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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 56

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M
M Rajendira kumar
Dec 9, 2021
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Website: Olx.com

I sold my car and informed them multiple times, still I am getting continuously calls from olx. It's really irritating me.
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
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    Z
    Zayd Abdulla
    Dec 9, 2021
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    Website: olx.in

    I dont know why but olx has been banning my accounts one after other for no reason . The same thing has been experienced by two of other persons ive asked. Nothing illegal or fraud done, but account is gerring banned one after other
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      T
      Trf Si
      Dec 9, 2021
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      ActualActually the person who so ever has tell that deepak singh and mamta singh is fraud that is not OK news because they have return the money to that person who has complaint about them so please he is fraud we rnot fraud
      Dear OLX User,

      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
      • AD Id on which you contacted the user
      • Contact details of the suspicious user
      • Proof of fraud (like payment screenshots, delivery receipt, etc.

      Thanks,
      Team OLX
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        T
        Teddy Dutt
        Dec 8, 2021
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        Address: india
        Website: www.olx.in

        I have been a customer of OLX for many years and have been selling and buying for a long time. i recently had a router to sell which i sold to a buyer. however there was a miscommunication with another buyer, which i explained. I even purchased a package for my AD promotion but as per last month my account suddenly got banned. I did not realise and tried to login in a different device but to no avail. I require to know the reason behind this.

        Kindly restore my account.

        email - [protected]@gmail.com
        cell - [protected]
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          H
          Hiral Savaria
          Dec 7, 2021
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          I put one product on sell one fraud debit my amount 53000, his name is anil singh
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
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            A
            Aaradhya Services
            Dec 7, 2021
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            Address: ghansoli

            Why my account was sespends
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              S
              Sir J
              Dec 6, 2021
              Resolved
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              Resolved

              So hi,
              Yes i talked to Ashwin Rajaram olx seller, seeling pixel 4a 5g, pixel 5, pixel 6 pro, on 2nd october 2021, but after he adreed to pay half i payed rs10000, but after payment afternoon and noon more like when i try to call him, he blocked me on all accounts via call, whatsapp, telegram etc, i even got a his id and payment details, if its his real id, he is from mumbai or thane. Search up ashwin rajaram olx seller. Ive attached his olx ad, you can see address, if its real, paid money to jana small finance bank, with the name Mi Home, his store name, even attached his fathers picture (if its real), 3rd one. And his id/adhaar if its real,
              +3 photos
              Jan 6, 2022
              Complaint marked as Resolved 
              Verified Support
              Dec 06, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
              • AD Id on which you contacted the user
              • Contact details of the suspicious user
              • Proof of fraud (like payment screenshots, delivery receipt, etc.

              Thanks,
              Team OLX
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                J
                Janani Rc
                Dec 5, 2021
                Resolved
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                Resolved

                I had put an olx ad on 5th Dec. Got a call from a number immediately. The guy negotiated and she closed the deal. I shared the address as he said he'll come tomorrow. He said that he would make the payment immediately. I felt doubtful and said that I'll take the money tomorrow. He said that he wants to make the payment and told her to check Rs. 2 that he sent. I clearly told him that she would take the money tomorrow. Immediately, he said that he sent Rs.9908/- and told me that the money is gone from his end. He sent a QR and asked me to scan it. I said that I didn't ask him to transfer and that I will not scan the QR. He started shouting that his 10k is stuck in the transaction and only if I scan the QR can I receive the amount. Then he insisted me to receive the amount and transfer back his 10k for which I said that I will raise a police complaint against him. He kept calling and panicking that his 10k is stuck. I just switched off the phone. The call came from [protected]. He could speak only in Hindi. I am also sharing the picture of the QR he shared.
                +1 photos
                Jan 8, 2022
                Complaint marked as Resolved 
                Verified Support
                Dec 06, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                Thanks,
                Team OLX
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                  S
                  Siddharth1232Chopra
                  from Jodhpur, Rajasthan
                  Dec 5, 2021
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                  OLX suspended my account for no reason at all.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    Z
                    zz z
                    Dec 4, 2021
                    Resolved
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                    Resolved

                    Address: plot no 153 gali no 6 phase 2 near shriram chowk delhi

                    I bought an i phone 12 mini from the account linked below the order was delivered wrong also the wrong one was a fake i requested for refund and they have kept stalling not answering calls being abusive over calls its been 13 days and the woman said she wont refund her phone number is [protected]

                    this is link to the account https://www.olx.in/profile/[protected]
                    Jan 10, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 05, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                    • AD Id on which you contacted the user
                    • Contact details of the suspicious user
                    • Proof of fraud (like payment screenshots, delivery receipt, etc.

