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On-Dot Couriers & Cargo Complaints & Reviews

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Last updated May 30, 2023
Complaints 724
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On-Dot Couriers & Cargo Head Office Address

8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India
110015

On-Dot Couriers & Cargo reviews & complaints page 7

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A
Anita Devbanshi
from Mumbai, Maharashtra
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I am complaining about the whole kanpur branch

Address:Chandigarh, Punjab

It books my courier from (Chandigarh to kanpur) on 19/6/18 by knowing that they don't deliver courier in that area but they do not tell us when the courier does not deliver then we call the kanpur branch and they tell us so we changed the address of delivery to the nearest possible location but then again it take five days to deliver. The delivery boy go to deliver my courier but he did not give the courier to the location instead of this...
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G
Gautam Thakur nilorn
from Pinjaur, Haryana
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consignee not received goods

Address:Nilorn India Pvt Ltd, Plot nos 9C, Sector 3, Parwanoo, Solan, Himachal Pradesh, 173220

Dear team
Awb nos [protected] was picked on 12/06/2019 to delhi, from our company name nilor nindia pvt ltd. Normally it should be delivery within 1-2 working day. But in this case consignee did not received this material at his warehouse. And after so many reminder to local on dot office they did not take any action and did not give pod, till date 29/06/2019.
Very bad services...
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A
Annonymous Guy
from Delhi, Delhi
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irresponsibility to my product

Address:8/42, Kirti Nagar Industrial Area New Delhi New Delhi District Delhi India - 110015, 110015

My uncle couriered the product in 24 june from patna to new delhi, the product reached on 25th and the information was given that it will be reach on time on 26th june. But the product didn't reached at my home, even on 27th i called the are saying wait i will tell you soon. This is disgusting there is no such responsibility towards the courier. I will never ever be going to courier from your company and also i will surely give reference...
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S
sur 55
from New Delhi, Delhi
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parcel is not getting delivered

This is regarding the shipment [protected] which was booked on 12th June. The shipment has received in Gurgaon but they are not delivering. Customer care representative is also not speaking very badly and putting the call on hold and not receiving the call at all. The shipment was received at Gurgaon on 13th June only. Please help me out as they are not receiving the calls....
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Address:417, Loha Mandi, Hisar (Haryana), Hisar, Haryana, 125001
Website:www.ondot.co

I courier a very important document from Hisar to Delhi dated 10.06.2019. But Courier is not delivered till now. when i was call to delhi office. he gave never response of my call. he was rejected my call again and again.
My Receipt No. [protected].
My Delivery address : Mr. Parveen Kumar Aggarwal Advocate.
D- 108, LGF, Panchsheel Enclave, New Delhi- 110017.
Mob. No. [protected]....
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A
Aarti_
from Mumbai, Maharashtra
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one parcel containing products worth rs 4000 missing

Address:Sirmaur, Himachal Pradesh, 173001

6 parcels were couriered from Hamirpur, HP to Nahan, Sirmaur (HP) on 31st May. Only 5 of them are received at Nahan and one parcel is still missing after 14 days. No support from the managers (contacted at Ambala) and the OnDot incharge in Nahan. Parcel has products of worth Rs 5000. If not resolved, a complaint would be registered in consumer court....
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P
Pratham Vashistha
from Delhi, Delhi
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courier delayed

Address:Shakarpur, Delhi 110092, New Delhi, Delhi, 110096

I am at receiver end (Docket No. [protected]) and my packet has not yet arrived. The booking was done on 4th June. It contained urgent documents. The status shows on 6th June 2019, early morning it was at their Shakarpur facility. But long wait since then. My home is at hardly 15 min. of bike distance from there. Customer care is not picking phone. Most unprofessional courier service. DTDC or Overnite Express are even better......
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S
Sirmour Herbolife Pvt Ltd
from Chandigarh, Chandigarh
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courier not received yet.

Address:Ashutosh Bhardwaj SIRMOUR Herbolife Pvt Ltd vpo surla tehsil nahan distt sirmour HP 173001, Sirmaur, Himachal Pradesh, 173001

Courier was booked on 31st may 2019 and supposed to deliver at nahan - 173001. But not received yet and showing for the past 2 days in paonta sahib. I tried calling all the contact no. Of customer care, few are switched off, on some no answer. Also i tried calling reception no. Kirti nagar office, it was also switched off.
I do not know in this situation how can we get help from on dot. This is very irritating....
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B
Babita Karn
from Delhi, Delhi
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delivery at given address

Address:I-5, GALO NO-3, PANCHSHEEL COLONY PART-2,, 121003

My packet wih ref no-[protected] (From jaipur to faridabad packed on 28th may) got reached at faridabad on 29th may'19.
Till now i did not get my packet. Would request you to please get it done by eod as its very urgent. All courier companies are deliverying at my location within the 2-3 working days. Then there should not be delay anymore.

