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On-Dot Couriers & Cargo Complaints & Reviews

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Updated: May 30, 2023
Complaints 718
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142
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On-Dot Couriers & Cargo reviews & complaints page 18

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K
from Kanpur, Uttar Pradesh
Apr 25, 2017
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Address: Raebareli, Uttar Pradesh, 229001

Dear Sir/Mam,
this is to inform you that i have used your courier service on 18th April'17 to deliver some important documents to Sarita Vihar, New Delhi.
My Docet number is "[protected]" and i have booked from Raebareli. But, unfortunately, today is 25th and we have still not received my package.

Kindly have a look at this situation.

Thanks and Regards,
Kaus Murtuza
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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    A
    Aardi
    from Sangamner, Maharashtra
    Apr 25, 2017
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    Address: New Delhi, Delhi, 110084
    Website: www.ondot.co.in

    We booked a courier on 15/03/2017 at on dot courier, azadpur office, tracking no.[protected] of 19.0kg and paid rs 665/- @ 35/kg and it was duly enclosed with our company bill no. Ri/114/16-17 dt 14/03/2017.

    The above courier has still not been delivered and on dot courier agency is blackmailing us that our courier has been penalized 63% for the billed amount and we will have to pay penalty.

    We have faced a huge loss due to their mishandling and delays as our relations with the buyer company have been strained and we had to also send them replacement material thru dtdc for which there wasn't any payment recd.

    No concerned person from their delhi office picks up the phone to answer for the above issue.

    It is requested the above matter be sorted out asap.
    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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      R
      Rashit Kumar
      Apr 25, 2017
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      Address: Pune, Maharashtra, 412207

      This is regarding the courier which have send from Srikaranpur Rajasthan as on 7th Apr'17 and have reached to Pune (destination) as on 9th apr'17, I have tracked online by shipment number and it is showing that it is pending from Pune side. I am trying to contact with this courier company from last 15 days but they are not receiving any call.

      These documents are very important and I don't want it to misplace.

      my shipment number is[protected].

      please resolve or I will file a case against On Dot by end of this month.
      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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        T
        Tj56141
        from Bathinda, Punjab
        Apr 18, 2017
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        Address: Panchkula, Haryana, 133302
        Website: On dot courier & cargo

        Sir/ma'am,
        I am tajinder kumar from kalka registering a complaint regarding home delivery. I did a online shopping on shopclue and a parcel was to be delivered by on dot courier kalka. The parcel was received on 10th of april and they made a call to collect it from their office as on dot don't provide home delivery of the parcel which is received by online merchants
        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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          D
          Durgaprasad Lakkoju
          from Kachhwa, Uttar Pradesh
          Apr 15, 2017
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          Address: Panipat, Haryana, 132103

          Dear sir/madam

          As a part of request i am sending you this mail that a courier was booked from panipat to paradip orissa containing urgent documents awb no :[protected] on 6th april 2017, but still not reach the courier. Also upon calling ondot courier officials a negative response was delivered by them, they behaved as they are not responsible for not delivering the documents even after 8days kindly help as the courier contains very urgent documents. But i never seen this worst type delivey courier.

          Regards
          Durgaprasad
          [protected]
          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
          As a part of request i am sending you this mail that A courier was booked from Fazilka(Punjab) to my address Krishan kashyap containing urgent documents AWB NO :[protected] &[protected] on 15th April 2017, but still not reach the courier. Also upon calling ONDOT courier officials at Ambala do not pick phones and if at all they pick and keep phone at side and busy in their own rubbish talks. As per tracking. the packet has reached on 16 April but local Ambala office is not delivering.even after 5th day I am yet to receive the packet. Kindly help as the courier contains very urgent documents.I would never suggest my clients in future to send by ONDOT. Horrible service. Do you people seriously conduct after service feed back from clients or simply rate youself as best.

          Regards
          Krishan kashyap
          [protected]

          Not delivered by courier - Comment #2708632 - Image #0
          नमस्कार इस कुरियर की सर्विस सबसे बेकार है जो किस शहर के शहर में भी कोरियर कोरियर सर्विस नहीं दे पा रहे हैं ठीक से मैंने एक मेडिसिन मलाई जो कि 214 2017 को उनके पास आ चुकी थी मैं खुद जाकर ले कर आया हूं उन्होंने कहा कि इस शहर के अंदर 5 किलोमीटर के दायरे तक हमारा बच्चा नहीं जाएगा कोरियर सर्विस जाने मेरा ट्रेकिंग नंबर था[protected] सबसे खराब कोरियर सर्विस है धन्यवाद

          Not delivered by courier - Comment #2712423 - Image #0
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            D
            drishtiherbals
            from Bathinda, Punjab
            Apr 12, 2017
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            Following document nos.[protected] to cuttack,[protected] to bhubaneswar,[protected] to Bhubaneswar not delivered. Extremely Rude response from ondot personnel in Kolkatta and Bhubaneswar. No positive response from any ondot person. They are passing the Buck from Chandigarh to Delhi to Kolkata to Bhubaneswar.

            If he issue not resolved, then I shallbe forced to lodge a theft complaint for my products with police.
            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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              D
              dwivedi1103
              from Mumbai, Maharashtra
              Apr 12, 2017
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              Address: Amritsar, Punjab, 143001
              Website: ondotonline.in

              Dear sir,

              One of our courier[protected] dated: 04.11.16 dispatch from amritsar to gurgaon. But in thier portal it sho delevered but in my office they have not delevered. So required acknowledgement slip. But they are not ready to provide. As already do many followups with local vendor mr. Suresh kumar saini.

              Kindly suggest what action to be taken.

              Regards,
              Vikas
              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
              Apr 12, 2017
              Updated by dwivedi1103
              Sir,

              Kindly suggest can we go with legal process?

              Regards,

              Vikas Dwivedi
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                N
                ng096851
                from Chennai, Tamil Nadu
                Apr 12, 2017
                Resolved
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                Resolved

                Address: 110092
                Website: On Dot Courier

                I had asked the doctor from Panchkula to courier me my MRI report. The great man chose great courier company (on Dot Courier) and had dispatched the report on 3rd Apr 2017. It reached Kirti Nagar hub on 4th Apr 2017 and is in transit since then, Its been a week now (10th Apr 2017) and I am really unsure that i would ever able to get my MRI report.
                Probably its high time that we drag such an "irresponsible", a co. with "extremely high no of complaints", to the court. Its the company with pathetic services. Customer care nos never work either all no are switched off or persons like AP Singh & Ashok keep asking you to call different customer care nos. Employees are cheat and this organisation is fraud.

                My docket Id is[protected]

                Nikhil Gambhir
                [protected]
                Apr 19, 2017
                Complaint marked as Resolved 
                I have received the courier post delay of 8 working days
                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                  dip121
                  from Delhi, Delhi
                  Apr 11, 2017
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                  Address: New Delhi, Delhi, 110043

                  Dear sir
                  I am writing this complaint due to very worst service of on dot courier actually one of my parcel has been sent from Patiala, Punjab on 7 April 2017 and I have a what's app copy of that receipt but till right now I didn't receive that parcel and when I tried all the numbers of the company they all are switched off and not reachable. Parcel is on the name of my mother sudha jaiswal. Please do something for me and take a strict action against me.
                  Regards
                  Dipesh Jaiswal
                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                    K
                    Report
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                    Address: Rohtak, Haryana, 124001

                    It's been one month and my parcel is still in transit. I have spoken to Delhi Airport hub and Mumbai but they have no idea about parcel.

                    On dot courier company is fraud and not ready to give me any information about my refund or parcel. I don't understand how this stupid company works.

                    Either I will sue them or write a letter to CM Arvind Kejriwal/ PM Narendra Modi.

