Claimed

OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
Resolved
2856
Unresolved
1858
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 90

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
smitsstudio
Nov 7, 2020
Report
Copy

Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR

Yesterday i put an ad somehow it got rejected now they saying money i paid fr feature is non refundable, may i know why ??? 4 times ur customer care wasted my time

ticket id[protected]
complain id : 12376412
Nov 11, 2020
Updated by smitsstudio
No thank you i dont have that much patience, besides posting a reply on every platform where i post review - you guys did nothing - not even a mail or phon call of assurance, i have shared all needed details what action your team took ???? - NOTHING, stop posting humble humble fake comments ..stop fooling around .
Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX
smitsstudio's [Complaint's author] reply, Nov 10, 2020
This is all details
I have all screen shots with time even conversation with ur executives - so please solve it, u cant return my precious 2 hrs but definitely my hard earned money .

Order id 10559722
Ticket id 12358324
complain id : 12376412
OLX India Customer Care's response, Nov 10, 2020
Verified Support
Dear OLX User,

We regret the inconvenience caused to you. We have shared the details with the concerned team. Request you to allow us a time window so that we can assist you better. Thank you for your patience and support.

Thanks,
Team OLX
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Niharika Suvvada
    Nov 7, 2020
    Report
    Copy

    Address: osman towers,shop no 18,rtc complex ,vizianagarama

    Hi,
    am Niharika, last month we purchased OLXAD Rupess of 500,
    our bank balance was debited but we didt get any AD, and I didnt get any refund from ur company.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dinil Kumar 10
      Nov 7, 2020
      Report
      Copy

      We searched for a car in olx and we saw a car(KL 21 H 4000) for 125000 and the number was given so we contacted in the given
      number (+91 [protected]) and that guy was saying that he was from pangod milItary camp thiruvananthapuram and
      he said he selling the car because he wanted to go to jhamu and so that he is selling the car and he said that the
      courier charge is rupees 5200 and should pay it by online and next day on 4 th november 10:00am car will be delivered
      to my house that was the deal and on the next day(4th november ) he called me and said that our parcel officer will call you and other guy
      called me from this number (+91 [protected]) and he said that for the car to be delivered we have to pay rupees 35000
      and 50 rupees and we paid 35050 rupees as a single payment. But after that they called and said that it should be paid seperately and we paid again
      35000 and 50 rupees seperately and they said again that 25000rupees should be paid because the delivery time has
      over so for the delivery we have to pay additional 25000 and we paid that and finally they said that we should the entire amount
      then only they will deliver the car. I send Rs100300 to two different accounts (FIRST AC NO :[protected] IFSC :ICIC0006856 ACCOUNT HOLDER NAME: ARUNKUMAR KUSHWAHA)
      (SECOND ACC/NO:[protected] IFSC: PYTM0123456 ACCOUNT HOLDER NAME: MITHLESH SHRIVASTAV)
      Verified Support
      Nov 09, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
      Nov 09, 2020
      Updated by Dinil Kumar 10
      -I dont have an account in olx but the ad was on the olx and i called them using the number given in the olx ad.
      -ad id: https://www.olx.in/item/maruti-suzuki-swift-2013-diesel-75169-km-iid-[protected]
      - contact number of the suspect: [protected]
      [protected]
      -Suspect account number: AC NO :[protected] IFSC :ICIC0006856 ACCOUNT HOLDER NAME: ARUNKUMAR KUSHWAHA)
      (SECOND ACC/NO:[protected] IFSC: PYTM0123456 ACCOUNT HOLDER NAME: MITHLESH SHRIVASTAV

      Dear OLX User,

      We apologize for any inconvenience this may have caused you.
      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

      Thanks,
      Team OLX
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rajiv Maindargi
        Nov 7, 2020
        Resolved
        Report
        Copy
        Resolved

        I have been a subscriber with olx for many years, having bought and sold products . From last month my account suspended without any reason plz recover my account as soon as possible.
        Nov 7, 2020
        Complaint marked as Resolved 
        Plz check this mail id when i am on login page there is massage form olx that you Acount is banned Mail id is. Rajivmaindargi32@gmail
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vijayvihaa
          Nov 5, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: mumbai

          Dear Sir, I had Purchased Used Mobile Phone Samsung A51 After Paying Him 16800 Cash From One Guy Sanjay Shah On-14th May 20, His Mobile No-[protected] From Olx Platform, He Had Provided Me Soft Bill Copy On Whatsapp At That Time On purchase, And Promise Me Original Copy Will Be Provided After Lockdown Is Over, Yesterday I Got a Call From Railway police Officer name MR Amol, And We Decided To Meet, they Inform Me Mobile Phone I am Using Was Stolen One. I Handed The Bill Copy N Information They Ask For. They Call me today At Thane Railway Police station, I Visited There N Handover My Phone To One Available Officer Name Vikas Patil. He Was Also Available There On the Previous Day Meet.
          Till Yesterday Seller Was Accepting My Phone call I am Asking Him For Original Bill Copy. Today He Has Put My Phone No On Reject List.
          Now I am in Trouble I has Lost My Money N Phone Also. I Had Attached With Detail Whatsapp Chat N The Location Where We Finalise Our Deal, With Invoice Copy Seller had provided
          Can You Please Heip Me In This Matter
          Aug 12, 2021
          Complaint marked as Resolved 
          Verified Support
          Nov 07, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Resolved
            Report
            Copy
            Resolved

            Address: kanchan park. society ,godhra.389001

            I need activa. so i shaw to olx and i deal on olx seller and he is prapose me i am army person so i dont meet you so i transport my activa so i transfer 35000/- rupise but he is not dilevered activa.and tottaly frouding me and i lose for 35000/- rupise ..so olx is mother off fraud sellers..and cheat the peaple..plaese take the my complaint and please refund my lose 35000/- rupise..and close the olx seller buyer company...
            Aug 11, 2021
            Complaint marked as Resolved 
            Verified Support
            Nov 06, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              BiPiNShah
              Nov 3, 2020
              Report
              Copy

              Address: Patna

              My Total Rs 6400 Transcation But Delivery Boy Tell me To Again Transfer in support Money Rs4106 Then I request to refund my money but They tell in 90 days refund
              Nov 03, 2020
              Updated by BiPiNShah
              Plz help me
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                R.Gopalakrishnan.
                from Chennai, Tamil Nadu
                Nov 3, 2020
                Resolved
                Report
                Copy
                Resolved

                There have been a legion of complaints against OLX.India in these times for their utter failure to protect their sites that have been now dominated by unethical social elements, defeating the very purpose of their sites created,
                that were originally designed to function as free-platforms for trading
                legally approved goods and to be used by genuine traders.Now, most of the traders are believed to be impostors with deceitful pretences and intentions.This is a dangerous trend that is to be arrested immediately.Majority of the traders using the platform/s are with criminal mental designs to
                misguide and defraud the public.It is strongly believed and noticed that they float parallel OLX sites very conveniently, pretending to be genuine traders, taking the genuine traders for fools.These impostors
                hide safely behind such floated platforms.Also, they use duplicate advertisements for the same items.For instance, a watch is advertised
                for sale for Rs.600/-.If a gullible buyer refers to the seller for details and final offer, the seller will quote the price as Rs.1600/- displaying a bogus advertisement.They will conveniently use the duplicate one with an abnormal price tag.The authorities of OLX.India know very
                well the tactics of the crooked sellers, but they have not taken any stringent measures to curb them.And, I fear these frauds might be engaged in illegal activities like trafficking drugs and other banned goods.The existence of OLX.In is a dangerous threat to the safety of our nation.They should dissolve their sites in India and float again
                with strict rules and regulations only.Their sites should be made paid
                platform/s for genuine tradings and transactions.
                The complete tradings and transactions should be under their supervision and control.Then only, they can check the entry of the
                deceivers.If needed, legal courts may impose required guidelines on
                such sites found with suspicious activities by unscrupulous social elements.Lagal courts alone can correct them.Moreover, the profiles of most of the traders and their addresses are not real.They feed fictituous and misguiding infos.There is no guarantee for the goods bought OR for the money paid.There is no accountability on the sellers
                and So, criminals take advantage of the site/s.Better to keep such sites at bay. The concerned Govts' authorities should look into the matter immediately for proper regulation.Prevention is better than cure.
                Aug 11, 2021
                Complaint marked as Resolved 
                Verified Support
                Nov 04, 2020
                OLX India Customer Care's response
                Dear OLX User,

                We're sorry for the inconvenience caused to you.

                We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                Please find below the list of required information -

                1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                2) You may also share the suspect's contact details used on OLX with us.

                3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                Hope the provided information helps.

                For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                Thank you for your patience and support.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  indianwarrior
                  Nov 3, 2020
                  Report
                  Copy

                  Address: Olx
                  Website: www.olx.in

                  I am using olx account for past 10yrs. I have put some of my furniture & electronics item for sale. But suddenly one fine day, could not login
                  [protected]@gmail.com .
                  I want my account back or justify what's my fault
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sagarkt24
                    Nov 2, 2020
                    Report
                    Copy

                    My Account Got suspended for no Reason when I opened, so i opened another through my Gmail it also showed it got suspended after a few mins then I tried my FB login same thing happened have reported my problem to [protected]@olx.in, I haven't got any response it's been more than 48 hours 3 accounts I opened all were Suspended for No Reason I wish they could really solve this issue Even after the Mail, Please do the needful. 🙏🏻
                    Verified Support
                    Nov 04, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Nov 04, 2020
                    Updated by Sagarkt24
                    Dear Sir/Mam
                    I have already sent the details at [protected]@olx.in
                    And no reply has been given till now please do the Needful

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shybom
                      Nov 2, 2020
                      Report
                      Copy

                      My account is banned for no reason. No fraud activity. All I can guess, is it is because I mentioned I am retired defence officer - which is not a lie. It is fact. Is this how people who served the country are treated?

                      Disgusting. My email [protected]@gmail.com and mob 99#######236
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        HyperRider
                        Oct 31, 2020
                        Report
                        Copy

                        Address: www.olx.com
                        Website: www.olx.com

                        My accound is banned for no reason.i have not posted any ad yet.my email I'd is [protected]@live.in.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          msqrockstar92
                          Oct 31, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Website: www.olx.in

                          I am using OLX service for more than 5 years to exchange, buy and sell goods and products, then it was my recommended and preferred choice of all. Nowadays I have started my own products selling and when I posted ad, after a day it is suspended, and I cannot login nor do I can manage what's beneath. This is really terrible to handle. I am using my mobile number to login.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Oct 31, 2020
                          Updated by msqrockstar92
                          My mobile number is [protected].
                          Verified Support
                          Nov 02, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Greetings from OLX!

                          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          We look forward to serving you better.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pajaykumar
                            Oct 31, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: sainagar colony, nagole
                            Website: olx.com

                            We have searched for activa honda in OLX and then we have contacted a person who was selling his scooty for 23, 000 so, we contacted him and made a deal to 21, 000 then he is okay with that and he asked us to transfer 3, 100 for transportation charges as he said that the vehicle belongs to army dept. and through the bill we can register the vehicle on to our name.

                            he manuplated that he was an army person working nanded airport but actually he is from UP he shared all of his aadhar, RC, Army ID, and also even he made a video call in which he was wearing an army uniform.

                            so, finally he took 32, 000 but we have received none.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 02, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            We're sorry for the inconvenience caused to you.

                            We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                            Please find below the list of required information -

                            1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                            2) You may also share the suspect's contact details used on OLX with us.

                            3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                            4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                            As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                            We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                            In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                            Hope the provided information helps.

                            For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                            Thank you for your patience and support.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rslamba
                              Oct 31, 2020
                              Report
                              Copy

                              Address: chandigarh

                              My ad [protected] is for Tolet of house, but it is being displayed in Office Catagory. PLEASE AMEND
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tambli Tr
                                Oct 29, 2020
                                Report
                                Copy

                                Address: nana peth pune maharashtra india

                                My account is ban any reason i want resolve my poblem
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  padeepsingh
                                  Oct 28, 2020
                                  Report
                                  Copy

                                  Address: ekta nagar jalandhar

                                  Sir mera name pardeep singh S/o sawan singh ekta nagar jalandhar ka rehne wala hoon .mere saath fraud huaa hai . alto lx 800 No.PB08 CE 8067 hai.paise bhi transfer kar diye hai or vo gaadi bhi nhi mili. contact no.[protected]. Name Pardeep Singh.
                                  Oct 28, 2020
                                  Updated by padeepsingh
                                  jisne fraud kiyaa hai uska no. hai [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ankur Dishawer
                                    Oct 27, 2020
                                    Report
                                    Copy

                                    My olx account is suspended so please unlock my suspended account
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Akash Marley
                                      Oct 27, 2020
                                      Report
                                      Copy

                                      Suspect is in Delhi and her number is [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ruksar ahmad
                                        Oct 27, 2020
                                        Report
                                        Copy

                                        This company has signed the contract I dont know how and now might demand for 6500 amount for not doing the work please help me sir
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit