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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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OLX India reviews & complaints page 56

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M
murugan viknesh
Dec 13, 2021
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Now a days i see most of the paid for premium features, and doing fraud, why olx is not taking any actions on them. They simply doing the ### for a long time, and there are many people like this, posting add and getting some courier charges and disappear. Take an action or CONTACT me through mail [protected]@gmail.con
Jan 14, 2022
Complaint marked as Resolved 
Verified Support
Dec 14, 2021
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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    K
    Keshav_45
    Dec 12, 2021
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    Website: Olx.in

    My account is banned for no reason.
    Olx india unban my account.
    My email is [protected]@gmail.com
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      Mr Harsh Patel 1
      Dec 11, 2021
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      Address: ग्राम बोडायता 457770 मप्र
      Website: Olx

      Jcb 3dx के लिए olx पर देखा था जो 2016 मॉडल बताय ओर 1050000 में बेचना है बताया जब मैने पूछा कि इतना सस्ता क्यों बेच रहे हो तो बताया कि मुजे अर्जेंट में बेचना है क्यों कि मेरा ट्रांसफर हो गया है में अभी जोधपुर से बात कर रहा हु जब मैने कहा कि में खुद आकर ले जाऊंगा तो कहा कि आपका पैसा ज्यादा लगेंगा में यह आर्मी ट्रांसपोर्ट से भिजवा दुग ओर गाड़ी चढ़ा कर वीडियो सेंड करुगा ओर आपको आर्मी परिसर में आना मना है और आप यह आओगे तो ज्यादा खर्च हो जाएगा और मुजे उसने कहा कि आपको केस में देना है पैसा मशीन का लेकिन 15500 अभी देना पड़ेगा मेने कहा कि आप अपना पासबुक दो में rtgs करवा दूँगा तो उसने नही दिया और gpay या phonepay करने को कहा फिर मेरे मना करने पर jupiter aacount का नंबर दिया जो कि डिजिट खाता है फिर मेने मन किया कि नही हो रहा है तब उसने एक ओर खाता दिया Account number. [protected]
      IFSC code IDFB0020102
      इस पर भी मेने मना किया ओर कहा कि आपका पेर्सनॉल अकॉउंट नंबर दो तब वो बोला कि मेरे खाते में 70000 कई पगार डालती है इस लिए आप को आफिस के खाते में ही डालना पड़ेगा और बार बार वीडियो कॉल करके वर्दी देखने को कहा उसने ओर दिखाई भी ओर जब फाइनली मेने कहा की में खुद आकर ले जाऊंगा तब गालिया देने लगा ओर कॉल काट दिया उसका मोबाइल नंबर है [protected]
      Jan 13, 2022
      Complaint marked as Resolved 
      Verified Support
      Dec 12, 2021
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the user’s account as well as his number so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

      OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thanks,
      Team OLX
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        A
        Anmol Jaisingh
        Dec 10, 2021
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        Website: www.olx.in

        It's been 2-3 days and I am not able to sign up, no otp coming. Also I am not able to post anything
        Dear OLX User,

        Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshoot... In case, the issue persists please send us an email at [protected]@olx.in with the details of the issue faced.

        Thanks,
        Team OLX
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          S
          Senarita
          from Jaipur, Rajasthan
          Dec 9, 2021
          Feb 17, 2024
          This thread was updated on Feb 17, 2024
          Resolved
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          Resolved

          Hello
          7 December-Through olx we have got a deal of washing machine, fridge and TV for 20000/-Rs. The seller himself introduce from crpf soldier Shashi kumar .[[protected]] He asked us to pay 20% in advance to get the delivery from the indian army courier through delivery person.we did the payment after taking his official id. Next day 8 December we got from call delivery guy for another 7100/-(GST+PO) as mentioned in delivery challan.then after some time i got a call by saying they need to another 5999/- amount to clear all the processes as I was thinking the all process was gone through a army person there will zero percent chance for fraud so I made both the payment (7100+5999) after that. he also promised me that all amount which i was paying will get deducted from final amount.. Unfortunately we paid him 4000+7100+5999=17100 Rs. Also he promised us he will return money if we didn't like any of the Appliancs.Everytime he was using his army name so we can trust on his words as he belongs to respected Indian army soldiers...finally after paying 17100 we got one more call from same guy mentioning that to pay balance 2900 which we denied to do..and results he told that now they will not deliver product to us and we will get our refund after 15 days only..After searching on Google we find out that this is Scam and we got trapped in this and loose our money because of trust on some people who use name of India Army..
          Now i have the names and the numbers, whats Central Reserve Police Force do is to be seen.
          However this is a cyber crime and needs to be deal it with seriousness..
          This number is still active [protected]
          Nd again thay post same ad with different number

          This is d bank details...
          Deepak Kumar Pandit
          A/c No : [protected]
          IFSC code : SCBL0036039
          Standard chartered Bank
          Jan 10, 2022
          Complaint marked as Resolved 
          Verified Support
          Dec 10, 2021
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
          Still he is active in olx, Just few minutes before he was asked me same thing. Plz take action ASAP...
          His profile from olx
          And from Truecaller
          Still active
          Please take action
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            M
            M Rajendira kumar
            Dec 9, 2021
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            Website: Olx.com

            I sold my car and informed them multiple times, still I am getting continuously calls from olx. It's really irritating me.
            Dear OLX User,

            We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

            Thanks,
            Team OLX
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              Z
              Zayd Abdulla
              Dec 9, 2021
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              Website: olx.in

              I dont know why but olx has been banning my accounts one after other for no reason . The same thing has been experienced by two of other persons ive asked. Nothing illegal or fraud done, but account is gerring banned one after other
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                T
                Trf Si
                Dec 9, 2021
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                ActualActually the person who so ever has tell that deepak singh and mamta singh is fraud that is not OK news because they have return the money to that person who has complaint about them so please he is fraud we rnot fraud
                Dear OLX User,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                Thanks,
                Team OLX
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                  T
                  Teddy Dutt
                  Dec 8, 2021
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                  Address: india
                  Website: www.olx.in

                  I have been a customer of OLX for many years and have been selling and buying for a long time. i recently had a router to sell which i sold to a buyer. however there was a miscommunication with another buyer, which i explained. I even purchased a package for my AD promotion but as per last month my account suddenly got banned. I did not realise and tried to login in a different device but to no avail. I require to know the reason behind this.

                  Kindly restore my account.

                  email - [protected]@gmail.com
                  cell - [protected]
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                    H
                    Hiral Savaria
                    Dec 7, 2021
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                    I put one product on sell one fraud debit my amount 53000, his name is anil singh
                    Dear OLX User,

                    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                    • AD Id on which you contacted the user
                    • Contact details of the suspicious user
                    • Proof of fraud (like payment screenshots, delivery receipt, etc.

                    Thanks,
                    Team OLX
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                      Aaradhya Services
                      Dec 7, 2021
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                      Address: ghansoli

                      Why my account was sespends
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        S
                        Sir J
                        Dec 6, 2021
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                        So hi,
                        Yes i talked to Ashwin Rajaram olx seller, seeling pixel 4a 5g, pixel 5, pixel 6 pro, on 2nd october 2021, but after he adreed to pay half i payed rs10000, but after payment afternoon and noon more like when i try to call him, he blocked me on all accounts via call, whatsapp, telegram etc, i even got a his id and payment details, if its his real id, he is from mumbai or thane. Search up ashwin rajaram olx seller. Ive attached his olx ad, you can see address, if its real, paid money to jana small finance bank, with the name Mi Home, his store name, even attached his fathers picture (if its real), 3rd one. And his id/adhaar if its real,
                        Jan 6, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 06, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                        • AD Id on which you contacted the user
                        • Contact details of the suspicious user
                        • Proof of fraud (like payment screenshots, delivery receipt, etc.

                        Thanks,
                        Team OLX
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                          Janani Rc
                          Dec 5, 2021
                          Resolved
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                          Resolved

                          I had put an olx ad on 5th Dec. Got a call from a number immediately. The guy negotiated and she closed the deal. I shared the address as he said he'll come tomorrow. He said that he would make the payment immediately. I felt doubtful and said that I'll take the money tomorrow. He said that he wants to make the payment and told her to check Rs. 2 that he sent. I clearly told him that she would take the money tomorrow. Immediately, he said that he sent Rs.9908/- and told me that the money is gone from his end. He sent a QR and asked me to scan it. I said that I didn't ask him to transfer and that I will not scan the QR. He started shouting that his 10k is stuck in the transaction and only if I scan the QR can I receive the amount. Then he insisted me to receive the amount and transfer back his 10k for which I said that I will raise a police complaint against him. He kept calling and panicking that his 10k is stuck. I just switched off the phone. The call came from [protected]. He could speak only in Hindi. I am also sharing the picture of the QR he shared.
                          Jan 8, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 06, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                          • AD Id on which you contacted the user
                          • Contact details of the suspicious user
                          • Proof of fraud (like payment screenshots, delivery receipt, etc.

