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On-Dot Couriers & Cargo Complaints & Reviews

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Updated: May 30, 2023
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On-Dot Couriers & Cargo reviews & complaints page 19

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S
Som Raina
from Leh, Jammu and Kashmir
Feb 27, 2017
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Address: Jammu, Jammu and Kashmir, 181205

I have booked courier bearing No[protected] from Jammu ofc on 21 Feb. It was received by Kirtee Nagar hub on 22 and FWD to Mumbai on 22Feb. Till date neither the same was delivered at Mumbai nor any info updated. No call is being picked up on any phone numbers either at Jammu or at Delhi. PL look into and deliver item immediately.

Sincerely yours
SOM Raina
[protected]
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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    Z
    Zubin Kocchar
    from Delhi, Delhi
    Feb 21, 2017
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    Address: New Delhi, Delhi, 110019
    Website: ondotonline.in:9090/index.asp

    This side zubin kochhar. My person booked a courier from Roorkee on 4th feb 2017.tracking number is[protected].on site its showing :-
    9/2/2017, 16:20 DEHRADUN(UN)-[protected]/[protected]/[protected]DEHRADUN(UN)-[protected]/[protec... DELIVERED on Dated 09/02/2017 with SINGNATURE.
    I am fed up with these kind of service.they are making people fool.the number on slip of Delhi hub is wrong.on site the number which is displayed .no one is picking call from last 15 days...the number of roorkee is wrong .the person who picks the call says he is calling from bhagwanpur. There is an important bill.My Bill is delivered in Dehradun . Nt a single person is picking a call.

    SHAME ON ON DOT COURIER.

    MY NUMBER:-[protected]
    [protected]
    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
    I booked an important document with AWB[protected]. It is yet to reach the destination. There is none to answer.
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      R
      raghusingh291
      from Bengaluru, Karnataka
      Feb 20, 2017
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      Address: Lakhimpur Kheri, Uttar Pradesh, 262902

      Dear sir/madam,

      There is two consignment[protected],[protected], which has been delivered from my central office but till date we have not received these.
      On tracking portal these are showing on lucknow on dot hub since 16/02/2017.

      Kindly do the needful on urgent basis because these are very important for us.

      Regards
      Raghvendra singh
      Deputy manager
      Axis bank ltd-palia kalan
      Mob: [protected]
      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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        R
        rahul 010
        from Rampur, Himachal Pradesh
        Feb 16, 2017
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        Address: 171002
        Website: [email protected]

        My self rahul singh and i was sending on parsal shimla to New delhi(nangloi) on 28/01/2017 but till date not delver parsal . I am calling 100 time delhi kriti nagar office and shimla but you don't have any response my parsal traking id is[protected] through ondot courier.But ondot customer care don't pick call and any reply so that requested to ypu kindly take action on urgent basis.
        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
        Service of on dot is too poor. On parcel is booked from sahibabad to karnal dt. 04-02-17 docket no.[protected] but today is 11-02-17 and its still not received. I have visited 3 to 4 times in karnal office but not get any positive response.

        Dipesh kumar
        Karnal
        [protected]
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          A
          avtsaini
          Jan 26, 2017
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          Address: Ambala, Haryana, 133004

          I have done a courier on dt 17/01/2017 from Ambala Cantt to Rohni, Delhi with consignment no[protected], but till date my courier is not delivered on mention address, In this courier very important official documents and I have submitted that documents up-to[protected], I have many times follow-up on mob no [protected], and [protected] but in vain, If you are not capable to delivered this consignment pls return to back me.

          Avtar Saini
          [protected]
          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
          [protected] booked ajmer to haldwani on[protected] but till today not delivered.

          why you waste our money and time both,
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            S
            Sujitsircar
            from Agra, Uttar Pradesh
            Jan 22, 2017
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            Address: Ghaziabad, Uttar Pradesh

            I had couriered marriage invitation cards from your Shastri Nagar, Ghaziabad outlet with following details. I do not find the exact status of their delivery and after inquiry I have found it has not yet been delivered to its destination:

