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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4710
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2588
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OLX India reviews & complaints page 58

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P
pankajapawar
from Mumbai, Maharashtra
Nov 19, 2021
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I put up books for resale on OLX & someone pretended as a buyer & contacted me. He pretended to be an army person & duped me of 3000, . He called himself Anil Kumar with number [protected]
+1 photos
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    M
    Maninaidu
    from Rajahmundry, Andhra Pradesh
    Nov 19, 2021
    Resolved
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    Resolved

    Are you verifing the product, we mentioned the product is correct or not, you are banned me
    +1 photos
    Dec 23, 2021
    Complaint marked as Resolved 
    Verified Support
    Nov 19, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      Maninaidu
      from Rajahmundry, Andhra Pradesh
      Nov 19, 2021
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      I need my olx account back my olx [protected]
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        J
        jsjarry
        from Mohali, Punjab
        Nov 18, 2021
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        Address: Model Town Kharar Sector 126

        I put an item on OLX and someone was interested to buy it.
        He insisted for online payment thru GPay QR code and said he is doing is from Army Swipe Machine. He told he is transferring me 2 Rs to check transaction. But I could clearly see that I was paying him, not he paying me. And I told him that I am going to inform Police.
        Below are two phone numbers that I got call from and fraud execution was being done.
        +[protected]
        +[protected]

        Stay alert.
        Dear OLX User,

        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
        • AD Id on which you contacted the user
        • Contact details of the suspicious user
        • Proof of fraud (like payment screenshots, delivery receipt, etc.

        Thanks,
        Team OLX
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          S
          Sabari vilavoorkonam
          Nov 17, 2021
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          OLX, my account is getting banned for the number [protected] without any specific reason, I haven't even posted any ad yet using my account.I hope that you will rectify this issue as soon as posible

          Regards,
          OLX user
          +1 photos
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            B
            Bunty Madnani
            from Thane, Maharashtra
            Nov 17, 2021
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            Website: www.olx.in

            Hi,

            myself Bunty Madnani
            i am getting lots of calls from olx cash my car on my number [protected] and [protected]
            i have sold my car already informed to call center executives, but then to i am getting calls from olx cash my car, daily i am saying same words, but again & again i am getting 2 to 3 calls daily from olx, also i have called to customer care of olx and informed that please do some thing for this calls, but nothing happend, later i have registered DND, but than to these guys are not checking DND and calling me regularly, please do some thing.
            Dear OLX User,

            We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

            Email address: [protected]@olx.com
            Phone Number:[protected]:00am - 07:00pm).

            Warm Regards,
            Team OLX
            Bunty Madnani's [Complaint's author] reply, Nov 18, 2021
            Already informed 3 times at your customers care but than to i am getting calls, today also received 3 calls +918337063819 from this number
            Also after registering bthe DND
            I think you guys are not concerned with DND registration
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              H
              Hookah Point
              Nov 13, 2021
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              I am wondering why my account with email id [protected]@gmail.com has been banned. I was about to post and realised my count has been banned. That shows the sorry state of affairs of such firms which spends lavishly on marketing and ads.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Hookah Point's [Complaint's author] reply, Nov 18, 2021
              My registered mobile number is +918791019085
              My mail id is [email protected]
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                M
                Mohd Mudassar
                Nov 12, 2021
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                Hi this is mohd mudassar from lucknow uttar pradesh, my account is registered with my number [protected], i have tried to login to my account through my mobile number and password, but i am unable to login its says that my account is banned . Kindly unblock my account .
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                https://www.consumercomplaints.in/olx-india-b100010#get-cl3038471
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                  K
                  kmsony11
                  Nov 11, 2021
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                  Address: Bangalore
                  Website: OLX

                  I posted an add for furnitures and few frauds approched and tried to cheat me online transaction, but I escaped from their trap.
                  I got a call from a lady and later a call from a man introducing himself as army person calling from Warangal. He tried to make payment throgh phonepay, I got suspected and cut the call.

