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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 9

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V
Venugopal CK
May 22, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Address: 375, Sri Nilayam, KUDLU MAIN road, KUDLU, Bangalore 560068

My family account 3 nos suspended.
Reason not known.
I kept one paid add from my number.
I stay in pin 560068 and my property for rent in Pin 560100.
Add enquiries started, by that time my account is suspended.
C.K.Venugopal [protected]
V.Rajarajeshwari [protected]
Aswath laxman Venugopal [protected]
All three accounts suspended.
We are very long time users of olx and genuine sales and service provider.
Please check my past records and request you to kindly activate my accounts.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    M
    Malyala Sai Shreya
    May 21, 2023
    May 21, 2023
    This thread was updated on May 21, 2023
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    I have lost Rs 55000 saying army officer
    Dear OLX user,

    Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
    OLX India Customer Care's response, May 22, 2023
    Verified Support
    Dear OLX User,

    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [email protected]: -
    • AD Id on which you contacted the user
    • Contact details of the suspicious user
    • Proof of fraud (like payment screenshots, delivery receipt, etc.

    Thanks,
    Team OLX
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      P
      PavanBS@1991
      May 21, 2023
      May 23, 2023
      This thread was updated on May 23, 2023
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      My account has been suspended for no reason Ph no [protected]
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        P
        PavanBS@1991
        May 21, 2023
        May 22, 2023
        This thread was updated on May 22, 2023
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        My account has been suspended for no reason
        Ph no [protected]
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          N
          Nasir Ali Shaikh shaikh
          from Mumbai, Maharashtra
          May 20, 2023
          May 21, 2023
          This thread was updated on May 21, 2023
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          I am a genuine buyer. My account was suspended for no reason by olx. My another account was banned today on 20/5/23. I did not violate any rules or regulations or any kind of misleading information. I did not post any ad neither misleading nor false, nor did I do something wrong. Olx banning my account for no reason is really very incorrect, irritating and discouraging one to use the app. Please try to resolve my issue ASAP. My both accounts are not working, this is very disturbing. I would want to know the reason for my accounts being suspended and banned even after I haven't violated any rules
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Dear OLX user,

          We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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            N
            Navvii1029
            from Amritsar, Punjab
            May 19, 2023
            May 20, 2023
            This thread was updated on May 20, 2023
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            My activa was stolen on 17th May2023. And that person posts my activa's pictures to sale on olx on 18th May 2023
            Dear OLX User,

            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

            Thanks,
            Team OLX
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              S
              Shibendu91
              from Bengaluru, Karnataka
              May 19, 2023
              May 20, 2023
              This thread was updated on May 20, 2023
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              Address: Brookfield, Bangalore

              My OLX account just got suspended for no reason, I just uploaded an add, please help in retrieving it, my partner is very angry at me.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                R
                Reji88
                May 18, 2023
                May 20, 2023
                This thread was updated on May 20, 2023
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                We request commoners or online users to stop following Olx is top rank Fraud company. If you pay for any ads, within 24 hrs your account will be suspended and paid money went to Indian ocean. So OLX is top rank Fraud application made only for money laundering. Olx itself Cheating their customers. So customers also using the Olx only for Cheating. Better stop using Olx and ban Olx from India. Olx staffs all are very rude and brutal behaviors. Without any notice they ban or deactivate the innocents accounts and take others money. We request the Google company to delete the Olx App Apk file from the Playstore database. Don’t loose money with OLX company and try some other genuine companies apps.
                Thank you
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  A
                  Anupppppppppppp
                  May 17, 2023
                  May 19, 2023
                  This thread was updated on May 19, 2023
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                  Address: Mumbai

                  Why is my Olx account banned suddenly, I tried posting the same ad from my other no and it got suspended too. I am selling my used pc components and that to a face to face deal in Mumbai, I am selling this since quite some time and sold some as well. But yesterday for no reason my account got suspended and my second no. account as well. Pls fix it asap.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    Y
                    yogaaa12
                    May 17, 2023
                    May 17, 2023
                    This thread was updated on May 17, 2023
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                    Address: madurai

                    Olx banned my accounts for posted normal ad. i had never did anything wrong with my olx id. i just posted a reasonable ad regarding my property rental. unban my account

                    [protected] my account login id
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      K
                      Karan9560
                      from Delhi, Delhi
                      May 16, 2023
                      May 17, 2023
                      This thread was updated on May 17, 2023
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                      Website: Olx.in

                      I am using olx long time ago but suddenly without any reason they suspend my account then i create one more account with my second number then instantly olx suspend my second account same without any reason then my whole family's account is suspend this is a fraud? They don't give any reason any notification and they suspend my all accounts why i don't know they shows ads to sell products on there site if we try to sell then they suspend account... Totally waste of time
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Ramki Thanaraj
                        May 14, 2023
                        May 16, 2023
                        This thread was updated on May 16, 2023
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                        I post a house for rent ad, I got call from open person He said like working in CISF this month will come and join in airport and ask to me send house video I send video and he said my family like this house, He share me his aadhar card and working id card, after that he said my account team will send the advance amount, Then another person called he ask which option you choose gpay/paytm/internet back, I choose gpay he said for a security reason you confirm my account to your gpay, so open your gpay then he said choose transfer bank then he said type his account number in recipient. Then i ask for a confirmation why I transfer amount to your account. He said this is rule you dnt need to transfer just type a account number in recipient. Then again asked why I have to transfer amount to your bank then suddenly the cut the call. This is his number [protected](Please block this number in olx) after cut the call they suddenly delete all files in whatsapp
                        Dear OLX User,

                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                        Thanks,
                        Team OLX
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                          R
                          Ramki Thanaraj
                          May 14, 2023
                          May 16, 2023
                          This thread was updated on May 16, 2023
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                          I post a house for rent ad, I got call from open person He said like working in CISF this month will come and join in airport and ask to me send house video I send video and he said my family like this house, He share me his aadhar card and working id card, after that he said my account team will send the advance amount, Then another person called he ask which option you choose gpay/paytm/internet back, I choose gpay he said for a security reason you confirm my account to your gpay, so open your gpay then he said choose transfer bank then he said type his account number in recipient. Then i ask for a confirmation why I transfer amount to your account. He said this is rule you dnt need to transfer just type a account number in recipient. Then again asked why I have to transfer amount to your bank then suddenly the cut the call. This is his number [protected](Please block this number in olx) after cut the call they suddenly delete all files in whatsapp.
                          Dear OLX User,

                          Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                          For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                          Thanks,
                          Team OLX
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                            R
                            Roobin Thomas
                            May 13, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            Resolved

                            The name of the guy is Bhavani Singh. I got his ad through the olx. He gave his number. I found him to be good person. He told me that he is in Indian army. He told he would not cheat and he trust. Inorder get more trust he shared his aadhar card, canteen smart card, and his photo. He promised me to give iPhone 13 pro max 256 Gb for 45k. He told me he would courier the item. Inorder to make believe he sent me the copy the invoice of the courier with Indian Army letter pad. So as an advance he asked me to pay 10k but I told him I would pay only 1k. Once I received product and finish checking the product I would send the rest of the money . This happened on 13/05/23. I have his chat details, his number, his aadhar card, his photo, his canteen smart card and the invoice. I think I was cheated by him.
                            I can provide any of the details. I have collected everything. Dear Sir, please do help me because we have our trust in our Indian Army. Due to someone we must not loose it. I am not sure whether I get back my money or the product. Someone please help me.
                            You can contact me for details over the following mail : [protected]@gmail.com
                            +1 photos
                            Jun 19, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            May 14, 2023
                            OLX India Customer Care's response
                            Dear OLX user,

                            Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
                            The name of the seller is priyanka. I got the ad through olx. I had purchased iphone 13 pro from her. I messaged her in olx app . There she gave her mobile number and asked me to whatsapp for more pictures of the product and various details. I did the same as said and had enquired the details before buying . But the product I had recieved is discarded with very very poor camera quality and unavailable model number. I was shocked to see. It was 19.5 k to be paid to the olx user. I trusted her and purchased the mobile phone. Even i had asked for the bill and warranty card she told me that it will be on your gmail but it was not . I called her again she told me the site issue . Now i had called up for a refund but she is not picking up the call. It was a humble request that you may look into the matter and help me out by resolving the problem . As it is only the concern of the trust in online shopping. Most of thr population may lack the trust in online shopping apps and the result will be the flop of online marketting
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                              A
                              Abhilashjacob
                              from Ernakulam, Kerala
                              May 13, 2023
                              May 14, 2023
                              This thread was updated on May 14, 2023
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                              My account has been suspended without any reason, i have posted an advertisement to sell my bike on 14/06/2023 morning. I was checking the replay i recieved for that advertisement, suddenly I got logged out from my account while I tried to login, it says my account has been suspended
                              Dear OLX user,

                              We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                                S
                                Sandeep Murukurthy
                                May 11, 2023
                                May 12, 2023
                                This thread was updated on May 12, 2023
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                                Address: Olx India

                                Am Sandeep Murukurthy residing at Kakinada, East Godavari dust. Andhra Pradesh.

                                I posted ad in properties category to sell my flat. I’ve opted for a premium service & paid online of 1500rs for 30 days today ..I..e…[protected].

                                As I can see my account been suspended with no reason & they just looted my money.
                                Dear Sandeep,

                                We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                                Dear Sandeep,

                                We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                                  U
                                  urvklenxx
                                  May 10, 2023
                                  May 11, 2023
                                  This thread was updated on May 11, 2023
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                                  My account has been suspended for no reason.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    V
                                    Vivek Chaks
                                    May 9, 2023
                                    May 10, 2023
                                    This thread was updated on May 10, 2023
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                                    My fault that I have placed an request to sell my car in OLX autos. They gave me a option to select a slot, till now things were smooth. Moment I selected a slot there were in total 55 calls from olx autos and each hour they are calling 5-6 times. One call for the confirmation I understand but 55-60 calls before coming to the selected slots is unacceptable.

                                    My only concern is if I am giving a slot that I will be available this time then call should be near to this time prior 15-20 min instead of calling every hour. Very frustrating services.
                                    +1 photos
                                    Dear OLX User,

                                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                    Email - [protected]@olxautos.com
                                    Number - +91 [protected]

                                    Warm Regards,
                                    Team OLX
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                                      R
                                      Rohini Johnson
                                      May 8, 2023
                                      May 9, 2023
                                      This thread was updated on May 9, 2023
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                                      I never enquired to sell my car. still getting calls from OLX Autos every hour. inspite of telling them that I don't have a car, they are calling be back to back to sell one. I feel harassed by OLX. call center guys are calling me for no reason.
                                      Dear OLX User,

                                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                      Email - [protected]@olxautos.com
                                      Number - +91 [protected]

                                      Warm Regards,
                                      Team OLX
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                                        Sabya2023
                                        from Bhubaneswar, Odisha
                                        May 7, 2023
                                        May 8, 2023
                                        This thread was updated on May 8, 2023
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                                        Address: [email protected]
                                        Website: www.olx.in

                                        Dear OLX India Support Team,

                                        I am writing to express my deep concern regarding the repeated suspension or banning of my account on your platform. Every time I create an account on OLX India to post an ad for selling my belongings, the ad gets published within an hour, and then my account is immediately suspended or banned without any prior warning or explanation.

                                        I have tried to contact your support team multiple times through emails and phone calls, but I have not received any satisfactory response to my queries. This issue has caused me a great deal of frustration, and I am tired of this recurring problem.

                                        I request you to please investigate this issue urgently and provide me with a proper explanation as to why my account is being banned or suspended repeatedly. I have been a regular user of OLX India for a long time, and I believe that this issue can be resolved if the matter is taken seriously and addressed promptly.

                                        I would appreciate a swift resolution to this issue, as I would like to continue using OLX India to sell my belongings and connect with potential buyers.

                                        Thank you for your attention to this matter.

                                        Sincerely,
                                        Sabyasachi
                                        +1 photos
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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