On-Dot Couriers & Cargo Complaints & Reviews

Address: New Delhi, Delhi, 110337

Website: On dot curior

Sir i send curior to delhi aerocity from jodhpur on 28 dec 2018 but today 4th jan2019 courior still not reached
Its worst service i had ever seen entire my professional service pacaket number is [protected]
Thus in packet is very important documents
Kindly delivered it on urgent basis
On bellow mention address
Suraj bagri
Kotak mahindra bank ltd
5th floor ibis commercial block asset no 9
Hospitality, distt delhi aerocity
Igi airport new delhi 110337

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D

Deepa Kapoor Gautam

from Delhi, Delhi

Jan 21, 2019

Atleast client should know the whereabout it's parcel but no responsibility of ondot people.
This is the last I sent my parcels through this .
Ridiculous or can say no service .
Don't pickup the phones even ..

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Address: Dehradun, Uttarakhand, 248001

Website: www.ondot.co

Two weeks ago i sent a package to my client through ondot courier ..the website says it reached hyderabd on 24th dec, but the delivery hasnt been made till date. Nobody answers the phones. All the phone numbers on the website are faulty. I had to bear expenses and i lost my order as well. It is a hprrible courier service. I would like to have my package back or delivered asap.

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Address: Shimla, Himachal Pradesh, 171006

I had used on dot couriers service to send a returning amazon package to kolkata. However my package was lost while on dot says that the package was delivered the person who were suppose to receive says that they did not receive it. The package was worth 4000 rupees. On talking to the regional manager hukum singh (Shimla). He told me that he would revert me on ensuring the package status however he never calls back this has continued for 3 days. No accountability by on dot has been taken. Their head office phone number does not work and they do not reply on the mails.

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Jan 04, 2019

Updated by Shubhamvyas I have not received any reply from Ondot courier services in regards to the complaint

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It is highly dissapointed of #on dot courier service i got a call and they clearly denied that they won't deliver the product in the specified address though i always get other couriers from other companies (Eg blue dart) at my place. So it's not this that they couldn't but they simply don't want to. I even told them that they can give it in the gate of the compound if not at my place, but still they denied and sent the product back.

I will never ever recommend this courier service to anyone.

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I have ordered some products from hoshiarpur n the person couriered through ondot. There are 2 cartons out of which i got one today, but not the other one. I m trying to track it but in ur website it is flashing that u don't have any track record for that carton. I m trying to call the given phone number, but in vain. Incoming is barred that's what i m getting whenever i m calling in that no. My consignment no. Is [protected]. Please tell me where it is. U can mail me dr. [protected]@gmail.com n call on [protected].
Thanks

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A

Anmolfabrics

from Ludhiana, Punjab

Dec 21, 2018

Dear sir
My parcel doc no [protected]
Date 20/11/2018
From ludhiana to amritsar
Is missing, courier company on dot not response for any quary.
Plz help me find the parcel and claim me the amount of parcel
I waiting for your response.

trying to track my courier, but no response - Comment #3304156 - Image #0

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Address: Belgaum, Karnataka, 590006

Website: ondot.co/index.aspx

The parcel was booked on =[protected] from ludhiana to belgaum in the name of vikrant desai but i have not yet recieved the parcel. The parcel us lying in banglore office since monday when i contacted the people at bangalore office they assured that they will send it to belgaum on monday evening but didn't the same thing happened on tuesday. I called them on tuesday they assured the same but haven't yet updated about it on the website
The consignment/docket number for the parcel is - [protected]
I hope that i get the parcel as soon as possible

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V. Sara

from Mumbai, Maharashtra

Dec 13, 2018

Dear Sir/Madam,

I have sent a courier (Please check into this that it must reach before 16th December because i have sent it almost 20 days before) from Mumbai to Muvattupuzha (Ernakulam, Kerala). Sent on 29/10/2018 it’s been 8 days and it has not yet reached.

Please check status of my courier [protected].

Please do the needful.

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Address: Gurgaon, Haryana, 122001

Dear team,

I have courier the parcel on 15-dec-18 from gurugram to mumbai but it has been not deliver yet and showing the same status online that "forward to mumbai (Maharashtra) - in transit" from the 15th dec'18.

I am wondering here and there but no one is responding on this.
I am discussing the issue with the gurugram team from the last 2 weeks from where i had send the parcel but they are giving me silly excuses on this.

Request you to look into the issue as it is very urgent otherwise i had to go to consumer forum or high escalation level because if you have taken any responsibility/task then its your duty to complete the task not mine to follow up day on day.

Consignment number: [protected]

+1 photos

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi this is anuj lohiya,
I made a courier of a product by your company from bias regional office punjab.

They didn't delivered the product on time till now, the product was dispatched on 15/11/2018. This shows how careful you are for your customer if my product didn't reach by tomorrow i m going to consumer court.
Courier consignment number is:[protected]

Thanks

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Address: Jaisalmer, Rajasthan, 345001

Dear sir
I sent a courier from Jaisalmer to googalkota, alwar from on-dot courier and cargo LTD on dated[protected] consignment no [protected] but they call me and ask to collect my courier from neemrana but they don't delivery my package till date. When I told him to return my package they charge for return my package.they cheated me pls help me sir

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S

Sujats

from Pune, Maharashtra

Dec 24, 2018

I have not received my parcel which was sent from haryana on 11 Dec 2018.
Also it shows that it is dispatch from delhi but not received in pune
Consignment no is [protected]

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Sir.. My courier no. Is - [protected]. Name on it was kunjan chugh, address - south point technical college, sonipat. It was dispatched on 28/11/2018 from hisar by dot couriers and was scheduled to be delivered on 1/12/2018. I didn't recieve my courier yet. Please take some action as it was very important to me. It contains some medicine. This is really lack of professionalism.

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H

Harjot Samra

from Patiala, Punjab

Dec 13, 2018

Hii my parcel tracking id is [protected] and i have dispatched this parcel on 15 november to kolkata.. It reached kolkata hub on 20th of november but till now(12 december) not reached the destination/address given.. Please deliver it or provide me with the reason of delay.. Thnx

didn't get my parcel - Comment #3297934 - Image #0

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Address: Aurangabad, Maharashtra, 202001

Parcel no. [protected] has booked from aurangabad (Maharastra) on 13 nov 2018 to aligarh (Uttar pradesh). But after a weak when parcel not received i raised complaint to registered email address ([protected]@ondot.co.in) and customer care phone numbers[protected]/812/912) but no solution provide me and nor reply given on email. I talk to pune customer care they said your parcel has been send to delhi office so call to delhi office. I call to delhi office ([protected]/730/731/732/733/735) they said your parcel did not received here. I had also wrote the complaints to the whatsapp number but no satisfactory responses given to me. That the customer care are unable t locate my parcel and saying we don't idea about your parcel and hanging the matter to other branches.
I am enclosing the screenshots of complaint on email and whatsapp chat and parcel screenshot.

Vishal sharma
[protected]
Aligarh (Up)

+6 photos

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Dec 06, 2018

Updated by manuadv Until no response or reply has given on above complaint.

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Address: Hathras, Uttar Pradesh, 204101

A consignment was to delivered to me. It was book dated on 21/11/2018.
And delivered at hathras branch dated on 24/11/2018. And report was updated on portal same day without delivered to costumer.

But actually it was not delivered to me still dated on 29/11/2018 in evening.
I talked at on dot branch then it was delivered to me 29/11/2018 at night.

I want to say your service is too poor and reporting fake on portal.

What should be done in this case please verify at branch level with customer signed receiving paper for this activity otherwise i will be compelled to take necessary legal action (Court and consumer forum) against the company.

How can it is possible with delivery report can be updated.

Waiting in your response.

Shipped sn-wcc4j6vl00h6
Shipped model1-wd10purx-64e5ey0

Dharmendra kumar
[protected]
[protected]

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Address: Moga, Punjab, 142001

Respected sir/madam

Courier no. [protected]

My courier is not deliver thru on dot courier moga 06/10//18

I have not satisfied your company representative they are not interested to deliver my courier. This courier is very important for us. Kindly arrange the delivery on top urgent basi as it is already delay. Party is getting too much hyper. So we need delivery on urgently

—
Courier address:-

To,
Kirandeep kaur (Admission no:-8510)

Vidhya devi jindal school
Delhi road, hisar cantt, hisar, haryana 125044

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Address: New Delhi, Delhi

Manager
On dot courier services
New Delhi
Respected sir
I would like to inform you that my consignment number [protected] is received from kurali Punjab on 21 November 2018 on 22 November 2018it is forwarded to khirki extention south Delhi New Delhi but I didn’t received my consignment yet, who is responsible for this late delivery, your delivery service is so poor and I am facing a big problem and I am going to FIR COMPLAINT to police against your services, your area manager and your delivery boy because of not recived my courier till now on 26 November 2018 I am not able to recived yet my consignment. I called on these number lots of times number is going switch off and sometimes they I’ll not answer of call number are these [protected], [protected], I have the call details and your courier slip also so please take necessary action against them for your gud services

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Address: Shimla, Himachal Pradesh, 171009

On dot courier service is worse, i had a courier to acknowledge from these people awb no [protected]. The status updates by the team shows delivered as on 21/11/18. As if now, 22/11/18 i have not received the courier. Called up the owner here in shimla, he was not concerned about my problem, rather ke expected that i should collect the courier from his office. Such unprofessional behaviour from these people!!!

