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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 59

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A
Amalkrishnan
Nov 5, 2021
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Hello i saw a add on olx for Ktm Rc 200 by person name muthu raghul s. He give his contact number.
After having chat he says he is from indian army and provide the bilke details pics, rc of bike, his adhar card and canteen card details.
After that he insisted me to pay 5000 for army parcel and postman will deliver it to my current location.

After making me lot of convince in name of indian army and soldiers.
I payed him 5000 as the requested account is also saying army transport.

After that he said it will deliver by evening. After that a guy called in name of army delivery post man and asked me to pay the remaining money (70000)before to get delivered.
After that both start convensing me to do payment. Finally i paid the full amount then after 5 min postel man was call me and said your payed amount so late so you have give a penalty of Rs 17000 after paid this amount we will delivered the bike on your location .after delivery you can receive your penalty on your account. I also paid that amount then 5 min after he asked me again paid amount of Rs 26000 for insurance claim But i say him i have no money after 10 min he call me and said if you paid that amount we will delivered your parcel in 20 min otherwise we closed parcel request and u didn’t get money and your parcel
Nov 05, 2021
Updated by Amalkrishnan
Totally i lost Rs 166000
Please help me
Please take an action immediately
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    N
    Nilesh Pawar
    from Pune, Maharashtra
    Nov 5, 2021
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    Address: Flat no 8 Dehuroad vikas nagar

    Hello team, i had posted advertisement of cow selling on your portal. after putting add from two days showing pending so i had made payment of 49rs charges through my credit card but its showing still inactive. if you are not able to put my advertisement live plz refund my money.
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
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      P
      Parkashm
      from Jalandhar, Punjab
      Nov 5, 2021
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      Address: OLX India

      Sir/Madam,
      OLX team has suspended my account.
      When i asked the reason for banning me. They told me that i have used "Army" word in my advertisement. This is not a genuine reason to block/suspend/ban a genuine and old olx user's account. I purchased many things from OLX. But now my account has been blocked and how can i purchase things around me through OLX.
      OLX has not well trained staff or skilled experienced manager because they even don't know to whose account should suspend.
      May be their intensions are to keep only fraud people's account on OLX. Fraud people can give them good amount of bride/commission.
      We (genuine customer) can not do this type work.
      I only want to ask OLX team that how can I purchase things on olx now?
      I can't change my mobile number because this is my very old and permanent mobile number.

      Special thanks to "ConsumerComplaints" team
      Verified Support
      Nov 07, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Nov 08, 2021
      Updated by Parkashm
      [protected]
      I received a fraud call from olx team through above mentioned contact number. He was trying to take me on remote through anydesk app. I blocked his phone number.
      No action has been taken by OLX team even after sending emails to them. if OLX team are ignoring me.
      Then i will tell all the Indians about the real truth of OLX through youtube platform.
      If OLX India don't want me to do so, then resolve my issue as soon as possible.
      Thanking you again in a hope that OLX team will work for complaint.
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        R
        Rahul Jaat
        Nov 5, 2021
        Resolved
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        Resolved

        Olx pr account bnate h or ye olx wale account ban kr dete hai
        Jb phla original account ban hua tha tba se Ab tk 25-30 account bna chuka hu m olx pr
        Koi bi account 12 hours bi nhi chla
        Sale olx wale
        Bole to enko jitni gali do utni hi km h
        🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬...
        Mere no. Se account bnana hai mujhe
        Nhi bna to apni 🤬🤬🤬🤬🤬🤬🤬🤬🤬...
        Dec 9, 2021
        Complaint marked as Resolved 
        Verified Support
        Nov 07, 2021
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          Y
          YELLAMKURU JYOTHESWAR REDDY
          Nov 4, 2021
          Resolved
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          Resolved

          Y.jyotheswar Reddy
          12/160 achari colony
          Proddatur 516360
          Kadapa district

          Subject:- Got scammed by a seller on olx @4000/-

          I'm jyotheswar Reddy, couple of days ago I searched on olx about [MI A3] and I got connected to one post, post is from old military colony Nellore, after some conversation me and seller accepted the deal and paid 3000/- as advance from my side then he sent me a older parcel/courier bill of invoice and I have been waiting for 2 days but I realized I got scammed and verified the bill that has been sended by seller to me after verifying that seller also scammed another person earlier date is[protected] approximately then I got details of that scammed person and enquired him after enquiring that person also got scammed
          Seller name:- sai nandu (as per olx post)
          Seller m.no:- +[protected]chatted on whatsApp with me)
          User 1 My M.No:-[protected]
          User 2 M.No:-+[protected]

