On-Dot Couriers & Cargo Complaints & Reviews

Address: Raebareli, Uttar Pradesh, 229001

Dear Sir/Mam,
this is to inform you that i have used your courier service on 18th April'17 to deliver some important documents to Sarita Vihar, New Delhi.
My Docet number is "[protected]" and i have booked from Raebareli. But, unfortunately, today is 25th and we have still not received my package.

Kindly have a look at this situation.

Thanks and Regards,
Kaus Murtuza

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Address: New Delhi, Delhi, 110084

Website: www.ondot.co.in

We booked a courier on 15/03/2017 at on dot courier, azadpur office, tracking no.[protected] of 19.0kg and paid rs 665/- @ 35/kg and it was duly enclosed with our company bill no. Ri/114/16-17 dt 14/03/2017.

The above courier has still not been delivered and on dot courier agency is blackmailing us that our courier has been penalized 63% for the billed amount and we will have to pay penalty.

We have faced a huge loss due to their mishandling and delays as our relations with the buyer company have been strained and we had to also send them replacement material thru dtdc for which there wasn't any payment recd.

No concerned person from their delhi office picks up the phone to answer for the above issue.

It is requested the above matter be sorted out asap.

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Address: Pune, Maharashtra, 412207

This is regarding the courier which have send from Srikaranpur Rajasthan as on 7th Apr'17 and have reached to Pune (destination) as on 9th apr'17, I have tracked online by shipment number and it is showing that it is pending from Pune side. I am trying to contact with this courier company from last 15 days but they are not receiving any call.

These documents are very important and I don't want it to misplace.

my shipment number is[protected].

please resolve or I will file a case against On Dot by end of this month.

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Address: Panchkula, Haryana, 133302

Website: On dot courier & cargo

Sir/ma'am,
I am tajinder kumar from kalka registering a complaint regarding home delivery. I did a online shopping on shopclue and a parcel was to be delivered by on dot courier kalka. The parcel was received on 10th of april and they made a call to collect it from their office as on dot don't provide home delivery of the parcel which is received by online merchants

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Address: Panipat, Haryana, 132103

Dear sir/madam

As a part of request i am sending you this mail that a courier was booked from panipat to paradip orissa containing urgent documents awb no :[protected] on 6th april 2017, but still not reach the courier. Also upon calling ondot courier officials a negative response was delivered by them, they behaved as they are not responsible for not delivering the documents even after 8days kindly help as the courier contains very urgent documents. But i never seen this worst type delivey courier.

Regards
Durgaprasad
[protected]

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K

KRISHANkas

from Ambala, Haryana

Apr 20, 2017

As a part of request i am sending you this mail that A courier was booked from Fazilka(Punjab) to my address Krishan kashyap containing urgent documents AWB NO :[protected] &[protected] on 15th April 2017, but still not reach the courier. Also upon calling ONDOT courier officials at Ambala do not pick phones and if at all they pick and keep phone at side and busy in their own rubbish talks. As per tracking. the packet has reached on 16 April but local Ambala office is not delivering.even after 5th day I am yet to receive the packet. Kindly help as the courier contains very urgent documents.I would never suggest my clients in future to send by ONDOT. Horrible service. Do you people seriously conduct after service feed back from clients or simply rate youself as best.

Regards
Krishan kashyap
[protected]

Not delivered by courier - Comment #2708632 - Image #0

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अ

अधोरी नवरंग नाथ

from Sirsa, Haryana

Apr 24, 2017

नमस्कार इस कुरियर की सर्विस सबसे बेकार है जो किस शहर के शहर में भी कोरियर कोरियर सर्विस नहीं दे पा रहे हैं ठीक से मैंने एक मेडिसिन मलाई जो कि 214 2017 को उनके पास आ चुकी थी मैं खुद जाकर ले कर आया हूं उन्होंने कहा कि इस शहर के अंदर 5 किलोमीटर के दायरे तक हमारा बच्चा नहीं जाएगा कोरियर सर्विस जाने मेरा ट्रेकिंग नंबर था[protected] सबसे खराब कोरियर सर्विस है धन्यवाद

Not delivered by courier - Comment #2712423 - Image #0

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Following document nos.[protected] to cuttack,[protected] to bhubaneswar,[protected] to Bhubaneswar not delivered. Extremely Rude response from ondot personnel in Kolkatta and Bhubaneswar. No positive response from any ondot person. They are passing the Buck from Chandigarh to Delhi to Kolkata to Bhubaneswar.

If he issue not resolved, then I shallbe forced to lodge a theft complaint for my products with police.

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Address: Amritsar, Punjab, 143001

Website: ondotonline.in

Dear sir,

One of our courier[protected] dated: 04.11.16 dispatch from amritsar to gurgaon. But in thier portal it sho delevered but in my office they have not delevered. So required acknowledgement slip. But they are not ready to provide. As already do many followups with local vendor mr. Suresh kumar saini.

Kindly suggest what action to be taken.

Regards,
Vikas

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Apr 12, 2017

Updated by dwivedi1103 Sir,

Kindly suggest can we go with legal process?

Regards,

Vikas Dwivedi

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Address: 110092

Website: On Dot Courier

I had asked the doctor from Panchkula to courier me my MRI report. The great man chose great courier company (on Dot Courier) and had dispatched the report on 3rd Apr 2017. It reached Kirti Nagar hub on 4th Apr 2017 and is in transit since then, Its been a week now (10th Apr 2017) and I am really unsure that i would ever able to get my MRI report.
Probably its high time that we drag such an "irresponsible", a co. with "extremely high no of complaints", to the court. Its the company with pathetic services. Customer care nos never work either all no are switched off or persons like AP Singh & Ashok keep asking you to call different customer care nos. Employees are cheat and this organisation is fraud.

My docket Id is[protected]

Nikhil Gambhir
[protected]

Apr 19, 2017

Complaint marked as Resolved

I have received the courier post delay of 8 working days

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Address: New Delhi, Delhi, 110043

Dear sir
I am writing this complaint due to very worst service of on dot courier actually one of my parcel has been sent from Patiala, Punjab on 7 April 2017 and I have a what's app copy of that receipt but till right now I didn't receive that parcel and when I tried all the numbers of the company they all are switched off and not reachable. Parcel is on the name of my mother sudha jaiswal. Please do something for me and take a strict action against me.
Regards
Dipesh Jaiswal

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Address: Rohtak, Haryana, 124001

It's been one month and my parcel is still in transit. I have spoken to Delhi Airport hub and Mumbai but they have no idea about parcel.

On dot courier company is fraud and not ready to give me any information about my refund or parcel. I don't understand how this stupid company works.

Either I will sue them or write a letter to CM Arvind Kejriwal/ PM Narendra Modi.

Parcel worth for INR 19000 and the tracking number is[protected]

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Address: Chennai, Tamil Nadu, 600 044

Some medicines were sent from Delhi thru the docket[protected] on 21st March 2017 and it has not reached Chennai even today 29th March 2017. The Chennai staff are very rude and mostly irresponsible in attending to customer care. I intend not to use on dot from now on, since the services are extremely poor and the ground staff are very casual and inefficient. God save people who book thru on dot courier.

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Address: 201005

Website: on dot courier

I sent some documents and a cheque to renew my health insurance policy through ON DOT courier their docket no.[protected] fro Sahibabad to Noida on 22.03.2017 and till now i.e. on 28.03.2017 at 4.45 pm it has not been delivered while at their Noida office they are confirming the documents are with them but not confirming the delivery schedule, this may cause me the discontinuation of my policy and I will lose the benefits.

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A

ak 47

Apr 3, 2017

Hi team my package is sent by our courier with sensitive papers which i have been submitted in my company by 21-03-17. My tracking no. is[protected].
Onwards, 25-03-17 information updated that shipment is transit to mum to pune. However this package is not delivered to pune as well our pimpri office told me that they are not delivered in my house.

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Address: Pune, Maharashtra, 411040

The above mentioned courier was dispatched on 9th from Kirti Nagar the same has not reached pune still.
Have tried calling the pune customer service nod there is no response past so many days.
The tracking still shows in transit.
If customer care does not receive calls kindly delete the same from the list.
Kindly let me know by when do I expect the courier to be delivered.
Pls mail on [protected]@gmail.com or call on [protected]
Sameer Meer

+1 photos

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T

tatasikar wty

from Rajaldesar, Rajasthan

Apr 3, 2017

We dispatch material from Sikar to Pune on 02/03/2017 but yet not delivered and do not providing any follow up regarding the dispatch we mailed many time but no response

Please follow up the matter and also upload POD on your tracking webpage and delivered on time

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Address: Kapurthala, Punjab, 144401

I had given around 100 parcels between 27 feb to 8 mar
Only 60 parcels recived by coustmer
Rest of all nt found any wheree
When i go on dot office they told we do nt know where the pacles are located. My all coustmers want parcles
We book from phagwara (144401) punjab office
All the staff are un edgucated
Pls solve my problems around 25 parcles

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A

ak 47

Mar 30, 2017

Thisc courier service is wrost that i experience ever. My courier[protected] is not delivered yet which is sent on 21st mar 17. In that my important docs of insurance. Which i have been submitted in office for benefit. But...

25 parcels not delivered - Comment #2691354 - Image #0

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Address: Raipur, Chhattisgarh, 492001

Dear Concerned,

I have sent a courier on 7/2/2017, it had a new saree and a pant piece, the same was couriered from Raipur to pune, pod no.[protected]. It was couriered to Gautam Majumder, R7 A 1303 Life Republic, Hinjewadi- Marunji-Kasarsai Road, Marunji Pune 411057.

My parcel had a new costly saree, of brand Bunkari and a navy blue coloured pand piece of brand reid and taylors.

Please arrange to deliver or return the parcel

Regards,
Moumita Majumder,
Mob: [protected]

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Address: New Delhi, Delhi, 110015

Website: ondot.co.in

I booked a parcel with WB NO.[protected] from Malviya nagar Jaipur to Thane on 11th March 2017. The Agent assured me that the parcel will be delivered latest by 14th March 2017. Today 16th March I tracked the location of pacel but I was disappointed bcoz the pacel was lying in Mumbai from 15th March 2017. I contacted Mr. Kamal on Mobile number [protected], but his reply was not satisfactory. After 7 pm he was even not responding to call. KINDLY HELP ME MY PARCLE MAY PLEASE BE DELIVERED EARLIEST.

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A

asia steels

from Nawanshahr, Punjab

Mar 28, 2017

Docket no[protected] book on 20.03.17
not delivered till date
We have sent payment but not delivered at our vendor end
loss daily min 20000 per day

Why not recover from you
We would lodge complaint in customer cell
Surprises no person has revert back even delay in shipment

Parcel not delivered in six days - Comment #2689298 - Image #0

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Address: New Delhi, Delhi, 110001

I am still waiting to deliver my parcel, not a single contact number working which given at website,
Very lazy useless people are in on dot.
i think no one should take service with these type of fool service provider,
i think the owner is uneducated sardar of this company
the universe worst company,
dont use this company service please
post against this on facebook and twitter

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Mar 14, 2017

Updated by kumar79312 [protected].
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
above number not working

Mar 14, 2017

Updated by kumar79312 why these number given on website which not working
[protected].
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

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Address: Kurukshetra, Haryana, 136118

Hello ondotcouriers,
Myself Arpit Goyal.I live in Kurukshetra in Haryana state.Actually I am using your courier services for many years and I was happy using it but on 29/12/16 I have done a courier from kurukshetra to jhajjar . But the courier has not delivered yet.My Consignment No:[protected]
I have consulted all the numbers provided at your website . But there is very negative response from your team members .. some of the numbers are not picked up and some are not interested in solving my problem specially this no[protected] has made very poor attempt regarding my problem.
We run a business which involves 10-12 couriers to be done daily . You can verify it from your Kurukshetra dealer - Mr. Rajesh[protected]
Please solve my problem immediately otherwise I will stop using your services permanently.

Arpit Goyal
[protected]
Kurukshetra.

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B

Binod Kumar Verma

from Gurgaon, Haryana

Mar 14, 2017

I have sent courier items 3/3/2017. but not delivery now.
AWB NO[protected]

Courier Not Delivered - Comment #2679658 - Image #0

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Address: Thane, Maharashtra, 401208

Website: www.ondot.co.in

I called on there numbers but no one is picking up the calls as well as if picked also they dont know the exact status of the courier. no satisfied info is received from them .services offered by this courier is not good as compared to bluedart or firstflight.my contact no is [protected]. they shared few numbers [protected] .but number is not picking up any calls

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Address: Mumbai City, Maharashtra, 400078

Hi team . Sorry but user service is very pathetic .. I have received my courier from Pune on 25 at the ghatkopar center however I am unable to get the same till date the so called customer care of Mumbai none of them is working .. for ur kind information the parcel contains medicine for diabetic patient .. I will move legally and highlight the matter in social media Incase if there is any further negligence from ur end .
Thank u and would never suggest anyone to use ur service

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On-Dot Couriers & Cargo Complaints & Reviews

File a complaint to On-Dot Couriers & Cargo

On-Dot Couriers & Cargo reviews & complaints page 18

Subject: Extreme delay in delivery

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Non delivery of courier

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I have not received my important document

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Home delivery

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Not delivered by courier

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Courier not delivered

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Courier not delivered on nov.16 month nor document return

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MRI report through Courier

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Parcel not delivered

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I will sue on dot

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Inordinate delay and poor service at Chennai

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Documents not delivered

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753070368 Airway bill no

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25 parcels not delivered

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Non delivery of courier

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Parcel not delivered in six days

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Late delivery

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Courier Not Delivered

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My ondot tracking no -818175543 is still not delivered to me from delhi to mumbai

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Unable to get my courier

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