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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
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OLX India reviews & complaints page 9

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A
Anupppppppppppp
May 23, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Address: Mumbai

Why is all my family / friend numbers getting suspended without even posting any ad, did you block my IP ? I am a user since 2016 and all my ads are genuine and I dont even post that many ads hardly 5-6 in these many years. On what basis are you suspending my account ? is there any technical issue from your end ? pls send me a mail and I will share you all contact no which are blocked, unblock them, this is really frustrating.
Feb 9, 2026
Complaint marked as Resolved 
Verified Support
May 24, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    S
    spawale30
    from Hyderabad, Telangana
    May 23, 2023
    May 24, 2023
    This thread was updated on May 24, 2023
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    I was using OLX account through my mobile number and with my email id. I haven't done any sales or purchase recently and I haven't done anything that is against the company's policy. But still my account is suspended for no reason. Kindly unlock my account.
    Feb 9, 2026
    Complaint marked as Resolved 
    Verified Support
    May 24, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      S
      Shivam Ratnawat
      May 23, 2023
      May 24, 2023
      This thread was updated on May 24, 2023
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      I was browsing product on my devices and certainly received pop-up that my olx account has been banned.
      If that's the case with everyone browsing products than why don't you fix this.
      My account Email: [protected]@gmail.com
      Feb 9, 2026
      Complaint marked as Resolved 
      Verified Support
      May 24, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        V
        vijendra shrivastav
        from Mul, Maharashtra
        May 23, 2023
        May 24, 2023
        This thread was updated on May 24, 2023
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        Hello,

        After a long time I tried opening my olx account as soon as I posted my ad.. it show suspended. Banned for no reason.

        This is how olx work or what.
        Many forgery comes now a days where people ask for scan money by sending QR code i have even reported those to olx, such people need real suspension. Whereas we face these issue.

        I own this account so long having good reputation but still it's banned..
        Pls unbannedy account.
        Ac I'd. [protected]
        Feb 9, 2026
        Complaint marked as Resolved 
        Verified Support
        May 24, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          G
          May 23, 2023
          May 24, 2023
          This thread was updated on May 24, 2023
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          My 3 account has been suspended with out for no reason and i created new account but that account also suspended i don't know what happened today total 3 account has suspended please help me out
          Feb 9, 2026
          Complaint marked as Resolved 
          Verified Support
          May 24, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            V
            Venugopal CK
            May 22, 2023
            May 23, 2023
            This thread was updated on May 23, 2023
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            Address: 375, Sri Nilayam, KUDLU MAIN road, KUDLU, Bangalore 560068

            My family account 3 nos suspended.
            Reason not known.
            I kept one paid add from my number.
            I stay in pin 560068 and my property for rent in Pin 560100.
            Add enquiries started, by that time my account is suspended.
            C.K.Venugopal [protected]
            V.Rajarajeshwari [protected]
            Aswath laxman Venugopal [protected]
            All three accounts suspended.
            We are very long time users of olx and genuine sales and service provider.
            Please check my past records and request you to kindly activate my accounts.
            Feb 9, 2026
            Complaint marked as Resolved 
            Verified Support
            May 23, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              M
              Malyala Sai Shreya
              May 21, 2023
              May 21, 2023
              This thread was updated on May 21, 2023
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              Resolved

              I have lost Rs 55000 saying army officer
              Feb 9, 2026
              Complaint marked as Resolved 
              Verified Support
              May 21, 2023
              OLX India Customer Care's response
              Dear OLX user,

              Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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                P
                PavanBS@1991
                May 21, 2023
                May 23, 2023
                This thread was updated on May 23, 2023
                Resolved
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                My account has been suspended for no reason Ph no [protected]
                Feb 9, 2026
                Complaint marked as Resolved 
                Verified Support
                May 23, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  P
                  PavanBS@1991
                  May 21, 2023
                  May 22, 2023
                  This thread was updated on May 22, 2023
                  Resolved
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                  Resolved

                  My account has been suspended for no reason
                  Ph no [protected]
                  Feb 9, 2026
                  Complaint marked as Resolved 
                  Verified Support
                  May 22, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Verified Support
                  May 22, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    N
                    Nasir Ali Shaikh shaikh
                    from Mumbai, Maharashtra
                    May 20, 2023
                    May 21, 2023
                    This thread was updated on May 21, 2023
                    Resolved
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                    Resolved

                    I am a genuine buyer. My account was suspended for no reason by olx. My another account was banned today on 20/5/23. I did not violate any rules or regulations or any kind of misleading information. I did not post any ad neither misleading nor false, nor did I do something wrong. Olx banning my account for no reason is really very incorrect, irritating and discouraging one to use the app. Please try to resolve my issue ASAP. My both accounts are not working, this is very disturbing. I would want to know the reason for my accounts being suspended and banned even after I haven't violated any rules
                    Feb 9, 2026
                    Complaint marked as Resolved 
                    Verified Support
                    May 21, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Verified Support
                    May 21, 2023
                    OLX India Customer Care's response
                    Dear OLX user,

                    We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                      Navvii1029
                      from Amritsar, Punjab
                      May 19, 2023
                      May 20, 2023
                      This thread was updated on May 20, 2023
                      Resolved
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                      My activa was stolen on 17th May2023. And that person posts my activa's pictures to sale on olx on 18th May 2023
                      Feb 9, 2026
                      Complaint marked as Resolved 
                      Verified Support
                      May 20, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                      Thanks,
                      Team OLX
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                        S
                        Shibendu91
                        from Bengaluru, Karnataka
                        May 19, 2023
                        May 20, 2023
                        This thread was updated on May 20, 2023
                        Resolved
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                        Address: Brookfield, Bangalore

                        My OLX account just got suspended for no reason, I just uploaded an add, please help in retrieving it, my partner is very angry at me.
                        Feb 9, 2026
                        Complaint marked as Resolved 
                        Verified Support
                        May 20, 2023
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          R
                          Reji88
                          May 18, 2023
                          May 20, 2023
                          This thread was updated on May 20, 2023
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                          Resolved

                          We request commoners or online users to stop following Olx is top rank Fraud company. If you pay for any ads, within 24 hrs your account will be suspended and paid money went to Indian ocean. So OLX is top rank Fraud application made only for money laundering. Olx itself Cheating their customers. So customers also using the Olx only for Cheating. Better stop using Olx and ban Olx from India. Olx staffs all are very rude and brutal behaviors. Without any notice they ban or deactivate the innocents accounts and take others money. We request the Google company to delete the Olx App Apk file from the Playstore database. Don’t loose money with OLX company and try some other genuine companies apps.
                          Thank you
                          Feb 9, 2026
                          Complaint marked as Resolved 
                          Verified Support
                          May 20, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            Anupppppppppppp
                            May 17, 2023
                            May 19, 2023
                            This thread was updated on May 19, 2023
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                            Resolved

                            Address: Mumbai

                            Why is my Olx account banned suddenly, I tried posting the same ad from my other no and it got suspended too. I am selling my used pc components and that to a face to face deal in Mumbai, I am selling this since quite some time and sold some as well. But yesterday for no reason my account got suspended and my second no. account as well. Pls fix it asap.
                            Feb 9, 2026
                            Complaint marked as Resolved 
                            Verified Support
                            May 19, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              Y
                              yogaaa12
                              May 17, 2023
                              May 17, 2023
                              This thread was updated on May 17, 2023
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                              Resolved

                              Address: madurai

                              Olx banned my accounts for posted normal ad. i had never did anything wrong with my olx id. i just posted a reasonable ad regarding my property rental. unban my account

                              [protected] my account login id
                              Feb 9, 2026
                              Complaint marked as Resolved 
                              Verified Support
                              May 17, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                K
                                Karan9560
                                from Delhi, Delhi
                                May 16, 2023
                                May 17, 2023
                                This thread was updated on May 17, 2023
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                                Resolved

                                Website: Olx.in

                                I am using olx long time ago but suddenly without any reason they suspend my account then i create one more account with my second number then instantly olx suspend my second account same without any reason then my whole family's account is suspend this is a fraud? They don't give any reason any notification and they suspend my all accounts why i don't know they shows ads to sell products on there site if we try to sell then they suspend account... Totally waste of time
                                Feb 9, 2026
                                Complaint marked as Resolved 
                                Verified Support
                                May 17, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  R
                                  Ramki Thanaraj
                                  May 14, 2023
                                  May 16, 2023
                                  This thread was updated on May 16, 2023
                                  Resolved
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                                  Resolved

                                  I post a house for rent ad, I got call from open person He said like working in CISF this month will come and join in airport and ask to me send house video I send video and he said my family like this house, He share me his aadhar card and working id card, after that he said my account team will send the advance amount, Then another person called he ask which option you choose gpay/paytm/internet back, I choose gpay he said for a security reason you confirm my account to your gpay, so open your gpay then he said choose transfer bank then he said type his account number in recipient. Then i ask for a confirmation why I transfer amount to your account. He said this is rule you dnt need to transfer just type a account number in recipient. Then again asked why I have to transfer amount to your bank then suddenly the cut the call. This is his number [protected](Please block this number in olx) after cut the call they suddenly delete all files in whatsapp
                                  Feb 9, 2026
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 16, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                  For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                  Thanks,
                                  Team OLX
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                                    R
                                    Ramki Thanaraj
                                    May 14, 2023
                                    May 16, 2023
                                    This thread was updated on May 16, 2023
                                    Resolved
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                                    Resolved

                                    I post a house for rent ad, I got call from open person He said like working in CISF this month will come and join in airport and ask to me send house video I send video and he said my family like this house, He share me his aadhar card and working id card, after that he said my account team will send the advance amount, Then another person called he ask which option you choose gpay/paytm/internet back, I choose gpay he said for a security reason you confirm my account to your gpay, so open your gpay then he said choose transfer bank then he said type his account number in recipient. Then i ask for a confirmation why I transfer amount to your account. He said this is rule you dnt need to transfer just type a account number in recipient. Then again asked why I have to transfer amount to your bank then suddenly the cut the call. This is his number [protected](Please block this number in olx) after cut the call they suddenly delete all files in whatsapp.
                                    Feb 9, 2026
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 16, 2023
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                    Thanks,
                                    Team OLX
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                                      Roobin Thomas
                                      May 13, 2023
                                      Jun 21, 2023
                                      This thread was updated on Jun 21, 2023
                                      Resolved
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                                      Resolved

                                      The name of the guy is Bhavani Singh. I got his ad through the olx. He gave his number. I found him to be good person. He told me that he is in Indian army. He told he would not cheat and he trust. Inorder get more trust he shared his aadhar card, canteen smart card, and his photo. He promised me to give iPhone 13 pro max 256 Gb for 45k. He told me he would courier the item. Inorder to make believe he sent me the copy the invoice of the courier with Indian Army letter pad. So as an advance he asked me to pay 10k but I told him I would pay only 1k. Once I received product and finish checking the product I would send the rest of the money . This happened on 13/05/23. I have his chat details, his number, his aadhar card, his photo, his canteen smart card and the invoice. I think I was cheated by him.
                                      I can provide any of the details. I have collected everything. Dear Sir, please do help me because we have our trust in our Indian Army. Due to someone we must not loose it. I am not sure whether I get back my money or the product. Someone please help me.
                                      You can contact me for details over the following mail : [protected]@gmail.com
                                      Jun 19, 2023
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 14, 2023
                                      OLX India Customer Care's response
                                      Dear OLX user,

                                      Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
                                      The name of the seller is priyanka. I got the ad through olx. I had purchased iphone 13 pro from her. I messaged her in olx app . There she gave her mobile number and asked me to whatsapp for more pictures of the product and various details. I did the same as said and had enquired the details before buying . But the product I had recieved is discarded with very very poor camera quality and unavailable model number. I was shocked to see. It was 19.5 k to be paid to the olx user. I trusted her and purchased the mobile phone. Even i had asked for the bill and warranty card she told me that it will be on your gmail but it was not . I called her again she told me the site issue . Now i had called up for a refund but she is not picking up the call. It was a humble request that you may look into the matter and help me out by resolving the problem . As it is only the concern of the trust in online shopping. Most of thr population may lack the trust in online shopping apps and the result will be the flop of online marketting
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                                        A
                                        Abhilashjacob
                                        from Ernakulam, Kerala
                                        May 13, 2023
                                        May 14, 2023
                                        This thread was updated on May 14, 2023
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                                        Resolved

                                        My account has been suspended without any reason, i have posted an advertisement to sell my bike on 14/06/2023 morning. I was checking the replay i recieved for that advertisement, suddenly I got logged out from my account while I tried to login, it says my account has been suspended
                                        Feb 9, 2026
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 14, 2023
                                        OLX India Customer Care's response
                                        Dear OLX user,

                                        We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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