent you an email regarding your query at [protected]@gmail.com. Kindly check your inbox.

                                      Thanks,
                                      Team OLX
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                                        subhajit-complain
                                        from Gurgaon, Haryana
                                        Feb 3, 2017
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                                        I have brought a lg 7 kg washing machine from a dealer from olx name is shoaib. The dealer is a total fraud. He gave us a machine which is totally no use. Although he has advertised as new and give free home delivery. From the very first day we are facing issue on that. He has given one year warranty, but after delivering the machine he is not atleast picking up the call. I think olx should take step against this. Or this olx is slowly becoming a place of doing fraud. I have lost clear 6000 rupees to that person shoaib.
                                        Feb 03, 2017
                                        Updated by subhajit-complain
                                        When I was facing issue, I call up some one from outside, and checked it, and found that the washing machine has got its body of lg but the inner drum is of samsung and that too is in very poor condition
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