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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 61

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Z
ZOHEB sayyed
Oct 9, 2021
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Address: Tabbot street husseny bakery back side of mg road pune camp 1
Website: Change category

Change plz my category I want furniture category
+1 photos
Oct 09, 2021
Updated by ZOHEB sayyed
Change category

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    Z
    ZOHEB sayyed
    Oct 9, 2021
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    Address: Tabbot street husseny bakery back side of mg road pune camp 1
    Website: Wwwolx.com

    Category change
    +1 photos
    Oct 09, 2021
    Updated by ZOHEB sayyed
    Category change

    Oct 09, 2021
    Updated by ZOHEB sayyed
    I want all furniture category
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      A
      anoushka0901
      from Delhi, Delhi
      Oct 9, 2021
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      My account has been suspended on Olx, for no reason whatsoever. I was on the other hand scammed by the buyer of my product. I had promised the sale but later suspended the sale of my books to the buyer. I am sure that my ads breach no policy of Olx.

      Hence I request Olx to reactivate my account since I did nothing wrong.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        Y
        Yuvi0474
        Oct 8, 2021
        Resolved
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        Resolved

        I search a mobile phone second hand in olx then I will mobile phone samsung a32 his price 7500 then I am telling him to price negotiation than he will agree in 5000 then he will send a no. On olx and telling me to come to WhatsApp and chat me than he was say he is an Indian army than he telling me to I am in duty in rajasthan so i will give you my mobile by courier through than he telling me to give my detail and i am give him my post details then show me the courier details and he was telling me to give me a shipping charge 350 than pending payment give after the mobile phone is arrived by the courier man then the courier man calling me 5 PM and telling me to my address and my name and say me to sir your courier packages are ready but sir you can give me 2001 for my company stamp than you will give me pending money when you receive mobile tha I am send him 2001 rupees
        After some time he was saying me to give also 2700 because the company will full charge of courier than he will give you your parcel then I understand he was fraud please help me my name is yuvraj Kumar my no.[protected] I am from faridabad sector 31 pincode 121003 please help me I am a middle class family
        Nov 9, 2021
        Complaint marked as Resolved 
        Verified Support
        Oct 08, 2021
        OLX India Customer Care's response
        https://www.consumercomplaints.in/olx-olx-fraud-c3008907
        Verified Support
        Oct 08, 2021
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the suspect.
        - Chat/message history with the suspect.
        - Contact number/email address of the suspect.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        Awaiting reply from you!
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          A
          ajay0212
          from Nashik, Maharashtra
          Oct 6, 2021
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          Olx has been so unprofessional with me. i tried to contact them multiple times with their email support at olx in. They didn't even cared about my question all I get is auto-reply which leads to their help olx page which again leads me to the same email.

          This has been happening with me for the last couple of days. I don't like the olx support at all. They don't even care about customers.

          My email is ncdemerz @ gmail
          Verified Support
          Oct 08, 2021
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Oct 08, 2021
          Updated by ajay0212
          Well, I can't see your mail here. Send me a mail on that Gmail account or mention the email with spacing.
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            N
            nadeem860
            Oct 6, 2021
            Resolved
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            Resolved

            My mothers olx account has been suspended for no reason. Please look into the matter and have it resolved.
            Incident date - 5/10/21
            +1 photos
            Nov 13, 2021
            Complaint marked as Resolved 
            Verified Support
            Oct 08, 2021
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              W
              Wasim.C
              Oct 6, 2021
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              Olx People are so Unprofessional..

              My 2 Accounts Banned for no reason,
              i have posted 1 TV and Fridge for sale,
              If posting add requires ban then every account should be banned

              My accounts: [protected], [protected]
              wasim.[protected]@gmail.com, Wasim.[protected]@gmail.com
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                R
                rohit luniya
                Oct 6, 2021
                Resolved
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                Resolved

                Address: Pune

                I have sold my car to olx auto on 24 sep . I paid extra amount that is required and is 171000

                Person told me they only pickup car when payment is done, and as hdfc is there partner bank it will be done in few days

                Then said there is tat of 15 working days which is denied by the hdfc customer care.

                Now my car is been taken and payment is not reflected my emi is still active this is immense frustrating

                And there is no accurate information provided
                +2 photos
                Nov 9, 2021
                Complaint marked as Resolved 
                Verified Support
                Oct 06, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                Email address: [protected]@olx.com
                Phone Number:[protected]:00am - 07:00pm).

                Warm Regards,
                Team OLX
                I did but got no support, customer care just tell you will get call from concern team . Today got my next EMI hit to account . This is not how I want my experience to be.
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                  A
                  Anwaar Haq
                  Oct 6, 2021
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                  OLX bans accounts for no reason

                  I have been a regular user of OLX over the last couple of years. I was so disappointed to see that OLX bans my account for absolutely no reason. I created another account with my other number and this too was blocked immediately next day.

                  I spent a full week attempting to contact OLX customer care on both their numbers, however there is no one who answers the call on these numbers and neither does anyone call you back when...
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                  D
                  DbaNaveen9
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Address: [email protected]

                  I'm using olx since years, and recently my account got banned, I have no reason why it got banned. Please sort got and unban my account. Navi.[protected]@gmail.com
                  +1 photos
                  Nov 9, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 06, 2021
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    A
                    Arnav Rajput
                    Oct 5, 2021
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                    Address: Up
                    Website: Olx india

                    I was using olx from last 5 years and purchased and sold a lot of stuffs from it but I don't know why olx suspended my account without any reason

                    Please solve my issue and unban my account [protected] Email mohitrajput[protected]@gmail.com
                    +1 photos
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                      Y
                      Yuvarahul
                      from Allahabad, Uttar Pradesh
                      Oct 4, 2021
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                      On 1st june 2021 I brought a phone by olx after 15 days police came to my doorstep It was stolen phone now police treating me as i were thief, now i need my chat history to prove that i am inocent but they are not cooperating.

                      Vipin Pandey
                      Dear OLX User,

                      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                      Thanks,
                      Team OLX
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                        A
                        Arnav Rajput
                        Oct 4, 2021
                        Resolved
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                        Resolved

                        Address: Hapur

                        Dear customer care
                        I have a account issue after long time my account is banned but I don’t know why my acc banned please unbanned my account thanks
                        Nov 5, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 05, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          V
                          vaibhavkedia
                          Oct 3, 2021
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                          My account was suspended for no reason. I don't even have any active ads posted, I was just browsing to buy on OLX. I want my account to be unblocked.
                          Account phone number: [protected]
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            B
                            Barun Kumar Rout
                            from Brahmapur, Odisha
                            Oct 2, 2021
                            Resolved
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                            Resolved

                            I saw a ad on olx of iphone x selling at 10000 by an army officer.
                            I tried to contact him and he asked to chat over whatsapp.
                            We had a conversation and finalized the deal at 6000 .
                            He told to give him 2000 in advance so we did and the rest when the phone gets delivered.
                            Next day, he told to give rest 4000 and 500 extra for army courier service and told that delivery boy has picked up the package.
                            So I gave him 4500 through yono sbi to his account no [protected] so that delivery boy can deliver it.
                            But after half an hour he told to give 7150 as army security fees so i gave that too, but he told to give again as transaction Id didn't matched .
                            Then I realized that he was a fraud and gave complain against him to cyber crime department of police .
                            +1 photos
                            Nov 5, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 04, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              S
                              shyla12
                              Oct 2, 2021
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                              Address: THIRUVANANTHAPURAM
                              Website: www.olx.in

                              I had logged into my account after a long time. and after 2 or 3hours olx banned my account.. when i contacted them they said i violated their account policies by using multiple accounts, ., but i havent done that .. i have just one account.. .. the only thing that i did was to make an enquiry about an ad.. OLX is simply banning my account and telling i violated their provisions... kindly reactivate my account..
                              Dear OLX User,
                              Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                              For immediate resolution please write to [protected]@olx.in and we will be happy to assist you.
                              Thanks,
                              Team OLX
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                                B
                                Bharana
                                from Bengaluru, Karnataka
                                Oct 2, 2021
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                                My account is shown as invalid for no reason

                                I cannot login into my olx account. when i attempt to login, it is showing that my account is invalid for no reason. I wanted to login so I could sell some products online on olx....
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                                R
                                raghuvnatu
                                from Pune, Maharashtra
                                Oct 2, 2021
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                                I am unable to see chats on your Mobile App as well as on my Laptop. Have tried everything as recommended by you. Why can you not ensure that chats are seen regardless of what your clients do? Am sure this is not complicated?
                                +1 photos
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                                  S
                                  Sonam1810
                                  Oct 1, 2021
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                                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted house sale advertisement even i paid for this add but they banned my account
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    A
                                    Abhi dave
                                    Oct 1, 2021
                                    Resolved
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                                    Resolved

                                    Olx has banned my account for no reason at all after sending multiple emails to olx to unban my account still they have not acted upon it
                                    My number for which the account has been banned is [protected] and the email id is [protected]@hotmail.com please take action as soon as possible as i have beared financial losses due to this
                                    +1 photos
                                    Nov 5, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 02, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,
                                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                    For immediate resolution please write to [protected]@olx.in and we will be happy to assist you.
                                    Thanks,
                                    Team OLX
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