Olymp Trade Complaints & Reviews

It's been more than 36 hours. I requested for INR 830 withdrawal, it is showing payout in progress. But till now, there is no money transfer to my bank account.
Please consider this problem. Make it process faster.
User ID: 91122543

Jul 8, 2022

Complaint marked as Resolved

Sir i did withdrawal but i haven't got my money yet it's been too much time please give me my money soon email :[email protected]

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hi, dear Rahul.

Thank you for bringing this to our attention. Unfortunately, we are having a technical issue with UPI, but we can solve your case soon.

Regarding your withdrawal deposit, this is the task for our financial specialists. We have passed your ID account to them. They will check your withdrawal status and reaching out to you with comprehensive support.

Best regards, Olymp Trade team.

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I tried to withdraw INR 1500 first, it was returned back to my olymp account.
Again, I tried to withdraw INR 25, 000. It's been more than 3 hours but till now money isn't credited to my bank account.
Why withdrawal process isn't working? Why it used to give back money to olymp account? I want to withdraw as fast as you can.
I need money so urgently.
I used IMPS method. Kindly solve this issue. USER ID: 79878460
Email ID: [protected]@gmail.com

Aug 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jul 11, 2022

Updated by ARJUN TOMAR It's been approx. 3 days waiting. It's so frustrating now. Kindly please process my money faster. I need it so urgently.

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hello, Arjun Tomar.

Thank you for reaching out. We understand the emergency of your case. We would like to solve it right away.

Regarding your withdrawal deposit, we have passed your ID account to our financial specialist. They will check your withdrawal status and contact you soon with the update.

Kindly be patient with us.
Best regards, Olymp Trade team.

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I have deposited 700 rupees and 48 hrs have been passed, also the in-app transaction shows it's failed but the money have been debited from my account it's a successful transaction according to bank, please resolve this ASAP
([protected])-transaction ID

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Greetings, Fahimamd.
Thank you for letting us know about this. We are facing technical issues with UPI. We would like to solve your case soon.

Kindly provide us with your ID account in the comment. So we can create a task for our financial specialist. With your ID account, they can check the deposit and reach out to you later with an update.

Waiting for your comment.
Best regards, Olymp Trade.

Jul 13, 2022

Updated by fahimamd thankyou for the response, my OLYMP TRADE user ID is[protected]

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It's been more than 36 hours. I requested for INR 1500 withdrawal, it is showing payout in progress. But till now, there is no money transfer to my bank account.
Please consider this problem. Make it process faster.
User ID: 79878460

Jul 8, 2022

Complaint marked as Resolved

Got money back in my olymp account.

Olymp Trade customer support has been notified about the posted complaint.

Jul 08, 2022

Updated by ARJUN TOMAR I got my money back to my olymp account. But why it was not transferred to my bank account? Why can't I withdraw by IMPS?

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hello, Arjun Tomar.

Thank you so much for writing back to us. We are glad that your case is solved and that you received the money.

If there is anything you need, please feel free to contact us.
Best regards, Olymp Trade team.

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S

sagar dibya

Jul 8, 2022

kitna time laga

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I knew that this broker offers an opportunity to trade bonuses and even withdraw the profit from them, but there is no opportunity to withdraw bonus funds.
It's okay. Recently wanted to get a subscription on 3 months and I was sure that I could use bonuses to subscribe.

Actually, I wanted to ask customer support but didn't want to distract them. I believe that this subscription might be paid with bonus funds which were given by the platform to me. However, it's not like that! How should I dela with bonuses in order to pay for subscription?

Jul 13, 2022

Complaint marked as Resolved

Wow... I thought it's easier than it turned out. Nevertheless, big thanks to the whole olymp trade team. You have clarified me everything, I guess, I will read the information thoroughly the next time in order not to distract them from the duties.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Greetings, Punished.

Thank you for reaching out. We would like to answer your questions as below:
1. No, you can’t withdraw the bonus, but you can withdraw the profit gained from bonuses. It can be withdrawn any moment and without any further conditions. When you submit a withdrawal request, your bonuses are deducted.
2. No, you can’t buy a subscription with bonuses. You cannot use the bonus money to pay for the Market features.

Hope we clarify all of your questions. If you have any questions, do not hesitate to reach us.

Best regards, Olymp Trade team.

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Address: Baneswar chak

Plz sir help me sir my 579$ is not credit my bank account it is 30 days fill today plz help me my 579 $ withdraw req number this funds not credit my bank account

Olymp Trade customer support has been notified about the posted complaint.

Jul 13, 2022

Updated by Eheidoebb Sir plz help

Jul 13, 2022

Updated by Eheidoebb Sir 1 month ka transaction dekhiye abhi tak koi amount nehi aya hai 579$ ka

Jul 13, 2022

Updated by Eheidoebb Plz help kijiye OLYMP TRADE plz

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hi, Eheidoebb.

Thank you for letting us know about your withdrawal delay. Unfortunately, we are having technical difficulty with UPI. We would like to solve your case now.

Please let us know your ID account. With it, we can track your transaction and contact you with the current status later.

Best regard, Olymp Trade team.

Jul 15, 2022

Updated by Eheidoebb [protected]account id,
[protected]$ transaction I'd
Sir plz help 30 days ho geya hai bank main money nehi aya hai abhi tak

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Address: Mumbai Maharashtra

Ho gya tha ki baat nhi hai na to be a

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 8, 2022

Verified Support

Greetings!

Dear users Сonsumer Сomplaints, please pay attention that this is a fake account and it has nothing to do with our support service. You can contact our support team in their Help section on the platform.

We have sent a request asking to remove advertising content. It mentions the suspicious phone number that is potentially dangerous to Consumer Complaints users. Kindly take measures. Otherwise, we will have to flag this review for removal.

Best regards,
Olymp Trade team.

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Address: Mumbai Maharashtra

Jaan ji ki baat nhi hai na to be a great day

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 8, 2022

Verified Support

Hi!

Dear users Сonsumer Сomplaints, please pay attention that this is a fake account and it has nothing to do with our support service. You can contact our support team in their Help section on the platform.

We have sent a request asking to remove advertising content. It mentions the suspicious phone number that is potentially dangerous to Consumer Complaints users. Kindly take measures. Otherwise, we will have to flag this review for removal.

Best regards,
Olymp Trade team.

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Its been 5 days but my ₹1343 has not been transferred to my account and they have deducted feom my upi
My id is 58632617 on olymp trade

Aug 13, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Greetings, Pranjal Chauhan 45.

Thank you for letting us know about this. Currently, we are having a technical issue with UPI systems. Hope you accept our apologies.

Regarding your deposit delay, we have passed your ID account to our finance department. They will sort out the situation and contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

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S Thimothy

Jul 10, 2022

Olymp trade-upi deposite problem

Hello i am thimothy (user id I[protected] have deposited 20$ in olymp trade but it has not shown in live account but the money from my wallet has been credited so i request you to please send my money to my olymp trade account user id 81609904

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Olymp Trade Customer Care's response, Jul 12, 2022

Verified Support

Hello, S Thimothy!

Thank you for contacting us. Please let's continue the communication on this case in one place at the link: https://www.consumercomplaints.in/olymp-trade-i-have-upi-deposit-problem-c3240966

Best regards,
Olymp Trade team.

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Let me describe the problem I encountered at olymp trade recently. I usually enter the platform from two devices: my PC and smartphone. But two weeks ago I was at my friend's house and my phone was charging. I entered the platform from his laptop with no difficulties. However two days ago I entered the platform from another PC and today I found out that I have no access to my account. I tried don’t know how many times but I just can’t enter it as if I have no account at all. If it’s the issue with the last PC, then why did I had access after I entered from another device the first time. I am completely puzzled by the situation. Right now I’m trying to contact the client support to clear things up. But the whole situation is frustrating to say the least.

Jul 11, 2022

Complaint marked as Resolved

This is another example that you have to read the terms and conditions properly. Or in my case, the olymp trade blog properly. If I would do that then I would know that your account will probably be blocked if you enter the personal area from different devices. The thing is, there is nothing to complain about, because it is done for the sake of traders’ security. Thus Olymp trade proved once again that its reliability is something that should be considered.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hi, Usman_Bhatnagar.

Thank you for contacting us. You can contact us:
- via e-mail [protected]@olymptrade.com
- in a live chat at www.olymptrade.com
- in direct messages of our group www.facebook.com/olymptradecom/

We will help you! We will be very grateful for the update on your issue.

Best regards,
Olymp Trade team.

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I started trading about a year ago and everything went nice. Olymp trade provides nice trading products, exactly the ones i need. Earlier I trade via Metatrader 4 with another broker, but once i switched to Olymp Trade I prefered it branded trading platform.
Is it matter of habbit or not, but I installed a desktop version of it. And here I have one problem with it. Once I make my order and it executes I can't find it in the deals history for about five or ten seconds. I don't say it somehow could affect my trading, but it quite puzzled me couple times and I want to know how to correct it.

Jul 6, 2022

Complaint marked as Resolved

Ok, so I got it. Problem was solved faster than I think and it waas all due to my internet connection. Now i got sufficient speed and delay I was talked about dissapear. Just nice!

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hello, Pushatih.

Thank you for writing back to us. We are glad that your question is solved. Internet speed affects how smoothly the platform is operating. When you check the Internet speed, kindly make sure it is more than 30 Mbps for the platform to perform stably.

Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards, Olymp Trade team.

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Faced quite a confusing situaion with verification here. When I opened an account I knew that I gotta upload the documents and send them in order to verify my account otherwise my account (or access to trading) might be closed.
Yeah, I knew everything, however, I did everything correctly and was promised that documents will be checked within 24 hours.
Today is the second day after I sent the documents and still have no respond from the representatives. What's going on?

Jul 9, 2022

Complaint marked as Resolved

Oh God... I had to be more attentive to the details. As usual, I scrolled the page and read the wrong information, that's why I asked this question. I think I should be more vigilant the next time. Better devote more time to researching the information.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

Olymp Trade Customer Care's response Hello, dear Shaitan_Gokhale!

Thank you for contacting us. Once all your documents are uploaded, the verification can take from 1 to 5 working days. Please specify your ID so that we can check the status of your verification.

Best regards, Olymp Trade team.

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I had put withdraw request of 8561 amount but olymp trade is not even giving my money not responding toward matter.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Hi, Rishi8594.

We kindly ask you to refrain from copying your reviews and to communicate in one review below. Thank you for your cooperation!

Best regards, Olymp Trade team.

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I had deposited 10000 INR. on 18th June, money is debited showing in my olymp trade account as pending kindly return my money back.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Greetings, Rishi8594.

Thanks for bringing this to our attention. Regarding your deposit delay, please provide us with your ID account. In this way, we can sort out your situation. Our financial specialist can contact you with comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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I don’t understand the olymp trade system really. I did everything the instruction said. I gathered all the required documents and sent them to the company yesterday. However I still can’t deposit funds to start trading. At this point I don’t know what else can I do. Of course I adressed the client support for this issue. But haven’t got the answer yet. In the end maybe it’s a sign that I shouldn’t start trading at all. I need to think about it.

Jul 8, 2022

Complaint marked as Resolved

Gosh I feel so stupid. I found an olymp trade blog that states clearly that the verification process can take up to 5 days in some cases. So big thanks to the olymp support that cleared everything up. And sorry for being such a fool.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Hi there, Nazir_Dhingra!

Thank you for keeping us informed. We know that our clients are used to fast and smooth KYC processes on the Olymp Trade platform. Please share your account ID and we will check the status of your verification.

Best regards, Olymp Trade team.

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I have made a request for money withdrawal of INR 3044 on 1 July. It was already debited from my olymp trade account 79599723, dut till now it is not credited to my account.
Mail id- [protected]@gmail.com

Jul 5, 2022

Complaint marked as Resolved

Withdrawal credit

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Olymp Trade Customer Care's response Hi, Pk357159!

Thanks for the update. We were glad to help you promptly. Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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I’ve deposited INR 700 on 11:43 pm, July 3 but the profile doesn’t show the money deposited. Please take immediate action.

Aug 7, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

Olymp Trade Customer Care's response Hello, Itsokaydeepti.

Thanks for letting us know about this. Regarding your situation is a task for our financial specialist, please provide us with your ID account. In this way, we can sort out your situation and contact you with comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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Address: MAKARBAGSAHI,, BUXI BAZAR, CUTTACK

I have deposited 30$ in my account and it's more than 48 hours that my account has not been refilled. The client support is not helping that much. Plz look into the matter.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Greetings, Kumar Annav.

We are sorry to hear you had such an experience, but we really appreciate you bringing this issue to our attention. Unfortunately, at this moment there are technical difficulties with UPI. We hope you will accept our sincerest apologies.

Please provide your ID account in the comments. This way we will be able to sort out your case and provide comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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Address: #, #151, 27th Cross, 6th Block Jayanagar, Bangalore

I had made Deposit of 25000rs .But till now i had not received please have check and do . I had attached screenshot payment also plz have check and do needfull.

Aug 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Olymp Trade Customer Care's response Greetings, $anjau.

Thank you for letting us know about your case. Regarding your deposit delay, please provide us with your ID account in the comment. So we can make a task for our financial specialists. They will investigate your case and contact you soon to provide comprehensive support.

We are waiting for your response.
Best regards, Olymp Trade team.

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I have deposited 2 times INR 1580 to from my bank account to Olymp trade account(Id[protected] date 29/06/2022, 3/07/2022. But the trading app shows that the transaction is failed in transaction history and still the money is neither added in trading account nor return back to bank account... Kindly help me...

Aug 13, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hello, RC1990.

Thank you for bringing this to our attention. Currently, we are facing a technical issue with UPI. We would like to solve your case soon.

This is the task for our financial specialists. We have passed your ID account. They will investigate your case and reach out to you with the current update.

Kindly be patient with us.
Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 41

Withdrawal of money did not reach my bank account

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Withdrawal amount isn't credited to my bank account. I used IMPS method. They used to retur money back to olymp account.

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UPI deposit

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Withdrawal delay

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Subscription

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My 579$ money is not received in my upi link bank

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But I have a great time I see itddd

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Hyy naa re re re re re

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Upi deposit problem #2

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No access to my account unexpectedly

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Technical issues

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Issues with verification

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Not able to withdraw money from olymp trade account

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Deposit not showing in account

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Long verification process

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Withdrawal not credit

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Funds not deposited

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Deposit via upi

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Payment

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Balance refund

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