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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4710
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2588
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OLX India reviews & complaints page 55

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A
Anjalih25
from Mumbai, Maharashtra
Dec 20, 2021
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OLX QR Code Fraud

This incident occurred yesterday i.e. 19/12/21 as I wanted to sell my computer table. Taking advice from a few friends, I downloaded the OLX app and listed my product there. Within a duration of a few minutes, I got an inquiry from Rahul Agarwal ([protected]) to buy my product. Trusting that OLX is a genuine brand, I decided to respond as I urgently wanted to sell this piece of furniture as we are soon to vacate the property. He informed...
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Muaoviz Khan
Dec 20, 2021
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Website: Olx

I purchare and sell mobiles on olx my accounts are getting ban for no reason
Plz reactivate my accounts
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
Jan 26, 2022
Complaint marked as Resolved 
Verified Support
Dec 21, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    P
    Prerana19
    from Bhilai, Chhattisgarh
    Dec 19, 2021
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    My account is banned for no reason at all . I was trying to find a flat at rent . Am a bachelor and I am facing a lot of issues because of this. If you can't let people use it properly why do you provide services Man . Just please make my account unbanned .
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      madhura kanetkar
      Dec 18, 2021
      Resolved
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      Resolved

      I had posted a add for sofa and almari, add no [protected] and add no [protected]. The customer named abhinav verma contacted us for the same.he asked for the QR scan and unknowingly he transacted 99000 from us.
      Request you to please refund our money back and catch those scammers.
      Jan 19, 2022
      Complaint marked as Resolved 
      Verified Support
      Dec 19, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
      • AD Id on which you contacted the user
      • Contact details of the suspicious user
      • Proof of fraud (like payment screenshots, delivery receipt, etc.

      Thanks,
      Team OLX
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        S
        sivakumar1983
        from Chennai, Tamil Nadu
        Dec 18, 2021
        Resolved
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        Resolved

        Olx is a Public Online Robbery App.

        I am Siva kumar from Chennai
        I have paid Rs.4200 for Olx Job ads.
        After taking payment the Olx has suspended my account in 3 to 4 hours.
        After that i contacted the customer care to help me.
        But the customer care strictly told the money never refunded.

        OLX is a fraud company cheating all the peoples in India and taking money, OLX is the Online Robbery Platform.
        Jan 20, 2022
        Complaint marked as Resolved 
        Dec 18, 2021
        Updated by sivakumar1983
        Olx is a Public Online Robbery App.

        I am Siva kumar from Chennai
        I have paid Rs.4200 for Olx Job ads.
        After taking payment the Olx has suspended my account in 3 to 4 hours.
        After that i contacted the customer care to help me.
        But the customer care strictly told the money never refunded.

        OLX is a fraud company cheating all the peoples in India and taking money, OLX is the Online Robbery Platform.
        Verified Support
        Dec 19, 2021
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          C
          Call me on 7439603809
          Dec 18, 2021
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          Of I trust you are
          Dear OLX User,

          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

          Thanks,
          Team OLX
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            M
            Mahes Uk
            Dec 17, 2021
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            Address: Uttar pradesh
            Website: Olx

            I ordered mobile phone Reno 6 pro for advance booking 1000 rs and i didn't get any response after that,
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              T
              tauseef786
              Dec 17, 2021
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              Website: www.olx.in

              How you permanently ban my account?
              I have two numbers and both numbers are registered on OLX but I don't know which number is logged in. So I gave number by mistake.
              And my account is 5 years old. Why I am cheating with people, I am OLX user from 2016.
              I wanted to see my account released.
              Don't send me OLX mail ID, I send too them even I contacted on Facebook, Twitter but problem not solved.
              Unban my account.
              I am using that account since 2016 and you told me you are afraid to activate my account.
              You have no manners how to communicate with customers call me directly I will teach you how to communicate.
              Registered mail ID:- PATEL.[protected]@GMAIL.COM
              +2 photos
              Apr 07, 2022
              Updated by tauseef786
              My problem is not solved...
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                N
                Navraj Raj
                Dec 16, 2021
                Resolved
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                Resolved

                My account at olx was banned, i was 7 year old user. My mobile no is [protected] and i got banned for no reason.
                I want to take action against olx im consumer court.
                Jan 21, 2022
                Complaint marked as Resolved 
                Verified Support
                Dec 19, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  P
                  Palleti Nikhith
                  from Hyderabad, Telangana
                  Dec 16, 2021
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                  Just because someone has raised a dispute doesn't mean to ban accounts. To go through the data first if anything is suspicious you procced legally. HATE THE SERVICE FROM OLX INDIA.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    N
                    Navraj Raj
                    Dec 16, 2021
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                    My email nav.[protected]@gmail.com and mobile no [protected] was banned by olx india, i wrote complaint but they say i did something wrong. I am 7 year old user.
                    Its sad to see UNPROFESSIONAL people.
                    Please help me
                    +1 photos
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      N
                      Nivethitha Shiva
                      from Chennai, Tamil Nadu
                      Dec 15, 2021
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                      I call my olx customer but it diverted if they call me it also diverted. How can i contact my customer.
                      Dear OLX User,

                      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                      Thanks,
                      Team OLX
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                        M
                        mohit raj saxena
                        from Gurgaon, Haryana
                        Dec 15, 2021
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                        Hi, I have sold my vehicle but still Iam getting call from Olx cash my car. I have told them so many times but they are not listening and keeps on calling me thrice a day.

