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OLX India Complaints & Reviews

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3.3
Updated: Oct 7, 2025
Complaints 4713
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OLX India reviews & complaints page 62

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S
shyla12
Oct 2, 2021
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Address: THIRUVANANTHAPURAM
Website: www.olx.in

I had logged into my account after a long time. and after 2 or 3hours olx banned my account.. when i contacted them they said i violated their account policies by using multiple accounts, ., but i havent done that .. i have just one account.. .. the only thing that i did was to make an enquiry about an ad.. OLX is simply banning my account and telling i violated their provisions... kindly reactivate my account..
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Dear OLX User,
Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For immediate resolution please write to [protected]@olx.in and we will be happy to assist you.
Thanks,
Team OLX
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    B
    Bharana
    from Bengaluru, Karnataka
    Oct 2, 2021
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    My account is shown as invalid for no reason

    I cannot login into my olx account. when i attempt to login, it is showing that my account is invalid for no reason. I wanted to login so I could sell some products online on olx....
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    raghuvnatu
    from Pune, Maharashtra
    Oct 2, 2021
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    I am unable to see chats on your Mobile App as well as on my Laptop. Have tried everything as recommended by you. Why can you not ensure that chats are seen regardless of what your clients do? Am sure this is not complicated?
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      S
      Sonam1810
      Oct 1, 2021
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      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted house sale advertisement even i paid for this add but they banned my account
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        A
        Abhi dave
        Oct 1, 2021
        Resolved
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        Resolved

        Olx has banned my account for no reason at all after sending multiple emails to olx to unban my account still they have not acted upon it
        My number for which the account has been banned is [protected] and the email id is [protected]@hotmail.com please take action as soon as possible as i have beared financial losses due to this
        Nov 5, 2021
        Complaint marked as Resolved 
        Verified Support
        Oct 02, 2021
        OLX India Customer Care's response         Dear OLX User,
        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
        For immediate resolution please write to [protected]@olx.in and we will be happy to assist you.
        Thanks,
        Team OLX
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          K
          kishutvn
          from Bengaluru, Karnataka
          Oct 1, 2021
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          Website: www.olx.in

          Hello Sir,
          I am KIshore and posted adv for selling my cycle .
          After 2-3days of posting my adv another user claimed that cycle is his one and looks like made complaint basing on his wrong assumption and OLX has blocked my account.

          Later that user came with police and verified the bill of my cycle, spoke with shop owner from where i purchased it and aggreed that he made wrong assumption. But my account is still under block.

          Can you please verify facts and unblock my account.
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            Aman248
            from Ludhiana, Punjab
            Sep 30, 2021
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            I had olx account registered with olx via [protected]@gmail.com
            But they banned the account for no reason
            They didn't bother to clarify or verify their actions.
            Customer service is the poorest.
            I posted to their social media platforms and sent an email to their support but got a presaced reply from bot.
            I think olx should close their business and stop misleading fhe people.
            Let the other companies provide valuable services.
            Totally nonsense behaviour.
            People will only scold you for such a poor service.
            They are just irritating their customers in the name of free classified business.
            Clarify the reason for account suspension or close your fake business.
            Stupid people just irritating their clients.
            There are many other options available like quickr
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              S
              Shalinibansal
              from Pune, Maharashtra
              Sep 30, 2021
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              I had sold my car MH12 PT 2734 to OLX in Feb 2021. This car was taken on road and somebody broke the signal without legal transfer of car ownership to the new owner. I received challan SMS from Pune RTO to pay the fine and then I got to know about it. OLX has not yet paid the challan and I have received a summon via online lok adalat to pay the fine. OLX agent kumar.[protected]@olx.com, Anurag.[protected]@olx.com, amol.[protected]@olx.com are not even decent enough to own their mess. They are neither responding to my emails nor paying the challan. I hold legal rights to sue OLX for the fraud while buying/selling the cars. Not sure what other crimes these guys might have committed with my car.
              View replies
              Dear OLX User,

              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

              Email address: [protected]@olx.com

              Phone Number:[protected]:00am - 07:00pm).

              Warm Regards,
              Team OLX
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                G
                gautam.krishna21
                from KOLKATA, West Bengal
                Sep 29, 2021
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                Address: CG-95 SECTOR-II BIDHANNAGAR SALT, LAKE NORTH 24 PARGANAS NEAR MISRA, ISLAND HDFC BANK
                Website: www.olx.in

                My account is suspended for no reason, just i put some items on olx for selling. After some time they blocked my account for absolutely no fault of mine. my mail id is gautam.[protected]@gmail.com, phone number is [protected]
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  R
                  Rehan kidwai
                  Sep 29, 2021
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                  Website: Olx.in

                  Olx banned my account for no reason i m continuously trying to contact them but they are not responding
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                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    R
                    Rajdeo1831
                    from Gorakhpur, Uttar Pradesh
                    Sep 29, 2021
                    Resolved
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                    Resolved

                    Website: www.olx.in

                    My account was blocked about a month ago when I was just scrooling and looking for some goods to buy, and all of a sudden i got logged out and when i tried to Login, it said Account is been BLOCKED.
                    I wrote mails, tried to contact the customer care, but they say a message is been send to you, please follow that for further assistance, But no assistance is been provided (It just says your account is blocked, look out all the reasons why an account is blocked).
                    Nov 5, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 30, 2021
                    OLX India Customer Care's response                     Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      Rathor Sonu Singh
                      Sep 28, 2021
                      Resolved
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                      Resolved

                      Address: PSL cargo Gandhidham kuchh Gujrat pin 370201

                      Sonu Kumar OLX bike Sandip [protected], [protected], [protected], [protected]Ahmedabad Indian army camp sa bol rahe hu here splendor plas 32000 dan
                      Bola 3000 booking karne ka booking printout nikal kar Diya WhatsApp bhejo FIR 5 ghante bad 10000 do main bola nahin dunga bola ki case kar dunga jindagi kharab kar dunga FIR ma dar kar Diya10000 fir 6999 our2999 ushk bad bol raha hai our21500 do return Ho jaaye bike dene ke bad mere pass 10, 000 tha To Diya 11500 dana hoga tab bike milega sir ji help 👏👏👏👏
                      Oct 30, 2021
                      Complaint marked as Resolved 
                      Sep 28, 2021
                      Updated by Rathor Sonu Singh                       Sonu Kumar OLX bike Sandip [protected], [protected], [protected], [protected]Ahmedabad Indian army camp sa bol rahe hu here splendor plas 32000 dan
                      Bola 3000 booking karne ka booking printout nikal kar Diya WhatsApp bhejo FIR 5 ghante bad 10000 do main bola nahin dunga bola ki case kar dunga jindagi kharab kar dunga FIR ma dar kar Diya10000 fir 6999 our2999 ushk bad bol raha hai our21500 do return Ho jaaye bike dene ke bad mere pass 10, 000 tha To Diya 11500 dana hoga tab bike milega sir ji help 👏👏👏👏

                      Verified Support
                      Sep 29, 2021
                      OLX India Customer Care's response                       Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        S
                        shirin lokhandwala
                        from NASHIK, Maharashtra
                        Sep 28, 2021
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                        I am a very old user and this thing really disappointed me.My OLX account has been suspended due to no reason, I request you to please see to it as soon as possible.
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Sunil588
                          from Bhaderwah, Jammu and Kashmir
                          Sep 28, 2021
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                          Olx banned my account without any reason
                          last i was posted a ad of suit after it olx has banned my account
                          please unbann please 🥺
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                            O
                            Olx user. Mm
                            Sep 27, 2021
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                            Olx banned my account without any reason... I'm not able to access anything
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                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              12 35
                              Sep 26, 2021
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                              Olx have banned my account without any reasoning when I tried to contact them they don't have any proper customer care services, no proper email id or number is given from them to resolve the issue.
                              Here also they gave an inactive/wrong email id
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                D
                                Divyacool
                                from New delhi, Delhi
                                Sep 24, 2021
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                                My account has been banned without any proper reason. I have jist posted an ad. I havr never met anyone nor i have taken any money or anything illegal. Then i dont know the reaosn for banning my account.
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  P
                                  Parvathan
                                  from Coimbatore, Tamil Nadu
                                  Sep 24, 2021
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                                  Address: Pollachi
                                  Website: Olx.in

                                  Hi olx I posted an ad and it got more enquiry I’m just replacing for al the messages suddenly my chat page is got disabled and logged off with your account is banned this is second account of mine…I need to know reason why my account is banned I’m doing evrythin under current policy more trespassers are there to complain about seller without proper enquiry how seller with ad and seller with subscribers gets blocked
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                                    K
                                    kunal gogia
                                    Sep 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: India

                                    Its been 6 months almost. You guys has banned my account. I use 2 phone number in my dual sim card smart phone. You olx people might have not seen such phones in their life. If I have shared my alternate number on chat, whats the big deal?
                                    I am the owner of my both phone numbers. You have banned my both of the phone numbers. My email is [protected]@gmail.com
                                    Tried to contact your customer service and found you have uneducated people hired. They sounds like they are the same army men who calls and do the fraud with olx users.

                                    This is my application to unban my accounts or else email me what kind of policy I have broke.
                                    Sep 27, 2021
                                    Complaint marked as Resolved 
                                    Nobody fixed
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                                      N
                                      Naanu Singh
                                      Sep 23, 2021
                                      Resolved
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                                      Resolved

                                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                                      Oct 25, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 24, 2021
                                      OLX India Customer Care's response                                       Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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