          I'm kindly Requesting you to please find the LOCATION of that seller, I need his location for to file a case against him on police station

          Yours sincerely
          Y. Jyotheswar Reddy
          Dec 9, 2021
          Complaint marked as Resolved 
          Verified Support
          Nov 07, 2021
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user and Chat history.
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
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            S
            Sukanya Vanimisetty
            Nov 4, 2021
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            Website: Olx

            I have posted an ad to sell a locket with fake tiger nail which is made of Fibre. It is not original one. Blocked for no reason. Please unblock the account

            Mail id - Sukanya.[protected]@gmail.com
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              B
              Bentleylaura
              from Palakkad, Kerala
              Nov 3, 2021
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              I was fooled today by a fraudster and he looted 4200₹ .From an ad that was posted in OLX for Mahindra Thar CRDE 2015.It was quoted at an attractive price 3 L. When I called the Number[protected] that was in the ad. the person claimed he was an Indian army personnel CISF and he shared his ID in the name of Rajesh Kumar Meena also his name and photo in true caller was matching his CISF I'd and he sent his photo with uniform that had his badge name as Rajesh Kumar Meena so I trusted him completely. This guy said he works in Bangalore airport as CISF and in order to inspect the vehicle he said he would send it to Palakkad where I live through the airport consignment service thst was enroute to the kochi airport .
              He said in order to do the booking via the airport military service I need to send him 4200₹. And 2500 would be refunded regardless I take the vehicle or not. I live in Palakkad and would have costed me around 2K to travel to Bangalore and was alright if only 2500 was refundable so i sent him the cash to the below bank details.
              Name: Gurdeep Kauri
              A/C : [protected]
              IFSC : FDRL0007777
              Bank : Federal Bank

              After which he sent me a challan which looked absolutely fake and immediately I knew I was fooled and was embarrassed and felt ashamed .The next day morning some one else calls me in the name of Parveen kumar[protected] and claimed he was the airport consignment service guy and thst he confronted a problem on the way in Coimbatore and wanted me to transfer 11200 without which he cannot bring the vehicle to me to inspect.
              Now when I said I am not interested to take the vehicle he said he would not refund nothing and he stopped responding to my calls or messages.
              I'm not sure how in this earth I slipped to this fraudster. The thought of being fooled keeps haunting me.these fraudsters have sketched their every move very well thst makes you believe completely. Please be aware.
              I am attaching the pics that was sent to me
              Verified Support
              Nov 04, 2021
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

              OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

              Addressing your concern is our priority and we will always give you the best possible service.

              Thank you for contacting OLX!
              Nov 04, 2021
              Updated by Bentleylaura
              He had deleted the post after he took the money from me and now he has posted it again.
              AD ID :[protected]

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                K
                Kush31Jan
                from LUCKNOW, Uttar Pradesh
                Nov 1, 2021
                Resolved
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                Resolved

                On 31.Oct.2021 I saw an ad on OLX for purchasing used Honda Activa.
                OLX ID 1050
                I got call from [protected] He duped me acting as a Indian Army personnel who got transferred from Mumbai to other location so selling his vehicle on urgent basis.
                Deal was set at Rs 14000 for which he asked my adhaar, PAN and photograph along with Rs 1100 advance for vehicle ownership transfer.
                After that he send me fake military canteen ID card and adhaar card for gaining my trust.
                On delivery time he again asked me to transfer Rs 7000 for which I denied.
                He started abusing and threatened me saying I have all your ID documents and will misuse it.

                Please help me and expose this type of fraudsters who are using prestigious Indian Army name to fool persons.
                Dec 5, 2021
                Complaint marked as Resolved 
                Nov 01, 2021
                Updated by Kush31Jan
                He imitated as Mantosh Yadav
                Verified Support
                Nov 02, 2021
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
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                  M
                  Mansoor Shareef
                  Nov 1, 2021
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                  Address: Hyderabad

                  My account have been suspended for no reason abruptly please kindly restore my account
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    S
                    Shibi Alwar
                    Oct 31, 2021
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                    Sir / Madam,

                    I didn't not violate any terms and conditions, however my account has been suspended for many weeks. Please let me if anything is wrong with my account. And I would request you to enable the account.

                    My ID: shibi.[protected]@gmail.com

                    Thanks,
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      B
                      balbinder jatt
                      Oct 31, 2021
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                      Address: Ambala cantt, Near golden lion cantene, Near golden lion cantene

                      Why my account suspend suddenly
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        J
                        Jaseelu Jasi
                        Oct 31, 2021
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                        Address: Olx
                        Website: [email protected]

                        Olx banned my account without any reason. I didn't post any ads didn't bought any products, there's no reason to ban my account (jaseelu.[protected]@gmail.com) . Unfortunately there is also no customer support! . This is so unprofessional behaviour from olx team.
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                          A
                          Ahadh Rupalwala
                          Oct 30, 2021
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                          Olx people have banned my account since last two weeks.. i dont know for what reason they have did this. I have tried to contact them in every way possible but there is no response. If they dont want people to access their own account then what is the reason of such heavy advertisements. So pissed with the olx customer care service. My email id is [protected]@gmail.com
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                            A
                            Amentima
                            Oct 29, 2021
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                            Ad was regarding the office chair in OLX India

                            This is Amit Nema and I would like to file a complaint against the recent fraudulent activity that was made via OLX/ paytm payment mode.
                            The fraudster tried to manipulate by sending multiple screenshots of QR codes and asked to make the payment first and then they would return back the complete amount.
                            This went on for a couple of hrs and I ended up losing 22.5K .
                            I have raised complaints with paytm and my bank with which i hold the account .

                            Would need your help to expedite this issue and get back the money as I am going through some financial crunch.
                            Fraudster's contact number: [protected] / [protected]
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                              P
                              prasadshinde1989
                              from Navi Mumbai, Maharashtra
                              Oct 29, 2021
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                              Address: Navi mumbai

                              Amit kumar [protected], Vikas patel [protected] & Aman kumar [protected] had make fraud with me of RS 31799 in name of Indian army. We want immediate action from Indian Army who guys Vikas Patel spoiling name of Indian Army and making fraud with all citizen so need server action against this fraud.I need my money back...
                              Please help!!!

                              Warm Regards

                              Jai Hind

                              Prasad
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                                L
                                Lal Pakhuongte
                                Oct 29, 2021
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                                I did not do anything that would warrant my accounts to be banned. This has happened to twice using two of my phone numbers. You can even check my history of [protected] and [protected].
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  taha kazmi
                                  Oct 29, 2021
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                                  Address: Nehru Road, 53/5 Staff Quarte's Army Public School Nehru Road Cantt

                                  I created an account using my phone number as well as my email [protected]@gmail.com to sell out my phone but 2 days later it shoed that my account has been banned and the reason was not mentioned.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    taha kazmi
                                    Oct 29, 2021
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                                    Address: Nehru Road, 53/5 Staff Quarte's Army Public School Nehru Road Cantt
                                    Website: OLX

                                    My olx account was suspended for no reason i was putting on an add to sell out my phone but 2 days later it showed me that my account was banned. i created my account using email [protected]@gmail.com
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      M
                                      Oct 28, 2021
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                                      Olx advertises itself as one of the top resellers. But without any reason my account was suspended as I was trying to sell my car. Very disappointing service.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        S
                                        Sonal997
                                        from Indore, Madhya Pradesh
                                        Oct 27, 2021
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                                        Address: MR 5/319, Adhyan Avenue, Nariman Road, Mahalaxmi Nagar near Bombay Hospital

                                        Hello Sir,

                                        I putted a lehnga add for sale over olx, someone called me to purchase it with phone no [protected] saying he wants to purchase it and he told me to transfer 7000 as advance. He told me that he is transferring me the amount and also sent me rs 1 over google pay to validate account no then he sent me a scanner and told me to scan it and then will get the money instantly i scanned and my 7000 through google pay got debited (tc id[protected] and then again somehow he convinced me to send 7000 (tc id[protected] and for the third time also he took 7000 ( tc id[protected]. In total 21000 got debited. Please look into my issue and provide me with some solution for it.

                                        Please look into the matter and provide me the account details of the recipient to file case against the fraudulent I also request you to do the reversal of my transaction, the details of my police complaint is attached with the mail below.

                                        Thanks and regards
                                        Sonal Jain
                                        [protected]
                                        Dear OLX User,

                                        Greetings from Team OLX!

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        It would be great if you could share the contact details of the person that you are referring to.

                                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        We look forward to serve you better.
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