                        It makes me so depressed and this would be my last warning for Olx cash my car calls.
                        I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx cash my car in cyber cell.

                        Hope you have understand the seriousness of the issue. Thanks
                        Dear OLX User,

                        We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                        Email address: [protected]@olx.com
                        Phone Number:[protected]:00am - 07:00pm).

                        Warm Regards,
                        Team OLX
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                          R
                          RaviNukam
                          Dec 15, 2021
                          Resolved
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                          Resolved

                          Olx was not able to sell my car. The local branch here were doing fraud and i said i will not sell through olx. I sold my car outside.

                          Daily i am getting 3-4 calls even after i said my car is sold. Those customer service guys are not even listening, simply cut the call and another agent will call next day.

                          Complained to customer service, posted in FaceBook and got assurance but still i am getting calls.

                          Can you please stop calling me or better shutdown your company because you are such an unprofessional and doesn't have any process.

                          I am feeling pity on you for not able to stop the calls since 2 months.
                          Jan 23, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 16, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                          Email address: [protected]@olx.com
                          Phone Number:[protected]:00am - 07:00pm).

                          Warm Regards,
                          Team OLX
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                            C
                            Cool Ali
                            from Pune, Maharashtra
                            Dec 14, 2021
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                            Please olx make sure that is bug or issues it is irritating
                            I can't find vehicles
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              A
                              AshutoshBhat
                              Dec 14, 2021
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                              I had sold my car to OLX AUto in Mar 2021. However, the car registration is still in my name. Repeated queries at the call center has also not resulted in any way ahead. There is no way to raise the level of complaint.
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).

                              Warm Regards,
                              Team OLX
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                                S
                                shanukhandelwal0
                                from Bengaluru, Karnataka
                                Dec 13, 2021
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                                I am getting daily 3-4 harrasment calls from olx auto department.
                                I have given my details on 13th nov for selling my old car, the service was worst . After rescheduling the visit 9 times from their side no one turned up.
                                But they are calling daily from lst one month and harrsing me
                                Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                Email address: [protected]@olx.com
                                Phone Number:[protected]:00am - 07:00pm).

                                Warm Regards,
                                Team OLX
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                                  M
                                  murugan viknesh
                                  Dec 13, 2021
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                                  Resolved

                                  Now a days i see most of the paid for premium features, and doing fraud, why olx is not taking any actions on them. They simply doing the ### for a long time, and there are many people like this, posting add and getting some courier charges and disappear. Take an action or CONTACT me through mail [protected]@gmail.con
                                  +1 photos
                                  Jan 14, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 14, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    K
                                    Keshav_45
                                    Dec 12, 2021
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                                    Website: Olx.in

                                    My account is banned for no reason.
                                    Olx india unban my account.
                                    My email is [protected]@gmail.com
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      M
                                      Mr Harsh Patel 1
                                      Dec 11, 2021
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                                      Resolved

                                      Address: ग्राम बोडायता 457770 मप्र
                                      Website: Olx

                                      Jcb 3dx के लिए olx पर देखा था जो 2016 मॉडल बताय ओर 1050000 में बेचना है बताया जब मैने पूछा कि इतना सस्ता क्यों बेच रहे हो तो बताया कि मुजे अर्जेंट में बेचना है क्यों कि मेरा ट्रांसफर हो गया है में अभी जोधपुर से बात कर रहा हु जब मैने कहा कि में खुद आकर ले जाऊंगा तो कहा कि आपका पैसा ज्यादा लगेंगा में यह आर्मी ट्रांसपोर्ट से भिजवा दुग ओर गाड़ी चढ़ा कर वीडियो सेंड करुगा ओर आपको आर्मी परिसर में आना मना है और आप यह आओगे तो ज्यादा खर्च हो जाएगा और मुजे उसने कहा कि आपको केस में देना है पैसा मशीन का लेकिन 15500 अभी देना पड़ेगा मेने कहा कि आप अपना पासबुक दो में rtgs करवा दूँगा तो उसने नही दिया और gpay या phonepay करने को कहा फिर मेरे मना करने पर jupiter aacount का नंबर दिया जो कि डिजिट खाता है फिर मेने मन किया कि नही हो रहा है तब उसने एक ओर खाता दिया Account number. [protected]
                                      IFSC code IDFB0020102
                                      इस पर भी मेने मना किया ओर कहा कि आपका पेर्सनॉल अकॉउंट नंबर दो तब वो बोला कि मेरे खाते में 70000 कई पगार डालती है इस लिए आप को आफिस के खाते में ही डालना पड़ेगा और बार बार वीडियो कॉल करके वर्दी देखने को कहा उसने ओर दिखाई भी ओर जब फाइनली मेने कहा की में खुद आकर ले जाऊंगा तब गालिया देने लगा ओर कॉल काट दिया उसका मोबाइल नंबर है [protected]
                                      +8 photos
                                      Jan 13, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 12, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have blocked the user’s account as well as his number so that he cannot dupe any more users.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                                      OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                      As you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thanks,
                                      Team OLX
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