Olymp Trade Complaints & Reviews

Hello, Jivin Chander.

Thank you for sending this question to us. One of the risk management features of Olymp Trade is that you will not lose an amount more than your capital. Regarding your inquiry, the order might have closed as your loss already reached the amount of your capital. To see this, you can check your price history on the platform. To do this, go to the Help section of the platform and select the Assets menu. Once you have selected the asset you wish to review, you can find information about its quotes in the Price History submenu. You can select the date and time of the quote you want to check there.

Don't hesitate to message us and our customer support if you have any other questions. We are always glad to help you out.

Best regards, Olymp Trade team.

Greetings, ShantanuOza.

Thank you for sharing. Regarding your question, the lines that you are referring to are the available tools in the platform like the indicators and oscillators. Trend indicators are mainly used to identify whether the asset price is in an uptrend or downtrend, while oscillators are used to identify overbought and oversold conditions as well as momentum to pinpoint trade entry and exit. These tools can help aid you with your trading strategies. You can enable or disable them anytime through the buttons located at the lower left side of the platform if you're trading on a desktop. You can also choose different kinds of it based on your strategy.

Don't hesitate to reach out if you have any more questions.
We wish you luck in trading!

Best regards, Olymp Trade team.

Greetings, PrasadPai.

Thank you for sharing your experience. We are glad that you have written to us.

There is a Market feature in Olymp Trade where you can purchase trading signals, strategies, indicators, and more which can assist in your trading. This is also where you can find the Adviser feature at the bottom of the list. Once you click the Advisers, different option will appear that you can subscribe to. The function of the tool is to allow you to set it up to notify you when trading opportunities become available based on the strategies you prefer to use.

Feel free to write to us if you have other questions. Good luck in trading!

Best regards, Olymp Trade team.

Hi, Gangaraj K.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, Hala Ojha.

Thank you for your feedback. We strive to provide the finest trading conditions for our users. Olymp Trade offers Fixed Time Trade, Stock, and Forex. Regarding your concern, we think you could have used the Fixed Time Trade, where a trade will be closed at a certain time. In Forex, you can close trade at your own time. In Fixed Time Trade, the trade will be closed according to your setting.

Let us know if you have any other questions or concerns.
Best regards, Olymp Trade team.

Greetings, DeepeshTr.

Thank you for bringing this to our attention. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. In particular, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

Greetings, DeepeshTr.

Thank you for bringing this to our attention. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. In particular, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

Greetings, DeepeshTr.

Thank you for bringing this to our attention. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. In particular, you can see the trading schedule of EURUSD in the Olymp Trade website assets pages --- you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

Hello, [protected]@gmail.com.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Waiting for your response.

Best regards, Olymp Trade team.

Greetings, Sackhcham H-r.

Thanks so much for sharing your experience with us. Yes, at Olymp Trade, you can switch from one to another trading mode in one click. We would like an Olymp Trade platform that is user-friendly, functional, and efficient.

We value your input and encourage you to let us know more details about your experience with us. We are glad to tell you that Olymp Trade increased the profitability for all statuses. Here we have
- The Starters will increase from 82% to 85%.
- The Advanced will increase from 85% to 89%
- The Experts will increase from 92% to 93%
We hope you like the new profitability scheme. If there's anything else we can do to help, please let us know.

Wish you lots of success.
Best regards, Olymp Trade team.

Greetings, HarPatil.

Thank you for sharing your experience. We are glad that you have written to us.

We would like to tell you that you can seek trading assistance from our technical analysis tool. On the left bottom of the chart, you can reach the third icon called Technical Analysis.

There is a Market feature in Olymp Trade where you can purchase trading signals, strategies, indicators, and more which can assist in your trading. When you purchase any feature/product in the market, you will be asked how long you would purchase it for and if you want it to auto-renew. If you do not click the auto-renewal feature, the subscription will end after the period you chose.

Best regards, Olymp Trade team.

Hi, dear Indivar Soni

Thank you for sending us the question. A pending order is a forex order to be executed at a later time. The trade will be executed when the asset re-opens for trading, reaches a predetermined price, or at a certain time.
A pending order will be created when a trade is opened in advance. The trade will be completed once the criteria are met. Expect some slippage.

