[Resolved] Olx India — fraud with me by a buyer, olx also not cooperating, instead banned my login | |||
Email to olx Hi I had sold my iphone 7 plus thru olx to mr azaad. Had agreed to terms and conditions on olx chat. He had sent me neft, i handed over the cel to him, later on i found that the neft is fraudulent. He has cheated me. Now i saw that he has deleted the chat from the chat box. His name is azaad. I need his details and chat details so that i can lodge a formal police complaint. Ad id [protected] Transcripts of email to olx after i was blocked Today after i made complaint to you regarding fraudalant activity which had been taken place, i felt strange that instead of helping me tackle the issue and help your client, you instead blocked and banned my account from login. How can u do this, when the chat and other information is a subject to investigation for fraudalant activities done. Is it right and responsible way.. I being a paid customer of your, using premium paid services to sell my product, when i needed your help the most you just banned me.. Is this ethical and justified.. Or is it such that you don't want the curprit to be searched and traced, i can't understand the logic behind this. I demand full chat information made for selling between me and azaad, his contact details as you have mentioned email and mobile verified.. Kindly give me details of mr azaad and the deal chat details asap, so that it can be used in investigation. I have already made revellant complaints to govt departments which are under preview. Hope you will restore my login and provide details. As demanded by olx for buyer details which i have are Email : [protected]@gmail.com Mobile : +[protected] Date of sale 5th aug 2017. Was this information helpful? | |||
Oct 24, 2017 Complaint marked as Resolved Verified Support Sep 15, 2017 OLX India Customer Care's response Dear Dinesh, Greetings from team OLX! Thank you for sharing your concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. Moreover, we have unbanned your account which was got banned due to some technical issues. As you have said, you have already filed a FIR against the buyer, kindly ask the legal authorities to send an email from their official email ID seeking information and we will share all the relevant information with them. We appreciate your patience and understanding in this matter. Addressing your concern is our priority and we will always give you the best possible service. Thanks, Team OLX! | |||
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Will update soon about my progress about catching the fraud Mr azaad malhotra . His picture and fraudulent adhaar card pic attached for public to be aware of him.
If any one come across his know abouts do inform, regards