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OLX India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 4702

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2582

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2120

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site

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OLX India Customer Care

from Gurgaon, Haryana

Oct 24, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: OLX AUTOS, Shop no.40 DLF Galleria, Block B48, Action Area 1B, New Town, Kolkata - 700156

Website: Olx.in

Hello, this is Aniket. I have sold my car (hyundai i10 magna AT) at olx cash my car (kolkata, Newtown ) branch on[protected] for rupees one lac twenty three thousand from which they transferred one lac thirteen thousand rupees to my bank account on spot and as per their policy they hold ten thousand rupees for six months till rc transfer, but after completion of the stipulated time period I called them and mailed them for so many times regarding the money and rc transfer but each time they receive my call and gives me false information that the money will come by this date or that date and the rc will be transferred you don’t need to worry, Now it has became so irritating and I am fed up with this calls, mails and making complaints to olx for the very same reason. I’m completely devastated and feeling cheated by this so called big company ‘Olx India’. This is the only way left for me to complaint here in consumer forum. Seeking your support in this matter.

For contacting me mail at [protected]@gmail.com

+2 photos

Verified Support

Oct 22, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

Oct 22, 2021

Updated by Chitrrakash I can’t open the email address/ phone number!

Oct 24, 2021

Updated by Chitrrakash Olx India no response from your side

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Whenever i try to open my olx account is says it is banned..and i dont know what the reason is...i need to send some of my house holds...

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OLX India Customer Care

from Gurgaon, Haryana

Oct 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Ramavarappadu

My OLX account has been banned this number
[protected]

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Address: OLX - India

Website: www.olx.in

Hi, I'm a victim of online fraudulent transaction of Rs.15000 on OLX through google pay on 19-October-2021.

A buyer named Rakesh Sarma contacted us. This is his profile ID on OLX- https://www.olx.in/profile/[protected].

He told us that he is a merchant from Indiranagar and sent a merchant QR code to scan and send amount and it would be refunded to us immediately.
We sent 15, 000 of Rs. 5, 000 in 3 installments through Google Pay. He kept asking us to do this fast.

This is his UPI ID- bharatpe[protected]@yesbankltd
I have the withdrawal statements of this transaction and recording of the call. Attaching all screenshots i could gather.

+5 photos

Nov 24, 2021

Complaint marked as Resolved

Verified Support

Oct 21, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

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I tried sellingy car on olx cash my car about 1-1.5 yr ago, then i got better deal from somewhere else, so i sold it. But till now also after 1.5 yr also they are repeatedly calling me 3-4 times in a day, it is really frustrating. Please resolve my issue, otherwise i have to make a complaint against you in the cyber cell.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 20, 2021

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

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Address: bangalore, btm layout

I added some item in olx, I got one call from Urmila verma old furniture shop J P nagar bangalore. He called me : [protected] and whatsapp me : [protected]. given me some QR code to do scan and pay via paytm. He was telling he is doing me payment through scan machine thats why first I need to pay amount and he will pay my amount plus item amount. and his agent will come and collect the item from my location. I paid 1150 rs via paytm now he is telling me you should inform me before paying. Now he is calling me again and again and asking to do scan for 3200 so that he will pay me back total amount. really I never expect from olx such kind of people are doing fraud. Please take a action.

Nov 21, 2021

Complaint marked as Resolved

Verified Support

Oct 20, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

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This incident took place on 18/10/2021, in mysore where i wanted to sell my sofa on olx and also posted an advertisment. Soon recieved and a call from a fraud(buyer) and was been cheated with Rs. 19, 989. The fraud number was [protected] named manoj kumar in olx . I would like to request the amount to be refunded and this is a humble request.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 19, 2021

Verified Support

Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

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Respected olx
I am using olx since few years...but now olx suspend our accounts without any reason . Olx suspend our 2-3 number and also Google account.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 19, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

ARIF SORATHIYA's [Complaint's author] reply, Oct 20, 2021

I don't get it about send my details where ...can you please give some information about Addres to send details...

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Olx people are so unprofessional they have banned my account for no reason without intimation.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 17, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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This happened on 13th of October. Where he contacted me for the selling of Jupiter, MH14GL8592. He persuaded me to pay him 3000 on the first end. Then he told me he got transferred to Nashik. So he had to sell the scooty at the price of 28, 700. After 6 hours I received a call saying I had to pay the full amount so that they'll be able to send the scooty. Then later they tell me that I had to fill in Rs15550 off of which Rs50 will be charged as transportation charges. And I sent the amount in two transactions and hence wasn't applicable. Then, I had to do one entire transaction of Rs.15550 only to realize that I was duped. Then, he asked me for an additional Rs17550, to remove the ban off of the scooty delivery. I found out who the original owner was.
The two numbers given to me was- [protected] of the seller and, [protected] of delivery guy.

Oct 14, 2021

Complaint marked as Resolved

nothing much

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OLX India Customer Care

from Gurgaon, Haryana

Oct 14, 2021

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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My ad has expired and i have therefore paid the amount of 149 but it is still in active

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OLX India Customer Care

from Gurgaon, Haryana

Oct 13, 2021

Verified Support

Dear OLX User,

Thank you for sharing this with us. We have forwarded the details to our concerned team for reviewal. Be assured appropriate action will be taken from our side. Kindly share your detailed concern at [protected]@olx.in

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Oct 14, 2021

Verified Support

Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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Hi,
I had order a 180 ltr fridge from one of the adds which i saw on olx.
But at the time of delivery the driver was sent with similar looking fridge which was taken as i was not available on delivery. But when we inspected a few mins latter it was found that the completely different fridge was delivered than what was shown to us at times of discussion.
Also this person don't response on olx chat while negotiating. He prefers whatsapp. And Direct call. Their profile name is Super cool center. And located in Jogeshwari. Now that person is not taking calls nor any revert as we had asked him to get the fridge replaced.
This is so dengerous to trust someone on such good platform of olx.
Please help us in this case so that i could get the refund or replacement of product.

Looking forward for your urgent support

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OLX India Customer Care

from Gurgaon, Haryana

Oct 13, 2021

Verified Support

Dear Hrishikesh,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please sent us an email at [protected]@olx.in with your detailed query so that we can properly investigate the matter and take appropriate action.

Thanks,
Team OLX

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Address: olx.in

I Don't Know Why When Olx India Blocked My Olx Account Without Giving Any Reason I Want To Use It Anyhow Because I Know I Never Break Their Rules

+1 photos

Nov 12, 2021

Complaint marked as Resolved

Verified Support

Oct 11, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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S

Sagar Kannaujiya

Nov 24, 2021

Plz sir unsuspected my account number [protected]
Thank you OLX team...

Unnecessary Blocked My Personal Account - Comment #3924292 - Image #0

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Address: Pondicherry, Puducherry

My account has been suspended from olx for no reason. I am in a urgent to sell a thing so i tried various mobile number.As I tried to many times it shows, Account has been banned from olx for my every phone number.

Nov 12, 2021

Complaint marked as Resolved

Verified Support

Oct 11, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: [email protected]

My account (husain.[protected]@gmail.com) has been suspended for no reason. I was only buying some items, I did not even place any ads, so why my account was suspended?

This is completely unacceptable. Please reactivate my account.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 11, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Dear Sir,

My account got banned. Please lift the ban in my account.
Mail id - [protected]@gmail.com

Thank you

Sarath
[protected]

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Y

Yuvi Dhaliwal

Oct 10, 2021

Sir my add is no post on my olx account please solve problem

My account got banned. I don't know the reason - Comment #3905703 - Image #0

OLX India Customer Care

from Gurgaon, Haryana

Oct 11, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I logged into my account using my phone number and after posting 3 ads i was logged out and after logging in again it says account banned

Can you help me explain the reason for this ?

Reach out on my personal email id: [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Oct 11, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Tow of my accounts were banned without any reason.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 10, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My olx account banned ...I can't login the account same time I can't create a new account from the same phone I'm using
My number is [protected]
My email is [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Oct 10, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Strell Racing's [Complaint's author] reply, Oct 18, 2021

[email protected]
Mobile number 9972613374

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