Slippage refers to all situations in which an investor receives a different trade execution price than intended. Slippage occurs when the price changes between the time a trade order is requested and the time the order executes.

If you create a pending order when the asset is closed the order will be executed at the beginning of the trading session at the opening price.

If you create a pending order for an asset at a specific price the order will be executed when the price is reached. There may be some slippage as the trade is executed since prices change constantly.

If you create a pending order for an asset at a specific time the order will be executed when the time is reached.

Best regards, Olymp Trade team.

Hello, dear Naraka Lachman.

Thank you for writing to us. Please note that you can set the price on your own. You can take a look at the prices of other strategies in the Market to get an idea of how much you should sell yours for. But there are no limits and you can set any price you want for your strategy. Each time someone buys the strategy, you’ll receive 70% of the selling price.

Be aware that you set the price for a one-time purchase of your strategy. Once a trader buys your strategy, they will have unlimited use of it.

Best regards, Olymp Trade team.

Hello, Sharad Feroz.

Thank you for your interest in our signals. We are glad to tell you that you can buy signals from us in the “Market” section. Please go to the “Market” – “Signals”. There are signals for many assets.

Another way is that you can follow our channels. We publish signals regularly for free. You can take them as your reference.

Hope this is useful for you.
Best regards, Olymp Trade team.

Hello, FarazN.

Thank you for your comment. We do not charge for Spreads. A small fee as commission is taken only on the Forex trading mode. A certain amount is deducted from the trader's balance when opening a Forex trade. This amount depends on several criteria: trade amount, multiplier, asset specification, etc. The current commission is shown along with the rest of the information about the trade. However, the final payment may sometimes differ slightly due to the market situation.

Information about the minimum commission rate for opening trade and other conditions can be found in the "Assets " menu's " Trading Conditions " tab. You can access it through the "Help" section.

Another fee that you may need to know is the Overnight fee. Overnight fee is a commission for carrying a trader's leveraged position overnight and then deducted from the balance on a daily basis.

The amount of commission depends on the factors of the trade amount, direction, multiplier, and overnight fee rate of the pair. The latter can be found in the "Assets " menu's " Trading Conditions " tab.

Best regards, Olymp Trade team.

Hello, Bharat Nadig.

Thank you for leaving your feedback, your opinion is valuable to us. Regarding the stop loss or take profit, you can activate and deactivate it using the button at the settings located on the right side (if you are trading on a browser) or at the bottom (if you are trading using a mobile device). It is up to you whether you want to take advantage of this feature.

If any further questions appear, please, let us know. We will be happy to help.

Goodluck on your trading!

Best regards, Olymp Trade team.

Hello, Aditya sunil Khare.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Awaiting your response.

Best regards, Olymp Trade team.

Best regards, Olymp Trade team.

Greetings, Kusika Patel.

Thank you for sharing your experience. We are glad that you have written to us. Yes, its true that there is a Market feature in Olymp Trade where you can purchase trading signals, strategies, and more which can assist in your trading. When you purchase any feature/product in the market, you will be asked how long you would purchase it for and if you want it to auto-renew. If you did not click the auto-renewal feature, the subscription will end after the period you chose.

It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your account ID in the comment section.

We are awaiting for your reply.

Best regards, Olymp Trade team.

Greetings, Munaf Chokshi.

Thank you so much for choosing Olymp Trade. Indeed, it is a platform that can help you enhance your trading skills while also being beginner-friendly. Regarding the trading signals, they are placed in the Market as real-time trading signals from the company's analysts. You can purchase this to help in your trading. However, there are also free signals where you can see at the bottom left side of the platfrom if you are trading using a web browser.

We wish you success in your trading!

Best regards, Olymp Trade team.

Greetings, Rajnishsinghujjain.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your account ID. We can track the pending for you with it.

We are waiting for your reply.

Best regards, Olymp Trade team.

Greetings, Arav Gaba.

Thank you for your feedback. We are thrilled to have you as part of our big community! We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time.

Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. At Olymp Trade, you can switch from one to another trading mode in one click. You can do that easily by clicking on any asset. Under the asset, there are 3 tabs called Fixed Time, Forex, and Stocks.

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.