            Docket no. Address
            [protected] Ashish Roychowdhury
            P-79, Jadu Park, Behala, Kolkata -700034
            M: [protected]
            [protected] Gautam Ghosh
            4th Floor, 24-A, Chakraberia Lane,
            Flat no 501, Kolkata - 700020
            M:[protected]
            [protected] Gautam Mitra
            1/63, Gomti Nagar, Lucknow
            T: [protected]
            [protected] Gopal Chandra Mitra
            8/1/2, Haldarpara Lane, Howrah 711101
            M: [protected]
            [protected] Rajiv Nandi
            Qr No. 31684F, Bokaro Steel City,
            Jharkhand
            [protected] Ramesh Chandra Bose
            1156/A, Jay Prakash Nagar, Adhartala,
            Jabalpur -482004 M: [protected]
            [protected] Tara Shankar Biswas
            MIG, 3B-20, A.D.A. Colony, Naini, Allahabad 211008
            [protected] Utpal Roychowdhury
            W2 A(R )6/6, Ph IV A, Golf Green Urban Complex,
            Kolkata 700095
            [protected] Alik Sen
            69/1, Kashinath Dutta Road, Kolkata -36
            M : [protected]
            [protected] Dr. Amit Sen
            48/ L, B.T.Road, Kolkata 700050
            M : [protected]
            [protected] Mrs. Anima Dutta
            C/o Shri Rajib Dutta, S-609, Yashodha Nagar,
            P.O. Kidwai Nagar, Kanpur 208011
            M: [protected]
            [protected] Anis Sen
            26 [censored]alatala Lane, Belgharia, Calcuttta 56
            M: [protected]
            [protected] Ankita Bhowmik
            Pallishree, Krisnanagar, Distt Nadia-741101
            M : [protected]
            [protected] Anupam & Bagmita Das
            111 RBC Road, Naihati, North 24 Paragana
            M : [protected]
            [protected] Archana Roychowdhury
            94, South City Road, Dumdum, Calcutta 30.
            [protected] Nepal Bhowmik
            Vill - Palli Shree, Krishnanagar, Distt Nadia
            M : [protected]
            [protected] Samita Majumdar
            58/1, S.N. Roy Road, Kolkata 700038
            T : [protected]
            [protected] Soumitra Majumdar
            F9 Anand Apptt., 1st floor, 27 Kholi, Bilaspur-495001, Chhattisgarh
            [protected] Swapan Das
            12, J. Road, Anandapuri (Barrackpore), P.O. Nona Chandanpur, Kolkata 700122 M : [protected]

            Please try to deliver at the earliest and let me know their status .
            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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              K
              Kalpana Kolli
              from Kanchipuram, Tamil Nadu
              Jan 19, 2017
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              Address: 530013
              Website: on dot courier

              Worst service
              Not fit to be called a courier service.
              AWB NO:[protected] was sent from vizag on the 10th of jan and today is the 19th of jan. And I haven't receive it despite of repeated calls because it is very important document that I need urgently. And they said they will deliver to my location only on every friday. They have got my doc on monday so they will keep it with them until friday and then deliver it. Pathetic service.
              Regular postal service will deliver sooner then this courier company. How they got registered as a courier company which usually takes 1-2 days to deliver?!

              Regards,
              Kalpana
              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                S
                shubhamgarg1718
                from Delhi, Delhi
                Jan 18, 2017
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                Address: Dehradun, Uttarakhand, 248009

                Sir/Mam, 18th Jan, 2017

                On Tuesday, January 10, 2017, A package that included Kettle and
                Leather Belt was delivered from Sri Ganganagar city to Dehradun city through on dot Courier service. Unfortunately, I only received the Kettle whereas the Leather Belt was missing from package.

                The lady at the customer care center in Dehardun-248009 named "Shivani" on (18th Jan 2017) said that this is not our responsibility to look into such matter and we are not responsible for your lost item.

                Enclosed herewith are copies of my records of the consignment:

                Consignment Details...

                Receipt No/ D No. .:[protected]

                Delivered from Sri Gangangar-335001 to Dedradun-248009

                This is my humble request to you pls look into this matter and kindly resolved this matter as soon as possible...

                Sincerely,
                Shubham Garg

                ph no. : [protected]
                Dehradun-248009 Uttrakhand
                DIT University
                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                  S
                  sundeepmalhotra
                  from Ajra, Maharashtra
                  Jan 17, 2017
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                  We had booked a courier from Jaipur on 12th Jan 2017 for Pune. The courier has not reached even after 6 days and the officials are not ready to give any information. The Kirti nagar office people say that contact the Jaipur Office while the Pune office people say contact the Kirtinagar office. The courier is still in transit from last 5 days.

                  If I will not get this courier delivered by tomorrow I will give a article in the Newspapers against M. Satyendra an Mr. Amod from whom either I was not able to get a reply or they were not ready to give any information.