Its very urgent

Kindly contact at [protected] - abhishek/babita...
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A
Aashima_khurana
from Ludhiana, Punjab
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product not received

I have sent a courier on 16th may 2019 from panipat to ludhiana..
On 18th may 2019, courier received at ludhiana..
But customer didn't received the courier till now i. E. Till 30th may 2019... Courier office refused and said, they dont have any product. My tracking number is as follows :-
Tracking no. [protected]
Status shows received at ludhiana branch but ludhiana branch is refusing the same. I am attaching...
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H
Harsha Tarun Goswami
from Gurgaon, Haryana
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courier not delivered consignment no: 11008536001

Address:anand vrindavan building, 1st floor sanjay place agra AGRA, Agra, Uttar Pradesh, 282002

Dear team,
I have book a courier from aligarh to agra on 24 may 2019 and the courier not received yet, in case of online tracking, courier status showing transit to jaipur, i have called many time to agra office but no one can give the satisfactory answer. It's a very poor service and i an really disappointed.
Please provide the resolution.
Name - saleem ansari
Mobile number - [protected]
Consignment no:...
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R
Rajiv Sharna
from Mumbai, Maharashtra
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consignment not received and bad behavior of employee

Address:Karnal, Hisar, Haryana, 125001

Sir
I have booked a courier through ondot courier on[protected]. Nd consignment no. [protected]. (Hisar to karnal).
But now the date is[protected]. Nd consignment is still pending... When ever i call to ur hisar office manager he is not cooperate nd not attending my phone also.. The number is the person [protected].. It is very urgent documents in the parcel.. Pls take suitable action against the person nd consignment.. My...
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S
sandy71
from Haridwar, Uttarakhand
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non delivery of consignment no.11008424670

Address:DELHI AND DEHRADUN, Dehradun, Uttarakhand, 248001

Dear sir,
A consignment package (Consignment no. [protected]) was booked for me on 22 may 2019 at 19:40 h from delhi through 'on dot courier services' which was received at their dehradun hub on 23 may 2019 at 13:13h. But the courier package has not been delivered to me yet even after contacting their persons many time on this number [protected] and [protected] which has lead to undue delay in progressing of my bulk order for an event.br...
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B
from Noida, Uttar Pradesh
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on track parcel is lost

Address:Delivery address is blue line consultant pvt limited backside of municipal office , Adarsh colony rajpura, Bathinda, Punjab

Res. Sir
I want to inform you that i booked a parcel from bathinda to rajpura yesterday through your ontrack service but my parcel is not delivered yet. And when i came to bathinda office they said bymistake my parcel package gone to khana near ludhiana. So you are requested to deliver my parcel before 3 pm because this is very urgent i. E. I chose your service but it is very shameful for you that your employees neither obeying the...
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S
Sriparna Bhandary
from Daulatpur, West Bengal
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delay in delivery

My consignment number is [protected], my would be husband has sent it on13.05.2019 from nanded (Maharashtra) to chinsurah (West bengal), but it has not been reached its destination yet. It's very urgent to get the parcel because it contains some very important documents related to our registration marriage. Kindly solve the problem as soon as possible, its very urgent....
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S
ShubhamChaudhary09
from Delhi, Delhi
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sent medicine, really important for the patient

Address:61/3, Furniture block, Kirti nagar, New Delhi, New Delhi, Delhi, 201001

Tracking number is [protected]

This shows as the status of the transit:
Remark and location entry date and time
Booking done 5/13/2019, 7:59:25 pm
Received at ghaziabad 5/13/2019, 7:59:25 pm
In transit to corp office (Delhi) 5/13/2019, 8:28:14 pm
Received at corp office (Delhi) 5/14/2019, 2:08:09 am
In transit to ludhiana 5/14/2019, 2:05:15 pm
Received at ludhiana 5/15/2019,...
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T
Tiwari Krishna
from Bhopal, Madhya Pradesh
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parcel has not reached

Address:N.S.C.B medical college, Near medical university, jabalpur, Jabalpur, Madhya Pradesh, 482003

My consignment no. [protected] has not reached yet from 18 april and it is not detectable online.. Your agent is saying it is received but it has not reached to the person who i have sent it.. I need a receiving job sheet screenshot, if it is delivered or return my courier.. If not then return my courier, then i have to put complaint in consumer court....
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A
Anshu1990
from Delhi, Delhi
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courier not received since seven days

Address:New Delhi, Delhi

I have send a courier to my brother from panchkula to vapi. The courier was dispatched on 1 st of may. It is 7th today he hasn't received it yet. I called the ahmedabad office they gave me the number for vapi representative. I enquired about it n he gave me delivery boys number. I called him n he said he hasn't received it. Now i called mukesh the vapi representative of the company n he started giving excuses. His behaviour was rude n abusive....
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R
Raghav Mehta
from Jaipur, Rajasthan
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product not delivered

Consignment no. [protected]

This consignment contained a very expensive and important chemical for our manufacturing which has not yet been delivered by the courier services even after 8 days of booking. There is no response from their team in faridabad and no pod has been presented to us. I am sure it has been lost in transit and therefore we wish to claim 10 times the cost of item i. E. Approx 1 lac inr as our production...
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R
Raaj maa
from Mumbai, Maharashtra
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consignment no 1008316316 booked on 3.5.2019 not delivered yet

Address:H.no.2841/12 Near Jain Mandir, Mohalla Chidimaar ,Kharar. Pin 140301 w Address2-- H.no. #1, Dream Homes, near Guru Nanak Colony, kharar, Paschim Medinipur, West Bengal, 140301

Sir
My Consignment no [protected] booked on 3.5.2019 not delivered yet. It was supposed yo be delivered by 4.5.19
I lost a chance at DD Jalandhar due to your lackness as it's lying in Jalandhar on 4/5/[protected]@1.20 am
MANOJ GIRDHAR
...
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