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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
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OLX India reviews & complaints page 39

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H
hameer jhala
Jun 25, 2022
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Hi, I sold my car on Olx and have for years constantly been getting calls from them all day everyday. Please make this stop
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
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    F
    Fareeha Akhtar
    Jun 24, 2022
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    My account gets banned for no reason, even if make a fresh account with new email id and phone number it gets banned..i have not done any fraud even i have not posted anything on olx, i fail to understand the reason
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,

    Team OLX
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      E
      EF\' N
      Jun 24, 2022
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      Why my all number banned from olx actually every single person are facing same issue here on olx. Can you please clarify why is it so ?
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,

      Team OLX
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        R
        Rajumahto
        Jun 24, 2022
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        Address: Dallirajhara, chhattisgarh

        Olx has banned my account for no reason.i was selling my mobile phone on it.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,

        Team OLX
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          S
          Sreelekha Vimala
          Jun 24, 2022
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          I posted a mobile for sale on 13/06/2022
          And made a payment of ₹ 199/- thru upi (google pay) and the amount got detected, but the transaction on olx end failed. May i request to refund the ₹ 199/- amount of the failed transaction.
          your faithfully
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,

          Team OLX
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            V
            vikassharma189
            from Ludhiana, Punjab
            Jun 24, 2022
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            Hi,
            I have never bought anything through OLX and just used this platform to sell the products that are of no use. Today when i wanted to check or post new product to sale. The application gave me an error stating "Your Account has been Suspended".
            Can you please confirm what is the reason behind this suspension. What I have done that is against your policies.
            My email address is [protected]@gmail.com
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons why an account can be banned.

            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,

            Team OLX
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              A
              Avinash Khadye
              Jun 22, 2022
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              I am not selling anything i am buyer but today i saw my account is banned without any reason.
              Yesterday olx called me if i want to sell anything i said no and then my account was banned.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                N
                nizam shaha
                Jun 22, 2022
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                Resolved

                Address: Pune

                Hi There,

                I was using OLX since it came in market now what I get account banned even I tried with other phone number they banned that too.

                Please respond to this email as I was trying to sell and earn some money.

                Best Regards,
                Nizam Shah
                Aug 14, 2022
                Complaint marked as Resolved 
                Verified Support
                Jun 23, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  S
                  Shrenik Sanaki Jain
                  Jun 22, 2022
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                  Address: OLX

                  Account suspended for no reason at all, cannot login even by entering secure phone number
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    P
                    Prasad Raut3
                    Jun 22, 2022
                    Resolved
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                    Resolved

                    Not sure why, but Olx India has suspended my account with email prasad.[protected]@gmail.com for no reason. Have never sold or purchased any item from this website. The sole ad to sell my DSLR later pulled out as i changed my mind earlier. Now i wanted to agains post the ad and the app shows your account has been suspended. Thank you OLX for doing this to me.
                    Aug 9, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jun 23, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      B
                      Bhavin Thakkar 2022
                      from Vadodara, Gujarat
                      Jun 21, 2022
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                      My Olx Account with the mobile number [protected] is banned with no reason
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Rejithcs
                        from Kochi, Kerala
                        Jun 21, 2022
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                        Address: olx india
                        Website: Olx india

                        Olx banned my account for no reason. Ibwas just searching for rental property
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          shahab nawaz
                          Jun 21, 2022
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                          My Account were suspended with out any reason . [protected]@gmail.com is my email of olx account.
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            Sanjay Vasnani
                            Jun 21, 2022
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                            Website: www.olx.in

                            I found a 2-wheeler in OLX, then I contacted the seller. Further communications were carried out via Whatsapp & phone call. He claimed to be Vikas Patel, an Indian army officer. He first asked to send my documents and to pay Rs. 3020 via GPay for some vehicle name transfer registration.

                            (P.S. The GPay number was of someone else (Bhuban Paik), claiming to be Army govt employee who handles vehicle registrations)

                            I paid and then he sent me some edited name transfer document (clearly looked as fake). I understood that I got scammed. I googled the name and found that this person has already scammed many people. Kindly take action.
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              Z
                              zac887
                              from kollam, Kerala
                              Jun 20, 2022
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                              Website: www.olx.in

                              My account is banned simply without any reason
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                Abhay007
                                from Ghugus, Maharashtra
                                Jun 20, 2022
                                Resolved
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                                Resolved

                                Kindly Activate My AD Fast as I have Republished the AD.
                                Activate MY AD as early as possible
                                AD ID - [protected]
                                Jun 22, 2022
                                Complaint marked as Resolved 
                                They Activated MY AD.Thanks
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you.

                                Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.

                                For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                Thanks,

                                Team OLX
                                Abhay007's [Complaint's author] reply, Jun 20, 2022
                                AD ID - 1687532696
                                Activate My AD Fast I have Republished it
                                Abhay007's [Complaint's author] reply, Jun 20, 2022
                                I have already Sent a Email but still NO Response from OLX Support
                                Abhay007's [Complaint's author] reply, Jun 21, 2022
                                Resolve My issue fast & Activate My AD
                                Abhay007's [Complaint's author] reply, Jun 22, 2022
                                I have Emailed 2 Times to OLX Support Still NO Response,
                                Very Bad Service.
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                                  P
                                  premrocksu0
                                  Jun 19, 2022
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                                  Website: Olx.in

                                  My Olx account has been banned for no reason I was browsing for mobiles and all of sudden it logged out. When I tried to login it show 'Your account has been banned' and no proper reason has been provided by the company for banning my account.
                                  Then I tried to use olx from different account they banned it too.
                                  They don't provide any reason aur notification before banning
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,

                                  Team OLX
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                                    K
                                    kamlesh iert
                                    Jun 19, 2022
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                                    Dear sir,
                                    My account is blocked

                                    Mob No - [protected]
                                    Email - iert.[protected]@gmail.com

                                    Please check and open the account.

                                    Regards
                                    Kamalesh Kumar
                                    Mob. No [protected]
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,

                                    Team OLX
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                                      S
                                      Sheema shaik
                                      from nellore, Andhra Pradesh
                                      Jun 18, 2022
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                                      My account has been suspended for no reason please help me to get back my account
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        B
                                        Bon Appetit
                                        Jun 18, 2022
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                                        Address: Pune

                                        My mob no is [protected]
                                        My account banned for no reason
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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