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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 54

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G
Gloria Kaushal
Dec 31, 2021
Resolved
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Resolved

My account has been banned for no reason since many months..
Registered phone number
[protected]
Feb 14, 2022
Complaint marked as Resolved 
Verified Support
Jan 01, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    A
    Aakash_varma
    Dec 31, 2021
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    Website: www.olx.in/panaji_g4058676/for-rent-houses-apartments_c1723

    I have been using the same Olx account for years but now to my surprise, my account got suspended without any reason, where am not even selling/buying anything at that time. this is very unprofessional from such a reputed company.
    am requesting OLX to reactivate the account at the earliest.
    account details:
    id: [protected]@gmail.com
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Aakash_varma's [Complaint's author] reply, Dec 31, 2021
    here are my details:
    id: [email protected]
    phone: 8885678348
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      Tamil Dubsmash Pro
      Dec 31, 2021
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      I have so tried to make my olx ad on live but i got a suspended notice and then i will tried more accounts on my many mobile number's but still i have getting banned notice from olx.
      I have already payed amount for my ad and boost services but still i have not able to get my return my amount.
      Please return my amount or reactivate my olx account for Mobile number: [protected]
      Incase your team has not return my amount and then i will take severe action for make consumer complaint on Madras High Court on my locality.
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        S
        shubham tony
        from Mundi, Madhya Pradesh
        Dec 30, 2021
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        Hi my account on olx with mail id [protected]@gmail.com has been banned for no reason
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          S
          Sai Kumar Bhimarasetty
          Dec 30, 2021
          Resolved
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          Resolved

          Hello I sold my car but still im getting calls from OLX Autos from this number "[protected]". They are calling 5-6 times a day even i said i doesn't require now.
          Feb 4, 2022
          Complaint marked as Resolved 
          Verified Support
          Dec 30, 2021
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

          Email address: [protected]@olx.com
          Phone Number:[protected]:00am - 07:00pm).

          Warm Regards,
          Team OLX
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            P
            premsagar7
            Dec 30, 2021
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            My account suspended, i havent used for more than 2 yrs.

            email : [protected]@yahoo.com
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              U
              unseen gold
              Dec 30, 2021
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              Address: M.K path islampur, Ulubari , Guwahati,Assam

              Olx People have no responsibility that they are banned my account for no reason, I use olx for selling my household item's but when they banned my account i have no option to sell this item, I use olx for long time but that Update version are such a worst olx version i have ever use please unbanned my olx account as soon as possible my linked account with olx is [protected]@gmail.com
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                R
                Rajeswar Prasad N
                Dec 29, 2021
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                Address: [email protected]

                OLX accounts are being suspended without informing or enquired with the customer /account holders. That lead us to loose faith on OLX as most of the buying process are being stopped in the middle.
                There is no proper options to enquire the customer centre of olx to reopen or reactivate the account. If you send messages in olx Facebook, we just get a copy paste reply statement that your account has been suspended.
                We don't know what mistakes we did and reasons are not disclosed.
                That lead the fake and forgery people to open multiple accounts and chest the system.
                You OLX have the mobile number or emails of the account holding customers. Why you couldn't call them and verify before you suspend the account? You miss the forgery and thieves but spoil the interest of genuine customers.
                My account has been suspended three times of three different accounts. All those time, I was locked out just before closing deal to buy stuffs.
                My suspects are, are you OLX have secret dealing with cheaters and thieves?
                I feel Amazon and Flipkart are better than OLX or wise to go to dealers to buy used cars.
                I will never open an account with OLX in the future, nor my friends. We all fed up with you, unfortunately.
                It is extremely insulting and unkind what olx is doing with genuine buyers.
                Another time, a friend of mind paid money to someone through OLX and the account has been suspended next day. He lost his money and address of the seller. It was a small amount, but it is not correct. We do really suspect OLX.
                We don't know whether the issues are brought up to the upper management.
                We think, it is better to find alternative ways for selling and buying, even directly at shops or offices or from known friends as we did in the past.
                Simplest way for you is just make a call before you suspend accounts blindly.
                Dec 29, 2021
                Updated by Rajeswar Prasad N
                OLX accounts are being suspended without informing or enquired with the customer /account holders. That lead us to loose faith on OLX as most of the buying process are being stopped in the middle.
                There is no proper options to enquire the customer centre of olx to reopen or reactivate the account. If you send messages in olx Facebook, we just get a copy paste reply statement that your account has been suspended.
                We don't know what mistakes we did and reasons are not disclosed.
                That lead the fake and forgery people to open multiple accounts and chest the system.
                You OLX have the mobile number or emails of the account holding customers. Why you couldn't call them and verify before you suspend the account? You miss the forgery and thieves but spoil the interest of genuine customers.
                My account has been suspended three times of three different accounts. All those time, I was locked out just before closing deal to buy stuffs.
                My suspects are, are you OLX have secret dealing with cheaters and thieves?
                I feel Amazon and Flipkart are better than OLX or wise to go to dealers to buy used cars.
                I will never open an account with OLX in the future, nor my friends. We all fed up with you, unfortunately.
                It is extremely insulting and unkind what olx is doing with genuine buyers.
                Another time, a friend of mind paid money to someone through OLX and the account has been suspended next day. He lost his money and address of the seller. It was a small amount, but it is not correct. We do really suspect OLX.
                We don't know whether the issues are brought up to the upper management.
                We think, it is better to find alternative ways for selling and buying, even directly at shops or offices or from known friends as we did in the past.
                Simplest way for you is just make a call before you suspend accounts blindly.
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                  M
                  MaheshKumar Jain
                  from Noida, Uttar Pradesh
                  Dec 29, 2021
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                  Address: Sector 51, Noida

                  I have sold my Maruti Dizire no. UP16BA5264 through your OLX office Sector 51 Noida on 20th March 2021. It was told that the vehicle will be transferred in the name of buyer within 6 months but not yet done. I have contacted mr. Nishant Tripathi incharge of Sector 51 Noida branch, but he is not more responding to me. I am worried the vehicle might be misused and I will be held responsible for any mishappening if arises. I want to know the status and the reason why it is not transferred and how much more time it will take.
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                    S
                    Syed Saquib Ahmad
                    Dec 28, 2021
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                    Olx people are very unprofessional. They have suspended my account without any reason even i was selling my own car.
                    Olx please go through my account and pleas unbaned my account
                    Email id: [protected]@gmail.com
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      Avvysingh99
                      Dec 28, 2021
                      Resolved
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                      Resolved

                      I dont know what the hell is wrong with the olx app . I m really annoyed with this each and every time i have to make new account bt after using that app for freakin 2-3 min it automatically get logout and then i tried to login again it says ur account has been banned or suspended i don't understand wat kind of bug is this. Till now i had made 4-5 gmail account so that i can use olx bt. Thats of no use kindly fix this ### so that i can do my business otherwise i have to switch to another app probably quicker
                      Feb 4, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 29, 2021
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        abhay pa
                        Dec 28, 2021
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                        Hi my account got banned without any reason.it seems software bug which block OLX account randomly . pls unbanned it as soon as possible.
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          shivanisg
                          from Mumbai, Maharashtra
                          Dec 26, 2021
                          Resolved
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                          Resolved

                          Address: 1121/22 Bldg No 39, B wing, 3rd floor, Nehru Nagar Kurla East. Mumbai - 400024

                          I wanted to sell my ukulele and hence created an ad on OLX. A person called Rahul Kumar contacted me ([protected]). Then the person sent me a request on GPAY through a swipe card machine. When I accepted the request, the amount 3250 was in turn debited from my account. Then to refund my amount the person sent me one more code and ask to use the code as payment. When I use that code, the amount quoted as code got again debited from my account. Not just that, he threatened me that he shall commit suicide and that hes a heart patient.
                          Jan 26, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 26, 2021
                          OLX India Customer Care's response
                          Hi,
                          Thank you for sharing your concern with us, we apologize for any inconvenience this may have caused.

                          We understand your concern and to assist you on this, please share the following information with us so that we can take appropriate action against the suspect.

                          Your registered phone number on OLX
                          Transaction receipt if any.
                          Ad id through which the buyer contacted you.
                          Chat/message history with the buyer.
                          Contact number/email address of the buyer.
                          Please update if the buyer shared the number through voice or text message.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
                          Hello there,

                          I wanted to inquire if the complaint is really resolved or this fraudulent OLX is fake "Resolving" the complaints in order to achieve high Resolved numbers on this platform.

                          OLX is pathetic!
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                            R
                            Ravindra Appalswamy
                            Dec 25, 2021
                            Resolved
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                            Resolved

                            Dear Sir/ Madam,
                            I have got cheated through your platform.

                            I have seen an ad on OLX.in for used supermarket racks. i contacted the supplier and had dealt with the used racks worth Rs 11400.00. to deliver the goods in Kakinada AP as Supplier said that they are in Guntur. AP.
                            Currently, i am in KUWAIT working and living here and I have transferred the money from Kuwait.
                            I paid the amount Rs 11400.00 but the supplier didn't deliver the goods as agreed and he is not responding to my message and off the phone.
                            Kindly help me get my money back.

                            Please note- there are many ads with different accounts and different places it's a big scam I guess. Kindly investigate.

                            Thanks
                            fraud supplier details
                            Name on Olx.in profile- Krishna
                            link- www.olx.in/profile/[protected]
                            i Transferred the amount below account to
                            B. Chaithnya Reddy
                            Federal Bank
                            Ac- [protected]
                            IFSC code- FDRL0005555
                            Phone- 91 [protected]
                            Proof attached
                            Thanks
                            Ravindra Appalswamy
                            Jan 26, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Dec 25, 2021
                            OLX India Customer Care's response
                            Hi,
                            Thank you for sharing your concern with us, we apologize for any inconvenience this may have caused.