                    Parcel worth for INR 19000 and the tracking number is[protected]
                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                      N
                      Nagainagarajan
                      from Lalganj, Bihar
                      Mar 29, 2017
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                      Address: Chennai, Tamil Nadu, 600 044

                      Some medicines were sent from Delhi thru the docket[protected] on 21st March 2017 and it has not reached Chennai even today 29th March 2017. The Chennai staff are very rude and mostly irresponsible in attending to customer care. I intend not to use on dot from now on, since the services are extremely poor and the ground staff are very casual and inefficient. God save people who book thru on dot courier.
                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                        K
                        kavi chauhan
                        from Gurgaon, Haryana
                        Mar 28, 2017
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                        Address: 201005
                        Website: on dot courier

                        I sent some documents and a cheque to renew my health insurance policy through ON DOT courier their docket no.[protected] fro Sahibabad to Noida on 22.03.2017 and till now i.e. on 28.03.2017 at 4.45 pm it has not been delivered while at their Noida office they are confirming the documents are with them but not confirming the delivery schedule, this may cause me the discontinuation of my policy and I will lose the benefits.
                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                        Hi team my package is sent by our courier with sensitive papers which i have been submitted in my company by 21-03-17. My tracking no. is[protected].
                        Onwards, 25-03-17 information updated that shipment is transit to mum to pune. However this package is not delivered to pune as well our pimpri office told me that they are not delivered in my house.
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                          M
                          from Pune, Maharashtra
                          Mar 23, 2017
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                          Address: Pune, Maharashtra, 411040

                          The above mentioned courier was dispatched on 9th from Kirti Nagar the same has not reached pune still.
                          Have tried calling the pune customer service nod there is no response past so many days.
                          The tracking still shows in transit.
                          If customer care does not receive calls kindly delete the same from the list.
                          Kindly let me know by when do I expect the courier to be delivered.
                          Pls mail on [protected]@gmail.com or call on [protected]
                          Sameer Meer
                          +1 photos
                          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                          We dispatch material from Sikar to Pune on 02/03/2017 but yet not delivered and do not providing any follow up regarding the dispatch we mailed many time but no response

                          Please follow up the matter and also upload POD on your tracking webpage and delivered on time
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                            R
                            Robbysumit Fashionfever
                            from Jalandhar, Punjab
                            Mar 21, 2017
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                            Address: Kapurthala, Punjab, 144401

                            I had given around 100 parcels between 27 feb to 8 mar
                            Only 60 parcels recived by coustmer
                            Rest of all nt found any wheree
                            When i go on dot office they told we do nt know where the pacles are located. My all coustmers want parcles
                            We book from phagwara (144401) punjab office
                            All the staff are un edgucated
                            Pls solve my problems around 25 parcles
                            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                            Thisc courier service is wrost that i experience ever. My courier[protected] is not delivered yet which is sent on 21st mar 17. In that my important docs of insurance. Which i have been submitted in office for benefit. But...

                            25 parcels not delivered - Comment #2691354 - Image #0
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                              M
                              Moumita Majumder
                              from Baloda Bazar, Chhattisgarh
                              Mar 21, 2017
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                              Address: Raipur, Chhattisgarh, 492001

                              Dear Concerned,

                              I have sent a courier on 7/2/2017, it had a new saree and a pant piece, the same was couriered from Raipur to pune, pod no.[protected]. It was couriered to Gautam Majumder, R7 A 1303 Life Republic, Hinjewadi- Marunji-Kasarsai Road, Marunji Pune 411057.

                              My parcel had a new costly saree, of brand Bunkari and a navy blue coloured pand piece of brand reid and taylors.

                              Please arrange to deliver or return the parcel

                              Regards,
                              Moumita Majumder,
                              Mob: [protected]
                              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                M
                                Murli Dhar Bhagat
                                from Gurgaon, Haryana
                                Mar 16, 2017
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                                Address: New Delhi, Delhi, 110015
                                Website: ondot.co.in

                                I booked a parcel with WB NO.[protected] from Malviya nagar Jaipur to Thane on 11th March 2017. The Agent assured me that the parcel will be delivered latest by 14th March 2017. Today 16th March I tracked the location of pacel but I was disappointed bcoz the pacel was lying in Mumbai from 15th March 2017. I contacted Mr. Kamal on Mobile number [protected], but his reply was not satisfactory. After 7 pm he was even not responding to call. KINDLY HELP ME MY PARCLE MAY PLEASE BE DELIVERED EARLIEST.
                                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                Docket no[protected] book on 20.03.17
                                not delivered till date
                                We have sent payment but not delivered at our vendor end
                                loss daily min 20000 per day

                                Why not recover from you
                                We would lodge complaint in customer cell
                                Surprises no person has revert back even delay in shipment

                                Parcel not delivered in six days - Comment #2689298 - Image #0
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                                  K
                                  kumar79312
                                  from Delhi, Delhi
                                  Mar 14, 2017
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                                  Address: New Delhi, Delhi, 110001

                                  I am still waiting to deliver my parcel, not a single contact number working which given at website,
                                  Very lazy useless people are in on dot.
                                  i think no one should take service with these type of fool service provider,
                                  i think the owner is uneducated sardar of this company
                                  the universe worst company,
                                  dont use this company service please
                                  post against this on facebook and twitter
                                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                  Mar 14, 2017
                                  Updated by kumar79312
                                  [protected].
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  above number not working
                                  Mar 14, 2017
                                  Updated by kumar79312
                                  why these number given on website which not working
                                  [protected].
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
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                                    A
                                    arpitgoyal502
                                    from Gharaunda, Haryana
                                    Mar 10, 2017
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                                    Address: Kurukshetra, Haryana, 136118

                                    Hello ondotcouriers,
                                    Myself Arpit Goyal.I live in Kurukshetra in Haryana state.Actually I am using your courier services for many years and I was happy using it but on 29/12/16 I have done a courier from kurukshetra to jhajjar . But the courier has not delivered yet.My Consignment No:[protected]
                                    I have consulted all the numbers provided at your website . But there is very negative response from your team members .. some of the numbers are not picked up and some are not interested in solving my problem specially this no[protected] has made very poor attempt regarding my problem.
                                    We run a business which involves 10-12 couriers to be done daily . You can verify it from your Kurukshetra dealer - Mr. Rajesh[protected]
                                    Please solve my problem immediately otherwise I will stop using your services permanently.

                                    Arpit Goyal
                                    [protected]
                                    Kurukshetra.
                                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                    I have sent courier items 3/3/2017. but not delivery now.
                                    AWB NO[protected]

                                    Courier Not Delivered - Comment #2679658 - Image #0
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                                      J
                                      jaiprakash31
                                      from Mumbai, Maharashtra
                                      Mar 1, 2017
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                                      Address: Thane, Maharashtra, 401208
                                      Website: www.ondot.co.in

                                      I called on there numbers but no one is picking up the calls as well as if picked also they dont know the exact status of the courier. no satisfied info is received from them .services offered by this courier is not good as compared to bluedart or firstflight.my contact no is [protected]. they shared few numbers [protected] .but number is not picking up any calls
                                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                        C
                                        Chitra Kurup
                                        from Mumbai, Maharashtra
                                        Feb 28, 2017
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                                        Address: Mumbai City, Maharashtra, 400078

                                        Hi team . Sorry but user service is very pathetic .. I have received my courier from Pune on 25 at the ghatkopar center however I am unable to get the same till date the so called customer care of Mumbai none of them is working .. for ur kind information the parcel contains medicine for diabetic patient .. I will move legally and highlight the matter in social media Incase if there is any further negligence from ur end .
                                        Thank u and would never suggest anyone to use ur service
                                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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