Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍
I have posted ad for a job.. I have not even contacted any person.. Without any complaints and all they suspend my two account with email id divyanka.[protected]@gmail.com and divyanka.[protected]@gmail.com
Dec 23, 2021
Updated by divyani There is no option through olx.in to reach you and the comment you gave me here shows reach us at protected @olx
.in
How will i contact youu.. There is no mail id. I hae given you two emails. I cant share number here..
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OLX India Customer Care
from Gurgaon, Haryana
Dec 22, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
divyani's [Complaint's author] reply, Dec 23, 2021
See. Deae.. I have not done anything wrong.. Never asked any payment nor any qr code no frauda.. And you still blocked my all accounts.. I m seriously disappointed..
My OLX account has been suspended for no reason. Please unblock it so that I can start selling and buying from olx. I am facing lot of problems
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OLX India Customer Care
from Gurgaon, Haryana
Dec 21, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Suspended my account with explanation as to why they did that
Website: www.olx.in
Olx India has suspended my olx account without any reason. They haven't even consider sending me an email regarding the same stating the reason behind the suspension. This is not professional at all.
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OLX India Customer Care
from Gurgaon, Haryana
Dec 21, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
This incident occurred yesterday i.e. 19/12/21 as I wanted to sell my computer table. Taking advice from a few friends, I downloaded the OLX app and listed my product there. Within a duration of a few minutes, I got an inquiry from Rahul Agarwal ([protected]) to buy my product. Trusting that OLX is a genuine brand, I decided to respond as I urgently wanted to sell this piece of furniture as we are soon to vacate the property. He informed...
I purchare and sell mobiles on olx my accounts are getting ban for no reason
Plz reactivate my accounts
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
Jan 26, 2022
Complaint marked as Resolved
Verified Support
Dec 21, 2021
OLX India Customer Care's response Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
My account is banned for no reason at all . I was trying to find a flat at rent . Am a bachelor and I am facing a lot of issues because of this. If you can't let people use it properly why do you provide services Man . Just please make my account unbanned .
View replies
OLX India Customer Care
from Gurgaon, Haryana
Dec 19, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
I had posted a add for sofa and almari, add no [protected] and add no [protected]. The customer named abhinav verma contacted us for the same.he asked for the QR scan and unknowingly he transacted 99000 from us.
Request you to please refund our money back and catch those scammers.
Jan 19, 2022
Complaint marked as Resolved
Verified Support
Dec 19, 2021
OLX India Customer Care's response Dear OLX User,
We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.
I am Siva kumar from Chennai
I have paid Rs.4200 for Olx Job ads.
After taking payment the Olx has suspended my account in 3 to 4 hours.
After that i contacted the customer care to help me.
But the customer care strictly told the money never refunded.
OLX is a fraud company cheating all the peoples in India and taking money, OLX is the Online Robbery Platform.
Jan 20, 2022
Complaint marked as Resolved
Dec 18, 2021
Updated by sivakumar1983 Olx is a Public Online Robbery App.
I am Siva kumar from Chennai
I have paid Rs.4200 for Olx Job ads.
After taking payment the Olx has suspended my account in 3 to 4 hours.
After that i contacted the customer care to help me.
But the customer care strictly told the money never refunded.
OLX is a fraud company cheating all the peoples in India and taking money, OLX is the Online Robbery Platform.
Verified Support
Dec 19, 2021
OLX India Customer Care's response Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
How you permanently ban my account?
I have two numbers and both numbers are registered on OLX but I don't know which number is logged in. So I gave number by mistake.
And my account is 5 years old. Why I am cheating with people, I am OLX user from 2016.
I wanted to see my account released.
Don't send me OLX mail ID, I send too them even I contacted on Facebook, Twitter but problem not solved.
Unban my account.
I am using that account since 2016 and you told me you are afraid to activate my account.
You have no manners how to communicate with customers call me directly I will teach you how to communicate.
Registered mail ID:- PATEL.[protected]@GMAIL.COM
My account at olx was banned, i was 7 year old user. My mobile no is [protected] and i got banned for no reason.
I want to take action against olx im consumer court.
Jan 21, 2022
Complaint marked as Resolved
Verified Support
Dec 19, 2021
OLX India Customer Care's response Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Just because someone has raised a dispute doesn't mean to ban accounts. To go through the data first if anything is suspicious you procced legally. HATE THE SERVICE FROM OLX INDIA.
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OLX India Customer Care
from Gurgaon, Haryana
Dec 17, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
My email nav.[protected]@gmail.com and mobile no [protected] was banned by olx india, i wrote complaint but they say i did something wrong. I am 7 year old user.
Its sad to see UNPROFESSIONAL people.
Please help me
View replies
OLX India Customer Care
from Gurgaon, Haryana
Dec 17, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
I call my olx customer but it diverted if they call me it also diverted. How can i contact my customer.
View replies
OLX India Customer Care
from Gurgaon, Haryana
Dec 17, 2021
Verified Support
Dear OLX User,
We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
Hi, I have sold my vehicle but still Iam getting call from Olx cash my car. I have told them so many times but they are not listening and keeps on calling me thrice a day.
It makes me so depressed and this would be my last warning for Olx cash my car calls.
I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx cash my car in cyber cell.
Hope you have understand the seriousness of the issue. Thanks
View replies
OLX India Customer Care
from Gurgaon, Haryana
Dec 17, 2021
Verified Support
Dear OLX User,
We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
Olx was not able to sell my car. The local branch here were doing fraud and i said i will not sell through olx. I sold my car outside.
Daily i am getting 3-4 calls even after i said my car is sold. Those customer service guys are not even listening, simply cut the call and another agent will call next day.
Complained to customer service, posted in FaceBook and got assurance but still i am getting calls.
Can you please stop calling me or better shutdown your company because you are such an unprofessional and doesn't have any process.
I am feeling pity on you for not able to stop the calls since 2 months.
Jan 23, 2022
Complaint marked as Resolved
Verified Support
Dec 16, 2021
OLX India Customer Care's response Dear OLX User,
We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
Please olx make sure that is bug or issues it is irritating
I can't find vehicles
View replies
OLX India Customer Care
from Gurgaon, Haryana
Dec 15, 2021
Verified Support
Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
I had sold my car to OLX AUto in Mar 2021. However, the car registration is still in my name. Repeated queries at the call center has also not resulted in any way ahead. There is no way to raise the level of complaint.
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OLX India Customer Care
from Gurgaon, Haryana
Dec 15, 2021
Verified Support
Dear OLX User,
We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
I am getting daily 3-4 harrasment calls from olx auto department.
I have given my details on 13th nov for selling my old car, the service was worst . After rescheduling the visit 9 times from their side no one turned up.
But they are calling daily from lst one month and harrsing me
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OLX India Customer Care
from Gurgaon, Haryana
Dec 14, 2021
Verified Support
Dear OLX User,
We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Thanks,
Team OLX