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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
Resolved
2582
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OLX India reviews & complaints page 55

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P
Prerana19
from Bhilai, Chhattisgarh
Dec 19, 2021
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My account is banned for no reason at all . I was trying to find a flat at rent . Am a bachelor and I am facing a lot of issues because of this. If you can't let people use it properly why do you provide services Man . Just please make my account unbanned .
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    M
    madhura kanetkar
    Dec 18, 2021
    Resolved
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    Resolved

    I had posted a add for sofa and almari, add no [protected] and add no [protected]. The customer named abhinav verma contacted us for the same.he asked for the QR scan and unknowingly he transacted 99000 from us.
    Request you to please refund our money back and catch those scammers.
    Jan 19, 2022
    Complaint marked as Resolved 
    Verified Support
    Dec 19, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
    • AD Id on which you contacted the user
    • Contact details of the suspicious user
    • Proof of fraud (like payment screenshots, delivery receipt, etc.

    Thanks,
    Team OLX
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      S
      sivakumar1983
      from Chennai, Tamil Nadu
      Dec 18, 2021
      Resolved
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      Resolved

      Olx is a Public Online Robbery App.

      I am Siva kumar from Chennai
      I have paid Rs.4200 for Olx Job ads.
      After taking payment the Olx has suspended my account in 3 to 4 hours.
      After that i contacted the customer care to help me.
      But the customer care strictly told the money never refunded.

      OLX is a fraud company cheating all the peoples in India and taking money, OLX is the Online Robbery Platform.
      Jan 20, 2022
      Complaint marked as Resolved 
      Dec 18, 2021
      Updated by sivakumar1983
      Olx is a Public Online Robbery App.

      I am Siva kumar from Chennai
      I have paid Rs.4200 for Olx Job ads.
      After taking payment the Olx has suspended my account in 3 to 4 hours.
      After that i contacted the customer care to help me.
      But the customer care strictly told the money never refunded.

      OLX is a fraud company cheating all the peoples in India and taking money, OLX is the Online Robbery Platform.
      Verified Support
      Dec 19, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        C
        Call me on 7439603809
        Dec 18, 2021
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        Of I trust you are
        Dear OLX User,

        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

        Thanks,
        Team OLX
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          M
          Mahes Uk
          Dec 17, 2021
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          Address: Uttar pradesh
          Website: Olx

          I ordered mobile phone Reno 6 pro for advance booking 1000 rs and i didn't get any response after that,
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            T
            tauseef786
            Dec 17, 2021
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            Website: www.olx.in

            How you permanently ban my account?
            I have two numbers and both numbers are registered on OLX but I don't know which number is logged in. So I gave number by mistake.
            And my account is 5 years old. Why I am cheating with people, I am OLX user from 2016.
            I wanted to see my account released.
            Don't send me OLX mail ID, I send too them even I contacted on Facebook, Twitter but problem not solved.
            Unban my account.
            I am using that account since 2016 and you told me you are afraid to activate my account.
            You have no manners how to communicate with customers call me directly I will teach you how to communicate.
            Registered mail ID:- PATEL.[protected]@GMAIL.COM
            +2 photos
            Apr 07, 2022
            Updated by tauseef786
            My problem is not solved...
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              N
              Navraj Raj
              Dec 16, 2021
              Resolved
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              Resolved

              My account at olx was banned, i was 7 year old user. My mobile no is [protected] and i got banned for no reason.
              I want to take action against olx im consumer court.
              Jan 21, 2022
              Complaint marked as Resolved 
              Verified Support
              Dec 19, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                P
                Palleti Nikhith
                from Hyderabad, Telangana
                Dec 16, 2021
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                Just because someone has raised a dispute doesn't mean to ban accounts. To go through the data first if anything is suspicious you procced legally. HATE THE SERVICE FROM OLX INDIA.
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  N
                  Navraj Raj
                  Dec 16, 2021
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                  My email nav.[protected]@gmail.com and mobile no [protected] was banned by olx india, i wrote complaint but they say i did something wrong. I am 7 year old user.
                  Its sad to see UNPROFESSIONAL people.
                  Please help me
                  +1 photos
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    N
                    Nivethitha Shiva
                    from Chennai, Tamil Nadu
                    Dec 15, 2021
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                    I call my olx customer but it diverted if they call me it also diverted. How can i contact my customer.
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
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                      M
                      mohit raj saxena
                      from Gurgaon, Haryana
                      Dec 15, 2021
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                      Hi, I have sold my vehicle but still Iam getting call from Olx cash my car. I have told them so many times but they are not listening and keeps on calling me thrice a day.

                      It makes me so depressed and this would be my last warning for Olx cash my car calls.
                      I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx cash my car in cyber cell.

                      Hope you have understand the seriousness of the issue. Thanks
                      Dear OLX User,

                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                      Email address: [protected]@olx.com
                      Phone Number:[protected]:00am - 07:00pm).

                      Warm Regards,
                      Team OLX
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                        R
                        RaviNukam
                        Dec 15, 2021
                        Resolved
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                        Resolved

                        Olx was not able to sell my car. The local branch here were doing fraud and i said i will not sell through olx. I sold my car outside.

                        Daily i am getting 3-4 calls even after i said my car is sold. Those customer service guys are not even listening, simply cut the call and another agent will call next day.

                        Complained to customer service, posted in FaceBook and got assurance but still i am getting calls.

                        Can you please stop calling me or better shutdown your company because you are such an unprofessional and doesn't have any process.

                        I am feeling pity on you for not able to stop the calls since 2 months.
                        Jan 23, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 16, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                        Email address: [protected]@olx.com
                        Phone Number:[protected]:00am - 07:00pm).

                        Warm Regards,
                        Team OLX
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                          C
                          Cool Ali
                          from Pune, Maharashtra
                          Dec 14, 2021
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                          Please olx make sure that is bug or issues it is irritating
                          I can't find vehicles
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            AshutoshBhat
                            Dec 14, 2021
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                            I had sold my car to OLX AUto in Mar 2021. However, the car registration is still in my name. Repeated queries at the call center has also not resulted in any way ahead. There is no way to raise the level of complaint.
                            Dear OLX User,

                            We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                            Email address: [protected]@olx.com
                            Phone Number:[protected]:00am - 07:00pm).

                            Warm Regards,
                            Team OLX
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                              S
                              shanukhandelwal0
                              from Bengaluru, Karnataka
                              Dec 13, 2021
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                              I am getting daily 3-4 harrasment calls from olx auto department.
                              I have given my details on 13th nov for selling my old car, the service was worst . After rescheduling the visit 9 times from their side no one turned up.
                              But they are calling daily from lst one month and harrsing me
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).

                              Warm Regards,
                              Team OLX
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                                M
                                murugan viknesh
                                Dec 13, 2021
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                                Resolved

                                Now a days i see most of the paid for premium features, and doing fraud, why olx is not taking any actions on them. They simply doing the ### for a long time, and there are many people like this, posting add and getting some courier charges and disappear. Take an action or CONTACT me through mail [protected]@gmail.con
                                +1 photos
                                Jan 14, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 14, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  K
                                  Keshav_45
                                  Dec 12, 2021
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                                  Website: Olx.in

                                  My account is banned for no reason.
                                  Olx india unban my account.
                                  My email is [protected]@gmail.com
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    M
                                    Mr Harsh Patel 1
                                    Dec 11, 2021
                                    Resolved
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                                    Resolved

                                    Address: ग्राम बोडायता 457770 मप्र
                                    Website: Olx

                                    Jcb 3dx के लिए olx पर देखा था जो 2016 मॉडल बताय ओर 1050000 में बेचना है बताया जब मैने पूछा कि इतना सस्ता क्यों बेच रहे हो तो बताया कि मुजे अर्जेंट में बेचना है क्यों कि मेरा ट्रांसफर हो गया है में अभी जोधपुर से बात कर रहा हु जब मैने कहा कि में खुद आकर ले जाऊंगा तो कहा कि आपका पैसा ज्यादा लगेंगा में यह आर्मी ट्रांसपोर्ट से भिजवा दुग ओर गाड़ी चढ़ा कर वीडियो सेंड करुगा ओर आपको आर्मी परिसर में आना मना है और आप यह आओगे तो ज्यादा खर्च हो जाएगा और मुजे उसने कहा कि आपको केस में देना है पैसा मशीन का लेकिन 15500 अभी देना पड़ेगा मेने कहा कि आप अपना पासबुक दो में rtgs करवा दूँगा तो उसने नही दिया और gpay या phonepay करने को कहा फिर मेरे मना करने पर jupiter aacount का नंबर दिया जो कि डिजिट खाता है फिर मेने मन किया कि नही हो रहा है तब उसने एक ओर खाता दिया Account number. [protected]
                                    IFSC code IDFB0020102
                                    इस पर भी मेने मना किया ओर कहा कि आपका पेर्सनॉल अकॉउंट नंबर दो तब वो बोला कि मेरे खाते में 70000 कई पगार डालती है इस लिए आप को आफिस के खाते में ही डालना पड़ेगा और बार बार वीडियो कॉल करके वर्दी देखने को कहा उसने ओर दिखाई भी ओर जब फाइनली मेने कहा की में खुद आकर ले जाऊंगा तब गालिया देने लगा ओर कॉल काट दिया उसका मोबाइल नंबर है [protected]
                                    +8 photos
                                    Jan 13, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 12, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the user’s account as well as his number so that he cannot dupe any more users.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                                    OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thanks,
                                    Team OLX
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                                      A
                                      Anmol Jaisingh
                                      Dec 10, 2021
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                                      Website: www.olx.in

                                      It's been 2-3 days and I am not able to sign up, no otp coming. Also I am not able to post anything
                                      Dear OLX User,

                                      Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshoot... In case, the issue persists please send us an email at [protected]@olx.in with the details of the issue faced.

                                      Thanks,
                                      Team OLX
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                                        S
                                        Senarita
                                        from Jaipur, Rajasthan
                                        Dec 9, 2021
                                        Feb 17, 2024
                                        This thread was updated on Feb 17, 2024
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                                        Resolved

                                        Hello
                                        7 December-Through olx we have got a deal of washing machine, fridge and TV for 20000/-Rs. The seller himself introduce from crpf soldier Shashi kumar .[[protected]] He asked us to pay 20% in advance to get the delivery from the indian army courier through delivery person.we did the payment after taking his official id. Next day 8 December we got from call delivery guy for another 7100/-(GST+PO) as mentioned in delivery challan.then after some time i got a call by saying they need to another 5999/- amount to clear all the processes as I was thinking the all process was gone through a army person there will zero percent chance for fraud so I made both the payment (7100+5999) after that. he also promised me that all amount which i was paying will get deducted from final amount.. Unfortunately we paid him 4000+7100+5999=17100 Rs. Also he promised us he will return money if we didn't like any of the Appliancs.Everytime he was using his army name so we can trust on his words as he belongs to respected Indian army soldiers...finally after paying 17100 we got one more call from same guy mentioning that to pay balance 2900 which we denied to do..and results he told that now they will not deliver product to us and we will get our refund after 15 days only..After searching on Google we find out that this is Scam and we got trapped in this and loose our money because of trust on some people who use name of India Army..
                                        Now i have the names and the numbers, whats Central Reserve Police Force do is to be seen.
                                        However this is a cyber crime and needs to be deal it with seriousness..
                                        This number is still active [protected]
                                        Nd again thay post same ad with different number

                                        This is d bank details...
                                        Deepak Kumar Pandit
                                        A/c No : [protected]
                                        IFSC code : SCBL0036039
                                        Standard chartered Bank
                                        +4 photos
                                        Jan 10, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Dec 10, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                        • AD Id on which you contacted the user
                                        • Contact details of the suspicious user
                                        • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                        Thanks,
                                        Team OLX
                                        Still he is active in olx, Just few minutes before he was asked me same thing. Plz take action ASAP...

                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4023629 - Image #0
                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4023629 - Image #1
                                        His profile from olx

                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4023630 - Image #0
                                        And from Truecaller

                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4023631 - Image #0
                                        Still active

                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4138033 - Image #0
                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4138033 - Image #1
                                        Please take action

                                        Fraud through olx by Shashi Kumar crpf officer - Comment #4138082 - Image #0
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