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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 90

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V
vijayvihaa
Nov 5, 2020
Resolved
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Resolved

Address: mumbai

Dear Sir, I had Purchased Used Mobile Phone Samsung A51 After Paying Him 16800 Cash From One Guy Sanjay Shah On-14th May 20, His Mobile No-[protected] From Olx Platform, He Had Provided Me Soft Bill Copy On Whatsapp At That Time On purchase, And Promise Me Original Copy Will Be Provided After Lockdown Is Over, Yesterday I Got a Call From Railway police Officer name MR Amol, And We Decided To Meet, they Inform Me Mobile Phone I am Using Was Stolen One. I Handed The Bill Copy N Information They Ask For. They Call me today At Thane Railway Police station, I Visited There N Handover My Phone To One Available Officer Name Vikas Patil. He Was Also Available There On the Previous Day Meet.
Till Yesterday Seller Was Accepting My Phone call I am Asking Him For Original Bill Copy. Today He Has Put My Phone No On Reject List.
Now I am in Trouble I has Lost My Money N Phone Also. I Had Attached With Detail Whatsapp Chat N The Location Where We Finalise Our Deal, With Invoice Copy Seller had provided
Can You Please Heip Me In This Matter
+2 photos
Aug 12, 2021
Complaint marked as Resolved 
Verified Support
Nov 07, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    Resolved
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    Resolved

    Address: kanchan park. society ,godhra.389001

    I need activa. so i shaw to olx and i deal on olx seller and he is prapose me i am army person so i dont meet you so i transport my activa so i transfer 35000/- rupise but he is not dilevered activa.and tottaly frouding me and i lose for 35000/- rupise ..so olx is mother off fraud sellers..and cheat the peaple..plaese take the my complaint and please refund my lose 35000/- rupise..and close the olx seller buyer company...
    +8 photos
    Aug 11, 2021
    Complaint marked as Resolved 
    Verified Support
    Nov 06, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
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      B
      BiPiNShah
      Nov 3, 2020
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      Address: Patna

      My Total Rs 6400 Transcation But Delivery Boy Tell me To Again Transfer in support Money Rs4106 Then I request to refund my money but They tell in 90 days refund
      +2 photos
      Nov 03, 2020
      Updated by BiPiNShah
      Plz help me
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        R
        R.Gopalakrishnan.
        from Chennai, Tamil Nadu
        Nov 3, 2020
        Resolved
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        Resolved

        There have been a legion of complaints against OLX.India in these times for their utter failure to protect their sites that have been now dominated by unethical social elements, defeating the very purpose of their sites created,
        that were originally designed to function as free-platforms for trading
        legally approved goods and to be used by genuine traders.Now, most of the traders are believed to be impostors with deceitful pretences and intentions.This is a dangerous trend that is to be arrested immediately.Majority of the traders using the platform/s are with criminal mental designs to
        misguide and defraud the public.It is strongly believed and noticed that they float parallel OLX sites very conveniently, pretending to be genuine traders, taking the genuine traders for fools.These impostors
        hide safely behind such floated platforms.Also, they use duplicate advertisements for the same items.For instance, a watch is advertised
        for sale for Rs.600/-.If a gullible buyer refers to the seller for details and final offer, the seller will quote the price as Rs.1600/- displaying a bogus advertisement.They will conveniently use the duplicate one with an abnormal price tag.The authorities of OLX.India know very
        well the tactics of the crooked sellers, but they have not taken any stringent measures to curb them.And, I fear these frauds might be engaged in illegal activities like trafficking drugs and other banned goods.The existence of OLX.In is a dangerous threat to the safety of our nation.They should dissolve their sites in India and float again
        with strict rules and regulations only.Their sites should be made paid
        platform/s for genuine tradings and transactions.
        The complete tradings and transactions should be under their supervision and control.Then only, they can check the entry of the
        deceivers.If needed, legal courts may impose required guidelines on
        such sites found with suspicious activities by unscrupulous social elements.Lagal courts alone can correct them.Moreover, the profiles of most of the traders and their addresses are not real.They feed fictituous and misguiding infos.There is no guarantee for the goods bought OR for the money paid.There is no accountability on the sellers
        and So, criminals take advantage of the site/s.Better to keep such sites at bay. The concerned Govts' authorities should look into the matter immediately for proper regulation.Prevention is better than cure.
        Aug 11, 2021
        Complaint marked as Resolved 
        Verified Support
        Nov 04, 2020
        OLX India Customer Care's response
        Dear OLX User,

        We're sorry for the inconvenience caused to you.

        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

        Please find below the list of required information -

        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

        2) You may also share the suspect's contact details used on OLX with us.

        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

        Hope the provided information helps.

        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

        Thank you for your patience and support.
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          indianwarrior
          Nov 3, 2020
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          Address: Olx
          Website: www.olx.in

          I am using olx account for past 10yrs. I have put some of my furniture & electronics item for sale. But suddenly one fine day, could not login
          [protected]@gmail.com .
          I want my account back or justify what's my fault
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            S
            Sagarkt24
            Nov 2, 2020
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            My Account Got suspended for no Reason when I opened, so i opened another through my Gmail it also showed it got suspended after a few mins then I tried my FB login same thing happened have reported my problem to [protected]@olx.in, I haven't got any response it's been more than 48 hours 3 accounts I opened all were Suspended for No Reason I wish they could really solve this issue Even after the Mail, Please do the needful. 🙏🏻
            +1 photos
            Verified Support
            Nov 04, 2020
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Nov 04, 2020
            Updated by Sagarkt24
            Dear Sir/Mam
            I have already sent the details at [protected]@olx.in
            And no reply has been given till now please do the Needful

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              S
              Shybom
              Nov 2, 2020
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              My account is banned for no reason. No fraud activity. All I can guess, is it is because I mentioned I am retired defence officer - which is not a lie. It is fact. Is this how people who served the country are treated?

              Disgusting. My email [protected]@gmail.com and mob 99#######236
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                H
                HyperRider
                Oct 31, 2020
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                Address: www.olx.com
                Website: www.olx.com

                My accound is banned for no reason.i have not posted any ad yet.my email I'd is [protected]@live.in.
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                  M
                  msqrockstar92
                  Oct 31, 2020
                  Resolved
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                  Resolved

                  Website: www.olx.in

                  I am using OLX service for more than 5 years to exchange, buy and sell goods and products, then it was my recommended and preferred choice of all. Nowadays I have started my own products selling and when I posted ad, after a day it is suspended, and I cannot login nor do I can manage what's beneath. This is really terrible to handle. I am using my mobile number to login.
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Oct 31, 2020
                  Updated by msqrockstar92
                  My mobile number is [protected].
                  Verified Support
                  Nov 02, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Greetings from OLX!

                  In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  We look forward to serving you better.
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                    P
                    pajaykumar
                    Oct 31, 2020
                    Resolved
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                    Resolved

                    Address: sainagar colony, nagole
                    Website: olx.com

                    We have searched for activa honda in OLX and then we have contacted a person who was selling his scooty for 23, 000 so, we contacted him and made a deal to 21, 000 then he is okay with that and he asked us to transfer 3, 100 for transportation charges as he said that the vehicle belongs to army dept. and through the bill we can register the vehicle on to our name.

                    he manuplated that he was an army person working nanded airport but actually he is from UP he shared all of his aadhar, RC, Army ID, and also even he made a video call in which he was wearing an army uniform.

                    so, finally he took 32, 000 but we have received none.
                    +4 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 02, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    We're sorry for the inconvenience caused to you.

                    We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                    Please find below the list of required information -

                    1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                    2) You may also share the suspect's contact details used on OLX with us.

                    3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                    4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                    As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                    We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                    In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                    Hope the provided information helps.

                    For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                    Thank you for your patience and support.
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                      R
                      rslamba
                      Oct 31, 2020
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                      Address: chandigarh

                      My ad [protected] is for Tolet of house, but it is being displayed in Office Catagory. PLEASE AMEND
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                        Tambli Tr
                        Oct 29, 2020
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                        Address: nana peth pune maharashtra india

                        My account is ban any reason i want resolve my poblem
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                          padeepsingh
                          Oct 28, 2020
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                          Address: ekta nagar jalandhar

                          Sir mera name pardeep singh S/o sawan singh ekta nagar jalandhar ka rehne wala hoon .mere saath fraud huaa hai . alto lx 800 No.PB08 CE 8067 hai.paise bhi transfer kar diye hai or vo gaadi bhi nhi mili. contact no.[protected]. Name Pardeep Singh.
                          +6 photos
                          Oct 28, 2020
                          Updated by padeepsingh
                          jisne fraud kiyaa hai uska no. hai [protected]
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                            Ankur Dishawer
                            Oct 27, 2020
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                            My olx account is suspended so please unlock my suspended account
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                              Akash Marley
                              Oct 27, 2020
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                              Suspect is in Delhi and her number is [protected]
                              +1 photos
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                                R
                                Ruksar ahmad
                                Oct 27, 2020
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                                This company has signed the contract I dont know how and now might demand for 6500 amount for not doing the work please help me sir
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                                  Prabhanjan Naik
                                  Oct 26, 2020
                                  Resolved
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                                  Resolved

                                  I have been using OLX since 4-5 years and have bought a lot item through them. But today when I want to sell my phone and post an add they have suspended my account for absolutely no reason and I'm sure I have not breached any of their usage policy.

                                  Also there is no way to contact OLX customer care even through email.

                                  Really saddened by this behaviour of OLX and I request to give me access to my account. I'm also ready to do my KYC verification.

                                  My account email address - [protected]@gmail.com
                                  Oct 27, 2020
                                  Complaint marked as Resolved 
                                  Oct 27, 2020
                                  Updated by Prabhanjan Naik
                                  Here is email for their support team [protected]@olx.in

                                  Write a mail to them regarding the issue they will fix the problem.
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                                    M
                                    Malarkodi
                                    from Chengalpattu, Tamil Nadu
                                    Oct 26, 2020
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                                    Though the management of OLX has taken precautionary measures to check the entry of criminals and fake traders on their sites, under some
                                    unrecognisable profiles, many cods have encroached the olx sites, under the pretext of genuine traders.This is a very unhealthy and dangerous trend.Many of the sellers and buyers as well are not the real traders.Most of them are crooked to cheat the gullible.The unfair practice of the fradulent elements should be checked immediately.OLX should impose strict rules for the traders.Genuine traders only should have the access to the olx sites.Hope, the higher authorities of Olx would look into the matter to take stringent measures to filter the traders.The customer care cell of olx.should be made easily accessible.This will enable to notify them the fradulent activities on the sites.
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                                      Jeck Sperrow
                                      Oct 26, 2020
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                                      Address: Olx india
                                      Website: www.olx.in

                                      Olx India has banned my account for no reason. I just did nothing wrong. I want my account back.
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                                        Anurag singh kanwar
                                        Oct 26, 2020
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                                        Address: Korba

                                        Mere sath olx per mobile ke name per fraud hua hai
                                        +3 photos
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