Olymp Trade — Deposit of inr 2100 dated 16.09.22 not credited

I urged you to please impose a strict penalty on this platform for not resolving my issue since 60 days.
I have already provided the bank statement as desired by olymptrade but till now my deposit is not credited.
Inspite of several follow up mails they are not bother to revert on my mail's
I am becoming hopeless and helpless at this moment.
It is evidently the worstexperience of my life to trade on this platform
No body is listening...i am crying every day but they have lost their self esteem and ignoring my mails.
Further i would request you to instruct olymptrade to credit the compensation o[censored]sd 5000 immediately in my account alongwith deposit of inr 2100 for playing with innocent people emotional sentiments and loss of profit due to unavailability of fund

Regards
Kunal Soni
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Olymp Trade customer support has been notified about the posted complaint.
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Hello, Kunal Soni.

We are writing to you to let you know that your review is very concerning to us. And we treat it very seriously. We would like to solve your request soon. To do so, please provide us with your ID account. So that we can develop a thorough investigation of the pending. Then our specialist can call you with comprehensive support.

Please note that the normal processing time for a deposit should be instant. In some rare cases, it can take a while due to the other party's requirements.

We are waiting for your response!
Best regards, Olymp Trade team.
Kuna soni's [Complaint's author] reply, Nov 16, 2022
Email id [email protected]
Transaction ID 12f88e190b8b3750a710a6c3a211f30c | Personal ID 78635502 | Date 11/11/2022 | Deposit + 500 INR |
Already lots of time wasted...pls credit compensation pf inr 5000
Payment screenshot

2100 inr deposit screenshot

Olymp Trade Customer Care's response, Dec 6, 2022
Verified Support
Hello, Kunal Soni.

We received your response. We already sent it to our financial specialists. They are working on it and they will contact you shortly.

Best regards, Olymp Trade team.

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