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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 38

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K
Krishnan Sasikumar
Jun 29, 2022
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I was trying to sell my iphone. Some user got my account blocked just because we couldn’t reach an agreement on the price. His id is “All Vehicles Available”.

Please let me know why it was banned and unblock the account.

My id is [protected]@gmail.com.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    D
    Deepakashvani
    Jun 29, 2022
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    Dear Team,

    OLX has suspended my account without any reason or without any notification. Kindly reactivate my account
    Jun 29, 2022
    Updated by Deepakashvani
    My olx contact number is [protected] is still showing as suspended. Kindly do needful.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      V
      Vidya varma
      from Guntur, Andhra Pradesh
      Jun 29, 2022
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      I am facing issues to login intlo my account, it is saying your account has been banned but why??
      I never ever did a mistake or breached ur rules i am a genuine user
      So kindly help me
      Thankyou
      +1 photos
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        G
        Gangadhar Janyavula
        Jun 29, 2022
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        My mobile number is+91 [protected]. My account is suspended for no reason. Request you to activate.

        Thank you,
        Gangadhar
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          M
          Mohsin Naviwala
          Jun 29, 2022
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          Address: Mumbai central

          Getting calls to sell my car which I am not planning so kindly remove my number [protected] from your list. Daily 3-4 calls it is harassment and disturbing in my daily work
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            J
            jegan joystore
            Jun 29, 2022
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            My name is jegan, my mobile number is [protected], i am a well known business man in madurai, tamilnadu, why olx suspended my account ? first tell me the reason,
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              J
              JISHNU BALA
              Jun 29, 2022
              Resolved
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              Resolved

              Address: 109/01, KE lines, Near umrao singh flyover

              I had seen a add of sony xperia 5 III mobile for sale at 21999 in olx website through Apple india seller profile. I got whats app number in olx chat [protected]. He introduced himself as Akash singh named Apple india authorised reseller and shown his company id also. I make booking fee rs. 1499 for confirm book sony xperia mobile. I paid 1499 to above mentioned account. He told the sony xperia mobile will be delivered from Chandigarh warehouse, remaining payment to be paid after the delivery. I accepted and wait for ware house call from chandigarh. They called me from the mobile no [protected], and told me that the mobile cannot be send on cash on delivery. So i should have to pay full remaining amount of mobile i e 20500. I paid to his office account as mentioned above. Then they were told that the amount was not credited to bank. So once again they asked to pay 20500 and confirm order, The debited amount will be refunded at the time of delivery. I paid the amount 20500 by using google pay. Then they were told that the delivery boy will come to deliver the mobile and refund amount 20500. They asked to pay insurance amount 8000 for one year. I paid to the same account. But he didnot came. Later i got call fron warehouse number that the delivery will come tomorrow. Then found out that the same way of scam through olx website by apple india reseller profile on consumer complaints on internet. Please do action and retrieve the money that i paid
              Aug 2, 2022
              Complaint marked as Resolved 
              Verified Support
              Jun 29, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
              • AD Id on which you contacted the user
              • Contact details of the suspicious user
              • Proof of fraud (like payment screenshots, delivery receipt, etc.

              Thanks,
              Team OLX
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                J
                jinenderjinu
                from Gurgaon, Haryana
                Jun 28, 2022
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                My account showing suspended. I dont know the reason as i was using the same from last 4-5 years. Please unblock the same. The account is with jinu. [protected]@gmail.com
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,

                Team OLX
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                  A
                  ankitjain0301
                  Jun 27, 2022
                  Resolved
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                  Resolved

                  Website: www.olx.in

                  I am Muskan. I am a medical student in Odisha. I recently wanted to sell a cooler in OLX. I was matched with an interested buyer with the name: Ashiya Verma23. I am attaching screenshots of all conversation. The buyer posed himself as an army man and started asking me to share Rs 50 first upon which I'll get Rs 100. I did the same and received the same. After that, the buyer asked me to send Rs 4450 more 2 times. After that, he gave one more reason related to all army rules and asked me to send Rs 8900, then Rs 1999, then Rs 21001. This way, more than Rs 40000 was transferred by me. I suddenly realised this is a scam and stopped sending more money. When I called him and tried to confront, he urged me to send Rs 21000 more upon which I would get all my amount back. After that he stopped picking up my call. I don't know what to do. All my money earned so far from my internship is gone and I have nowhere to go. I need help.

                  Here are my other details that will assist with this:
                  - Registered mobile number in OLX: [protected]
                  - The Ad ID that I posted in OLX is: [protected]
                  - Contact number of fraud: [protected]
                  - Name shown in True-caller: Nikhil Verma
                  - Location shown in True-caller: WestBengal
                  - Account number shared by fraud: [protected] (Axis Bank)

                  Other details like chats, UPI transaction details are attached.
                  +10 photos
                  Aug 9, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 28, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
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                    D
                    Dr Rex
                    from Kolkata, West Bengal
                    Jun 27, 2022
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                    Address: Kolkata

                    I have sold my car 6months back still olx aitos call 8 to 10 times a day. I repeatedly told them that i have already sold my car 6mnths back still they call everyday. During my office hours and also during sleeping they call continuously and disturbs.I have blocked more than 50numbers from olx autos bt still they call from different numbers.Pls help me regarding this irritating unnecessary calls from olx autos
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
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                      M
                      muralidhara b g murali
                      Jun 27, 2022
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                      Address: Kengeri upanagara bangalore

                      [protected]@gmail.com is my mail adress and [protected] is our number my OLX account has been suddenly banned so plz re open our account
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        I
                        IPN Tirunelveli
                        from Bengaluru, Karnataka
                        Jun 27, 2022
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                        I am a OLX user for more than 5 years. When I am trying to logging in to the OLX account when I come back from UK, it is showing me that your account is banned. Please help me to address this issue.

                        Regards,
                        Iyappan Balachandran
                        OLX no [protected]
                        OLX email [protected]@gmail.com
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          P
                          prahalad kr
                          Jun 26, 2022
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                          I have published an advt in OLX and i was seeing replies...But next day OLX account got banned without any reason..
                          Email used was [protected]@gmail.com
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            E
                            Ebinthomaspv
                            from KOZHIKODE, Kerala
                            Jun 25, 2022
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                            Says account banned don't know the reason
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
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                              H
                              hameer jhala
                              Jun 25, 2022
                              Resolved
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                              Resolved

                              Hi, I’ve sold my car on olx years ago and still get calls from them all the time, after repeatedly begging them to stop harassing me, is this how they treat customers who have given them business??. I have also attached the number in the photo.
                              +1 photos
                              Jul 27, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 26, 2022
                              OLX India Customer Care's response
                              Dear OLX User,



                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                              Thanks,

                              Team OLX
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                                H
                                hameer jhala
                                Jun 25, 2022
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                                Hi, I sold my car on Olx and have for years constantly been getting calls from them all day everyday. Please make this stop
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
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                                  F
                                  Fareeha Akhtar
                                  Jun 24, 2022
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                                  My account gets banned for no reason, even if make a fresh account with new email id and phone number it gets banned..i have not done any fraud even i have not posted anything on olx, i fail to understand the reason
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,

                                  Team OLX
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                                    E
                                    EF\' N
                                    Jun 24, 2022
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                                    Why my all number banned from olx actually every single person are facing same issue here on olx. Can you please clarify why is it so ?
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,

                                    Team OLX
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                                      Rajumahto
                                      Jun 24, 2022
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                                      Address: Dallirajhara, chhattisgarh

                                      Olx has banned my account for no reason.i was selling my mobile phone on it.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,

                                      Team OLX
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                                        S
                                        Sreelekha Vimala
                                        Jun 24, 2022
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                                        I posted a mobile for sale on 13/06/2022
                                        And made a payment of ₹ 199/- thru upi (google pay) and the amount got detected, but the transaction on olx end failed. May i request to refund the ₹ 199/- amount of the failed transaction.
                                        your faithfully
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,

                                        Team OLX
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