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Updated: Jun 15, 2025
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OLX India reviews & complaints page 43

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L
Libin7352
from Kollam, Kerala
May 20, 2022
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I was selling a product frkm my household. And mentuoned my dads numner snd my number in a chat where a user was ready to purchase. After yhat my acvountvwas suspended. I hav never done anyhing which gies against the rules and policy. Kindly look int o it and please un ban my account.
May 21, 2022
Updated by Libin7352 My contact number is [protected] kindly please unban my account. I have not broken any rules or regulations.
View replies
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Reply
Kindly please share the correct email id for me to send my contact number.
Reply
Kindlky send me the right email id to send my contact number
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    A
    Advocate Divyansh Gore
    May 19, 2022
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    My client had sold his car bearing registration number MH12ET7288 of make Škoda model ocktavia elegance on 14/10/2019 for sum of Rs 1, 05, 000/- to OLX cash my car. It’s still in my clients name and OLX cash my car hasn’t transferred the car. Some one has been using it and My client has been receiving fines from RTO because OLX cash my car is using the car and committing traffic offences
    View replies
    Dear OLX User,

    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

    Email address: [protected]@olx.com
    Phone Number:[protected]:00am - 07:00pm).

    Warm Regards,
    Team OLX
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      B
      beingsundeep
      May 19, 2022
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      Sai charan - mob:[protected].
      the user sold me a phone in warranty on OLX, issue occurred today
      1) the phone is locked as it was bought under flipkart smart upgrade plan and am unable to use it any further - lost my money and mobile
      2) he said he will pay the remaining amount but has not paid yet and not returning the calls.

      Raised a req with Flipkart also but they are saying they cant do much even though it is against "flipkart smart upgrade resale policy"

      i am stuck with locked mobile which only flipkart can unlock if the user pays remaining amount.
      +2 photos
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        Y
        Yashwant Dewangan (yashwant)
        from Durg, Chhattisgarh
        May 18, 2022
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        Website: www.olx.com

        I uploaded a book advertisement and without any reasons i get notification your account get suspended
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          M
          Mustafa H
          May 17, 2022
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          Website: www.olx.in

          Olx has banned my account and has not even given any intimidation before doing so not have i received any email for the same...If you don't want us to post ads or buy on your platform why do you advertise so much????
          Me email id mustafa.[protected]@gmail.com
          +1 photos
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            R
            Raosaheb Patil
            from Belgaum, Karnataka
            May 17, 2022
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            My olx account started appearing as banned from last 3 days. I have not dealt with anyone from this site till now. Then how my account can be banned.
            please unblock it ASAP
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              A
              andy123321
              May 15, 2022
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              I was defrauded today for 40, 000 rupees by a fraudster operating with impunity on OLX. Apparently this is commonplace on the OLX site & the company does no due diligence on anyone. They need to be shut down if they cant assure basic consumer protection.
              View replies
              Dear OLX User,

              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
              • AD Id on which you contacted the user
              • Contact details of the suspicious user
              • Proof of fraud (like payment screenshots, delivery receipt, etc.

              Thanks,
              Team OLX
              Reply
              Dear OLX user,

              Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
              Reply
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                K
                karamsand222
                May 14, 2022
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                Website: www.olx.com

                My name is Karam and I've been trying to sell AC on OLX. They ban me more than twice after I recieve bunch of messages from buyers. I am so, tired with this pathetic platform. It seems they push people to buy their membership. My registered number is 9876*662**
                Ad ID [protected]
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  V
                  Vineeth V.s.
                  May 14, 2022
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                  Address: India

                  Complind about job olx app.one name different number.debited 55000 amount.not be refund.[protected] [protected] two number different name.please action abount into this two number.please help refund amount.full evidence proof
                  View replies
                  Please help refund amount
                  Reply
                  Dear OLX User,

                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                  • AD Id on which you contacted the user
                  • Contact details of the suspicious user
                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                  Thanks,
                  Team OLX
                  Reply
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                  1 found this helpful
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                    C
                    chinna drlng
                    May 11, 2022
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                    Address: Ongole

                    Without any reason my accounts are all banned ..i didnt do any thing to any one ..then why my accounts are all disable ? Can u pls tell me the proper answer to my question
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Reply
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                      A
                      Abhay007
                      from Ghugus, Maharashtra
                      May 9, 2022
                      Resolved
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                      Resolved

                      AD ID - [protected]
                      Activate my AD Fast
                      My AD was Active but your customer care deactivated it, What is this ?
                      Jun 20, 2022
                      Complaint marked as Resolved 
                      May 10, 2022
                      Updated by Abhay007                       AD ID - [protected]
                      Activate my AD Fast
                      May 10, 2022
                      Updated by Abhay007                       My AD is of - Game Controller for Android Mobile Phones Tablet ETC
                      It's a Multipurpose Controller
                      So ACTIVATE my AD Fast
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                        J
                        JESUS IN MY LIFE*
                        May 8, 2022
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                        Address: Anakapalli

                        My Number Is suspended In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads. My number is [protected]
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,

                        Team OLX
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                          J
                          JESUS IN MY LIFE*
                          May 8, 2022
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                          Address: Anakapalli

                          Dear olx
                          My account ([protected]) its baned without any reason please help me
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,

                          Team OLX
                          Reply
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                            V
                            Vijayraj Velsamy
                            May 8, 2022
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                            Address: Dwarka Sector 1, Delhi
                            Website: www.olx.in/item/samsung-note-9-display-iid-1682584138

                            May 7, 2022. I have Sent Rs.1500 to a Buyer (Ashutosh Pandey, Aadhaar No.[protected], Mobile no. [protected]). For Advance of Purchasing The Mobile But after I sent him the cash, He was Not responding Calls, messages and Everything and His Mobile.

                            I Have Conversations With him on Olx and Whatsapp
                            i have His Mobile Number
                            I have His Aadhaar Card Copy
                            +1 photos
                            May 14, 2022
                            Updated by Vijayraj Velsamy                             the contact details of the person that I Am referring to :

                            Name : Ashutosh Pandey
                            DOB : 03.05.2001
                            Gender : Male
                            Aadhaar Number :[protected].
                            Address : Delhi Dwarka Sector 1.
                            Phone : +91 [protected].

                            Still There is no Response from Him, Please Help Me,
                            And Now he Have Created New Ad and Cheating Others, All Attachments Below, Please Kindly Help Sir.

                            May 14, 2022
                            Updated by Vijayraj Velsamy                             He was Still Active on Olx, and He was uploaded a New Ad of Some Mobile,

                            This is his Olx Profile : https://www.olx.in/profile/[protected]

                            This is His new Ad : https://www.olx.in/item/oppo-reno-6-pro-display-iid-[protected]

                            It seems he was Cheating from Jun 2018.

                            Please Kindly Help us, Otherwise he will Continue the samething always, and Like Many people will be Cheated, Get Cheated Feel is very Bad please Understand Our Situation Sir

                            May 14, 2022
                            Updated by Vijayraj Velsamy                             Please Help Us
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                              S
                              Suraj Mallipog
                              from Navi mumbai, Maharashtra
                              May 7, 2022
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                              Hello Team OLX,

                              My Number Is suspended In Olx Account, Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
                              account register mobile number [protected]
                              +1 photos
                              Verified Support
                              May 08, 2022
                              OLX India Customer Care's response                               Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              May 08, 2022
                              Updated by Suraj Mallipog                               Your mail id is showing protected how to mail you
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                                P
                                Pranath D
                                May 7, 2022
                                Resolved
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                                Resolved

                                Date of incident-06/05/2022
                                client number- [protected]

                                A Seller named to be as ML NARAYAN. posted a household items to be in sales (sofa set, tv, etc).He tricked my brother to buy this item and convinced him, and somehow collected approx 50000 rupees. he claimed himself as an soldier in indian army...but truly a fraud.
                                +1 photos
                                Jun 11, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                May 08, 2022
                                OLX India Customer Care's response                                 Dear OLX User,

                                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                • AD Id on which you contacted the user
                                • Contact details of the suspicious user
                                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                Thanks,
                                Team OLX
                                Helpful
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                                  A
                                  Aditya_r
                                  from KOLKATA, West Bengal
                                  May 7, 2022
                                  Resolved
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                                  Resolved

                                  Dear Team,
                                  I am using OLX from last few years. From NOV 2021 i cant access my account as it is shows "Your account is suspended". I dont know why this is showing.
                                  Please reactivate my account . My registered mobile number is[protected] and email id is "[protected]@gmail.com".
                                  If any valid documents require please let me know i can provide.
                                  I humbly request please allow me to access my account.
                                  Thank You
                                  +1 photos
                                  Jun 14, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 08, 2022
                                  OLX India Customer Care's response                                   Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    S
                                    Sayed Zaeem
                                    May 5, 2022
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                                    Whenever I tried to log in to OLX from the mobile app it shows my account has been blocked, there is no clear information on why my account is blocked or not received any mail informing me my account is blocked, This is so unprofessional from OLX.
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Reply
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,

                                    Team OLX
                                    Reply
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                                      J
                                      JerryAtha
                                      from Ernakulam, Kerala
                                      May 5, 2022
                                      Resolved
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                                      Resolved

                                      I already paid 59(to boost) plus 79(to post one free ad) for my TV ad today may 5th 2022. It got active for some time. And now it shows inactive and asks me to wait 5 more days to post free ad why is it? Add id [protected]. Again it also shows as my ad will expire in 04/06/2022 when I open my ad.
                                      +1 photos
                                      Jun 14, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 07, 2022
                                      OLX India Customer Care's response                                       Dear OLX User,

                                      We apologize for any inconvenience this may have caused you.
                                      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                      Thanks,
                                      Team OLX
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                                        A
                                        Abbhijith
                                        from Tirur, Kerala
                                        May 5, 2022
                                        Resolved
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                                        Resolved

                                        I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined. Why?
                                        +1 photos
                                        Jun 7, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 07, 2022
                                        OLX India Customer Care's response                                         Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        View replies
                                        My account also got suspended without any reason i was about to close a deal with a client but this thing has cancelled cz of the ban ?? Why is it like this? Ik that It is a great platform to sell and purchase with a great market out there but you can play like this right
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