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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
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2582
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B
Brijesh@1977
from Noida, Uttar Pradesh
Feb 22, 2022
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We found a car on OLX. He introduced himself as Bhanu Pratap Sharma and asked us to pay ₹4150 as delivery charges through PhonePay on mob no [protected]. He asked to pay rest of the money in Manish verma's account.
Ac [protected]
IFS code: FDRL0001785
Now he's not receiving our phone calls.

Complaint From
Brijesh Kumar
Mob [protected]
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    R
    RamaniAjeethpaul
    from Chennai, Tamil Nadu
    Feb 22, 2022
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    My olx account is not getting activated. I don't know the reason. This olx site is highly helpful for me to buy and sell products, so please help me to recover my olx site.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
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      M
      maheshram07
      from Kokkothamangalam, Kerala
      Feb 22, 2022
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      Address: Rajiram, Kokkothamangalam P.O., Cherthala, Alappuzha Dist, Kerala

      Self account/s getting suspended for no reason, even tried with wife's email/phone number, results are same. I haven't posted any for sale, used to search items purchase.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        S
        sskhopkar
        from Mumbai, Maharashtra
        Feb 21, 2022
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        Address: SUBHASH KHOPKAR, 20/107, SANSKAR CO OP HSG. SOCIETY, C. S. R. COMPLEX, OPP EKATA NAGAR, NEAR CHARKOPE NAKA,NEAR VITHAL MANDIR ,KANDIVALI WEST, MUMBAI-

        I have put ad for my showcase dated 20th Fab 2022, Around 2 0clock.After 5 minutes I got message from customer MR. Ashok Verma (mobile contact no. +[protected] asking me my contact no. I send him my contact no.
        Ashok call me up and ask me my account detail for payment transection. i have give him my details but he was preferring Paytm only for payment. i have also send him my paytm details but he did not pay anything to me but contrary total Rs. 10, 000+10, 000+30000= Rs.50000 was debited from my account. I ask him refund my amount via netmaking but he is refuse to payment via net banking, he force me to add new account in paytm and ask me the details of the same. I ask him his location address but he is refusing my request. after so much arguments and request I does not get any refund from the customer Ashok till the date. So pls request you do needful action and look in to the matter seriously.
        +2 photos
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          V
          vishalbhatt80
          from Mumbai, Maharashtra
          Feb 20, 2022
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          Dear Sir,

          My account was suddenly banned without any reason. Pls resolve it immediately.
          Thanks.
          Rgds
          Vishal Bhatt
          Dear OLX user,

          We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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            M
            muzjikk
            Feb 19, 2022
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            Website: olx

            Hi olx,

            my account has been suspended for no reason, there is no possible option to reach customer care by any means.

            This is not something a customer would accept and it is unprofessional behavior.
            Verified Support
            Feb 20, 2022
            OLX India Customer Care's response
            Dear OLX user,

            We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
            Feb 24, 2022
            Updated by muzjikk
            please provide a valid email address to send the information. i still will give it here

            [protected]
            Mar 12, 2022
            Updated by muzjikk
            what happened, there is no update from olx yet
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              S
              Sunil Basra
              from Bathinda, Punjab
              Feb 19, 2022
              Resolved
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              Resolved

              Address: Phagwara

              Dear Sir

              I paid 899/- through upi to feature my add but OLX did not featured add nor sent me invoice of the payment.
              Moreover I am unable to find their customer care number .
              I request you to feature my add or refund my money.

              User - Basra
              Mobile- [protected]
              Email. [protected]@outlook.com
              Mar 30, 2022
              Complaint marked as Resolved 
              Feb 19, 2022
              Updated by Sunil Basra
              Not resolved
              Verified Support
              Feb 20, 2022
              OLX India Customer Care's response
              Dear OLX user,

              We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                F
                fariz sarshar sami
                Feb 18, 2022
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                I saw ad on olx for a car which was swift dzire vdi with number UP72 BA 4683 .He told that plz deposit 5000 as security money which i did.He sent me a army airport tracking pic .He called me next morning saying u need to pay 16500/- for RTO registration.He repeatedly called nd duped around 74000/- without any message .
                Dear OLX User,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                Thanks,
                Team OLX
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                  K
                  Kamalakanta Sahu
                  Feb 16, 2022
                  Resolved
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                  Resolved

                  Address: naukri.com

                  I saw an ad in olx. I will intrest.one call will apeared me from naukri.com
                  and fraud som amount Rs.32510/-
                  some Mob No.of froder-
                  [protected]
                  [protected]
                  [protected]
                  [protected]--------This No is Active
                  [protected]

                  a name of officer interview me - Ankit Khatria
                  All Payments will phone pay in this no-[protected]
                  +7 photos
                  Mar 21, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 18, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                  OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
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                    J
                    Jasper Felix Manaksha
                    Feb 16, 2022
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                    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                    [protected]/[protected]
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      P
                      Preeti11gt
                      Feb 15, 2022
                      Resolved
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                      Resolved

                      Website: www.olx.in

                      Hi Team,

                      Today My Father have posted the add to sell the washing machine and cooler to the OLX site. Then one person contacted my father's number to talk about the items. Then he send the QR code on my father's WhatsApp number to scan . My father send 5 Rupees to that person to check its account. But after that he sends fake transaction details image on whatsapp of 9000 rupees . We didnt received any money from that person and sending us abusing language and threating calls from that person to my father and some how he also got my mother's number as well. He called on my Mother's number as well to threaten.

                      So i would to like to file a complain for below given FRAUD CALLERS . Who is the threating my father and mother.

                      Kindly take action on these Fraud callers. Please file a compliant against below given number and take a necessary steps

                      Fraud numbers :

                      [protected]
                      [protected]
                      [protected]
                      Mar 28, 2022
                      Complaint marked as Resolved 
                      Feb 15, 2022
                      Updated by Preeti11gt
                      Please block this number as well. Calling again and again

                      [protected]
                      Verified Support
                      Feb 17, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                      OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!
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                        S
                        Sanjayv161
                        from Chennai, Tamil Nadu
                        Feb 15, 2022
                        Resolved
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                        Resolved

                        Olx banned my account for posting an ad about a phone i want to sell but no mistake was there i dont even know why they are banning genuine ads and leave scam ada as it is
                        Mar 20, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 16, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          R
                          RAMAKRISHNAN TS
                          Feb 14, 2022
                          Resolved
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                          Resolved

                          Address: Vallimony, West fort, perunthanni, Trivandrum

                          Iam frequently taking OLX add packages for the advertisement of my building for rent. I am getting leads but I can't get theirs contact number to contact them.
                          Mar 18, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 15, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
                          Iam taking olx package 49 rupee but 2 times deducted 49 rupee money from my account also iam received 1 invice iam not getting any leds and t i can't getting any contact nos waistage of money
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                            K
                            KhemaramBarupal
                            Feb 12, 2022
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                            Address: Jodhpur

                            धोखा धड़ी
                            Dear OLX User,

                            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                            • AD Id on which you contacted the user
                            • Contact details of the suspicious user
                            • Proof of fraud (like payment screenshots, delivery receipt, etc.

                            Thanks,
                            Team OLX
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                              S
                              Susobhan Mukherjee
                              Feb 12, 2022
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                              I got cheated from a person name Jai Kishan don't know this name is correct or not. Cheated Rs 3000 by him. Want my money Back. I share screen shot of some proof. Though it is showing payment failed but from by Bank Account amounts are debited.
                              +4 photos
                              Dear OLX user,

                              Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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                                B
                                Bhaijaan Bhai Khan
                                Feb 11, 2022
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                                Banned for no reason
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  I
                                  Ibra4009
                                  Feb 10, 2022
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                                  Address: CELTECH DIGITAL ELECTRONIC STORE, BIDAR , KARNATAKA
                                  Website: OLX

                                  OLX SELLER KUMAR PUT ADD FOR IMAC 27" Retina Apple Desktop photo enclosed.

                                  I chat with him he requested My mobile number I mentioned in chat
                                  he told that further details will be available in whatsapp.

                                  He sent some photos of PC & confirm the specification etc,
                                  after that he negociated price for 1L, add price was Rs. 130, 000.

                                  He told to put money online to AJAY PANDEY, CANARA BANK ACCOUNT
                                  [protected], IFSC CNRB0000307, JANPATH BRANCH, DELHI.

                                  I transfered the amount 1Lakh & sent the details in watsapp.

                                  Next day he sent the Invoice & courrier Details, (enclosed)

                                  when I saw the courrier dertails, there was a laptop also
                                  I discuss in watssap he told that the laptop also sent by mistake
                                  keep it, it will be reshipped from your place,

                                  After sometime i recieved email stating that, The laptop is costly
                                  item, It cannot be delivered to you along with your desktop PC,
                                  for this we want some Security amount of Rs. 20, 000 then only
                                  both the items will be delivered,

                                  I tried to contact the courrier person, It was not reachable
                                  in the meantime I recieved email stating that within 1 hour the
                                  courrier person will reach you If you pay Rs, 20, 000, He assured
                                  that this is a refundable deposit .

                                  A lady inform over Mobile [protected] to pay the security deposit.

                                  After some time I paid the Security Deposit Rs. 20, 000
                                  & shared the details on whatsapp.

                                  After that the courrier has not recieved I am trying to contact
                                  the courrier company, It is not reachable .

                                  I have enclosed all available details,

                                  Kindly help in this regards.

                                  MOHAMMAD IBRAHIM,
                                  BALLARI, KARNATAKA.
                                  M [protected].
                                  [protected]@msn.com
                                  +10 photos
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    J
                                    jayakumar1984
                                    from chennai, Tamil Nadu
                                    Feb 10, 2022
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                                    Hi, My olx account got banned without any reason. I've never sold any product in OLX. I was checking OLX to buy a product but suddenly i got popup message that my OLX account is banned
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      Sahal Shukoor
                                      Feb 8, 2022
                                      Resolved
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                                      Resolved

                                      Hello, my account was blocked out of nowhere
                                      Account phone number: [protected]
                                      +1 photos
                                      Mar 18, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 09, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        A
                                        anubhav212199
                                        from Delhi, Delhi
                                        Feb 7, 2022
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                                        Address: rohini

                                        Hi team,

                                        For test drive and all i have give the token money to olx auto and after checking the market price i get to know tat car price is high.

                                        I have asked them to refund the token money and they are saying its not refunded.

                                        Please take serious steps to refund my money back.
                                        +1 photos
                                        Verified Support
                                        Feb 09, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                        - Your registered phone number on OLX
                                        - Transaction receipt if any, in context to advance payment.
                                        - Ad id through which you have contacted the suspect.
                                        - Chat/message history with the suspect.
                                        - Contact number/email address of the suspect.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        Awaiting reply from you!
                                        Feb 10, 2022
                                        Updated by anubhav212199
                                        Hi Team,

                                        Please find the below details that you have mentioned abiove.

                                        1. Registered Mobile Number - [protected]
                                        2.Receipt id added in attacgment.
                                        3.Contact number of olx employee who is saying money will not be refunded - +[protected] Akshay
                                        4.Chat history and wrong booking date is attached on the email.
                                        5.He had mention on the email that i have give tokien money on 21 nov 2021 and its wrong.

                                        I have done the test drive and after it i thought car is good and when i inspected it has some issue while driving and thhey are giving at higher price then other dealer so i told him to refund my money but he is saying its not refundable and its really bad.

                                        all token money should be refundable as per the govt law and they are saying do whatver you want money will not be refunded and ts more then 2 week there is no response.

                                        Please have a word with him and ask them to refund token money asap.

                                        Feb 13, 2022
                                        Updated by anubhav212199
                                        Hi Team,
                                        Is there any update for me.
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