Claimed

OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
Unresolved
1859
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prince Dan
Oct 10, 2021
Report
Copy

Address: [email protected]

My account (husain.[protected]@gmail.com) has been suspended for no reason. I was only buying some items, I did not even place any ads, so why my account was suspended?

This is completely unacceptable. Please reactivate my account.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sarath Jayan
    Oct 10, 2021
    Report
    Copy

    Dear Sir,

    My account got banned. Please lift the ban in my account.
    Mail id - [protected]@gmail.com

    Thank you

    Sarath
    [protected]
    Sir my add is no post on my olx account please solve problem
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kreet Kaur
      Oct 10, 2021
      Report
      Copy

      I logged into my account using my phone number and after posting 3 ads i was logged out and after logging in again it says account banned

      Can you help me explain the reason for this ?

      Reach out on my personal email id: [protected]@gmail.com
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tanveer Baig
        from Vadodara, Gujarat
        Oct 10, 2021
        Report
        Copy

        Tow of my accounts were banned without any reason.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Strell Racing
          Oct 10, 2021
          Report
          Copy

          My olx account banned ...I can't login the account same time I can't create a new account from the same phone I'm using
          My number is [protected]
          My email is [protected]@gmail.com
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Strell Racing's [Complaint's author] reply, Oct 18, 2021
          [email protected]
          Mobile number 9972613374
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Z
            ZOHEB sayyed
            Oct 9, 2021
            Report
            Copy

            Address: Tabbot street husseny bakery back side of mg road pune camp 1
            Website: Change category

            Change plz my category I want furniture category
            Oct 09, 2021
            Updated by ZOHEB sayyed
            Change category

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Z
              ZOHEB sayyed
              Oct 9, 2021
              Report
              Copy

              Address: Tabbot street husseny bakery back side of mg road pune camp 1
              Website: Wwwolx.com

              Category change
              Oct 09, 2021
              Updated by ZOHEB sayyed
              Category change

              Oct 09, 2021
              Updated by ZOHEB sayyed
              I want all furniture category
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                anoushka0901
                from Delhi, Delhi
                Oct 9, 2021
                Report
                Copy

                My account has been suspended on Olx, for no reason whatsoever. I was on the other hand scammed by the buyer of my product. I had promised the sale but later suspended the sale of my books to the buyer. I am sure that my ads breach no policy of Olx.

                Hence I request Olx to reactivate my account since I did nothing wrong.
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yuvi0474
                  Oct 8, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I search a mobile phone second hand in olx then I will mobile phone samsung a32 his price 7500 then I am telling him to price negotiation than he will agree in 5000 then he will send a no. On olx and telling me to come to WhatsApp and chat me than he was say he is an Indian army than he telling me to I am in duty in rajasthan so i will give you my mobile by courier through than he telling me to give my detail and i am give him my post details then show me the courier details and he was telling me to give me a shipping charge 350 than pending payment give after the mobile phone is arrived by the courier man then the courier man calling me 5 PM and telling me to my address and my name and say me to sir your courier packages are ready but sir you can give me 2001 for my company stamp than you will give me pending money when you receive mobile tha I am send him 2001 rupees
                  After some time he was saying me to give also 2700 because the company will full charge of courier than he will give you your parcel then I understand he was fraud please help me my name is yuvraj Kumar my no.[protected] I am from faridabad sector 31 pincode 121003 please help me I am a middle class family
                  Nov 9, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 08, 2021
                  OLX India Customer Care's response
                  https://www.consumercomplaints.in/olx-olx-fraud-c3008907
                  Verified Support
                  Oct 08, 2021
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ajay0212
                    from Nashik, Maharashtra
                    Oct 6, 2021
                    Report
                    Copy

                    Olx has been so unprofessional with me. i tried to contact them multiple times with their email support at olx in. They didn't even cared about my question all I get is auto-reply which leads to their help olx page which again leads me to the same email.

                    This has been happening with me for the last couple of days. I don't like the olx support at all. They don't even care about customers.

                    My email is ncdemerz @ gmail
                    Verified Support
                    Oct 08, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Oct 08, 2021
                    Updated by ajay0212
                    Well, I can't see your mail here. Send me a mail on that Gmail account or mention the email with spacing.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nadeem860
                      Oct 6, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      My mothers olx account has been suspended for no reason. Please look into the matter and have it resolved.
                      Incident date - 5/10/21
                      Nov 13, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 08, 2021
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        W
                        Wasim.C
                        Oct 6, 2021
                        Report
                        Copy

                        Olx People are so Unprofessional..

                        My 2 Accounts Banned for no reason,
                        i have posted 1 TV and Fridge for sale,
                        If posting add requires ban then every account should be banned

                        My accounts: [protected], [protected]
                        wasim.[protected]@gmail.com, Wasim.[protected]@gmail.com
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rohit luniya
                          Oct 6, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Pune

                          I have sold my car to olx auto on 24 sep . I paid extra amount that is required and is 171000

                          Person told me they only pickup car when payment is done, and as hdfc is there partner bank it will be done in few days

                          Then said there is tat of 15 working days which is denied by the hdfc customer care.

                          Now my car is been taken and payment is not reflected my emi is still active this is immense frustrating

                          And there is no accurate information provided
                          Nov 9, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 06, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                          Email address: [protected]@olx.com
                          Phone Number:[protected]:00am - 07:00pm).

                          Warm Regards,
                          Team OLX
                          I did but got no support, customer care just tell you will get call from concern team . Today got my next EMI hit to account . This is not how I want my experience to be.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anwaar Haq
                            Oct 6, 2021
                            Report
                            Copy

                            OLX bans accounts for no reason

                            I have been a regular user of OLX over the last couple of years. I was so disappointed to see that OLX bans my account for absolutely no reason. I created another account with my other number and this too was blocked immediately next day.

                            I spent a full week attempting to contact OLX customer care on both their numbers, however there is no one who answers the call on these numbers and neither does anyone call you back when...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            D
                            DbaNaveen9
                            Oct 5, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: [email protected]

                            I'm using olx since years, and recently my account got banned, I have no reason why it got banned. Please sort got and unban my account. Navi.[protected]@gmail.com
                            Nov 9, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 06, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arnav Rajput
                              Oct 5, 2021
                              Report
                              Copy

                              Address: Up
                              Website: Olx india

                              I was using olx from last 5 years and purchased and sold a lot of stuffs from it but I don't know why olx suspended my account without any reason

                              Please solve my issue and unban my account [protected] Email mohitrajput[protected]@gmail.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yuvarahul
                                from Allahabad, Uttar Pradesh
                                Oct 4, 2021
                                Report
                                Copy

                                On 1st june 2021 I brought a phone by olx after 15 days police came to my doorstep It was stolen phone now police treating me as i were thief, now i need my chat history to prove that i am inocent but they are not cooperating.

                                Vipin Pandey
                                Dear OLX User,

                                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                Thanks,
                                Team OLX
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arnav Rajput
                                  Oct 4, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Hapur

                                  Dear customer care
                                  I have a account issue after long time my account is banned but I don’t know why my acc banned please unbanned my account thanks
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 05, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vaibhavkedia
                                    Oct 3, 2021
                                    Report
                                    Copy

                                    My account was suspended for no reason. I don't even have any active ads posted, I was just browsing to buy on OLX. I want my account to be unblocked.
                                    Account phone number: [protected]
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Barun Kumar Rout
                                      from Brahmapur, Odisha
                                      Oct 2, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I saw a ad on olx of iphone x selling at 10000 by an army officer.
                                      I tried to contact him and he asked to chat over whatsapp.
                                      We had a conversation and finalized the deal at 6000 .
                                      He told to give him 2000 in advance so we did and the rest when the phone gets delivered.
                                      Next day, he told to give rest 4000 and 500 extra for army courier service and told that delivery boy has picked up the package.
                                      So I gave him 4500 through yono sbi to his account no [protected] so that delivery boy can deliver it.
                                      But after half an hour he told to give 7150 as army security fees so i gave that too, but he told to give again as transaction Id didn't matched .
                                      Then I realized that he was a fraud and gave complain against him to cyber crime department of police .
                                      Nov 5, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 04, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit