OLX India Complaints & Reviews

I sold my car in Aug-2022 and an olx-auto field team member informed me that Olx autos will hold Rs.10000 and I will get it as soon as the vehicle is transferred to next owner's name or max within 180 days as per the SLA/agreement.
This is June 2023, almost going to be a year soon, and I haven't received my hold-back money yet. Even after raising several requests and complaints through olx autos support, I have been getting the same response "Apologies for the delay, but we'll take care...blablabla...
Every time some new customer support representative picks up the call and gives a false promise that amount will get released in 72 hrs. Sometimes, they even say that our channel partner is on vacation for 15 days to attend wedding... I have sent several reminders in a mail chain requesting to release the hold-back money, but they are hardly worried about customers.
As a middle class person, even Rs. 10000 matters a lot for me.
Because of this non-payment of hold back amount, I am mentally tired and feel as helpless now.
Please help me out; I will be more than grateful.

I was using OLX account through my mobile number [protected] and with my email id Mohammed Basheer. [protected]@gmail.com. I haven't done anything that is against the company's policy. But still my account is suspended for no reason. Kindly unlock my account.

I AM RENI.P.CHERIAN
[protected]

my ad was expired and to repost it i made a payment of Rs499 now and after that i couldn't post the ad in that category

Olx people are so unprofessional they have banned my account for no reason.my account id is [protected]@gmail.com

Hi
I'm a real estate agent, my account got suspended when I was editing my ADs. Kindly unban my account so I could follow my customers in olx .

This is to inform you that my account has been suspended from olx for no reason and no intimation. Kindly look into it as the same is required to be activated. Thank you

Mobile Number Associated with the Account +[protected].

This is to inform you that my account has been suspended from olx for no reason and no intimation. Kindly look into it as the same is required to be activated. Thank you

I had raised a request to sell my car a few months back, olx gave me a decent price first but then later had to decline the deal because they weren’t offering the old price which is fine . But ever since then I get calls from olx autos everyday literally everyday at least 5 times asking if I want to sell my car. I have made it clear I sold my car long time back still they call me and it has become a nuisance. They call during office hours after office hours and even on sundays. I want to remove my contact number from their call list immediately.

Car no: MH 43 AF 5722 (Maruti Ritz), Name: Rajeev Kumar Cell no: [protected], Payment of car sold to OLX is still not made. Please look into the matter urgently.

Hi team,
My account on olx is getting suspended for no apparent reason. I believe the intent behind using this app is to sale/purchase used or new products and services.
It's so disheartening to see all the engagements with buyers and sellers got lost. Not sure if there's a bot taking decisions to ban people based on keywords but i haven't breached any policy or community guidelines. If inquiring about a product results in banning then what's the point.
Account email which got suspended - [protected]@gmail.com

Kindly resolve this.
Thanks

M using olx since 2015. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the # is going on olx.
Even cant able to call customer care too.
My1st olx linked no.- [protected]
My 2nd olx linked no.- [protected]

My both accounts showing suspended since morning.
Why?
Please remove this suspend, otherwise i cant able to sell my product.

I entered my mobile number yesterday (30/05/23) at around 11 pm to check a listing for a used car. Today (31/05/23), since 09:56 AM till 01:29 PM I have received 9 calls from 9 different numbers all belonging to OLX. Even after telling them I don't want to be called and disturbed.

This is the call log.
[protected] - 09:56 AM
[protected] - 10:17 AM
[protected] - 10:49 AM
[protected] - 11:19 AM
[protected] - 11:50 AM
[protected] - 12:21 PM
[protected] - 12:52 PM
[protected] - 12:58 PM
[protected] - 12:58 PM

This is just harassment. Please take a look.
I have already blocked these 9 numbers, but they keep calling from a different numbers.

Hi olx,

my account has been banned on 30 May 23 for no apparent reason.
upon contacting, I am told that it is banned for sharing another phone number in chat.

Its not correct. Being a matured and responsible individual, I am using Olx for more than 7 years and I understand a fair way of transacting through such portals.

Suggest you go through the chat logs and Request to kindly reactivate my account. my ph no is [protected]

Hello,

After a long time I tried opening my olx account as soon as I posted my ad.. it show suspended. Banned for no reason.

This is how olx work or what.
Many forgery comes now a days where people ask for scan money by sending QR code i have even reported those to olx, such people need real suspension. Whereas we face these issue.

I own this account so long having good reputation but still it's banned..
Pls unbannedy account.

My regular was suspended without any reason.. I tried making multiple more accounts, and after the completion of the process account and then in a while it was suspended Without any reason... Subsequently all the new accounts were suspended similarly. Kindly rectify my issue.
Umar.shaikh.[protected]@gmail.com
[protected]@gmail.com
[protected]
[protected]

Hi Team,

I have tried every possible way to connect with Olx india, have written many mails but not received any reply.

I have sold my car Kia Selto in April 2022 and even till today 28th May 2023 it has not been transferred to the new owner.

Why Olx is so careless and who will be responsible if any mishappening done with the car . I am in Germany and can't take follow up every day or come to Olx office.

Car number:
GJ18 BM 2179
Owner: Gaurav Sharma
Mail: gaurav.[protected]@gmail.com

I got calls from fraud buyers thrice on May 26th Friday. Instead of them paying me they were using a way in Paytm where money was going to them from my account linked to Paytm.

My account has been suspended by the olx.in please remove this ban atleast they should have given me a warning before banning my account but they didnot have given the warning please i am requesting olx.in to remove my account ban as soon as possible my email is [protected]@proton.me

I have created an olx account and posted an ad today. now it says the account is suspended while logging in. reactivate my account asap

I am using olx since many years. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the is going on olx.
Even cant able to call customer care too.
My both accounts showing suspended from last week.

Why?
Please remove this suspend...