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On-Dot Couriers & Cargo Complaints & Reviews

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Updated: May 30, 2023
Complaints 718
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On-Dot Couriers & Cargo reviews & complaints page 11

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V
v.j.d
from Chima, Punjab
Nov 6, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

30-10-18 को मैंने लुधिअना से एक पार्सल डॉकेट no.[protected] को अपने निवास स्थान ग्रेटर नॉएडा भिजवाया जो 31-11-18 को ऑन डॉट नॉएडा के ऑफिस पहुँच गया लेकिन नो सर्विस एरिया hone के कारण वो आज तक[protected] डिलीवर नहीं हुआ। मैंने कस्टमर केयर फ़ोन किया, तोह जवाब mila के नो सर्विस एरिया है. मैंने कहा की अगर नो सर्विस एरिया है तोह आपको पार्सल नहीं लेना चाहिए था शायद मैंने गलती कर दी जवाब, मिला की होगी। क्या ये कूरियर कंपनी की जिम्मेवारी नहीं की वो पार्सल को सही स्थान और सही समय पर डिलीवर करवाए? मुझे नहीं मालूम की मेरा पार्सल कहाँ है। मुझे कितनी परेशानी हुई है.aaj पुरे 8 दिन हो गए.
आज के बाद मैं इस कूरियर कंपनी की सेवाएं कभी भी नहीं लूंगा।
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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    K
    Kota Swetha
    from Hyderabad, Telangana
    Nov 6, 2018
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    Address: Hyderabad, Andhra Pradesh, 500053

    On nov 1 c. No - [protected] parcel is dispatched from jaipur to hyderabad

    Bit urgent of the parcel...
    Unable to get the contact number of courier people, even we ready to go & pick up...

    Expecting your reply
    Thank you.   replace all
    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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      H
      Harika Vandana
      from Hyderabad, Telangana
      Nov 6, 2018
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      I had courier from chandigarh booked 9n dt.16.10.2018. With consignment no [protected] it reaches to hyderabad on dt.20.10.2018 after there no transit of this product. I called so many contacts of on dot and also sent mail but there no response from them. I hate this service.
      No 1 waste service they provide. Don't go for this services. Tell me when i get my courier.
      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
      Nov 14, 2018
      Updated by Harika Vandana       Still there is no response from ondot couriers
      How much time u take to deliver the product
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        D
        Daniel123456
        from Mumbai, Maharashtra
        Nov 3, 2018
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        Address: 400101
        Website: www.ondot.co

        I had a courrier parcel from them from dehradun to mumbai on 29 october 2018 and have not yet received it till date. These people are so unprofessional in even responding to calls. They have no manners.. They keep their landline phones on the side so people cannot hey in touch with them.. If they answer your call by mistake they are rude and talk to you as if you are trash!! It seems like they don’t want people to use their services. This is the worst courrier company in india and should be shut down as soon as possible!!
        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
        View replies
        Tracking number [protected], sent from Surat to Guntakal.not revived the parcel. It contains a saree. Please find the address and revert me at [protected]. Please resolve

        K. Parimala
        W/o K. Vijayakumar
        Shree Nilayam
        13/185 A-2
        Anjali nagar
        Sathyanarayan pet
        Guntakal 515801
        Andhrapradesh
        [protected]
        Reply
        PURANDARE M.R.
        Mon, Nov 5, 5:05 PM (9 days ago)
        to customercare

        Dear team ON DOT,

        This is the reference letter regarding to my courier with docket number
        [protected] which was sent from Surat to Satara on 25 th Oct 2018 by my party.
        But it was returned twice without intimating to me. I was talked to your serviceman regarding to this but she was not answering properly. I am just shocked about this type of your service. The order of the product was made on occasion of Diwali . So you spoiled my festive season with this service.
        Please don't provide these types of services to any customers in future. I am requesting to refund our courier charges and take appropriate action to your people responsible for the same.

        PURANDARE M.R.
        1:18 PM (2 minutes ago)
        to customercare

        Very very worst service and no any response till date from Pune office. Courier is still not received.
        Also no any communication from your side. Replay me on [protected] and reply on mail. 21 days completed but no positive response till date.

        I called to Pune office approximately 25 -30 times but all hopeless work was done by these people. I think they should shut their courier service instead of such irresponsible things.
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          A
          abanti saha
          from Kolkata, West Bengal
          Oct 26, 2018
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          Website: Courier Service

          One of my product was sent from Kolkata on 4th of Oct from Kolkata but till date it's not delivered to my address Barpeta road, Assam. I have been calling mang times but no response from anywhere..
          How can a courier service be so disgusting? It doesn't take so long to deliver a product. I have emailed in your email id too but no one is responding. What kind of service is this? You guys should take it seriously... Your customer service is very poor. No proper email id or no to escalate.
          My product tracking no is [protected].
          Kindly look into the matter.
          +1 photos
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            A
            abanti saha
            from Kolkata, West Bengal
            Oct 26, 2018
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            One of my product was sent from kolkata on 4th of oct from kolkata but till date it's not delivered to my address barpeta road. I have been calling mang times but no response from anywhere..
            How can a courier service be so disgusting? It doesn't take so long to deliver a product. I have emailed in your email id too but no one is responding. What kind of service is this? You guys should take it seriously... Your customer service is very poor.
            Kindly look into the matter.
            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
            Oct 26, 2018
            Updated by abanti saha             Till date I have not received my parcel.

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              A
              Aanchal Gandhi
              from Mathura, Uttar Pradesh
              Oct 24, 2018
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              Address: Dehradun, Uttarakhand, 248001

              I'm complaining everywhere i can. On 29th may 2018 i received empty box which was supposed to have one smart watch. When called to ondot customer care, they did not responded well. I even droped a main in your customer care mailbox but have not got any revert till today. I'm from dehradun and i'm not happy with your service. Please take some action asap and revert me back on my email id gandhi. [protected]@gmail.com
              +1 photos
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                S
                Sneh Rajput
                from Ludhiana, Punjab
                Oct 24, 2018
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                Address: Mohali, Punjab, 140413
                Website: On dot Courier

                I sended my courier on 28 august 2018 from kharar it was in transit to gurdaspur on 29 august. After 20-25 days of not received it by my partner i called the service and they told me that it is non delivery address. I told them to return it to my place its been 2 months i didn't got my product back. I have called the on dot courier many time but they are not helping
                +1 photos
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                  A
                  Aditi Panchal
                  from Delhi, Delhi
                  Oct 20, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  My merchant sent a courier from delhi to greater noida, its been a week and till now no information of my courier. Nobody called me regarding courier. When i called customer care it took almost 30 mins continuously ringing mentioned phone no [protected],[protected] and [protected]. Time 11:39 am. Also the girl who picked the call disconnected after putting on hold with no reason. Very unprofessional behavior. If you guys can not understand the value of time and customer then shut down down your business and stop fooling others by wasting their valuable time. I will never ever recommend to use your services ever in my life and resist others for the same.
                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                    S
                    Sumeer khazanchi
                    from Bengaluru, Karnataka
                    Oct 17, 2018
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                    Delivery of courier no [protected] dated 06/10/18 booked at your janipur jammu for srinagar kashmir in favor of mr. Nazir ahmed khan (Mobile no [protected]) is still pending despite repeated requests to your jammu office
                    Your srinagar office received it on 07/10/18 but not delivered to concerned
                    Please do the needful
                    With blessings
                    Sumeer khazanchi
                    Email: [protected]@gmail.com
                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                      V
                      Varinder Singh Ghai
                      from Mohali, Punjab
                      Oct 2, 2018
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                      Address: 143001

                      [protected] amritsar courier supposed to deliver to delhi on 1 oct. But still not delivered. & phone no given in online tracking seems to switch off. I personally go to amritsar on dot center. Phone no r switched off. Attended ask me to check u r status online.. Where should i go.

                      I m regular customer of first flight... They r providing very good service with on mobile phones. Very poor experience with on dot courier.

                      Thanks & regards
                      Varinder singh
                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                      Oct 02, 2018
                      Updated by Varinder Singh Ghai                       [protected] Delhi on dot no switched off.
                      [protected] Amritsar on no showing switched off.

                      View replies
                      Sr mne 10 date ko courier lgwya tha kirti nagar se but aj 15 date ko bhi mjhe mra parshal nhi mil rha h call kiye ja rha hu koi rply nhi courier service ks lye hti h urgent k lye kya fyda asi srvce ka
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                        A
                        Arch Dombivli
                        from Mumbai, Maharashtra
                        Oct 1, 2018
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                        Address: ahel

                        Please note that we have sent one consignment from Arch Pharmalabs Ltd., Dombivli to Vitalife, 994, Sector 15, Part-2, Gurgaon-122 001, Haryana, India on 25/09/2018, docket No.[protected] on 25/09/2018 bur regret to say that till date it is not reached there.

                        Pl look into matter earliest.

                        Thanks & Regards,

                        Pravin Mankame
                        Arch Pharmalabs Ltd.,
                        Dombilvi-Unit M-[protected]
                        +1 photos
                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                        I had courier forever arovela gel nd nd forever back pain cream. Through ur courier service.. But unfortunately my courier was returned but I didn't found my courier.. If I tlked to the courier service.. Then they told Me.. Give me 1 day 2 day.. Wht is it..so plz give me My courier... Track id:[protected]

                        consignment not received by party till date - Comment #3251910 - Image #0
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                          G
                          Gmalhotra51
                          from Agra, Uttar Pradesh
                          Sep 30, 2018
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                          Address: Ambala, Haryana, 133001
                          Website: www.ondot.co

                          Hello Sir/Mam

                          I have couriered a package from ambala, Haryana to Pimpri, pune on 19th sept. through ondot courier service.
                          consignment no. [protected]
                          They were saying that the parcel will be delivered on 21st sept. On 25th September I called Ondot pune Branch they ensured me that parcel will be delivered by today evening. Also they provided me the number of the delivery boy RAMESH ph. [protected].
                          I called Ramesh in the evening and he was not behaving well and started abusing me. The parcel was delivered on 27th sept and when we opened that parcel, 3 items were missing and there was a big whole on the box and everything was messed up in the box. Looked like someone intentionally stole the items from the parcel box. I am extremely disappointed with this courier service and will never use this service in future and prevent others also to use this service.
                          Please provide me resolution here and I need refund of my stolen items.

                          Thanks & regards
                          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                            G
                            Geet Paswan
                            from Dehra Dun, Uttarakhand
                            Sep 28, 2018
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                            Address: Dehradun, Uttarakhand, 248001
                            Website: On-Dot Couriers & Cargo

                            Hello sir/mam
                            My parcel booked on 23rd aug 2018 from on dot courier service... Adress. Nalapani chowk shahastradhara road dehradun
                            Mobile no - [protected] this is still pending deliver this is show in kashipur.. I was continue follow up this package so agent was make me fool that that is delay for rakhi and give me another different reason... They don't back to my parcel or deliver.. I request you please provide my parcel this this rakhi gift for my sis in law... Clothing packet worth of 1500/- is missing please provide me resolution for this thank u...
                            +1 photos
                            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                            Oct 01, 2018
                            Updated by Geet Paswan                             customer care executive is not pick call
                            View replies
                            I m working in hdfc bank zira
                            My colleague has been sent corrier
                            On Thursday[protected] from ferozepur
                            Yet i m not received my corrier
                            My corrier was delivered in zira ondote serive on Saturday
                            But i m not received yet...
                            Service is too bad...
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                              A
                              Aarushi ghai
                              from Thiruvananthapuram, Kerala
                              Sep 28, 2018
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                              My tracking id is [protected]. My package got delivered to the wrong address. Even after repeatedly calling customer care, there hasn't been any response or update from their side for the past 1 week. It is the worst courier company in the market. No one does anything. The customer service is the worst. If something goes wrong, they don't do anything to correct their mistakes.
                              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                S
                                SahilMakkar
                                from Pundri, Haryana
                                Sep 24, 2018
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                                My consignment no. [protected] made on 20/9/2018 thrusday to rohini delhi from ambala is not delivered yet after 5 days. Although its lying in pitampura from 21/09/2018.
                                Service is too poor. Customer care officials are also not picking the phone. O have tried many numbers for more than one time but no phone was picked. It raises a question on administration of the company. It can raise legal issues for the company. Immediate remedial action need to be taken
                                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                Bad service
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                                  A
                                  Aarushi ghai
                                  from Thiruvananthapuram, Kerala
                                  Sep 24, 2018
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                                  I self-shipped my online order to the respective company through on dot but they probably lost my product as the company didn't receive the product; although the tracking details show that it's delivered.
                                  There isn't a single number online that works. All i am asking them is to provide a proof of delivery if they actually delivered my product. I am highly disappointed with their service.
                                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                  Rashid from delhi send a package of motherboard and send me a slip of on dot despatch but package is not resevidve plss check this issue

                                  product not received - 11005204367 - Comment #3220166 - Image #0
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                                    N
                                    [email protected]
                                    from Patiala, Punjab
                                    Sep 18, 2018
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                                    On dot courier door to door service is very poor. I placed a courier on 11/9/18 with tracking no [protected] which reached at varanasi on 14/9/18 @1:11pm but not delivered at door. I tried calling on available numbers but no response at all. Consignee party finally reached at on dot courier office which is around 10km from his location to get the courier. He enquired about the courier at office and when he asked why you not deliver the courier at door when you received the courier on 14/9/18, office staff said him so ruddy that we had no delivery in your location and its your problem to receive the courier from here and when he asked about that why your not picking up the call when i was trying to contact you then the office staff threatened him that it is non of your business, take your courier and get lost from here. This is very unacceptable thing happened at any organisation. Kindly enquire about this and take strict action against that office staff.
                                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                    Company is despatch my courier on Dt 5-9-18 from, Delhi to Hyderabad telangana All ready 3 day's is complete not a courier service, Like a GPO service.
                                    Last fifteen days before will be send, DTC
                                    Courier from Hyderabad to Nagour, (Rajastan) over all three day's He will be recive my parcel that is service.
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                                      P
                                      Pradeep Goswami
                                      from Mumbai, Maharashtra
                                      Sep 18, 2018
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                                      Address: 110031
                                      Website: www.ondot.co

                                      Hi,

                                      Very bad service on contact number provided, I am trying to know the status of one consignment sent from ON-DOT courier service however Experienced very bad service.
                                      1) Delhi Customer Care says call another number
                                      2) another number person says I am looking for gurgoan location. Your location contact number is something else.
                                      3) Something else number phone is switched Off.
                                      4) Changed Number, there is no response for my phone call.

                                      Please look into this. I am struggling to get the response from ON-DOT Courier service.
                                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                      I show tracking number my parsal received meerut on 21 Sept but yet not receive it

                                      unable to get the response from ondot courier service for one consignment sent. - Comment #3219901 - Image #0
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                                        P
                                        Panchalya Kalita
                                        from Mohali, Punjab
                                        Sep 17, 2018
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                                        Address: 781036

                                        I am a customer from guwahati. A courier is being dispatched from bathinda, punjab on 7/9/2018 to my address in guwahati, assam with pod no [protected]. It's taking a lot time in delivering the courier and i am in urgent need. While checking and tracking online it's still showing in transit. I have tried to call on your customer care no[protected] several times but no one to receive the call. This is very disheartening in service of on dot courier as no response and very slow delivery. My courier tracking no is [protected]. Kindly check

                                        Regards
                                        Panchalya kalita
                                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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