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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 92

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A
Armaan Vlogs
Oct 5, 2020
Resolved
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Resolved

Address: NOIDA

I m Asif Iqbal from Delhi. Sir yestrerday i saw an ad on olx app. Where a Maruti Wagon R vehicle which selling price 116000. Sir im contact with this man who said me i m a indian army person from Jaipur Airport. Then he sent me his whatsapp no [protected] and within chating he sent me a rc and a crpf id. i was asked for 3120 rs for postal charge. Bcz the name of indian army i sent money from PAYTM on same number given by him.. After some hours one peroson called me and told he is an indian army postman and demanded again 14000 money for gps activation. He said he gps of the indian army postal is fail so please recharge. When i said that u r a fraud he abusing me. Sir my money. Please action on this type of cyber crime using the indian army. Here are the his mo no. And other screenshot from start to end.
+1 photos
Aug 10, 2021
Complaint marked as Resolved 
Verified Support
Oct 07, 2020
OLX India Customer Care's response
Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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    Kritice97
    Oct 3, 2020
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    Please catch this thief this is making fraud to many people using fake identity

    He has many phone no.
    I have one
    He changes sim daily and make new account in olx

    His no. As on 3 october 2020
    [protected]
    +2 photos
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      C
      Chandra shekar034
      Oct 3, 2020
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      Address: Mumbai, pune
      Website: Olx

      Am from telangana I seen a bike in olx.the person contact with me in whatsapp.at present he used call me for extra money 12000 for transport charges. Am already paid for bike 18000.please try to help me sir
      +1 photos
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        R
        raopratapsingh
        Oct 3, 2020
        Resolved
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        Resolved

        Dear Sir/ Madam,
        On 13 Sept’20 I visited OLX at Saket New Delhi for assessment and sale of my Renault Duster. They offered me 5.45L. It was not acceptable to me. I asked for the assessment report on payment. They tried 3 times with the link and it did not work on any of my credit cards as there was some technical error as the the OLX executive!
        On 17 Sept’20 Mr Prasuk Jain (mobile no. [protected]) called me offering me OLX Assist services for my Renault Duster.
        On 18 Sept'20 I was sent an email by Mr Prasuk Jain for OLX Assist for sale of my Renault Duster He had called me on 17 Sept’20 prior to sending the email and we spoke on 18 Sept’20.
        On 22 Sept’20 I spoke to Mr Prasuk Jain on 22 Sept’20 regarding no response.
        On 29 Sept’20 (Mr Prasuk Jain called me on my mobile and had a prospective customer from outstation in conference. The outcome of the call was that the prospective customer (outstation Barielly) stated around 5.20L which was not acceptable to me.
        Till this call Mr Prasuk Jain was courteous and spoke well.
        Thereafter Mr Prasuk Jain did not call me regarding the 29 Sept'20 call or further developments.
        Today, 3rd Oct'20, Mr Prasuk Jain called me around noon. To my utter surprise he stated that the prospective customer he spoke to, in conference with me on 29 Sept'20, has arrived in Delhi, from Bareilly, with the money and wants to buy the Duster.
        I stated Mr Prasuk Jain that he has not called me, post the call of 29 Sept'20, to take my permission and confirmation to sell the car to the prospective buyer of 29 Sept'20 call (Barielly customer). How can he suddenly call and state the prospective buyer has reached Delhi to meet me ???
        Mr Prasuk Jain insisted I accept the deal and meet the customer.
        I refused stating that he cannot force me without my permission and confirmation. I informed him that you cannot foirce a customer onto me without my permission and confirmation and went further to state I stated that I will complaint to OLX.
        Mr Prasuk Jain stated "Mein bar bar aapko call kar ke koi confirmation thori loonga (I will not call you again and again to take your permission). You can complain to whoever you want and I am removing your advertisement".
        Thereafter someone called me ([protected]) and tried to convince me to meet the customer even If I had a higher price to quote. I informed this gentleman that because of the poor response from OLX Assist, and Mr Prasuk Jain not taking any confirmation from me for the Bareilly prospective customer, I had to pay for an advertisement in Facebook and expedite the process of selling the Duster because of which I have received a good response from facebook and in a final negotiation stage with a customer.
        For your kind perusal
        Thanks
        Best regards
        Rao Pratap Singh
        [protected]@yahoo.com
        Mobile: +91 [protected], +91 [protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        Verified Support
        Oct 06, 2020
        OLX India Customer Care's response
        Dear OLX User,

        We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

        We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

        The user will not be able to use the account any further on OLX for any purpose.

        This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

        Please be rest assured, we will provide all the support for the investigation.

        The legal authorities can write to us at [protected]@olx.in.

        If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

        We would like to thank you for bringing this issue to our attention.

        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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          L
          Lucky95
          Oct 2, 2020
          Resolved
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          Resolved

          Indian army- Indian army transport parcel department fraud

          Hello I saw an ad on the olx for the iPhone by the person name Rajkumar. He gave his contact no.
          After having a chat he said he is from Indian army in Raipur Chhattisgarh and work at Raipur airport and he provided me details of phone. First he insists me for pay 1000rs for parcel then for the 3120rs for indian army parcel then he send me a parcel detay.
          After 2-3 hours the delivery boy call me said you have pay for the insurance...
          +12 photos
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          S
          suchitra bhalerao
          Oct 2, 2020
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          The posted add of car sale on 30/09/2020 by Pritam Deshmukh Army man at Nagpur Air port .. as this car is deal by me and the person has made consigment note on Indian Army ..overnight express and taken Rs 16140 aginst it ... now it is refuses to deliver at Ahmednagar
          +2 photos
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            A
            aknayak2020
            Oct 2, 2020
            Resolved
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            Resolved

            I had paid and posted an Ad on 29 September 2020 to let out my house at Mahabinayak puram, Bhubaneswar. Although 3 days has passed not a single customer name has shown in my chats.

            Kindly Provide me customers to let out my house early.

            Ad Id:[protected]

            Regards

            AK Nayak-[protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            Verified Support
            Oct 03, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from OLX!

            In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            We look forward to serving you better.
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              R
              Ratheesh MK
              from Attingal, Kerala
              Oct 1, 2020
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              I am alraedy mentioned this complaint. I get banned by OLX because of my previous Massage oriented ad. I appologise for that. Please allow me one chance to prove my genuinity. Next time onwards I will use OLX some of the used product sell and buy only.
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                A
                Abhay007
                from Ghugus, Maharashtra
                Sep 29, 2020
                Resolved
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                Resolved

                Ad id - [protected]
                Kindly activate my ad as due to some technical issue it is not active.
                First it showed 2 to 6 days for republish the as then suddenly when my ad expired it started showing 20 to 26 days to repost the ad.
                So what is this.
                Kindly activate my ad as early as possible.
                Apr 18, 2022
                Complaint marked as Resolved 
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                  R
                  Ravikumar687
                  Sep 29, 2020
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                  Website: www.olx.com

                  I am using olx for more than 5 years. In my usage, I was looking for a phone for my brother. I saw an ad of relame 6 pro which was selling for 12000. I asked in chat for price. He send a photo containing number "[protected] with writen call me". I called him and he said he is talking from Delhi. I know now, it is fraud as he said he will courier phone. I cut the phone and opened olx, so that I can report him. But it said " your account has been suspended".
                  I have reported more than 100 fraud ads in olx. Then, why my account gets banned. My email id is " [protected]@gmail.com".
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                    S
                    Sudha_Ramesh
                    Sep 27, 2020
                    Resolved
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                    Resolved

                    Address: HOUSE NO. 147/148, 3RD STREET, RAJESHWARI NAGAR,KELAMBAKKAM - 603103.

                    I, s. Sudha am owner of house at kelambakkam chennai. The address is - house no. 147/148, 3rd street, rajeshwari nagar, kelambakkam, 603103.

                    I am complaining about an advertisement posted in your site by a fraudulent person named ' arun' for sale of my house (https://www.Olx.In/item/buy-your-own-house-iid-[protected]) without my knowledge or intention.

                    I dont know the person 'arun' nor do i have any intention to sell my house. The advertisement has been posted about 5 days back for sale value rs. 20, 00, 000/- i came to know about this only when someone called me regarding the sale. The link (https://www.Olx.In/item/buy-your-own-house-iid-[protected]) of the fraudulent advertisement is attached herewith for your reference.
                    You are requested to forthwith block/ remove the advertisement immediately from your site. You are also requested to provide me with the contact details and any other details of the fraudulent person named arun. I am in the process of registering a police complaint as well as with consumer forum against this. Please let me know if any further details required.
                    My contact details are - + 91 [protected]
                    Expecting immediate action and confirmation.
                    Regards,
                    S. Sudha
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Sep 27, 2020
                    Updated by Sudha_Ramesh
                    I, S.Sudha am owner of house at kelambakkam chennai. The address is- house no. 147/148, 3rd street, rajeshwari nagar, kelambakkam, 603103.

                    I am complaining about an advertisement posted in your site by a fraudulent person named ' arun' for sale of my house (https://www.Olx.In/item/buy-your-own-house-iid-[protected]) without my knowledge or intention .

                    I dont know the person 'ARUN' nor do i have any intention to sell my house. The advertisement has been posted about 5 days back for sale value rs. 20, 00, 000/- i came to know about this only when someone called me regarding the sale. The link (https://www.Olx.In/item/buy-your-own-house-iid-[protected]) of the fraudulent advertisement is attached herewith for your reference .
                    You are requested to forthwith block/ remove the advertisement immediately from your site. You are also requested to provide me with the contact details and any other details of the fraudulent person named ARUN. I am in the process of registering a police complaint as well as with consumer forum against this. Please let me know if any further details required.
                    My contact details are - + 91 [protected]
                    expecting immediate action and confirmation.
                    Regards,
                    S.Sudha
                    Verified Support
                    Sep 29, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                    We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                    The user will not be able to use the account any further on OLX for any purpose.

                    This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                    Please be rest assured, we will provide all the support for the investigation.

                    The legal authorities can write to us at [protected]@olx.in.

                    If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                    We would like to thank you for bringing this issue to our attention.

                    For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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                      M
                      meedoahi
                      Sep 27, 2020
                      Resolved
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                      Resolved

                      Address: Ishvar Krupa, Amrut Park 4, Behind Alap Green City,, Raiya road, Rajkot.

                      I would like to file a complaint against olx. I have generated a ad to sell my bike. I have met him he went to take a test ride and then he didn't came back. I have called olx fraud complaint department they have told me that user didn't entered his number to access his profile. This is wrong at least you have to take every user's details so thag in future if someone got cheated then they can get information about thief.
                      +8 photos
                      Aug 15, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 29, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      We're sorry for the inconvenience caused to you.

                      We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                      Please find below the list of required information -

                      1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                      2) You may also share the suspect's contact details used on OLX with us.

                      3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                      4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                      As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                      We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                      In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                      Hope the provided information helps.
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                        A
                        amit tumdam
                        Sep 27, 2020
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                        Respected sir/mam,
                        I saw ad on olx nagpur of second hand bike honda cb shine 2019 model @ 40000/-.
                        I paid online 3100/-. But now i came to know actual seller and bike is not exist. He does not respond me. I have all chats, call recordings, numbers which can prove our deal. Today he removed that ad also from olx. It seems like another jamtara.
                        Please help me.
                        Dear OLX User,

                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                        Please find below the list of required information -

                        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                        2) You may also share the suspect's contact details used on OLX with us.

                        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                        Hope the provided information helps.
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                          R
                          Rishikesh Sardeshmukh
                          Sep 25, 2020
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                          I have been using olx to sell my office equipment since i had to wind up my office operations due to covid. Was able to see almost everything that i had in my office from furniture to other items. I want to sell now the servers and when i tried to log in to my account, am getting a message - your account is suspended. I was using 2 accounts with my yahoo id ([protected]@yahoo.co.in) and google ([protected]@gmail.com)

                          I want to sell the 3 ibm servers and want to get my account out of the suspended list. Can someone please help?
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            AbisheKumari
                            Sep 22, 2020
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                            Today happened with me!
                            Given no by olx seller [protected] as army person got transferred so selling urgently, sent current status photos of fridge, videos deal done on 5k against 5999
                            Asked to give gpay 1030 on [protected] balance on delivery with assurance not accepted money will be returned with deduction of ₹30 only.
                            Again given photos of packing & overnight courier & asked to pay another ₹1020.
                            Then got courier person call from [protected] that order till not confirmed so pay balance payment then it's clicked to me about fraud?
                            I checked given pan no on google & found past fraud incidence!
                            I called seller [protected] back then he called me back & requested to pay balance or i will loose what i paid!
                            I told him that i will pay only at reaching fridge at my door step.
                            Then he denied for that?
                            Olx should verified seller with valid photo id & purchaser can also ask & verified what online information available?

                            Regards

                            Abishek
                            +8 photos
                            Sep 22, 2020
                            Updated by AbisheKumari
                            For same fridge (Same background ) from different seller still live on Olx ?

                            I've found this on #OLX. What do you think? Refrigerator fridge 255 litar www.olx.in/item/refrigerator-fridge-255-litar-iid-[protected]

                            Verified Support
                            Sep 24, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                            We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                            The user will not be able to use the account any further on OLX for any purpose.

                            This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                            Please be rest assured, we will provide all the support for the investigation.

                            The legal authorities can write to us at [protected]@olx.in.

                            If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                            We would like to thank you for bringing this issue to our attention.

                            For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
                            But another add for same fridge is still live in OLX ? ?

                            Olx Seller 9024254578, scamming my for money - Comment #3739990 - Image #0
                            OLX India Customer Care's response, Sep 28, 2020
                            Verified Support
                            Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                            For immediate resolution please write to [email protected] and we will be happy to assist you.
                            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/360002160779-Trust-and-Safety

                            Thanks,
                            Team OLX
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                              Preethi balasundaram
                              Sep 22, 2020
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                              I have found a person in olx who sells dogs who got money professionally from me and gave a receipt and then completely avoiding calls and he cheated my money
                              +3 photos
                              Dear OLX User,

                              We're sorry for the inconvenience caused to you.

                              We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                              Please find below the list of required information -

                              1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                              2) You may also share the suspect's contact details used on OLX with us.

                              3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                              4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                              As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                              We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                              In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                              Hope the provided information helps.

                              For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                              Thank you for your patience and support.
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                                N
                                Nani Sree Ramineni
                                Sep 22, 2020
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                                My number is [protected] register in olx
                                My name is mahesh
                                I have purchased 5adds at rs-199 not added my debited
                                I[censored] contact me [protected]call me
                                +1 photos
                                Dear OLX User,

                                Greetings from OLX!

                                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serving you better.
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                                  M
                                  Mallinath Subhash Babshetti
                                  Sep 21, 2020
                                  Resolved
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                                  Resolved

                                  Address: Phoenix Marketcity - Viman Nagar S No 207, Viman Nagar Road, Phoenix Road, Viman Nagar, Pune, Maharashtra 411014

                                  Honda active and mh 12 pl 6706
                                  Complaint action name is : mantosh yadav
                                  Mobile number : [protected]
                                  Delivery boy : [protected]
                                  Ammout 13000 payment method phonepe and google play so fruod army video call and chiting my paytm mobile number and possword send but i am not send imiditly action mantosh yadav olx ko batana hai ki action aise le ke o kabi aisa nahi karna chaye mera payments mujhe kab refund milega
                                  My mobile number : [protected]
                                  My name : mallinath subhash babshetti
                                  Account number : [protected]
                                  Bank of baroda
                                  Ifsc code. Barb0shirwa
                                  Please fruod army so chiting
                                  My request so action
                                  +10 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 23, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!
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                                    Mahadev Bramhankar
                                    Sep 21, 2020
                                    Resolved
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                                    Resolved

                                    Fraud in the name Indian Army for the Activa 5g Scooty

                                    Address: India

                                    Hello, I was looking for scooty for my Father in olx. I came across one scooty honda activa 5g 2019 model of no. (MH31 Fk 5787) for 24000 rupees, he contacted me through his mobile no. [protected] as name of Arun Rana. He said he is an Indian Army and sent me documents like Army ID, Aadhar card, Activa 5g RC book, Bike Insurance paper, Bikes images. Based on this i believed on him to bye moped as he said in the name of Indian army. I asked...
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                                    baby priyanka
                                    Sep 19, 2020
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                                    Address: VILL-TELMOCHO PS-MAHUDA PO-RAM NAGAR GARH

                                    Dear sir
                                    Before 2 days i posted for sell of my mobile and got many offers but some one using objectional words. Kindly take action.
                                    My email id [protected]@gmail.com
                                    Cont-[protected]
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