Olymp Trade Complaints & Reviews

Address: Baneswar chak

Plz sir help me sir my 579$ is not credit my bank account it is 30 days fill today plz help me my 579 $ withdraw req number this funds not credit my bank account

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Olymp Trade customer support has been notified about the posted complaint.

Jul 13, 2022

Updated by Eheidoebb Sir plz help

Jul 13, 2022

Updated by Eheidoebb Sir 1 month ka transaction dekhiye abhi tak koi amount nehi aya hai 579$ ka

Jul 13, 2022

Updated by Eheidoebb Plz help kijiye OLYMP TRADE plz

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hi, Eheidoebb.

Thank you for letting us know about your withdrawal delay. Unfortunately, we are having technical difficulty with UPI. We would like to solve your case now.

Please let us know your ID account. With it, we can track your transaction and contact you with the current status later.

Best regard, Olymp Trade team.

Jul 15, 2022

Updated by Eheidoebb [protected]account id,
[protected]$ transaction I'd
Sir plz help 30 days ho geya hai bank main money nehi aya hai abhi tak

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Address: Mumbai Maharashtra

Ho gya tha ki baat nhi hai na to be a

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 8, 2022

Verified Support

Greetings!

Dear users Сonsumer Сomplaints, please pay attention that this is a fake account and it has nothing to do with our support service. You can contact our support team in their Help section on the platform.

We have sent a request asking to remove advertising content. It mentions the suspicious phone number that is potentially dangerous to Consumer Complaints users. Kindly take measures. Otherwise, we will have to flag this review for removal.

Best regards,
Olymp Trade team.

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Address: Mumbai Maharashtra

Jaan ji ki baat nhi hai na to be a great day

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 8, 2022

Verified Support

Hi!

Dear users Сonsumer Сomplaints, please pay attention that this is a fake account and it has nothing to do with our support service. You can contact our support team in their Help section on the platform.

We have sent a request asking to remove advertising content. It mentions the suspicious phone number that is potentially dangerous to Consumer Complaints users. Kindly take measures. Otherwise, we will have to flag this review for removal.

Best regards,
Olymp Trade team.

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Its been 5 days but my ₹1343 has not been transferred to my account and they have deducted feom my upi
My id is 58632617 on olymp trade

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Aug 13, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Greetings, Pranjal Chauhan 45.

Thank you for letting us know about this. Currently, we are having a technical issue with UPI systems. Hope you accept our apologies.

Regarding your deposit delay, we have passed your ID account to our finance department. They will sort out the situation and contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

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S Thimothy

Jul 10, 2022

Olymp trade-upi deposite problem

Hello i am thimothy (user id I[protected] have deposited 20$ in olymp trade but it has not shown in live account but the money from my wallet has been credited so i request you to please send my money to my olymp trade account user id 81609904

Upi deposit problem #2 - Comment #4020013 - Image #0

Upi deposit problem #2 - Comment #4020013 - Image #1

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Olymp Trade Customer Care's response, Jul 12, 2022

Verified Support

Hello, S Thimothy!

Thank you for contacting us. Please let's continue the communication on this case in one place at the link: https://www.consumercomplaints.in/olymp-trade-i-have-upi-deposit-problem-c3240966

Best regards,
Olymp Trade team.

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Let me describe the problem I encountered at olymp trade recently. I usually enter the platform from two devices: my PC and smartphone. But two weeks ago I was at my friend's house and my phone was charging. I entered the platform from his laptop with no difficulties. However two days ago I entered the platform from another PC and today I found out that I have no access to my account. I tried don’t know how many times but I just can’t enter it as if I have no account at all. If it’s the issue with the last PC, then why did I had access after I entered from another device the first time. I am completely puzzled by the situation. Right now I’m trying to contact the client support to clear things up. But the whole situation is frustrating to say the least.

Jul 11, 2022

Complaint marked as Resolved

This is another example that you have to read the terms and conditions properly. Or in my case, the olymp trade blog properly. If I would do that then I would know that your account will probably be blocked if you enter the personal area from different devices. The thing is, there is nothing to complain about, because it is done for the sake of traders’ security. Thus Olymp trade proved once again that its reliability is something that should be considered.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hi, Usman_Bhatnagar.

Thank you for contacting us. You can contact us:
- via e-mail [protected]@olymptrade.com
- in a live chat at www.olymptrade.com
- in direct messages of our group www.facebook.com/olymptradecom/

We will help you! We will be very grateful for the update on your issue.

Best regards,
Olymp Trade team.

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I started trading about a year ago and everything went nice. Olymp trade provides nice trading products, exactly the ones i need. Earlier I trade via Metatrader 4 with another broker, but once i switched to Olymp Trade I prefered it branded trading platform.
Is it matter of habbit or not, but I installed a desktop version of it. And here I have one problem with it. Once I make my order and it executes I can't find it in the deals history for about five or ten seconds. I don't say it somehow could affect my trading, but it quite puzzled me couple times and I want to know how to correct it.

Jul 6, 2022

Complaint marked as Resolved

Ok, so I got it. Problem was solved faster than I think and it waas all due to my internet connection. Now i got sufficient speed and delay I was talked about dissapear. Just nice!

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hello, Pushatih.

Thank you for writing back to us. We are glad that your question is solved. Internet speed affects how smoothly the platform is operating. When you check the Internet speed, kindly make sure it is more than 30 Mbps for the platform to perform stably.

Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards, Olymp Trade team.

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Faced quite a confusing situaion with verification here. When I opened an account I knew that I gotta upload the documents and send them in order to verify my account otherwise my account (or access to trading) might be closed.
Yeah, I knew everything, however, I did everything correctly and was promised that documents will be checked within 24 hours.
Today is the second day after I sent the documents and still have no respond from the representatives. What's going on?

Jul 9, 2022

Complaint marked as Resolved

Oh God... I had to be more attentive to the details. As usual, I scrolled the page and read the wrong information, that's why I asked this question. I think I should be more vigilant the next time. Better devote more time to researching the information.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

Olymp Trade Customer Care's response Hello, dear Shaitan_Gokhale!

Thank you for contacting us. Once all your documents are uploaded, the verification can take from 1 to 5 working days. Please specify your ID so that we can check the status of your verification.

Best regards, Olymp Trade team.

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I had put withdraw request of 8561 amount but olymp trade is not even giving my money not responding toward matter.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Hi, Rishi8594.

We kindly ask you to refrain from copying your reviews and to communicate in one review below. Thank you for your cooperation!

Best regards, Olymp Trade team.

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I had deposited 10000 INR. on 18th June, money is debited showing in my olymp trade account as pending kindly return my money back.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Greetings, Rishi8594.

Thanks for bringing this to our attention. Regarding your deposit delay, please provide us with your ID account. In this way, we can sort out your situation. Our financial specialist can contact you with comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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I don’t understand the olymp trade system really. I did everything the instruction said. I gathered all the required documents and sent them to the company yesterday. However I still can’t deposit funds to start trading. At this point I don’t know what else can I do. Of course I adressed the client support for this issue. But haven’t got the answer yet. In the end maybe it’s a sign that I shouldn’t start trading at all. I need to think about it.

Jul 8, 2022

Complaint marked as Resolved

Gosh I feel so stupid. I found an olymp trade blog that states clearly that the verification process can take up to 5 days in some cases. So big thanks to the olymp support that cleared everything up. And sorry for being such a fool.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Hi there, Nazir_Dhingra!

Thank you for keeping us informed. We know that our clients are used to fast and smooth KYC processes on the Olymp Trade platform. Please share your account ID and we will check the status of your verification.

Best regards, Olymp Trade team.

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I have made a request for money withdrawal of INR 3044 on 1 July. It was already debited from my olymp trade account 79599723, dut till now it is not credited to my account.
Mail id- [protected]@gmail.com

Jul 5, 2022

Complaint marked as Resolved

Withdrawal credit

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Olymp Trade Customer Care's response Hi, Pk357159!

Thanks for the update. We were glad to help you promptly. Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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I’ve deposited INR 700 on 11:43 pm, July 3 but the profile doesn’t show the money deposited. Please take immediate action.

+1 photos

Aug 7, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

Olymp Trade Customer Care's response Hello, Itsokaydeepti.

Thanks for letting us know about this. Regarding your situation is a task for our financial specialist, please provide us with your ID account. In this way, we can sort out your situation and contact you with comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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Address: MAKARBAGSAHI,, BUXI BAZAR, CUTTACK

I have deposited 30$ in my account and it's more than 48 hours that my account has not been refilled. The client support is not helping that much. Plz look into the matter.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Greetings, Kumar Annav.

We are sorry to hear you had such an experience, but we really appreciate you bringing this issue to our attention. Unfortunately, at this moment there are technical difficulties with UPI. We hope you will accept our sincerest apologies.

Please provide your ID account in the comments. This way we will be able to sort out your case and provide comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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Address: #, #151, 27th Cross, 6th Block Jayanagar, Bangalore

I had made Deposit of 25000rs .But till now i had not received please have check and do . I had attached screenshot payment also plz have check and do needfull.

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Aug 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Olymp Trade Customer Care's response Greetings, $anjau.

Thank you for letting us know about your case. Regarding your deposit delay, please provide us with your ID account in the comment. So we can make a task for our financial specialists. They will investigate your case and contact you soon to provide comprehensive support.

We are waiting for your response.
Best regards, Olymp Trade team.

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I have deposited 2 times INR 1580 to from my bank account to Olymp trade account(Id[protected] date 29/06/2022, 3/07/2022. But the trading app shows that the transaction is failed in transaction history and still the money is neither added in trading account nor return back to bank account... Kindly help me...

+2 photos

Aug 13, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Olymp Trade Customer Care's response Hello, RC1990.

Thank you for bringing this to our attention. Currently, we are facing a technical issue with UPI. We would like to solve your case soon.

This is the task for our financial specialists. We have passed your ID account. They will investigate your case and reach out to you with the current update.

Kindly be patient with us.
Best regards, Olymp Trade team.

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I have deposited INR 3600 to from my bank account to Olymp trade account.. But the trading app shows that the transaction is failed in transaction history and still the money is neither added in trading account nor return back to bank account... Kindly help me...

Olymp Trade customer support has been notified about the posted complaint.

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rc1990

from Ghaziabad, Uttar Pradesh

Jul 3, 2022

I have deposited 2 times INR 1580 to from my bank account to Olymp trade account.. date 29/07/2022.But the trading app shows that the transaction is failed in transaction history and still the money is neither added in trading account nor return back to bank account... Kindly help me..

Deposited money is not added in Olymp trade account - Comment #4016618 - Image #0

Deposited money is not added in Olymp trade account - Comment #4016618 - Image #1

Deposited money is not added in Olymp trade account - Comment #4016618 - Image #2

Deposited money is not added in Olymp trade account - Comment #4016618 - Image #3

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Olymp Trade Customer Care's response, Jul 6, 2022

Verified Support

Greetings, Rc1990.

Thank you for contacting us. We apologize for the inconvenience due to technical difficulties with UPI. Please specify your ID. Our team successfully solves such cases.

Best regards,
Olymp Trade team.

Olymp Trade Customer Care

Jul 6, 2022

Verified Support

Greetings, Vishnu Venkat.

Thank you for letting us know about this. We would like to solve your situation immediately. Regarding your deposit delay, please provide us with your ID account in the comment. So we can make a task for our financial specialists. They will investigate your case and contact you shortly to provide comprehensive support.

We are waiting for your response!
Best regards, Olymp Trade team.

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I have been trading on Olymp Trade platform for almost three weeks. I started using few indicators right from beginning. I need them to find entry points into market.
I checked from previous indicator signals that they showed excellent results. But when I started to trade with them, I found problem. Indicators were changing their signals after I opened trade! I open trade, and signal disappears or shows opposite direction after a while! It looks like cheating!

Jul 3, 2022

Complaint marked as Resolved

I tested indicators on demo account and realized that I was wrong... I'm sorry I wrote this complaint and made a fool of myself! As it turns out, all indicators show final value only after candle closes. That is, I should have waited for candle to close and only then look at indicators signals.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 5, 2022

Verified Support

Hello, Avalan.

Thank you that you have resolved the complaint. We appreciate it. Getting to know how to use an indicator could be confusing sometimes. That is why we encourage traders to practice new indicators and strategies on the demo account. In this way, you can learn how it works and measure if it is suitable for your trading.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I had requested for withdrawal on 19 June 2022 now it has been more than 10 days and still I haven't received a single penny back I have been complaining for it since 20 June 2022 but the reply in back is just that we have created a task for you and our financial department is currently in processing your task i am frustrated by this so inefficient service of such a renowned platform

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 6, 2022

Verified Support

Hi, Aayushijoshi.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to solve your case immediately.

Regarding your withdrawal delay. We can have a push on our financial specialists’ investigation once we have your ID account. Please provide your ID account in the comment. We will make sure that our specialist understands your situation.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care

Jul 7, 2022

Verified Support

Hello, Aayushijoshi.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to solve your case immediately.

Regarding your withdrawal delay. We can have a push on our financial specialists’ investigation once we have your ID account. Please provide your ID account in the comment. We will make sure that our specialist understands your situation.

Best regards, Olymp Trade team.

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When I started trading here I paid attention to the system of statuses, starter, advanced and expert. It was quite fascinating for me, I guess challenging.
I explored the conditions and actually recently wanted to acquire a new advanced status. I clearly remember that I require to have at least 490$ in order to get a new status. Now I have 495$ on my account and I still have a starter status. I dunno what's wrong with this system and why it doesn't work properly but it's quite disappointing to me.
I require an answer from the representatives on this matter.

Jul 6, 2022

Complaint marked as Resolved

The next time I will check out all the information twice or even more. If I knew that I would be mistaken I would never ask such a qeustions and never bother olymp trade represntatives. Hope the next time I will be more attentive in such a case. Better sacrifice my personal time to sorting out such issues rather than distracting the company.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 5, 2022

Verified Support

Greetings, Oloshanishah!

Thank you for reaching out. We would like to answer your question on the system of status. You can gain the upper status in 2 ways:

1. Deposit: The simplest way is to top up your account with the required amount:

Starter — from the minimum amount to $499/€499 inclusively
Advanced — from $500/€500 to $1, 999/€1, 999 inclusively
Expert — from $2, 000/€2, 000

To clarify your situation, you need to make a deposit of more than $500. In this way, your status would be upgraded to Advance.

2. XP:
You can also upgrade your status by earning experience points (XP). XP is given for making trades in a live account and completing tasks of your Trader’s Way. Once you gain enough XP, you can upgrade to the new status.

We hope we clarify your question. Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I deposited Rs 700 in my trading account id 90465376 on 18th June but it failed then I deposited Rs 700 on 19th June but that too failed, after that I mailed [protected]@olymptrade.com and informed. I was asked to wait for 24 to 48 hours but even after completion of 48 hours my money was not returned after that I mailed again then I was asked to deposit money in 5 working days today is 13 days Me or a lot of people like me still haven't got the deposit back. Which only proves that a big scam is going on in our country in the name of Olymp Trade, in which simple people are being cheated, so action should be taken against this company.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 6, 2022

Verified Support

Hello, Aryan7767.

Thank you for contacting us. Your review is very concerning to us. We are committed to providing satisfying customer service. Hope you will accept our sincerest apologies for this situation. We would like to solve the case for you immediately.

Regarding your deposit delay, this is a task for our financial specialists. We have passed your ID account. They will investigate the case and contact you with comprehensive support.

Please be patient with us.
Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 41

My 579$ money is not received in my upi link bank

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But I have a great time I see itddd

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Hyy naa re re re re re

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Upi deposit problem #2

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No access to my account unexpectedly

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Technical issues

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Issues with verification

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Not able to withdraw money from olymp trade account

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Deposit not showing in account

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Long verification process

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Withdrawal not credit

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Funds not deposited

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Deposit via upi

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Payment

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Balance refund

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Deposited money is not added in Olymp trade account

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Indicators don't work correctly.

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Regarding withdrawal

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What's wrong with the system of statuses

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Deposit not received

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