Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2022
Olymp Trade Customer Care's response Hello, Prabhat Kumar Jena!
Thank you for reaching out to us. We are sorry that you had to experience such a thing. I assure you that Olymp Trade is a reliable broker, regulated by the International Financial Commission. Our customer satisfaction is extremely important to us and we would like to resolve this issue as soon as possible. Your details have already been forwarded to our team. Your patience and coordination are much appreciated!
Best regards, Olymp Trade team.
Apr 23, 2022
Updated by prabhat kumar jena Refund my balance Rs. 200000.00 and Solve the problem.
Verified Support
Apr 25, 2022
Olymp Trade Customer Care's response Prabhat kumar jena, hi!
We understand your concern. We are already working on your case. Our specialists will contact you soon to resolve this issue.
Best regards, Olymp Trade team.
Apr 26, 2022
Updated by prabhat kumar jena Refund my money Rs. 200000.00
Verified Support
Apr 27, 2022
Olymp Trade Customer Care's response Greetings, prabhat kumar jena!
We understand your feelings. Your task is our highest priority. We ask you for a little more patience. As soon as there is new information on the progress of your task, we will contact you.
Best regards, Olymp Trade team.
May 08, 2022
Updated by prabhat kumar jena Please Refund my $3000 and close it. it is the Platform operated by the Broker. and losses my $3000 refund it immediately.
May 08, 2022
Updated by prabhat kumar jena Refund my $3000 and close it. it is the Platform operated by the Broker. The Platform has a accelerator and it operate some one and then I Losses my $3000. refund it immediately. Otherwise I Blemish your company Name in Social Media in all over world.
Verified Support
May 11, 2022
Olymp Trade Customer Care's response Hello, dear prabhat kumar jena!
Thank you for contacting us. Your review is very concerning to us. Our specialists have already communicated with you. You have confirmed that all your deals were concluded by yourself.
It's a pity that your transactions are unsuccessful, but this does not mean that the company hacked your account. Quotes on our platform are identical for all users. We don't need to manipulate the chart because there're too many traders making deals in opposite directions.
We recommend that you attend a session with a VIP analyst. This way you can learn new things about trading and improve your skills.
Also, if you do not agree with the results of some deal, you can send an official complaint via e-mail to the following address: [protected]@olymptrade.com
Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.
Jun 04, 2022
Updated by prabhat kumar jena solve my problem and refund my money.
Jun 04, 2022
Updated by prabhat kumar jena Refund my money USD 3000. AND ALSO COMPROMISE WITH ME.
Jun 11, 2022
Updated by prabhat kumar jena I am a common man and medium family man. But I can't leave this until it refund. FTT is an illegal process and the company will be punished after the court decision. Your company harassed me and I losses huse amount in this process. it possesses by your broker and he is also a criminal in the law of Court. This is my last suggestion to Compromise with me and refund my all Lost money approximately USD3900.
Jun 11, 2022
Updated by prabhat kumar jena Jua khel aparadh hai to FTT aparadh nenhi hota hai kya.
Jun 11, 2022
Updated by prabhat kumar jena olymp company jua khel kar raha hai. Us kelie company ko kya karna hoga court batayega.
mera amount USD3900 Refund nenhi hoga to.
Jun 11, 2022
Updated by prabhat kumar jena mera all amount USD3900 refund my account No. [protected], IFSC Code- SBIN0000143.
Verified Support
Jun 15, 2022
Olymp Trade Customer Care's response Hello, Prabhat Kumar Jena!
We understand your feelings. There is no law in India, which prohibits Indian traders to trade on our platform. We have a large number of customers from India. Also, the company is a member of the Financial Commission, you can view our certificate here: https://financialcommission.org/olymp-trade/. The Commission investigated Olymp Trade’s company and platform to determine our practices meet their high standards. This can ensure that our traders are protected from any fraudulent activities of the broker.
It's a pity that you had some unsuccessful deals, but this does not mean that the company hacked your account. We broadcast the same quotes for all traders and do not interfere in the trading process. According to our rules, namely articles 4.4.1, 4.4.2, 4.4.3, and 4.4.5 of the Service Agreement, the client assumes full responsibility for trade.
If you want to improve your trading results, we will be glad to provide you with opportunities for this. Unfortunately, trades cannot be canceled. In order to fulfill all our obligations we have to follow the strict rules of our regulator, that is why we can not cancel those trades.
Best regards, Olymp Trade team.
Jun 17, 2022
Updated by prabhat kumar jena jua khel karne kelie kanhi per law hota hai ? Your FTT is like this. it is illigal rule of Financial Commissions law.
just compromise with me and refund my all balance $3900
Jun 17, 2022
Updated by prabhat kumar jena Ban this application Olymp Trade (FTT).
Thank you for contacting us. Your review is very concerning to us. We process most withdrawal requests within 24 hours. However, on rare occasions, the process might take up to 5 working days. We're kindly asking you to wait sometime.
We will be glad if you update the review when your case is resolved.
Best regards, Olymp Trade team.