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I had sent a parcel through ondot courier from mhow, mp to ludhiana, tracking no. [protected]. Its been almost 3 months parcel has not been delivered yet. Its still showing that parcel has been forwarded to ludhiana from delhi headoffice. I have tried calling ondot headoffice but they dont receive any call from my side and courier staff is so rude here. Please solve this issue asap.

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A

aSoft Solutions

from Noida, Uttar Pradesh

Nov 20, 2018

- 06-Nov-2018 7:48 PM NOIDA (UTTAR PRADESH) - Forward To HEADOFFICE(DELHI) - In Transit
- 06-Nov-2018 11:47 PM HEADOFFICE (DELHI) -Received From NOIDA (UTTAR PRADESH) -
- 08-Nov-2018 9:16 AM HEADOFFICE (DELHI) - Forward To DHANBAD (JHARKHAND ) - In Transit

No any response from company. called so many time.
No picking my phone.

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Address: Nellore, Andhra Pradesh, 524004

Website: Ondot courier

My docket no. Is [protected] for nellore
31st oct from delhi dispatched my parcel. And i track from 12 days not update still. And not recived. Hold it at haidrabad. Why hold it. And before 3 days i continuselly called many branch man. But not any solution i get. Very poor service. One man give another man no. And i called to tgat he give me another. What can i do
Please want my parcel immidetally now.

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Ranjit Marskole

from Imphal, Manipur

Nov 20, 2018

Sir mene 25.10.2018 ko parcel aapne ghar guwahati kraya tha AWB NO.[protected] HAI JO mujhe abhi tak nhi mila plz sir argently document
RANJIT SINGH
Zoo road udaypath house no.05 guwahati 781024
Mob no.[protected]

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Website: ondot.co

-- Courier sent from Udaipur, Rajasthan on 3/11/2018
-- Reached their Pune head office on 6/11/2018
-- Online status shows as "Forwarded to Pimpri office on 10/11/2018, In Transit"
-- Promised by head office that it will be delivered on 10/11/2018, but haven't received it yet
-- Called Pimpri contact number multiple times, but no helpful response
-- Called main customer care number as well as Pune customer care number, no one picks up the phone
-- Sent email to customer care id, no response even after 2 days

Haven't head such bad experience with a courier company in my lifetime. PLEASE do not trust and transact with such pathetic service providers.

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A

Abhi jain j

from Sagar, Madhya Pradesh

Nov 23, 2018

I m suraj prasad from jabalpur. On dot courier to my parasol not delivered to 16 days in. I courier parasol date 1/11/18.parasol in my original document. And mr. Rajesh Mishra jabalpur office misbehavior...

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Address: New Delhi, Delhi, 110006

Website: Ondot courier

Dear sir/ma'am, my consignment no: [protected] which was supposed to be delivered in delhi only, i had given this parcel on[protected], even on[protected], parcel is not yet delivered, if you are not able to deliver delhi's parcel within delhi, then what ll you do, if i would have give you a parcel for any other state, this is a shameful thing. I thought that your service ll be good, so that a patient can get her things on time but i don't think, i ll recommend any other person's also about your courier service...!
Thankyou

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Dear sir/ma'am
My courier no [protected] is not delivered in najafgarh. This courier is already delivered in your hub 3-11-18 but your representative is not delivered it. I have not satisfied your company representative they are not interested to deliver my courier. This courier is very important for us. Please delivered today. This is not a right way.

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Nov 09, 2018

Updated by Mahendra Mahi Bartaria Please look for the mail

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R

Rawna Ishwar Singh Parmar

from Guntur, Andhra Pradesh

Nov 13, 2018

Tracking number-[protected]
To.laduram parjapat
Balaji sweet bhandar shop no. 6 opp vijeta supar market vandanapuri colony beeramguda hydrabad 502032 a.p.
Mo.[protected]
Booking date. 26/10/2018
This courier has not yet been delivered
Nor are the courier calls being lifted
Entry location mobile no.
[protected]
My no.[protected]

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R

Ranjit Marskole

from Imphal, Manipur

Nov 15, 2018

Sir mene 25.10.2018 seoni to guwahati courier kraya tha jo abhi tak nhi mila
Tracking no.[protected]
RANJIT SINGH
Zoo road udaypath house no.05 guwahati (781024)
Mob.no [protected]

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On-Dot Couriers & Cargo reviews & complaints page 10

packet still not delivered

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delivery not done

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package not delivered lost

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denied to deliver the courier in specified address

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trying to track my courier, but no response

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delay in delivery of parcel

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courier not delivered-very urgent

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product didn't delivered yet

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non delivery

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didn't get my parcel

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parcel no. 11005038805 not received nor return

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fake report and delay consignment

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my courier is not deliver

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not received my consignment

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product not delivered

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parcel not delivered yet

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hold my parcel from 12 days

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pathetic service

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complaint regarding parcel

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courier is not delivered

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