                    Thanks,
                    Team OLX
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                      S
                      Shozab Zaidi
                      Dec 4, 2021
                      Resolved
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                      Resolved

                      I uploaded a mobile phone ad and while I was talking to a CUSTOMER my ad got invalid and later it showed account banned.
                      I am so sick of OLX. There CUSTOMER support is ###. Their algorithm is ###. They don't know who to block. If someone stays active on their app, they will block them.

                      I seriously do not recommend using OLX. If there's an alternative, I am switching to it asap.
                      Jan 14, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 05, 2021
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Ramya001
                        from Kochi, Kerala
                        Dec 4, 2021
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                        Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR
                        Website: www.olx.in

                        You olx people are so unprofessional, how can you ban account without any valid and genuine reason?

                        my account ([protected]@gmail.com) was ban 2 days ago and I had raise a complaint through official olx website, the response I got was

                        "We would like to inform you, unfortunately, your account has been banned due to suspicious activity which does not comply with our Terms o[censored]se" What kind of lame reply is that I have only to buyers as I'm into buying and reselling goods.

                        I would like a reasonable olx customer services to look into this.
                        Verified Support
                        Dec 05, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Dec 06, 2021
                        Updated by Ramya001
                        Address not found

                        Your message wasn't delivered to [protected]@olx.in because the address couldn't be found, or is unable to receive mail.

                        Above is the Mail delivery subsystem I got after sending my details as requested by team Olx.

                        this is very annoying.
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                          The Raheja Kitchen
                          Dec 4, 2021
                          Resolved
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                          Resolved

                          Address: G-1st, Ratiya Marg, Sangam Vihar, Hamdard Nagar, South Delhi-110062

                          Sir. Mera Olx Suspend ho gyaa he. Plzz sir. Olx opan kr dijiye mujhe nhi pata thaa ki number share nhi krte, , plz sir start my olx acount..
                          My phone no-[protected].
                          Email - [protected]@gmail.com.
                          - [protected]@gmail.com.
                          +1 photos
                          Jan 8, 2022
                          Complaint marked as Resolved 
                          Dec 04, 2021
                          Updated by The Raheja Kitchen
                          Plz start My Olx Acount.
                          Suspend ho gya he mera olx acount plzz help

                          Verified Support
                          Dec 05, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            R
                            Ramya001
                            from Kochi, Kerala
                            Dec 4, 2021
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                            Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR
                            Website: www.olx.in

                            I couldn't phantom why a classified site such olx can't be professional? perhaps if you're going to ban my account there should be a good reason for that... I had already raise a complaint through olx direct and the feedback I got was that my account was ban due to suspicious activities on my account which doesn't sit well with me because I never did any sort of suspicious activities on my account, I had talk to few seller's and exchange number's...if you guys would be this unprofessional about customer accounts then what's the point of having the olx account?

                            I will probably still get a feedback of some we have notice suspicious activities on your account But I'm keeping my fingers cross
                            +1 photos
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                              A
                              Abhi1109Gupta
                              from Nashik, Maharashtra
                              Dec 3, 2021
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                              Address: Gurgaon

                              I had sold my Alto K10 VXI Musik Edition bearing registration no MH11BH4186 to OLX autos on 23rd June'2021.

                              It has been around 180 days since then and i am not receiving any update from the company
                              +1 photos
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                                R
                                RaoAkhila
                                from Hyderabad, Telangana
                                Dec 3, 2021
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                                My account is suspended without any reason. I was trying to sell my products and just entered a phone number the next sec it’s banned. This is not fare. Kindly unblock my account.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  Phoenix Paravaigal
                                  from Bengaluru, Karnataka
                                  Dec 1, 2021
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                                  Hi is name is spk Rao [protected]/+[protected] he is got 1000 from me and ask aadgar and pan card details pls get my money bacj
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    iPrinceDeep
                                    from firozpur, Punjab
                                    Nov 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: [email protected]

                                    My all contact numbers also email address got suspended for no particular reason even though i haven't did any unappropriate task or trespass any conditions. So can you explain why are you doing this and unban may accounts.
                                    Account number. [protected]
                                    Account email. [protected]@gmail.com
                                    +1 photos
                                    Jan 18, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 29, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      iPrinceDeep
                                      from firozpur, Punjab
                                      Nov 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: [email protected]
                                      Website: www.olx.in

                                      My two contact numbers also email address got suspended for no reason even though i haven't did any unappropriate task or trespass any conditions. So can you unban may accounts.
                                      Account number. [protected]
                                      Account email. [protected]@gmail.com
                                      Jan 3, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Nov 29, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        Aryanzr30
                                        from Varanasi, Uttar Pradesh
                                        Nov 28, 2021
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                                        All the account gets banned
                                        My number [protected]
                                        Other account
                                        [protected]
                                        Dear OLX user,

                                        We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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