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On-Dot Couriers & Cargo Complaints & Reviews

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Updated: May 30, 2023
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142
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On-Dot Couriers & Cargo reviews & complaints page 8

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V
VKG ENTERPRISES
from Agra, Uttar Pradesh
May 3, 2019
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Address: Faridabad, Haryana

Sir
I had couriered a parcel with footwear docket no. [protected] on 13 february 2019 from vkg enterprises sco-103 sector 16 faridabad to deepak footwear c 481/a, chawala colony, bulabgarh.
The courier has not been delivered.
For this courier i had also complained in faridabad branch to mr sallaudin mansoor ([protected]) and mr patra ([protected])
Still neither is the problem resolved nor has the parcel been delivered.
I have attached the courier slip.
Please look into the delivery of the parcel.

Regards
Sandeep goyal
[protected]
+1 photos
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
My tracking no is : [protected]
This parcel is not recive
Plz this parcel is fastly delivered
Thnxz
Online tracking 12/5/19 is last update
Very bad service

missing docket no.81001391143 - Comment #3432873 - Image #0
Courier booked on 3/5/19 not delivered yet. Consignment no..[protected] . Kharar to Doordarshan Kendra, Jalandhar
Manoj girdhar
[protected]
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    S
    sonupanjla
    from Mumbai, Maharashtra
    Apr 30, 2019
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    Address: 122001

    I booked a packet from gurgaon to delhi on 15th of april courier no is [protected] through On DOT courier, they had ensured me it would be delivered on 16th april. bt still its not deliver to destination, there was hospital treatment documents for claim. its already delayed by courier company. and already claim file timeline pass out. so On Dot would give me the claim amount. i m taking daily flowup from Sukhrali, gurgaon branch bt they are not entertaining me.
    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
    The content of box was missing then it was delivered as seen in the picture
    Courier number is [protected]

    delay in delivery - Comment #3427206 - Image #0
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      नीरज यादव
      from Mumbai, Maharashtra
      Apr 30, 2019
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      Address: DC Colony Bhiwani, Bhiwani, Haryana, 127021

      My consignment no is Ondot [protected] As per tracker my consignment reached your delivery boy on 27 april 2019 but he didnt deliver the same. He made excuses. On Monday he told me that he will deliver by evening but again he failed to deliver. Today I am trying to reach him but he is not receiving my call. This is what you call service. This is ###. You are unprofessional. Highly disappointed by your services.
      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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        S
        SOodg singh
        from Delhi, Delhi
        Apr 24, 2019
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        Address: Saharanpur, Uttar Pradesh, 247001

        Consignment no. [protected]
        Parcel delivery place: iit jodhpur
        Booking date: 16/04/2019
        Urgent parcel delivery is suggested

        I booked the above parcel, which contains important matter for the research purpose, on 16/04/19 for iit jodhpur. The ondot booking courier person told me to deliver this parcel within two working days, so i was expecting the delivery on 19/04/2019. But in vain, till today the parcel status is in transit phase. I dont know why? This is not for the first time, i have sent any parcel to iit jodhpur, but yes from on dot it is for the first and last time (If my issue will not be resolved in two working days) besides my multiple attempts to call customer care and toll free, mail twitter, i got no rpely. Therefore i strongly recommend you to look into this matter, and send the sample as soon as possible
        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
        Our material dispatch dated 30/11/2018
        your agency for narhe gaon pune411041 mr. rohan bhumkar
        this material not received my client and not received me
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          P
          Pratiksha Sandhu
          from Mumbai, Maharashtra
          Apr 24, 2019
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          Address: C16 Desai apartment, Dharwad, Karnataka, 580008

          Dear sir/ mam
          My courier booked by doct. No (Protectd)
          Booked on 16/4/2019 from mehatpur (Himachal pardesh) and was directed to dharwad (Karnataka) till date i have not received my parcel and no one is responding over call. System shoes it has arrived at dharwad 2 days back but still i did not received. This was my 2nd time u provide wrost service to your coustomers plzz i want to solve my issue
          +1 photos
          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
          I have send A4 size documents on 16 april and today is 24 april still my documents are not reached..😡😡😤😤

          courier not received - Comment #3415710 - Image #0
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            S
            Sacred Heart Convent School Raikot Road, Barnala
            from Bengaluru, Karnataka
            Apr 15, 2019
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            Address: SACRED HEART CONVENT SCHOOL RAIKOT ROAD BARNALA, Barnala, Punjab, 148101

            Hello sir/madam,

            Good morning!!!

            This is to inform you that courier was sent from patiala on 9th april, 2019 and i did not get yet. I called your concerned person but he is making excuses and it is not delivered yet which were supposed to be deliver on 12 april, 2019 the receipt no[protected]. It is very confidential and urgent document. Everyday i am calling but he is saying you come and collect and sometimes he is saying he do not have boy to deliver. I am pissed off from your service. This is not the first time it is second time because for first courier also he did the same which was delivered last week but this time he is doing the same. Kindly take the stringent action against them. I am 101% sure that next time i would not use your service.
            Thanks and regards
            Jivan jindal ([protected])
            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
            Sir
            Courrier vide consignment no. [protected]
            Is still pending to deliver by 28/03/2019 at Hyderabad.
            Look into the matter to improve service.

            Arun Prashar
            Himachal Pradesh Pin 174315
            Mob. [protected]
            I am employee of axis bank ltd . i send courier to mumbai from axis bank sadaura branch distt yamunanagar via pod no [protected] on 4 th april 2019. but still now its not delivered . very bad service also he does not pic call ..not confirm the status for same .
            Supriya Bandekar
            Garden City University
            16th KM, old madras road
            Virgonagar, Bangalore
            Karnataka-560049

            Chandan kumar Behera
            Mob .[protected]

            confidential documents - Comment #3422562 - Image #0
            Abhisek Abhisek's reply, Apr 30, 2019
            Please send My documents with in 8hrs before other wise finally complete complen me police
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              A
              amitkr.garh
              from Bengaluru, Karnataka
              Apr 13, 2019
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              Address: Amit Agrawal, Bharat Engineering corporation,gali gujrati, Mamu bhanja, Aligarh, Uttar Pradesh, 202001

              Dear sir,
              I booked a packet from aligarh to bangalore on 6th of april vide receipt no [protected] dated 06.04.2019. On booking time they assured me that packet must deliver on or before 9th april 2019. After assuring him delivery date i booked that packet because my brother flight was on 10th of april-2019, but that packet delivered today on 13 april-2019,

              So please book a complaint against courier service for poor delivery.
              Which cost lot of losses for us for non delivery of impotent documents.
              +1 photos
              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                S
                shreyans goyal
                from Bengaluru, Karnataka
                Apr 12, 2019
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                Address: 411015

                My courier booked vide awb [protected] was booked on 4th apr'19 from dhuri, punjab and was directed to pune. Till date, i have not received my parcel and no one is responding over call. System shows it has arrived at pune 3 days back but still i did not received it. The parcel contains some essentials which were to required to be attended on the ram navmi festival which seems to be difficult now.
                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                  R
                  RajeshPharma
                  from Delhi, Delhi
                  Apr 10, 2019
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                  Address: House No/Village, 496001

                  Dear sir,
                  This is to iform you that my consignments is booked on 23 mar 19 but the consignment is not delivered till now and when i m contact branch office in thare contact no they told that our delivery service is on weekly wise that mean they are not workin in courier service they are working like transport its means they ere cheating with custmer plz take action against for the same
                  Thanking you
                  Rajesh dadsena
                  Rajesh pharma
                  [protected]
                  Ondot dckt no
                  [protected]/811
                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                  I have not received my courier...it is showing misrouted on 4th april...courier was made on 3rd april from panchkula to zirakpur..but it is not received.kindly resolve my problem as soon as possible.
                  What the cheap company is this ur all number are not working I have not received my product yet either return my thing back otherwise I wl take a struck action against u all
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                    T
                    tarunmunjal
                    from Basi, Punjab
                    Apr 6, 2019
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                    Address: SCO 33, DSC JIND-126102(hry), 126102

                    Dear sir,
                    We delivery material from jind on dot courier with docut no. [protected] on dated[protected]. On your tracking portal it will show deliver on dated[protected] but till it is not delivered. I talk to our local dealer he said on 6-4-2019 we deliver in one hour. So i want why it is not deliver. Or it is shown deliver on 1-4-2019
                    Kindly make step of this problem
                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                      R
                      RajeshPharma
                      from Delhi, Delhi
                      Apr 6, 2019
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                      Address: 496001

                      My ondot dckt no.[protected], 811
                      The people in working in on dot courier are not resposible person they are not good for this field, my package is booked on 23.03.19 from udaipur but till now i not rcv in my location and tracking is so fake so i eould sujjest you yo plz take a serious action against that person who is responsible for aal this
                      Otherwise i wil take action against ondot courier company
                      Thanking you
                      Rajesh dadsena
                      From rajesh pharma
                      Mob [protected]
                      +2 photos
                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                        M
                        mehsiddharth
                        from Chennai, Tamil Nadu
                        Apr 3, 2019
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                        Address: E 404, Ocean Breeze Aprt, Kazhipattur Link Road, Kazhipattur, Padur, OMR Chennai 603103, Chennai, Tamil Nadu, 603103

                        Courier (Documents only) dispatched on 26 march'19, till date not received; ondot using franch cargo for local delivery, again not delivered & courier returned, past 2 days trying to see who will do delivery, extremely frustrating as these are important bank documents. More than 10 days & courier not delivered
                        Ondot - awb [protected]
                        Franch - awb [protected]

                        Need immediate intervention & resolution
                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                        Courier guy(ph#[protected]) called me asking me to come on bus stand to take delivery when I refused he shouted on me very badly & refuse to deliver the product even though he was standing on my local Bus stand. Claiming he didn't get salary for last 3 months so he won't deliver it today.
                        Respected sir/ma’am
                        This is to bring in your kind notice that I have not received my courier as it was delivered from Panipat to Panchkula on 1 April 2019.Courier is very important.
                        I hope that you will keep my notice on your desk and will help in delivering my courier to me.
                        Yours Faithfully
                        Ritu Goel
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                          H
                          Hina bhat
                          Apr 1, 2019
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                          Consignment no. [protected] was booked from jammu and kashmir on 22 march and was meant to get deliver to new delhi within 3 days as it was sent on urgent basis. But till now i. E;1st of april there is no clue of this parcel. On tracking it shows“intransit to south delhi hub" no progress shoen from 23 march. I tried almost all the customer care contact numbers but no one is picing up the calls. I want my parcel to get delivered on urgent basis otherwise i vl tk legal action.
                          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                          Sir mera courier [protected] jo HP se ana tha wo 20 mar2019 ko Ghziabad aa gaya tha lakin 1 Apr ko muje mila . Mainai 2 din lagatar service provider se bat ki uskai bad bhi delivered nahi kiya gaya. Ismai mere jarure medicine ate hai .
                          Chandra Prakash Bisht's reply, Apr 1, 2019
                          Courier no 81001509224
                          [protected] courier still pending on 1st march
                          Satvinder singh
                          [protected]
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                            S
                            sahil415
                            from Akhnur, Jammu and Kashmir
                            Mar 29, 2019
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                            Address: #1502B,St_02,Guru Nanak Nagri,Near Deol Hospital Fazilka, 152123

                            Sir,
                            I am ramesh chand, resi-fazilka (Punjab) 152123,
                            Kotak bank some documents send me on on-dot courier,
                            I live in red line area in city but mr. Gagandeep singh
                            M-[protected] your worker not give my document
                            On door step, and gagandeep say we are not your
                            Manservant, are you need your parcel come on our office
                            And pick your parcel if you are not come we send
                            Back, i am out of city so i not going your office, your
                            Empolyee's language was not well are you help me...?
                            +1 photos
                            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                              V
                              Vikas bansal1111
                              Mar 28, 2019
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                              Address: Mansa Punjab, Mansa, Punjab, 151505

                              We have booked a courier from hdfc bank ltd mansa to hdfc bank ltd gurgaon om dated 4 march 2019 but still courier not delivered.. It shows the poor service that is provided by your company... Check and resolve my issue urgently... Pod no [protected]... We are regularly following up with the courier agency located in mansa... But he doesnt pick the phone.. A very poor service provided by the courier... It is almost 25 days that courier not delivered
                              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                S
                                Shiv Gautam
                                from Pathankot, Punjab
                                Mar 26, 2019
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                                It gives me very bad feeling to share that after 16 days still courier is not received. There is no intimation for any sort of related to this consignment, even after so many discussion on this no [protected] which belong to shimla on dot office.

                                Courier dispatched from: Icici Bank Ltd Shimla hp

                                Courier dispatched to: Icici Bank Ltd (Nihal Singh wala) Punjab 142055 Moga distt.

                                Request you to please deliver the same on priority.

                                Regards
                                Shiv Gautam
                                Branch Manager Icici Bank Ltd
                                [protected]
                                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                  P
                                  Paresha Tanna
                                  Mar 20, 2019
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                                  Vendor has delivered the parcel on 11thmarch from kanpur and we have still not received the parcel.. Tracking is showing in mumbai from 16th match.. Complaint number is not working.. Our tracking number is [protected].. We need the parcel urgently.. Mumbai customer care numbers not working.. Delhi customer care number are also not working.. Solve this problem as soon as possible.. The parcel is very urgent for us
                                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                    R
                                    rahul vaid
                                    from Indore, Madhya Pradesh
                                    Mar 18, 2019
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                                    Address: On dot courier bhopal, 462023

                                    Hi,
                                    Refer to the above reference, i have a parcel booked from ludhiana dated 13.03.19 for bhopal in the name of rahul vaid awb [protected].
                                    Even though after 120hrs there is no update on the same and call centre ([protected]) too is not responding professionally.

                                    These guys are very unprofessional didn't value for customer money and time.

                                    Regards
                                    Rahul
                                    [protected]
                                    Hi,
                                    +1 photos
                                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                    Courier booked on 12th march from makhu but still not received gurdaspur

                                    Pod [protected]
                                    Please update urgent
                                    Experience worst services by ondot courier
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                                      C
                                      Chandderkant Jaain
                                      Mar 14, 2019
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                                      Address: Ghaziabad, Uttar Pradesh, 201011

                                      My self chanderkant send a cargo to hyderabad on 6/3/2019 it reach to your hyderabad office at 11/3/2019 but they not deliver to party till now on 14/3/19 time 12.45 pm. They said they they have only one vehicle and one person how they cover while hyderabad so it take time i told that i was a delicate food item if it was damage or eaten by any suspect animal who will responsible it was 27 kg cargo not an less weight.
                                      It's a huge amount cargo who will responsible for any damage cargo recipte no. [protected]
                                      So plz try to deliver it today or if any damage so ondot courier is responsible for paying me amout of rs.30000 inr

                                      Chanderkant jain
                                      [protected]
                                      Ramprastha colony
                                      Ghaziabad
                                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                      Your team said to me the package delivered in 24 hours with extra charge i pay extra charges for fastest delivery service but your service not on time please provide me my extra charge back in the face of refund
                                      My consignment number is [protected]

                                      not deliver cargo on time till now receipt no.17002381742 - Comment #3381159 - Image #0
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                                        M
                                        Manpreet Singh Malhi
                                        Mar 12, 2019
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                                        Address: Hdfc bank mehta road nawan pind p.o. fatehpur rajputan, Nawan pind, Amritsar, Punjab, 143113

                                        I have send a packet dated 05/03/2019 vide pod no [protected] from amritsar to mumbai thru on track which is your fast service with a cost of rs 230 but as of today packet not delivered. As per your office this is fast service and the tat for the same is 48 hours.
                                        The packect contains very important document and due to delay there will be heavy loss to me. If i will suffer by loss i will sue your co in court and consumer forum
                                        Regards
                                        Manpreet singh
                                        [protected]
                                        +1 photos
                                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                        Mar 12, 2019
                                        Updated by Manpreet Singh Malhi
                                        Plz track my docs
                                        Mar 12, 2019
                                        Updated by Manpreet Singh Malhi
                                        Your service is very poor my parcel is not delivered

                                        Plz find my parcel

                                        Mar 12, 2019
                                        Updated by Manpreet Singh Malhi
                                        Shame on you for your service
                                        Lost my parcel with pod no [protected] worth Rs 15000 and the customer care dont respond anything every one is ignoring the complaint the parcel was lost from 23/2/19 and on regular followup with customer care no response is there they are switch the issue on one other and this all loss is on our side they are just not bothered about anything
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