                  My contact details are [protected] and the docket no is[protected].
                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                  Worst courier service ever.. employee are hopeless, they have no idea of the route to be delivered. They do not have any tracking status in system or in person..please never use this .i see 355 customer complaints and i m sure none may have been resolved
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                    P
                    Purbasha Maji
                    from Siliguri, West Bengal
                    Jan 17, 2017
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                    Address: Burdwan, West Bengal, 713301
                    Website: www.ondot.co.in

                    Respected Sir/Madam,
                    I the undersigned Purbasha Maji, humle citizen of India, dwelling presently at Rupnarayanpur, Asansol, hurtily want to convey you about the ill service provided to the costumer about a parcel with the consignment number[protected] was sent to my address on December from Varanasi. But it's been more than 1month but I am unable to get any information about the material. The last shipping status was showing of 13.12.2016 at Burdwan. After that there is no current shipping status been provided. The people involved in this company are not providing any satisfactory information to the costumer after dialing them several time.
                    I will be highly obliged if you look into the matter as early as possible and take necessary strict steps to help get my material.

                    Thanking you,
                    Yours faithfully,
                    Purbasha Maji
                    Contact no- [protected]
                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                    Parcel is not delivered yet. it was booked on[protected]
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                      A
                      anilj8
                      from Mumbai, Maharashtra
                      Jan 2, 2017
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                      Address: 110037

                      I had sent a packet on 27/12/2016 vide your AWB # [protected] to Growthways Trading Pvt Ltd., K-618 Rangpuri Extn.., A-Block, Near Tata Telco Bus Service Stn., New Delhi 110037. It is not delivered till today. I got an email from the company that they have yet not received packet.

                      Please see that it is delivered as fast as possible and confirm to me at my email ID [protected]@gmail.com or on my Phone[protected]

                      Anil Shah
                      2/1/2017
                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                      I am regular customer of on dot courier company . i courier after every two days of same wieght envelop but today he over charged money for same wieght envelop.

                      reciept no..[protected]
                      i courier this from SANGRUR
                      my contact no. [protected]
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                        R
                        ravinsh007
                        from Palampur, Himachal Pradesh
                        Dec 31, 2016
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                        Address: Shimla, Himachal Pradesh, 171006

                        I have booked a parcel to Mr. Mukesh Sharma HOD Mech, Sree Jayajothi Cements P. Ltd. YANAKANDLA, Banaganapalle, District KURNOOL, A.P. 518124 CONTACT NO. MOB. [protected] from Shimla H.P. 171001. But to my surprise the parcel has not been delivered to the addressee. The parcel was sent on 5thof December, 2016 or may be 6th. Unfortunately I have lost the docket receipt and the number is also not known. Your Shimla office has been approached many times but they behave differently and are not cooperating to trace the number. When they have the docket receipt book for different dates withem why they can not help me to trace the number so that the exact position be ascertained. Please help.
                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                          A
                          adidas.siripuram
                          from Bhimunipatnam, Andhra Pradesh
                          Dec 29, 2016
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                          Address: 530016

                          Dear sir

                          Visakhapatnam To Jubilee hills HYD through Ondot Couier

                          Docket number is[protected]

                          Qty: 9, Mrp Value : 23091/-rs

                          at the time pickup i was submitted AP Waybill, Telagana Waybill and stock details report on 10/12/2016

                          So that stock has been misplaced. and that courier people Mr.Hari and other people also nobody not responding properly

                          Note ; We Required my stock.

                          Please arranged ASAP
                          Regards
                          Ramarao
                          Adidas Store Manager
                          Siripuram, visakhapatnam
                          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                            दीनदयाल धीमान
                            from Delhi, Delhi
                            Dec 27, 2016
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                            Address: 400067
                            Website: ondot.co.in/index.asp

                            Dear Sir,
                            I couriered my product to Mumbai on dated 15.11.2016, But my Mumbai person does't received my product till dated. The seller co. want me for POD of courier, If On-Dot Courier co. does't give me POD, then I want my product return me back. Please Sir help me for getting my product back, becos mumbai seller tell me that he does't received product till dated.
                            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                              S
                              Shalu Chandwani
                              from Mumbai, Maharashtra
                              Dec 27, 2016
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                              Address: Thane, Maharashtra, 400604
                              Website: Www.trackcourier.in/tracking-ondot.php

                              Hi,
                              My dress which was dispatched from jabalpur on 14th dec and was forwareded to thane on 18th dec is not delivered to me till today, i have tried calling the numbers[protected] and[protected] many times almost 50 times a day but no one is picking the calls. Please ensure its delivered to me by 27 or else i am filing an FIR against your courier services.
                              On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                vivek rathore
                                from Bhopal, Madhya Pradesh
                                Dec 21, 2016
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                                Address: New Delhi, Delhi, 462001