                          Thanks,
                          Team OLX
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                            Siddharth1232Chopra
                            from Jodhpur, Rajasthan
                            Dec 5, 2021
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                            OLX suspended my account for no reason at all.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              Z
                              zz z
                              Dec 4, 2021
                              Resolved
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                              Resolved

                              Address: plot no 153 gali no 6 phase 2 near shriram chowk delhi

                              I bought an i phone 12 mini from the account linked below the order was delivered wrong also the wrong one was a fake i requested for refund and they have kept stalling not answering calls being abusive over calls its been 13 days and the woman said she wont refund her phone number is [protected]

                              this is link to the account https://www.olx.in/profile/[protected]
                              Jan 10, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 05, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                              • AD Id on which you contacted the user
                              • Contact details of the suspicious user
                              • Proof of fraud (like payment screenshots, delivery receipt, etc.

                              Thanks,
                              Team OLX
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                                S
                                Shozab Zaidi
                                Dec 4, 2021
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                                Resolved

                                I uploaded a mobile phone ad and while I was talking to a CUSTOMER my ad got invalid and later it showed account banned.
                                I am so sick of OLX. There CUSTOMER support is ###. Their algorithm is ###. They don't know who to block. If someone stays active on their app, they will block them.

                                I seriously do not recommend using OLX. If there's an alternative, I am switching to it asap.
                                Jan 14, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 05, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  R
                                  Ramya001
                                  from Kochi, Kerala
                                  Dec 4, 2021
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                                  Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR
                                  Website: www.olx.in

                                  You olx people are so unprofessional, how can you ban account without any valid and genuine reason?

                                  my account ([protected]@gmail.com) was ban 2 days ago and I had raise a complaint through official olx website, the response I got was

                                  "We would like to inform you, unfortunately, your account has been banned due to suspicious activity which does not comply with our Terms o[censored]se" What kind of lame reply is that I have only to buyers as I'm into buying and reselling goods.

                                  I would like a reasonable olx customer services to look into this.
                                  Verified Support
                                  Dec 05, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Dec 06, 2021
                                  Updated by Ramya001
                                  Address not found

                                  Your message wasn't delivered to [protected]@olx.in because the address couldn't be found, or is unable to receive mail.

                                  Above is the Mail delivery subsystem I got after sending my details as requested by team Olx.

                                  this is very annoying.
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                                    The Raheja Kitchen
                                    Dec 4, 2021
                                    Resolved
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                                    Resolved

                                    Address: G-1st, Ratiya Marg, Sangam Vihar, Hamdard Nagar, South Delhi-110062

                                    Sir. Mera Olx Suspend ho gyaa he. Plzz sir. Olx opan kr dijiye mujhe nhi pata thaa ki number share nhi krte, , plz sir start my olx acount..
                                    My phone no-[protected].
                                    Email - [protected]@gmail.com.
                                    - [protected]@gmail.com.
                                    Jan 8, 2022
                                    Complaint marked as Resolved 
                                    Dec 04, 2021
                                    Updated by The Raheja Kitchen
                                    Plz start My Olx Acount.
                                    Suspend ho gya he mera olx acount plzz help

                                    Verified Support
                                    Dec 05, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Ramya001
                                      from Kochi, Kerala
                                      Dec 4, 2021
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                                      Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR
                                      Website: www.olx.in

                                      I couldn't phantom why a classified site such olx can't be professional? perhaps if you're going to ban my account there should be a good reason for that... I had already raise a complaint through olx direct and the feedback I got was that my account was ban due to suspicious activities on my account which doesn't sit well with me because I never did any sort of suspicious activities on my account, I had talk to few seller's and exchange number's...if you guys would be this unprofessional about customer accounts then what's the point of having the olx account?

                                      I will probably still get a feedback of some we have notice suspicious activities on your account But I'm keeping my fingers cross
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                                        Abhi1109Gupta
                                        from Nashik, Maharashtra
                                        Dec 3, 2021
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                                        Address: Gurgaon

                                        I had sold my Alto K10 VXI Musik Edition bearing registration no MH11BH4186 to OLX autos on 23rd June'2021.

                                        It has been around 180 days since then and i am not receiving any update from the company
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