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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 90

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N
Niharika Suvvada
Nov 7, 2020
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Address: osman towers,shop no 18,rtc complex ,vizianagarama

Hi,
am Niharika, last month we purchased OLXAD Rupess of 500,
our bank balance was debited but we didt get any AD, and I didnt get any refund from ur company.
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    Dinil Kumar 10
    Nov 7, 2020
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    We searched for a car in olx and we saw a car(KL 21 H 4000) for 125000 and the number was given so we contacted in the given
    number (+91 [protected]) and that guy was saying that he was from pangod milItary camp thiruvananthapuram and
    he said he selling the car because he wanted to go to jhamu and so that he is selling the car and he said that the
    courier charge is rupees 5200 and should pay it by online and next day on 4 th november 10:00am car will be delivered
    to my house that was the deal and on the next day(4th november ) he called me and said that our parcel officer will call you and other guy
    called me from this number (+91 [protected]) and he said that for the car to be delivered we have to pay rupees 35000
    and 50 rupees and we paid 35050 rupees as a single payment. But after that they called and said that it should be paid seperately and we paid again
    35000 and 50 rupees seperately and they said again that 25000rupees should be paid because the delivery time has
    over so for the delivery we have to pay additional 25000 and we paid that and finally they said that we should the entire amount
    then only they will deliver the car. I send Rs100300 to two different accounts (FIRST AC NO :[protected] IFSC :ICIC0006856 ACCOUNT HOLDER NAME: ARUNKUMAR KUSHWAHA)
    (SECOND ACC/NO:[protected] IFSC: PYTM0123456 ACCOUNT HOLDER NAME: MITHLESH SHRIVASTAV)
    Verified Support
    Nov 09, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
    Nov 09, 2020
    Updated by Dinil Kumar 10
    -I dont have an account in olx but the ad was on the olx and i called them using the number given in the olx ad.
    -ad id: https://www.olx.in/item/maruti-suzuki-swift-2013-diesel-75169-km-iid-[protected]
    - contact number of the suspect: [protected]
    [protected]
    -Suspect account number: AC NO :[protected] IFSC :ICIC0006856 ACCOUNT HOLDER NAME: ARUNKUMAR KUSHWAHA)
    (SECOND ACC/NO:[protected] IFSC: PYTM0123456 ACCOUNT HOLDER NAME: MITHLESH SHRIVASTAV

    Dear OLX User,

    We apologize for any inconvenience this may have caused you.
    Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
    For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

    Thanks,
    Team OLX
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      R
      Rajiv Maindargi
      Nov 7, 2020
      Resolved
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      Resolved

      I have been a subscriber with olx for many years, having bought and sold products . From last month my account suspended without any reason plz recover my account as soon as possible.
      Nov 7, 2020
      Complaint marked as Resolved 
      Plz check this mail id when i am on login page there is massage form olx that you Acount is banned Mail id is. Rajivmaindargi32@gmail
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        V
        vijayvihaa
        Nov 5, 2020
        Resolved
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        Resolved

        Address: mumbai

        Dear Sir, I had Purchased Used Mobile Phone Samsung A51 After Paying Him 16800 Cash From One Guy Sanjay Shah On-14th May 20, His Mobile No-[protected] From Olx Platform, He Had Provided Me Soft Bill Copy On Whatsapp At That Time On purchase, And Promise Me Original Copy Will Be Provided After Lockdown Is Over, Yesterday I Got a Call From Railway police Officer name MR Amol, And We Decided To Meet, they Inform Me Mobile Phone I am Using Was Stolen One. I Handed The Bill Copy N Information They Ask For. They Call me today At Thane Railway Police station, I Visited There N Handover My Phone To One Available Officer Name Vikas Patil. He Was Also Available There On the Previous Day Meet.
        Till Yesterday Seller Was Accepting My Phone call I am Asking Him For Original Bill Copy. Today He Has Put My Phone No On Reject List.
        Now I am in Trouble I has Lost My Money N Phone Also. I Had Attached With Detail Whatsapp Chat N The Location Where We Finalise Our Deal, With Invoice Copy Seller had provided
        Can You Please Heip Me In This Matter
        Aug 12, 2021
        Complaint marked as Resolved 
        Verified Support
        Nov 07, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
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          L
          Resolved
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          Resolved

          Address: kanchan park. society ,godhra.389001

          I need activa. so i shaw to olx and i deal on olx seller and he is prapose me i am army person so i dont meet you so i transport my activa so i transfer 35000/- rupise but he is not dilevered activa.and tottaly frouding me and i lose for 35000/- rupise ..so olx is mother off fraud sellers..and cheat the peaple..plaese take the my complaint and please refund my lose 35000/- rupise..and close the olx seller buyer company...
          Aug 11, 2021
          Complaint marked as Resolved 
          Verified Support
          Nov 06, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
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            B
            BiPiNShah
            Nov 3, 2020
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            Address: Patna

            My Total Rs 6400 Transcation But Delivery Boy Tell me To Again Transfer in support Money Rs4106 Then I request to refund my money but They tell in 90 days refund
            Nov 03, 2020
            Updated by BiPiNShah
            Plz help me
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              R
              R.Gopalakrishnan.
              from Chennai, Tamil Nadu
              Nov 3, 2020
              Resolved
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              Resolved

              There have been a legion of complaints against OLX.India in these times for their utter failure to protect their sites that have been now dominated by unethical social elements, defeating the very purpose of their sites created,
              that were originally designed to function as free-platforms for trading
              legally approved goods and to be used by genuine traders.Now, most of the traders are believed to be impostors with deceitful pretences and intentions.This is a dangerous trend that is to be arrested immediately.Majority of the traders using the platform/s are with criminal mental designs to
              misguide and defraud the public.It is strongly believed and noticed that they float parallel OLX sites very conveniently, pretending to be genuine traders, taking the genuine traders for fools.These impostors
              hide safely behind such floated platforms.Also, they use duplicate advertisements for the same items.For instance, a watch is advertised
              for sale for Rs.600/-.If a gullible buyer refers to the seller for details and final offer, the seller will quote the price as Rs.1600/- displaying a bogus advertisement.They will conveniently use the duplicate one with an abnormal price tag.The authorities of OLX.India know very
              well the tactics of the crooked sellers, but they have not taken any stringent measures to curb them.And, I fear these frauds might be engaged in illegal activities like trafficking drugs and other banned goods.The existence of OLX.In is a dangerous threat to the safety of our nation.They should dissolve their sites in India and float again
              with strict rules and regulations only.Their sites should be made paid
              platform/s for genuine tradings and transactions.
              The complete tradings and transactions should be under their supervision and control.Then only, they can check the entry of the
              deceivers.If needed, legal courts may impose required guidelines on
              such sites found with suspicious activities by unscrupulous social elements.Lagal courts alone can correct them.Moreover, the profiles of most of the traders and their addresses are not real.They feed fictituous and misguiding infos.There is no guarantee for the goods bought OR for the money paid.There is no accountability on the sellers
              and So, criminals take advantage of the site/s.Better to keep such sites at bay. The concerned Govts' authorities should look into the matter immediately for proper regulation.Prevention is better than cure.
              Aug 11, 2021
              Complaint marked as Resolved 
              Verified Support
              Nov 04, 2020
              OLX India Customer Care's response
              Dear OLX User,

              We're sorry for the inconvenience caused to you.

              We wish to look into your concern on priority. However, we would require more information to assist you appropriately

              Please find below the list of required information -

              1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

              2) You may also share the suspect's contact details used on OLX with us.

              3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

              4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

              As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

              We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

              In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

              Hope the provided information helps.

              For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

              Thank you for your patience and support.
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                I
                indianwarrior
                Nov 3, 2020
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                Address: Olx
                Website: www.olx.in

                I am using olx account for past 10yrs. I have put some of my furniture & electronics item for sale. But suddenly one fine day, could not login
                [protected]@gmail.com .
                I want my account back or justify what's my fault
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                  S
                  Sagarkt24
                  Nov 2, 2020
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                  My Account Got suspended for no Reason when I opened, so i opened another through my Gmail it also showed it got suspended after a few mins then I tried my FB login same thing happened have reported my problem to [protected]@olx.in, I haven't got any response it's been more than 48 hours 3 accounts I opened all were Suspended for No Reason I wish they could really solve this issue Even after the Mail, Please do the needful. 🙏🏻
                  Verified Support
                  Nov 04, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Nov 04, 2020
                  Updated by Sagarkt24
                  Dear Sir/Mam
                  I have already sent the details at [protected]@olx.in
                  And no reply has been given till now please do the Needful

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                    S
                    Shybom
                    Nov 2, 2020
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                    My account is banned for no reason. No fraud activity. All I can guess, is it is because I mentioned I am retired defence officer - which is not a lie. It is fact. Is this how people who served the country are treated?

                    Disgusting. My email [protected]@gmail.com and mob 99#######236
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                      H
                      HyperRider
                      Oct 31, 2020
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                      Address: www.olx.com
                      Website: www.olx.com

                      My accound is banned for no reason.i have not posted any ad yet.my email I'd is [protected]@live.in.
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                        M
                        msqrockstar92
                        Oct 31, 2020
                        Resolved
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                        Resolved

                        Website: www.olx.in

                        I am using OLX service for more than 5 years to exchange, buy and sell goods and products, then it was my recommended and preferred choice of all. Nowadays I have started my own products selling and when I posted ad, after a day it is suspended, and I cannot login nor do I can manage what's beneath. This is really terrible to handle. I am using my mobile number to login.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Oct 31, 2020
                        Updated by msqrockstar92
                        My mobile number is [protected].
                        Verified Support
                        Nov 02, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Greetings from OLX!

                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        We look forward to serving you better.
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                          P
                          pajaykumar
                          Oct 31, 2020
                          Resolved
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                          Resolved

                          Address: sainagar colony, nagole
                          Website: olx.com

                          We have searched for activa honda in OLX and then we have contacted a person who was selling his scooty for 23, 000 so, we contacted him and made a deal to 21, 000 then he is okay with that and he asked us to transfer 3, 100 for transportation charges as he said that the vehicle belongs to army dept. and through the bill we can register the vehicle on to our name.

                          he manuplated that he was an army person working nanded airport but actually he is from UP he shared all of his aadhar, RC, Army ID, and also even he made a video call in which he was wearing an army uniform.

                          so, finally he took 32, 000 but we have received none.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 02, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          We're sorry for the inconvenience caused to you.

                          We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                          Please find below the list of required information -

                          1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                          2) You may also share the suspect's contact details used on OLX with us.

                          3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                          4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                          As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                          We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                          In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                          Hope the provided information helps.

                          For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                          Thank you for your patience and support.
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                            rslamba
                            Oct 31, 2020
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                            Address: chandigarh

                            My ad [protected] is for Tolet of house, but it is being displayed in Office Catagory. PLEASE AMEND
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                              Tambli Tr
                              Oct 29, 2020
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                              Address: nana peth pune maharashtra india

                              My account is ban any reason i want resolve my poblem
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                                padeepsingh
                                Oct 28, 2020
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                                Address: ekta nagar jalandhar

                                Sir mera name pardeep singh S/o sawan singh ekta nagar jalandhar ka rehne wala hoon .mere saath fraud huaa hai . alto lx 800 No.PB08 CE 8067 hai.paise bhi transfer kar diye hai or vo gaadi bhi nhi mili. contact no.[protected]. Name Pardeep Singh.
                                Oct 28, 2020
                                Updated by padeepsingh
                                jisne fraud kiyaa hai uska no. hai [protected]
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                                  Ankur Dishawer
                                  Oct 27, 2020
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                                  My olx account is suspended so please unlock my suspended account
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                                    Akash Marley
                                    Oct 27, 2020
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                                    Suspect is in Delhi and her number is [protected]
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                                      Ruksar ahmad
                                      Oct 27, 2020
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                                      This company has signed the contract I dont know how and now might demand for 6500 amount for not doing the work please help me sir
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                                        Prabhanjan Naik
                                        Oct 26, 2020
                                        Resolved
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                                        Resolved

                                        I have been using OLX since 4-5 years and have bought a lot item through them. But today when I want to sell my phone and post an add they have suspended my account for absolutely no reason and I'm sure I have not breached any of their usage policy.

                                        Also there is no way to contact OLX customer care even through email.

                                        Really saddened by this behaviour of OLX and I request to give me access to my account. I'm also ready to do my KYC verification.

                                        My account email address - [protected]@gmail.com
                                        Oct 27, 2020
                                        Complaint marked as Resolved 
                                        Oct 27, 2020
                                        Updated by Prabhanjan Naik
                                        Here is email for their support team [protected]@olx.in

                                        Write a mail to them regarding the issue they will fix the problem.
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