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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
Resolved
2856
Unresolved
1858
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OLX India reviews & complaints page 61

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V
Vasanth Skriver
from Pondicherry, Puducherry
Oct 11, 2021
Resolved
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Resolved

Address: Pondicherry, Puducherry

My account has been suspended from olx for no reason. I am in a urgent to sell a thing so i tried various mobile number.As I tried to many times it shows, Account has been banned from olx for my every phone number.
Nov 12, 2021
Complaint marked as Resolved 
Verified Support
Oct 11, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    P
    Prince Dan
    Oct 10, 2021
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    Address: [email protected]

    My account (husain.[protected]@gmail.com) has been suspended for no reason. I was only buying some items, I did not even place any ads, so why my account was suspended?

    This is completely unacceptable. Please reactivate my account.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      S
      Sarath Jayan
      Oct 10, 2021
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      Dear Sir,

      My account got banned. Please lift the ban in my account.
      Mail id - [protected]@gmail.com

      Thank you

      Sarath
      [protected]
      Sir my add is no post on my olx account please solve problem
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        K
        Kreet Kaur
        Oct 10, 2021
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        I logged into my account using my phone number and after posting 3 ads i was logged out and after logging in again it says account banned

        Can you help me explain the reason for this ?

        Reach out on my personal email id: [protected]@gmail.com
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          T
          Tanveer Baig
          from Vadodara, Gujarat
          Oct 10, 2021
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          Tow of my accounts were banned without any reason.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            Strell Racing
            Oct 10, 2021
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            My olx account banned ...I can't login the account same time I can't create a new account from the same phone I'm using
            My number is [protected]
            My email is [protected]@gmail.com
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Strell Racing's [Complaint's author] reply, Oct 18, 2021
            [email protected]
            Mobile number 9972613374
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              Z
              ZOHEB sayyed
              Oct 9, 2021
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              Address: Tabbot street husseny bakery back side of mg road pune camp 1
              Website: Change category

              Change plz my category I want furniture category
              Oct 09, 2021
              Updated by ZOHEB sayyed
              Change category

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                Z
                ZOHEB sayyed
                Oct 9, 2021
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                Address: Tabbot street husseny bakery back side of mg road pune camp 1
                Website: Wwwolx.com

                Category change
                Oct 09, 2021
                Updated by ZOHEB sayyed
                Category change

                Oct 09, 2021
                Updated by ZOHEB sayyed
                I want all furniture category
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                  A
                  anoushka0901
                  from Delhi, Delhi
                  Oct 9, 2021
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                  My account has been suspended on Olx, for no reason whatsoever. I was on the other hand scammed by the buyer of my product. I had promised the sale but later suspended the sale of my books to the buyer. I am sure that my ads breach no policy of Olx.

                  Hence I request Olx to reactivate my account since I did nothing wrong.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    Y
                    Yuvi0474
                    Oct 8, 2021
                    Resolved
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                    Resolved

                    I search a mobile phone second hand in olx then I will mobile phone samsung a32 his price 7500 then I am telling him to price negotiation than he will agree in 5000 then he will send a no. On olx and telling me to come to WhatsApp and chat me than he was say he is an Indian army than he telling me to I am in duty in rajasthan so i will give you my mobile by courier through than he telling me to give my detail and i am give him my post details then show me the courier details and he was telling me to give me a shipping charge 350 than pending payment give after the mobile phone is arrived by the courier man then the courier man calling me 5 PM and telling me to my address and my name and say me to sir your courier packages are ready but sir you can give me 2001 for my company stamp than you will give me pending money when you receive mobile tha I am send him 2001 rupees
                    After some time he was saying me to give also 2700 because the company will full charge of courier than he will give you your parcel then I understand he was fraud please help me my name is yuvraj Kumar my no.[protected] I am from faridabad sector 31 pincode 121003 please help me I am a middle class family
                    Nov 9, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 08, 2021
                    OLX India Customer Care's response
                    https://www.consumercomplaints.in/olx-olx-fraud-c3008907
                    Verified Support
                    Oct 08, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
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                      A
                      ajay0212
                      from Nashik, Maharashtra
                      Oct 6, 2021
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                      Olx has been so unprofessional with me. i tried to contact them multiple times with their email support at olx in. They didn't even cared about my question all I get is auto-reply which leads to their help olx page which again leads me to the same email.

                      This has been happening with me for the last couple of days. I don't like the olx support at all. They don't even care about customers.

                      My email is ncdemerz @ gmail
                      Verified Support
                      Oct 08, 2021
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Oct 08, 2021
                      Updated by ajay0212
                      Well, I can't see your mail here. Send me a mail on that Gmail account or mention the email with spacing.
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                        N
                        nadeem860
                        Oct 6, 2021
                        Resolved
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                        Resolved

                        My mothers olx account has been suspended for no reason. Please look into the matter and have it resolved.
                        Incident date - 5/10/21
                        Nov 13, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 08, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          W
                          Wasim.C
                          Oct 6, 2021
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                          Olx People are so Unprofessional..

                          My 2 Accounts Banned for no reason,
                          i have posted 1 TV and Fridge for sale,
                          If posting add requires ban then every account should be banned

                          My accounts: [protected], [protected]
                          wasim.[protected]@gmail.com, Wasim.[protected]@gmail.com
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            R
                            rohit luniya
                            Oct 6, 2021
                            Resolved
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                            Resolved

                            Address: Pune

                            I have sold my car to olx auto on 24 sep . I paid extra amount that is required and is 171000

                            Person told me they only pickup car when payment is done, and as hdfc is there partner bank it will be done in few days

                            Then said there is tat of 15 working days which is denied by the hdfc customer care.

                            Now my car is been taken and payment is not reflected my emi is still active this is immense frustrating

                            And there is no accurate information provided
                            Nov 9, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 06, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                            Email address: [protected]@olx.com
                            Phone Number:[protected]:00am - 07:00pm).

                            Warm Regards,
                            Team OLX
                            I did but got no support, customer care just tell you will get call from concern team . Today got my next EMI hit to account . This is not how I want my experience to be.
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                              A
                              Anwaar Haq
                              Oct 6, 2021
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                              OLX bans accounts for no reason

                              I have been a regular user of OLX over the last couple of years. I was so disappointed to see that OLX bans my account for absolutely no reason. I created another account with my other number and this too was blocked immediately next day.

                              I spent a full week attempting to contact OLX customer care on both their numbers, however there is no one who answers the call on these numbers and neither does anyone call you back when...
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                              D
                              DbaNaveen9
                              Oct 5, 2021
                              Resolved
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                              Resolved

                              Address: [email protected]

                              I'm using olx since years, and recently my account got banned, I have no reason why it got banned. Please sort got and unban my account. Navi.[protected]@gmail.com
                              Nov 9, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 06, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                Arnav Rajput
                                Oct 5, 2021
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                                Address: Up
                                Website: Olx india

                                I was using olx from last 5 years and purchased and sold a lot of stuffs from it but I don't know why olx suspended my account without any reason

                                Please solve my issue and unban my account [protected] Email mohitrajput[protected]@gmail.com
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                                  Y
                                  Yuvarahul
                                  from Allahabad, Uttar Pradesh
                                  Oct 4, 2021
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                                  On 1st june 2021 I brought a phone by olx after 15 days police came to my doorstep It was stolen phone now police treating me as i were thief, now i need my chat history to prove that i am inocent but they are not cooperating.

                                  Vipin Pandey
                                  Dear OLX User,

                                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                  Thanks,
                                  Team OLX
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                                    A
                                    Arnav Rajput
                                    Oct 4, 2021
                                    Resolved
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                                    Resolved

                                    Address: Hapur

                                    Dear customer care
                                    I have a account issue after long time my account is banned but I don’t know why my acc banned please unbanned my account thanks
                                    Nov 5, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 05, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      V
                                      vaibhavkedia
                                      Oct 3, 2021
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                                      My account was suspended for no reason. I don't even have any active ads posted, I was just browsing to buy on OLX. I want my account to be unblocked.
                                      Account phone number: [protected]
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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