Claimed

OLX India Complaints & Reviews

3
Updated: Jun 15, 2025
Complaints 4710
Resolved
2588
Unresolved
2122
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tanveer Baig
from Vadodara, Gujarat
Oct 10, 2021
Report
Copy

Tow of my accounts were banned without any reason.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Strell Racing
    Oct 10, 2021
    Report
    Copy

    My olx account banned ...I can't login the account same time I can't create a new account from the same phone I'm using
    My number is [protected]
    My email is [protected]@gmail.com
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Strell Racing's [Complaint's author] reply, Oct 18, 2021
    [email protected]
    Mobile number 9972613374
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Z
      ZOHEB sayyed
      Oct 9, 2021
      Report
      Copy

      Address: Tabbot street husseny bakery back side of mg road pune camp 1
      Website: Change category

      Change plz my category I want furniture category
      +1 photos
      Oct 09, 2021
      Updated by ZOHEB sayyed
      Change category

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Z
        ZOHEB sayyed
        Oct 9, 2021
        Report
        Copy

        Address: Tabbot street husseny bakery back side of mg road pune camp 1
        Website: Wwwolx.com

        Category change
        +1 photos
        Oct 09, 2021
        Updated by ZOHEB sayyed
        Category change

        Oct 09, 2021
        Updated by ZOHEB sayyed
        I want all furniture category
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anoushka0901
          from Delhi, Delhi
          Oct 9, 2021
          Report
          Copy

          My account has been suspended on Olx, for no reason whatsoever. I was on the other hand scammed by the buyer of my product. I had promised the sale but later suspended the sale of my books to the buyer. I am sure that my ads breach no policy of Olx.

          Hence I request Olx to reactivate my account since I did nothing wrong.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yuvi0474
            Oct 8, 2021
            Resolved
            Report
            Copy
            Resolved

            I search a mobile phone second hand in olx then I will mobile phone samsung a32 his price 7500 then I am telling him to price negotiation than he will agree in 5000 then he will send a no. On olx and telling me to come to WhatsApp and chat me than he was say he is an Indian army than he telling me to I am in duty in rajasthan so i will give you my mobile by courier through than he telling me to give my detail and i am give him my post details then show me the courier details and he was telling me to give me a shipping charge 350 than pending payment give after the mobile phone is arrived by the courier man then the courier man calling me 5 PM and telling me to my address and my name and say me to sir your courier packages are ready but sir you can give me 2001 for my company stamp than you will give me pending money when you receive mobile tha I am send him 2001 rupees
            After some time he was saying me to give also 2700 because the company will full charge of courier than he will give you your parcel then I understand he was fraud please help me my name is yuvraj Kumar my no.[protected] I am from faridabad sector 31 pincode 121003 please help me I am a middle class family
            Nov 9, 2021
            Complaint marked as Resolved 
            Verified Support
            Oct 08, 2021
            OLX India Customer Care's response
            https://www.consumercomplaints.in/olx-olx-fraud-c3008907
            Verified Support
            Oct 08, 2021
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ajay0212
              from Nashik, Maharashtra
              Oct 6, 2021
              Report
              Copy

              Olx has been so unprofessional with me. i tried to contact them multiple times with their email support at olx in. They didn't even cared about my question all I get is auto-reply which leads to their help olx page which again leads me to the same email.

              This has been happening with me for the last couple of days. I don't like the olx support at all. They don't even care about customers.

              My email is ncdemerz @ gmail
              Verified Support
              Oct 08, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Oct 08, 2021
              Updated by ajay0212
              Well, I can't see your mail here. Send me a mail on that Gmail account or mention the email with spacing.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nadeem860
                Oct 6, 2021
                Resolved
                Report
                Copy
                Resolved

                My mothers olx account has been suspended for no reason. Please look into the matter and have it resolved.
                Incident date - 5/10/21
                +1 photos
                Nov 13, 2021
                Complaint marked as Resolved 
                Verified Support
                Oct 08, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  W
                  Wasim.C
                  Oct 6, 2021
                  Report
                  Copy

                  Olx People are so Unprofessional..

                  My 2 Accounts Banned for no reason,
                  i have posted 1 TV and Fridge for sale,
                  If posting add requires ban then every account should be banned

                  My accounts: [protected], [protected]
                  wasim.[protected]@gmail.com, Wasim.[protected]@gmail.com
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rohit luniya
                    Oct 6, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune

                    I have sold my car to olx auto on 24 sep . I paid extra amount that is required and is 171000

                    Person told me they only pickup car when payment is done, and as hdfc is there partner bank it will be done in few days

                    Then said there is tat of 15 working days which is denied by the hdfc customer care.

                    Now my car is been taken and payment is not reflected my emi is still active this is immense frustrating

                    And there is no accurate information provided
                    +2 photos
                    Nov 9, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 06, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
                    I did but got no support, customer care just tell you will get call from concern team . Today got my next EMI hit to account . This is not how I want my experience to be.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anwaar Haq
                      Oct 6, 2021
                      Report
                      Copy

                      OLX bans accounts for no reason

                      I have been a regular user of OLX over the last couple of years. I was so disappointed to see that OLX bans my account for absolutely no reason. I created another account with my other number and this too was blocked immediately next day.

                      I spent a full week attempting to contact OLX customer care on both their numbers, however there is no one who answers the call on these numbers and neither does anyone call you back when...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      D
                      DbaNaveen9
                      Oct 5, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: [email protected]

                      I'm using olx since years, and recently my account got banned, I have no reason why it got banned. Please sort got and unban my account. Navi.[protected]@gmail.com
                      +1 photos
                      Nov 9, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 06, 2021
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arnav Rajput
                        Oct 5, 2021
                        Report
                        Copy

                        Address: Up
                        Website: Olx india

                        I was using olx from last 5 years and purchased and sold a lot of stuffs from it but I don't know why olx suspended my account without any reason

                        Please solve my issue and unban my account [protected] Email mohitrajput[protected]@gmail.com
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          Yuvarahul
                          from Allahabad, Uttar Pradesh
                          Oct 4, 2021
                          Report
                          Copy

                          On 1st june 2021 I brought a phone by olx after 15 days police came to my doorstep It was stolen phone now police treating me as i were thief, now i need my chat history to prove that i am inocent but they are not cooperating.

                          Vipin Pandey
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arnav Rajput
                            Oct 4, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Hapur

                            Dear customer care
                            I have a account issue after long time my account is banned but I don’t know why my acc banned please unbanned my account thanks
                            Nov 5, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 05, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vaibhavkedia
                              Oct 3, 2021
                              Report
                              Copy

                              My account was suspended for no reason. I don't even have any active ads posted, I was just browsing to buy on OLX. I want my account to be unblocked.
                              Account phone number: [protected]
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Barun Kumar Rout
                                from Brahmapur, Odisha
                                Oct 2, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I saw a ad on olx of iphone x selling at 10000 by an army officer.
                                I tried to contact him and he asked to chat over whatsapp.
                                We had a conversation and finalized the deal at 6000 .
                                He told to give him 2000 in advance so we did and the rest when the phone gets delivered.
                                Next day, he told to give rest 4000 and 500 extra for army courier service and told that delivery boy has picked up the package.
                                So I gave him 4500 through yono sbi to his account no [protected] so that delivery boy can deliver it.
                                But after half an hour he told to give 7150 as army security fees so i gave that too, but he told to give again as transaction Id didn't matched .
                                Then I realized that he was a fraud and gave complain against him to cyber crime department of police .
                                +1 photos
                                Nov 5, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 04, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shyla12
                                  Oct 2, 2021
                                  Report
                                  Copy

                                  Address: THIRUVANANTHAPURAM
                                  Website: www.olx.in

                                  I had logged into my account after a long time. and after 2 or 3hours olx banned my account.. when i contacted them they said i violated their account policies by using multiple accounts, ., but i havent done that .. i have just one account.. .. the only thing that i did was to make an enquiry about an ad.. OLX is simply banning my account and telling i violated their provisions... kindly reactivate my account..
                                  Dear OLX User,
                                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                  For immediate resolution please write to [protected]@olx.in and we will be happy to assist you.
                                  Thanks,
                                  Team OLX
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bharana
                                    from Bengaluru, Karnataka
                                    Oct 2, 2021
                                    Report
                                    Copy

                                    My account is shown as invalid for no reason

                                    I cannot login into my olx account. when i attempt to login, it is showing that my account is invalid for no reason. I wanted to login so I could sell some products online on olx....
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy
                                    R
                                    raghuvnatu
                                    from Pune, Maharashtra
                                    Oct 2, 2021
                                    Report
                                    Copy

                                    I am unable to see chats on your Mobile App as well as on my Laptop. Have tried everything as recommended by you. Why can you not ensure that chats are seen regardless of what your clients do? Am sure this is not complicated?
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit