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OLX India Complaints & Reviews

www.olx.in

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Updated: Jun 15, 2025

Complaints 4702

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2582

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2120

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 62

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Website: www.olx.in

Hello Sir,
I am KIshore and posted adv for selling my cycle .
After 2-3days of posting my adv another user claimed that cycle is his one and looks like made complaint basing on his wrong assumption and OLX has blocked my account.

Later that user came with police and verified the bill of my cycle, spoke with shop owner from where i purchased it and aggreed that he made wrong assumption. But my account is still under block.

Can you please verify facts and unblock my account.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 1, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I had olx account registered with olx via [protected]@gmail.com
But they banned the account for no reason
They didn't bother to clarify or verify their actions.
Customer service is the poorest.
I posted to their social media platforms and sent an email to their support but got a presaced reply from bot.
I think olx should close their business and stop misleading fhe people.
Let the other companies provide valuable services.
Totally nonsense behaviour.
People will only scold you for such a poor service.
They are just irritating their customers in the name of free classified business.
Clarify the reason for account suspension or close your fake business.
Stupid people just irritating their clients.
There are many other options available like quickr

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I had sold my car MH12 PT 2734 to OLX in Feb 2021. This car was taken on road and somebody broke the signal without legal transfer of car ownership to the new owner. I received challan SMS from Pune RTO to pay the fine and then I got to know about it. OLX has not yet paid the challan and I have received a summon via online lok adalat to pay the fine. OLX agent kumar.[protected]@olx.com, Anurag.[protected]@olx.com, amol.[protected]@olx.com are not even decent enough to own their mess. They are neither responding to my emails nor paying the challan. I hold legal rights to sue OLX for the fraud while buying/selling the cars. Not sure what other crimes these guys might have committed with my car.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 1, 2021

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com

Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

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Address: CG-95 SECTOR-II BIDHANNAGAR SALT, LAKE NORTH 24 PARGANAS NEAR MISRA, ISLAND HDFC BANK

Website: www.olx.in

My account is suspended for no reason, just i put some items on olx for selling. After some time they blocked my account for absolutely no fault of mine. my mail id is gautam.[protected]@gmail.com, phone number is [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Sep 30, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx.in

Olx banned my account for no reason i m continuously trying to contact them but they are not responding

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OLX India Customer Care

from Gurgaon, Haryana

Sep 30, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: www.olx.in

My account was blocked about a month ago when I was just scrooling and looking for some goods to buy, and all of a sudden i got logged out and when i tried to Login, it said Account is been BLOCKED.
I wrote mails, tried to contact the customer care, but they say a message is been send to you, please follow that for further assistance, But no assistance is been provided (It just says your account is blocked, look out all the reasons why an account is blocked).

Nov 5, 2021

Complaint marked as Resolved

Verified Support

Sep 30, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: PSL cargo Gandhidham kuchh Gujrat pin 370201

Sonu Kumar OLX bike Sandip [protected], [protected], [protected], [protected]Ahmedabad Indian army camp sa bol rahe hu here splendor plas 32000 dan
Bola 3000 booking karne ka booking printout nikal kar Diya WhatsApp bhejo FIR 5 ghante bad 10000 do main bola nahin dunga bola ki case kar dunga jindagi kharab kar dunga FIR ma dar kar Diya10000 fir 6999 our2999 ushk bad bol raha hai our21500 do return Ho jaaye bike dene ke bad mere pass 10, 000 tha To Diya 11500 dana hoga tab bike milega sir ji help 👏👏👏👏

+14 photos

Oct 30, 2021

Complaint marked as Resolved

Sep 28, 2021

Updated by Rathor Sonu Singh Sonu Kumar OLX bike Sandip [protected], [protected], [protected], [protected]Ahmedabad Indian army camp sa bol rahe hu here splendor plas 32000 dan
Bola 3000 booking karne ka booking printout nikal kar Diya WhatsApp bhejo FIR 5 ghante bad 10000 do main bola nahin dunga bola ki case kar dunga jindagi kharab kar dunga FIR ma dar kar Diya10000 fir 6999 our2999 ushk bad bol raha hai our21500 do return Ho jaaye bike dene ke bad mere pass 10, 000 tha To Diya 11500 dana hoga tab bike milega sir ji help 👏👏👏👏

Verified Support

Sep 29, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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I am a very old user and this thing really disappointed me.My OLX account has been suspended due to no reason, I request you to please see to it as soon as possible.

