Claimed

On-Dot Couriers & Cargo Complaints & Reviews

1
Last updated May 30, 2023
Complaints 724
Resolved
142
Unresolved
582
Quick Links
Statistics
Share
Contacts

File a complaint to On-Dot Couriers & Cargo

Having problems with On-Dot Couriers & Cargo?

File a complaint and get it resolved by On-Dot Couriers & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
On-Dot Couriers & Cargo
Customer Service Contacts

On-Dot Couriers & Cargo Phone Numbers

Phone
+91 11 4987 8888
361
249
+91 75 0690 8093
75
42
+91 83 7700 5342
58
35

View more phone numbers

On-Dot Couriers & Cargo Website

On-Dot Couriers & Cargo Head Office Address

8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India
110015

On-Dot Couriers & Cargo reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
v.j.d
from Chima, Punjab
Report
Copy

parcel not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

30-10-18 को मैंने लुधिअना से एक पार्सल डॉकेट no.[protected] को अपने निवास स्थान ग्रेटर नॉएडा भिजवाया जो 31-11-18 को ऑन डॉट नॉएडा के ऑफिस पहुँच गया लेकिन नो सर्विस एरिया hone के कारण वो आज तक[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kota Swetha
from Hyderabad, Telangana
Report
Copy

complaint regarding delay deliveries

Address:Hyderabad, Andhra Pradesh, 500053

On nov 1 c. No - [protected] parcel is dispatched from jaipur to hyderabad

Bit urgent of the parcel...
Unable to get the contact number of courier people, even we ready to go & pick up...

Expecting your reply
Thank you.   replace all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harika Vandana
from Hyderabad, Telangana
Report
Copy

waste service of this company

I had courier from chandigarh booked 9n dt.16.10.2018. With consignment no [protected] it reaches to hyderabad on dt.20.10.2018 after there no transit of this product. I called so many contacts of on dot and also sent mail but there no response from them. I hate this service.
No 1 waste service they provide. Don't go for this services. Tell me when i get my courier....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daniel123456
from Mumbai, Maharashtra
Report
Copy

worst courier company ever

Address:400101
Website:www.ondot.co

I had a courrier parcel from them from dehradun to mumbai on 29 october 2018 and have not yet received it till date. These people are so unprofessional in even responding to calls. They have no manners.. They keep their landline phones on the side so people cannot hey in touch with them.. If they answer your call by mistake they are rude and talk to you as if you are trash!! It seems like they don’t want people to use their services. This...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abanti saha
from Kolkata, West Bengal
Report
Copy

product not delivered yet

Website:Courier Service

One of my product was sent from Kolkata on 4th of Oct from Kolkata but till date it's not delivered to my address Barpeta road, Assam. I have been calling mang times but no response from anywhere..
How can a courier service be so disgusting? It doesn't take so long to deliver a product. I have emailed in your email id too but no one is responding. What kind of service is this? You guys should take it seriously... Your customer service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abanti saha
from Kolkata, West Bengal
Report
Copy

service

One of my product was sent from kolkata on 4th of oct from kolkata but till date it's not delivered to my address barpeta road. I have been calling mang times but no response from anywhere..
How can a courier service be so disgusting? It doesn't take so long to deliver a product. I have emailed in your email id too but no one is responding. What kind of service is this? You guys should take it seriously... Your customer service is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aanchal Gandhi
from Mathura, Uttar Pradesh
Report
Copy

product misplaced and delivered empty box.

Address:Dehradun, Uttarakhand, 248001

I'm complaining everywhere i can. On 29th may 2018 i received empty box which was supposed to have one smart watch. When called to ondot customer care, they did not responded well. I even droped a main in your customer care mailbox but have not got any revert till today. I'm from dehradun and i'm not happy with your service. Please take some action asap and revert me back on my email id gandhi. [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sneh Rajput
from Ludhiana, Punjab
Report
Copy

regarding my courier

Address:Mohali, Punjab, 140413
Website:On dot Courier

I sended my courier on 28 august 2018 from kharar it was in transit to gurdaspur on 29 august. After 20-25 days of not received it by my partner i called the service and they told me that it is non delivery address. I told them to return it to my place its been 2 months i didn't got my product back. I have called the on dot courier many time but they are not helping...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh

My merchant sent a courier from delhi to greater noida, its been a week and till now no information of my courier. Nobody called me regarding courier. When i called customer care it took almost 30 mins continuously ringing mentioned phone no [protected],[protected] and [protected]. Time 11:39 am. Also the girl who picked the call disconnected after putting on hold with no reason. Very unprofessional behavior. If you guys can not understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumeer khazanchi
from Bengaluru, Karnataka
Report
Copy

non delivery of courier letter

Delivery of courier no [protected] dated 06/10/18 booked at your janipur jammu for srinagar kashmir in favor of mr. Nazir ahmed khan (Mobile no [protected]) is still pending despite repeated requests to your jammu office
Your srinagar office received it on 07/10/18 but not delivered to concerned
Please do the needful
With blessings
Sumeer khazanchi
Email: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varinder Singh Ghai
from Mohali, Punjab
Report
Copy

irresponsible service

Address:143001

[protected] amritsar courier supposed to deliver to delhi on 1 oct. But still not delivered. & phone no given in online tracking seems to switch off. I personally go to amritsar on dot center. Phone no r switched off. Attended ask me to check u r status online.. Where should i go.

I m regular customer of first flight... They r providing very good service with on mobile phones. Very poor experience with on dot courier.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arch Dombivli
from Mumbai, Maharashtra
Report
Copy

consignment not received by party till date

Address:ahel

Please note that we have sent one consignment from Arch Pharmalabs Ltd., Dombivli to Vitalife, 994, Sector 15, Part-2, Gurgaon-122 001, Haryana, India on 25/09/2018, docket No.[protected] on 25/09/2018 bur regret to say that till date it is not reached there.

Pl look into matter earliest.

Thanks & Regards,

Pravin Mankame
Arch Pharmalabs Ltd.,
Dombilvi-Unit M-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gmalhotra51
from Agra, Uttar Pradesh
Report
Copy

items were missing in the parcel and abusive behavior of staff

Address:Ambala, Haryana, 133001
Website:www.ondot.co

Hello Sir/Mam

I have couriered a package from ambala, Haryana to Pimpri, pune on 19th sept. through ondot courier service.
consignment no. [protected]
They were saying that the parcel will be delivered on 21st sept. On 25th September I called Ondot pune Branch they ensured me that parcel will be delivered by today evening. Also they provided me the number of the delivery boy RAMESH ph. [protected].
I called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geet Paswan
from Dehra Dun, Uttarakhand
Report
Copy

parcel was lost

Address:Dehradun, Uttarakhand, 248001
Website:On-Dot Couriers & Cargo

Hello sir/mam
My parcel booked on 23rd aug 2018 from on dot courier service... Adress. Nalapani chowk shahastradhara road dehradun
Mobile no - [protected] this is still pending deliver this is show in kashipur.. I was continue follow up this package so agent was make me fool that that is delay for rakhi and give me another different reason... They don't back to my parcel or deliver.. I request you please provide my parcel this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aarushi ghai
from Thiruvananthapuram, Kerala
Report
Copy

wrong delivery

My tracking id is [protected]. My package got delivered to the wrong address. Even after repeatedly calling customer care, there hasn't been any response or update from their side for the past 1 week. It is the worst courier company in the market. No one does anything. The customer service is the worst. If something goes wrong, they don't do anything to correct their mistakes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My consignment no. [protected] made on 20/9/2018 thrusday to rohini delhi from ambala is not delivered yet after 5 days. Although its lying in pitampura from 21/09/2018.
Service is too poor. Customer care officials are also not picking the phone. O have tried many numbers for more than one time but no phone was picked. It raises a question on administration of the company. It can raise legal issues for the company. Immediate remedial...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aarushi ghai
from Thiruvananthapuram, Kerala
Report
Copy

product not received - 11005204367

I self-shipped my online order to the respective company through on dot but they probably lost my product as the company didn't receive the product; although the tracking details show that it's delivered.
There isn't a single number online that works. All i am asking them is to provide a proof of delivery if they actually delivered my product. I am highly disappointed with their service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
On dot courier door to door service is very poor. I placed a courier on 11/9/18 with tracking no [protected] which reached at varanasi on 14/9/18 @1:11pm but not delivered at door. I tried calling on available numbers but no response at all. Consignee party finally reached at on dot courier office which is around 10km from his location to get the courier. He enquired about the courier at office and when he asked why you not deliver the courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradeep Goswami
from Mumbai, Maharashtra
Report
Copy

unable to get the response from ondot courier service for one consignment sent.

Address:110031
Website:www.ondot.co

Hi,

Very bad service on contact number provided, I am trying to know the status of one consignment sent from ON-DOT courier service however Experienced very bad service.
1) Delhi Customer Care says call another number
2) another number person says I am looking for gurgoan location. Your location contact number is something else.
3) Something else number phone is switched Off.
4) Changed Number,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Panchalya Kalita
from Mohali, Punjab
Report
Copy

i am complaining about my courier not delivered yet.

Address:781036

I am a customer from guwahati. A courier is being dispatched from bathinda, punjab on 7/9/2018 to my address in guwahati, assam with pod no [protected]. It's taking a lot time in delivering the courier and i am in urgent need. While checking and tracking online it's still showing in transit. I have tried to call on your customer care no[protected] several times but no one to receive the call. This is very disheartening in service of on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy