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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4710
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2588
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OLX India reviews & complaints page 39

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R
Rajumahto
Jun 24, 2022
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Address: Dallirajhara, chhattisgarh

Olx has banned my account for no reason.i was selling my mobile phone on it.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
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    Sreelekha Vimala
    Jun 24, 2022
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    I posted a mobile for sale on 13/06/2022
    And made a payment of ₹ 199/- thru upi (google pay) and the amount got detected, but the transaction on olx end failed. May i request to refund the ₹ 199/- amount of the failed transaction.
    your faithfully
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,

    Team OLX
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      V
      vikassharma189
      from Ludhiana, Punjab
      Jun 24, 2022
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      Hi,
      I have never bought anything through OLX and just used this platform to sell the products that are of no use. Today when i wanted to check or post new product to sale. The application gave me an error stating "Your Account has been Suspended".
      Can you please confirm what is the reason behind this suspension. What I have done that is against your policies.
      My email address is [protected]@gmail.com
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons why an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,

      Team OLX
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        A
        Avinash Khadye
        Jun 22, 2022
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        I am not selling anything i am buyer but today i saw my account is banned without any reason.
        Yesterday olx called me if i want to sell anything i said no and then my account was banned.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          N
          nizam shaha
          Jun 22, 2022
          Resolved
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          Resolved

          Address: Pune

          Hi There,

          I was using OLX since it came in market now what I get account banned even I tried with other phone number they banned that too.

          Please respond to this email as I was trying to sell and earn some money.

          Best Regards,
          Nizam Shah
          Aug 14, 2022
          Complaint marked as Resolved 
          Verified Support
          Jun 23, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            Shrenik Sanaki Jain
            Jun 22, 2022
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            Address: OLX

            Account suspended for no reason at all, cannot login even by entering secure phone number
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              P
              Prasad Raut3
              Jun 22, 2022
              Resolved
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              Resolved

              Not sure why, but Olx India has suspended my account with email prasad.[protected]@gmail.com for no reason. Have never sold or purchased any item from this website. The sole ad to sell my DSLR later pulled out as i changed my mind earlier. Now i wanted to agains post the ad and the app shows your account has been suspended. Thank you OLX for doing this to me.
              Aug 9, 2022
              Complaint marked as Resolved 
              Verified Support
              Jun 23, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                B
                Bhavin Thakkar 2022
                from Vadodara, Gujarat
                Jun 21, 2022
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                My Olx Account with the mobile number [protected] is banned with no reason
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  R
                  Rejithcs
                  from Kochi, Kerala
                  Jun 21, 2022
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                  Address: olx india
                  Website: Olx india

                  Olx banned my account for no reason. Ibwas just searching for rental property
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    S
                    shahab nawaz
                    Jun 21, 2022
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                    My Account were suspended with out any reason . [protected]@gmail.com is my email of olx account.
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      S
                      Sanjay Vasnani
                      Jun 21, 2022
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                      Website: www.olx.in

                      I found a 2-wheeler in OLX, then I contacted the seller. Further communications were carried out via Whatsapp & phone call. He claimed to be Vikas Patel, an Indian army officer. He first asked to send my documents and to pay Rs. 3020 via GPay for some vehicle name transfer registration.

                      (P.S. The GPay number was of someone else (Bhuban Paik), claiming to be Army govt employee who handles vehicle registrations)

                      I paid and then he sent me some edited name transfer document (clearly looked as fake). I understood that I got scammed. I googled the name and found that this person has already scammed many people. Kindly take action.
                      +3 photos
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        Z
                        zac887
                        from kollam, Kerala
                        Jun 20, 2022
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                        Website: www.olx.in

                        My account is banned simply without any reason
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Abhay007
                          from Ghugus, Maharashtra
                          Jun 20, 2022
                          Resolved
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                          Resolved

                          Kindly Activate My AD Fast as I have Republished the AD.
                          Activate MY AD as early as possible
                          AD ID - [protected]
                          Jun 22, 2022
                          Complaint marked as Resolved 
                          They Activated MY AD.Thanks
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you.

                          Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.

                          For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                          Thanks,

                          Team OLX
                          Abhay007's [Complaint's author] reply, Jun 20, 2022
                          AD ID - 1687532696
                          Activate My AD Fast I have Republished it
                          Abhay007's [Complaint's author] reply, Jun 20, 2022
                          I have already Sent a Email but still NO Response from OLX Support
                          Abhay007's [Complaint's author] reply, Jun 21, 2022
                          Resolve My issue fast & Activate My AD
                          Abhay007's [Complaint's author] reply, Jun 22, 2022
                          I have Emailed 2 Times to OLX Support Still NO Response,
                          Very Bad Service.
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                            P
                            premrocksu0
                            Jun 19, 2022
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                            Website: Olx.in

                            My Olx account has been banned for no reason I was browsing for mobiles and all of sudden it logged out. When I tried to login it show 'Your account has been banned' and no proper reason has been provided by the company for banning my account.
                            Then I tried to use olx from different account they banned it too.
                            They don't provide any reason aur notification before banning
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
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                              K
                              kamlesh iert
                              Jun 19, 2022
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                              Dear sir,
                              My account is blocked

                              Mob No - [protected]
                              Email - iert.[protected]@gmail.com

                              Please check and open the account.

                              Regards
                              Kamalesh Kumar
                              Mob. No [protected]
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,

                              Team OLX
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                                S
                                Sheema shaik
                                from nellore, Andhra Pradesh
                                Jun 18, 2022
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                                My account has been suspended for no reason please help me to get back my account
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  B
                                  Bon Appetit
                                  Jun 18, 2022
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                                  Address: Pune

                                  My mob no is [protected]
                                  My account banned for no reason
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    G
                                    Gaurav001122
                                    Jun 18, 2022
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                                    It's the complaint against OLX autos, as i am the channel partner with OLX autos and my firm name is Manya Motors, i have won one car wagon r auto 2016 model where inspection report as per OLX inspection report and as per service history both have major difference, but still they have deducted 10k .i have complaint for the same to ceo of OLX Mr Amit Jain but instead of seeing the complaint they have forwarded this to there third class team member and till date i have not got my money back
                                    Dear Gaurav,

                                    We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                                      Ankurr0989
                                      Jun 18, 2022
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                                      Olx account created, just 2 hours back and was having a genuine conversation, and was about to finalise deal for second hand car, but sudden my account got suspended. Who will compensate, if such good deal is encashed by someone else. This will just say sorry.. Get my account unlocked immediately.
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                                        J
                                        jeya singh raj m
                                        from Karungal, Tamil Nadu
                                        Jun 17, 2022
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                                        Address: ernakulam
                                        Website: olx

                                        We saw a swift vxi at the rate of 2, 00, 000 in olx. so we approached him with the number attached to it([protected] still active) he also replied us and made deal of amount 180000 and send his photo, and told us that he is serving the indian army ( in pangode military camp ) and he send all his details aadhar card, army service card, car rc book and all details of the car. and he said that he has transfer of duty to jammu and kashmir. He said that due to covid 19 protocals only courier service is possible and the courier will be done by { army regiment APS postial courier service) and he also asked the copy of our aadhar card, driving liscence and passport size photot to change the doucments in our name and he said to pay 10, 500 rs should be paid for the delivery charge in APS postal courier after all this detsild and money was send by us then they send us a slip named army postal service and said that the delivery will be in 2 to 3 hrs and after some time the delivery boy called and send his details as army man and asked to pay 21500 to cross red line and we payed it and later he again called and said that the payment method is wrong and he send to pay amount 21000 in first payment and 500 in second payment at last we payed a total amount of 53, 500 and after that they again said that due to delay in curier he have to pay 32500 and in doubt we went to the location he said { parasalla neyatankara road kerala} there is a fraud group cheating in the name of indian army we are afraid that they may use our details that we send for any our cheating works so please help us to get the money and get rid of other ceating may done by using our details.

                                        contacted party:
                                        whats app number :[protected]
                                        name: rahul R S

                                        payment details:
                                        federal bank account no : [protected]
                                        ifsc code: FDRL0009998
                                        name: SUNIL KUMAR
                                        GPAY AMOUNT :Rs 10500 date 16.6.2022 time: 10.14 am

                                        second payment :
                                        hdfc bank account no: [protected]
                                        ifsc code:HDFC0002016
                                        NAME: dipan mazumder
                                        gpay amount : Rs 21500 time 13.37 - Rs 11500
                                        time 13.38- Rs 10, 000

                                        third payment:
                                        federal bank account no. [protected]
                                        ifsc code: FDRL0009998
                                        name: rahul gupta
                                        amount: Rs 21500 time 16.05 - Rs 21000
                                        16.10 - Rs 500
                                        +3 photos
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