                                Sir

                                i am nilesh rathore on behalf of sys technology bhopal. on 16/08/2016 builty no[protected], we send parcel to BRP INFOTECH PVT LTD b-11 d.s.i.d.c.complex f.i.e patpargang industrial area delhi- 110092, phone[protected], 42815080. but till today this parcel is not delever to my party. last location when i had check online is kirti nagar hub delhi, i have contact many times to ondot courier boy (who pick up parcel at my office ) after a long time he gave me mobile number of mr bhupendra ([protected]) he is incharge of bhopal office. before 3 month to till today i have continiously follow up with him about parcel but there is no solution from him. please track my parcel and provide solution to me.
                                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                  R
                                  from Una, Himachal Pradesh
                                  Dec 16, 2016
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                                  Address: 641142323
                                  Website: [email protected]

                                  Dear sir
                                  We have courier my consignment through on dot courier, against docket no.[protected], on dated 24/11/2016, jassur (Hp) to faridabad (Haryana), its claims parts and its not delivered in timely than our claim fails,
                                  I am talking regarding this matter but they are give me satisfied answer. And there is no information regarding this consignment on online so kindly resolve my problem as soon as possible,
                                  Thanking you

                                  Regards
                                  Rajat automobiles
                                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                    rjtmhjn
                                    from Delhi, Delhi
                                    Dec 13, 2016
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                                    Address: 411057
                                    Website: Ondot courier service

                                    This is regarding the consignment no.[protected]Ondot courier). The parcel we gave to the courier company on 7 dec, 2016 and was told it will be delivered in 2-3 working days.
                                    I want to bring in your notice that by friday (9 dec, 2016) it reached pimpri branch. So, i was expecting it will reach to me by friday or at the max. Saturday. But, i was wrong. I did not get any calls for delivery on friday or saturday. Sunday might be a holiday there so i did not contact them. Then on monday i called them for the delivery and i talked to seema in pimpri branch office. She told me the the delivery guy is on leave so they cannot deliver the parcel on monday i. E 12 dec, 2016 and he will come tomorrow. Do these people really understand the importance of delivering such an urgent document on time? I hope they won't put the reputation of the company at stake. Now, on tuesday, i called them and seema is repeating the same thing. So, now i'm really frustrated at this and writing a complaint. I believe you will really look into this matter and take strict action against them. Also, next time i have to think twice before using this courier service (Esp. For pune)
                                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                                      I
                                      Ishan kan
                                      from Jalandhar, Punjab
                                      Dec 12, 2016
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                                      Address: 143001

                                      I book a parcel with ticket no.[protected] dated 05/12/2016 and it is not delivered to ishan tehsil complex, tarntaran road chabal kalan, distt. Tarntaran.

                                      You executives reply to my call that it is delivered on dated 10/12/2016 when all the govt. Offices are closed, and the person ishan kansal received it himself when he was in jalandhar.

                                      Please take the action asap because this parcel carry very important docs.
                                      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                      Dec 13, 2016
                                      Balidarwesh's response
                                      Na ho no. Lg rha h aap logo ka
                                      Dec 13, 2016
                                      Balidarwesh's response
                                      Kya bekar service h aap logo ki...mera ek courier no.[protected]..9/12/16 se book h ...pr abhi tk nhi pahuncha ...aap se nhi ho rha to wapas bhijwa k Paisy wapas kijie ..m kisi or se krwa lunga
                                      Bareilly to delhi
                                      My no. [protected]
                                      ...?...
                                      Kya bekar service h aap logo ki...mera ek courier no.[protected]..9/12/16 se book h ...pr abhi tk nhi pahuncha ...aap se nhi ho rha to wapas bhijwa k Paisy wapas kijie ..m kisi or se krwa lunga
                                      Bareilly to delhi
                                      My no. [protected]
                                      ...?...
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                                        S
                                        Sunny Maggo
                                        from Gurgaon, Haryana
                                        Dec 8, 2016
                                        Resolved
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                                        Resolved

                                        Address: Jind, Haryana, 126102

                                        My self sunny from jind haryana im sending the courier by on dot dated on[protected] to mr mrinal datta c/o pace stock broking ser pvt ltd a-1/291 safdarjung enclave new delhi 110029 this add till now courier is not deliver i have many call to on dot head office but any body not satisfied to me. on dot is fraud by me my some important document in this courier

                                        awb no is :[protected]

                                        regds
                                        sunny
                                        [protected]
                                        Dec 8, 2016
                                        Complaint marked as Resolved 
                                        compliant solve ithanx consumer complaints website
                                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                                        Dec 08, 2016
                                        Updated by Sunny Maggo
                                        thanx on dot
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