                            We understand your concern and to assist you on this, please share the following information with us so that we can take appropriate action against the suspect.

                            Your registered phone number on OLX
                            Transaction receipt if any.
                            Ad id through which the buyer contacted you.
                            Chat/message history with the buyer.
                            Contact number/email address of the buyer.
                            Please update if the buyer shared the number through voice or text message.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
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                              Tahir_
                              Dec 23, 2021
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                              Olx had banned my 3rd account until now for no reason started after i had reported scammed profiles and from then they started banning my every account i have created worst company I have ever encountered been a olx users for years and had spend few bucks so far.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                K
                                Kranthi Kumar Maddela
                                Dec 22, 2021
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                                Olx has banned my accounts for no reason.
                                Unable to access my account from the day i deleted my ads.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  L
                                  LoganJ
                                  Dec 22, 2021
                                  Resolved
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                                  Resolved

                                  Address: SECOND FLOOR, 14-58, NEW JAMPANI COMPLEX, NH-16, MARTURU, Prakasam, Andhra Pradesh, 523301

                                  I saw a ad. On OLX for PlayStation 5 disc version amounting 51, 000/- seller asked me to send 10, 000/- before invoice and INR 41, 000/- before delivery. After verifying all his details and GST certificate i transferred the amount accordingly but he is a fraud a didn't deliver my item
                                  Please do a needful.
                                  Org ANR Enterprise
                                  Owner- Basakara Rao Addanki
                                  Gst 37AMSPA8057D1ZW
                                  Contact - [protected], [protected]
                                  Address - SECOND FLOOR, 14-58, NEW JAMPANI COMPLEX, NH-16, MARTURU, Prakasam, Andhra Pradesh, 523301
                                  Jan 22, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 22, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                  • AD Id on which you contacted the user
                                  • Contact details of the suspicious user
                                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                  Thanks,
                                  Team OLX
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                                    S
                                    Strell Racing
                                    Dec 21, 2021
                                    Resolved
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                                    Resolved

                                    I have a small business...before I used free ads section to post my Ad ...and the business found realy useful ...some one from my same field Reported my ad because of I'm Getting good Response, now my account suspended, this is the 3rd time I'm contacting olx, there is no customer care number, no email to contact, a customer is willing to paid for your service still you Peoples Showing this Banned account thing whenever Log in
                                    Jan 26, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 22, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Same they have done with me.. Now they have Banned my thrww account.. I m frustrated now.. Their is no mail id to contact. No phone number to resolve our issue..
                                    Strell Racing's [Complaint's author] reply, Dec 25, 2021
                                    Such a shameless peoples
                                    They keep no manners
                                    The bug is you can't sign in with your account from an another device
                                    They will immediately ban your Imei and after they will ban your account
                                    Nowadays olx is accessible and profitable for Scammers, olx won't entertain Straight Users
                                    Pathetic service in india
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                                      pgvnair
                                      from Kannur, Kerala
                                      Dec 21, 2021
                                      Resolved
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                                      Resolved

                                      I am Vishnumohan from Kerala spoke to your Bangalore office several times in connection with non- transfer of vehicle sold belongs to my son Mithun Vishnu, through your OLX platform in Feb 2021. The vehicle details are👇🏽👇🏽
                                      KA 01 MM 5833
                                      Fiat Linea T jet

                                      It is now more than 10 months and unfortunately the vehicle still stands in his name and not transferred.
                                      At the time of sale, the vehicle had a valid insurance cover till 04/11/2021.
                                      You have also forfeited your promise that the vehicle will not be used in road by any person before RC transfer.
                                      But yesterday my son received a notice from City traffic police to pay a fine of Rs.1000 for parking the vehicle in a No Parking zone on 02nd September 2021.
                                      How it could be? What is happening?? We choose to sell the vehicle in OLX platform having considered as a reputed and responsible Company.You are voilating the sale conditions and disturbing the whole process.This worries me a lot.
                                      I need your immediate response urgently.

                                      Vishnumohan
                                      F/o. Mithun Vishnu
                                      Mob. [protected]
                                      Jan 24, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 22, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,
                                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
                                      Email address: [protected]@olx.com
                                      Phone Number:[protected]:00am - 07:00pm).
                                      Warm Regards,
                                      Team OLX
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                                        J
                                        Jady7777777
                                        Dec 21, 2021
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                                        Address: Hyderabad

                                        I sold my car long back
                                        Its almost been a year and i still get calls
                                        I want it to stop or else ill file a complaint
                                        Ive already said many times to your executives theyre rude and not ready to listen anything
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