                  His phonepay id is - RAMKALI and the number he called from
                  - [protected]
                  and - [protected]

                  This may help some one save their money
                  Dear OLX User,

                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                  • AD Id on which user contacted you.
                  • Contact details of the suspicious user
                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                  Thanks,
                  Team OLX
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                    A
                    Anvi Dhanvi
                    Nov 10, 2021
                    Resolved
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                    Resolved

                    [protected]@gmail.com
                    [protected]@gmail.com
                    [protected]@gmail.com
                    [protected]@gmail.com
                    [protected]
                    This all account banned and suspended plz reactivate my all olx account I buy mobile car plz
                    +1 photos
                    Dec 15, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 13, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      Ronak.joshi221
                      Nov 10, 2021
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                      Hi OLX Team,

                      I have been your honest user,
                      Providing feedback raising red flags
                      and also purchasing Paid promotions - 3 Times.

                      Lately you have Suspended all my multiple accounts & family member`s accounts, because of logging from multiple devices - Which is very natural to happen as I am small trader and have multiple accounts.

                      Request you to kindly UN- suspend my accounts:

                      My Accounts :
                      [protected]
                      [protected]
                      [protected]

                      Family member accounts:
                      [protected]
                      [protected]
                      [protected]

                      Looking forward to Positive and long association with you guys.

                      By the way, you were really a blessing in Covid Times.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Ronak.joshi221
                        Nov 10, 2021
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                        Hi OLX Team,

                        I have been your honest user, Providing feedback raising red flags and also purchasing Paid promotions - 3 Times.

                        Lately you have Suspended all my multiple accounts & family member`s accounts, because of logging from multiple devices - Which is very natural to happen as I am small trader and have multiple accounts.

                        Request you to kindly UN- suspend my accounts:

                        My Accounts :
                        [protected]
                        [protected]
                        [protected]

                        Family member accounts:
                        [protected]
                        [protected]
                        [protected]

                        Looking forward to Positive and long association with you guys.

                        By the way, you were really a blessing in Covid Times.
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          N
                          naveen kumar bhasin
                          Nov 10, 2021
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                          Address: C 148 2nd floor Naraina Vihar New Delhi 110028

                          I'm amazed how you people can ruin the name of your company by employing irresponsible people .. first you people book appointments and do not fulfill inspection not once or twice six times and the seventh and the person came in the evening when the appointment was in the morning after 2 days they gave me an offer of 97000 rupees for my Toyota corolla and I gave all the my details which he asked for my bank account my PAN card my driving license whatever he wanted and after 2 days he calls me no he didn't call me I call back and he told me that offer is not relevant that is invalid, this is how you work I am sorry to say you have lost credibility of OLX
                          Naveen Kumar Bhaisn
                          +1 photos
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                            V
                            Vikassingh4133
                            from thane, Maharashtra
                            Nov 8, 2021
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                            Address: Plot No 153 Gali No 6 Phase-2 near shriram chowk delhi 110094

                            Hi Team

                            Fraud has been done with me i has booked samsung S21 ultra they have done the delivery of iphone 11 pro which was fake iphone they has told that in two days you will be getting your product back but as of now no response from there side. +[protected] From this no she done a fraud.
                            +1 photos
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              S
                              shakil kothari
                              Nov 7, 2021
                              Resolved
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                              Resolved

                              Address: Out of kalawad gate pattni wad, Matam chock jamnagar

                              Dear
                              Sir/medam
                              I'm Makhdum shekh
                              My olx account
                              ([protected])
                              Was suspended last few months
                              Why??
                              Please active this !!!
                              Nov 10, 2021
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                R
                                Ruan Nero
                                Nov 5, 2021
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                                No dia 08/09/2021, se uma pessoa com os números de contatos +[protected], https://wa.me/[protected] e chamada pelo nome Calebe Catarina se apresentou como Gerente de Marketing da empresa Amazon, parceira do site Olx malls.com, a mesma disse que estava recrutando pessoas para trabalho de meio período com serviços digitais para o site parceiro da Amazon, Olxmalls.com, adicionou o link para cadastro fiz o cadastro conforme orientação logo após cadastro, rapidamente como seria o trabalho, segundo ela o trabalho seria para ajudar grandes comerciantes como Amazon, brMalls, Americanas entre outras, seria para melhorar sua reputação em seus produtos.
                                Realizei depósitos através de QR Code, pagamentos via pix para contas que segundo ela, seria fundos para serem usados para pagar antecipadamente os pedidos de mercadorias e reembolsar o principal, e com isso receber comissões que variavam de 5% a 10%, porém o site Olxmalls.com começou a
                                enviar tarefas impossíveis de cumprir, pois o site Parceiro Amazon adicionou produtos impossíveis de pagar, pelo devido aos altos preços dos produtos, em nenhum momento eu fui orientado que eu teria que pagar valores absurdos, devido a isso meu dinheiro e minhas comissões pelas vendas desde o dia 09/09/2021, retidos.
                                Entrei em contato com a pessoa que dizia ser Gerente de Marketing, a informa que os valores ficariam retidos por 720 horas e que após esse período os valores considerados congelados, ficariam disponíveis para saque.
                                Em uma dessas conversas a mesma disse que trabalhava de fato para empresa Trading Technologies Informática do Brasil ltda
                                Nesse período fiquei acompanhando todos os dias a movimentação da plataforma que até então estava normal, no dia 08/10/2021, ao tentar acessar a plataforma de vendas não conseguir acesso pois o site que antes parecia ser seguro, não permitia acesso, tentei falar com pessoa, porém sem êxito.
                                Dias antes de eu não ter mais acesso a plataforma no campo que falava sobre uma plataforma ficou sabendo que empresa na verdade chama se, F-Kmall e está localizada no endereço a seguir:
                                sobre F-KMall:
                                Índia F-Kmall foi fundada em julho de 2020. O endereço da F-kmall está localizado em: 4c, Municípios supremas, 17 18, Estrada Veera Desai, Zona Industrial, Andheri West, Mumbai, Maharashtra 400072. Desde a sua fundação, tem havido mais de 100.000 membros ativos

                                Essas informações inseridas abaixo apareciam na pagina da plataforma

                                sobre F-KMall:
                                Índia F-Kmall foi fundada em julho de 2020. O endereço da F-kmall está localizado em: 4c, câmaras supremas, 17 18, Estrada Veera Desai, Zona Industrial, Andheri West, Mumbai, Maharashtra 400072. Desde a sua fundação, tem havido mais de 100.000 membros ativos
                                F-Kmall é um sistema de pedidos online. Ele pode trazer mais benefícios para os consumidores em todo o mundo
                                Esta plataforma é uma plataforma de correspondência de pedido inteligente de terceiros. Uma plataforma coopera com os comerciantes de plataforma de compras atuais (como Amazon, Flipkart, Snapdeal, IndiaMart, Myntra e outros lojas de plataforma de compras online) e usa sistemas inteligentes para atender os pedidos do comerciante aos usuários da plataforma, adicionando assim grandes em cada plataforma de dados de vendas.
                                A fim de criar as melhores condições de desconto para nossos usuários, criamos um sistema e regras de recompensa mais eficaz, e fornecemos engajamento do consumidor em todo o processo de compra. Comprovou-se que nosso alto retorno sobre o investimento exclusivo aumenta conforme visitas de produção e as vendas
                                O usuário só precisa fornecer o endereço de entrega real, o número de telefone e as informações reais de compras na plataforma e, em seguida, o sistema inteligente pode passar o pedido para o host em nuvem do shopping para que ele corresponda ao pedido.
                                Nota:
                                A plataforma não cobrará nenhuma taxa adicional aos membros de nenhuma forma. uma plataforma mantém todas as suas informações altamente confidenciais

                                Juntar-se ao F-Kmall é a sua
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                                  A
                                  Amalkrishnan
                                  Nov 5, 2021
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                                  Hello i saw a add on olx for Ktm Rc 200 by person name muthu raghul s. He give his contact number.
                                  After having chat he says he is from indian army and provide the bilke details pics, rc of bike, his adhar card and canteen card details.
                                  After that he insisted me to pay 5000 for army parcel and postman will deliver it to my current location.

                                  After making me lot of convince in name of indian army and soldiers.
                                  I payed him 5000 as the requested account is also saying army transport.

                                  After that he said it will deliver by evening. After that a guy called in name of army delivery post man and asked me to pay the remaining money (70000)before to get delivered.
                                  After that both start convensing me to do payment. Finally i paid the full amount then after 5 min postel man was call me and said your payed amount so late so you have give a penalty of Rs 17000 after paid this amount we will delivered the bike on your location .after delivery you can receive your penalty on your account. I also paid that amount then 5 min after he asked me again paid amount of Rs 26000 for insurance claim But i say him i have no money after 10 min he call me and said if you paid that amount we will delivered your parcel in 20 min otherwise we closed parcel request and u didn’t get money and your parcel
                                  +4 photos
                                  Nov 05, 2021
                                  Updated by Amalkrishnan
                                  Totally i lost Rs 166000
                                  Please help me
                                  Please take an action immediately
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                                    N
                                    Nilesh Pawar
                                    from Pune, Maharashtra
                                    Nov 5, 2021
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                                    Address: Flat no 8 Dehuroad vikas nagar

                                    Hello team, i had posted advertisement of cow selling on your portal. after putting add from two days showing pending so i had made payment of 49rs charges through my credit card but its showing still inactive. if you are not able to put my advertisement live plz refund my money.
                                    Dear OLX User,

                                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                    Thanks,
                                    Team OLX
                                    Dear OLX User,

                                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                    Thanks,
                                    Team OLX
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                                      P
                                      Parkashm
                                      from Jalandhar, Punjab
                                      Nov 5, 2021
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                                      Address: OLX India

                                      Sir/Madam,
                                      OLX team has suspended my account.
                                      When i asked the reason for banning me. They told me that i have used "Army" word in my advertisement. This is not a genuine reason to block/suspend/ban a genuine and old olx user's account. I purchased many things from OLX. But now my account has been blocked and how can i purchase things around me through OLX.
                                      OLX has not well trained staff or skilled experienced manager because they even don't know to whose account should suspend.
                                      May be their intensions are to keep only fraud people's account on OLX. Fraud people can give them good amount of bride/commission.
                                      We (genuine customer) can not do this type work.
                                      I only want to ask OLX team that how can I purchase things on olx now?
                                      I can't change my mobile number because this is my very old and permanent mobile number.

                                      Special thanks to "ConsumerComplaints" team
                                      +1 photos
                                      Verified Support
                                      Nov 07, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Nov 08, 2021
                                      Updated by Parkashm
                                      [protected]
                                      I received a fraud call from olx team through above mentioned contact number. He was trying to take me on remote through anydesk app. I blocked his phone number.
                                      No action has been taken by OLX team even after sending emails to them. if OLX team are ignoring me.
                                      Then i will tell all the Indians about the real truth of OLX through youtube platform.
                                      If OLX India don't want me to do so, then resolve my issue as soon as possible.
                                      Thanking you again in a hope that OLX team will work for complaint.
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                                        R
                                        Rahul Jaat
                                        Nov 5, 2021
                                        Resolved
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                                        Resolved

                                        Olx pr account bnate h or ye olx wale account ban kr dete hai
                                        Jb phla original account ban hua tha tba se Ab tk 25-30 account bna chuka hu m olx pr
                                        Koi bi account 12 hours bi nhi chla
                                        Sale olx wale
                                        Bole to enko jitni gali do utni hi km h
                                        🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
                                        Mere no. Se account bnana hai mujhe
                                        Nhi bna to apni 🤬🤬🤬🤬🤬🤬🤬🤬🤬...
                                        +1 photos
                                        Dec 9, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Nov 07, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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