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OLX India Customer Care

from Gurgaon, Haryana

Sep 29, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx banned my account without any reason
last i was posted a ad of suit after it olx has banned my account
please unbann please 🥺

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Olx banned my account without any reason... I'm not able to access anything

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OLX India Customer Care

from Gurgaon, Haryana

Sep 28, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx have banned my account without any reasoning when I tried to contact them they don't have any proper customer care services, no proper email id or number is given from them to resolve the issue.
Here also they gave an inactive/wrong email id

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OLX India Customer Care

from Gurgaon, Haryana

Sep 27, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My account has been banned without any proper reason. I have jist posted an ad. I havr never met anyone nor i have taken any money or anything illegal. Then i dont know the reaosn for banning my account.

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OLX India Customer Care

from Gurgaon, Haryana

Sep 25, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Pollachi

Website: Olx.in

Hi olx I posted an ad and it got more enquiry I’m just replacing for al the messages suddenly my chat page is got disabled and logged off with your account is banned this is second account of mine…I need to know reason why my account is banned I’m doing evrythin under current policy more trespassers are there to complain about seller without proper enquiry how seller with ad and seller with subscribers gets blocked

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Address: India

Its been 6 months almost. You guys has banned my account. I use 2 phone number in my dual sim card smart phone. You olx people might have not seen such phones in their life. If I have shared my alternate number on chat, whats the big deal?
I am the owner of my both phone numbers. You have banned my both of the phone numbers. My email is [protected]@gmail.com
Tried to contact your customer service and found you have uneducated people hired. They sounds like they are the same army men who calls and do the fraud with olx users.

This is my application to unban my accounts or else email me what kind of policy I have broke.

Sep 27, 2021

Complaint marked as Resolved

Nobody fixed

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com

+1 photos

Oct 25, 2021

Complaint marked as Resolved

Verified Support

Sep 24, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was being harassed by male customers and OLX banned MY account?? This is ridiculous ! Give me back my account linked to number [protected]!!!

Oct 27, 2021

Complaint marked as Resolved

Verified Support

Sep 23, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Delhi

Website: OLX.COM

OLX Letter Fraud

Dear OLX Manager,

I have been Cheated today, by Deepak Sharma & Gang on OLX Furniture, Delhi

I have put up 3 Ads to sell my furniture as I am moving house.
This Deepak Sharma offered to Buy my Bed + Mattress at Rs 4200/-.
I asked him to pay me in cash, because I did not have PayTM.

In the evening, 30 min before they were to arrive, he calls me that...

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Address: Delhi

Dear OLX Manager,

I have been Cheated today, by Deepak Sharma & Gang on OLX Furniture, Delhi

I have put up 3 Ads to sell my furniture as I am moving house.
This Deepak Sharma offered to Buy my Bed + Mattress at Rs 4200/-.
I asked him to pay me in cash, because I did not have PayTM.

In the evening, 30 min before they were to arrive, he calls me that cash could not be arranged...would I accept PayTM.

So, I downloaded that PayTM App, which is new technology for me.

This Deepak fellow misguided me and instead of TAKING 4200 from him, I ended up GIVING Rs 4200/- to his PayTM account.

He tried to make me transfer more to him, but I realised that something was very wrong.
I checked my Acc Balance and found it Rs 4200 short.

I don't know what you can do about my mistake, but kindly BAN such cheaters from your site.

Also, I'm planning to register an FIR against the person who owns this phone number and report it to journalists (I'm aslo a writer):
+[protected]

Thank you,
Pranav Dewan
[protected]

Oct 29, 2021

Complaint marked as Resolved

Verified Support

Sep 23, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

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From yesterday Tuesday 21 September 2021 I'm trying to login my olx account But olx suspended your account message is the replay from the site ...i tried all known ways to open it but it can't...i didn't know what is the fault from my side .immediately without a mail or message they suspended it. The ads I posted in the site a lot useful for me .because of responses I already planned to pay olx and add more ads ..but this immediate ban is not fair ...its cruelty...because I'm one of the old customer..from 2014 I'm using the service I'm a loyal customer. But this hurts
My mobile number is [protected]
My gmail I'd [protected]@gmail.com

+1 photos

Verified Support

Sep 23, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Sep 24, 2021

Updated by Strell Racing I already send my details to [protected]@olx.in but no replay...A bot is replaying me...same time a fraud from bihar called me and he said he is from olx customer care ...He asked account details ...the he asked To install some apps from play store...due to his poor talking style I immediately disconnected the call

From a week I can't login my account
Hey guys please help me

Oct 05, 2021

Updated by Strell Racing Hello [protected]@olx.in any guys there ?

Oct 05, 2021

Updated by Strell Racing Poor customer service it's a shame

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Olx banned my account without reason . My phone number [protected]. [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Sep 22, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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